8.Brief History of Business

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6. EXECUTIVE SUMMARY:

This report is basically prepare for the analysis and gather the deep knowledge about theTotal Parco Pakistan Limited ,which is international energy group and world wide fourthlargest group which deal with energy exploration, refine it and efficiently supply it to theend consumers and in the Pakistan it is fourth biggest group and it is the joint venture

between the Total France and the Pak Arab refinery Abu Dhabi group.

In the company the 140 employees run the whole set up of the company through out in thePakistan .The decision making process in the more formal and the democratic the 80% of the authority is vested in the chief executive officer of the company ,in the company the

board of the directors take the decisions which are more critical and the of the strategic innature they also form the statue and the policies of the company.The decisions about the operational levels and the routine matters are usually taken in thetwo committees one is called EXCOM and the other is called the MANCOM committee.

The overall the outlook of the company is very strong now a days the company is in rapidlygrowing phase they installed the more then 25/30 petrol pumps annually . They have their own lubricant blending plant and the future prospect of the is bright because in thePakistan a growing economy and population growth rate is very high so the demand of thefuel is very high that is great opportunity for the company and for its growth.

7. TABLE OF CONTENTS:


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8. BRIEF INTRODUCTION OF THE ORGANIZATION SBUSINESS SECTOR:

Total Parco Pakistan Limited (TPPL) is a joint venture of the total a French company andthe Pak Arab Refinery Company of the Abu Dubai. They are deal with the energy sectorslike the refine the crude oil ,deliver it to the Total petrol pumps, they also deal with thelubricant oils and the furnace oil and also deals with the Compress Natural Gas(CNG).TPPL is a fourth largest group in the Pakistan and the Total is the fifth largestcompany in the world which deals with the energy sector.

9. OVERVIEW OF THE ORGANIZATION:

a. BRIEF HISTORY OF THE ORGANIZATION:

TPPL started its business in Pakistan in 2001 .They establish their first petrol pump inLahore .The venue of its first petrol pump is lower mall near the Government collegeuniversity formerly known as the Government college Lahore. At that time companyhas a minor infrastructure and starts its business from a small bungalow of Gulberg inLahore .Now the company grows its infrastructure rapidly. In now a days they establishalmost 25 to 30 petrol pumps annually and the company has a vision that at the end of the 2014 they will establish 400 to 500 petrol pumps in the wide areas of the Pakistan.At that time the company has 225 petrol pumps in the Pakistan.

b. NATURE OF THE ORGANIZATION:

The TPPL is basically the joint venture between the Pak Arab Refinery Company(PARCO) and the Total .So it is basically a limited company. There are basically twotypes of the limited companies one is that whose shares are sales openly in the stock exchange which are called the public limited companies other shares of the companiesare not openly sales so the TPPL belongs to the latter kind of the limited companywhose is though a limited company but it is not registered in the stock exchange andnor its shares are sales in the stock exchange openly . Basically there are two

partners of the Total Parco Pakistan Limited as mention above in the company the 60%shares belongs to the Total and the 40% shares hold by the Pak Arab Refinerycompany. So according to the Company Act 1984 mostly critical and strategic kind of the decisions are taken by the board of the directors. So it is a limited company.

c.BUSINESS VOLUME (TOTAL NUMBER OF STOCK,SHARES,BONDS/COMMODITIES, FUTURE CONTRACT PLANNED FOR APARTICULAR PERIOD ,etc)


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d. PRODUCT LINES (A COMPLETE RANGE OF PRODUCTS, SERVICESAND SOLUTIONS OF THE ORGANIZATION):

Basically the main product of the TPPL is the supply of the fuels .They supply the fuelthrough two ways

1/ Through network sale

2/ Industrial sales

Under mention the both of ways of the supply of the fuels

1/through net work sale ( company s own petrol pumps):

Through the network sales the company sales three kinds of the products whichmention below

a/PETROL:

At their network petrol pumps company sales the petrol at their exclusive petrol pumps.

b/ DIESEL:

At their exclusive petrol pumps they also sales the diesel .

c/HIGH OCTANE PETROL:

It is also a product of the network sale.

2/INDUSTRIAL SALES:

It is also a product /way of delivery of the fuel . In it the company directly supply thefurnace oil /diesel to that companies in the different business sectors who have their own power generation plants like the Unilever, Nestle, Ici, Cement industry and other lot of Textile mills in the Pakistan.

