NATIONAL ASSESSMENT TOOLS

EVIDENCE PLANCOMPETENCY STANDARD

COMPUTER HARDWARE SERVICING NCII

UNIT OF COMPETENCY

INSTALL COMPUTER SYSTEMS AND NETWORKS

Ways in which evidence will be collected: [tick the column]Written ExamOral QuestioningDemonstration

The evidence must show that the candidate

2.1 Follows OH&S policies and procedures for installing devices/systems. *

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2.2 Installs devices / systems in accordance with requirements, without damage or distortion to the surrounding environment or services.*

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2.3 Carries out variation to devices / systems installation in accordance to customer/client requirements.

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2.4 Terminates and connects devices / systems a in accordance with requirements.*

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2.5 Responses to unplanned events or conditions in accordance with established procedures.

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2.6 Obtains approval in accordance with established procedures from appropriate personnel before any contingencies are implemented.

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2.7 Undertakes on-going checks of the quality of the work in accordance with established procedures.*

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Candidates Signature:Date:

DEMONSTRATION

CandidatesName:

AssessorsName:

Unit of competency:INSTALL COMPUTER SYSTEMS AND NETWORKS

Qualification:COMPUTER HARDWARE SERVICING NCII

Date of assessment:

Time of assessment:

Instructions for demonstration

Given the necessary materials, tools and equipment, you are required to DISASSEMBLE / ASSEMBLE a computer unit in accordance with the standards of your qualification within 1 hour.

Materials, Tools, Equipment/Testing Devices and PPE

Protective eyewear, Digital multi-meter, Wire stripper with bolt cutter, Pliers (assorted)Screw drivers (assorted), Soldering iron, Desoldering tool, Allen wrench (0.05 0.25 inch)Flashlight, IC insertion/extraction tool, Mirror (inspection), RS 232 pin insertion/extraction toolSharp pointed tweezers, Antistatic wrist wrap, LAN Tester, Crimping tools. Paintbrush, eraser, wiping cloth. Personal computer systems and devices. Monitor System unit and its components e.g., motherboard, power supply.

OBSERVATION to show if evidence is demonstrated

During the demonstration of skills, did the candidate..YesNoN/A

Follows OH&S policies and procedures for installing devices/systems.

Installs devices / systems in accordance with requirements, without damage or distortion to the surrounding environment or services.

Carries out variation to devices / systems installation in accordance to customer/client requirements.

Terminates and connects devices / systems a in accordance with requirements.

Responses to unplanned events or conditions in accordance with established procedures.

Obtains approval in accordance with established procedures from appropriate personnel before any contingencies are implemented.

Undertakes on-going checks of the quality of the work in accordance with established procedures.

The candidates demonstration was:

Satisfactory Not Satisfactory

Instruction for demonstration should contain a condition, performance and standard of performance.Copy all the evidences with check under demonstration method in your evidence plan and paste it under the observation column below and change/remove s, es, or ies to make it singular.

QUESTIONING TOOLQuestions to Probe the Candidates Underpinning Knowledge

Satisfactory Response

The candidate should answer the following questions:YesNo

Extension/Reflection Questions

1. In operating system installation, aside from Windows XP, can you install a latest OS, say Windows 8? Explain.

Safety Questions

2. What is the proper way to handle a printed circuit board such as the memory module?

Contingency questions

3. What will you if you hear a loud bang in your Power Supply Unit while energizing your PC?

Infrequent Events

4. What will you do if one of the computer component breaks down while performing installation?

Rules and Regulations

5. How can you say that you follow strictly the computer labs rules and regulations?

The candidates underpinning knowledge was:

SatisfactoryNot Satisfactory

Feedback to candidate:

The candidates overall performance was:

SatisfactoryNot Satisfactory

Candidates signature:Date:

Assessors signature:Date:

Acceptable answers are:

1. Installation of Windows 8 is almost the same as installing Windows XP. However, you must see to it that the requirements of installing Windows 8 must be meet in order for it to work properly. (Correct size of HDD, the motherboard and processor type, and enough memory and disk space).2. The proper way of handling or holding a memory module is by holding the memory module by the outside edges only. Before you begin handling a memory module or opening the case on a computer system, be sure to attach an antistatic device to your body and then to an unpainted metal component on the chassis of your system. Computer systems are susceptible to potentially damaging electrostatic discharge pulses. An Electrostatic Discharge (ESD), also known as static electricity, is a transfer of energy that can damage sensitive computer circuitry.3. Unplug your unit and carefully check what is the cause of power supply unit failure. Check all power supply connectors and see if there is something shorting them. Request for another good known power supply and test the unit again.4. Rules and Regulations are given to any person new and unfamiliar to the place. As a new comer and as a trainee, the first you remember is to follow the house rules and regulations.

Assessors signature:

RECORDING SHEET FOR ORAL QUESTIONINGCandidates name:

Unit of competency:INSTALL COMPUTER SYSTEM AND NETWORKS

Qualification:COMPUTER HARDWARE SERVICING NCII

Oral/Interview QuestionsSatisfactory Response

YesNo

1. What is the function Northbridge Chip IC? Southbridge Chip IC?

2. What do you mean by volatile memory? Non-volatile memory?

3. What do you mean in flashing the BIOS?

4. Safety is the first concern of the job. Why we need to use an antistatic wrist strap?

5. What is primary partition?

The candidates underpinning knowledge was:

Satisfactory Not satisfactory

Candidates Signature:Date:

Assessors signature:Date:

Acceptable Answers are:

1. The Northbridge is the chip or chips that connect aCPUtomemory, the PCI bus, Level 2 cache and AGP activities. The Northbridge chips communicate with the CPUthrough the FSB. The Southbridge is the chip that controls all of the computers I/O functions, such as USB,audio, serial, the system BIOS, the ISA bus, the interrupt controller and the IDE channels.

2. Volatile memoryis computer storage that only maintains its data while the device is powered. Most RAM (random accessmemory) used for primary storage in personal computers isvolatile memory.Non-volatileis a term used to describe anymemoryorstoragethat is saved regardless if the power to the computer is on or off. The best example of non-volatile memory and storage is a computerhard drive,flash memory, andROM.

3. Flashing the BIOS is akin to updating software on your operating system but is a different process because the BIOS software is stored, not the hard drive, but rather on a chip on the motherboard.In order to update the BIOS, the software chip must be completely erased and updated with a flash utility; this is essentially the process known as flashing the BIOS. This is referred to as flashing because the BIOS code is stored in flash memory.

4. An anti-static wrist strap is a key piece of safety gear that helps to prevent the buildup of static electricity near sensitive electronics or other projects where static charge could damage electronics or cause safety issues.

5. Primary partition is the very hard disk partition which can be used to install Windows operating system, and only one primary partition can be set as active to boot operating system at a time. It is created by using unallocated space rather than free space.

Assessors signature:Date: