A Tide of Change - The Best Connection

Strategic Workforce Solutions Group

June 2019

SWS...BEST NEWS

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Welcome to the June 2019 edition of SWS Best News. As wereach the mid-point of the year, we reflect on manyachievements made throughout the SWS Group. As ever, youhave been sharing your stories that demonstrate the greatenergy and enthusiasm for success across all Group companiesboth here in the UK and in North America.

Communication is critical at all times, but right now in TBC it ismore important than ever. As the Transformation Programmecontinues, changes will be happening and I want to ensure thatyou all receive the most helpful and up to date information assoon as you need it.

SWS Best News is only one form of our communication acrossthe Group. We recently started The Best Week! sent from TBCComms Team to all TBC business e-mail addresses. Thiscurrently targets all TBC employees and these announcementscan also be seen on the TBC company intranet. For those inthe wider Group companies, keep an eye on your inbox formessages from SWS Comms Team, something exciting will becoming your way soon.

Over the coming weeks and months there may well beadditional time sensitive information that I need to send to you.I will be doing this directly from my e-mail address . . . so pleasekeep an eye out for that too!

All current and future communications are available on thecompany intranet site, which is accessible via a desktop,Chromebook device and your own smart phone/tablet. Youcan also use your smartphone ‘on the go’, should you wish, butyou will be prompted to log-in with your TBC username andpassword.

TBC's intranet is the gateway to all things TBC, such as Best asOne, Learning Content, details of the progress of theTransformation Programme and coming soon, during July, theonline HR system enabling you to manage your holidays . . .check out the app on your phone!

We are a growing business that celebrates diversity across ourworkforce, many of whom are EU nationals that have becomethe backbone of our operations. During these unsettling politicaltimes, we want to reinforce the importance of everyone’scontribution to our collective success. Alex Dirman, TBC’s Brexitchampion, together with Group Director, Mike Cooper, recentlyvisited the EU Exit Communications team at the Home Office

to discuss what support couldbe provided to The BestConnection in the nearfuture. You can read thestory about their visit andAlex will be producing afurther Brexit update at thebeginning of July.

In other news, we celebrateand welcome many newfaces across the Group, eagerto make their mark in theirrespective roles, along withanniversaries, competitionwinners, branch openings,fundraising activities andmany more interesting stories.Thank you for all yourcontributions.

Our vital transformation has been ongoing for some time andthere is still much to be done. I am seeing the results of yourcollaborative efforts being put into practice and the benefits thatthey will bring to our organisation. Our modernisation and thedigitisation of data will help to give you more control over yourpersonal development and will ultimately save you time. Withthis issue we have provided you with a supplement featuringan update on our transformation project and how the outcomeswill help to make our working lives easier.

Andrew Sweeney

Chief Executive

Andrew Sweeney

A Tide of Change

Strategic Workforce Solutions Group 2

After some initial challenges in securing a suitable office thatwould allow us to continue to grow our presence in Scotland,TBC’s Dunfermline branch was officially opened in May2019.

“I am delighted to have Lauren Grzybowski join us as BranchManager. We commenced her training in Glasgow last year,in preparation for the branch opening and her new teamjoining, to give her the best start possible. Lauren hasextensive experience across various sectors of the recruitmentindustry in the East of Scotland, having worked with HGV andIndustrial clients across Fife, Edinburgh and Dundee. I amconfident that Lauren will be a real asset to the Scottish

expansion plans and we are looking forward to working withher and her team as we grow TBC’s presence.

“After careful consideration, we agreed that Dunfermline isperfectly located to enable the team to cover the targetedareas effectively,” explained Will Miller, Branch Manager, TBCGlasgow.

“There are considerable opportunities for The Best Connectionacross HGV and Industrial businesses in Scotland. I amconfident that the team we have built will bring theirenthusiasm, skills and experience to great affect and will workwell together to make The Best Connection a great success inthe region.

“I have worked with Gemma and Scott in the past and I’mdelighted to have them by my side again. I have every faiththat my team will pull out all the stops to deliver our plan,”says Lauren.

Gemma Lambert is an experienced consultant bringingextensive knowledge of the HGV market in East Scotland fromher previous recruitment roles. Gemma has worked with bothHGV and Industrial clients in the region and is keen to utiliseher experience in her new role.

Scott McManus also brings a depth of recruitment experienceand has a sound understanding of the industrial marketplacein the area.

TBC expandsto East of Scotland!

TBC Dunfermline team L to R: Gemma Lambert, Lauren Grzybowski& Scott McManus

Lilly celebrates first yearwith TBC EastbourneAs the saying goes, doesn’t time flywhen you’re enjoying yourself?! In thisinstance, we join with Lilly Colville incelebrating her first year with thebusiness and look at the future she hasalready started to forge in recruitment.Lilly started at The Best Connection,Eastbourne, in April 2018, joiningIndustrial 1 desk. Prior to TBC, she hadworked for an Estate Agent and MotorInsurance company as a claims advisor.

With her feet firmly under the desk, so tospeak, Lilly and desk partner, Harry Heard,set about making an impact in the regionand have not disappointed. Over the 12-month period they have increased theweekly margin figures by over 100% -

which is no mean feat! Lilly also camejoint first with Justin Froggatt in AndyClark’s sales visit competition which wasconducted across four branches, markinganother fantastic achievement.

As well as topping the sales performance,Lilly is also the go-to girl for the branchsocial media and has also starred in thenew foundation training videos. We aretold that Lilly went to drama college, sothose skills certainly won’t go to waste.

“Lilly has given a 100% since day one.She gets on well with everyone in theoffice and has a positive approach toevery aspect of the role,” commentedAndy Clark, Area Manager.

A great year Lilly and congratulations onyour achievements.

Lilly Colville


CPA welcomes new faces

Vanessa Walker

Mathew Michalski

Jon Hemming-Nash swaps TBC for CPA

One of the benefits of having a Group ofbusinesses is that, from time to time,opportunities arise for employees tomove to new roles in a different setting.Jon Hemming-Nash is someone who hasdone this as he’s recently moved fromTBC to sister company, CPA.

“I joined CPA back in October after asuccessful spell as the Branch Manager ofThe Best Connection in Watford, where Itook a new branch and team and over-achieved on all targets set.

“At the time, we shared an office withCPA in Watford and an excitingopportunity arose to start a Supply Chain

and Logistics Division for them. I hadprevious experience of working in thepermanent market and this is an area ofrecruitment I have a strong passion for. Ithas been a fantastic start to life at CPAand I’ve joined a brilliant team of like-minded industry professionals, all expertsin their own fields respectively.

