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Massage Master Find your private massage therapists nearby Bo Fan, cofounder

A few selective slides from the Investor pitch deck of Master Massage

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Page 1: A few selective slides from the Investor pitch deck of Master Massage

Massage Master Find your private massage therapists nearby

Bo  Fan,  co-­‐founder  

Page 2: A few selective slides from the Investor pitch deck of Master Massage

Problems Massage Master

2

Online  to  Offline    

In-­‐home/  On-­‐demand  

SPA/  Franchise  

Industry  Drawbacks  

Therapists’  Complaints  

Customers’  Complaints  

Massage  PlaGorms  

By-­‐Passing  Order  

Low    Scalability  

Assignment  

Cancella:on  Rate    

Travelling  Far  Security  &  Safety  

High  Opera:ng  Expense  

Low  Commission    

Inconvenience  

Page 3: A few selective slides from the Investor pitch deck of Master Massage

Solutions– Benefits for therapists

A  web  plaGorm  where  massage  therapists  can  serve  their  clients  to  

Make  Good    Money  

Make  Good    Life  

Build  Good  Community  

Become own BOSS via “Master System”

Concentrate on core business rather than administrative issues

Gain higher income

Obtain jobs easier and more effectively

Control over schedule

Flexibility in work-life balance

Sense of financial security

Sense of confidence

Change the biased impression on therapists via self-reputation building

Connect therapists and customers closely to optimize user experience

Improve incentive of promoting practice and service via self-brand building 3

Massage Master

Page 4: A few selective slides from the Investor pitch deck of Master Massage

4

Solutions– Benefits for customers Massage Master

Benefit  countless  customers  through  alternaKve  medicine    

Neck  Pain  

People  with  chronic  neck  pain  reported  a  55%  improvement  aKer  10  neck  massages.1  

Depression  

Swedish,  shiatsu  and  other  massage  types  ease  depression.  2  

High  blood  pressure  

AKer  people  with  normal  blood  pressure  had  deep-­‐:ssue  massage  for  45-­‐60min,  their  BPs  fell  by  an  average  of  10.4  mm/Hg  systolic,  and  5.3  mm/Hg  diastolic.  3  

Lower-­‐back  pain  

Common  massage  tech  can  help  people  relax,  and  trigger  an  endorphin  release  that  raise  threshold  for  pain.  And  that  might  help  with  all  sorts  of  lower-­‐back  pain.  4  

Many  massage  types  reduce  stress,  hormone  levels,  heart  rate,  blood  pressure,  and  boost  mood  and  relaxaKon.  

ConsKpaKon  

People  who  received  a  massage  along  with  tradi:onal  cons:pa:on  treatment  felt  significantly  beVer  than  who  stuck  with  just  laxa:ves.  

AthleKc  performance  

Core  Benefits  of    Massage  Therapy  

“Musculotendinous”  massages  target  muscle-­‐tendon  junc:ons,  and  even  a  30  sec  round  improved  hip-­‐flexor  range  of  mo:on.  5  

Stress  

One  80  min  hand-­‐and-­‐foot  massage  significantly  lowered  people’s  heart  rates,  cor:sol  levels,  and  insulin  levels,  all  of  which  help  lower  stress.  6  

Source:  1. Clinical  Journal  of  Pain,  2009  2. Meta-­‐analysis  in  the  Journal  of  Clinical  Psychiatry,  2010  3. Journal  of  Alterna:ve  and  complementary  4. Meta-­‐analysis  in  the  journal  Spine,  2009  5. Journal  of  Strength  and  Condi:oning  Research,  2010  6. In  a  study  from  Sweden,  2010  

Bring  opKmized  customer  experience  

•  Strong  incen:ve  from  massage  therapists  •  Pick  favorite  massage  therapists  as  wish  •  Only  several  taps  to  book  service,  and  no  

need  to  step  out  

Enjoy  relaxaKon  with  safety  and  security  

•  Only  licensed  and  veVed  massage  therapists  on  the  list  

•  Research  massage  therapists  by  “Reputa:on  System”  

