60% - EventBank€¦ · 21/03/2018 · official media broadcasting open wine f&b p & a asia law office pactics cambodia palace gate hotel & resort pancam paradox agency pernod ricard

3

4,600+

60%

EuroFair Visitors

Policy Responses to the White Book

2018 AT A GLANCE

New MOUs Signed2

Sectoral Committees

National Chapters

10

5

2 Trade Missions

4 Countries Reached

5Outreach Missions

Events Participants5,000+

77New Members

96Consultations wih the

Royal Government

+84%Total Services Revenue

Total Number of Events

40

Dear EuroCham Members and Partners,

I am proud to introduce this review of EuroCham’s achievements in 2018. It has been another year in which the organisation has maintained a high profile and has played a central part in representing the interests of European business, and the business community more widely, to the Cambodian government.

EuroCham has continued its highly effective programme of engagement and advocacy, both behind the scenes and through significant public events with Government Ministers and heads of agencies such as the General Department of Taxation and the General Department of Customs and Excise that have a vital role in creating a business-friendly environment. The participation these events attract from the business community, and the readiness of senior Ministers to attend and to engage in frank discussion with business representatives, are a measure of the respect with which EuroCham is regarded. In the same way, the White Book is seen as a serious and constructive contribution to the development of policy, and that is reflected in the nature of the response from Government. I look forward to the next edition.

I welcome the establishment in December 2018 of the Benelux Chapter of EuroCham, bringing the number of national chapters to six. I look forward to further growth over the coming years as more European businesses become established in Cambodia.

Depending on the figures used, the EU as a whole is already the second or third largest source of foreign investment in Cambodia. I am proud of what is done by European companies here, in a much wider range of sectors than is sometimes realised. I have been greatly impressed when visiting European companies by their commitment to Cambodia and its people, by their commitment to high standards in terms of social and environmental responsibility and in terms of ethics, and by their determination to be the best.

As I come to the end of my mandate as EU Ambassador in Cambodia, I would like to thank the board of EuroCham under the Chairmanship of Arnaud Darc

and his predecessor Emmanuel Menanteau, the secretariat under Executive Director Blaise Kilian and his predecessor Ratana Phurik-Callebaut, and all the members companies for their unstinting efforts to promote European business in Cambodia and to work for a better business environment for all – not only in their own interests but in the interests of Cambodia’s long term development. I am pleased that the EU has been able to support

that work. I wish EuroCham and all its members continued success over the coming years.

GEORGE EDGARAmbassador of the European Union to Cambodia

FORUM SPONSORS 2018

ANNUAL PARTNERS 2019

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SILVER PARTNERS BRONZE PARTNER

SPECIAL PARTNERS

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WITH THE SUPPORT OF FOUNDING CHAMBERS AND NATIONAL CHAPTERS

Sponsors & Partners

THE MAGAZINE THAT LINKS YOUR BUSINESS TO SUCCESS

7

Dear valued Members and Partners,

In 2018, EuroCham’s mission was greater than simply representing the interests of local European businesses.

United with other chambers and in cooperation with the Royal Cambodian Government, we fought to ensure optimal conditions for maintaining Cambodia’s competitiveness in a fast-changing global business landscape.

As a chamber of commerce that represents European values abroad, we strongly support democracy, political freedom, and labour rights in Cambodia. However, unilateral sanctions that target the livelihoods of everyday Cambodians are a detriment to domestic democratic progress and betrays the underlying ethics which the EU stands for.

While extraordinary progress has been achieved so far, the economy’s record growth is still fragile. The loss of EBA status could stagnate Cambodian industry and also impact socio-political stability, which is also reliant on opportunities created by trade with the EU.

In Singapore and Brussels, I voiced our deep concerns to European Commissioner for Trade, Ms. Cecilia Malmström; presenting letters from a number of chapter heads. While the door to further dialog remains open, there is much work left to be done.