“Joining James and the team was an easydecision for me to make and we are nowseeing great success with the SupplyChain division of CPA. I am lookingforward to spending a long and successfultime with the business,” explains Jon.

Jon Hemming-Nash

We are delighted to welcome new faces to CPA Canada.

Vanessa Walker joined CPA Recruitment as a Recruitment Consultant in April. Priorto joining the CPA team, Vanessa was a Recruitment Specialist at AppleOneEmployment Services, where she recruited for customer service, sales, accountingand operations.

Not only does she bring experience in recruitment, but also business development andaccount management. Before recruitment, Vanessa was an event planner, selling andplanning weddings, graduations and special occasions. Vanessa attended SheridanCollege, where she completed her post-secondary diploma in business, majoring insales and event management. She is very excited to grow her career with a fantasticteam at CPA!

Mathew Michalski joins CPA as a Recruitment Consultant. Mathew’s work historyincludes running his own concrete sealing business while attending university aswell as working for an executive recruitment firm, DMG Inc., which specialises inthe automotive and manufacturing industries.

This experience has given Mathew extensive knowledge of the manufacturing sectorwhich will help him in his pursuit of hiring accountants and engineers at all levels.Mathew is a recent graduate from the University of Guelph-Humber where he studiedBusiness Administration with a focus on Marketing and Finance.

“I started off as an administrator and progressed to aconsultant on ASIND1 in May 2018. Growing the deskhas been enjoyable with many highs and of course, somechallenges. My future goal is to continue to build on thesuccess we have achieved,” says Jordan.


At the end of 2017, under the leadership of Senior Manager,Carl Davis and Area Manager, Andy Clark, TBC Maidstoneand Ashford branch recruited a number of trainee consultantsto cover the driving and industrial divisions. Joining them inMay 2018, was Jordan Chrystie who made the transition froman administrator role to trainee consultant. A year on, theconsultants have all had a successful first year and move intotheir second year with TBC with plenty of promise. Let’s seewho they are.

George Spillett, the youngest of the recruits, joined DarrenNaylor, Senior HGV Consultant, in Maidstone in December2017. George has a supermarket background and has alreadyhad success growing percentage share across the HGV clientbase. He uses social media advertising to gain additional CatC+E and Cat C drivers for clients such as DHL Morrisons andDS Smith which have all contributed towards the growth ofthe Maidstone HGV desk.

Ollie Burnie joined the Maidstone IND team in December2017.He has a background in letting and housing. Ollie soon setabout making the desk his own and now has a burgeoning INDA-Z Business, that includes DFS and Urbaser Waste.

Jamie Biggs joined the Ashford HGV team in January 2018working alongside Senior Consultant, Michael Sharp. Jamiehas a background in football training and investments wherehe cut his teeth in sales. This has helped him to hit the groundrunning and he’s already had great success in converting somenew prospects and over-achieving on sales activity.

And finally, Jordan Chrystie joined the Ashford branch inOctober 2017 as the Branch Administrator and in May 2018was given the opportunity to work alongside Sammy Grove onthe IND desk. The move from administration to consultant hasworked well for Jordan who has contributed to the growth ofthe business.

Carl and Andy have worked hard to support the traineesthrough their development and this has also helped tostrengthen the relationship between the two branches.

George (L) with Ollie, TBC Maidstone

L to R: Jamie & Jordan, TBC Ashford

“My senior managers have provided me with theknowledge and insight I need to help progress my career.With their support I have achieved a senior consultantrole which started at the beginning of 2019. I amenjoying my new found responsibilities and thechallenges the position presents. I’m very grateful toAndy and Carl for having faith in me and supporting mycareer development,” commented George.

“Working on ASHGV1 with Michael Sharp has been agreat experience. The desk has continued to growthroughout my time here and I am looking forward towhat the future brings. We’re not here to take part, we’rehere to take over!” said Jamie.

TBC Maidstone & AshfordTrainees Blossom

“After a career in Estate Agency I joined TBC and Ihaven’t looked back since. I have been given theopportunity to manage myself, my clients and workers inorder to continue growing a successful desk. Working fora company that aspires to become a household name inthe recruitment industry is something I am excited to bea part of,” says Ollie.

Adam Masterson’s surprise 40th party

Nick Dobney’s 10-Year Service


On March 15th this year, Adam Masterson, DivisionalManager at TBC Birmingham, was the recipient of asurprise party organised by his colleagues to celebrate his40th birthday.

Although a difficult task, the arrangements were kepttightly under wraps until the big day! At the planned time,Adam was coaxed into the canteen where he was greetedby his work colleagues brandishing a lemon drizzle birthdaycake – his favourite!

"It was like a secret mission. I had recruited fellow co-workers to help with the big surprise. Adam Tilley(Consultant) was in charge of the birthday collection,Liliana Marshall (Receptionist) was responsible for makingthe sandwiches, Maria Williams (Administration) made thelemon drizzle cake, Saffron Horne (Resourcer) helped todecorate the room and Dave Schilling (Director) acted asthe decoy by keeping Adam in a meeting while everyonevanished to the canteen once the office closed.

“I just helped make it allfall into place! We have agreat team and we doencourage a positiveworking environment,”explained Julia Marshall,Divisional Manager, TBCB1.

"I was still in shock threedays after the party. It wasa lovely surprise and I didnot expect it," said Adam.

Adam has been with thecompany since September2014 and is highlyregarded by all hiscolleagues.

It’s always a pleasure to share news aboutour temporary workers, many of whomshow great loyalty to the business. Onthis occasion it’s a big thank you toNick Dobney, who celebrates his 10thyear work anniversary with TBC.Congratulations Nick!

Nick first registered with TBCPeterborough on 17th June 2009 to workat Logtek on an ad-hoc shift basis on thetray-wash line and quickly became aregular who was called upon to cover arange of activities across the shifts.

When he was allocated days off due tostaff rotation, Nick would also provide

cover in the warehouse at his Local XPOdepot and even completed the occasionalInterserve cleaning shift. This commitmentand dedication to The Best Connectionand Nick’s positive attitude and work ethicis truly inspiring!

Over time, Nick began to work morefrequently for XPO which resulted in theclient asking him to work additional shiftsthroughout the week. This led to Nickbecoming a regular at XPO for the nextseven and a half years during which timehe also received FLT training.

About six months ago Nick informed theTBC team that he was looking for a change and agreed a placement at his

local council in Spalding where henow enjoys his days working on the refusecollection routes. His most recent roletakes his total to 10 years with The BestConnection. In appreciation, Nick receiveda hand-crafted cake and a bottle of fizz tohelp wash it down!

