626_admn_en

NetManager - Base System

V6.2

Administration Manual

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The information in this document is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia Siemens Networks customers only for the purposes of the agreement under which the document is submitted, and no part of it may be used, reproduced, modified or transmitted in any form or means without the prior written permission of Nokia Siemens Networks. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes customer comments as part of the process of continuous development and improvement of the documentation.

The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products are given "as is" and all liability arising in connection with such hardware or software products shall be defined conclusively and finally in a separate agreement between Nokia Siemens Networks and the customer. However, Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions contained in the document are adequate and free of material errors and omissions. Nokia Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which may not be covered by the document.

Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO EVENT WILL Nokia Siemens Networks BE LIABLE FOR ERRORS IN THIS DOCUMENTA-TION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDI-RECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION IN IT.

This documentation and the product it describes are considered protected by copyrights and other intellectual property rights according to the applicable laws.

The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark of Nokia Corporation. Siemens is a registered trademark of Siemens AG.

Other product names mentioned in this document may be trademarks of their respective owners, and they are mentioned for identification purposes only.

Copyright Nokia Siemens Networks 2008. All rights reserved

f Important Notice on Product Safety Elevated voltages are inevitably present at specific points in this electrical equipment. Some of the parts may also have elevated operating temperatures.

Non-observance of these conditions and the safety instructions can result in personal injury or in property damage.

Therefore, only trained and qualified personnel may install and maintain the system.

The system complies with the standard EN 60950 / IEC 60950. All equipment connected has to comply with the applicable safety standards.

The same text in German:

Wichtiger Hinweis zur Produktsicherheit

In elektrischen Anlagen stehen zwangslufig bestimmte Teile der Gerte unter Span-nung. Einige Teile knnen auch eine hohe Betriebstemperatur aufweisen.

Eine Nichtbeachtung dieser Situation und der Warnungshinweise kann zu Krperverlet-zungen und Sachschden fhren.

Deshalb wird vorausgesetzt, dass nur geschultes und qualifiziertes Personal die Anlagen installiert und wartet.

Das System entspricht den Anforderungen der EN 60950 / IEC 60950. Angeschlossene Gerte mssen die zutreffenden Sicherheitsbestimmungen erfllen.

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Table of ContentsThis document has 382 pages.

1 Editorial Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191.1 Target group and structure of this manual . . . . . . . . . . . . . . . . . . . . . . . . . 191.2 Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191.3 Documentation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201.3.1 NetManager base system documentation . . . . . . . . . . . . . . . . . . . . . . . . . 201.3.2 NetM boot documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221.3.3 NetManager OA&M application documentation . . . . . . . . . . . . . . . . . . . . . 221.3.4 Element manager documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221.3.5 Network element documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231.4 Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 Overview of administration tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252.1 General overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252.2 Detailed explanations for setting up network elements. . . . . . . . . . . . . . . . 262.2.1 Setting up a CP-based NE under direct control via X.25 . . . . . . . . . . . . . . 272.2.2 Setting up a CP-based NE under direct control via TCP/IP using a TCP/IP-

X.25 router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292.2.3 Setting up a CP-based NE under direct control via TCP/IP . . . . . . . . . . . . 312.2.4 Setting up an MP-based NE under direct control . . . . . . . . . . . . . . . . . . . . 332.2.5 Setting up an SNMP node of an NE under direct control . . . . . . . . . . . . . . 352.2.6 Setting up an EM/SDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392.2.7 Setting up a geo-redundant OS pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412.3 Administrative tasks during installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452.4 Remotely administering Windows servers using Remote Desktop

for Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462.4.1 Installing Remote Desktop Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . 462.4.2 Using Remote Desktop Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472.4.2.1 Connecting using the virtual session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472.4.2.2 Connecting to the console session of a server . . . . . . . . . . . . . . . . . . . . . . 482.4.2.3 Connecting to the shadow console session of a server . . . . . . . . . . . . . . . 482.5 Windows system resources setup by NetManager. . . . . . . . . . . . . . . . . . . 492.5.1 Windows services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492.5.2 Windows users and user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502.5.3 Windows registry entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502.5.4 Windows file system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502.5.5 Network shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502.5.6 Environment variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502.6 Windows security recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512.6.1 Preventing the loading of alternative operating systems . . . . . . . . . . . . . . 512.6.2 Protecting the availability of a server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512.6.3 Disabling unnecessary accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512.6.4 Verifying that the administrator account has a strong password . . . . . . . . 522.6.5 Configuring the administrator account . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522.6.6 Installing antivirus software and updates . . . . . . . . . . . . . . . . . . . . . . . . . . 522.6.7 Installing latest Windows service packs and security hotfixes . . . . . . . . . . 52

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2.6.8 Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522.6.9 Using disk quotas for NetM servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532.7 Limits for administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

3 Administering remote access over Citrix . . . . . . . . . . . . . . . . . . . . . . . . . . . 553.1 Configuring the MetaFrame server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553.1.1 Publishing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553.1.1.1 Configuring and publishing applications for explicit users . . . . . . . . . . . . . . 553.1.2 Configuring published applications / published desktop for load sharing. . . 573.1.3 Application launching and embedding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 583.1.3.1 Creating an ICA file for application launching . . . . . . . . . . . . . . . . . . . . . . . 583.1.3.2 Creating an HTML file for application embedding . . . . . . . . . . . . . . . . . . . . 593.1.4 Managing user sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593.1.4.1 Disconnecting user sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593.1.4.2 Connecting user sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603.1.4.3 Sending a message to a single user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603.1.4.4 Sending a broadcast message to all logged on users . . . . . . . . . . . . . . . . . 603.1.4.5 Preventing users to establish a session. . . . . . . . . . . . . . . . . . . . . . . . . . . . 613.1.4.6 Shadowing a user session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613.1.5 Configuring Citrix and Terminal Services sessions . . . . . . . . . . . . . . . . . . . 613.2 Configuring MetaFrame clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633.2.1 Copying the ICA file to application launching. . . . . . . . . . . . . . . . . . . . . . . . 633.2.2 Adding a new network remote application over LAN . . . . . . . . . . . . . . . . . . 633.2.2.1 Creating a direct connection to the server . . . . . . . . . . . . . . . . . . . . . . . . . . 633.2.2.2 Setting up a connection to a published application . . . . . . . . . . . . . . . . . . . 643.2.3 Adding a dial-in remote application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663.2.4 Modifying the settings of a remote application. . . . . . . . . . . . . . . . . . . . . . . 663.2.5 Modifying the hotkeys for a ICA connection. . . . . . . . . . . . . . . . . . . . . . . . . 663.3 Mapping MetaFrame client printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673.4 Denying access to the MetaFrame server . . . . . . . . . . . . . . . . . . . . . . . . . . 693.5 Limit on the number of Application Instances . . . . . . . . . . . . . . . . . . . . . . . 71

4 Managing the communication database with NE Administration . . . . . . . . . 734.1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744.2 Adding a new partner system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 754.2.1 Q3 specific data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764.2.2 Application types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764.2.3 Transport system types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774.3 Creating an element manager/subdomain manager . . . . . . . . . . . . . . . . . . 774.3.1 Selecting the server IDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794.3.2 Setting filter criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 804.4 Creating a geo-redundant partner operations system . . . . . . . . . . . . . . . . . 814.5 Example: Creating multiple NetM geo-redundant partner OS pairs as element

managers (EM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824.6 Managing network elements under direct control . . . . . . . . . . . . . . . . . . . . 844.6.1 Creating a network element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844.6.1.1 Setting the Protocol Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 874.6.2 Creating network element specific Q3 data . . . . . . . . . . . . . . . . . . . . . . . . . 88

