TONG LIEN DoANLAO DONG VIET NAMCONG DoAN TONG CONG TV

HANG HAl VI~T NAM

S6: 608 ICDHHVNVIv tham gia CUQC thi "Ngay hQisang tao Vinalines nam 2018"

C<)NG HoA xA HOI CHU NGHiA VI~T NAMD()c l~p - T., do - Hanh plnic

Ha N(Ji, ngay .2S7hang 7 ndm 2018

Kinh giri: Cac Cong doan co So' true thuocCong doan T6ng cong ty Hang hai Viet Nam

Can cir cong van s6 19581HHVN-Hf)DMST ngay 20 thang 7 nam 2018 cuaT6ng cong ty Hang hai Viet Nam vS kS hoach t6 chirc "Ngay h()i sang taoVinalines nam 2018" voi muc dich nham huong toi nang cao ch§.tIUQ'Ilgdich vucho khach hang; nang cao Icy nang nghiep vu, cham soc khach hang cling nhu caitien, sang t<;10trong cung c§.pdich vu dS doanh nghiep tang co hQi phat trien thitnrong; giup can bo, dean vien va nguoi lao dong hieu va co y thirc vS viec cungc§.pdich vu, san pham huang toi khach hang va cham soc khach hang duoc t6than, mot net dep van hoa d.n diroc duy tri va phat triSn.

Xet th§.yday la cUQcthi r§.tco y nghla va la mQttrong nhUng hO<;1tdQng100ac§.pT6ng cong ty nh~ d~ym<;1nhhi~u qua san xu§.tkinh doanh cling nhu Ian rQngt6i cac doanh nghi~p tinh th~n sang t<;10,d6i m6i va Ian toa t6i cac t~p thS va canhan nguai lao dQng a cac c§.pCong doan T6ng cong ty. Ban Thuemg V\l CongdofmT6ng cong ty dS nghi cac Cong doan ca So' chu dQngph6i hqp v6i chuyenmon b6 tri t<;10diSu ki~n dS cac t~p thS, ca nhan nguai lao dQng tham gia cUQcthi;Qua trinh tham gia cUQcthi lien h~ va bao cao kSt qua vS Cong doan T6ng cong tyHang hai Vi~t Nam (qua Ban Chinh sach - Phap lu~t).

(KS hO<;1chtriSn khai va thS l~ cUQcthi do T6ng cong ty Hang hai Vi~t Namban hclnhduQ'cgui qua trang Web cua Cong doan T6ng cong ty)./V

Not nh~n:- Nhu kinh gui;- Thuemg trvc BTV CD Tcty;- Cac Ban CD Tcty;- Luu: VTLT, Ban CS-PL, T.

BO GlAO THONG VAN TAITONG CONe TV1!AJ~GHAl

VI~TNAM

CQNG HOA xA aoi cmr NGIfliA W:(tT NANlBqe l~p - Tl,l'do ...H~n'h ;phue

86: 1:i)g IHHVN-HBDMSTV/v t6 clnrc "Ngay h9i sang t(;10

Vinalines Dam 2018 it

HaN(;i, ng&yJ.IJthang 1- nam 2018

Kinh gtri:- Cac dan vi hach toan phu thuoc;

- Cac cong ty TNHH mgt thanh vien;

- Cac doanh nghi~p co v6n gop cua Tong cong ty;

- Cong dean T6ng cong ty, Dean TNCS T6ng cong ty.

Thuc hi~n Thong bao k~t lu~n eua Chit rich HBTV, Chu tich H¢i d6ng 061moi, sang tao T6ng cong ty HHVN (HE) BMST) ngay '10/412018 v~ viec t6 chucFestival sang tao Vinalines voi chu d~ sang tao trong heat dong/dieh Vll cham sockhach hang val pham vi tren toan T6ng cong ty nham phat huy va khci d~yooi1ti~m nang sang tao tu esc doanh nghiep cua T6ng cong ty, T6ng cong ty thong bt&lcae don vi K~ ho:;tcht6 chue IiNgay hQisang t~o Vinalines nam 2018~' nhu sa

l.Ml}cdich, y nghia, yeu ciu1. M\1c dichHO(;1t dong nh~m hlI&ng t6i nang eao ch~t lugng dich V\l cho Ichachhang; nang

cao ky nang nghi~p \'1) ban hang, ch~ soc khach hang cung nhtt mii ti~n, sang t~.Qtrong cung clip dlChV\} d~ d.oanhnghi~p tang en hOiphat tri~n thi truOng.

