Anthony G. López 15059 SW 153 Ct Miami FL, 33196 [email protected] (786)- 999-2850 Education Florida International University Masters of Business in Management Information Systems Graduated August 5th 2015 GPA 3.78/4.00 scale Florida International University Bachelors of Science in Psychology Graduated August 10 th 2013 GPA 3.55/4.00 scale Work Experience Enterprise Solution Technician (Aug. 2014 - Current) Norwegian Cruise Line – K-Force - Miami, FL Helped Install New building Core Switches Merging Computers to different Domains during the Norwegian Cruise Line/Prestige Cruise Holdings merger Troubleshooting for Windows 7/8, with a variety of users across the Enterprise. Install and diagnose issues with various software and hardware devices. Proficient in Active Directory and SCCM. Experience using dos commands, batch files, Imaging Executive Level Support IT Intern (Jun. 2014 – Aug. 2014) Miami-Dade County - Miami, FL Manage/Update Excel Spreadsheets Document processes, procedures and standards. Configuration of thin clients for WYSE devices. Attended Powershell/ASP.net MVC Class. Manage/Patch Windows 2008/2012 R2 Servers Update computer inventory records. System Administrator (Aug. 2011 – Aug. 2013) Softech Systems, Inc. – Miami, FL Installed and configured software and hardware. Applied Microsoft security patches and updates. Installed computer cablings and connected PCs to networks. Tested connectivity between workstations and servers.

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Anthony G. López15059 SW 153 Ct Miami FL, 33196

[email protected]

(786)- 999-2850

Education Florida International UniversityMasters of Business in Management Information SystemsGraduated August 5th 2015GPA 3.78/4.00 scale

Florida International UniversityBachelors of Science in PsychologyGraduated August 10th 2013GPA 3.55/4.00 scale

Work Experience

Enterprise Solution Technician (Aug. 2014 - Current)Norwegian Cruise Line – K-Force - Miami, FL Helped Install New building Core Switches Merging Computers to different Domains during the Norwegian

Cruise Line/Prestige Cruise Holdings merger Troubleshooting for Windows 7/8, with a variety of users across

the Enterprise. Install and diagnose issues with various software and hardware

devices. Proficient in Active Directory and SCCM. Experience using dos commands, batch files, Imaging Executive Level Support

IT Intern (Jun. 2014 – Aug. 2014)Miami-Dade County - Miami, FL Manage/Update Excel Spreadsheets Document processes,

procedures and standards. Configuration of thin clients for WYSE devices. Attended Powershell/ASP.net MVC Class. Manage/Patch Windows 2008/2012 R2 Servers Update computer

inventory records.

System Administrator (Aug. 2011 – Aug. 2013)Softech Systems, Inc. – Miami, FL Installed and configured software and hardware. Applied Microsoft security patches and updates. Installed computer cablings and connected PCs to networks. Tested connectivity between workstations and servers.

Volunteer Experience

Teacher Assistant at the University of Florida (Fall 2011)Personality Psychology-Gainesville, FL Proctored, graded exams, held office hours Lectured to large classes