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4.6.3 Creating a remote switching unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 904.6.4 Configuring MP-based NEs for TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 904.6.4.1 NE application for Q3 communication to the MP over TCP/IP . . . . . . . . . . 904.6.4.2 NE application for dialog with the CP (via MP) over TCP/IP. . . . . . . . . . . . 924.6.4.3 NE application for FTP file transfer to the MP and to the CP (via MP) over

TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 934.6.5 Configuring CP-based NEs for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 934.6.5.1 NE application for dialog to the CP over TCP/IP . . . . . . . . . . . . . . . . . . . . 934.6.5.2 NE application for Q3 communication to the CP over TCP/IP . . . . . . . . . . 954.6.5.3 NE application for FTAM file transfer to the CP over TCP/IP . . . . . . . . . . . 964.6.6 Configuring CP-based NEs for TCP/IP-X.25 router . . . . . . . . . . . . . . . . . . 984.6.6.1 NE application for dialog to the CP over a TCP/IP-X.25 router . . . . . . . . . 984.6.6.2 NE application for Q3 communication to the CP over a TCP/IP-X.25 router994.6.6.3 NE application for FTAM file transfer to the CP over a TCP/IP-X.25 router . .

1004.6.7 Configuring CP-based NEs for X.25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1014.6.7.1 NE application for dialog to the CP over X.25. . . . . . . . . . . . . . . . . . . . . . 1014.6.7.2 NE application for Q3 communication to the CP over X.25 . . . . . . . . . . . 1014.6.7.3 NE application for FTNEA file transfer to the CP over X.25 . . . . . . . . . . . 1024.6.7.4 NE application for FTAM file transfer to the CP over X.25 . . . . . . . . . . . . 1034.6.8 Configuring NetM SiM/ BCT boot for TCP/IP . . . . . . . . . . . . . . . . . . . . . . 1044.6.8.1 NE application for remote execution over TCP/IP . . . . . . . . . . . . . . . . . . 1044.6.9 Supervising network elements by DCN surveillance . . . . . . . . . . . . . . . . 1054.7 Administering network element groups. . . . . . . . . . . . . . . . . . . . . . . . . . . 1074.7.1 Working with the tree view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1084.7.2 Working with the list view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1094.8 Managing communication servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1094.8.1 Modifying communication server properties . . . . . . . . . . . . . . . . . . . . . . . 1104.8.2 Creating communication server specific Q3 data . . . . . . . . . . . . . . . . . . . 1104.8.3 Configuring CSs for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1114.8.3.1 CS application for Q3 communication over TCP/IP . . . . . . . . . . . . . . . . . 1114.8.3.2 CS application for dialog over TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . 1124.8.3.3 CS application for FTAM file transfer to the CP over TCP/IP or TCP/IP-X.25

router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1134.8.4 Configuring CSs for X.25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1134.8.4.1 CS application for dialog to the CP over X.25. . . . . . . . . . . . . . . . . . . . . . 1134.8.4.2 CS application for Q3 communication to the CP over X.25 . . . . . . . . . . . 1144.8.4.3 CS application for FTNEA file transfer to the CP over X.25 . . . . . . . . . . . 1164.8.4.4 CS application for FTAM file transfer to the CP over X.25 . . . . . . . . . . . . 1164.8.5 Updating the TNS database manually . . . . . . . . . . . . . . . . . . . . . . . . . . . 1174.9 Upgrading the network element version in an operations system . . . . . . 1184.10 Upgrading NE(s) in NetM using NEVersionUpg . . . . . . . . . . . . . . . . . . . . 1194.10.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1194.10.1.1 Additional pre-condition steps for performing NE Version upgrade on HA Serv-

er configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1204.10.2 Tool Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1214.10.3 Procedure for Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1224.10.3.1 Common steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

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4.10.3.2 Additional steps in case of upgrade from EWSD to hiE9200. . . . . . . . . . . 1234.10.3.3 Additional steps in case of upgrade from hig1600V2 to hig1600V3. . . . . . 1244.10.4 Work Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1264.10.5 List of Services and Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

5 Managing SNMP nodes with Basic Configuration and System Setup . . . . 1285.1 General information and administration prerequisites . . . . . . . . . . . . . . . . 1285.1.1 BCSS software components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1285.1.2 Plug-ins for the generic BCSS GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1295.1.3 Prerequisites for using BCSS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1305.2 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1305.3 Using Basic Configuration and System Setup . . . . . . . . . . . . . . . . . . . . . . 1315.3.1 Creating a generic SNMP node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1315.3.2 Modifying/deleting nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1345.3.3 Configure geo-redundant partner OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1345.3.4 Auto discovering nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1355.3.5 Displaying connection details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1365.3.6 Updating the tree view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1365.3.7 Updating the node state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1375.3.8 Finding a node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1375.3.9 Displaying NE properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1375.3.10 Modifying BCSS generic preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1375.4 Configuring the OA&M network with generic SNMP nodes . . . . . . . . . . . . 1385.4.1 Network layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385.4.1.1 Retrieving IP and SNMP data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385.4.1.2 Configuration example of generic SNMP nodes . . . . . . . . . . . . . . . . . . . . 1395.4.2 Configuring the data network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1405.4.3 Preconfiguring nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

6 Setting up the network element database . . . . . . . . . . . . . . . . . . . . . . . . . 1426.1 Setting up the coordination processor database . . . . . . . . . . . . . . . . . . . . 1426.1.1 Setting up the CP database for dialog, Q3, FTNEA, and FTAM over X.25 1426.1.1.1 Creating data in the CP database for X.25 connection . . . . . . . . . . . . . . . 1446.1.1.2 Creating CP user authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1516.1.2 Setting up the CP database for dialog, Q3, and FTAM over TCP/IP . . . . . 1526.1.2.1 Creating data in the CP database for TCP/IP connection . . . . . . . . . . . . . 1546.1.2.2 Creating CP user authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1626.1.3 Setting up the CP database for dialog over TCP/IP (via MP) . . . . . . . . . . 1636.1.4 Configuring message routing for MML alarms on the CP . . . . . . . . . . . . . 1646.1.5 Ensuring CP user authorizations for fault management. . . . . . . . . . . . . . . 1656.1.6 Configuring the CP for sending alarm notifications . . . . . . . . . . . . . . . . . . 1666.1.7 Setting the location information for hiG 1600 NE types . . . . . . . . . . . . . . . 1666.2 Setting up the main processor database . . . . . . . . . . . . . . . . . . . . . . . . . . 1676.2.1 Setting up the MP database for Q3 communication over TCP/IP with NE Layer

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1676.2.1.1 Prerequisites for using NE Layer Management . . . . . . . . . . . . . . . . . . . . . 1686.2.1.2 Getting started: Selecting the network element . . . . . . . . . . . . . . . . . . . . . 1686.2.1.3 General procedure for configuring the MP. . . . . . . . . . . . . . . . . . . . . . . . . 169

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6.2.1.4 Configuration file structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1696.2.1.5 Editing the MP configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1706.2.1.6 Setting up local applications for Q3 communication . . . . . . . . . . . . . . . . . 1716.2.1.7 Setting up remote applications for Q3 communication . . . . . . . . . . . . . . . 1716.2.2 Creating MP user authorizations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1726.2.3 Configuring the MP for alarm forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 1736.3 Further prerequisites in the operations system. . . . . . . . . . . . . . . . . . . . . 176

7 Configuring fault management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1777.1 Alarm collection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1777.1.1 Alarm life cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1787.1.2 User groups responsible for fault management . . . . . . . . . . . . . . . . . . . . 1797.1.3 Alarm alignment between the OS and network elements . . . . . . . . . . . . . 1797.1.4 STMI alarm integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1807.1.5 Switching between SNMP Northbound Interface and SNMP Proxy Agent 1807.2 Administering the alarm data service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1807.2.1 Administering state management for ADS . . . . . . . . . . . . . . . . . . . . . . . . 1817.2.2 Administering name service for ADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817.2.2.1 Alarm redundancy Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817.2.2.2 Administering name service for ADS with alarm redundancy . . . . . . . . . . 1837.2.3 Administering NetM ADS user group for NEs under direct control . . . . . . 1847.2.4 Administering NetM ADS_BackUp user group for NEs under direct control. .

