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Over the next few months we will be rolling out the much
awaited Mobile Touch epcr. To help each department in-
troduce and train their crews , we will be giving you access
to our demo / training department version of Mobile
Touch. Using this training site is safe because none of the
epcrs completed will be billed or submitted to the state.
Your crews should be encouraged to log in to Mobile
Touch to become familiar with the format and features of
Touch. Having access to Touch will help you decide what
hardware works best for your department. If you are using
Windows devices make sure you open Touch with the
CHROME BROWSER. Touch also works on Apple IPADS
using the SAFARI BROWSER. Contact Jay, Mike or Dillon
for a username and password to the demo site.
MOBILE TOUCH UPDATE
WEBEX FOR CONFERENCING & TRAINING
We will be using the services of Webex to do conferencing and training. This will allow Jay,
Dillon and I to reach out to individuals and larger groups for training and conferences with-
out needing to spend time driving between sites. Of course we will still be making site vis-
its when needed, the Webex feature allows us to contact more sites and individuals during
high priority events and time schedules. When time permits please go to www.webex.com
and become familiar with the Webex product. Test your audio and microphone so that you
can work out any bugs prior to a scheduled meeting or conference. FYI to go along with
the webex.com site there are Webex apps for android, IOS and Windows 10.
A Dan Ellenberger Publication
ISSUE 2
The Chief Complaint
Special points of in-
terest:
Updates to Mobile
Touch will be done
every 4 weeks
Every 4 weeks during
the updates new fea-
tures will be added to
Touch and any issues
found from the previ-
ous 4 weeks will be
addressed with bug
fixes
Inside this issue:
Mobile Touch Update 1
WEBEX Feature 1
XchangER Update 2
CAD Update 3
HealthEMS Fire 4
Webex Wednesday 5
Contacts / Links /
Events
6
NEWS AND UPDATES FROM “JAY’S TEAM”
XchangER Update (As of 4/1/2016)
Knowledge Base - Setup maintenance
PAGE 2
The Chief Complaint
Emergency
Departments with
XchangER will get
real time updates on
patients coming to
their facility
FACILITY NAME STATUS FACILITY NAME STATUS
AHUJA ED WORKING SUMMA AKRON CITY READY TO DEPLOY
BEDFORD ED READY TO DEPLOY
BRUNSWICK ED (Southwest)
WORKING
CASE ED READY TO DEPLOY
CONNEAUT ED READY TO DEPLOY
ELYRIA ED BEING BUILT
FAIRVIEW ED WORKING
GEAUGA ED READY TO DEPLOY
GENEVA ED READY TO DEPLOY
JACOBS ED READY TO DEPLOY
PARMA ED BEING BUILT
RAINBOW ED READY TO DEPLOY
RICHMOND ED READY TO DEPLOY
PORTAGE ED READY TO DEPLOY
SOUTHWEST ED WORKING
ST JOHN ED READY TO DEPLOY
CAD Update
PAGE 3
ISSUE 2
WHEN YOUR
DEPT. IS
READY TO
IMPLEMENT
CAD, EMAIL
JAY, MIKE OR
DILLON FOR
THE PROPER
FORMS
CAD data can now be associated with ePCR data that is captured using
HealthEMS®Mobile and HealthEMS® MobileTouch. A specific HealthEMS Mobile config-
uration must be enabled by the Physio Control Data Solutions team for this function-
ality to be available within Mobile.
HealthEMS® CAD Xchanger is an interface provided as a free service to HealthEMS
customers. HealthEMS CAD Xchanger is a thin, Java-based application that can re-
side on any PC or server that has access to the CAD data and has internet access.
Each organization may have a different database configuration, but CAD Xchanger is
designed to collect the data that is vital to the organization and map those fields to
HealthEMS data fields. Once initial configuration is complete, export tasks are sched-
uled on the host PC using Windows Task Scheduler. The export task consists of CAD
Xchanger querying the CAD database and then uploading any new data to HealthEMS
servers. New data might include updates to existing calls or entirely new calls.
The timing and frequency of the exports is configurable based on organization needs.
CAD Xchanger runs continuously on the Task Schedule, but can be modified for any
changes in data schema or organization needs.
The CAD Xchanger Implementation Questionnaire and CAD Field Information
spreadsheet must be completed prior to installing and configuring the
HealthEMS CAD Xchanger application. Once these are received, a two hour
WebEx conference call is scheduled to complete the initial installation and
configuration. A follow up conference call is often needed to make final ad-
justments to the interface.
System Requirements GEEK STUFF !
Windows Operating System
Java 1.6 or higher
Read only access to the CAD database
Access to the internet
TCP/IP Allow TCP/IP packets on HTTP ports 80 and 443 to the 198.190.201.250 network with no restriction or password authentica-tion (if required).
Proxy Exclude any pages from the *.healthems.com (http and https) domain from being cached on proxy servers.
Anti-Malware In addition to allowing all traffic to and from 198.190.201.250 and *.healthems.com, all “HealthEMS” folders, sub-folders, and files should be excluded from scanning or filtering.
PAGE 4
The Chief Complaint
HealthEMS FIRE
CLICK HERE
The Chief Complaint
JAY NORTHUP
Pre Hospital Charting Administrator
(216) 244-2074
MIKE MONAHAN
Trainer
(216) 544-1278
DILLON CROUSE
Trainer
(440) 708-6510
LINKS
UHEMS.ORG WEBEX
UPCOMING EVENTS / TRAINING
CONTACTS
PAGE 6
WORKING ON A USERS CONFERENCE FOR FALL 2016
FIRE MODULE TRAINING AS NEEDED FOR DEPARTMENTS THAT
ARE INTERESTED. CONTACT JAY, DILLON OR MIKE TO SCHEDULE.
April 13th—Our first monthly Training Webex (DON’T FORGET TO
RSVP TO GET YOUR WEBEX LINK)
TUTORIALS & VIDEOS
WARNING: THESE VIDEOS ARE NARRATED
BY JAY…..JAMES EARL JONES WAS BUSY
GETAC COMPUTERS PANASONIC COMPUTERS