Through last year’s combined effort led by the Cambodian Chamber of Commerce and its Chairman, Neak Oknha Kith Meng, along with many other chambers, private sector stakeholders, and business associations we were able to influence Prakas 443 on Seniority Indemnity Payment. As a result of our unified negotiation with the Royal Government, the Ministry of Labour and Vocational Training has agreed to delay back payment implementation, giving employers time to roll out seniority payments without sudden impacts on operational costs.

By promoting Corporate Social Responsibility (CSR) initiatives, our aim is to improve business practice in Cambodia. Taking the torch from the Conseillers du Commerce Extérieur de la France and the French Chamber of Commerce, this year EuroCham introduces a CSR contest open exclusively to our members with sustainable development projects in the country. Our vision is to expand this programme to all

enterprises in the Kingdom over the coming years to promote local innovative and sustainable business solutions.

I extend my deepest appreciation for EuroCham’s dedicated team and everyone that has contributed to Cambodia’s development. When I see your commitment to increasing the prosperity of a country that has welcomed us so warmly through the thousands of jobs you’ve created for an increasingly international-minded workforce, I’m honored to work with you.

Throughout 2019, we will remain dedicated to EuroCham’s three guiding principles of business advocacy, providing excellent service and growing membership. Ultimately, our actions are the actions of our valued members. Your interests and concerns are the guiding voice

that informs all that we do.

Looking ahead, I would like to see EuroCham and its national chapters to continue engagement and participation in advancing this country and to take an active role in promoting its positive aspects globally.

ARNAUD DARCChairman of EuroCham Cambodia

Thank youto all

members!

FOUNDING CHAMBERS AND NATIONAL CHAPTERS

350+ MEMBERS

A.S.I. LOGISTICS

ACLEDA BANK ACTION GROUP

AD' COMMUNICATION CAMBODIA

ADVANCED BANK OF ASIA

ADVANCED F & G ADVANCED TECHNICAL SUPPLIERS (ATS)

ADVANCING ENGINEERING CONSULTANTS AF ARCHITECTURE & DEVELOPMENT AG CAMBODIA INSURANCE BROKER

AGS CAMBODIA

AIRSEALAND LOGISTICS

ALBATROS INVEST AND SERVICES

ALEXIS DE SUREMAIN

ALIPLAST CAMBODIA

ALLIANCE PHARMA CAMBODGE ALMOND

ANGKOR ARTWORK

ANGKOR CAPITAL SPECIALIZED BANK (ACSB)

australian internationalschool phnom penh

APLUS CONSULTING

ARC

HETY

PE

ARNAUD ROUX

ARTISANS ANGKOR

ASIA CLEAN INNOVATIONS

ASIA HOLIDAYSASIAN TRAILS

AUDI

AWEX - WALLONIA EXPORT INVESTMENT

AZILAY

B. CONSULTING HOSPITALITY & HOTEL SOLUTIONS

BACA VILLA PRODUCTIONS

BAUS

BAYER

BEETLE ENVIRONMENTAL SOLUTIONS

BELLEVUE SERVICED APARTMENTS

BETA & PARTNERS

BIKAY

BIMA

BLOOM ARCHITECTURE

BMG CORPORATION

BMW CAMBODIA

BNG LEGAL

BODIA SPA

BOLLORE LOGISTICS

BONBON ICE CREAM

BONG THOM DOT COM

BRAINS MEDIA SERVICES

BRANCH OF BEN LINE AGENCIES

BRANCH OF EMIRATES

BRED BANK

BRITE

DIG

ITAL

BUN AND ASSOCIATES

CAMBODIA AIRPORTS

CAMBODIA BREWERY LIMITED

CAMBODIA ONLINE TRAVELCAMBODIA TOURISM FEDERATIONCAMBODIAN INVESTMENT MANAGEMENT

CAMCONA TRADING

CAMED BUSINESS SCHOOLCAMPORE GROUP CAMBODIA

CAR4YOU

CB RICHARD ELLIS

CDL HUMAN RESOURCES

CELLIERS D'ASIE

CENTER FOR LEADERSHIP AND PROFESSIONAL DEVELOPMENT

CENTURY21 CAMBODIA

CHEVRON

CHIP MONGCHIP MONG INSEE CEMENT CORPORATION

CHOKCHEY FINANCE PLC.