1847.2.5 Administering NetM ADS user group for partners in the OS hierarchy. . . 1857.2.6 Administering NetM Routing UG user group for NEs under direct control 1857.2.7 Using the ADS Administration tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1857.2.8 Message Mapping and Alarm Suppressing . . . . . . . . . . . . . . . . . . . . . . . 1887.2.8.1 Collecting unsolicited messages with the MML and Q3 alarm data collector .

1887.2.8.2 Applying the configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1917.2.8.3 Valid entries for the various fields in the Scamconfig.xml. . . . . . . . . . . . . 1917.2.9 Configuring Overload Handling and Detection . . . . . . . . . . . . . . . . . . . . . 1977.2.9.1 Valid entries for the various fields in the MMLADCOverload.xml . . . . . . . 1987.2.9.2 Applying the configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.3 Administering Alarm and Message Display . . . . . . . . . . . . . . . . . . . . . . . 1997.3.1 Creating a global alarm view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.4 Creating maps with Topology Map Editor . . . . . . . . . . . . . . . . . . . . . . . . . 2087.4.1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.4.1.1 Node tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.4.1.2 Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2107.4.2 Getting started with map creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2117.4.3 Basics for working with TM Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2117.4.4 Using map templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2127.4.5 Working with maps and map templates . . . . . . . . . . . . . . . . . . . . . . . . . . 2137.4.6 Creating and changing maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2137.4.7 Assigning maps to user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2167.4.8 Configuring node and map objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2167.4.9 Managing applications and images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

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7.5 Creating floor plans with Floor Plan Editor. . . . . . . . . . . . . . . . . . . . . . . . . 2187.5.1 Getting started: Opening a floor plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2197.5.2 Working with floor plan objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2207.5.3 Creating racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2207.5.4 Drawing illustrative objects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2217.6 Administering supports of periodic alarm synchronization between geo-redun-

dant partner OSs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2227.7 Configuring NetM Traffic Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

8 Managing users and user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2258.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2258.1.1 Windows user administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2258.1.2 Network element user administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2258.1.3 NetManager users/user group administration . . . . . . . . . . . . . . . . . . . . . . 2268.1.3.1 Default NetManager user and user groups . . . . . . . . . . . . . . . . . . . . . . . . 2268.1.3.2 Additional NetManager user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2278.1.3.3 Assigning NetManager applications and privileges . . . . . . . . . . . . . . . . . . 2278.1.4 Security management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2278.1.4.1 Single-sign-on for network element access . . . . . . . . . . . . . . . . . . . . . . . . 2288.1.4.2 User authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2288.2 Managing Windows users and user groups. . . . . . . . . . . . . . . . . . . . . . . . 2318.2.1 Using server-based user profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2318.2.1.1 User profiles in a users home directory on the file server . . . . . . . . . . . . . 2328.2.1.2 Configuring DFS for user profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2328.2.1.3 Assign quotas for roaming profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2358.2.2 Redirecting folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2368.2.3 Assigning folders to directories on the file server. . . . . . . . . . . . . . . . . . . . 2378.2.4 Managing Windows user groups for NetM users . . . . . . . . . . . . . . . . . . . . 2388.2.5 Managing Windows user IDs and Windows user groups for NetM users . 2398.2.5.1 Windows administrator user IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2408.2.5.2 Changing the Windows administrator user ID . . . . . . . . . . . . . . . . . . . . . . 2408.2.5.3 First administrator user account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2418.2.5.4 Creating a Windows user ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2418.2.5.5 Changing a Windows user ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2438.2.5.6 Deleting a Windows user ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2448.2.5.7 Creating a Windows user group ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2458.2.5.8 Changing a Windows user group ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2468.2.5.9 Deleting a Windows user group ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2468.2.6 Automatic password expiration handling by NetM Scheduler . . . . . . . . . . 2478.3 Managing Windows users and user groups from a trusted domain . . . . . . 2488.3.1 Setting up a trust relationship with other domains . . . . . . . . . . . . . . . . . . . 2488.3.2 Creating, changing, and deleting user and user group IDs . . . . . . . . . . . . 2488.4 Administering users for EM/SDM single sign-on . . . . . . . . . . . . . . . . . . . . 2488.4.1 Administering users for NetManager EM/SDM single sign-on . . . . . . . . . . 2498.4.2 Administering users for ACI / iNMC / @Com EM single sign-on . . . . . . . . 2498.5 Synchronizing scheduled tasks on communication servers with SchedSync .

2508.5.1 Using SchedSync. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

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8.5.2 Transferring scheduled tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2528.5.3 Restoring scheduled tasks on an original CS . . . . . . . . . . . . . . . . . . . . . . 2528.5.4 Rescheduling tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2528.6 Managing NetM users and user groups with NetM Administration . . . . . . 2528.6.1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2548.6.2 Creating NE user authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2558.6.3 Considerations on communication server assignment . . . . . . . . . . . . . . . 2588.6.4 Creating task templates with Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . 2598.6.4.1 Copying and moving tasks and folders using drag-and-drop . . . . . . . . . . 2608.6.4.2 Upgrading task trees from previous versions of NetManager. . . . . . . . . . 2608.6.4.3 Viewing new tasks of a TP after TP synchronization . . . . . . . . . . . . . . . . 2608.6.4.4 Transferring common task profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2618.6.4.5 Advanced Copy/Delete of Global Task /NE Independent Tasks in Task Wizard

2618.6.5 Managing NetM user groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2628.6.6 Using NetM Administration tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2708.6.6.1 Using Alarm Data Service Administration . . . . . . . . . . . . . . . . . . . . . . . . . 2708.6.6.2 Using Time Sync Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2708.6.6.3 Using Topology Map Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2728.6.6.4 Using SNMP Agent Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2728.6.6.5 Using TP Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2738.6.6.6 Using Name Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2738.6.6.7 Using UG-NE Group Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2748.6.6.8 Managing CORBA Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2758.6.6.9 Using State Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2848.7 Managing passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2868.7.1 Changing Oracle user passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2868.7.2 Changing the Oracle SYS user password in a OS configuration without HA

server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2878.7.2.1 Changing Oracle SYS user passwords of base database instance . . . . . 2878.7.2.2 Changing Oracle SYS user passwords of ImportDB instance . . . . . . . . . 2888.7.3 Changing the Oracle SYS user password in a OS configuration with HA server