3/LUBRICANT:

The TPPL also a major company in the Pakistan whose has a large line of theLubricant products for the sale for this purpose they also established a Lubricant

blending plant at the Port Bin Qasim.

They also sales these lubricants from their petrol pumps and directly to the variousindustry sectors itself and deliver them efficiently and effectively.


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e. COMPETITORS:

In the Pakistan the company has almost 10 competitors.

So some names of major competitors are mention below:

1/ Pakistan State Oil (PSO).

2/ Shell

3/ Caltax

4/ Atock Petroleum

5/ Admore (AMO)

6/ Bosicore (BICO)

7/ Asskar One

and there are some others local and international players as well operate in this sector of the business.

10.ORGANIZATION STRUCTURE:

a. ORGANIZATIONAL HIERARCHY CHART:

b. NUMBER OF EMPLOYEES:

The Total has 142 permanent employees and others are the contractual or the third party contractual employees.

c. MAIN OFFICE:

The main Office of the company is in Lahore at the address mention below:

11/1 block-b model town Lahore 54700 Pakistan.

d. INTRODUCTION OF ALL DEPARTMENTS:


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The organization has six or seven different departments the bird eye view of thesedepartments have been mention below one by one .

1/Human resources and the administration

The function of this department is that to recruit new employees according to their caliber and the experience and if they feel any need for their training then they alsoconduct the training for them .etc.

2/Finance and account :

They are responsible for all the expenditure of the company, making the budget sheetand the balance sheet of the company .

3/Operation department:

It looks after the timely delivery of the product to their ware houses and from them tothe various final destination of the product.

4/Retail sale

It takes care the retail sales of the company it keeps records of the sales of thecompanys all petrol pumps. The marketing of their product is also the responsibility of this department .

5/Industial sales:

This department is responsible for the industrial sales of the company as mention in the product line section company also deliver the furnace/diesel oil to the different businesssectors specially those companies which have their own power generation plants sothis department take care the sales and the marketing of this product.

6/ External affairs and the security:

As the products of the company is very sophisticated and dangerous as percept to thesecurity of the environment and the people of the surroundings so this department makesure of all these securities that any mishaps may becomes a ignominy for the companythis department also look after the different social and non social affairs for thecompany for the better image of the company among the public of the Pakistan.

7/ Internal audit:


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This department is responsible for make sure that all the departments function/workingaccording to the policies of the Board Of Directors or not .They are consists of the acommittee the members of the committee are the head of all departments and they meetweekly or quarterly to make sure the consistency of the operations of the different

department according to their pre defined agenda.

e. COMMENTS ON THE ORGANIZATIONAL STRUCTURE:

Basically the Total has a lenient structure organization .It has not a very longhierarchical organizations all the decisions of the routine matters are taken by themiddle managers like the manager of purchase , manager of finance , managers of salesdepartment . But for taken some critical or the strategic based decisions always taken

by the different committees like the committee of the managers of all departmentswhich is called the MAN COM this committee takes the decision about the dailyoperations in this committee the managers and the head of all departments which are

called the vice president are the members of this committee and the critical employeesof the organization whose experience and the expertise play a very important role inthe organization are also the members of this committee .So if the decision of that kidwhich is some critical in nature so the managers present them in the MANCOMcommittee if the nature of the decision is more complex and has a strategic nature thenit goes to the EX COM COMMITTEE which is consists of the heads of all departmentswhich are called the vice presidents of different departments.

The Board of the directors and the CEO are not the members of the management theyonly look after or develop the policies matters or making the decisions about highlystrategic(long term strategic planning) matters. In the TPPL there are seven members of the board of directors four belongs to the Total and the three belongs to the PARCO. Inthe to of this hierarchy the CEO which only direct the report to the board of directors.


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11. PLAN OF YOUR INTERNSHIP PROGRAM:

a. A BRIEF INTRODUCTION OF THE BRANCH WHERE DID THEINTERNSHIP:

I did the my internship in the purchase and the supply chain management and my basic emphasis remain in the logistic management department because it is themain section and the branch of the supply chain and the purchase department .Total Parco Pakistan Limited has 122 Tank Lorries divided between five supply

points. Almost all of the Tank Lorries are evaluated according to predefined parameters proposed by PATROM. These parameters are divided into fivecategories which are as under.