Andre Gillingham, Spalding Council DepotSupervisor, said: “It’s nice to see that youappreciate your workers and have comedown to see Nick, especially so early inthe morning!” (The cake was presentedaround 5am in the morning - well doneguys!).

Great work Nick and a huge thank youfrom everyone at The Best Connection.

L to R: Andre Gillingham, Depot Supervisor, Jamie Riley, Industrial Consultant, Nick Dobneyand Liam Berrisford, Divisional Manager

Adam pictured with a celebratory bottleof non-alcoholic beer!

We would like to extend a massivewelcome to Chloe King who joinedBailey Care Services in June 2018 astemporary maternity cover for Lotus Nyeat Melksham and has since become apermanent member of the team.Welcome aboard Chloe!

Chloe has joined BCS after a 12-yearcareer in Human Resources atSainsbury’s and is already demonstratingher aptitude in a new industry.

“I wanted to try something outside ofHR that was completely different. Whenthe opportunity to cover for Lotus at BCScame along last year I jumped at thechance to explore a new industry. Afterlistening to the girls in the office andgetting a feel for the work they do, Idecided I wanted to pursue a career as a

recruitment consultant at BCS. As luckwould have it, there was a positionavailable, so I approached Julie to applyand was successful! I have now been aTrainee Recruitment Consultant for a fewmonths, working alongside Tiffany onRES2. I am thoroughly enjoying the newrole and being able to meet new peopleand help build our plan to its fullpotential,” explained Chloe.

“I am really pleased to welcome Chloeto our team. During her time with us shehas demonstrated she is hardworking,versatile and enthusiastic. I was delightedwhen she expressed an interest in ourconsultant vacancy. She already has agood knowledge of our clients and staffwhich has enabled her to hit the groundrunning. Chloe has a good bond withthe existing team and has been

welcomed into the team. I am lookingforward to an exciting future for her,”says Julie Charters, Branch Manager.


Beth joins Bailey CareServices, Eastbourne

Beth Richardson

We are delighted to announce that wehave a new trainee in our midst and hername is Bethan Richardson. Bethan, orBeth as she prefers to be known, joinsthe Eastbourne team at BCS as aTrainee Recruitment Consultant.Welcome aboard!

We are told that Beth had applied for thetrainee position over the Christmasperiod through Reed. She had recentlymoved to the area after living overseasfor a number of years and was lookingfor a role that would challenge her andgive her a long-term career progressionplan. We think you may have found theright place Beth!

“I started at the Eastbourne branch inearly February and have thoroughlyenjoyed my time there. Eastbourneis a great office to work in and my

mentor, Sam Gauci, has been sowelcoming. I already feel as though Ihave gained confidence and developeda better understanding of the care andrecruitment industry working alongsideher.

“I have a lot to learn and have immersedmyself in all things recruitment. My visitto Topaz for training has been a verypositive experience for me. I have feltmotivated by the training team and haveenjoyed meeting the other trainees andI’m very excited about what the futurehas to offer and looking forward toseeing Bailey Care Services in Eastbournego from strength to strength,” explainsBeth.

Beth’s secret passions are chocolate andbiscuits of any kind and watching crimedramas (you’re not alone there Beth)!

“Beth is a pleasure to work with. She isdeveloping every week and I’m lookingforward to supporting her developmentover this year,” says Samantha Gauci,Divisional Manager, BCS Eastbourne.

Chloe King becomes TraineeRecruitment Consultant at BCS

Chloe King


Following outstanding feedback received from her clients, we arepleased to share that Mandy Meadows has been awarded ‘BCS Carerof the Month’ for March 2019. Congratulations Mandy on yourachievement.

“Mandy has a great personality and works well in our service. She isalways very hard working and overall a great support worker,” saysBecca at Dimensions.

Mandy has been working for BCS for nine years and has always beena very loyal, hard working person who is happy to travel to other areasof the region to provide extra support.

Deb Joyce was awarded April’s BCS Carer of the Month 2019. Welldone Deb on your award and the positive feedback the company hasreceived from services and homes on your work with them. Deb hasstood out as someone who is always happy to pick up emergency, lastminute shifts.

“Deb is a great character; she works really well in our service and knowsthe complex needs of our service users. She shares her availability sowe can book her in for shifts, which shows Deb is eager and happyworking within our services,” says Sharon from Thera South West.

Deb has been working full time for Bailey Care Services for the pastthree years and is liked by every service she has been assigned to.

The team at Bailey Care Services are delighted to have Lotus Nye back with them after hermaternity leave. Congratulations on the birth of your daughter, Asia Alysha, Lotus - and awarm welcome back!

“Time has flown since I started my maternity leave. Before I knew it, it was time for me toreturn to work. After 10 months off, I did find it hard for the first week. Part of me wasready to work but another part of me was missing being with my baby! Thankfully, I workwith a super-awesome team which has made the process a lot easier and my manager andcolleagues are very supportive and welcoming. It is really nice to be back,” said Lotus.

Lotus Nye is the longest serving employee at BCS. She joined in 2008 as a care worker forTruecare which became the Trowbridge BCS office. Lotus was soon recognised for her talentand was enticed to join the office team as a Care Coordinator. In 2015 Lotus took on anadministrative role after returning from maternity leave following the birth of her first baby.After the closure of the Trowbridge branch, Lotus transferred to Melksham.

“It’s great to have Lotus back after the birth of her second daughter. She has picked up thereins and it’s like she’s never been away. Lotus is a big presence in the office with her senseof humour, infectious laugh and of course her amazing administrative skills! Welcome backLotus,” said Julie Charters, Branch Manager.

BCS welcomes back Lotus Nye

Lotus with Asia Alysha who was bornon 22nd June 2018 weighing 7lb 8oz

and with big sister, April Maysawho is 5 years old

BCS Carer of the Month Announced

L to R: Deb Joyce receiving her certificate fromGemma Nye, BCS Melksham

L to R: Mandy Meadows receiving her certificatefrom Gemma Nye, BCS Melksham

Thiviya Ramalingham (in deep concentration!)


In April, Training and DevelopmentManager, Jodi Johnson, visited The BestConnection in Canada to carry out someleadership training for existing andemerging managers from both TBC Inc.and CPA. Course topics includedleadership styles, coaching and teambuilding. Post-course work, which will besupported remotely from the UK, includeddeveloping individual action plans.

After the training, Suzanne Lavigne didn’twaste any time in putting her learninginto practice by creating a salescompetition which was won by AlexFerrufino from TBC’s Brampton office.Good job Alex!

When her work was complete, Jodi visited

the Brampton and Woodbridge offices tomeet the staff and to learn about theCanadian operation.

