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A brief history of the Insurance sector
The business of life insurance in India in its existing form started in India in the year 1818 with
the establishment of the Oriental Life Insurance Company in Calcutta.
Some of the important milestones in the life insurance business in India are:
y 1912: The Indian Life Assurance Companies Act enacted as the first statute to
regulate the life insurance business.
y 1928: The Indian Insurance Companies Act enacted to enable the government to
collect statistical information about both life and non-life insurance businesses.
y 1938: Earlier legislation consolidated and amended to by the Insurance Act with
the objective of protecting the interests of the insuring public.
y 1956: 245 Indian and foreign insurers and provident societies taken over by the
central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act,
1956, with a capital contribution of Rs. 5 crore from the Government of India.
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Insurance sector reforms:
In 1993, Malhotra Committee headed by former Finance Secretary and RBI Governor R.N.Malhotra was formed to evaluate the Indian insurance industry and recommend its future
direction.
The Malhotra committee was set up with the objective of complementing the reforms initiated in
the financial sector. The reforms were aimed at "creating a more efficient and competitive
financial system suitable for the requirements of the economy keeping in mind the structural
changes currently underway and recognizing that insurance is an important part of the overall
financial system where it was necessary to address the need for similar reforms«"
In 1994, the committee submitted the report.
MAJOR POLICY CHANGES
Insurance sector has been opened up for competition from Indian private insurance companies
with the enactment of Insurance Regulatory and Development Authority Act, 1999 (IRDA Act).
As per the provisions of IRDA Act, 1999, Insurance Regulatory and Development Authority
(IRDA) was established on 19th April 2000 to protect the interests of holder of insurance policy
and to regulate, promote and ensure orderly growth of the insurance industry. IRDA Act 1999
paved the way for the entry of private players into the insurance market which was hitherto the
exclusive privilege of public sector insurance companies/ corporations. Under the new
dispensation Indian insurance companies in private sector were permitted to operate in India with
the following conditions:
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y Company is formed and registered under the Companies Act, 1956;
y The aggregate holdings of equity shares by a foreign company, either by itself or
through its subsidiary companies or its nominees, do not exceed 26%, paid up equity
capital of such Indian insurance company;
y The company's sole purpose is to carry on life insurance business or general
insurance business or reinsurance business.
y The minimum paid up equity capital for life or general insurance business is
Rs.100 crores.
y The minimum paid up equity capital for carrying on reinsurance business has
been prescribed as Rs.200 crores.
The Authority has notified 27 Regulations on various issues which include Registration of
Insurers, Regulation on insurance agents, Solvency Margin, Re-insurance, Obligation of Insurers
to Rural and Social sector, Investment and Accounting Procedure, Protection of policy holders'
interest etc. Applications were invited by the Authority with effect from 15th August, 2000 for
issue of the Certificate of Registration to both life and non-life insurers. The Authority has its
Head Quarter at Hyderabad.
Insurance companies:
IRDA has so far granted registration to 12 private life insurance companies and 9 general
insurance companies. If the existing public sector insurance companies are included, there are
currently 13 insurance companies in the life side and 13 companies operating in general
insurance business. General Insurance Corporation has been approved as the "Indian reinsurer"
for underwriting only reinsurance business. Particulars of the life insurance companies and
general insurance companies including their web address is given below:
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LIFE INSURERS Websites
Public Sector
Life Insurance Corporation of India www.licindia.com
Private Sector
Allianz Bajaj Life Insurance Company Limited www.allianzbajaj.co.in
Birla Sun-Life Insurance Company Limited www.birlasunlife.com
HDFC Standard Life Insurance Co. Limited www.hdfcinsurance.com
ICICI Prudential Life Insurance Co. Limited www.iciciprulife.com
ING Vysya Life Insurance Company Limited www.ingvysayalife.com
Max New York Life Insurance Co. Limited www.maxnewyorklife.com
MetLife Insurance Company Limited www.metlife.com
Om Kotak Mahindra Life Insurance Co. Ltd. www.omkotakmahnidra.com
SBI Life Insurance Company Limited www.sbilife.co.in
TATA AIG Life Insurance Company Limited www.tata-aig.com
AMP Sanmar Assurance Company Limited www.ampsanmar.com
Dabur CGU Life Insurance Co. Pvt. Limited www.avivaindia.com
GENERAL INSURERS
Public Sector
National Insurance Company Limited www.nationalinsuranceindia.com
New India Assurance Company Limited www.niacl.com
Oriental Insurance Company Limited www.orientalinsurance.nic.in
United India Insurance Company Limited www.uiic.co.in
Private Sector
Bajaj Allianz General Insurance Co. Limited www.bajajallianz.co.in
ICICI Lombard General Insurance Co. Ltd. www.icicilombard.com
IFFCO-Tokio General Insurance Co. Ltd. www.itgi.co.in
Reliance General Insurance Co. Limited www.ril.com
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Royal Sundaram Alliance Insurance Co. Ltd. www.royalsun.com
TATA AIG General Insurance Co. Limited www.tata-aig.com
Cholamandalam General Insurance Co. Ltd. www.cholainsurance.com
Export Credit Guarantee Corporation www.ecgcindia.com
HDFC Chubb General Insurance Co. Ltd.