Giup CBNV trong t.oan T5ng cong ty hi~u va co y thuc v~ 'vi¢c cUllgc~p dichV\l, SaD phAmhuang tai khach hang va cham soc khach hang t6t la m(lt net van h6a

,_ _ '_ _ _" __ " _ _ ,lI', _':, .," , ......dyp can duqc duy tri va phat trit%n.Mot san pham, dich V\l co gia ca hap dan chuaphai hi y~u t6 quan tn,mg nhit quy6t dinh dSn hanh vi mua cua khach hang rna conph1) thuQcvao each thue doanh nghi¢p tiep c~n, d6i xu, cham soc khach hang cungnhu chit lUQ'Ilg cua dich VU, do the hien qua nhfrng ti¢n feh U1l vi¢t cung c§p ehokhach hang.

2. Y nghiaGiiia illot ehu5! cac doanh nghi~p cung nganh ngh~, cung Cl1p nhung san phfun

v6i chit hrQ'Ilg, gin thanh va di~u ki¢n, moi truong kinh doanh tuong t1,l cua T6ngcong ty, cham soc khach hang t6t hay khong la yeu t6 dong vai tro quy~t dinh toivi¢c gift chan khach hang 6 l?i, giin b6 lau d~dv6i doanh nghi¢p.

, .. - ,.T?il d\lng 1qi the ve guy mo san e6 eua Vinalines, khong ngirng nang cao chat

h:rgng dtch Vl}, dfry m:;tnh cham soc Wuicb himg cung lien tl}c dm ki~m nh,ifngpbuO'ng thrrc cai ti~n va giai pbap tAiU'U trong cung cip dich VI} nhim t~.ora l<;)ith~ c(;1nh tranh cua Vinalines trong tien trinh hQinh~p kinh te. qu6e t~.

3. Yell c~u

Viec tri~n khai cAn Ian rong den tung doanh nghiep thanh vien Vinalines vaducc SlJ hmJng ung J1hi~ttinh cua cac t~p thS va ca nhan nguoi lao Gongnh~m ian toatinh thAnd6i mci, sang tao tren toan T6ng cong ty, Lam t6t cong tac thong tin n9i h6k~t hop voi truyen thong ben ngoai v~ met Vinalines lien l\lc d6i moi, sang tao vakinh doanh vai ton chi l§y khach hang la trong tam trong moi heat dQng eiia doanhnghiep.

II. K~ hoach tri~n khai1. 1>61 tU'gng dl}' thi- La t~p th8, ca nhsn thuoc tM ca esc 16 chuc, dan vi th.anh vien, kh6i Van

phong, Co quan Cong doan T6ng cong ty Hang hai Vi~t Nam.- Yeu cAll.cac dan vi HTPT, cac cong ty TNHH mot thilnh vien, cac doanb

nghi~p co v6n gop chi ph6i eua T6ng c6ng ty co it nh~t 01 t~p th~ ho~c 01 ea nh§.nthuQc dan vi {ham gia dV thi, k.hong hSlUeh~ s6 hn;mg dang Icy. tham dv.

2. TbOi. gian- Phat dong cUQc1hi tren toan T6ng cong ty: Ngay 2017/2018- Thai hSlnnh~ bai d\l thi vong So' lOf;1i: Truac 17hOO I1gay 20/8/2018- ChAm va cong b6 ch1nh thuc k~t qua cac bai dv thi duqc vao vang chung

k~t: Thang 9/2018.- Chuang trinh 1& chuc chung kSt va Le trao giai duge 16 chuc trang Y:z ngay,

dv ki~n cu6i thang 9 ho~c ddu thang 10/2018. T& chuc trong thai gian di~n ra HQithao eua T6ng eong ty.

3. Cac vong thl: Gam 02 yang thi (Chi ait trang Thi.l~ gt'ri kim1 bemKi hO(lchnay)

3.1. Vang sO'.lo{li: Cac dan vi gUl bai dlJ th1 lil cac y mOng, giai phap, sangki~n trang. cung c~p cac san ph§m va dj,ch V\l ti~n fch eho khach hang, c6ng taccham soc khach hang tru6e, trortg va sau ban hang, ky nang ban hang, phat triSnkhach hang ... (thea mau blmg rno ta sang kiJn do Ban t<5 chuc gui kern).

