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A GUIDE RESETTING A FORGOTTEN PASSWORD ON MOODLE
Foreword: If you have created your account before (including for downloading past papers) but
forgotten your password, use below procedure to reset it.
Step 1: Go to moodle.kca.ac.ke
Step 2: Click on “Forgotten your username or password?” as shown in above image to be directed to the
page below:
Forgotten your username
or password?
Provide your email address
here and click on search
button
Step 3: The system will direct you to the below page directing you to log in to your email address
provided above to access a password reset link:
Step 4: Access your email and open the email sent from Moodle Admin as shown below:
Step 5: Open the email and click on the Password reset link as shown below:
Step 6: Provide and Confirm your new Password as shown below. Ensure you memorize your password
to avoid inconveniences.
Provide New Password here and
confirm as directed.
Important: Password must follow
directions provided above i.e. The
password must have at least 8
characters, at least 1 digit(s), at
least 1 lower case letter(s), at
least 1 upper case letter(s), at
least 1 non-alphanumeric
character(s) such as as *, -, or #
Step 7: Click on “SAVE CHANGES” to save your new password and be directed to the moodle home page
upon successful login in with the new password.
In case of further questions, write to respective faculty support officers using emails below for further
direction.
Faculty / School Staff Champion DL Support
School of Business & Public Management
Dr. Abraham Rotich [email protected]
Alphaxard Mwangi [email protected]
Faculty of Computing & Management
Ernest Madara [email protected]
Salome Masinde [email protected]
Faculty of Education & Arts Hedwig Ombunda [email protected]
Joshua Omanyo [email protected]
KCA TVET (SPP) Faustin Mwinzi [email protected]
Joshua Omanyo [email protected]
Campuses Jackline Shanga [email protected]
Western – Collins Odhiambo [email protected] Town – Marcus [email protected] Kitengela – Rashid [email protected] Buruburu – Stephen Okwany [email protected]
Password Reset Notification.
