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a better place to live
My life, my way, with your support
JOHN POWELLCHIEF COMMUNITY CARE OFFICER
11TH October 2007London Dignity in Care Champions Network
a better place to live
BACKGROUND TO OAKFIELD LODGE Council purpose built Sheltered Scheme in the
70’s During the late 90’s it began to show signs of
wear and tear with significant voids In 2003 Community Care reshaped the service
using money from a Local Public Service Agreement
This investment was followed up by the Housing Service using quality of life money to further enhance the environment
Tenants committee established to assist start up Extra Care Service
My life, my way, with your support
a better place to live
BACKGROUND TO OAKFIELD LODGE Key Leadership from Principal Officer and her
Managers Staff enthusiasm that could see the potential
of the proposed way of working that created a “can do, will do” approach Personal skills – dance, art, gardening etc. Decorating Activities
My life, my way, with your support
a better place to live
The Dignity Challenge – theme 4 Enable people to maintain the maximum possible level of
independence choice and control Flats and bed sits well decorated and attractive to
ensure good occupancy (Tenant choice before moving in)
Emphasise housing with care – own flat, own front door, own key and choice to get involved or not with the community
High quality activities, good food, stimulating environment, good company and lots and lots of parties!
Option for care support via resident team, independent provider, direct payments or private arrangement
Committee that decides how the building and services are improved and maintained
My life, my way, with your support
a better place to live
The Dignity Challenge – theme 4 Enable people to maintain the maximum possible level
of independence choice and control Mixed age profile and needs Community spirit has accepted and enhanced
individual opportunity – Dementia and Learning Disability
Encouragement to be involved but with respect for those who don’t want to
Key success through ‘Champion’ tenants and staff but without being nominated or asked
Flexibility in staff roles – no jobsworth here!
My life, my way, with your support
a better place to live
Georges story
My life, my way, with your support
a better place to live
My life, my way, with your support
a better place to live
What makes the difference for George? Confidence in staff to advocate Desire to maintain independence - including
taking risks to enable this to happen Prepared to challenge stereotype of
residential/nursing care Confidence in managing situations that may
not be the norm – yoga! Creative solutions – assistive technology But most of all TRUST
My life, my way, with your support
a better place to live
Why success? Senior Officer buy in Enthusiastic staff The service, tenants and scheme has evolved
together Willingness to tackle difficult changes – role of
Warden ‘Always look on the bright side of life’ mentality Beyond consultation into engagement ‘Dignity and Respect’ is a golden thread through
the service which goes both ways between staff and tenants
My life, my way, with your support
a better place to live
Next Steps Share good practise in and beyond Redbridge
but being aware that you can not duplicate, as each community has it’s own life
Holding a Dignity event with Providers and Statutory agencies to share experience
Dignity Projects underway – meal times, older people led quality forums in day care
Developing plans for Care Village in London Maintaining flexible services despite limited
resources
My life, my way, with your support
a better place to live
My life, my way, with your support