2898.7.4 Changing Oracle standard user passwords . . . . . . . . . . . . . . . . . . . . . . . 2908.7.4.1 Changing Oracle standard user passwords of base database instance. . 2908.7.4.2 Changing Oracle standard user passwords of ImportDB instance . . . . . . 2918.7.5 Changing the Oracle PS4 user password. . . . . . . . . . . . . . . . . . . . . . . . . 2918.7.6 Verifying changed Oracle passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2928.7.7 Changing Oracle Listener passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2928.7.8 Changing the NetM First administrator password. . . . . . . . . . . . . . . . . . . 2938.7.9 ModifyENMPassword command description . . . . . . . . . . . . . . . . . . . . . . 2948.7.9.1 ModifyENMPassword error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 2978.7.10 Modifying NE user ID passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2988.7.10.1 Change Password on a Classic NE (or CP) . . . . . . . . . . . . . . . . . . . . . . . 2998.7.10.2 Change Password on a Powernode NE. . . . . . . . . . . . . . . . . . . . . . . . . . 3008.7.10.3 Change Password on a STP NE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3038.7.10.4 Change Password for Telnet/SSH User . . . . . . . . . . . . . . . . . . . . . . . . . . 3038.7.10.5 Description of Command Line Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

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8.7.11 Modifying the TCP/IP-X.25 router's community string . . . . . . . . . . . . . . . . 307

9 Administering documentation sets with Doc Set Administration . . . . . . . . 3089.1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3089.2 Administering documentation sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

10 Administration for viewing the Alarm Documentation through the IIS Web Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

10.1 Creating a ALDOC virtual directory for AlarmDocViewerWeb . . . . . . . . . . 31010.2 Creating a databases virtual directory for ALarmDocViewerWeb . . . . . . . 31410.3 Setting security attributes and properties on the ALDOC folder in IIS . . . . 317

11 Creation of Virtual Directory for Internode Applications . . . . . . . . . . . . . . . 31911.1 Creating a virtual directory for FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . 319

12 Administering file transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32512.1 Enabling the TRANSFILE task for CP-initiated

FTNEA file transfer with openFT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

13 Retrieving log information with Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . 32813.1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32913.1.1 Session list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32913.1.2 OS log list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33013.2 Working with the task list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33113.3 Working with the session and OS log list . . . . . . . . . . . . . . . . . . . . . . . . . . 33113.4 Displaying detailed OS log information . . . . . . . . . . . . . . . . . . . . . . . . . . . 33213.5 Opening a dump file with archived log database records . . . . . . . . . . . . . 33213.6 Automatic log archiving background Information . . . . . . . . . . . . . . . . . . . . 33313.7 Generating reports for archived OS log files using OSLogReport . . . . . . . 33413.8 Generating reports from log data using LogExport . . . . . . . . . . . . . . . . . . 33413.8.1 LogExport command line description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33413.8.2 Hints for using LogExport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

14 Managing software licenses with License Key Administration . . . . . . . . . . 33714.1 Software license general information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33714.1.1 Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33714.1.2 Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33714.1.3 Functional overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33814.1.4 Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33814.1.5 Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33814.1.5.1 Logging unit for license keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33814.1.6 License key structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33914.2 License Key Administration user interface. . . . . . . . . . . . . . . . . . . . . . . . . 33914.2.1 License key list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33914.2.2 License grouping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34014.2.3 License XML import / export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34114.2.4 License validation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34114.2.5 Error detection and handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34214.3 Software license request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

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15 Exporting/importing administration data with ENMCMD . . . . . . . . . . . . . . 34315.1 ENMCMD objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34415.2 Configuration file syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34715.3 ENMCMD commands for obtaining help information . . . . . . . . . . . . . . . . 34915.4 ENMCMD usage for export and import. . . . . . . . . . . . . . . . . . . . . . . . . . . 35015.5 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35215.5.1 Exporting the complete configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35215.5.2 Excluding objects from export. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35215.5.3 Importing all objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35215.5.4 Exporting a set of objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35215.5.5 Importing an object based on an exported object . . . . . . . . . . . . . . . . . . . 35215.5.6 Syntax of a configuration file for exporting / importing a user group as users

355

16 Changing system behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35616.1 Backing up and restoring registry entries . . . . . . . . . . . . . . . . . . . . . . . . . 35616.2 Changing the time and date display to regional settings . . . . . . . . . . . . . 35716.3 Disabling the changing of expired passwords. . . . . . . . . . . . . . . . . . . . . . 35816.4 Preventing users from changing the alarm count threshold values in TM View-

er and TM Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35816.5 Disabling the CP load data display in TM Viewer . . . . . . . . . . . . . . . . . . . 35916.6 Enabling the display of extended Q3 alarm information in AMD. . . . . . . . 35916.7 Enabling the support of non-X.733 probable causes for Q3 alarms . . . . . 36016.8 Suppressing duplicated Q3 alarms from the MP . . . . . . . . . . . . . . . . . . . 36116.9 Changing the time interval for sending and monitoring the

MSYP_REPORT system status protocol . . . . . . . . . . . . . . . . . . . . . . . . . 36116.10 Modifying the number of routing services per NE in Alarm Console. . . . . 36216.11 Enabling the display of alarm traps in Log Viewer . . . . . . . . . . . . . . . . . . 36316.12 Enabling the search and find functionality in Task Browser . . . . . . . . . . . 36416.13 Specifying dangerous tasks for execution in Workbench . . . . . . . . . . . . . 36416.14 Specifying MML long-running tasks for execution in Workbench . . . . . . . 36516.15 Modifying the MML, Q3 and SNMP task timeout and execution state . . . 36816.16 Preventing execution of tasks in Workbench if BTTA privilege is not present

36916.17 Specifying CP message groups for overload protection . . . . . . . . . . . . . . 37016.18 Configuring message group numbers for display in Log Viewer. . . . . . . . 37116.19 MML Task retry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37216.20 Changing the maximum number of NEs for the Workbench broadcast mode

37316.21 Changing the maximum number of tasks in the Workbench block command

mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37316.22 Enabling the broadcast confirmation in Workbench . . . . . . . . . . . . . . . . . 37416.23 Enabling / Disabling "Fixed Mode" Broadcast. . . . . . . . . . . . . . . . . . . . . . 37416.24 Changing the wait time for task execution . . . . . . . . . . . . . . . . . . . . . . . . 37516.25 Enabling delayed CP session sharing based on NetM users number . . . 37616.26 Changing the opening speed of the UG-NE Selection dialog box . . . . . 37616.27 Changing the configuration of NetMControl . . . . . . . . . . . . . . . . . . . . . . . 37716.28 Changing the configuration of NetMCleanBack . . . . . . . . . . . . . . . . . . . . 377

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17 Windows security configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

18 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38018.1 Communication protocols and ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38018.2 NetManager services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38018.3 Regular maintenance check list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

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List of FiguresFigure 1 Direct X.25 connection of CP-based NEs under direct control . . . . . . . 27Figure 2 Connection of CP-based NEs under direct control via TCP/IP using a

TCP/IP-X.25 router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Figure 3 Connection of CP-based NEs under direct control via TCP/IP . . . . . . . 31Figure 4 Connection of MP-based NEs under direct control . . . . . . . . . . . . . . . . 33Figure 5 Connection of SNMP nodes belonging to NEs under direct control (exam-

ple) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Figure 6 Connection of EMs/ SDMs (example) . . . . . . . . . . . . . . . . . . . . . . . . . . 39Figure 7 Connection of the geo-redundant partner OSs (example) . . . . . . . . . . . 41Figure 8 Connection of the geo-redundant partner OS pair to a higher OS (example)