REINSURER
General Insurance Corporation of India www.gicindia.com
Protection of the interest of policy holders:
IRDA has the responsibility of protecting the interest of insurance policyholders. Towards
achieving this objective, the Authority has taken the following steps:
y IRDA has notified Protection of Policyholders Interest Regulations 2001 to
provide for: policy proposal documents in easily understandable language; claims
procedure in both life and non-life; setting up of grievance redressal machinery; speedy
settlement of claims; and policyholders' servicing. The Regulation also provides for
payment of interest by insurers for the delay in settlement of claim.
y The insurers are required to maintain solvency margins so that they are in a
position to meet their obligations towards policyholders with regard to payment of
claims.
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y It is obligatory on the part of the insurance companies to disclose clearly the
benefits, terms and conditions under the policy. The advertisements issued by the insurers
should not mislead the insuring public.
y All insurers are required to set up proper grievance redress machinery in their
head office and at their other offices.
y The Authority takes up with the insurers any complaint received from the
policyholders in connection with services provided by them under the insurance contract.
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MMaar r k k eett PPootteennttiiaall FFoor r PPr r iivvaattee LLiif f ee IInnssuur r aannccee CCoommppaanniieess IInn IInnddiiaa
It has been found out that:
* 85 percent of the Indians prefer LIC than any other insurance companies.
* 'Prevention of Loss', 'Assured Returns' and 'Long term Investment' are the important factors
influencing Indians in opting for Life Insurance
* Only few of the Indians are aware of private life insurance companies.
* Most of the Indians are of the opinion that private insurance companies would be able to
perform well in the long run.
* Most of the Indians are interested in 'Money back' policies than others
* Most of them are interested in insuring for an amount of Rs. 1- 2 lakhs
* There is significant relationship existing between monthly household income and amount
insured
* Based on the monthly household income, Indians prefer to their investment needs like bank
deposit, post office schemes, real estate, insurance, gold, chit funds, shares etc.
Agents are mostly responsible for selling insurance products in India
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Collaboration of Indian Companies with Foreign Companies
S.No Indian Companies Foreign partnership
1. Kotak Mahindra Chubb
2. Tata Group AIG
3. Sundram Finance Winterthur
4. Sanmar Group GIO of Australia
5. Spic Metlife
6. ILFS Cigna
7. Alpic Finance Allianz
8. 20th Century Canada Life
9. Vysya Bank ING
10. Cholmandalam Axa
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11. SBI Alliance Capital
12. HDFC Standard Life
13. ICICI prudential plc
14. Hindustan Times Commercial union
15. IDBI Principal
16. Max India New York Life
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BANKS SUPPORTING THE CONCERNED INSURANCE FIRMS
LIFE INSURANCE CORPORATION
CENTRAL BANK OF INDIA
CENTURIAN BANK
VIJAYA BANK
CORPORATION BANK
JANTA URBAN CO-OPERATIVE BANK
YEOTMAL MAHILA SAHKARI BANK
ICICI PRUDENTIAL LIFE INSURANCE
ICICI BANK
BANK OF INDIA
HDFC STANDARD LIFE INSURANCE
UNION BANK OF INDIAING VYSYA LIFE INSURANCE
URBAN CORPORATIVE BANK {MUMBAI}
ING VYSYA BANK
PLANNING: BHARAT OVERSEAS BANK
FOCUS: MAHARASTRA, GUJRAT, WESTORN PART OF INDIA
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AVIVA LIFE INSURANCE
ABN AMRO BANK
AMERICAN EXPRESS
CANARA BANK
LAXMI VILAS BANK
BAJAJ ALLIANZ LIFE INSURANCE
STANDARD CHARTED BANK
SYNDICATE BANK
BIR LA SUNLIFE INSURANCE
CITI BABK, DEUTSCHE BANK
IDBI BANK
DCB
BANK OF RAJASTHAN
BANK OF MUSKAT
TATA AIG LIFE INSURANCE
STATE BANK OF INDIA
ALLAHBAD BANK
LORD KRISHNA BANK
FEDRAL BANK
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INSURANCE:-
The term insurance has been defined in both financial and legal sense:
In Financial Sense:
The term insurance may be defined in the financial sense as: A social device providing financial
compensation for the consequences of adversity, the payment being made from the accumulated
contributions of all parties participating the arrangement. The essence of insurance thus, is
collective bearing of risks as it involves pooling of risk.