Tractor/Truck

Trailer Tank

Accessories

Vehicle Papers.

These tank lorries are evaluate/maintenance on the daily basis it is the responsibility of the logistic department to make sure of the supply of the fuels at the companys petrol

pumps at the effective way and make sure the delivery of the fuel at the time and usesleast fuels of these lorries.

b. STARTING AND ENDING DATES OF THE INTERNSHIP:

I began to start working in the supply chain and purchase department from 22-May-2010 to the 14-jul-2010.

c. NAMES OF THE DEPARTMENTS IN WHICH I GOT TRAINING ANDTHE DURATION OF THE TRAINIG:

I got the training in the supply chain and purchase department specially in one of its branch/ section called the logistic management .The duration of my training is forthnight/fifteen days.

12. TRAINING PROGRAM:


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a. DETAIL DESCRIPTION OF THE OPERATIONS /ACTIVITIES OF THEDEPARTMENTS WORK IN:

I work in the supply chain and purchase department .There are lot of differentfunctions/ activities this department has been perform below mention few of them:

1. USES THE MAJOR INVESTMENT OF THE COMPANY:

Basically in the Total Parco this department comes under the Finance department thevice President of this department is responsible for all the activities of thisdepartment .If the manager of the purchase and supply chain take a decision of thecritical nature then he take the recommendation from the head of the financedepartment which is called the vice president. The job of the purchase manager is moreimportant and critical in nature because this department uses more then 60% of thecompanys investment .This department uses both kinds of the investments like the

operating expenses which are called the OPEX and the capital expenses as well whichare called the CAPEX.How this department uses these investment and in whatfunctions and activities we mention below:

a. SELECTION THE VENDORS AND GIVEN THEM THE CONTRACT:

It is the prime and most important activity of this department to select the vendors fromthe strict assessment process which are mention in the company policy the vendor who is fully suit to these policies the purchase manager give the contract to that vendor further more the company make sure to developed the lasting relationship to thatvendor for this they give them some re to developed the lasting relationship to thatvendor for this they give them some royalty. These all activities are perform by the

purchase manager.

b. IT IS RESPONSIBLE FOR THE PURCHASING FOR THE COMPANY:

This department is also responsible to purchase for the company there are two kinds of the purchasing section:

1. PURCHASING THE RAW MATERIAL:

This department is responsible for purchasing all the raw material for the company.

2. PURCHASING THE PACKAGING MATERIAL:

This department is also responsible to purchasing the raw material but also purchasingthe packaging material for the better protection their products.

LOGISTIC MANAGEMENT:


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It is also a very important branch /sub section of the supply chain and the purchasedepartment.

Total Parco Pakistan Limited has 122 Tank Lorries divided between five supply points. Almost all of the Tank Lorries are evaluated according to predefined

parameters proposed by PATROM. These parameters are divided into fivecategories which are as under.

Tractor/Truck

Trailer

Tank

Accessories

Vehicle Papers.

The main functions and the activities of the logistic managements are mention below:

1. SUPPLY /DISTRIBUTION OF THE FUEL TO THE WHOLE AREAS INTHE PAKISTAN:

It is also a very important activities of the /functions of the logistic departmentthat they effectively and with very low cost make it sure the delivery of thefuels to their all companys petrol pumps in everywhere in Pakistan witheffective manners. For this purpose this department make sure predictivemaintenance of their all Lorries which specially take the fuels from depot of thecompanies that they may not create any malfunction during their delivery totheir companys petrol pumps.

2. SUPPLY THE FUEL TO THE INDUSTRY :

It is also the very important tasks of the logistic management that they will provide the fuel to the different business sectors and also according to their requirement and the demand and this department also make sure the timely andeffectively delivery of the fuels to these companies.

3. STOCK THE LUBRICANTS TO THE WARE HOUSES OF THECOMPANY:

These lorries also well function in the up stream of the supply chain as mentionabove that for to meet the growing requirement of the consumers and theindustry as to the perspective of the Lubricants the TPPL has now established


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its own Lubricant plant at the Port Bin Qasim so these lorries take theseLubricant from this plant and deliver them to their ware houses .