44Figure 9 Remote Desktop Connection dialog box . . . . . . . . . . . . . . . . . . . . . . . 47Figure 10 Remote Desktop Connection dialog box, enhanced . . . . . . . . . . . . . . 47Figure 11 Established Remote Desktop Connection . . . . . . . . . . . . . . . . . . . . . . . 48Figure 12 Welcome to the Application Publishing Wizard window . . . . . . . . . . . 56Figure 13 Load Manage Application window. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Figure 14 Add new ICA Connection wizard window (for a server connection) . . 64Figure 15 Add new ICA Connection wizard window (for a published application) 65Figure 16 Driver Mapping and Add Mappings dialog boxes . . . . . . . . . . . . . . . 68Figure 17 Event Properties dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Figure 18 Guest Properties dialog box General tab. . . . . . . . . . . . . . . . . . . . 70Figure 19 Guest Properties dialog box Terminal Services Profile tab . . . . . . 71Figure 20 NE Administration main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Figure 21 Network Element Properties dialog box Element Manager . . . . . . 78Figure 22 NE Server IDs dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Figure 23 Advanced Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Figure 24 Network Element Properties dialog box Geo-redundant partner . . 81Figure 25 Network Element Properties dialog box for night concentration example

83Figure 26 Network Element Properties dialog box NE under direct control . . 85Figure 27 "Set Protocol Access" dialog box - "NE under direct control" . . . . . . . . 88Figure 28 Set Protocol Access" error dialog box - "NE under direct control" . . . . . 88Figure 29 Network Element Properties dialog box Q3 Data tab. . . . . . . . . . . 89Figure 30 Create a new Remote Switching Unit dialog box . . . . . . . . . . . . . . . . 90Figure 31 NE application data for Q3 communication over TCP/IP. . . . . . . . . . . . 91Figure 32 TCP/IP address details for Q3 communication . . . . . . . . . . . . . . . . . . . 91Figure 33 NE application data for dialog over TCP/IP . . . . . . . . . . . . . . . . . . . . . . 92Figure 34 NE application data for FTP over TCP/IP . . . . . . . . . . . . . . . . . . . . . . . 93Figure 35 NE application data for dialog over TCP/IP . . . . . . . . . . . . . . . . . . . . . . 94Figure 36 TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Figure 37 NE application data for Q3 communication over TCP/IP. . . . . . . . . . . . 95Figure 38 TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Figure 39 NE application data for FTAM over TCP/IP . . . . . . . . . . . . . . . . . . . . . . 97Figure 40 TCP/IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Figure 41 NE application data for dialog over TCP/IP-X.25 router . . . . . . . . . . . . 98Figure 42 NE application data for Q3 communication over TCP/IP-X.25 router . . 99

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Figure 43 NE application data for FTAM over TCP/IP-X.25 router . . . . . . . . . . . . 100Figure 44 NE application data for dialog over X.25. . . . . . . . . . . . . . . . . . . . . . . . 101Figure 45 NE application data for Q3 communication over X.25 . . . . . . . . . . . . . 102Figure 46 NE application data for FTNEA over X.25 . . . . . . . . . . . . . . . . . . . . . . 103Figure 47 NE application data for FTAM over X.25 . . . . . . . . . . . . . . . . . . . . . . . 104Figure 48 NE application data for remote execution over TCP/IP . . . . . . . . . . . . 105Figure 49 DCN Surveillance Administration dialog box . . . . . . . . . . . . . . . . . . . 106Figure 50 NE Group Administration main window . . . . . . . . . . . . . . . . . . . . . . . 107Figure 51 Customize List view dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109Figure 52 Communication Server Properties dialog box Common tab . . . . . 110Figure 53 Communication Server Properties dialog box Q3 Data tab . . . . . 110Figure 54 CS application data for Q3 communication over TCP/IP . . . . . . . . . . . 111Figure 55 CS application data for dialog over TCP/IP . . . . . . . . . . . . . . . . . . . . . 112Figure 56 CS application data for FTAM over TCP/IP or TCP/IP-X.25 router . . . 113Figure 57 CS application data for dialog over X.25. . . . . . . . . . . . . . . . . . . . . . . . 114Figure 58 CS application data for Q3 communication over X.25 . . . . . . . . . . . . . 115Figure 59 CS application data for FTNEA over X.25 . . . . . . . . . . . . . . . . . . . . . . 116Figure 60 CS application data for FTAM over X.25r . . . . . . . . . . . . . . . . . . . . . . . 117Figure 61 Update all Communication Server dialog box . . . . . . . . . . . . . . . . . . 118Figure 62 Work flow for the NE-Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Figure 63 Basic Configuration and System Setup (BCSS) main window . . . . . . 130Figure 64 Example for new generic node properties . . . . . . . . . . . . . . . . . . . . . . 131Figure 65 Example for the created generic node . . . . . . . . . . . . . . . . . . . . . . . . . 132Figure 66 Dialog box for configuring geo-redundant partner OS information . . . . 135Figure 67 Example of connection details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Figure 68 Dialog box displaying the details of an NE . . . . . . . . . . . . . . . . . . . . . . 137Figure 69 Example of the BCSS generic preferences . . . . . . . . . . . . . . . . . . . . . 138Figure 70 Example of a IP network configuration with generic SNMP nodes . . . . 139Figure 71 NE Layer Management main window with opened MP configuration file . .

168Figure 72 Alarm forwarding overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178Figure 73 Alarm life cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Figure 74 NetM ADS_BackUp properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Figure 75 Ne details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Figure 76 Ne CS links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182Figure 77 ADS Administration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186Figure 78 Create New View wizard Select view type page . . . . . . . . . . . . . . . . 200Figure 79 Create New View wizard Select filters page . . . . . . . . . . . . . . . . . . . 200Figure 80 Select Filter dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Figure 81 Create Filter dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201Figure 82 Severity dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Figure 83 Updated Create Filter dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Figure 84 Updated Select Filter dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203Figure 85 Updated Create New View wizard Select filters page . . . . . . . . . . . . 203Figure 86 Create New View wizard - Customize Node State window page . . . . . 204Figure 87 Customize Fields dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204Figure 88 Updated Customize Fields dialog box . . . . . . . . . . . . . . . . . . . . . . . . 205

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Figure 89 Updated Create New View wizard - Customize Node State window . 205Figure 90 Create New View wizard - Customize Alarm List window page. . . . . . 206Figure 91 Create New View wizard - Name view page . . . . . . . . . . . . . . . . . . . . 206Figure 92 View Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207Figure 93 NetM User Group Properties dialog box . . . . . . . . . . . 207Figure 94 Alarm and Message Display - Open View dialog box . . . . . . . . . . . . 208Figure 95 Alarm and Message Display main window . . . . . . . . . . . . . . . . . . . . . 208Figure 96 Topology Map Editor main window . . . . . . . . . . . . . . . . . . . . . . . . . . 209Figure 97 Node tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210Figure 98 Map objects available to insert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Figure 99 Thresholds tab for the default OS object subtype . . . . . . . . . . . . . . . 217Figure 100 Floor Plan Editor main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219Figure 101 Rack Data dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221Figure 102 Rack object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221Figure 103 Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221Figure 104 Line with frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Figure 105 Line, frame, and text field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Figure 106 Assignment of explicit users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229Figure 107 Assignment of implicit users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230Figure 108 New Root Wizard dialog box with the root name. . . . . . . . . . . . . . . . 233Figure 109 Limit profile size Properties dialog box . . . . . . . . . . . . . . . . . . . . . . . 236Figure 110 Microsoft Management Console (MMC) with activated Active Directory

