7.Global Marketing

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    Global Marketing

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    Nokia N series Sold Globally

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    What is a Global Firm?

    A global firm is one that operates inmore than one country and capturesR&D, production, logistical, marketing,and financial advantages in its costs and

    reputation that are not available to purelydomestic competitors.

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    GLOBAL MARKETING

    Most countries are in open economy India, China,Companies need to seek new markets

    1. More & more costs in Research & Design; to recover,

    companies need huge market

    2. For reducing costs, companies need to procure materialfrom cheapest source, and also technology. WithInternet, the world is just a click away

    3.For technology based companies globalization is easy,since technology products not affected bycultural/national boundaries : Cell phones/TV &

    electronics, cars

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    Major Decisions in International Marketing

    Deciding whether to go

    Deciding which markets to enter

    Deciding how to enter

    Deciding on themarketing program

    Deciding on the

    marketing organization

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    HOW TO SELECT GLOBAL MARKET

    Regional Free Trade Zone; Companies can enter a group ofcountries rather than one.Eg. ASEAN, European Union, SAARC

    -economic growth

    -increased trade relations

    -increased foreign capital inflows

    -economic & diplomatic trade bloc

    - integrate economic policies

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    Select a few promising countries & use secondary data.

    -analyze on political, legal, geographic, economic ----environment (macro)

    -market size, product acceptability & customerperceptions

    -barriers to entry/exit, costs, raw material, unutilized

    capacity, number of competitors etc.

    - ranking on profit potential, market share, margins,sales

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    Political Environment

    Needs to be carefully analyzed; political stability,

    treatment of foreign firms, bureaucracyeg. Coke in 70s, FERA, Middle East today, ENRON

    Political system influences economic environment so

    trade barriers, rules regarding M & A, Red Tape needscrutinyeg. India, no FDI in retail

    IMPACT OF ENVIRONMENT

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    IMPACT OF ENVIRONMENT

    Economic Environment Most important GDP & GNP, disposable income, inflation,

    costs of energy etc.India is attractive because of high returns : FII 3 Categories of economics : Inf luenced by

    Capitalist SocialistMixed

    Market Allocation Command Allocation Combination

    Customer main focus Government decides

    goods & services forcustomer

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    Social & Cultural Environment

    Caused by differences in demographics, languages,education, values & beliefs etc.

    Have major effect in personal items

    Promotion/distribution strategies have to be located

    because language/communications is different.Parker

    Cultural changes Amex Credit Cards

    IMPACT OF ENVIRONMENT

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    Legal and Regulatory Environment

    Sovereignty of nation, contractual agreements, disputesettlement procedures, arbitration laws, trademarks &patents laws, tax structures, licensing, labour lawshave to be studied

    Requirement for universalisation of trade laws GATT(1979)

    Required not just for increasing business in multiplecountries, but also to protect companies and industries

    IMPACT OF ENVIRONMENT

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    Technological Environment

    Companies look out for better & cost effectivetechnologies all the time. The technically enhanced

    infrastructure in telecom, transportation, storage &warehousing are important for business

    IMPACT OF ENVIRONMENT

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    Four Stages of Internationalization

    No regular export activities

    Export via independent agents

    Establish sales subsidiaries

    Establish productionfacilities abroad

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    Fiat Markets Palio in Latin American Markets

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    Top Global Firms Based

    in Developing Markets

    Cemex

    China Mobile Haier

    Aditya Birla Group

    Infosys Technologies

    Lenovo Group MMC Norilsk Nickel

    Mahindra & Mahindra

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    Regional Free Trade Zones

    European Union

    NAFTA MERCOSUL

    APEC

    ASEAN SAFTA

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    Key Developing MarketsBrazil

    Russia

    India

    China

    South Africa

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    Desired Country Characteristics for Market Entry

    Rank high on marketattractiveness

    Rank low in market risk

    Possess a competitiveadvantage

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    Five Modes of Entry into Foreign Markets

    Indirect

    exporting

    Direct

    exporting LicensingJoint

    ventures

    Direct

    investment

    Commitment, Risk, Control, Profit Potential

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    Direct Exporting Methods

    Domestic-based export department

    Overseas sales branch or subsidiary

    Traveling export sales representatives Foreign-based distributors or agents

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    The Reva Electric Car Company has actively pursued

    opportunities in export markets.

