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A Task-based Taxonomy of Cognitive Biases for Information Visualization Evanthia Dimara, Steven Franconeri, Catherine Plaisant, Anastasia Bezerianos, and Pierre Dragicevic

A Task-based Taxonomy of ognitive iases for Information ...tmm/courses/547-19/slides/steve-cognitivebiases.pdfTaxonomies of ognitive iases •Explanatorytaxonomies •A. Tversky and

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Page 1: A Task-based Taxonomy of ognitive iases for Information ...tmm/courses/547-19/slides/steve-cognitivebiases.pdfTaxonomies of ognitive iases •Explanatorytaxonomies •A. Tversky and

A Task-based Taxonomy ofCognitive Biases for Information

VisualizationEvanthia Dimara, Steven Franconeri, Catherine Plaisant, Anastasia

Bezerianos, and Pierre Dragicevic

Page 2: A Task-based Taxonomy of ognitive iases for Information ...tmm/courses/547-19/slides/steve-cognitivebiases.pdfTaxonomies of ognitive iases •Explanatorytaxonomies •A. Tversky and

Three kinds of limitations

The Computer The Display

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Three kinds of limitations

The Computer The Display The Human

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Three kinds of limitations: humans

The Human

• Human vision 👁️ has limitations

• Human reasoning 🧠has limitations

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👁️Perceptual bias

Magnitude estimation

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👁️Perceptual bias

Magnitude estimation Color perception

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🧠 Cognitive bias

Behaviors when humans consistently behave irrationally

Pohl’s criteria distilled:

• Are predictable and consistent

• People are unaware they’re doing them

• Are not misunderstandings

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Ambiguity effect, Anchoring or focalism, Anthropocentric thinking, Anthropomorphism or personification,Attentional bias, Attribute substitution, Automation bias, Availability heuristic, Availability cascade, Backfireeffect, Bandwagon effect, Base rate fallacy or Base rate neglect, Belief bias, Ben Franklin effect, Berkson'sparadox, Bias blind spot, Choice-supportive bias, Clustering illusion, Compassion fade, Confirmation bias,Congruence bias, Conjunction fallacy, Conservatism (belief revision), Continued influence effect, Contrasteffect, Courtesy bias, Curse of knowledge, Declinism, Decoy effect, Default effect, Denomination effect,Disposition effect, Distinction bias, Dread aversion, Dunning–Kruger effect, Duration neglect, Empathy gap,End-of-history illusion, Endowment effect, Exaggerated expectation, Experimenter's or expectation bias,Focusing effect, Forer effect or Barnum effect, Form function attribution bias, Framing effect, Frequencyillusion or Baader–Meinhof effect, Functional fixedness, Gambler's fallacy, Groupthink, Hard–easy effect,Hindsight bias, Hostile attribution bias, Hot-hand fallacy, Hyperbolic discounting, Identifiable victim effect, IKEAeffect, Illicit transference, Illusion of control, Illusion of validity, Illusory correlation, Illusory truth effect, Impactbias, Implicit association, Information bias, Insensitivity to sample size, Interoceptive bias, Irrational escalationor Escalation of commitment, Law of the instrument, Less-is-better effect, Look-elsewhere effect, Loss aversion,Mere exposure effect, Money illusion, Moral credential effect, Negativity bias or Negativity effect, Neglect ofprobability, Normalcy bias, Not invented here, Observer-expectancy effect, Omission bias, Optimism bias,Ostrich effect, Outcome bias, Overconfidence effect, Pareidolia, Pygmalion effect, Pessimism bias, Planningfallacy, Present bias, Pro-innovation bias, Projection bias, Pseudocertainty effect, Reactance, Reactivedevaluation, Recency illusion, Regressive bias, Restraint bias, Rhyme as reason effect, Risk compensation /Peltzman effect, Salience bias, Selection bias, Selective perception, Semmelweis reflex, Sexual overperceptionbias / sexual underperception bias, Singularity effect, Social comparison bias, Social desirability bias, Status quobias, Stereotyping, Subadditivity effect, Subjective validation, Surrogation, Survivorship bias, Time-saving bias,Third-person effect, Parkinson's law of triviality, Unit bias, Weber–Fechner law, Well travelled road effect,Women are wonderful effect, Zero-risk bias, Zero-sum bias

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This Paper’s Goals

• Provide a broad review of cognitive biases, for visualization researchers

• Layout the problem space to guide future studies that help designers anticipate limitations of human judgement

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Taxonomies of Cognitive BiasEssentially, the related work section

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Taxonomies of Cognitive Biases