Users and Computers Snap-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237Figure 111 New Object - User dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242Figure 112 NetM Administration removed user name message box . . . . . . . . 243Figure 113 Synchronize Users dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244Figure 114 New Object - group dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245Figure 115 Properties dialog box General tab . . . . . . . . . . . . . 246Figure 116 Menu option to display implicit users . . . . . . . . . . . . . . . . . . . . . . . . . . 253Figure 117 Display of Implicit Users of UGasUsers . . . . . . . . . . . . . . . . . . . . . . . . 254Figure 118 NetM Administration main window with naming conventions marked . 255Figure 119 NE User Administration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . 256Figure 120 NE Details dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Figure 121 Communication server load configurations in comparison . . . . . . . . . 258Figure 122 Task Wizard main window Reference pane . . . . . . . . . . . . . . . . . . 259Figure 123 Task Wizard main window after TP synchronization . . . . . . . . . . . . . . 261Figure 124 Task Wizards Advanced Copy dialog box . . . . . . . . . . . . . . . . . . . . 262Figure 125 Create NetM User Group dialog box . . . . . . . . . . . . . . . . . . . . . . . . . 264Figure 126 NetM User properties dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . 265Figure 127 NE - Details dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266Figure 128 NE - CS Links dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267Figure 129 Administer Windows User or User group in NetM dialog box . . . . . . 268Figure 130 Select User or Group dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268Figure 131 Locations dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269Figure 132 Select User, Computer, or Group dialog box Common Queries area

269Figure 133 NetM Timesync Administration dialog box . . . . . . . . . . . . . . . . . . . . 270

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Figure 134 Configure Name Service dialog box (with opened shortcut menu) . . 273Figure 135 UG NEGroup Administration dialog box . . . . . . . . . . . . . . . . . . . . . . . 274Figure 136 Corba Administration dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276Figure 137 ADS Administration warning message . . . . . . . . . . . . . . . . . . . . . . . . . 282Figure 138 Windows Firewall dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283Figure 139 State Management dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284Figure 140 ChangePasswd failure alarm due to insufficient permissions. . . . . . . . 302Figure 141 DocSet Administration dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308Figure 142 TP assignment in the DocSet Administration dialog box . . . . . . . . . . . 309Figure 143 Internet Information Services Manager. . . . . . . . . . . . . . . . . . . . . . . . . 311Figure 144 "Virtual Directory Creation Wizard" - "Welcome" window . . . . . . . . . . . 311Figure 145 "Virtual Directory Creation Wizard" - "Virtual Directory Alias" dialog . . 312Figure 146 Virtual Directory Creation Wizard" - "Web Site Content Directory" dialog .

312Figure 147 "Virtual Directory Creation Wizard" - "Virtual Directory Access Permis-

sions" dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313Figure 148 "Virtual Directory Creation Wizard" - Success window . . . . . . . . . . . . . 313Figure 149 ALDOC Site in the Internet Information Services (IIS) Manager. . . . . . 314Figure 150 Internet Information Services Manager. . . . . . . . . . . . . . . . . . . . . . . . . 314Figure 151 "Virtual Directory Creation Wizard" - "Welcome" window . . . . . . . . . . . 315Figure 152 "Virtual Directory Creation Wizard" - "Virtual Directory Alias" dialog . . 315Figure 153 Virtual Directory Creation Wizard" - "Web Site Content Directory" dialog .

316Figure 154 "Virtual Directory Creation Wizard" - "Virtual Directory Access Permis-

sions" dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316Figure 155 "Virtual Directory Creation Wizard" - Success window . . . . . . . . . . . . . 317Figure 156 Databases Site in the Internet Information Services (IIS) Manager . . . 317Figure 157 "ALDOC Properties" dialog with "Add Content Page" dialog . . . . . . . . 318Figure 158 Internet Information Services Manager. . . . . . . . . . . . . . . . . . . . . . . . . 320Figure 159 "Virtual Directory Creation Wizard" - "Welcome" window . . . . . . . . . . . 320Figure 160 "Virtual Directory Creation Wizard" - "Virtual Directory Alias" dialog . . 321Figure 161 Virtual Directory Creation Wizard" - "Web Site Content Directory" dialog .

321Figure 162 "Virtual Directory Creation Wizard" - "Security Credentials" dialog. . . . 322Figure 163 "Virtual Directory Creation Wizard" - "Security Credentials" dialog. . . . 322Figure 164 "Virtual Directory Creation Wizard" - "Virtual Directory Access Permis-

sions" dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323Figure 165 "Virtual Directory Creation Wizard" - Success window . . . . . . . . . . . . . 323Figure 166 Site in the Internet Information Services (IIS) Manager . . . . . . . . . . . . 324Figure 167 Log Viewers Session Log Summary window . . . . . . . . . . . . . . . . . . . . 329Figure 168 Log Viewers OSLog Summary window . . . . . . . . . . . . . . . . . . . . . . . . 330Figure 169 Log Viewer OS Log Summary window with details. . . . . . . . . . . . . . . . 332Figure 170 License Key Administration window . . . . . . . . . . . . . . . . . . . . . . . . . . . 340Figure 171 License Key Administration window: grouping operation . . . . . . . . . . . 341Figure 172 MG node example to export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353Figure 173 Example of the new MG node after import . . . . . . . . . . . . . . . . . . . . . . 355

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List of TablesTable 1 General limits for all configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Table 2 Shortcut keys used in NetManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Table 3 Number of application instances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Table 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Table 5 Upgradeable NE Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Table 6 Options of the tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121Table 7 Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123Table 8 Additional steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Table 9 Additional steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124Table 10 List of Services and Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Table 11 Configuration list for generic SNMP nodes in BCSS . . . . . . . . . . . . . 140Table 12 X.25 address parameters in the communication database . . . . . . . . 142Table 13 Naming conventions for MML parameter values . . . . . . . . . . . . . . . . 143Table 14 TCP/IP address parameters in the communication database . . . . . . 153Table 15 Naming conventions for MML parameter values . . . . . . . . . . . . . . . . 154Table 16 TCP/IP address parameters in the communication database . . . . . . 163Table 17 Naming conventions for MML parameter values . . . . . . . . . . . . . . . . 163Table 18 Recommended state management configuration for ADS . . . . . . . . . 181Table 19 Recommended name service configuration for ADS without alarm

redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Table 20 Recommended name service configuration for ADS with alarm

redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Table 21 List of valid MOC's . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198Table 22 Command line options of alarm synchronization between NetM peers . .

222Table 23 Periodic alarm synchronization between geo-redundant partner OSs 223Table 24 Command line options of SchedSync . . . . . . . . . . . . . . . . . . . . . . . . 251Table 25 Sample sequence of task execution requests . . . . . . . . . . . . . . . . . . 257Table 26 Predefined NetM user groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263Table 27 SNMP requests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272Table 28 Name service shortcut menu commands . . . . . . . . . . . . . . . . . . . . . . 273Table 29 Example configuration for EM connection . . . . . . . . . . . . . . . . . . . . . 281Table 30 Overview state management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284Table 31 ModifyENMPassword command line options . . . . . . . . . . . . . . . . . . . 295Table 32 Command line parameters for change password tool . . . . . . . . . . . . 304Table 33 Command line parameters to support the functionality for TELNET/SSH for

change password tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305Table 34 Virtual directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319Table 35 Session list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329Table 36 OS log list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330Table 37 LogExport command line options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335Table 38 ENMCMD objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344Table 39 ENMCMD command line help options . . . . . . . . . . . . . . . . . . . . . . . . 349Table 40 ENMCMD command line options for export and import . . . . . . . . . . . 351Table 41 Registry entry for date and time display . . . . . . . . . . . . . . . . . . . . . . . 358Table 42 Registry entry for automatic password change . . . . . . . . . . . . . . . . . 358

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Table 43 Registry entry for controlling the access to alarm count threshold values .359

Table 44 Registry entries for controlling the LDD display in TM Viewer . . . . . . . 359Table 45 Registry entry for display of additional Q3 alarm information . . . . . . . 360Table 46 Registry entry for monitoring the CP MSYP_REPORT SSP . . . . . . . 362Table 47 Registry entry for the number of routing services per NE . . . . . . . . . . 363Table 48 Registry entries for enabling alarm trap logging . . . . . . . . . . . . . . . . . 363Table 49 Registry entry for enabling/disabling the search and find functionality 364Table 50 Registry entry for specifying the dangerous tasks file name . . . . . . . . 365Table 51 Registry entry for controlling long-running tasks in command files . . . 368Table 52 Registry entries for configuring the message log service (MLS) . . . . . 372Table 53 MML task retry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372Table 54 Registry entry for changing the maximum number of NEs in broadcast

mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373Table 55 Registry entry for changing the maximum number of tasks in a block 374Table 56 Registry entry for changing the broadcast confirmation in Workbench . . .

