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Vente-exclusive.com
You need to become member before entering our webshop.
You will not always find what you are looking for.
You will pay in most cases 5,95€ shipping fee.
You will need to wait on average 12 days for your delivery.
You need to pay the return costs.
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Why do we keep growing year after year?
Vente-exclusive.com
Vente-Exclusive.com is the biggest private online flash player in BENELUX offering more than 150.000 products in Fashion & Lifestyle.
• More than 4 million members
• 3 to 5 sales open per day
Topbrands offered at high reduction that go up to -70% compared to normal prices.
• Offering overstocks from suppliers
• Reservation model to avoid stock risk
• More than 5.000 orders per day
Useful market insights offered by strong BigData team• Brand visibility
• Market insights
• Forecasting
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Our company in a glance
Vente-exclusive.com
One of our core values is customer centricity. • Customers are building the story together with us.
• Employees & partners are highly involved in customer services & awareness
• Being close to the customer care is key
• 3 languages
• Chat, phone, mail, social media
Logistics is seen as an enabler of business and growth• Key in our business is quality & delivery time
• Quality: We want to offer a high quality to our customers
• Nice experience when opening the box
• Close to zero mistake are required
• Delivery: For fulfilment activities we have on average 20 hours of cross dock time
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Excellent services
Vente-exclusive.com
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Our business model
Photoshoots
Product descriptions
Sales preparationPlan & Source Order & distribution ReturnSale open
Product selection
Agreements on stock & delivery
Sales invitation
Open for 3 – 5 days
Stock reserved
Quality control on each item
Stock management
Order sold items
Katoen Natie fulfills orders
Vente-exclusive.com
Logistics should support & enable the growth of Vente-exclusive.com• Supporting future order volume growth
• New categories
• Furniture
• Wine/food
• High value goods
Logistics should be able to cope with serious order volume fluctuations per week of factor 7.
• From low volumes to peak volumes on weekly basis
Logistics should be able to work with different axes of variability without stock• From very small to very large items
• From very cheap products to very expensive goods
• From fragile items to very robust items6
Logistics is an enabler of business & growth
Fulfilment partner of VEX in a non standard process
The only standard:- our label
-20 hour throughput time
Katoen Natie
Katoen Natie
In order to support the growth and different variables of the crossdock process we need to align 3 poles
People• Very flexible workforce that is trained to intervene on very short timeframes in order to
tackle the weekly volume peaks.
• Lean House
• Simple processes and IT tools
• People of Katoen Natie and Vente-exclusive.com are integrated in an exchange program in order to have partnership on all levels.
Process• Very scalable picking process based on labels
• Operations layout aligned to the flexibility that is necessary on different dimensions
• Order volume
• Type of goods
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Looking for simple, scalable and flexible solutions
Katoen Natie
Technology• Complete real-time IT integration between Vente-exclusive.com & Katoen Natie in order
to have correct steering and last minute modifications for clients.
• Both systems are in-house build to assure flexibility and speed upon changes seen the steep growth.
Results• Order volume increase supported of 500% over last 5 years.
• Assured quality with 4 complaints per 10.000 orders.
• Delivery time of supply chain reduced by 7 days over last 3 years thanks to real time IT integration of supply chain.
• Yearly forecast model with 96% accuracy thanks to big data model
• Real-estate efficiency doubled over 3 year.
• Future proof supply chain model with no stock, fast & flexible fulfilment process fast growth thanks to continuous innovation on 3 levels.
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Looking for simple, scalable and flexible solutions
01/12/2015 10
Vente-exclusive.com & Katoen Natie
Our mission
12/1/2015 11