In Legal Sense
A contract of insurance may be defined as: A contract under which the insurer (insurance
company) in consideration of a sum money paid (premium) by the insured (the person whose
risk is insured) agrees to:
1. make good the loss suffered by the insured against a specific risk ( for which the
insurance is effected), or
2. to pay a prefixed amount to the insured or his/her beneficiaries on the happening
of a specified event.
Thus, insurance is a contract between the insurer and the insured requiring all the
essentials of a valid contract according to the law of contracts. The instrument containing
the contract of insurance is called a policy.
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Benefits of insurance :-
o Shifting of risk.
o Providing pecuniary security.
o Assuring expected profit.
o Safeguarding interest of consumers.
o Improving credit standing.
o Providing investment opportunity.
o Encouraging savings.
o Capital formation.
o Generating employment opportunities.
o Promoting social welfare.
o Helps controlling inflation.
CLASSIFICATION OF INSURANCE:-
Everybody faces risks of various kinds. Different risks cause different types of losses. Risksmay be insurable or non-insurable. Insurance companies offer various kinds of insurance
policies to cover various kinds of risks and providing security against various losses.
Depending on the subject-matter, insurance may be classified into two broad categories:
Life insurance: life insurance is a contract whereby the insurer in consideration of a
premium paid either as lump sum or as periodical installments, undertakes to pay, either on
the death of the insured or on the expiry of specified number of years. Whichever is earlier,
an annuity or a specified amount. For example, whole life plans, endowment assurance plans,
pension plane, unit linked plan.
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Non-life insurance: Non life insurance is a contract whereby the insurer is consideration of a
premium paid by the insured agrees to indemnify him for the financial loss suffered by him
due to an adverse event which is covered by the terms of the policy.
Non-life insurance may be classified further into general insurance and miscellaneous
insurance. Again, depending on the subject-matter, there are the four kind of general
insurance:
1. Marine insurance. Marine insurance is a contract of insurance under which the
insurer undertakes to indemnify the insured, in the manner and to the extent thereby
agreed, against marine losses incidental to marine adventure. For example, loss or
damages to the ship, cargo, freight, vessels or any other subject of a marine
adventure. Accordingly, there are various types of marine policies like voyage
policies, valued policies, hull insurance, time policies, cargo insurance, freight
insurance etc.
2. Fire insurance. Fire insurance is a contract under which the insurer agrees to
indemnify the insured, in return for payment of a premium in lump sum or by
installments, losses suffered by him due to destruction of or damage to the insured
property, caused by fire during an agreed period of time.
3. Personal accident insurance. personal accident insurance is a contract under
which the insurer undertakes to pay a specified amount of money on the death or
disability of the insured on account of an accident.
4. Motor vehicle insurance. Under this type of insurance a personal or commercial
vehicle is insured against loss or damage to the vehicle due to accident or theft,
personal injury or death of the owner or passenger due to accident or damages
payable to third parties by the owner of the vehicle for accidents.