374Table 57 Registry entry for changing the broadcast confirmation in Workbench . . .

375Table 58 Registry entries for changing the wait time of the task server . . . . . . 375Table 59 Registry entries for enabling delayed CP session sharing . . . . . . . . . 376Table 60 Registry entry for changing the opening speed of the UG-NE Selection di-

alog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377Table 61 Registry entry for changing the NetMControl configuration . . . . . . . . 377Table 62 Registry entries for NetMCleanBack configuration . . . . . . . . . . . . . . . 378Table 63 Maintenance check list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

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Administration Manual Editorial Notes

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1 Editorial NotesNetManager (NetM) belongs to the network management systems provided by Siemens for operation of telecommunication networks. It is the Siemens product that realizes an operations system (OS) for the operation, administration, and maintenance (OA&M) of Siemens control and access network element (NE), i.e., the EWSD and SURPASS product families.EWSD is the Siemens control digital switching system for telephone networks; SURPASS is the Siemens control, access, and transport product family that implements the transition from circuit-based (designed for voice transmission) to packet-based networks (designed for voice and data transmission), offering a step-by-step entry into the world of next generation networks and smooth migration to an Internet protocol (IP) based network.The network elements (NE) to be managed by NetManager can be NEs under direct control , e.g., SURPASS hiE 9200 and hiS 700, and network element (NE) managed by an element manager (EM) , in case NetManager is used to setup an OS hierarchy. Each element manager (EM) provides services and applications for the operation and maintenance of their managed network elements (NE), e.g., the SURPASS hiX 5300 and hiG 1200.In addition to its basic functionality, NetManager serves as a platform for convenient, optional OA&M applications such as subscriber management and maintenance, call routing, billing, and Centrex management.

1.1 Target group and structure of this manualThis manual is intended for NetManager (NetM) and Windows administrators, and dis-cusses: the tasks to be performed after the installation is finished and before any user can

begin using NE the tasks to be performed in NetManager applications which require administrator

rightsSee chapter 2 (Overview of administration tasks) for an introduction to the NetMan-ager administration tasks.A knowledge of the User Manual is a prerequisite for the administrator.

1.2 Restrictionsg Observe the following restrictions valid for this manual: The information contained in the NetManager manuals is only valid for the NetMan-

ager product in the version this manual is released for. The information on the actual product version is included on the binder and the accessory package (supplied with the printed documentation) and on the CD-ROM cover (supplied with the electronic documentation).

The NetManager manuals provide information about the complete functionality of the product. Because NetManager is configured on a project-specific basis, the functions described here may not all be implemented in your project. See your project-specific configuration documents to find out which functionality is imple-mented in your project.

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Editorial Notes

The NetManager manuals document what has been designed, specified and devel-oped for this product. Sometimes not all features are released for customer usage. Refer to the release notes (see also section 1.3 Documentation overview) delivered with the product for features and functionality currently not released. In addition, the release notes include hints and workarounds for unexpected software behavior for which a correction is not available at present.

All specific information about network elements (NE) is an example only. For the exact definition refer to the documentation for that specific network element.

The customer is responsible for damages that result from any e-mail processing or when Web or FTP sites are called up that are not part of the Siemens delivery package.

1.3 Documentation overviewThis section outlines the documentation that plays a role in your work with NetManager.

1.3.1 NetManager base system documentationThe NetManager base system documentation consists of the following parts: NetManager manuals NetManager help systems Release notes Project-specific configuration documents Hardware and standard software documentation

NetManager manualsThe NetManager manuals document the product and provide the information necessary for its operation. These are: System Description

is intended for anyone who wants to get an overview of the structure and functional scope of the product.

User Manualis intended for users who operate and maintain network elements (NE) and gives an outline of the procedures in the applications. The details of operation are provided in the help systems of the applications.

Administration Manualis intended for operations system (OS) administrators. It describes the tasks which must be performed in order to guarantee trouble-free and secure operation of the network elements (NE).

Trouble Shooting Manualis intended for OS administrators. It combines troubleshooting information useful for solving problems that may occur during normal operation, and gives hints on how to avoid specific problems.

Installation Manualis intended for administrators and those who install NetManager. It describes how to install the product.

Glossarycontains definitions of all the important terms used in the NetManager manuals and help systems.

Abbreviationscontains all the abbreviations used in the NetManager manuals.

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Some features not necessarily available in every NetManager configuration have their own manuals: Backup, Restore and Archiving Manual

is intended for OS administrators. It describes the backup, restore and archiving pro-cesses performed by the Legato NetWorker software. Using an autochanger, Legato NetWorker enables automatic, scheduled backups of all computers that are configured for this purpose, and if necessary, a complete point-in-time recovery of all lost data. It also provides functionality to archive data in external long-term storage for later online retrieval and offline post-processing purposes.

Foreign OS Administration Manualis intended for those who install the foreign operations system (OS) software in the local that is, NetManager OS, who administer the OS gateway in the local OS, and for developers who program applications for a foreign host that will commu-nicate with the network elements (NE) through the local OS.

SNMP Agent Alarm Interface Manualis intended for the developers who program applications for a remote umbrella alarm surveillance system that receives alarms in X.733 compliant format via an SNMP agent located in the local operations system (OS).

SNMP North Bound Interface Manual is intended for the developers who program applications for a remote umbrella alarm surveillance system that receives alarms in TMF814 compliant format via an SNMP agent located in the local operations system (OS).

Command Line Interface Manualis intended for those who use the command line interface (CLI) for task execution in command mode apart from the Workbench graphical user interface (GUI). The CLI functionality can be used as pure command line interface or as CLI Web Client graphical user interface (GUI). The CLI functionality is optional and needs to be acti-vated by Siemens service personnel.

CORBA Northbound Interface Manualis intended for users of an external, i.e., non-NetManager, operations system (OS) that receive alarms from and interact with the NetManager OS through the common open request broker architecture (CORBA) Northbound Interface provided by NetManager.

Centralized NE Backup & Restore Manualis written for those who install, administer and operate the centralized backup & restore (CBR) software. CBR is used to backup and restore the coordination proces-sor (CP) and main processor (MP) databases via a BCT boot or NetM boot (SiM) computer to the central repository server (CRS) located within a NetManager oper-ations system (OS). In addition, for emergency cases, the accounting data (AMA, automatic message accounting) can be transferred to the CRS by using the FastFile software.

Base and Application Security Manualis intended to document the measures taken for securing NetM OS, security at inter-face with other management systems and security of DCN. A mapping is provided with ITU-T security standards. It shall help in understanding the security concepts and provide all necessary information to deploy and maintain a secure system.