CITYSTAR GROUP

CLI

K PA

YMEN

T

CMA CGM

COCA COLA

COMIN KHMERE

COMME A LA MAISON

COMMERZBANK REPRESENTATIVE

CONFIREL

CO

NFL

UEN

CES

CONSTRUCTION EXPERT ASSOCIATION IN CAMBODIA

COSMOS SERVICES

CREDIT BUREAU

CRÉDIT MUTUEL KAMPUCHE A

CYGNUS CORPORATION

D.B. INTERNATIONAL LOGISTICS

D.B.LY GROUP

DAMCO

DAMCO

DA

NM

EATS

DARA HOSPITALITY GROUP

DAUN PENH CAMBODIA GROUP

DB SCHENKER

DECATHLON

DELOITTE DEWEY INTERNATIONAL

DEW

HIRS

T

DEWHIRST

DFDL

DHL EXPRESS

DIETHELM TRAVEL CAMBODIA

DJAMEL EL AKRA

DKSH

DOMINIQUE CATRYDPCHT

DPPD

DR. KARBAUM CONSULTINGDYNAMIC PHARMA

EFI- ÉCOLE FRANÇAISE INTERNATIONALE DE PHNOM PENH

ENDORPHINE CONCEPT DIGITAL SOLUTIONSENSEAS CAMBODIA

EQUANCE

ERIC MOUSSET

ERIC RAISINA

ERNST & YOUNG

EXECUTIVE RELOCATIONS EXO TRAVEL

EXPERIENCE SMART CHANGE

EYE

CA

RE

FAUNA AND FLORA INTERNATIONAL FERMIERE REMOISSENET SAS

FIRST CLASS SOLUTIONS

FIRST FINANCE

FORTE INSURANCE GIA

FUTURELINKS INTERNATIONAL PTE LTDGERES - GROUPE ENERGIES RENOUVELABLES, ENVIRONNEMENT ET SOLIDARITÉ GK ENGINEERING GLAXOSMITHKLINE

GLOBE MEDIA ASIA

GOLDEN RICE GRABARA BACON CONSULTING - GBC ENGINEERS GRANDIS TIMBER GRAPHIC ROOTS

GRAS SAVOYE CAMBODIA INSURANCE BROKERSGREEN YELLOW

HAVAS RIVERORCHI D

HBS LAWSHBS NOTARY PUBLIC

HEALTH TIME CORPORATION

HELLMANN WORLDWIDE LOGISTICS (CAMBODIA)

HIMAWARI HOTEL APARTMENTS

HLG CAMBODIA

HONGKONG LAND

HOPS

GA

RDEN

HOTEL CAMBODIANA

HRINC CAMBODIA HUNG HIEP

ICA

RE B

ENEF

ITS

IDP EDUCATION

IL FORNO PHNOM PEN HIMY TRADING INDOCHINA RESEARCH

INFINITY

ING

HO

LDIN

GS

INNOVATION K

INROS LACKNER CONSULTING ENGINEERS

INSTITUT DE TECHNOLOGIE DE CAMBODGE (I.T.C.)

