7. Motivation Concepts

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    -./ 0.11231

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    hierarchy of neeMaslow’s

    hierarchy of fiveneeds—physiolosocial, esteem, aselfactualizationneed is substantnext need becom

    Lower-order needs: Needs thatare satisfied externally, such asphysiological and safety needs.

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    Maslow’s Need Theory

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    managers assume employees cawork as being as natural as rest play, and therefore the average pcan learn to accept, and even seresponsibility.

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    Using Maslow’s framework

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    two-factor theory A

    theory that relatesintrinsic factors tojob satisfaction andassociates extrinsicfactors withdissatisfaction.

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    Wadped

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    Criticisms of Herzberg’s #>.2@/

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    Two factor themotivation - hy

    two-factor theory A theory that relates intrinsicfactors to job satisfaction and associates extrin

    factors with dissatisfaction.

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    McClelland’s Theory of '..E1

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     A theory that stateand affiliation are tthat help explain m

    (nAch) The drive to excel,achieve in relationship to aof standards, and to strivesucceed.

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    relationships.

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    Best Support for McClelland’s Theory

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    CONTEMPORARY THEORIES they represent the current state of th

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    ,.8;IJ.:.@9534:523(#>.2@/

    CONTEMPORARY THEORIES they represent the current state of themployee motivation.

    self-determination theory: A theory of motivation that is concerned with the

    beneficial effects of intrinsic motivation and the harmful effects of extrinsic motiv

    cognitive evaluation theory: A version of self-determination theory which holds that allocating extrinsic rewardbehavior that had been previously intrinsically rewarding tends to decrease the ovlevel of motivation if the rewards are seen as controlling.

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    [email protected] N2O *3D4D.9.3:

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    P248I,.::53D(#>.2@/(

    goal-setting theory A theory that says

    that specific and difficult goals, with

    feedback, lead to higher performance

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    g y j ( )encompasses specific goals, particiexplicit time period, with feedback o

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    L"10*#",2+,1+&%In addition to feedback,

    three other factors

    influence the goals–performancerelationship: goalcommitment, taskcharacteristics, andnational culture.

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    noain (shth (ac

    increases self-efficacy. Arousal leads to an

    energized state, so theperson gets “psyched up”

    and performs better.

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    (also known as social cognitive theory or social learning thto an individual’s belief that he or she is capable of perform

    gaining relevant exptask or job.

    becombecauselse do

    Vicarioeffectivyourseperson

    becoming more confident becausesomeone convinces you that you

    have the skills necessary to besuccessful.

    increases self-efficacy. Arousal leads to an

    energized state, so theperson gets “psyched up”

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    behaviorism , which argues that behavior followsstimuli in a relatively unthinking manner 

    Reinforcement theorists see behaenvironmentally caused.

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    M.53;[email protected]: #>.2@/

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    Reinforcement theorists see behaenvironmentally caused.

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    Much of what we have learned comes from watching mo

    film and television performers, bosses, and so forth. Thisboth observation and direct experience is called social-le

    Models are central to the social-learning viewpoint. Four influence on an individual:

    1. Attentional processes. People learn from a model onlyand pay attention to its critical features. We tend to be mby models that are attractive, repeatedly available, importo us in our estimation.

    2 Retention processes A model’s influence depends on

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    *QK5:/(#>.2@/

     A theory that says that individuals compare their job inputs and outcomes with thoseand then respond to eliminate any inequities.

    The referent an employee selects adds to the complexity of equity theory .There are four referent comparisons:

    1. Self–inside. An employee’s experiences in a different position inside the employecurrent organization.

    2. Self–outside. An employee’s experiences in a situation or position outside the em

    current organization.

    3. Other–inside. Another individual or group of individuals inside the employee’s org

    4. Other–outside. Another individual or group of individuals outside the employee’sorganization.

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    =>.3 *9682/..1 [email protected]

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