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    HOW TO ENTER A NEW MARKET

    Indirect Exports :

    Exporting goods to a new country with a domestic intermediary.Helps if exporter has little knowledge of new country

    Licensing

    Providing access to a patent/trademark by charging fee/royalty.

    Popular way of marketing strong brands w/o investment.

    Popular in Pharma, also in consumer goods, Arrow shirts, Walt Disneyproducts

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    Joint Ventures1. For company and local partner become equity partners,

    majority or minority2. For sharing risk and having access to knowledge of local

    partner, sometimes to leverage technology of one partner, ifforeign company is not allowed to set upon its own

    3. Sharing of responsibilities becomes a major issue : 53% fail,local partner should be given responsibility forimplementation

    4. Strategic intents should be aligned; at negotiation phase there

    should be full understanding of each others position.5. Decision making & administrative authorities should be

    properly delineated6. Parent organization usually provides resources; Transfer

    pricing becomes an issue

    HOW TO ENTER A NEW MARKET

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    Internationalization Process

    1. Process started 20 years back has spread very fast2. IP refers to companys entry modes & tuning : M &A, Strategic

    Alliances, Exports, Licensing & Franchising etc.

    3. i) When a product is in maturity company thinks of exportsii) No knowledge of foreign markets so exporting is firststep

    iii) When product goes to new country, that country tries todevelop the product

    iv) When product reaches standardization a company thinks of

    licensing, or FDI or setting up wholly owned subsidiaryv) Companies get into joint ventures if market in new countryneeds local know-how, they gain experience and then theyterminate Joint Venture and starts 100% subsudiary

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    Global MarketingAdvantages

    Economies of scale

    Lower marketing costs

    Power and scope

    Consistency in brandimage

    Ability to leverage

    Uniformity of marketing

    practices

    Disadvantages

    Differences in consumerneeds, wants, usagepatterns

    Differences in consumerresponse to marketingmix

    Differences in branddevelopment process

    Differences inenvironment

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    Red Bull Has 70% of Worldwide Energy Drink Market

    http://www.redbull.com/
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    What Marketing Aspects Might Be Adapted

    for International Marketing?

    Product features Labeling

    Colors

    Materials

    Sales promotion

    Advertising media

    Brand name Packaging

    Advertising execution

    Prices

    Advertising themes

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    Commandments of Global Branding

    Understand similarities and differences in theglobal branding landscape

    Do not take shortcuts in brand building Establish a marketing infrastructure

    Embrace integrated marketing

    communications Establish brand partnerships

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    Commandments of Global Branding (cont.)

    Balance standardization and customization

    Balance global and local control

    Establish operable guidelines

    Implement a global brand-equity measurement

    system

    Leverage brand elements

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    Levels of Product Adaptation

    Production of regional product versions

    Production of country versions Production of city versions

    Production of retailer versions

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    Communications

    Communications adaptation

    Dual adaptation

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    Price Choices

    Set a uniform priceeverywhere

    Set a market-basedprice in each country

    Set a cost-based price in

    each country

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    What is a Gray Market?A gray market consists of branded productsdiverted from normal or authorized distributionschannels in the country of product origin or crossinternational borders; dealers in lower pricedcountries sell products in higher priced countries.

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    Whole-Channel Concept for International

    MarketingSeller

    International headquartersChannels between nations

    Channels within nationsFinal buyers

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    Global Organization Strategies

    World as Single Market

    Multinational

    Glocal

    http://www.nivea.com/