/.. ' ,Ban giam khao vong.sa 10~ise b,ra ch9n nhung bai thi co ke1qua caOnha.t·de

van yang chung keto3.2 Vong cltung kit: Chi ti~t trong th~ l~ glii kernSau khi co k~t qua vang sa lOf;1i, Ban 1& chuc se gui thong bao k~t qua va danh

sach cac dan vi tham gia vang chung k€t. Yang chung k€t g6m:- Man chao hoi: Gi6i thi~u thanh ph~ d{1ituy8n, hOSlt dong san Xtl~t kinh

doanh cua don vi (hinh tbu.c san kh§u b6a) .- KiSn thuc tlmg hqp: Tt! lui cau·hoi cua BGK thea hinh tht'rc bfun chuang va

Iva chon dap an dung.- Thuy8t trinh y tU'Ong sang tl,lO ella don vi minh va tra loi diu hoi eua BGK.

4. Bi,a cbi nban bai dU'thi.- . .

- Btl; dir thi bang van ban gui ve dia ChI: Dong chi B6 Thi Thanh Thuy - Photruong ban Ki~m scat nQi bO,t~ng 16, toa nha Ocean Park, s6 1DaG Duy Anh, D6ngfla, Ha N¢i.

- Bai du thi b~ng filem~mgui v~diachi email: cuocthisangtao@gmailcom- Bai dtr thi duoc vi~t b§ng ph§n mem celn mo ta b§ng van ban va co th~ d~

nghi bao cao d&Ban Giam khao cham true th~p.5. Giiii thtr6'ng! Chi ti8t trong Th&l~ kern thea K8 hoach nay.

III. T6 clurc, thuc hi~n1. Cac don vi thanh vien- Thanh l~p Ban T5 chirc Cuoc thi va t6 chirc thuc hien.- Tri~n khai cuoc thi va ph6 bien t6'i toan th~ can bo. cong nhan vien tai dan

vi, tuyen truy~n v?n do.ng cae t~p th~; ea nhan tham gia cUQc thi.- Tiep nh?n cae rno hinh, san ph!m va hJa eh9n giri eho Ban t6 chuc Cuo.c tlli

6 Tdng eong ty.- T6ng h(Ypva giri toan b<}s6 lUQ11gbal dv thi v~T6ng cong ty dung thai h9n

quy dinh.- eu va h6 tf€)' chi phi cho can b(>tham dll vong thi chung ket (neu dUQ'cvao

yang chung ket).2. TAng cong ty ~ ..- Thanh l~p H(>id6ng giam khao chAm Giai thuang. ~~~r Ilz;\- T6 eh11ctuyen truy~n va nhan r(>ngvi~c ap dt;mg cac y tuong/san phftm;~d;r

giai cao trong cu<}cthi. .~!;:*l- T6 chuc L! trao giai thuang. ,;._Day hl mot trong nhftng ho?t GOngIbn cAp T6ng cong ty nhim dgy m?nh hi~u

qua san xu!t kinh doanh eua T6ng cong ty cling nhu Ian toa tinh thfuJ sang t?O, d6imai cua T6ng cong ty t6i cac doanh nghi~p thanh vien. T6ng cong ty yeu celu cacco quan, don vi nghiern tue trien khai, 16 chuc thllc hi~n va b6 tri, t90 di~u ki~n d~cae t~p the, ca nhan tham dll cu<}cthi'/,

No; nh(in:-Nhu tren;- H9i dang thanh vien Tcty (d~ b/c);- Cae Ph6 TOD Tcty;- HD DMST Tcty;- Cae Ban CMNVTcty (d~ t/h);- Luu: vr, Q.TOf), D'l'N, MI0.

Q.TONG GIAM BOC

J

C<)NGHoA xA H<)I cnu NGHiA VI~T NAMDQc I~p - Tl}'do - H~nh phuc

TONG CONG TY HANG HAl VI~T NAMCONG TY ..