•  Pay  simply  and  safely  

Bring  back  privacy  and  discreKon  

•  Enjoy  service  at  any  :me  and  any  comfor:ng  places    

•  “Mozart”,  scented  candles,  bergamot  essen:al  oil,  any  atmospheres  created  as  wish  

Page 5: A few selective slides from the Investor pitch deck of Master Massage

Market Size– Massage Therapy

5

Massage Master

Source:  IBISWorld’s  massage  service  market  research,  AMTA  massage  therapy  industry  fact  sheet  and  U.S.  Department  of  Labor    

$12 Billion+

Massage  Therapy  Industry    In  the  U.S.  2013  

Annual  Growth  4.9%    (2009-­‐2014)  

0.35M

Licensed  Massage  Therapists  In  the  U.S.  

Expected  increase  23%    by  2020  

36M 16% Adult Americans

Received  massage  therapy  at  least  once  In  the  U.S.  2013  

0.22M

Independent  Massage  Therapists  In  the  U.S.  

Total  Addressable  by  Massage  Master  

Page 6: A few selective slides from the Investor pitch deck of Master Massage

6

Market Size– Mobile Online Services

The Numbers Telling the Truth The year of 2014 in the USA

Technology Usage among American Adults (%)

Source: Pew Research Center, Nielsen.

87%   90%  

50%  60%  

71.80%   74%  

0%  

25%  

50%  

75%  

100%  

Internet  Usage  

Cell  phone  ownership  

Apps  usage  among  cell  owners  

Internet  usage  

among  cell  owners  

Smart  phone  

ownership  

LBS  usage  among  smart  phone  owners  

The  Mobile  Online  Model  is  Changing  Our  World      

EsKmated    Value  ($)   41.2  billion   10  billion  

Up  to  86  startups  in  26  main  categories    

Massage Master

Page 7: A few selective slides from the Investor pitch deck of Master Massage

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Product Layout

Choose  favorite  Therapist      

or   City  or  Zip   Go  

Mary  4.5  miles  away  Photo   $85/hr  

Senior  Therapist  Service:  789  totally/  45  this  week  

Skill:  Swedish,  Deep  Tissue    >>  

Lucy  4.8  miles  away  Photo   $50/hr  

Medium  Therapist  Service:  731  totally/  35  this  week  

Skill:  Swedish,  Deep  Tissue    >>  

Helen  4.2  miles  away  Photo   $70/hr  

Junior  Therapist  Service:  411  totally/  44  this  week  

Skill:  Swedish,  Deep  Tissue    >>  

Search   Review   Book   Feedback  

Judy  4.9  miles  away  Photo   $55/hr  

Junior  Therapist  Service:  290  totally/  41  this  week  

Skill:  Swedish,  Deep  Tissue    >>  

Bob  5.3  miles  away  Photo   $65/hr  

Junior  Therapist  Service:  345  totally/  48  this  week  

Skill:  Swedish,  Deep  Tissue    >>  

Photo  

Mary    Therapist    

P P P Book  

4.5  Miles  

Service:  789  totally                                45  this  week  

Services            From  $85/  hour              

Areas            Hollywood,  Beverly      Hills,  Westwood,  Downtown    

Verified  

Customer  Feedbacks  (679)  

Photo  Mary    Therapist     4.5  Miles  

Service  Swedish  $85/  hr  Sport  $80/  hr  

DuraKon   1  Hr   2  Hr  

Service:  789/  45  

Availability   4pm  3pm  

LocaKon   or     Loca:on  

Fare  EsKmate   Service  fee            $85  Tax                                        $8.3  Gratuity(18%)  $15  Total                              $108      

Confirm  

Photo  Mary    Therapist    

Service:  789/  45  

The  most  valuable  thing  to  your  therapist  and  us  is  your  comment:  

