8D (Eight Disciplines)

Problem Solving Process

Team Approach

Describe the Problem

Implement and Verify Short-Term

Corrective Actions

Define and Verify Root Causes

Verify Corrective Actions

& Implement Permanent Corrective

Actions

Prevent Recurrence

& Congratulate Your Team

8D Problem Solving Process

Flowchart

References

http://www.national.com/en/quality/8d.html

http://en.wikipedia.org/wiki/Eight_Disciplines

_Problem_Solving