................ , ngay thong nam 2018

BAN TOM TAT MO TA SANG KIEN

- Ten ca nhan:

- Clnrc danh:

- Don vi cong tac:

1. Ten sang ki~n/ghli phap cong vi~c:

2. Llnh v\fc ap dung:

3. Mo ta sang ki~n/giai phap cong vi~c:

3.1. Npi dung sting kiln/giai phdp (Chi ra tinh moi, tinh sang tao, tinh thuc tilncua giai phap):

3.2. Hiiu qua, 1(J'iich cua vifC tip dung sting kiln/giai ph tip trong cting tdc:

3.3 Giai ph tip cong tdc:

3.4Ctic iliJu kifn can thilt iI~ tip dung sting kiln (trinh ilp chuyen miin, co sav~t chiit, ... ):

3.5Tai lifU ilinh kern (Ban vi, thilt kl, sO'ila, anh chup ... ):

4.Cam k~t khong sao chep ho~c vi pham ban quyen:

Tac gia sang ki~n

BQGIAO GVA.NTONG CONG TY HANG HAl

VIETNAM

xAHQICHiJNGHiA ~TNAMDoc Hip - TO' do - Hanh phuc

Ha N9i, ngay thang 7 ndm 2018

THE Llj: CUOC THINGAy HOI SANG T~O VINALINES NA.M 2018

(Ban hanh kern thea cong van s6: ngay 1 12018 cuaT6ng cong ty Hang hili Viet Nam)

Di~u 1. Ban chi d~o, han t& chirc, don vi thuimg true

1. Ban Chi dao gam dai dien sau:

- Hoi dang Thanh vien T6ng cong ty;

- Hoi dong d6i moi sang tao T6ng cong ty;

- Ban DiSu hanh T6ng cong ty.

2. Ban T6 chirc gom dai dien cua cac co quan sau:

- Cong ty c6 phan Cang Da N~ng;

- T6 van hoa doanh nghiep T6ng cong ty;

- Doan thanh nien T6ng cong ty;

- Ban Truyen thong T6ng cong ty.

Ban Chi dao va Ban T6 chirc cuoc thi thanh lap mot l~n, trong tnrong hopco thanh vien phai thay d6i se co Quyet dinh b6 sung thay thanh vien khac, KStthuc cuoc thi, Ban Chi dao va Ban T6 chirc tir giai thS theo quy dinh,

3. Dan vi thirong true: T6 Van hoa doanh nghiep T6ng cong ty

Di~u 2. D8i tU'Q'ngdl}' thiT?p thS, ca nhan thu(>ct~t ca cac t6 chuc, dan vi thanh vien, kh6i Van

phong T6ng cong ty, Co quan Cong doan T6ng cong ty Hang hai Vi~t Nam.

Di~u 3. Linh Vl}'C dl}' thiCac y tuang, giai phap, sang kiSn trong cung d.p cac san ph~m va dich vt;!

ti~n ich cho khach hang, cong tac cham soc khach hang truac, trong va sau banhang, ky nang ban hang, phlit triSn khach hang ... (thea rndu bang rna ta sang kidnda Ban t6 chuc gui kern).

Di~u 4. Yeu cAu va tieu chuAn danh gia v&i hai dl}' thi

--------- - ---- - - -- ---------------

A. Vong SO' loai:1. Cac dS tai du thi phai co tinh moi, tinh sang tao.

2. Sang kien, sang tao b~t buoc phai co mot ban thuyet minh, hinhanh kern theo. Ban thuyet minh phai neu ro y tuong sang tao, plurong phap, eachsir dung van hanh, tinh moi, tinh sang tao, kha nang ap dung.

3. Y tuong sang tao co thS duoc quay phim thuyet trinh hoac irng dungthuyet trinh quay video clip gjri vS Ban t6 clnrc,

B. Vong chung k~t: Sau khi co kSt qua vong sa loai, Ban t6 chirc se guithong bao kSt qua va danh sach cac don vi tham gia vong chung kSt.

Vong chung ket duoc t6 chirc tnrc tiep, cac dan vi co thi sinh duoc vanvong chung kSt cir dQi tuyen g6m 03 nguoi tham du, cac nQi dung thi nhu sau:

1. Man chao hoi: Gioi thieu thanh phan dQi tuyen, hoat dong san xu~t kinhdoanh cua dan vi (hinh thirc san kh~u hoa nhu hat, kich ... m6i dQi tuySn duqctrinh bay trong yang t6i da 5 phut).

