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A Communications Guide A Communications Guide for the for the Western Canada Business Western Canada Business Service Network Service Network 1 Consultations, Marketing and Communications 2015

A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

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Page 1: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

A Communications Guide A Communications Guide

for thefor the

Western Canada Business Western Canada Business Service Network Service Network

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Consultations, Marketing and Communications2015

Page 2: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

ObjectivesObjectives

• Understand the expectations for use of WD and Government of Canada identifiers.

• Learn the protocol for inviting the Minister to events or getting a Letter of Greeting from the Minister’s Office.

• Discussion on success story requests.• Know more about WD’s Twitter & LinkedIn accounts

and how WCBSN members can use them.• Focus on increased formal and informal interaction

with WD’s regional communications units.

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Page 3: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Visibility Visibility RequirementsRequirements

• What is the Federal Identity Program (FIP)?

• Where and when are WD and Government of

Canada identifiers required?

• 28 day lead time for approval

• www.wd-deo.gc.ca

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Page 4: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

WD Visibility RequirementsWD Visibility Requirements

• Federal Government Identifiers • Rules for identifying WD and the Government of

Canada  • Sample Acknowledgement Lines  • WD Visibility in Practice  • About operational materials  • Obligation to notify WD Communications office

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Page 5: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Visibility RequirementsVisibility Requirements

• Example with acknowledgment line: Supported by / Avec l’appui de :

• If space is limited, this option can be used in bilingual products*:

– This initiative is supported by the Government of Canada through Western Economic Diversification Canada.

– Supported by the Government of Canada through Western Economic Diversification Canada* French text is available in the French Presentation

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Page 6: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Approval to Use IdentifiersApproval to Use Identifiers• Prior approval must be received from WD’s

Communications Branch for any products using federal government identifiers.

• Materials that communicate or promote projects or initiatives undertaken by signatories to partnership agreements, grants and contribution recipients, or partners in the Western Canada Business Service Network (WCBSN) must acknowledge the support of Western Economic Diversification Canada.

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Page 7: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Approval RequirementsApproval Requirements

These materials may include: •Advertising (print, TV, radio, Web) •Feature articles •News releases •Public displays •Reports and publications (newsletters, promotional brochures) •Signage •Websites 

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Page 8: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Contribution Agreement Contribution Agreement Communications Protocol Communications Protocol

RequirementsRequirements• Milestone events require 28 days advance notice to

regional communications contact• Implement communications activities such as feature

stories, social media applications and/or events• Bilingual signage• Website visibility to include reference to contribution;

the Western Economic Diversification Canada and the Government of Canada wordmark in accordance with the visibility guidelines provided by WD

• Hyperlink to the WD website

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Page 9: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Success StoriesSuccess Stories

• Access West

• Minister’s speeches

• Quarterly call-out

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Page 10: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Success Stories -Success Stories -CF Annual Performance CF Annual Performance

ReportReport

Client Name * Service Provided (loan, bus.

services, comm.  planning &

implementation)

Description should include:Did it align with GOC/WD Priorities?What role did the CF play?Describe how this project/loan/service/initiative made a difference in the client’s organization and/or community?What were the final outcomes* from the activity?How has this positively affected your community?How has this service enhanced the economy in your community?(6-8 sentences)

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Page 11: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Success stories - Success stories - WD Strategic DirectionsWD Strategic Directions

• In 2013, WD adopted six strategic directions after broad-based engagement across Western Canada.

• They are included as departmental priorities in the 2014-15 Report on Plans and Priorities.

o Innovationo Trade and Investmento Federal Defense Procuremento Skills Developmento Aboriginal Economic Developmento Western Canada Business Service Network Revitalization

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Page 12: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

TwitterTwitter

WD uses Twitter to keep stakeholders informed about:

•Funding announcements, WD stakeholder successes & results, special events such as the Innovation Forum, Access West, and Call for Proposals. •And now, WCBSN successes.•Ideas needed: keep us in the loop!

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Page 13: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Examples of WD’s WCBSN Examples of WD’s WCBSN TweetsTweets

Award winners

Success Stories

Special Events

Page 14: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

WD’s LinkedIn AccountWD’s LinkedIn Account

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Page 15: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Collaborating and Sharing Collaborating and Sharing InformationInformation

• Formal collaboration• Keeping communications informed as issues develop• Informal information sharing• Share best practices

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Page 16: A Communications Guide for the Western Canada Business Service Network 1 Consultations, Marketing and Communications 2015

Regional Communications Regional Communications ContactsContacts

• Joanne Mysak, Manager Consultations, Marketing and Communications, [email protected]

or• Rhonda Shymko, Communications Advisor,

[email protected]

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