4. STOCK THE FUEL IN THE DEPOT :

It is also the activities of the logistic department that to make sure the proper stock in their oil depot .

c. DETAIL DESCRIPTION OF THE TASKS ASSIGNED :

I appoint in the logistic management which is a sub section of the supply chain and purchase department .My task during this internship tenure is that and the manager of this department is told me that I should closely observe the logistic management andgive them the valuable recommendations from which the company may moreeffectively and efficiently deliver their products not only their oil depot but also to their

ware houses .It is also my task that I will devise and recommend the best practices tothe management through implement these practice the expenses of the transportation of the delivery of the fuel and the lubricant remain minimum. To accomplished this task successfully give them the suggestions that the conditions of the Lorries and the Tank is appropriate if they are not in such kind of position that they deliver the productefficiently so I recommended them to bring the tanks and the Lorries from third partyit is also my task to evaluate the different potential contractors who will be feasible for the company and it is also my task that I look after the procedure of the transportationof the product from the point of ware house to the delivery of end consumers . I alsogives suggestion and evaluate the potential contract vendors for the company which arereliable and the suitable to the company. It is also my task that a keep a up to daterecord of the transportation cost of every delivery .I also spent lot of amount for themaintenance of these vehicles for this purpose properly assortment the bills of thecontract work shop is also my responsibility. It is also my come in my task to makesure the timely delivery of the products not only to the end consumers but also in theware houses of the company. It is my task to constraint the transportation cost low levelas it can be possible . So I give suggestions how we minimize the transportation costas low as it can be possible the fuel expenses of the transports during the delivery of the

product is also minimizing because of implementing of these suggestions and theemployed of these best practices we can reduce our cost of transportation at theminimum level which give us the ample opportunity to take a competitive edge over our competitors.


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13. FUNCTIONS OF THE MANAGEMENT :

a. PLANNING:

DECISION MAKING PROCESS:

Basically in the Total Parco Pakistan Limited the decision has been taken at thethree different levels we mention them below one by one :

1/ DECISIONS ABOUT THE STRATEGIC NATURE:

The decisions about the strategic nature is usually taken in the committee whichis called the EXCOM the members of this committee are the all the heads of alldepartments .They sit at the first day of the accounting year and make the

planning of the whole year what product the company want to sale how muchand who much the infrastructure will grow what new business the company hasto starts and the all budgets of all the departments has been respectively studythere and announce the budget in this annual meeting in this annual meeting themembers also decided the how many they establish new petrol pumps throughout the Pakistan in these meetings they also decided the places for the petrol

pumps they build new oil depot or rented it from others companies all thefeasible report is place in front of them which is prepare by the managers of alldepartments so in the decision making they must consult these reports.

2/DECISIONS ABOUT THE OPERATIONAL LEVEL;

These decisions are held /taken by the MANCOM i.e. the committee of themanagers of all departments it is usually held quartly. In these committees thedecision about the operations has been discuss if this is the complex nature

problem then this problem is refers to the committee of the EXCOM.

In this committee the members are also those employees whose role is criticalof the nature for the organization.

3/ DECISION ABOUT THE TRIVIAL/ ROUTINE MATTERS:

These kind of the decisions are usually taken by the middle managers or themanagers of the department .Usually the decision taken by the managers of thatdepartment from which the problem is related like the given the contract to the vendor or the third party contract always a responsibility of the manager of the supply chainand purchase department.


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ORGANIZATION CURRENT STRATEGIES:

The current strategies of the organizations is that they want to grow their marketshares on the three dimensional basis .

1/ ESTABLISHED THE PETROL PUMPS ON THE CRITICAL PLACES:

It is the companys prime current strategy that they want to established their petrol pumps at the prominent places through the Pakistan.

2/ MAKE MORE INOVATIVE THEIR PETROL PUMPS:

The TPPL is the pioneer company in the Pakistan which first time introduce thelatest and the more innovative petrol pumps in the Pakistan and well equipped and alsogive lot of facilities for their consumers like the free checking and the well establisheddepartments store so it is also the strategy of the company that they more developed

and become more innovative their petrol pumps with provided the latest the petrol pump machine as well.

3/ ENHANCE THE QUALITY AND THE BRAND IMAE OF THELUBRICENTS:

Company recently established their lubricant plant at the Port Bin Qasim themain strategy or the object of establishing it that they want to grow their sale of their lubricant but also through its brand image and the quality they want to row their marketshares in this product as well.

b. ORGANIZING:

DEPARTMENTALIZATION:

The Total Parco Pakistan Limited has divided into various departments whichare mention below:

1/Human resources and the administration

The function of this department is that to recruit new employees according to their caliber and the experience and if they feel any need for their training then they alsoconduct the training for them .etc.