INSTITUT PASTEUR DU CAMBODGE INTERCONTINENTAL HOTEL INTERNATIONAL SOS PTE ITALIAN GOURMET TRADING JEAN-MARC LOPEZ

JEBSEN & JESSEN

JÉRÉMIE THOMAS MONTESSUISJT INTERNATIONAL

JUN CAM PARTNERS K2A MANAGEMENT

KALBE INTERNATIONAL KAMWORKS

KARC

HER KCJSM SERVICE

KERRY WORLDBRIDGE LOGISTICS

KEY REAL ESTATE

KFW OFFICE KHMERDEV

KK ITALY TRADING

KLEEN ELEVEN

KNAI BANG CHATT

KNIGHT FRANK

KUEHNE+NAGEL

KULARA WATER

LA PLANTATION MANAGEMENT

LAURENT NOTIN

LBL INTERNATIONAL

LE FLAMBOYANT BOUTIQUE RESORT & SP A

LEARNING JUNGLE INTERNATIONAL SCHOOL

LEGRAND CAMBODIALES VERGERS DU MEKONG

LOTUS CAPITAL

LSH CAMBODIA PTE

LUCKY STAR DRAGON LOTTO

LUMA SYSTEM

LYCEE FRANCAIS RENÉ DESCARTES

M.R.A. DESIGN

MAERSK

MA

ESTR

IA

MAISON KAYSER

MALIS DENTAL CLINIC

MANGOTANGO ASIA

MASTER MEDIA MB

BAN

K

MEAS DEVELOPMENT HOLDING

MED

ICO

M

MEDIGROUP ASIA

MEGA LIFESCIENCES PTY

MEKONG TRADING HUNGARIAN - CAMBODIAN TRADING HOUSE

MERCEDES BENZ

META HOUSE

MOET HENNESSY

MOMIZA

MONAPARADY CO. LTD – PHARMACIE DE LA GARE

MORISON KAK & ASSOCIATES

MSC MEDITERRANEAN SHIPPING

NARITA VESPA

NEGOCIA VENTURES

NEO

VIA

NEXUS FOR DEVELOPMENT

NIRA INTERNATIONAL SCHOOL

NOKOR E-SOLUTIONS GROU P

NORTHBRIDGE INTERNATIONAL SCHOOL

NOVA

OFFICIAL MEDIA BROADCASTING

OPEN WINE F&B

P & A ASIA LAW OFFICE

PACTICS CAMBODIA

PALACE GATE HOTEL & RESORTPANCAM

PARADOX AGENCY

PERNOD RICARD

PEST

LAB

EXTE

RMIN

ATO

R

PEX PIPES

PHNOM PENH COMMERCIAL BANK (PPCBANK)

PHNOM PENH SEZ PLC.

PIALFA RESTAURANT

PIERRE FABRE

POE-MA

PORSCHE

POST MEDIA

PRÉVOIR (KAMPUCHEA) MICRO LIFE INSURANCE PLC

PRIC

EWA

TERH

OUS

ECO

OPE

RS

PSE - POUR UN SOURIRE D'ENFANT

PULS

TRA

DIN

G F

AR

EAST

R&T SOK & HENG LAW OFFICE

RAFF

LES

HOTE

L LE

RO

YAL

RAK PORCELAIN CAMBODIA

RDL LOGISTICS

REALEASTATE.COM.KH (ONLINE REAL ESTATE)

REGUS BUSINESS CENTRE

RHENUS LOGISTICS

RIEC

KERM

AN

N A

G

RMA

ROBERT BOSCH

ROM

INA

DE

JON

G

ROOMCHANG DENTAL HOSPITAL

ROSE

WO

OD

ROYAL CARGO COMBINED LOGISTICS ROYAL PHNOM PENH HOSPITAL

ROYAL RAILWAY

SAFFRON CONSULTING INTERNATIONAL

SAINT BLANQUAT & A.