Non-life insurance, in addition to general insurance includes other miscellaneous
insurance. Some of the types of miscellaneous insurance are discussed here:
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1. Fidelity guarantee insurance. This is the type of contract of insurance
and also a contact of guarantee to which general principles of insurance apply.
Fidelity guarantee does not mean the guarantee of the employee¶s honesty. But it
guarantees the employer for any damages or loss resulting from the employee¶s
dishonesty or disloyalty.
2. Crop insurance. A contact of crop insurance is a contract to provide a
measure of financial support to farmers in the event of a crop failure due to
drought or floods.
3. Burglary insurance. A burglary policy provides protection against loss or
damage caused by theft, larceny, burglary, housebreaking and acts of such nature.
4. Cattle insurance. Cattle insurance is a contract of insurance whereby a
sum of money is secured to the insured in the event of death of animals like bulls,
buffaloes, cows and heifers.
5. Cash in transit insurance. This type of insurance compensates the
insured against loss of money or cash stolen from his business premises or while
it is being carried from or to the bank.
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Life Insurance Non-life Insurance
General Insurance
y Marine insurancey Fire Insurance
y Personal accident insurance
y Motor vehicle Insurance
Miscellaneous Insurance
y Fidelity guarantee insurancey Crop insurance
y Burglary insurance
y Cattle insurance
y Cash in transit insurance
Types of Insurance
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TYPES OF LIFE INSURACE PLANS:-
Life insurance is a contract providing for payment of a sum of money to the person assured or to
his nominee, on the happening of certain events. Various insurance companies offer a large
number of life insurance policies. This is because of the fact that everyone of us has different
aspiration in life.
The leading life insurance plans/policies offered by Life Insurance Corporation of India can
be classified into the following categories:
y Whole Life Plans
y Endowment Assurance Plans
y Term Assurance Plans
y Children Plans
y Plans for Handicapped Dependents
y Plans for High Worth Individuals
y Money Back Plans
y Other Special Plans
y Group-insurance Schemes
y Social Security Schemes
y Pension Plans
y Unit Plans
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1. Whole Life Plans:
The plans is mainly devised to create an estate for the heirs of the policyholder as the plan
basically provides for payment of sum assured plus bonuses on the death of the policyholder.
It providing for payment of sum assured plus bonuses in the form of maturity claim on
completion of 80 years age or on expiry of term of 40 years from the date commencement of
the policy whichever is later. The premiums under the policy are payable up to age 80 years
of the policyholder or for a term of 35 years whichever is later. If the payment of sum
assured will be automatically secured provided the reduced sum assured exclusive of any
attached bonus is not less than Rs. 250.
The main plans under this are as follow.
I.The whole life policy-limited payment.
II. The whole life policy-single premium
III.Jeevan Rekha (closed for sale)
IV. Jeevan Anand: An unique with-profit plan which combines the features of endowment
and whole life plans.
V. Jeevan Tarang: A with-profits whole life money-back plan which provides for annual
survival benift ata a rate of 51/2% of the sum assured after the chosen accumulation
period.
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2. Endowment Assurance Plans:
The endowment assurance policy includes Moderate premiums, high bonus, high liquidity and
being savings oriented are some of the important features of the policy. This policy not onlymakes provision for the family of the life assured in event of his early death but also assures a
lump sum at a desired age. The lump sum can be reinvested to provide and annuity during the
remainder of his life or in any other way considered suitable at that time. Premiums are usually
payable for the selected term of years or until death if it occurs during the term period. In case of
the policyholder becomes totally and permanently disabled due to an accident before reaching
the age of 70 and the policy is in full force, he will not be required to pay further premiums, and
the policy will continue to be in force. The policies under this are:
I.The endowment assurance policy- limited payment
II.Jeevan mitra (double and triple cover endowment plans)
III.Jeevan Anand
IV.New janaraksha Plans
V.Jeevan Saathi ( a joint life Plan)
3. Term Assurance Plans:
The payment of the sum assured is dependent on the life assured dying within a stated period of
time (the term of the policy).
If at the end of the term of the policy the life assured is still alive, the contract ceased and no
payment is made. In its most straightforward form the sum assured does not vary during the term
of the policy. This is known as level term assurance, but sophistications can be introduced.