2/Finance and account :

They are responsible for all the expenditure of the company, making the budget sheetand the balance sheet of the company .


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3/Operation department:

It looks after the timely delivery of the product to their ware houses and from them tothe various final destination of the product.

4/Retail sale

It takes care the retail sales of the company it keeps records of the sales of thecompanys all petrol pumps. The marketing of their product is also the responsibility of this department .

5/Industial sales:

This department is responsible for the industrial sales of the company as mention in the product line section company also deliver the furnace/diesel oil to the different business

sectors specially those companies which have their own power generation plants sothis department take care the sales and the marketing of this product.

6/ External affairs and the security:

As the products of the company is very sophisticated and dangerous as percept to thesecurity of the environment and the people of the surroundings so this department makesure of all these securities that any mishaps may becomes a ignominy for the companythis department also look after the different social and non social affairs for thecompany for the better image of the company among the public of the Pakistan.

7/ Internal audit:

This department is responsible for make sure that all the departments function/workingaccording to the policies of the Board Of Directors or not .They are consists of the acommittee the members of the committee are the head of all departments and they meetweekly or quarterly to make sure the consistency of the operations of the differentdepartment according to their pre defined agenda.

SPAN OF CONTROL:


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The TPPL company has a very narrow span of control as shown from thehierarchal chart which is shown in the next topic . It is the advantages that thecommunication process throughout the organization is very fast and theeffective .It is also one of that advantages of the narrow span of control that the

implementation of any critical decision in the organization is very easy andquickly implement and the negative politics is also very low among theemployees of the organization.

CENTRALIZATION/DECENTRALIZATION:

In the TPPL the decisions always take place both ways centralize and thedecentralize .If the decisions are the strategic nature or the long term naturethen it is usually occurs at the top levels and more formalized and the morecentralize for this purpose the EXCOM takes such kind of the decisions andimplement it to the lower level if the matters are related to the policy nature or of that type then the board of the directors are implement and make the statue of the organization board of directors are that persons which are chosen or selected

by the shares holders of the company according to the company act 1984.

Others decisions are which are basically the operational nature always taken bythe managers of the every departments and it is decentralized decisions andusually related to the specific problem of that specific department.


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FORMALIZATION:

In the organization every activities are very formalize even every thing/ every activitiesor the decisions are take place according to pre defined agenda and even not singleemployee of the organization make a haphazard or the arbitrary decision .so there are

some reports or the data on which every decision is take place .

This organization is more formalization I observe in that percept that on the very firstday of the year every thing is decided by the EXCOM how much budget they requiredhow much sale /growth of the particular product is required and the board of thedirectors make the policies decisions and every person/employee in the organization actaccording to these set standards.

WORK SPECIALIZATON:

The strength of the overall companys employees is very good .During the job in the

organization there is not a very effective set up for the training of the employees of theorganization however the company select that candidate for the job who has a vastrelevant experience for this purpose the company chooses that employees who has awork experience for the purchase they select it for their purchase department and for the hrm department has the hrm experience and for the finance department select that

person who has a vast experience of the accounting field e.g.

MANAGING CHANGE AND INNOVATION:

In the TPPL they recently implement the SAP system in the organization throughout .This system brings major changes of the technology throughout the company theoverall ERP system of the organization is also change .So managing the change andinnovation throughout the organization the EXCOM established a project team themajor task of this team is that they take the confidence of the key employees of theorganization.

MEMBERS OF THE PROJECT TEAM:

Whenever a new technology or the major change is necessary for the organization it isthe duty of this team to implement it successfully.

The members of the organizations are

1/ is chairman who is usually the member of the EXCOM

2/two or three members who has a major influence upon the employees of theorganization and employees shows lot of confidence upon them.


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In recent days the organization uses the intranet as the way to communicationthroughout the organization . It is very helpful to steady communication among theemployees of the organization. These technology make the TPPL the fourth biggestcompany of the fuel sector among the local player of the Pakistan though the companyhas only 140 employees.

Next section is the communication how the company manage the communication process throughout the organization it . Usually the communication occur top down butsome time it is occur bottom to top like the annual ,quartly and weekly reports are or any issue face by any department ten the manager of that department usually send or forward the issue or report to the committee of the MANCOM or if the issue is moresensitive in nature then it further goes up to the COMMITTEE of the EXCOM.

