Research Article
A software maintenance methodology for smallorganizations:
Agile_MANTEMA
1. Francisco J. Pino1,*,
2. Francisco Ruiz2,
3. Flix Garca2,
4. Mario Piattini2
Article first published online: 23 MAY 2011
DOI: 10.1002/smr.541
Copyright 2011 John Wiley & Sons, Ltd.
Issue
Journal of Software: Evolution and Process
Volume 24, Issue 8, (/doi/10.1002/smr.v24.8/issuetoc) pages
851876, December 2012
Additional Information
How to Cite
Pino, F. J., Ruiz, F., Garca, F. and Piattini, M. (2012), A
software maintenance methodology for small organizations:
Agile_MANTEMA. J. Softw. Evol. and Proc., 24: 851876. doi:
10.1002/smr.541
Author Information
12
Keywords:
software maintenance; MANTEMA methodology; small software
organizations; scrum; COMPETISOFT; experience report
IDIS Research Group, Electronic and Telecommunications
Engineering Faculty, University of Cauca, Calle 5#4-70 Popayn,
Colombia
ALARCOS Research Group, Information Systems and Technologies
Department, UCLMINDRA
Research and Development Institute, University of CastillaLa
Mancha, Paseo de la Universidad, 4-13071Ciudad Real, Spain
Email: Francisco J. Pino ([email protected])
*IDIS Research Group, Electronic and Telecommunications
Engineering Faculty, University of Cauca, Calle 5 #4-70
Popayn, Colombia.
Publication History
1. Issue published online: 22 NOV 2012
2. Article first published online: 23 MAY 20113. Manuscript
Accepted: 8 MAR 20114. Manuscript Revised: 25 FEB 20115. Manuscript
Received: 21 JAN 2010
Abstract
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SUMMARY
Software maintenance is an important, indeed vital, activity for
software companies. For many organizations, including
small firms, it is also a business opportunity. In the quest to
help companies of this type, for whom strengthening their
maintenance process is a chief concern, we present
Agile_MANTEMA. This is a methodological proposal for
software maintenance, one which focuses on small companies. The
methodology defines an agile maintenance strategy,
setting out in detail what is to be carried out, when, how and
by whom; that is to say, it seeks to give a detailed guide
for the implementation of the maintenance process in these kinds
of companies. Agile_MANTEMA also establishes a
set of elements, such as types of maintenance, service levels
and capability levels, which aim to: (i) handle the
complexity that is inherent to the maintenance process and (ii)
allow a small company to define its own maintenance
process, taking into account its particular characteristics and
needs. In an effort to improve their maintenance process,
two small firms conducted an improvement project in which
Agile_MANTEMA was used. The experiences reported
by these companies tell us that this methodology offers a
strategy that can be useful, practical and suitable for small
companies as they tackle software maintenance. Copyright 2011
John Wiley & Sons, Ltd.