“The two days spent in branch wereamazing; it was great to see theenthusiasm of the staff! It was alsointeresting to learn that despite somecultural differences, there are manysimilarities to the UK, particularly in termsof the marketplace we operate in and theneeds of clients and temporary workers.The process followed on a plan in Canadais remarkably similar – right down to theblue boards! Next steps are to go backwith a training course designed for ourconsultants in Canada which will combinesome of the principles of our existingFoundation programme,” said Jodi

Jodi visits TBC Canada

Suzanne & Tom (with ideas galore)Alex Ferrufino (with a winner’s smile)

L to R: Tom Stenlake, Suzanne Lavigne andJaimie Meisner

After a spell away from The Best Connection, Ian Hancox has re-joined the fold asDivisional Manager, TBC, Wolverhampton branch.

“I quickly came to realise that other agencies just don’t do it the same as The BestConnection! It’s more than the name above the door, it’s about our presence in themarketplace, the team you work alongside and the support from the wider business,that makes you successful. These are just not replicated in other agencies,” said Ianon his return.

It is always great to welcome people back to the business after a foray elsewhere.We are not called the ‘Best’ for no reason! Good to have you back.

Ian re-joins the fold atTBC Wolverhampton

Ian Hancox


The month of May is when spring really begins in Toronto.It is the time when flowers bloom, the weather improves andbusinesses are busy. Toronto is Canada’s multicultural huband southern Ontario is where the TBC Inc. branch networkis situated.

“We thought that with the City waking we should takeadvantage and hit some events where we could take theopportunity to promote The Best Connection Inc. brand,” saysEllliot Mendoza, Operations Manager.

The World Class SupplyChain Summit, a partnershipbetween the Chamber ofCommerce and the LazaridisSchool at Wilfrid LaurierUniversity, and CN, hasbecome an importantindustry-academia forum.Each year, more than 100leaders come together todiscuss the current state ofsupply chain and logistics –in Canada and throughoutthe world – and provideinsights on how challengescan be overcome andopportunities leveraged.

The Canadian Leadership team attended this event where theymet with industry leaders and discussed the possibility ofpartnering with their organisation to supply a flexible staffingsolution. Also, following the event, there was a jobs fair whichgave the team the opportunity to promote its services to

people looking for work in the industry.

The second event attended was The City of Toronto fifthannual Toronto Newcomer Day. This is an importantcommunity-building event that brings together thousands ofpeople, newcomers as well as hundreds of community andgovernment agencies and other stakeholders.

“Our networking has forged new relationships with someuseful government agencies that will benefit TBC Inc. movingforward. When the market demand for temporary associatesincreases, leveraging relationships will prove to be very fruitful.As our branch network grows, so does the TBC Inc. brand inCanada. We are all looking forward to the remainder of 2019and working towards becoming the agency of choice for ourclients and temporary workers,” added Elliot.

TBC Inc. on the Campaign Trail!

L to R: Joe Middleton, Mark Bowley & Elliot Mendoza at theChamber of Commerce Logistics Summit

Mark Bowley at the TorontoNewcomer Event

It’s been a lot of fun and as dynamic andnail-biting as the real thing but, there canonly be one winner!

With a total of 2,341 points wecongratulate Andy Nuttall on reaching thetop of the table and securing the title.The organisers would like to thankeveryone for participating throughout theseason and have asked if anyone wouldlike to donate a trophy or prize for nextseason to please contact MartinThorogood at Topaz. Keep an eye out inyour in-box for details of the 2019/2020season.

Fantasy Football UpdateTop 12 Fantasy Football League finalists

1 Long Dong Silver FC 2341 Andy Nuttall

2 Rodeo FC 2231 Stephen Roden

3 You Kante Be Serious 2229 Charlie Smith

4 No Kane No Gain 2215 Chris Glover

5 Sensei’s Soldiers 2213 Gurinder Khatkar

6 Never Say Nevés 2212 Jordan Langley

7 All The Smallings 2207 Oliver Darley

8 Rolf’s under 12’s 2168 Adam Warner

9 Apathy United 2160 Jason Melia

10 Mehewd Seagulls 2152 Chris Durham

11 Pedros City 2146 Peter Christie

12 Parma Calcio 2138 Gabriel Sirghie


Greg Hyams

Greg joined Backline in 2017 as a consultant based at thecompany’s Avonmouth branch. He has a fascinatingbackground having spent his formative years in South Africaand France due to his parents’ work commitments. Greg hasworked in the services business for much of his career havingundertaken numerous roles from chauffeuring high-net-worthindividuals at an exclusive European hotel to managing pubswith his partner in the UK.

Since joining the Backline team, the performance of theAvonmouth branch has seen a notable uplift. Given thesuccess he has brought to the branch, the decision was madeto offer Greg the position of Branch Manager, which we’repleased to announce, he accepted!

“Avonmouth is in a strategic location with numerous transportoperations located in the region. This gives me a hugecustomer base to get stuck into and a great opportunity forsome healthy competition with our Plymouth and Exeterbranches! We know that diminishing driver numbers andattracting the right drivers for the Backline business are realchallenges for us. Training newly qualified HGV drivers andupskilling them to deal with the wide variety of work thatAvonmouth and the surrounding areas has to offer is going tobe key to addressing these challenges,” said Greg.

We asked what his ambitions for the branch are, and this iswhat he told us: “I would very much like to achieve asignificant year on year increase in branch performance andof course elevate the branch to being a key player across theBackline network. I think increasing the industrial and skilled

element in the branch will be a factor in achieving this. Whilstdriving is our core focus, a lot of clients don’t realise that weare also able to support them with a number of related roles,”added Greg.

Dean Marshall

Dean has worked for Backline for several years. He joined thebusiness as a Supervisor at Backline’s Outbase facility in Exeterand is now the lead consultant on the Exeter driving desk.

Having been around trucks for some years, Dean has alwayshad an interest in driving. This year, the company took thedecision to upgrade his licence so that he could finally gainsome first-hand experience of what it’s really like to be atrucker!

With the youth that Dean enjoys, he was too young to obtainhis C1 entitlement with his car test. This has limited his accessto vehicles with a maximum weight of 3.5 tonnes.

Having made the relevant preparations (provisional licence,medical, etc.), Dean was enrolled on a week’s intensivetraining with Steve Robertson Training Services in Exeter.Whether or not his experience in the industry so far gave himan unfair advantage, we’ll never know, but he passed the testwith flying colours – picking up only a single minor markthroughout the entire test.