Some time it is occur across the departments like the weekly reports of the alldepartments are usually discuss at the end of every weeks.

There are another way the managing the communication across the company like thestrategic and the other employees in the strategic partners the dealer and the consumersare all include to make the communication with them the company publish themagazine called the REMARK and supply it through out all the 220 petrol pumps of the companies the main purpose of the REMARK is to inform their customers, their employees what the companys future planning what their current strategies and whatthey see the company in the future.

c. LEADING :

LEADERSHIP STYLES:

In the organization the usually the leadership style is the participative leadershipstyle .Usually when ever the Total wants to take some kinds of the decision thewhole members of the organization are invited to take part in this decision andalso they take the ideas, suggestions and the recommendations from all themembers of the organization, every employees of the organization is very co-operative and has fully cooperation to the others members of the organizationthe top management like the head of department as mention above is the vice

president of the department as he is also play of the role of the leaders for theemployees of that department ,as mention above the head of department alwaystake the decision of the problems which are related to the routine matters of thatdepartment so VP always take the suggestions from all its employees of thatdepartment then he will reach a final conclusion /decision.

POWER AND THE POLITICS;


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these group for their benefits has effect upon the better decision making process.

MOTIVATION:

There lot of the motivator factors has been attached with the TPPL.

Under mention below

1/LOGO OR THE WORKING FOR THE ORGANIZATION:

It is also a very motivator factor for the employees of that company that its logoitself provide a great motivational factors for the employees of that company.As mention above the company has been working in the almost 132 countriesof the world the name of the Total is almost everywhere in the world .so theworking for the Total is itself a great motivational factors for its employees.

2/ HANDSOME SALARIES AND THE BENEFITS :

The Total gives the handsome money in the form of the salary and also givestheir employees lot of other tangible and the intangible benefits to itsemployees.

3/ GROWTH OPPORTUNITIES FOR ITS EMPLOYEES:

It is the agenda and it is in the statute of the organization that the organizationgive ample opportunity for those worker who are honest and the hard workersand give them the opportunity for their career growth sometime the companyalso conduct the valuable training session for their employees.

4/ INTERNATIONAL EXPOSURE AND THE TRAVEL:

It is also a great benefit of that international company that its even middlemanager also travel usually to the different countries and if that caliber of theemployee is such that then the company appoint these employees in variousinternational cities of the 132 countries.

d. CONTROLLING :

1/ CONTROLLING APPROACHES:

The main function of the controlling is that the all the activities which are perform in the organization are the perform according to the some plans or thestandard or not the main approaches of the controlling are the monitoring,comparing and the correcting the activities.


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CONTROLLING STANDARDS:

Controlling standards are the predefine planned or the statue of the organizationand every function and the activities are measure according to that standards.

These standards usually documented by the top level management but in thecase of the total all the standards of the performance are documented in themeeting of the board of the directors and then the copies of these statues or the

policy and the budget planning report of the foth coming year is handed over tothe all five or six departments of the organization so the all the functions or theactivities of the every departments is performance according to these documents.

CONTROLLING OF THE OPERATION:

Here in the terminology of the Total the operation means the activities of every

department .To monitor the activities either they perform according to the predefine documents or not at the end of every week a meeting is held by themanagers of all departments and if they find any discrepancy is observe thenthey make corrective decisions how to rectify them

CONTROLLING OF THE PERFORMANCE:

Its mean what is the progress of the organization overall but also keep a check of the progress of the every department for this to make this sure theorganization has a department which is called the internal audit it make a check and balance of every department where they are now and where they should be.

CONTROLLING OF INFORMATION AND KNOWLEDGE;

It is also a prime duty of the internal audit department that they keep the up todate record of the latest information about the new trends and the externalfactors but also keep the record of the competitor intelligence system and everyday make it sure the up- gration of these information and also delete theobsolete information from the data ware house of the company

Now as regard the controlling of the knowledge is regarded the company for this purpose developed their own intranet it the responsibility of the internalaudit department that they keep all the knowledge of every employees of theorganization and after properly coding them they keep them in the data warehouse as well to keep safe and periodically up gration of this data ware house istheir responsibility and it is also their responsibility of that department thecorrect information is goes to the correct employees or the department.