SÂMATA

SAMITIVEJ PUBLIC COMPANY

SAMRACH RATTANAK LAW OFFICE

SAMRITH BUSINESS CONSULTANT LTD

SANOFI

SARIN & ASSOCIATES

SCHNEIDER ELECTRIC

SCIARONI & ASSOCIATESSECURITAS SECURITY SERVICES

SERVIER INTERNATIONAL REPRESENTATIVE OFFICE

SETHAVITOU NOTARY PUBLIC OF THE KINGDOM OF CAMBODIA

SIAT

SIEMENS REPRESENTATION CAMBODIA

SIKA

SIMILI CONSULTING

SINET S.I. GROUP

SINGAPORE

SIPAR

SIRIVAN ATELIER DE COUTURE

SITHISAK LAW OFFICE

SMART AXIATA

SOCFIN- KCD

SOFITEL PHNOM PENH PHOKEETHRA

SOKSIPHANA&ASSOCIATES

SOURIRE PRODUCTIONSPACELOGIC INTERNATIONAL SPEED LOGISTICS AND TRANSPORTATION

STAR5 DEVELOPERS PVT

STARTS HOTELSUSTAINABLE GREEN FUEL ENTREPRISE (SGFE)

SUST

INA

T G

REEN

SW

ISSC

ON

TAC

T

TANIN ESPRESSO

TEUK SAAT 1001

TF MOTORS- MG CAMBODIATHALIAS

THE BALÉ PHNOM PENH HOTEL (TH RIVER AND SUN LTD)

THE LAW OFFICE OF T & P

THE PLANTATION URBAN RESORT AND SPATILLEKE & GIBBINS

TOTALTRICONTINENTAL TRADING

TUV RHEINLAND

TWO WAY PR

UCARE

UK CONDO

UNILEVER

UNIQUE FASHION CAMBODI A

UNIVERSITÉ ROYALE DE DROIT ET DE SCIENCES ECONOMIQUES (URDSE )

URBAN SPACE PLAYGROUND AND CAFÉ

VAN'S RESTAURANT

VATTANAC CAPITAL

VICTORIA ANGKOR RESORT & SP A

VINISSIMO

VO

TIVA

VRIENS & PARTNER S

VTRUST PROPERTY

WINE HALL

WING CAMBODIA SPECIALIZED BANK

WUE

RTH

YOUNG DEVELOPMENT RESEARCH & CONSULTING

ZI-ARGUS

ZUELLIG PHARMA

2 L'Eau Protection365 Moving 802AD Films

ANZ ROYAL

9

Thank youto all

members!

Dear Members, Partners and Friends,

2018 was yet another outstanding year for EuroCham and I am proud to say that the Chamber has never been so dynamic and successful.

When I took over as Executive Director, my objectives for the Chamber were twofold: to maintain the standards of excellence set by my outstanding predecessor, Ratana Phurik-Callebaut; and to prepare for the sustainability of EuroCham beyond the European Union funding. Thanks to my team’s commitment, we have delivered in many ways, and sometimes beyond expectations

Our level of dialogue with the Royal Government has further increased with numerous discussions on a vast area of sectoral and regulatory matters. This relationship was particularly leveraged during the negotiations on the Seniority payment issue but also to provide feedback with regard to the EBA situation and the need to increase the Kingdom’s competitiveness.

In Services, the strategy initiated early last year has paid off, as we nearly doubled our revenues through contracts with both corporate and institutional clients. Our timely partnership with the German Global Business Network proved especially fruitful in this regard.

As the largest Western business association in Cambodia, we continue to receive new membership requests and today, EuroCham Cambodia represents over 350 companies. To continue fostering European diversity within the Chamber, we launched our newest National Chapter, Benelux Cambodia, through a combined high visibility event and trade mission from Dutch and Belgian companies based in Bangkok.

Promoting Cambodia as a business destination is indeed part of our mandate, and we have continued to do so thanks to our European funding. Significantly, the past year saw the organization of EuroFair, our first trade and services exhibition. With more than 50 exhibitors, EuroFair not only enhanced European brands with local consumers but also attracted new European companies to the Cambodian market.