• Explanatory taxonomies• A. Tversky and D. Kahneman, “Judgement Under Uncertainty: Heuristics and

Biases”

• J. Baron, Thinking and Deciding

• J. Evans, Hypothetical Thinking: Dual Processes in Reasoning and Hudgement

• K. Stanvoich, Rationality and the Reflective Mind

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Taxonomies of Cognitive Biases

• Explanatory taxonomies• A. Tversky and D. Kahneman, “Judgement under uncertainty: Heuristics and

biases”

• J. Baron, Thinking and deciding

• J. Evans, Hypothetical thinking: Dual processes in reasoning and judgement

• K. Stanvoich, Rationality and the Reflective Mind

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Taxonomies of Cognitive Biases

• Explanatory taxonomies• A. Tversky and D. Kahneman, “Judgement under uncertainty: Heuristics and

biases”

• J. Baron, Thinking and deciding

• J. Evans, Hypothetical thinking: Dual processes in reasoning and judgement

• K. Stanvoich, Rationality and the Reflective Mind

• Taxonomies from decision-support• W. E. Remus and J. E. Kottemann, “Toward Intelligent Decision Support

Systems: An Artificially Intelligent Statistician.”

• D. Arnott, “Cognitive Biases and Decision Support Systems Development: a Design Science Approach”

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How they built their taxonomyThe methodology section

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How they built their taxonomy

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How they built their taxonomy

Step 1: Cross reference the biases with information visualization literature.

If vis literature exists

Step 2.a: Find the experiment study the vis paper cites for this bias

If no vis literature exists

Step 2.b: Look for any literature on the bias.

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Their Task-Based TaxonomyTheir “Results” section

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Cognitive Biases by Task

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Cognitive Biases by Flavor

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Cognitive Biases by Task

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Cognitive Biases by Task

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Biases in estimation tasks: a sample

Base rate fallacyWe overestimate the likelihood of an event.

Conjunction fallacyWe believe that specific events are more probable than general ones.

Optimism biasWe make more optimistic predictions about ourselves than other people.

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Biases in estimation tasks: in vis

Base rate fallacy: We overestimate the likelihood of an event.

Can visualization help?• Muddled results

26Micallef, et al. Assessing the Effect of Visualizations on Bayesian Reasoning Through Crowdsourcing

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Decision tasks biases: a sample

Attraction effectOur decision between two alternatives is influenced by the presence of inferior alternatives.

Ambiguity effectWe avoid decisions associated with ambiguous outcomes

IKEA effectWe like things we invest self-effort into more

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Decision tasks biases: attraction effect

Dimara, E. (2017). Information Visualization for Decision Making: Identifying Biases and Moving Beyond the Visual Analysis Paradigm.28

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Decision tasks biases: Attraction effect

Dimara, E. (2017). Information Visualization for Decision Making: Identifying Biases and Moving Beyond the Visual Analysis Paradigm.29

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Decision tasks biases: Attraction effect

The Gym Experiment The Bet Experiment

Dimara, et al. The Attraction Effect in Information Visualization30

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Hypothesis assessment tasks: a sample

Confirmation BiasWe favor evidence that confirm our initial hypotheses with ignoring disconfirming evidence

Illusory Truth EffectWe think propositions are true if repeatedly exposed to it

Illusory Correlation BiasWe consider relationships between variables that do not exists

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Hypothesis assessment tasks: Confirmation Bias

Wall, E et al. Warning, Bias May Occur: A Proposed Approach to Detecting Cognitive Bias in Interactive Visual Analytics.32

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Hypothesis assessment tasks: Confirmation Bias

Wall, E et al. Warning, Bias May Occur: A Proposed Approach to Detecting Cognitive Bias in Interactive Visual Analytics.

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Discussion

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

👌 Their taxonomy good but not great.

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Acknowledged Limitations

• Each bias was assigned a single category• One bias could exist in more than one task category.

• Only one person did the initial coding and sorting• But all authors reviewed the process

• “Deviations from reality” is a complex and controversial notion.• We haven’t proved that cognitive biases actually reflect irrationality.

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

👌 Their taxonomy good but not great.

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

👌 Their taxonomy good but not great

What’s the point of flavors?

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Cognitive Biases by Flavor

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

👌 Their taxonomy good but not great

What’s the point of flavors?

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My opinion

👍 Survey of cognitive biases that are relevant to visualization research

👌 Their taxonomy good but not great

What’s the point of flavors?

It’s another task taxonomy

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A Multi-Level Typology of Abstract Visualization Tasks

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Questions

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