14. CRITICAL ANALYSIS:


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In the Total Parco Pakistan Limited the structure of the company is very lenientalmost 140 employees of the company run this company in the Pakistan and asfar as regarding the management the top to bottom all the members of thehierarchal chain is very co-operative with each other that is possible that though

they are in few in numbers but they run the setup of the fourth biggest oilcompany in the Pakistan .In the TPPL every body has a defined authority andhe is work in this define authority and he takes the decisions of routine mattersin this defined authority every body has a set of the procedures and he isworking according to these set of the procedures.

Mostly the 80% of the authority is vested upon the CEO of the company and the board of the directors mostly taken the decisions about the strategic in natureand they are also set the procedure and the code of the conduct for their employees.

Mostly the problems which are not complex in nature are taken decision by themiddle managers are called the managers of the different department .

There are five or six departments in the company and all departments have amanager and the exceeded post is the head of departments are called the vice

president of these departments and the management is started from the chief executive officers of the company.

The usually the decisions are taken by the managers of the departments but if the problem is the strategic nature then there are two committees one is calledthe MANCOM and other is called the EXCOM committees. The EXCOM

committee usually take the decisions of the unique in nature and has demandthe short term planning and the meetings of the EXCOM is usually held quartly.

The decisions are usually democratic in nature all the employees are involve inthe decision making process and every employees independently give his ideasand the suggestions .

FUTURE OF THE COMPANY:

The future of the company is very bright .There are under mention some future

planning of the company :

1/ The Parco refinery is the biggest refinery in our locality its capacity is 100 barrels daily so the TPPL plan to developed their fuel capacity further more.

2/ In less then nine years it the fourth biggest group of fuel sector in thePakistan and their target is that they further developed their infrastructure and


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the market shares in the Pakistan through their unique and international brandnames

3/ It is the planning of the company that they will capturer more lubricantsmarket in the Pakistan for this purpose they established their own lubricant

blending plant at the Port Bin Qasim. They further improve the quality and thefeatures of their lubricant for giving better product to the consumers and giventheir consumers more value every time they use the product of the company.

4/The company rapidly grow their infrastructure in the company for this purpose the company every year established more then 30 petrol pumps throughout in the Pakistan and it is the vision of the company that they will establishedmore then 500 petrol pumps in the Pakistan and for this purpose and the better image for the brand of the company they established the pertrol pumps at themore critical and rush hours areas .

15. SWOT ANALYSIS OF ORGANIZATION INTHE BUSINESS SECTOR:

STRENGTHS:

Under we mention few strengths of the company which give it a very strongedge against its competitors in the Pakistan.

1/ It is international brand and the fourth biggest energy group in the world andit is everywhere in the world its working in five continents and more then 132countries in around the world.

2/ The brand image of the company as provide the quality products to itsconsumers is very strong among its competitors.

3/ Established the petrol pumps in the most critical and prominent places in thePakistan.

4/ The financial position of the Company s dealers are very strong.

5/ The company has a adequate infrastructure in the Pakistan .

6/ The company has its own blending lubricant plant in Pakistan where the blending and the packaging process is happen there and the delivery of theselubricants is also happen there.


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7/ the company has developed its own information system with the name of SAP through with the communication process is very fast and cheap among thekey personals of the company.

8/ It is perhaps the greatest strength of the company it is the joint venture

between the TOTAL and the PARCO and is the largest refinery in the Pakistanso the supply of the fuel is remain uninterrupted throughout the year.

WEAKNESSES:

Under mention few weaknesses of the company:

1/ The Total is comparatively is small company as compare to its competitors asthe Shell and the Pso .

2/ Though the company has the storage system / oil depot but it is not sufficientas to its competitors

3/ The biggest weakness of the company is that the company take the almost allits oil depot from its different competitors like the oil depot in the Karachi , thecompany rented it from the Pso , the oil depot of the Shikarpur is rented fromthe Cal tax and the oil depot of the Rawalpindi is rented from the Attock refinery and the whole base of the company for the storage for the fuel isdependent upon its competitors so in the case of some clashes between itscompetitors the company has no other option

4/The storage capacity of the company is also very short as compare to itscompetitors so in the case of some natural disaster/mishaps the companycan notsufficiently store the fuel.

5/As the company in the growth stage so the transportation and the logistics problems also company face frequently.

OPPORTUNITIES:

Under we mention few opportunities for the company:

1/ Pakistan is a growing market so the demand of the fuel is also growingrapidly.