Dean is already looking to build on his experience, finding anyexcuse to run errands for the company using the 18 tonneHIAB training vehicle. We know we buy tea and coffee inbulk, Dean, but it’s still a bit extreme!

Huge congratulations to both Greg and Dean – we’regenuinely pleased for you both and we look forward to abright future.

In this issue of SWS Best News we focus on two members of the Backline family – here are their personal profiles.

Greg Hyams

Dean Marshall


Backline Logistics shows business growthdespite industry-wide concerns over BrexitBackline Logistics in Leighton Buzzardhas experienced the opposite of whatmay have been expected - given theuncertainty of Brexit hanging overbusinesses - as the company continuesto win new contracts and grow existingrelationships.

Backline was recently given confirmationof a new contract with Kuehne+Nagel.

This will result in business volumessurging between July and September thisyear. Kuehne+Nagel has pre-booked 10shifts everyday throughout the summerholiday season which is expected tocontinue for around three months.

The team in Leighton Buzzard havewelcomed the opportunity with openarms and are all looking forward to the

challenge. To service the increaseddemand, the team will be required tosource extra vehicles and drivers alongwith additional administration support.Louise Gaunt, Transport OperationsManager, is tasked with extending theexisting Operators Licence to ensurebusiness compliance.

In other news, Backline is currentlytrialling new in-vehicle technology thatwill allow in-depth analysis of tachographinformation. The data, which is currentlymanually downloaded from the vehicle atthe depot, will now be available whilst onthe move.

“We are the first company in the UKto install this system into operationalvehicles. The potential of the newequipment is very exciting as it will allowtimely access to critical data for our ownanalysis,” said Chris Jacques, AssistantTransport Manager.

L to R: Chris Jacques, Liam Murnaghan, Cathy Searle and Louise Gaunt

CTS team join ‘Running for Rick’ halfmarathon & fun run in memory of Rick DaveyOn the 28th September 2018 Helen Fox, who has worked withCTS for the past 19 years in Operational, AccountManagement and Sales roles, married Rick and became HelenDavey. Sadly, 54 days later, on 21st November, Rick was takentoo soon, after a short illness.

On the 3rd March members of the CTS team joined a 31-strongteam called ‘Running for Rick’ to run a combined total of 237miles in Rick’s memory at Berkhamsted Half Marathon and FunRun.

Ten of the team completed the whole 13.2 miles, while theother 21 took on the 5-mile Fun Run to raise vital funds for TheHospice of St Francis in Berkhamsted, where Rick, 54, spent thelast days of his life.

The team travelled from as far away as Ireland to take part andhave smashed their £5K target in one go, raising over £5,600to help the Hospice raise the £5+ million it needs every year tohelp people live their precious lives well.

Rick was loved by so many people. There were school friends,colleagues and the ladies from the Gaelic football team whereHelen played many years ago. The youngest member of Team

Ricky was AJ, aged 13, and the oldest was a lady in her 70’s.

Helen said: “It was hilly and wet, but it was lovely to seeeveryone out supporting such a good cause. We all wanted togive something back to the Hospice because the care Rickreceived there was absolutely amazing.”

Members of the CTS team and their families joinied Helen againon the 12th May to complete the 5k Bubble Dash.

The team’s Just Giving page, set up by Helen’s niece, Isabelle,has reached £5,600 so far. If you’d like to help the teamsmash their revised target of £10K, visitjustgiving.com/fundraising/running4rick


Football memories unite two friends after 30 years!Ever bumped into someone you haven’t seen for donkey’syears at an occasion, event or holiday location somewherein the world and said to yourself – what was the chance ofthat happening? Well, for TBC’s Martin Thorogood andProtean’s Dave Lettice – it was apparently 100% as theywere reunited following Protean’s engagement!

As footballing team members in the 1980’s (we realise thiswas pre-birth for a lot of you and pre-Internet as well) Martinand Dave were part of ‘Team Swan with Two Nicks FC, a pubteam in the Worcester & District Football Leagues.

Martin provided the picture below, in nostalgic black andwhite (colour was available in the day, just in case you werewondering!).

Martin recalls: “Since our paths separated after the footballdays, I worked as a representative for Catering Butcher,Summerland Farms, ran pubs for a few years (Live & Let Live,Fernhill Heath, Cherry Tree, Woodbridge, Bottles Wine Bar,Worcester, Slug & Lettuce, Worcester, Sherlock Holmes,Bahrain), became a recruiter (Consultant, Manager, AreaManager) with Manpower and Backup Staff before joining

TBC in 2003. Fifteen years later, Dave re-appeared whenProtean were engaged to work with TBC. And like me, Davelooks slightly older and has lost the footballers’ physique weonce had. On the positive side, I’ve still got my hair!”

For Dave Lettice, his route to the reunion has been that ofchance.

“Much water has passed under the bridge since the photowas taken in the early 1980’s and thankfully all but one ofthose in the photo have managed to stay on the right side ofthe law - though looking at the photo that’s a little hard tobelieve!

“I managed to keepplaying football andcricket at a competitivelevel until my kneesdecided they couldn’ttake any more inmy early forties. Froma work perspective,I ended up, more byaccident than design,working in the worldof compliance andassurance and spent over 22 years practicing those skills witha well-known multi-national company. Having taken thedecision to become self-employed as a contractor early in2018, I joined the Protean team working with The BestConnection and that’s where I saw a familiar face from myfootballing past - Mr T! It has been great to catch up afterall these years,” explained Dave.

Of course, there are some that may not believe in chance orcoincidence! Martin and Dave’s reunion may just have beendestiny. Either way, it’s a great story and captivating pictures!

Sometimes, a simple ‘thank you’ can have the biggest impact on jobsatisfaction. For TBC’s Katie Shepherd, Senior Consultant, Scunthorpe,her smile-raising customer experience came in the guise of a thank youcard from a temporary worker called Chris Slipper.

Chris registered with TBC in June 2018 and was offered an assignmentat Waste Management business, Ellgia, which should have been toprovide cover for a couple of days. However, as it turned out, hecontinued working on a temporary contract basis every working day,except holidays, and never let TBC down. A year on and Chris has nowearned his full-time contract!

Recently, Chris came into the office with his wife to thank Katie forgiving him the chance to find work after falling on hard times in recent years.

“Even though I was just doing my job to the best of my ability, it's fulfilling to know that we can changepeople's lives for the better,” said Katie.

After! Dave Lettice, Protean, Left, Martin Thorogood, TBC, right

Before! Top row, 3rd from left, Dave Lettice, Protean, wearing casual1980’s bandanna next to a moustached Martin Thorogood, TBC.