Skill  

Aftude  

CommunicaKon  

Total  Experience  

Say  something  to  us  

Confirm   And   Share  to  

Massage Master

Page 8: A few selective slides from the Investor pitch deck of Master Massage

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Business Model We  take  a  5~20%  commission  on  each  transac:on  

Night  Kme  &      

Weekend  

Day  Kme  

Massage Master

Mobile  Online  Marketplace  

Massage  Therapist  

Individual  Customer  

Group  Customer  

Search  

CommunicaKon  

Service  

Payment  

Comment  

Partnership  

Book  

Service  

Payment  

Comment  

CommunicaKon  

Office  Care  Center  

Hotel  

Confinement  Center  

Tour  Group  Casino  

Massage Master

Massage  Therapist  Working  Time  

Page 9: A few selective slides from the Investor pitch deck of Master Massage

9

Competition Massage Master

Page 10: A few selective slides from the Investor pitch deck of Master Massage

Competitive Landscape

10

Massage Master

Value  to  Customers  

Value  to  The

rapists  

Massage  Master  

 More  than  0.2M  

Tradi:onal  Massage  Businesses  

Founded  in    2013,  NYC  Over  1,000  therapists  Expanded  to  6  major  ci:es  Founding    Rounds  (3)  Last  Round  $1.7M  (Sep  2014)  

Founded  in  Jan  2015,    LA  

Founded  in  2012,  SF  Over  400  therapists  using  App  Seed  Round  $  60,0000  (2013)  

Founded  in  2013,  LA  Over  1,000  therapists  Expanded  to  6  major  ci:es  Angel  Round  $1.7M  (Sep  2014)  

Founded  in  2002  Over  1,052  SPAs  all  over  US  

Page 11: A few selective slides from the Investor pitch deck of Master Massage

Risks and Precautions

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Massage Master

User  concerns  over  security  and  safety  of  in-­‐home  massage  and  

online  transac:on  

Risks   PrecauKons  

Slow  ini:al  user  acquisi:on  

Lack  of  transac:on  at  idle  hours  

Large  companies  entering  the  market  with  brand  influence  

Exis:ng  compe:tors  in  the  process  of  designing  a  similar  structure  to  “Master  System”  

Limited  number  of  therapists  moderate  “Master  System”  

Only  veVed  and  licensed  therapists  working  on  MM;  

Iden:fied  customers    

Partnership  with  massage  school;  Management  team’s  know-­‐how  and  clear  viral  marke:ng  strategy  

Partnership  with  care  centers,  confinement  centers  &  hotels  

Data  analysis  &  hot  zones  advice  

Target  different/wider  audience;    BeVer  opportunity  for  therapists  

First  mover  advantages;  Feature  set  would  be  difficult  to  integrate  to  a  boxed  model  

High  scalability  of  “Master  System”;  Mul:ple  career  choices  

for  therapists  

Page 12: A few selective slides from the Investor pitch deck of Master Massage

Team

12

Massage Master

Bo  Fan,  PhD.  Co-­‐founder,  CEO  Marke:ng  Manager  of  Lonkey  USA  Inc.  Scien:st  at  Cedars-­‐Sinai  Medical  Center  

Bonnie  Li,  Master,  Co-­‐founder,  President  Seasoned  Entrepreneur  with  9  years  experience  Founder  and  VP  of  Lonkey  USA  Inc.  

Michael  Ma,  VP  of  User  AcquisiKon    Deputy  Director  &  Teacher  of  Asian  Body  Work  Program  at  Alhambra  Medical  University    

Technical  Team  

Advisors  

Jesus  Cuaron,  PhD.  &  PPM,  Chief  Media  Officer  Healthcare  Analyst  at  GlobalData;  Editorial  Board  Member,  Nepal  Journal  of  Biotechnology  

April  Sun,  Master,  CTO  Technical  Project  Manager  at  Inspur  Worldwide  Service,  and  being  Service  Delivery  Manager  &  senior  business  Consultant  in  IT  service  industry  in  the  past  9  years