A renewable term assurance gives the option at the end of the term to effect a further term
assurance to be offered at normal premium rates with no evidence of health requirements.Normally such an option would stipulate the same sum assured for the further term, and it may
restrict the length of the further term to a maximum age of 55 or 60.
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I. Two-year temporary assurance policy
II. Anmol Jeevan-1
III. Amulya Jeevan
IV.Decreasing term assurance to cover home loan payment-mortgage redemption
4. Children Plans:
I. Jeevan Anurag.
II. Komal Jeevan
III. CDA endowment (vesting at 18 and at 21)
IV. Marriage endowment or educational annuity plan
V. Jeevan Kishore
VI. Jevan Chhaya
5. Plans for Handicapped Dependents:
I.Jeevan Aadhar
II.Jeevan Vishwas
6. Plans for high worth individuals:
I.Jeevan Shree-1
II.Jeevan Pramukh
7. Money Back Plans:
I.The money back policy-20 years
II.The money back policy- 25 years
III.Jeevan Surabhi-15 years; 20 years; 25 years
IV.Jeevan Rekha ( closed for sale)
V.Bima Bachat
VI.Special money back plan for women: jeevan Bharati
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8. Other Special Plans:
I.Bima Gold (closed for sale) II.New Bima Gold
III.Bima Nivesh 2005
IV.Jeevan Saral
V.Jeevan Madhur
9. Group-Insurance Schemes:
I. Group Term Insurance Schemes
II. Group insurance scheme in lieu of EDLI
III. Group gratuity scheme
IV. Group superannuation scheme
V. Voluntary retirement scheme
VI. Group leave encashment scheme
VII. Social security schemes
VIII. LALGI scheme
IX.Rural group life insurance schemes ( RGLIS)
X.Group insurance scheme for students
10. Social Security Schemes:
I. Janashree Bima Yojana
II. Krishi Shramik Samajik Suraksha Yojana
III. Shiksha Sahayog Yojana
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11. Pension Plans:
I. Jeevan Nidhi- A with-profit deferred pension plan which provides death cover
during the deferment period.
II. Jeevan Akshay-V
III. New Jeevan Dhara-1- deferred annuity plan. The annuitant has five options of
annuity payment to choose from.
IV. New Jeevan Suraksha-1- deferred annuity plan. The annuitant has five options
of annuity payment to choose from.
12. Unit Plans:
I. Market Plus
II. Money Plus
.
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UNDERWRITING PRACTICES BY INSURANCE COMPANIES
Underwriting
Underwriting is the function of evaluating the subject of insurance, which may be a
person, property, profession, business or other entity, and determining, on the basis of
company¶s predetermined standards, whether to insure it or not.
Underwriting thus, is the insurance function that is responsible for assessing and
classifying the degree of risk a proposed insured or group represents and making a
decision concerning coverage of the risk.
The success of insurance business depends on the precision with which the company¶s
underwriter take decisions to accept or reject applications and to determine the terms on
which the risk is to be offered. Underwriter is the person who reviews and selects risks
to be insured by the insurance company.
Purposes and Principles of Underwriting
The underlying underwriting policy of the insurance company is the basis of the
underwriting decisions involving selection of risks. The rate of premium charged
should be based on a careful evaluation of the basic risks in each case and must be
affordable by the consumer.
The purpose of underwriting function are:
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1. Underwriting must ensure reasonably accurate estimation of the risk in
any insurance proposal. It should be based on cautious investigation of the factors
which cause that risk, so they the premium charged is adequate from the point of
view of view of the insurance company and at the same time, affordable to the
consumer.
2. Another purpose of underwriting is to investigate and determine the
factors responsible for any gap between the consumer¶s expectations and
company¶s analysis affecting the demand for the insurance company¶s product.
3. Though underwriters are not directly responsible for the pricing of
insurance products, but they make a significant contribution in the determination
of insurance prices by appraising the degree of the risk, taking decisions whether
to accept or reject the risk and then computing the price at which the risk would
be acceptable.
The task of the underwrite is to manage this pool as effectively and profitably as he can.
Thinking the role of underwriter in this way, we could say they he has to:
y Asses the risk which people bring to the pool
y Decide whether or not to accept the risk, or how much to accept.
y Determine the terms, conditions and scope of cover to be offered
y Calculate a suitable premium.