Katie receives ‘thank-you’ card

Katie Shepherd


Learning doesn't stop when you leave school, college oruniversity! According to research, people who actively learnthroughout their lives are likely to be healthier, live longerand gain more out of their life in general. So, here’s tolifelong learning!

As a leading training provider, Fleetmaster was keen tocelebrate ‘Learning at Work Week’ which ran from 13th -19thMay. Here’s an update on what’s been going on.

The ‘Services to Business’ team - based in Halesowen – havebeen helping staff to complete their Business Administrationand Advanced Recruitment Practice Apprenticeship. May hasseen the first delegates engaged with the Advanced DiplomaRecruitment Apprenticeship Standard progressing through tothe End Point Assessment stage of their training.

Across the apprenticeship learning journey, learners need todemonstrate they have developed the skills, knowledge andbehaviours that are expected from an apprenticeship standardrecruitment consultant. The final key stage is a projectassignment followed by a discussion with an externalindependent End Point Assessor who will ask a series ofquestions, such as:

• How have you won new business to helpgrow and develop your plan?

• How have you improved efficiency at workand shared best practice with your team?

• How do you deliver the best service to yourtemporary staff and clients?

Apprenticeship Success

The first two delegates to be celebrating apprenticeshipsuccess are Chris Nugent and Aimee Bougourd. Chris passedhis project with a distinction and now awaits the results of hisprofessional discussion. Aimee has also passed her projectand eagerly awaits the results of her discussion. Well done toyou both!

Natasha Bull, TBC WarringtonConsultant, received the news thatnot only had she passed her EndPoint Assessment but she achievedthe very first distinction. We askedNatasha a few questions abouthow she found working towardsthe apprenticeship standardqualification and this is what shehad to say:

How did you find the process of gaining the apprenticeshipstandard qualification? The process of gaining thequalification seemed very daunting at first but was made veryeasy with assistance from my trainer Lea-Ann, who hashelped me through the whole process.

What support did you receive through the process? Thesupport I received from the team was great. If I had anyquestions or if there was anything that I was unsure of theywere always at the other end of the phone to help.

How has working towards the apprenticeship standardqualification affected your role in branch? Studying thequalification has helped me considerably with my work in thebranch as I have been able to put into practice all the things Ihave learnt. It has helped me to gain confidence in everydaytasks such as client visits, as well as selling on the phone.

How did you find returning to a learning/educationenvironment? I enjoy learning so this wasn’t a problem. Iknew the training would to be beneficial to me, so I washappy to put the effort in.

What would you say to those people who are part-waythrough the training programme? To those of you part-waythrough your training I would recommend sticking with it andto think of the achievement from all your hard work.

Over the next four months Fleetmaster has 30+ staffprogressing through their apprenticeship standard endpointassessment stage. We wish them all good luck and lookforward to reporting on their progress.

Natasha Bull

Fleetmaster celebrates lifelong learning

The TBC Crawley team had a fantastic time at the Manor Royal ‘Know YourNeighbour’ event held on the 14th May. Over 280 people attended thisyear’s event which featured a great selection of exhibits and rooms bustlingwith local businesses. The team walked away with an extensive list of newcontacts and companies as well as bagging some great freebies! What’smore, they even got to see the Mayor of Crawley!

The annual event is a great opportunity for people working on Manor Royalto get together and discover more about each other's services and products.It is also a platform for local trade and helps with getting to know what isgoing on around the area!

The team reported that it was a great networking success which allowed theopportunity to reconnect with some familiar faces and meet some new ones.

Manor Royal ‘Know Your Neighbour’event a great success!


BCS recruitment drive slow but positiveAttending industry events, such as job fairs and careersconventions, can be a bit of a hit and miss affair for businessdevelopment due to who attends on the day. Nevertheless,BCS has sallied forth to find as many new recruits as possiblein their respective branch localities and this is how theirefforts have unfolded so far.

BCS Newport attended events in Cardiff and Cwmbran andexperienced a fairly good turnout of jobseekers, however, ahigh percentage of them had no industry experience whichmeant that they did not meet a minimum prior experiencelevel. In total, of four new recruits that entered therecruitment process, three eventually made it through tocompletion.

In Oxfordshire, BCS Abingdon attended events at Oxford andMilton Keynes. Collectively they enticed 27 people to expresstheir interest. After the selection process, this was whittleddown to six new recruits. The teams were not disheartened,however, as every new person makes a real difference! Inaddition to the new faces brought on board, the events haveprovided a great networking opportunity to meet key people

from the large care organisations and job centres thatattended. They now have a better understanding of BCS andtook away company information to display. As a result ofestablishing new contacts at the events, the Abingdon branchhas benefitted from sales visits in a new area.

The Melksham team attended events in Bristol and Swindon.In Bristol, due to inadequate promotion, the jobs fair was adisappointing wash-out. Only two other companies turnedup to man their stands and only 10 people including BCS andthe organisers came through the doors that day! Swindon wasmuch more successful with plenty of footfall. Again, the levelof experienced candidates was low, resulting in 15 initialregistrations but only three making it through to training. BCSPoole attended events at Poole and Bournemouth. There wasa good turnout overall, with six candidates enrolled, four ofwhom are still in the recruitment process and two are outworking!

Not to be put off by some mixed reviews and slow but positiveprogress, BCS is continuing with its drive for new recruits andwill be attending events in Poole and Eastbourne in May.

Birmingham branchunites with Bake Off!As a means of uniting the B1, B2 & B3 branches attheir new Birmingham office, Sam Hollis had a greatidea to organise a Bake Off! The prize was a bottleof Fizz and a box of chocolates, donated by Sam.“It created a buzz in the office, a bit of healthycompetition and some not-so-healthy (but lovely)cakes to eat at the end of it!” said Sam.

Thank you to Bake Off judges, Maria Williams (asMary Berry) and Adam Tilley (as Paul Hollywood).

“We are hoping to organise a Bake Off possiblyevery other month and aim to attract moreemployees to join us,” added Sam.

Sam Hollis

Jason and Fiona at Oxford jobs fair Joe and Kamila at Bournemouth


At long last, TBC Watford have the key to their very own frontdoor. Congratulations on your new-found independenceteam Watford. Now the new journey begins!

The Watford ‘branch’ has been operating out of CPA’s officesin the heart of Watford town centre on Clarendon Road since2016 with no individual branding and very limited footfall tohelp progress, therefore, the move has been eagerly awaited.

It has taken over two years, following some disappointmentsin securing new premises, to finally establish the TBC brand inWatford with newly refurbished offices built to the company’sspecification. The office location and signage catch the eye ofpassing motorists travelling on the inner ring road which hasresulted in boosting footfall.