2/As mention the Pakistan is a growing market the day by day new industry isestablished in the Pakistan so the consumption of the fuel is also growing.


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3/In the Pakistan the energy crisis is growing worse day by day so it is also aopportunity for the company .

4// Mostly the Government establish the energy power generation plant s in thePakistan which also give the ample opportunity for the company.

5/ In the Pakistan the most industry sectors installed their own power generation plant so this thing also give an ample opportunity to the company.

6/ In the Pakistan the vehicle industry is also growing rapidly according to onesurvey in Pakistan every year the more the two and half lakh cars aremanufactured by various companies in the Pakistan so this is also a goodopportunity for the company .

THREATS:

Under mention few threats which the company faces:1/ As the plan of that the company will installed about 25 to 30 petrol pumpsannually so the storage facility of the storage of the company is short ascompare to this rapidly demand of the fuel sometime because of the annualmaintenance the refinery has been shut down then the company is unable tosupply its products to its various sites.

2/ Due to the political conditions in specially in the provinces of the Paktoonkhaw and in the balochistan province the company is not invested in these

provinces.

3/ The internal security of the country is also a very great threats for thecompany .

4/ the venture to invents new resources for the energy and the fuel is also agreat threats for the company.

16. CONCLUSION:

From the assessment and the evaluation it is very vivid and clear picture that thecompany has a very strong and its over look is very positive. In the Pakistan therecent scenario for the company give its lot of opportunities for its growth.Pakistan is a growth economy and market it us because the population of thecountry is also growing fast so the consumption of the fuel is also very fast. Asthe rate of the population is increase so the demand for the cars is also increaseso this factor also give a great opportunity for the company . There is also agreat opportunity for the company that the energy crisis is also growing worseday by day so the policy of the Government is that they want to cover this crisis


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to install the power generation plants which are depends on the furnace oil or the diesel and the lot of the industry sectors has their own power generation

plants which are opera table with the diesel or the furnace oil. So the overallthe political and the security situations provide a great threats for the company

because in these threats the top levels management of the company is wavers to

make the bigger investment in the Pakistan.

17. RECOMMENDATIONS:

The company is in the growing phase though it is growing fast but it has not thesufficient infrastructure as compare to its competitors . The basic problem thecompany face is that during the some natural mishaps or during the annualmaintenance of the refinery the company face very difficulty to continue supplyof the fuel so to handle this problem the company should install its own oilstorage facility specially in the South / in the Karachi region.This oil depot is large enough that in the situation of interrupted the supply of the oil from any mishaps the company make sure the uninterrupted the oilsupply through this oil depot it is very necessary.

As the company follow the vision of the 2014/2015 to installed the more then500 petrol pumps in the Pakistan ,it is very necessary for the company that theyalso developed their infrastructure accordingly other wise the greatdiscrepancies must face the company between the supply and the demand of thefuel this thing make a negative impact on the companys consumers .

The company must gives more attention on their logistic management speciallythey take the better competitive advantages over their competitors if the better manage their fleet system .For this system the company introduce the satellitemonitoring system for their tanks and the lorries.

The company must be introduce more information technology system, throughthis information system they directly aware the sales of all their petrol pumps inthe Pakistan.

The brand image in the Pakistan though is very strong but it is necessary thatthe company must improve more its brand image among the consumers of thecompany and give the more value to the consumers , give the more quality andmore features to their product. To success for this object the company mustintroduce the department of the research in the company.

Though the conditions of the companys petrol pumps in the Pakistan is veryfine but is very necessary for the company that they will become their petrol

pumps more innovative and provide the services in these petrol pumps inmodernizing ways.


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18. REFERENCES & SOURCES USED:

In the preparation of this report use the different interviews which are held

during different sessions with the different employees of the Total ParcoPakistan Limited.

It is also prove very helpful resources to preparation of this report like thequartly publications of the REMARK their different editions also give amplehelping during the preparation of this report.

The companys different internal meetings and the internal procedure is alsodeeply study for the preparation of this report.

The internal presentations also very helpful resource for the preparation of this

report.The employees introductory kit s also frequently used for the preparations of this report.

19 . ANNEEXES:

In the preparation of this report the audios and videos interviews are use whichheld with the different employees at the different session during the apprenticeship in the company.

Also the company s magazine like the REMARK is also used in the preparations of this report.


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Documents

8.Brief History of Business