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Types of Underwriters
Most underwriters perform their responsibilities as experts, specializing in one or few types of
insurance, that is, property or personal or professional, and so on. Thus the different types of
underwriters are:
1. Property and casualty underwriters
Property and casualty underwriters normally specialized in a particular type of property or
casualty coverage rather than the complete domain concerned with property and casualty. Within
this domain there may be fire underwriters, homeowners underwriters, automobile insurance
underwriters, marine underwriters, commercial property underwriters, personal property
underwriters, commercial general liability underwriters, professional liability underwriters, etc.
2. Personal Line and Commercial Lines
Property and casualty underwriters may further be classified depending on whether they
underwrite personal lines or commercial lines. Different risks affect individuals and businesses
differently. Accordingly, the insurance needs of an individual are very different form the needs
of a business. Of course, both need protection in the form of property and liability insurance.
Moreover, there are several types of businesses, each involving different types of risk associated
with the business. Hence, there may be many specialized underwriting functions even within the
domain of commercial lines and accordingly a commercial property and casualty underwriter
may even specialized in underwriting specific types of businesses.
3. Life and Health Underwriters
Life and health insurance is yet another domain in which the underwriters may specialize. A lifer
and health insurance underwriter is acquainted with the effect of medical history, personal habits,lifestyle and other health related issues on insurability. The health or life underwriter is capable
of analyzing and comprehends medical reports and information collected from the Medical
Information Bureau. Health insurance being closely regulated, health insurance underwriters are
also well conversant in regulations governing health coverage.
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4. Liability Underwriters
Liability insurance underwriters must understand the liability risks affecting commercial
businesses, professionals or individuals. They should be capable of evaluating past losses,
judgments and settlements in terms of the probability of re-emergence in order to ascertain
relative future risk.
5. Group Underwriters
Many types of insurance, including health insurance, are underwritten on group basis.
Underwriting of group insurance is different form underwriting of individual policies. In such
cases, a common rate, established after due analysis of the characteristics of the whole group, as
well as individuals within the group, is applied to the entire group to be insured. The rate is
normally reviewed and revised on an annual basis.
Role of Agents In Underwriting
The agent plays a significant role in the selection of risks. The agent establishes the bond
between the insurer and the insured. He is an agent of the insurer and hence, he has to first and
foremost look to the interests of the insurer. On the other hand, he is the guide of the insured whohas no or very little knowledge of the insurance. Form the insurer¶s viewpoint, the agent¶s
contribution in appraising the risk is so crucial that he is also called the first line or primary
underwriter. The complete knowledge of the insured that is the prerequisite to deciding the
degree of the risk is made available to the insurer through the field force, in particular the agent.
The agent manages to get all the information about the insured as required by the underwriter
either through his personal knowledge or through careful enquiries and investigations.
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The Underwriting Process
The underwriting process generally involves the following steps:
y Receiving Applications
y Reviewing Applications
y Assessing the Risk and Taking Underwriting Decision
y Policy Writing
y Issue of Acceptance Letter and First Premium Receipt
1. Receiving Applications:
The first step in the underwriting process is the appraisal of information by the life insurance
company¶s underwriter. Most of the information required for the purpose is obtainable from
the insurance application, collected usually by the agents working for insurance application,
collected usually by the agents working for the life insurance company. The information is
categorized into
A. The general information which includes particulars such as name, age, address,
date of birth, sex income, marital status and occupation of the insured along with detailsabout the insurance coverage such as type of policy, amount of insurance, name and
relationship with the beneficiary.
B. Personal information, which includes information about family and personal
history of the proposed insured.
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C. The medical information, i.e., extensive information regarding present health of
the insured as well as medical history of his/her family. Medical examination of the
assured may also be sought by the insurance company in certain cases depending upon
the age of the insured and the coverage amount of the policy.
D. The agent¶s report contains information about the proposer, his income and
financial status, where the insured is and individual; financial of the business where the
insured is a business organization and both personal and financial statement in case of
insured being a professional.
E. A moral hazard report completed by a responsible officer of the insurer. The
insurance companies generally have specified levels of officials whose report are
acceptable to appraise moral hazard.