With established industrial and driving divisions, TBC Watfordsupplies over 35 clients per week with upwards of 100temporary workers covering Watford, St Albans, Hatfield,Welwyn Garden City and Borehamwood areas.

Paul Tavinor, Area Manager, said: ‘The Watford team are allkeen to establish their presence in the area capitalising on thenew branding to develop new and existing relationships.’

TBC Watford goes solo!

L to R: Richard Fenton, Meagan Butler, Vicki Ellis, Patricia Farcau, KatieMcNally, Christina Varga & Paul Tavinor

If you think the Oxford and Cambridgeboat race personifies competitive spirit –it pales into insignificance when youpitch two teams of victory-seekingDragon Boat paddlers from The BestConnection against 13 other hopefuls –and of course each other!

The charity event is organised by theRotary Club of Edgbaston Conventionand despite the rain, there was a goodturnout at Edgbaston reservoir onSaturday 8th June and spirits were high.With 15 teams in the offing, the heatswhittled the field down to the final few.And guess what, both TBC teams werestill there flying the flag. Why are we notsurprised?

In a gripping finale, both teams rowedtheir hearts (and lungs) out hoping tocross the finishing line as victors. Alas,the top spot was to be snatched away,however, the good news is that bothsecond and third place went to thevaliant TBC crews. What a fantasticperformance!

And now to the results. In second placewe congratulate TBC Halesowen (UsainBoat) for their heroic effort and in a veryrespectable third place TBC Bromsgrove(The Best Dragon Boat) who lost to theirhome rivals by a microscopic 0.1 of asecond! Wow, that must have been atricky one to call. It was later revealedthat Team Bromsgrove had actuallyrowed the fastest time of the day so therewas some consolation with this news.

Aside of the competition and of coursegreat fun enjoyed by all, the day wasorganised to raise a little bit of cash forcharity so regardless of the outcome –stop crying team Bromsgrove - it wasalways going to be a successful day. Atthe last count the pot was sitting at over£300 raised between both teams so welldone all of you for your time and effortin making the day so successful.

The day ended with some tired and wetfaces as it didn’t stop raining until theyhad finished but this didn’t stop thecelebrations and well-earned drinks.Let’s see who our Dragon Boat stars are.

Lottie Jarvis, Meg Blackmore, RanjeetMand, Jo Pritchard, Katie Yorke, JarethWebster, Lyn Young, Michelle Lewis,Clare Quick, Alex Dirman & RobertSztuba.

Charlie Yorke, Trevor Higgs, Mike Gater,James Morgan, Matt Leech, LewisStylianou, Chris Wallis, Holly Cunnington,Utzav Gajjar, Matt Burford & EmmaYorke.

Matt Leech’s son, Brad, saved the day forteam Bromsgrove by volunteering as thedrummer for their last two races – thankyou Brad!

A special thanks goes out to Katie andUtzav who clearly had far too muchenergy to burn as they volunteered torace for both teams!

The event was such a resounding success,everybody is already in training for nextyear. Well Done to all of you!

You can donate here:

TBC Dragon Boat Race defies theweather to raise over £300 for good causes

Team Bromsgrove akaThe Best Dragon Boat

Team Halesowen aka Usain Boat

Team Bromsgrove

Team Halesowen

www.gofundme.com/z35hb-dragon-boat-race


L to R: Jane and Nagena, jubilant after the race!

Two of our colleagues from TBC Birmingham have taken partin the annual Race for Life in aid of Cancer Research UK. JaneAllison and Nagena Majid pounded the paths and woodlandtracks around Cannon Hill Park in Birmingham on 19th Mayand raised a total of £367.00 in the process – well done ladies!

Jane Allison works in the payroll department and has been partof the TBC team for the past seven years. She has alwayswanted to participate and following a massive weight loss of3st 9lb – wow! – Jane entered this year’s race and absolutelyloved it. Jane commented: “The support you receive and theencouragement on the day is fantastic. I enjoyed it so much,I’m already planning to take part next year. Who knows, I mayeven do the 10K!" Jane took part in the race in support of hersister-in-law, who is a breast cancer survivor.

Nagena Majid works in reception and has been with TBC forthe past three years. Nagena is an experienced Race for Lifer,having taken part for the first time in 2006 and every year sincefor the past 13 years! "I started the Race for Life with my friendwho sadly lost both her father and sister to cancer.Unfortunately, I also lost my sister to bowel cancer five yearslater and have continued to race and raise money for CancerResearch UK ever since. I enjoy the atmosphere and the

camaraderie of the Race for Life - we all come together to offerour support.”

Julia Marshall, Divisional Manager, said: "I speak on behalf ofthe whole branch when I say we are all very proud of Jane andNagena. They have shown a great attitude and dedication tocomplete the course and raise £367.00 for a fantastic charitywhich does so much to help so many.”

Joe shares his thoughts on why he joinedthe company.

“There are many reasons why I wanted tojoin Bailey Care Services. I started myrecruitment career in a healthcare agencyin Reading before moving into a larger,national recruitment business. Due topersonal circumstances, I looked torelocate to Poole and so I wanted to findwork with a company that was ambitious,looking to grow and develop and wouldinvest in me to help grow the business.

“This is exactly what Bailey Care Serviceshad to offer me and I have not beendisappointed. Lisa and Dave were veryhonest from the beginning about thechallenges I would face and how thebranch was performing at the time and Iwas reassured that I would receive all thesupport I needed – and this has certainlybeen the case. I began by shadowing inthe Portsmouth TBC branch which is verybusy and successful. This gave me a goodinsight into the TBC way. I then spentsome time shadowing at BCS Melksham

before completing the foundationprogramme training. This has been veryuseful both personally and to the team inPoole as we put best practices and newideas into place.

“We’ve still got a lot to do but we aremaking progress with marginperformance on the increase. Ourimmediate goal is to establish our currentplan and to add a further plan. Part ofour growth is attributed to getting in frontof more clients and attending job fairs andjob centres in the local area. We’ve hadsome great success from these events,most recently at the AFC Bournemouthjob fair where we booked 10 interviewswhich resulted in six successful inductions.

“Outside of work, my life revolves aroundfootball and holidays! I’m not going tomention who I support, but you canprobably guess and realise why I’m notbragging! I’ve also moved down to Pooleat the right time - just before the summer!After work and on the weekends here inthe sun, it feels like I’m on holiday,”

shared Joe.

“Joe is a fantastic addition to the Pooleteam. He is a pleasure to work with andhas nothing but good feedback fromeveryone he meets internally in the Groupand externally with clients and temporaryworkers. I have no doubt he will be verysuccessful,” says Lisa Rothnie, OperationsManager.

