A Study on Buyers Behaviours Towards Hero Pleasure Scooter In

7/27/2019 A Study on Buyers Behaviours Towards Hero Pleasure Scooter In

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A STUDY ON BUYERS BEHAVIOURS TOWARDS HERO

PLEASURE SCOOTER IN, GOBI TOWN

1. Name :2. Age : a.20-30 b.31-40 c.41-50 d.50 & above

3. Gender : a. Male b. Female

4. Marital status : a. Married b. Un-married

5. Educational Qualification

a. Up to HSC b.UG c. PG d. Technical e. Professional f. Illiterate

6. Occupation :

7. How do you come to know about hero pleasure scooter?

a. Advertisement b. Representatives c. Popularity d. Others

8. What purpose you are using pleasure scooter?

a. Personal b. Job c. Both

9. What do you feel about the vehicle service?

a. Good b. Fair c. Need some improvement

10. Are you satisfied with the quality of hero pleasure scooter?

a. Highly satisfied b. satisfied c. Neutral d. Dissatisfied e. Highly dissatisfied

11. Which factor made you choose hero pleasure scooter?

a. Performance b. Customer Relationship c. Reasonable Price d. Timely service

12. Are you satisfied with the spare parts provided by the company?

a. Yes b. No

13. Did you have any two-wheeler before buying this vehicle?

a. Yes b. No

14. Which colour brand of hero pleasure scooter do you prefer?

a. Red b. black c. white d. spring Green

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15. Are you satisfied with the model of hero pleasure you purchase?


16. How many times will you service your vehicle in a year?

a. Once in a month b. 2 months once c. 4 months once d. 6 months once

17. Are you satisfied with the following parameters of your vehicle?

18. Are you satisfied with the colour of the vehicle?


19. What is your opinion about the price of the products & services at hero pleasure

scooter?


20. Do you satisfy with the credit facilities of hero pleasure scooter?a. Highly satisfied b. satisfied c. Neutral d. Dissatisfied e. Highly dissatisfied

21. What is your opinion about the promotional activities of hero pleasure scooter?


22. Do you get any after sales service in your hero pleasure scooter?

a. Yes b. No

23. Are you satisfied the after sales service?


24. What problem you are facing by this brand?

a. Mileage b. Brake system c. Battery d. other specify _________________

25. Give your opinion about your Brand.

1.___________________________________

2.___________________________________

Particulars Highly satisfied Satisfied Neutral DissatisfiedHighly

dissatisfied

MileageBreak

SuspensionComfort

Speed

Documents

A Study on Buyers Behaviours Towards Hero Pleasure Scooter In