2. Reviewing Application
The application in order to be acceptable must be duly executed and must also meet the
insurance company¶s underwriting principle. At this point the company¶s underwriter would also
determine whether any supplementary documentation is required and then take steps to procure
the required additional information through appropriate source. Where the information is not
received within the specified time, the application may even be rejected. The most important
aspect related to reviewing of the application involves determining whether the risk display
suitable insurable interest, essential for a valid contract of insurance or not. It is equally essential
to ensure the insurability of the risk applied.
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Assessing the Risk and Taking Underwriting Decision
After collecting the relevant information the underwriters appraise and categorize the risks, so
that the premium for the policy is decided on the basis of primary and secondary factors in
conjunction with the rate of premium set for a particular risk profile by the actuaries working for
the company. The primary and secondary factors applied in an underwriting process depend to a
great extent on the type of insurance being underwritten. For instance, in the case of life, health
and disability insurance, the key factors would be age, sex health, health history, nature of
occupation, financial condition, personal habits and size of the policy, in the case of property
insurance type of the property, its value and other property features would be important factors in
the underwriting decision. Similarly, in case of business operations related underwriting, type of
business, its size, financial condition, etc. help the underwriter in taking underwriting decision.
On the basis of the above factors the underwriter may take any of the following decisions:
I.Reject an application for insurance when it represents a risk that is unacceptable to the
insurance company. A risk is unacceptable when it does not conform to the company¶s
underwriting standards.
II.Issue a policy on substandard basis when it involves a high risk as per the company¶s
underwriting standards but is still not deemed to be completely outside its underwriting
norms for that type of policy. In such a case the company may issue the policy with
certain prohibitions, that is, excluding certain provisions from the policy.
III.Issue a policy on a standard basis when it involves a risk that is within the normal,
acceptable boundaries of the company¶s underwriting standards for that type of policy.
IV.Issue a policy on a preferred basis when it involves the lowest category of risk as per the
company¶s underwriting standards. The insurance company offers lowest possible rate of premium, within the limitation of the relevant insurance regulations, for covering such a
risk.
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Assessing of Risk
Hazard and Peril:-
The first task of the underwriter is to assess the risk which each person brings to the common
pool. One of the terms we examined was hazard. We differentiated hazard from peril by saying
that peril was the event giving rise to the loss itself, such as collision, fire or theft. Hazard was
the factor that might alter the frequency or severity of the peril.
we could say that the underwriter has the task of assessing the hazard which is associated with
the various perils brought to the common pool.
There are two aspect of hazard, physical and moral, with the underwriter is concerned.
Physical hazard:
Physical hazard is hazard attaching to the physical characteristics of the subject matter of
insurance. For example
Property loss or damage
The construction of a building would be an aspect of physical hazard, as would the provision of
fire-fighting apparatus; buildings of wooden construction would represent a much higher level of
physical hazard than once built of brick.
Liability
The presence of dangerous chemicals in workplace would be a high physical hazard, as would
the absence of suitable guard on machinery, or excessive noise or dust.
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M otor
People who aggregate a very high mileage, such as salesmen, represent a higher physical hazardthan someone who does a very low mileage. The place where the car is garaged or normally used
also has some impact on the physical hazard.
Life assurance
People with certain, potentially dangerous occupations may present a high physical hazard, as
would a person who has a recurring illness.
All of these examples attach to the physical nature of the subject matter of insurance. Even in
those examples that mentioned people, the emphasis was on the hazard attaching to the subject
matter of insurance. We were not commenting on the personal attitude of the insured,
This is where moral hazard comes in.
Moral Hazard
This is the hazard that attaches to the attitude insured or proposer, rather than what is being
insured.
In insurance underwriting the prime source of moral hazard is the insured and the underwriter
almost attempt to identify this aspect of hazard when risks are being assessed.
Example of moral hazard
One of the most common examples of moral hazard is lack of care on the part of the insured.
There are people who believe that because the risk is insured, they can forget any form of
vigilance concerning the particular perils insured.
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Selection of risk
The function of the selection process is to determine whether the degree of risk presented by an
applicant for insurance is commensurate with the premium established for persons in his
category or some additional premium should be charged or the applicant should be rejected the
insurance.