Welcome to Joe Rolfe,Divisional Manager, BCS Poole

Joe Rolfe

Jane and Nagena Race for Life


TBC Derby’s Virtual GolfTournament a Hole-in-One!Fancy a round of virtual golf? Can’t think of a better way torun a sales competition but you can imagine the competitivenature of TBC’s Derby team when they donned their golfingkit and set about making some sales calls!

TBC Derby is a long-established operation having had a high-profile presence in the region since 2001. They run both INDand HGV desks with five plans between them supported by 14staff.

The IND team thought it would be a great idea to run a salesvirtual golf tournament for a bit of fun. They set aside amorning to make 18 sales calls each (representing 18 holes onthe course), with each person having a scorecard and rulessheet. The team all dressed up in golf attire and a prize waspresented to the winner! The reason for the tournament wasto try and drive sales and maintain team motivation.

After dealing with a few calls that were a hole-in-one andothers that landed in a bunker, the team ended the day havingreally enjoyed the themed campaign. It was a change fromthe usual day to day approach and it worked! Coming outvictorious was Inese Lide, Plan Resourcer.

As for the outcome, the team also managed to book additionalvisits and contacted many new companies, so all in all it was agreat success! Due to the success of the day, they are looking

to plan something similar each quarter, with the theme of thenext tournament yet to be decided, so watch this space.

Dan Wood, Industrial Consultant, commented: "It was reallypleasing to see the team not only enjoying the competition,but also achieving some amazing results whilst having fun!".

We look forward to hearing about other creative initiatives infuture issues!

L to R: Kristyna Vymyslicka, Dan Wood, Inese Lide,Martin Gibson & Darryl Hibberd

The Best Connection is very proud to be one of the largestemployers of EU nationals in the UK and fully embraces itsdiverse, inclusive workforce. With the turmoil and uncertaintythat Brexit has created, the Government is working withemployers, such as TBC, to help with communicating essentialinformation over the course of the exit process.

To assist with this, The Best Connection was invited to the HomeOffice headquarters in London on the 5th June to begin talks.Alex Dirman, TBC Brexit Champion, and Mike Cooper, GroupDirector, met with the EU Exit Communications team to discusswhat the Home Office could do to support The Best Connectionover the coming months. It was agreed, following the session,that the Home Office would provide crucial statistical data whichwould supplement TBC’s next Brexit Update communicationsinitiative which is due to be issued in July.

“The Home Office was impressed with the work The BestConnection is undertaking to engage with its workers and itsclients on Brexit and has agreed to validate and endorse ourfuture Brexit communications. Our initial meeting was aresounding success and marks the beginning of a long-term,direct relationship with the Home Office,” says Mike Cooper.

Home Office support for communications toTBC’s EU nationals

L to R: Alex Dirman, Luke Major (Home Office) & Mike Cooper

In this story, we learn how feedback froma temporary worker and a proactiveapproach to business development haspaid off for Darren Naylor at TBCMaidstone.

It started with a chance conversationbetween Darren and a temporary workerwho mentioned that the agency he hadbeen working for had assigned him to acompany where The Best Connection wasnot engaged. The business was WilliamsTrade Supplies, otherwise known asWilliams and Co, which is a successfulspecialist plumbing and heating merchantoperating three warehouses and 36 tradecounters across the UK.

Knowing that they use agencies fordriving staff, Darren decided to visit oneof the sites to find out more. On arrival,it was explained that the depot was usingstaff from a competitor and the supplywas organised on a national basis. Darrenasked who the best person would be tospeak to and as luck would have it, he wasinvited into reception and was putthrough to the Operations SupportAdministrator on the phone.

“I introduced myself to the OperationsSupport Administrator and explained howwe could help them. I outlined ourapplication procedure for temporaryworkers and our intensive interviewprocess that ensures we find the bestcalibre of candidates,” explained Darren.

As a result of the initial conversation, itwas agreed to arrange a follow-up

meeting to discuss TBC’s service andcommercial offer in further detail.

Cut to today! Well, the discussions musthave gone well as TBC is now supplyingstaff from the Maidstone, Worthing,Guildford and Slough branches.

A great story, Darren, well done for usingyour initiative and congratulations onsecuring business with a new customer.


Persistence pays off for Darrenat Williams Trade Supplies

Darren Naylor outside Williams & Co

TBC Leicester have been flying the flag for the company sincethe late ‘90’s and have nurtured a strong team who have beenincredibly successful in supplying drivers in the region, wherethey are at a premium and competition is fierce. In a typical

week, they supply to around 35 satisfied clients and arecontinuing to expand this loyal customer base.

In March this year, the Leicester driving team accomplished amilestone in their weekly target achievement by raising thebar and superseding past results. Considering the challengesthat the market has presented over recent times, their successreflects the team’s hard work and excellent service deliverythey have consistently provided over a long period of time.Gaining the top spot for the Average Weekly Margin Rankingsin February and March was also a significant milestone in thedevelopment of Leicester’s HGV1 plan.

“The team have built a high level of trust with their clients aswell as maintaining a pool of loyal and experienced drivers -many of whom have been with TBC for between three andfive years. This solid foundation will enable them to achieveeven greater success in the future,” said Paul Tavinor, AreaManager.

Leicester driving teamraises the bar!

TBC Leicester HGV team (L to R) Paul Lovick, Danny Coley, DaveMcGowan & James Tamsett


SWS Featured VacanciesIn addition to the featured roles below, more jobs with full descriptions can be found at:

www.thebestconnection.co.uk/joinus/

SWS VACANCIES

The Best Connection hasidentified the following

locations for future branchesand has opportunities forcurrent or aspiring Senior

Consultants and Managers in:

Banbury • BasildonHereford • Reading

Swansea •Tunbridge WellsManagement Opportunities are

available in our current TBC

Carlisle, Norwich, Preston,

Swindon, Truro and Warrington

branches

CPAPermanent Senior/Recruitment

Consultants

Senior HGV Consultantopportunities are available

in the following TBC branches:

Abingdon, Basingstoke, Bristol, Cambridge, Carlisle,

Croydon, Enfield, Exeter, Guildford,

Hanger Lane, Milton Keynes,Newport and Norwich

Senior Industrial Consultant

opportunities are available in

the following TBC branches:

Birmingham, Abingdon,

Banbury, Bristol, Coventry,

Hanger Lane, Leicester,

Luton, Manchester, Newport, Nuneaton,

Oldham, Plymouth, Poole,

Romford, Stoke andWolverhampton

Want more details? Please contact Andy Guest on 0121 504 3065 or email [email protected]

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