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Roles and Roles and responsibilities of responsibilities of Training manager Training manager

69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

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Page 1: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsibilities Roles and responsibilities of Training manager of Training manager

Page 2: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Objective of this sessionObjective of this session

• By the end of the session the students will be able to understand and explain various qualities of training manager that makes them good trainer, changing role of a training manager and challenges to him by using a case study in a given class room environment

Page 3: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Outline of the sessionOutline of the session

• Qualities of a training manager

• Changing role of Training manager

• Challenges faced by a Training manager

• Case study and discussion

Page 4: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Qualities of a Training ManagerQualities of a Training Manager

• Approachable• Aware of role requirements• Creativity• Empathic• Enthusiastic• Mental Agility• People skills• Practices what is preached• Punctual• Self awareness

Page 5: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Qualities…Qualities…

• Self development motivation

• Sensitivity• Training skills and

knowledge• Articulate• Commitment• Credible• Enjoys working with

people

• Positive attitude• Programme skills• Resilience• Self confidence• Sense of humor• Stress management,

Understandable• Flexible• Organizational and

task /skill knowledge

Page 6: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Changing role of the trainerChanging role of the trainer

• The economic, technological, social and political context within which organizations are now required to operate is in a state of continual flux.

• Need to become a ‘Learning organization’

• Need to adopt to the situation and changing culture

Page 7: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Changing role…Changing role…

• From being passive to being more active in communicating the benefits of training

• From reactive to proactive response in dealing with performance problems

• Converting problems in to opportunities• From peripheral to perceiving themselves as

central and key influence to the organization to realize organizational objectives

• From merely a technologist to developing a strategic role –direction to learning function and formulating training policy

Page 8: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Role of training manager…Role of training manager…

• Trainer: Actually carrying out training• Provider: Designing, updating, maintaining and delivering training

programme• Internal Consultant: Analyze organizational problems, and

recommend solutions• Innovator: Supporting and assisting organizations to bring about

effective change and solve performance problem• Learning specialist• Planner, Administrator and organizer: planning organizing,

controlling developing the training function. Setting training goals• Visonory: As a perspective thinker he develops a long term vision

for the organization and training function

Page 9: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

The consultancy role of trainerThe consultancy role of trainerInitial Contract and gaining Entry

Preliminary problem identification and definition

Contracting

Investigation

Feedback to client

Decide and plan course of action with client

Design learning strategy, activities and methods

Resource and implement

Evaluate

Page 10: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Challenges of a training managerChallenges of a training manager

• Financial challenges: Often training manager has to work with a challenge from finance department about budget and cost estimate and source of training

• Technical challenges: He/she has to keep updated with all latest changes in rules regulations, technology, legislations.

• Process challenges: New methods of training is being uploaded in the training field. E learning new software etc., using new equipments and resource material has to be up dated and should be able to handle

• Strategic challenge: The strategic challenge is to monitor and respond to expected changes in skill requirements, and to deliver training which provides demonstrable, measurable bottom line results, both short and the long term.

• Professional challenge: To keep updated with changing practices and skill, to manage ongoing professional development. Ensuring own development

• Institutional challenges: How to build good institutions for the well being of HRD department is a big task

• Ideological challenge: • Challenge to be free from favoritism/ nepotism: • Maintaining ethics and values: • BIG CHALLENGE TO TRAINING PROFESSION AS SUCH : DIFFERENT PEOPLE

UNDERSTAND DIFFERENTLY ABOUT TRAINNG FUNCTION•

Page 11: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

Travails of a training manager A Travails of a training manager A case study. case study.

• Please form group of three and discuss the case – Identify the problem– Analyze the possible solutions– Answer the question given at the end of the

case.

Page 12: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

ConclusionConclusion

• Training a complex function at times you may get frustration. But if it is carried out with passion, you may get enormous job satisfaction and pleasure resulting in organizational effectiveness

Page 13: 69251372 Session 2 Role and Responsibilities and Challenges of Training Manager

Roles and responsiblities of Roles and responsiblities of training managertraining manager

A presentation by Dr.G.JawaharA presentation by Dr.G.Jawahar

ReferencesReferences

• Reading hand book of AIMA

• The theory and Practice of Training by– Roger Buckley and Jim Caple