2. KiSn thuc t6ng hqp: Tra lai cau hoi cua BGK thea hinh thuc b~m chuongva chQn dap an dung.

3.ThuySt trinh y tuemg sang t?O cua don vi minh va tra lai cau hoi phv·

T6ng diSm la 100 diSm trong do:

Man chao hoi: 20 diSm

Ki@nthuc t6ng hqp: 30 diSm

ThuySt trinh: 50 diSmUiSm thi se duqc cong b6 va t6 chuc trao giai ngay khi kSt thuc cUQcthi.

Di~u 5. Yeu cfiu d8i vOi ngU'O'id\f thi

Vong SO' lo~i:Nguai dv thi co thS thi thea ca nhan ho~c theo nhom, t~p thS

Vong chung k~t: Sau khi ch~m vang sa lo?i Ban Giam khao se chQn ra cacbai dv thi duqc van vang chung kSt, m6i lInh vvc chQn tu 1-3 bai thi t6t nh~t dSvan vang chung kSt

Cac dQi tuySn tham dv vang chung kSt phai dam bao co 03 thanh vien.Rieng ph~n chao hoi co thS su dVng them cac diSn vien phv nhu: hat, mua,kich ... Ph~n thi thuy@ttrinh, khuySn khich cac don vi Ung dVng khoa hQc congngh~.

C,ac bai du thi phai ap dung thS thirc MU . J.. ~" ,Ban To chirc ban hanh (theo l~~U). phieu mo ta sang kien sang tao do

-Di~u6..HB so tham dl}'Cu{>cthi

H6 so gom co:

1. Cong van dang ky cua dan vi chu q ,. uan2. Mo hinh san pham dtr thi DJ..· ,. 1--1.. "k' th _ 'A • 1. 01 VOl 11111 vue phan mem tin hoc ph" , .

em eo rna nguon, chuang trinh cai dat va huang d';:: . ai gin. an.3. ~an thuyet minh thea ban mo ta sang kien do Ban t6 chirc ban hanh.

-Dieu 7. Giai thurrng

, yiai t~uOng gom co Bang khen T6?g cong ty va phan thuong bang ti~n matcua Tonr cong ty duoc trao cho t~p the, ca Man co thanh tich cao trong vongchung ket.

1.Giai t~p th~ (tAng di~m eao nhfit trong vong chung k~t):01 Giai nhat: 10.000.000 d6ngl giai

01 Giai nhi: 5.000.000 dong/giai

04 Giai trien vong: 1.000.000 d6ng/giai

2. Giai thuxrng cac ph~n thi trong vong chung k~t:_Man chao hoi hay nhat: 2.000.000 d6ng

_KiSn thirc tong hQ'Pcao diSm nh§.t: 2.000.000 d6ng

- Giai y tuemg sang t~o:01 giai nh§.t: 10.000.000 d6ng

01 giai nhi: 7.000.000 d6ng

01 giai ba: 5.000.000 d6ng

_Cac giai khuySn khich: 1.000.000 d6nglgiai

_Don vi co s6 bai d\1thi Mi~u M§.t: 3.000.000 d6ng

Ban chi d~o duQ'cquy~n diSu chinh s6 luqng giai giua cac 11MV\1C

-Di~u8. -Dia di~m nQp he, sO'Bai d\I thi b~ng van ban gui v~ ngmJi nh~n: Ba Db Thj Thanh Thuy - Ph6

trU'ung ban Kiim solit n(Ji b(J,Toa nha Ocean Park, T~ng 16, s6 1 Dao Duy Anh,Q.D6ng Da, TP. Ha NQi. Di~n tho~i lien h~: 0902046368.

Bai d\I thi b~ng file m~m gui v~ dia chi email:cuocthisangtao@gmail.com

-----_.- -

Di~u 10. Bao hQ quyen sO-hiru tri tu~

Khi ,cac md hinh, san pham du thi co kha nang bao hQ quyen sa hfru tri tu~(sang che, giai phap hfru ich, kieu dang cong nghiep ...), Ban T6 chirc co trachnhiem huang d~n cho tac gia dang ky tai Cue Sa hiru tri tue, B9 Khoa h9C vaCong nghe thea qui dinh hien hanh,

f)i~u 11. f)i~u khoan thi hanh

Ban ThS 1~nay da: duoc Ban Chi dao CUQcthi xern xet thong qua va cohieu hrc thi hanh kS til ngay kyo

Trong qua trinh thuc hien, n~u co diSrn nao chua hop ly, Ban T6 ~huc t6nghop trinh Truong ban Chi dao xern xet, sua d6i cho phil hop voi thuc tS.!.