A Federated Approachto Systems Management

Todd Nugent Mike Huffstatler

Sr. Product Specialist Systems Engineer

The Absolute Product Portfolio

Certified ITSMProvides next-generation IT

service management with 10 ITIL 2011-certified processes.

Federated DataBuild business intelligence using

organizational data within the CMDB.

Service DeliveryTrack performance and ensure delivery of established SLAs.

GovernanceProvides industry best visibility

and control over all devices and data.

Risk ManagementReceive alerts, remotely secure

a device, recover and delete data.

ComplianceProve device and data security

at point of risk or end of life.

Leveraging the Absolute Persistence Technology

Cross-PlatformProvides policy driven management of cross-platform devices.

IntelligentSimplifying management by

applying automation to the right tasks, at the right time.

AutomatedAutomating time-consuming IT

processes saves time and money.

Computrace Products for Endpoint Security

Digital Assets Absolute Monitoring Center

IT Administrator

Computrace products allow organizations to centrally track and secure their IT assets within a single cloud-based console.

Customers can easily identify computers that have gone missing, enforce software policies, and maintain a fleet of optimally running devices. Most importantly, they can remotely invoke preemptive or reactive security measures to safeguard each device and the data it contains.

Computrace capabilities have evolved from a tracking / theft recovery play to include important GRC capabilities.

Computrace = GRC for the Endpoint

GRC for the Endpoint

Infrastructure

DataTechnology

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Absolute Manage

End to End Multi-Platform Support (Windows, Mac, Linux, iOS & Android)

Cross-Platform

Role-Based AdministrationProactive, Policy-Based Management

• Automated device provisioning• Detailed inventory• Automated actions and alerting• Easily customized reports

• Enforce & remediate configurations• Detect jail-broken devices• Certificate-based authentication• Mobile Content Management

Mobile App Management

• App Distribution• App Configuration• App blacklisting• App Inventory and Licensing

Mobile Security ManagementMobile Device Management

Unified Management for Smart Connected Devices

Absolute Manage – Additional Features

Absolute Manage can utilize Computrace’s Persistence to ensure you will always have management access to your devices

Absolute Manage’s Extensible Architecture allows for simple customizations that will allow you to manage your world as you see fit

Real World Extensibility Examples• Image Version Control & Awareness• Process Improvements with automated on-boarding tools

• PO Numbers provide Asset & Vendor data to IT & AP for audit • Tag assets with organizational owner, role, physical location

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Unified IT

SecurityManagement

DeviceManagement

ServiceManagement

UnifiedIT

• Automate Processes

• Incident Management

• Service Request

• Problem Management

• Change Management

• Dashboards/Reports/Alerts

• Federated CMDB

• Ties AM / MDM & Computrace together

IT Service Management

ITSM Stages

ITSM Consolidates Disparate Solutions

Holistic Business Visibility.No more isolated systems!

ReleaseManagement

AssetManagement

KnowledgeManagement

FacilitiesManagement

CustomerSupport

HelpDesk

ProblemManagement

ChangeManagement

Trusted Information

Tools

Processes

Your People

What is needed in IT today to achieve a “Value Driven” Organization ?

Trusted Information

Tools - Natively Cross Platform

ProcessesCertified in 11 ITIL Processes

Your People

What can Absolute Provide … Today ?

We need to Unify IT by collapsing the separate silos and start managing in a single environment. With trusted, integrated flexible tools, that work just as well off network, as on

• Avoid “Swivel Chair Management”• Stop buying “Shelfware”• Allow Your People to become Experts, not casual

users of your Information, Tools, and Processes

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Questions