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procedure for OR & IND new trainers
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BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
Covers newly hired trainers
I. OBJECTIVE
II. SCOPE
• To provide guidelines for the orientation and induction of new trainers
Page No.: 1 of 6
Compiled and Controlled by: Approved by:
Benel Pilar
Strategic Quality – Manager
Arvy Villamarzo
Process Owner – Training Head
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
Compiled and Controlled by: Approved by:
III. FLOW CHART
Page No.: 2 of 6
•Signed PBC and
uploaded to People
Soft
•Trainer Expectations
•Corporate Goals
•Trainees
•Other Departments
•New Trainer
•HR
•Recruitment
•Training Manager
Flowchart
No. of New Trainers
New Trainer meets Training Manager
New Trainer joins team
Training Manager
explains PBC
New Trainer signs
PBC and uploads
to People Soft
Benel Pilar
Strategic Quality – Manager
Arvy Villamarzo
Process Owner – Training Head
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
FLOWCHART
Page No.: 3 of 6
1. HR hires a new
trainer
3. TC coordinates
with HR and IT for
HRID and network
connectivity
2. DGM updates
org chart
4. Training
Manager prepares
the PBC sheet
KCP
6. New trainer signs hard copy of
PBC and uploads soft copy into
PeopleSoft
8. TM introduces
the new trainer to
the team
Certification
of VA Trainer
5. TM explains
PBC and other
goals
7. TC forwards
signed copies of
PBC to HRD
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
5. Training Manager explains PBC to new trainer
Who: TM or Head of Training
What: Discussion of PBC
When: First day of work
Why: For new trainers complete understanding of the PBC
How: One to one discussion of PBC
6. New trainer signs PBC and uploads to People Soft
Who: New trainer
What: Signs PBC and upload to People Soft
When: After the discussion with TM
Why: For reference and documentation
How: Signs hard copies and access to People Soft for PBC
upload
7. Training Coordinator forwards signed PBC to HR
Who: Training Coordinator
What: Submission of PBC to HR
When: After new trainer signs PBC
Why: For reference and documentation
How: HR receives signed PBC copies
8. Training Manager introduces new trainer to the team
Who: Training Manager
What: Introduction of new trainer to the team
When: New trainer’s first day
Why: To welcome the new trainer
How: Introduces to team
1. HR hires a new trainer
Who: Human Resource Department
What: New VA Trainer
When: If there is an open slot for new trainers
Why: Attrition replacement or to meet increase in manpower
needs
How: Conduct interview with CRT and Training
2. DGM - Training updates Org Chart
Who: DGM - Training
What: Updates Org Chart
When: When HR informs Training start date of new trainer
Why: To revise previous org chart
How: By adding new trainer on list
3. Training Coordinator coordinates with HR for HRID and IT
for network connectivity
Who: Training Coordinator
What: Process HRID and provide network access
When: Upon hiring of new trainers
Why: For preparation of company ID / PC and phone set up
4. Preparation of new trainer’s PBC
Who: Training Manager
What: Prepares PBC of new trainer
When: Upon hiring of new trainer
Why: For discussion and orientation with new trainer
How: By basing new trainer’s PBC on PBC of superior
IV. NARRATIVE
Page No.: 4 of 6
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
New trainer signs the PBC and uploads to People SoftOrientation and Induction of New Trainers
KCPProcess
V. KEY CONTROL POINTS
Page No.: 5 of 6
VI. SOD MATRIX
xDGM - Training
xxTC
xNew Trainer
xxxTraining Manager
xHRD
87654321
Orientation and Induction of New Trainers
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
BPMSQUALITYDOCUMENT Process No.: 7.2 Ver.3
Department: Training Date of Issue: November 3, 2006
VII. LIST OF ARTIFACTS / RECORDS
Date of Issue:
VIII. SUMMARY OF CHANGES
Page No.: 6 of 6
1. Signed PBC
2. PBC uploaded in People Soft
Arvy VillamarzoAddition of process
objective, scope,
process narrative,
identification of key
control points, SOD
matrix, artifacts/records
and summary of
changes
2/2/20062
Arvy VillamarzoVictor ManlansingChanged process
flowchart, narrative,
KCP, SOD matrix &
records
11/03/20063
Date Approved Approved byReviewed byNature of Change Version Date Version
Printed copies will only be valid if signed by the Process Owner and Manager - Strategic Quality
