A centre of expertise in digital information management Web 2.0: Addressing Institutional Barriers: Introduction Brian Kelly UKOLN University

A centre of expertise in digital information management

www.ukoln.ac.uk

Web 2.0: Addressing Institutional Barriers:Introduction

Brian KellyUKOLNUniversity of [email protected]

UKOLN is supported by:

http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/kelly/http://www.ukoln.ac.uk/web-focus/events/workshops/webmaster-2006/sessions/kelly/

Acceptable Use PolicyRecording/broadcasting of this talk, taking photographs, discussing the content using email, instant messaging, Blogs, SMS, etc. is permitted providing distractions to others is minimised.

Acceptable Use PolicyRecording/broadcasting of this talk, taking photographs, discussing the content using email, instant messaging, Blogs, SMS, etc. is permitted providing distractions to others is minimised.

This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat)


www.ukoln.ac.uk

2

Contents

This workshop session will cover:

Web 2.0• What is it?• What benefits can it provide?• What are the difficulties and dangers?

Addressing the Challenges• Case studies• Understanding the cultural issues

A Model For Flexibility & Openness• A user-focussed model• Applications of the model


www.ukoln.ac.uk

3

Draft Timetable

16.15 Introductions

16.20 Web 2.0: What can it provide? (BK)

16.30 Web 2.0: Your thoughts on its potential

16.35 Web 2.0: Meeting needs and expectations (LP)

16.45 Barriers to Web 2.0 deployment (group exercise)

17.05 A deployment strategy (BK)

17.20 Modelling Web 2.0 in HE: Are we there yet? (LP)

17.35 Applying the model (all)

17.45 Workshop finishes

17.45+ Bar / football


www.ukoln.ac.uk

4

About The Facilitators

Brian Kelly:• UK Web Focus• Based at UKOLN• Interest in Web 2.0, its potential and

addressing deployment barriers

Lawrie Phipps:• Formerly worked for TechDis• Now at JISC


www.ukoln.ac.uk

5

About You

Please provide the following information:• Your name, institution and what you do• What you hope to gain from the session

We intend to make use of a Wiki (a Web 2.0 technology) to make a note of the key points from the discussions and from your contributions.



www.ukoln.ac.uk

6

Google as a Web 2.0 ExemplarGoogle – developed GMail, Google Maps, …

Use AJAX to provide richly interactive interfaces

Web

2.0

• Is your campus map rescalable (without loss of resolution)?

Or do you have a campus map in GIF format: poor quality when printed, not reusable, but at least you own it and you've got the University logo on it. (Northumbria is an exception )

Or do you have a campus map in GIF format: poor quality when printed, not reusable, but at least you own it and you've got the University logo on it. (Northumbria is an exception )

• You will still have work to do, though. For example is your building on the map?


www.ukoln.ac.uk

7

RSS

E-mail has its role but:• Why send messages which time-out when many users will

read them too late?• Why not use delivery channels which are spam-free?• Why not use delivery channels which are more suited to

receiving information (as opposed to discussions)?• Why not allow users to select their preferred channels?

RSS:• Syndication of content• A light-weight standard

used in the JISC IE• View on Web, using one of

many dedicated RSS viewers, Opera or Pluck IE plugin

Shouldn't RSS viewers be standard on desktops?Shouldn't we be creating RSS feed for news alerts – and not just adding to email overload?

Shouldn't RSS viewers be standard on desktops?Shouldn't we be creating RSS feed for news alerts – and not just adding to email overload?

Google for "rss is opt-in authenticated email"

See RSS briefing paper

See RSS briefing paper


www.ukoln.ac.uk

8

Netvibes.com

Example of a personalised Web environment – just add your favourite RSS feeds

Can be:• Conventional

news feeds• RSS from email

(e.g GMail)• Dynamic RSS

from searches • …

Note that Netvibes has an AJAX interface, so that the windows can be dragged around browser area, closed, etc.

http://www.netvibes.com/http://www.netvibes.com/


www.ukoln.ac.uk

9

Mobile Devices

Potential of mobile devices in learning, research, etc.

