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WORKFORCE AND ECONOMIC DEVELOPMENT STRATEGIC ALIGNMENT: BUILDING
FOUNDATIONS FOR ECONOMIC GROWTH
January 14, 2011Clearwater Beach, FL
A Decade of Excellence: Transforming Florida’s Future
Andra S. Cornelius, CEcD
WHAT I’LL COVER TODAY
• Workforce Florida Inc.: Who we Are
• Successes of our First Decade• State Strategic Plan for Workforce
Development & its tie to the Marketplace
• Building Florida’s Talent Supply Chain
• Alignment with Florida’s Targeted Clusters• Next Steps: What This Means for You
• Q & A
•Created in 2000 by Florida Workforce Innovation Act
•A 46-member, business-led, nonprofit board of members appointed by the Governor, House and Senate to oversee the state workforce system
•Membership includes business and industry, labor, economic development, education, elected officials and more
WORKFORCE FLORIDA: WHO WE ARE
Workforce Florida is a catalyst for creating world-class talent. We anticipate business’ needs
and contribute to their success while supporting
Florida’s priorities.
WORKFORCE FLORIDA: WHO WE ARE
A TRAINING RESOURCE FOR FLORIDA BUSINESSES
WORKFORCE FLORIDA: WHO WE ARE
•Helped to provide training to nearly 200,000 Floridians through Incumbent Worker Training and Quick Response Training grants
•Helped trainees achieve anywhere from 23 to 113 percent in wage increases within one year of training
FLORIDA: RECOGNIZED ACROSS THE COUNTRY AND GLOBE
FOR WORKFORCE LEADERSHIP
ABOUT THE STRATEGIC PLAN Five-year strategic blueprint with
one-year annual updates Created through an inclusive and
transparent process led by Workforce Florida’s Strategy Council with the toolkit available online at www.WorkforceFlorida.com
Written to: o Leverage resources to highest
potentialo Ensure a more competitive
Floridao Spur demand-driven decision-
makingo Put Floridians in an ever-
improving position to participate in the job market
SIX STRATEGIC GOALS• World-Class Service to Florida’s
Target Industry Clusters
• World-Class Service to Florida’s Infrastructure Innovators
• Top National and State Leadership for the
Demand-Driven Solution
• Aligned, Responsive, Jointly Engaged Talent
Supply Chain Team
• Outstanding Business Communications and
Intelligence for Performance and Accountability
• Dedicated Commitment to Change Management and Transformation
(D) Cluster-oriented, Comprehensive Workforce Supply and Demand Analysis(D) Demand-Side Satisfaction Index(D) Link Green and Productivity Resources to Cluster Competitiveness(D) Link Green and Productivity Initiatives to Cluster CompetitivenessDemand-Side Sector Satisfaction AssessmentStrong Demand-Side ParticipationAppropriation /Use of Success Factors and World-Class Service in Primary EFI Marketing
(D) Infrastructure Innovator-oriented, Comprehensive Workforce Supply and Demand Analysis(D) Demand-Side Satisfaction Index(D) Link Green and Productivity Initiatives to Infrastructure Innovator Competitiveness(D) Primary General and Trade Media ScorecardDemand-Side Sector Satisfaction AssessmentStrong Demand-Side ParticipationAppropriation/ Use of Success Factors and World-Class Service in Primary EFI Marketing
Workforce Investment Act Reauthorization Expectations ReceivedLeaps in Flexibility in Resources to Support Target Industry Clusters, Growing Enterprises and Threatened EmployersExcellence in Leveraging and Providing Workforce Readiness to Low Income Individuals, displaced and underskilled adults, disconnected youth and recipients of Temporary Assistance for Needy Families (TANF) as well as Balanced Scorecard Resources
Direct Demand-Side Sector Satisfaction and Editorial Content into Critical Testimony, White Papers, Briefings and CorrespondenceDirect Success and Velocity Relative to State Aspirations into all Policy CommunicationsPromote Infrastructure Solutions to Provide Job-seeker Program Access in Rural and Distressed Urban Markets
Convene and Support Team Around Florida’s Scorecard with Shared Vision, and to Advance the Goals of the Workforce Florida Strategic PlanPromote five-year Protocol, Priorities and Team ExpansionMap Talent Supply Chain System
At Least Two Year One Team Actions in Policy and/or Program ImprovementPromote Workforce Florida Support of Replication and Diversification of Career Academies/ Certifications into TeamAlign with Target Industry Cluster and Infrastructure Goals and Metrics – Velocity ImprovedSTEM Leadership for Florida
Year Two Substitution of Talent Supply Chain Team Protocol and Priorities for the Achievements required for Launch in Year One
Promote use of the language of Business – Translate “Policy-speak”Best Informed Target Industry Cluster-specific Task Forces, Missioned to Address Current and Future NeedsEvergreen Situation Assessments by Industry Cluster, with Talent Inventory and Competitive/Demand RequirementsManage and Leverage Customer Satisfaction Data as Evergreen Tool Across all Workforce Florida Teams and Activities