NetManager help systemsThe help systems give users detailed step-by-step instructions for the tasks to perform with the graphical applications provided for operating the network elements (NE) and

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administering the operations system (OS). The help systems include context-sensitive (Whats this?) help for objects in the graphical user interface (GUI).Release notesThe release notes summarize the information of the NetManager version released for customer use. They also contain up-to-date information which could not be included in the NetManager manuals (notes to the user, functional limitations, error corrections).Project-specific configuration documentsThese documents describe the individual configuration of NetManager in your project; for example, which of the optional products and supported devices are used, and how to implement the installation and cabling.

Hardware and standard software documentationProducts from other, original equipment manufacturers (OEM) used in NetManager come with their own original documentation.

1.3.2 NetM boot documentationThe NetM boot (also known as BCT boot) software is used for initializing the network elements coordination processor (CP) and main processor (MP) software. The NetM boot software can be installed on a NetManager computer in single machine (SiM) configuration. This computer is called NetM boot and can be used as local craft terminal for NE operation.The NetM boot documentation provides manuals intended for those who install, admin-ister, and operate the NetM boot software.

1.3.3 NetManager OA&M application documentationThe operation, administration, and maintenance (OA&M) applications are the graphical applications that enable convenient, automated, integrated, and state-of-the-art opera-tion of network elements (NE) under direct control. They are installed on NetMan-ager and use central NetManager system services, e.g., network element (NE) administration.OA&M applications are documented by: A description, which provides an overview of the application features and /or an

application manual, which gives an outline of the procedures of the application. The help system of the application, which contains the details of operation.

1.3.4 Element manager documentationAccess network elements (NE) and certain control NEs, are integrated into the opera-tions system (OS) hierarchy via element managers (EM). For each of these element managers (EM) extra documentation will be provided.The element managers are documented by: The operating manuals, which are intended for those involved in the configuration

and supervision of the network elements (NE) managed by an element manager (EM). They contain step-by-step instructions on performing the various configuration and supervision tasks.

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The administration manuals, which are intended for those responsible for ensuring the smooth operation of the network element (NE) components. They describe the security mechanism available and explains their use, e.g., data backup and restore.

The installation manuals, which are aimed at those responsible for installing the software of the network elements (NE). They contain detailed instructions on how to install the individual components.

1.3.5 Network element documentationNetManager supports the operation of EWSD and SURPASS network elements (NE). The NE-specific documentation is provided for a specific NE product in a specific version and language, e.g., EWSD V17 German or SURPASS hiE 9200 S3 English. The documentation of network elements (NE) under direct control is designed for the task database package (TP) assigned to operate this NE. It provides an overview of the features, and manuals explaining the operation and if necessary the administra-tion and maintenance using, e.g., MML-based, tasks.

1.4 Conventions used in this manualThe following conventions are used in this manual.

Graphical user interface textText in the graphical user interface (window titles, button descriptions, etc.) is placed inside quotation marks.

Graphical user interface text example:Click the AMD menu, and then click New View.

CommandsCommands, e.g., for MML, screen output, file names and paths are represented by a special font.

Command examples:The name used for the destination processor (PRONAM parameter) must also be used in the communication database.You can only import task files that are stored in the global task file directory (%NetM-BaseDir%\Databases\GlobalTaskFiles) or one of its subdirectories.VariablesPlace holders for real names and values are represented in italics and angle brackets.

Variable example:The naming convention for the log files is _.txt, where is the name of the communication server (CS) receiving the messages and is the name of the network element (NE) sending the messages.NotesNotes provide useful information about specific situations that require your attention. Notes are represented in the text by information symbols.Note example:

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Editorial Notes

g The combination of IP address, port number, T-, S-, and P-selector values must be unambiguous for a communication server.

WarningsWarnings give you important information which must be followed in order to avoid damage (e.g., data loss). Warnings are represented in the text by warning symbols.Warning example:

!Perform the installation as described in this manual. Failure to do so could cause a malfunction.If you do not follow the instructions in this manual, you are responsible for any such mal-function.

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Administration Manual Overview of administration tasks

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2 Overview of administration tasksRefer to the System Description for important background information on the following issues you need to know, to perform your administration task: Hardware architecture

NetManager can be configured as a client/server configuration, single server (SiS) configuration, or single machine (SiM) configuration. The decision about the type of operations system (OS) configuration is made during installation. However, the client/ server configuration can be changed during runtime by adding and deleting communication servers (CS) and client terminals (see the overview of installation procedures in the Installation Manual for details).

Element manager and network element typesSee the System Description for an overview of the element managers (EM) (with their network elements (NE) managed by an EM) and network elements under direct control supported by NetManager.

Security managementSee the System Description section on security concepts for further information on how administrative rights with respect to the Windows operating system and Net-Manager are granted during installation.

This manual gives the administrator an overview of the administrative tasks to be per-formed after the installation is finished and before users can begin NE operation.g It is strongly recommended not to run the NetManager graphical applications on the

file server (FS) (this applies also if the file server is configured as a high availability server) or on the CS (if it is not explicitly mentioned). Instead, use the designated client terminals (CT) to log on and start NetManager graphical applications.

2.1 General overview1. Managing the communication database with NE Administration (chapter 4)

This chapter tells you how to administer the CSs in the OS and the destinations to be connected to the OS, i.e., the network elements.Refer also to section 2.2 for a detailed description of the tasks necessary for setting up the different NE types by using different NetManager applications.

2. Managing SNMP nodes with Basic Configuration and System Setup (chapter 5)This chapter describes how to create and administer SNMP nodes belonging to a network element under direct control.

3. Setting up the network element database (chapter 6)In addition to configuring the communication database, as described in chapter 4, this chapter tells you what to do on the other side of the connection, i.e., how to set up the database of a coordination processor (CP) and a main processor (MP).g Most of the parameters needed to specify the transport system address depend

on the parameters administered in the operations system (OS). To establish the connection, both the partner systems and the applications must be created and administered on both sides: NE and OS.Make sure that the address parameters specified for all partner systems match.

4. Configuring fault management (chapter 7)This chapter describes all the steps necessary in order to bring the alarming infra-structure into operation, e.g., how to administer the alarm data service (ADS).

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Overview of administration tasks

5. Managing users and user groups (chapter 8)This chapter describes the user administration within NetManager. You start user administration by means of the Windows operating system, and continue with NetM Administration.

6. Administering documentation sets with Doc Set Administration (chapter 9)This chapter describes how to assign a documentation set to a task database package (TP) as prerequisite for using the interactive features of Interactive Document Browser (IDB).

7. Administering file transfer (chapter 12)This chapter describes how to create and activate a file transfer access control (FTAC) profile with openFT. In most cases, this administrative task is necessary to enable Workbench users to execute a CP initiated FTNEA file transfer (supported only for direct X.25 connec-tion, see section 2.2.1) with the TRANS FILE task.

8. Exporting/importing administration data with ENMCMD (chapter 15)This chapter describes how the ENMCMD command line interface exports/imports administration data in the form of objects to/from a text file in ASCII format.

The following deals with tasks to be performed in NetManager application which require administrator rights: Retrieving log information with Log Viewer (chapter 13)

Log Viewer enables you to view NE sessions and OS log information, provided in the session log table and the OS log table.

Managing software licenses with License Key Administration (chapter 14)License Key Administration manages the license keys necessary to enable the func-tionality of the NetManager base system and the optional OA&M applications. In general, all the license keys ordered by a customer are imported the first time during NetManager installation (refer to the Installation Manual for details).

Deleting the scheduled tasks history of all users using the DelHistory commandYou can use the DelHistory command to delete the history records and the result files of the scheduled tasks. A user can only delete the history of the tasks executed under his/her user ID. Administrators can delete the scheduled task history of all users. For details, see