Castellanos Ramrez, Andrs. Manual de gestin logstica del transporte y distribucin de mercancas., , Colombia: Universidad del Norte, 2009. p 21 http://site.ebrary.com/lib/bibliouniminutosp/Doc?id=10458226&ppg=21 Copyright 2009. Universidad del Norte. All rights Reserved.May not be reproduced in any form without permission from the publisher, except fair uses permitted under U.S. or applicable copyright law.

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