Lectures on iPods; student-created Podcasts; ..


www.ukoln.ac.uk

10

Are your University Podcasts available through iTunes?Aren't you missing out on a major distribution channel? (Note Student's Union radio shows are leading the way)

Are your University Podcasts available through iTunes?Aren't you missing out on a major distribution channel? (Note Student's Union radio shows are leading the way)

http://www.everyobject.net/static.php?page=interactivehttp://www.everyobject.net/static.php?page=interactive


www.ukoln.ac.uk

11

Blogs

University of Warwick seem to be leaders in the UK with their Student Blogging service:

• Listen to Auricle Blog & Podcast with John Dale

• Note that "students will say and do the wrong thing" issue has been addressed!

http://blogs.warwick.ac.uk/johndale/entry/student_mobile_ownership/

http://blogs.warwick.ac.uk/johndale/entry/student_mobile_ownership/

Want to engage with your users? Why not set up an IT Services Blog? Here John Dale has received 20 comments on a posting about student mobile ownership (a typical high response rate)Or read Owen Stephen’s Blog about recent UCISA conf.

Want to engage with your users? Why not set up an IT Services Blog? Here John Dale has received 20 comments on a posting about student mobile ownership (a typical high response rate)Or read Owen Stephen’s Blog about recent UCISA conf.


www.ukoln.ac.uk

12

WikisWikis provide collaborative, easy-to-use Web-based authoring. Sounds ideal for HE:

• Students, researchers and support staff: collaborative work focus on content,

not on authoring tools

..

Web

2.0

http://en.wikipedia.org/w/index.php?title=University_of_Warwick

Issue: (for Web/marketing people)• Shouldn't you be proactive in ensuring content is accurate, …• Should you seek to lead in order to define structure?

Issue: (for Web/marketing people)• Shouldn't you be proactive in ensuring content is accurate, …• Should you seek to lead in order to define structure?


www.ukoln.ac.uk

13

Social Bookmarking / Folksonomies

Social bookmark services introduced "folksonomies":

• User-defined tags

• Used for bookmarking, shared photos, etc.

Comments:

• Librarians point out flaws in approach

• But can miss the potential benefits

Web

2.0

http://www.ukoln.ac.uk/web-focus/events/workshops/ucisa-wlf-2004-11/

http://www.ukoln.ac.uk/web-focus/events/workshops/ucisa-wlf-2004-11/

Looks a good event – I'll bookmark it (with 'UCISA' tag).

Looks a good event – I'll bookmark it (with 'UCISA' tag).What else have I bookmarked with the 'UCISA' tag? I notice others have bookmarked the same page.

What else have I bookmarked with the 'UCISA' tag? I notice others have bookmarked the same page.

Who are these other people?Who are these other people?What are their interest?What are their interest?As well as resource discovery, social bookmarking can help:

• Identify impact• Find related resources (cf

Amazon)

As well as resource discovery, social bookmarking can help:

• Identify impact• Find related resources (cf

Amazon)


www.ukoln.ac.uk

14

Instant Messaging (IM) IM – popular, widely used, with benefits for collaboration, but banned in some placesMeebo:

• Web-based IM client• An AJAX application

Gabbly.com:• No ID needed• Set up anywhere

http://www.meebo.com/http://www.meebo.com/

Should IT Services ban applications when there are trivial ways around such bans? What is the reason for such bans: ideology; resource management; support; security; …?

Should IT Services ban applications when there are trivial ways around such bans? What is the reason for such bans: ideology; resource management; support; security; …?

Web

2.0


www.ukoln.ac.uk

15

Web

2.0 Skype / VoIP

VoIP is coming, so now’s the time to gain experiences. What are the implications of ‘free’ always-on telephony (i.e. it's not just about software) - you could be broadcasting this talk now!

VoIP is coming, so now’s the time to gain experiences. What are the implications of ‘free’ always-on telephony (i.e. it's not just about software) - you could be broadcasting this talk now!

Skype is a good example of Internet telephony:

Integrated voice, IM, Web (and now video)

Can be high quality Free / cheap calls Conference calls Accessibility benefits Proprietary Network and

management issues


www.ukoln.ac.uk

16

Web 2.0: Other Useful Applications

Please give your suggestions for:• Other examples of Web 2.0 applications• Other areas of use within the HE sector



Exe

rcis

e

Documents

A centre of expertise in digital information management Web 2.0: Addressing Institutional Barriers: Introduction Brian Kelly UKOLN University