21
A year with operations as Network Performance Engineer (NPE) Alan Maher

A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

A year with operations as Network Performance Engineer 

(NPE)Alan Maher

Page 2: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 2

12 month secondment to operations

Introduction

20 minutes

Background

Role responsibilities

Rehabilitation scheme – an in depth look

How did they benefit from having a modeller?

What have I learned from the experience

Page 3: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 3

12 month secondment to operations

Background

2004: University of Liverpool – Geology with Physical Geography (BSc.)

2005: University of Liverpool – “Modelling and Integrated Management of Water 

in the Natural Environment” Research Masters (MRes.)

2006 – 2008: Consultancy 2.5 years as a graduate Modelling Engineer.

2008 – Present: Graduate – Assistant Engineer ‐ Modelling Engineer in Modelling 

Team, United Utilities.

2013 ‐ Chartered Water & Environmental Manager (C.WEM).

2016 – 2017: Secondment as a Network Performance Engineer (NPE) for North 

Cheshire which includes Warrington, Widnes and Runcorn.

Page 4: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 4

12 month secondment to operations

Modelling responsibilities

Modelling Engineer

Modelling specialist

Picks up more complex jobs for 

other parts of the business

Network Performance Engineer

Trained modeller ~ 20% of time

Simpler jobs, sends complex to 

the Modelling Team

80% of time ‐ A number of other 

duties regarding network 

performance

Skills provided to 

the network team

New skills learned 

in secondment

Page 5: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 5

12 month secondment to operations

North Cheshire

Page 6: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 6

12 month secondment to operations

Role responsibilities of NPE (High variety)

Matrix Manager base in operations

Liaison with other parts of the business, “go to” technical person for the area. 

Modelling new housing & industrial developments

Distribution Operation Maintenance Strategy (DOMS) meetings, Water quality, pressure, growth

Very Small Projects (VSPs <£250k): Initiating and managing from start to finish. 

Poor pressure (DG2) monitoring: and input into resolving issues.

Network risk assessments

Technical Standby Cover

Additional: Contingency plans, connectivity schematics, SR turnover, Ineos investigation, Oswestry 

turbidity monitoring

Page 7: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 7

Rehabilitation Scheme

Page 8: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 8

Low pressure

• A few properties experiencing less than 15m pressure.

Page 9: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 9

What is the significance of poor pressure

Short timescales to correct the issue to avoid regulatory penalties. 

Flagged up as DG2 issue (pressures have become lower).

Inclusion GSS payments.

Yearly totals reportable to the OFWAT.

Page 10: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 10

Head loss in the system07/09/2016

0 hours 24hrs

Page 11: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 11

Worst affected section

Page 12: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 12

Yes, these pipes do exist

Further issues?

Proactivity avoiding customer complaints

New future housing developments – risk of poor supply from future developments

Cast iron main (1930’s)

High discolouration risk

High burst risk

Resilience – rezone potential

Sample cut info from previous years shows main to be heavily “tuberculated”

Page 13: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 13

Options

1) No rezone option 3) Rehab partial or whole main

2) Check for a throttled valve/restriction 4) Add x‐connection

Buried valve, could this be the issue?

Page 14: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 14

Open cut rehab solution whole main

Page 15: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 15

Individual sections of new main are sampled and chlorinated on commission

Page 16: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 16

Construction drawings returned for progress updates

Page 17: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 17

Health and Safety

Extra time was allowed due to the 

presence of gas mains.

Work on hold during Storm Dorris.

Application to council for traffic 

management specifically around a traffic 

island.

Traffic light cover blown off

Page 18: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 18

Modelling shows DMA can now be rezoned

Normal supply Rezone supply

Rehab

Proposed slip 

lining across 

bridge

Page 19: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 19

How did they benefit from having a modeller?

• VSP mobilisation – Use of loggers and modelling to identify issues and move 

VSPs past the “Optioneering” stage and into project.

• More confidence in modelled solutions proposed

• Modelling of more complex SIRs and EPLAs

• Realisation within Field Operations of the wide ranging benefits of modelling, 

attitude towards the results improves when the model driver has confidence 

in the results.

Page 20: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Copyright © United Utilities Water Limited 2017 20

What have I learned from the experience

• Understanding of the organisational structure

• Matrix management – what people do day to day, how they work differently 

and why, where the different attitudes and perceptions come from, what 

makes them tick.

• Understanding of where modelling projects originate and how finances are 

mobilised.

• Awareness of different data sources available (DG2, water quality etc.) and 

quality of / confidence in these data sources.

• Awareness of site issues and ways of working that can help and hinder 

projects.

Page 21: A year with operations as Network Performance Engineer (NPE)...Oct 06, 2017  · Title: Microsoft PowerPoint - 6. Alan Maher Proposed Presentation A Year In Operations for CWMAG 2017

Thankyou for listening.          Any Questions?