Strategic Goals and achievements become the Workforce Florida Board Agenda and Key Focus for Councils and Committee TeamsStrategic Goals and Achievements used as Starting Point for Human Resources Assessments and Incentives, and Key Focus for OperationalizationStrategic Plan becomes the Primary Orienting Resource for Fiduciaries, Employees, Contractors, Vendors and Collaborative PartnersWorkforce Florida Board Intervenes in Lagging AchievementsCollaborative Partners Identified and EngagedWorkforce Florida Board Ensures Routine, Tangible Field and Project ExperienceTenacious and Informed Advocacy from Board, Talent Supply Chain Team and Collaborative Partners
World-Class Service to Florida’s Target
Industry Clusters
World-Class Service to Florida’s
Infrastructure
Innovators
Top National and State
Leadership for the
Demand-Driven
Solution
Aligned, Responsive,
Jointly Engaged
Talent Supply
Chain Team
Outstanding Business
Communications and Intelligence for Performance
and Accountability
Dedicated Commitment
to Change Management
and Transformatio
n… to support Economic Diversification and Job Creation and Retention
THE BIG PICTURE: A MASTER FRAMEWORK
THE DASHBOARD: HOW WE MEASURE OUR PROGRESS
• Provides quantitative, at-a-glance status indication of progress
• Work to refine and improve continues
• Collaborative work to align to other, broader measurements under way
WE’RE HEADED IN THE RIGHT DIRECTION
“Economic growth and industry excellence depend on customer satisfaction, foresight and seamless coordination among all of the people and groups that make up our Talent Supply Chain. This plan maps out, step by step, our commitment to turning Florida’s vision for a world-class workforce into a reality.”
-- J. David Armstrong, Jr.,
President, Broward College
“This strategic plan signifies something much greater than (Workforce Florida). It will probably be one to three years before the media, or the elected officials, or for that matter the rest of the business community actually sees what you’ve done in terms of aligning. … I just hope everyone doesn’t see this as the conclusion of a chapter, but rather as opening day is approaching, and now we get to do the real work.”
-- Mark Wilson President/CEO, Florida
Chamber of Commerce
STRATEGIC AND OPERATIONAL PLANS CITED BY U.S. DEPARTMENT OF LABOR AS NATIONAL BEST PRACTICE
WHAT MATTERED MOST IN 2003(as noted in Site Selection magazine’s 2003 annual
Executive Survey)1. State and local incentives2. Labor costs3. Availability of skilled labor (i.e. work force
skills)4. Highway accessibility5. Occupancy or construction costs6. Tax exemptions7. Corporate tax rate8. Energy availability and costs9. Proximity to major markets10.Availability of land...22. Training programs
WHAT MATTERS MOST NOW(as noted in Site Selection magazine’s 2010 annual
Executive Survey)
1. Work force skills2. State and local tax scheme3. Transportation infrastructure4. Flexibility of incentive programs5. Availability of incentives6. Utility infrastructure7. Land/building costs and supply8. State economic development strategy9. Permitting and regulatory structure10.Higher education resources
THE WORK AHEAD OF USMEETING TALENT NEEDS THROUGH ALIGNMENT,
COLLABORATION, PERFORMANCE AND ACCOUNTABILITY
Talent Supply
Alignment
Accountability
SystemPerformance
CollaborativePartnerships
BusinessClimate
“The role of Workforce Florida has never been more important than in today’s tough economy.”
SUCCEEDING IN A CHALLENGING ECONOMY
-- Former Lt. Governor Toni
Jennings, two-time Senate President and Chair of Workforce
Florida’s first Board of Directors
Workforce Florida Board’s Decisive
Statement of Intent Workforce Florida, Inc.'s five-year strategic plan, Creating the Strategy for Today's Needs and Tomorrow's Talent, is intended to ensure Board, staff,
partners and stakeholders are continuously oriented to what matters most for Florida's talent competitiveness. The strategic plan was formed and
launched during a period of severe recessionary conditions and structural economic change.
The Workforce Florida Board continues to confront the challenges of getting Floridians back to work while focusing on the most promising near and long-
term opportunities to diversify our state's economy. The Board intends to lead by example through collaboration with key agencies and organizations,
the activation and engagement of a Talent Supply Chain Team and sound change management. It is the Board's intent to achieve the plan's strategic goals and primary achievements in the five-year period 2010-2015; and it
calls for focused, milestone-oriented operating plans that commit resources to these objectives.
More and more, we intend to act on this assumption in all we do.
Workforce
EconomicDevelopment
Education
Business
TALENT SUPPLY CHAIN
We are succeeding, butthere is still much more
work to do
TALENT SUPPLY CHAIN
NEXT STEPS
What does all of this mean for
YOU?Q:
NEXT STEPS
Collaboration is a must. Universities and higher education are core links of the Talent Supply Chain.
A:
NEXT STEPS
Questions to ask yourself:
• What are the economic development targets in my state and region?
• How would I characterize alignment today?
• How can I forge collaborative partnerships?
• How do I measure my outcomes? Is there a better way?