None of these achievements would have been possible without our Members’ participation, the support of the Board of Directors, the

dedication of my team and the guidance of my predecessor. I take this opportunity to express my gratitude to all of you. Our appreciation also goes to our sponsors and of course to the European Union for their support, in particular to the departing Ambassador George Edgar who has constantly stood by our side.

A lot remains to be done to ensure that EuroCham can stand on its own and meet the expectations of all its stakeholders. As our membership keeps growing, I am aware of the necessity to engage more with those who have put their trust in us, and to find new and better ways of providing them with meaningful benefits. This will be the priority of the year ahead, as a Chamber can only exist through its Members, and for its Members.

BLAISE KILIANExecutive Director

16

18 Activities 36 Advocacy

20 Annual General Meeting

22 Breakfast Talks

23 Luncheons & Seminars

24 Seminars & Career Talks

26 Networking Nights

27 Special Events

28 EuroFair

30 Forums

33 Publications

38 Description & Strategy

40 White Book

41 EBA & Seniority Indemnity Payment

42 Actions & Achievements

46 Sectoral Committees

50 Government Private Sector Forum

01 02

17


40 White Book

41 EBA & Seniority Indemnity Payment

42 Actions & Achievements

46 Sectoral Committees

50 Government Private Sector Forum

54 Outreach 64 Services

70 Team

74 Highlights 2019

03 04


58 Outreach Activities

60 Outreach Calendar 2019

61 Our International Network

66 Description

67 Overview & Statistics

18 ACTIVITIES

01Activities20

23

22Annual General Meeting

Luncheons & Seminars

Breakfast Talks

18 ACTIVITIES

19EUROCHAM - YEAR IN REVIEW 2018

24 28

27

26Seminars & Career Talks EuroFair

Special Events

Networking Nights30

33

Forums

Publications

• IPR Forum• Logistics Forum• Tall Building Forum• Tax Forum Siem Reap• Tax Forum Phnom Penh

• Tasting Europe• Benelux Launch Event


20 ACTIVITIES

AnnualGeneralMeetingEuroCham holds its Annual General Meeting so mem-bers can vote for their new board of directors and receive updates on the Chamber's finances, activities, and progress of the advocacy, services and outreach pillars.

Date 21 March 2018Location Sofitel Phnom Penh Phokeethra

On Wednesday 21st March 2018, EuroCham Cambodia hosted its Annual General Meeting at Sofitel Phnom Penh Phokeethra. This was the last AGM of our former Executive Director, Ratana Phurik-Callebaut, to whom the whole attendance paid tribute for her outstanding achievements at the helm of the Chamber for three and a half years.

Important decisions were made, with members approving the modification of our Statutes to allow for the establishment of National Chapters with a minimum of 10 members and the possibility for these Chapters to automatically appoint a Board Director if they have 20 members or more. Besides, BritCham participation to the Board was reduced to one seat only.

The new Board of Directors was then elected for a two years mandate, 2018-2020. Newly elected and appointed members included Aurelio Flacco, Asif Iqbal, Serge Pak and Phirum Hay. They replaced departing members Daniel Wein, Nary Ung, Andre De Jong and Katie Scheding whose position as Secretary General was taken over by Bun Youdy.

20 ACTIVITIES


Meet The Board of Directors:

GUILLAUME MASSINVice-Chairman

Chairman CCIFC DFDL

TASSILO BRINZERVice-Chairman

Chairman ADW Globe Media Asia

ARNAUD DARCChairman

Thalias

MATTHEW RENDALLVice-Chairman

Secretary, BritCham SokSiphana&associates

ERIC DELOBEL Board Member

Cambodia Airports

KJELD OLSEN Board Member

Chairman NordCham CAR4YOU

HAY PHIRUM Board Member

Robert Bosch

SERGE PAK Board Member

Pex Pipes

BUN YOUDY Secretary General

Bun & Associates

GUILLAUME PERDON Treasurer

Bred Bank

AURELIO FLACCO Board Member

Chairman ICBA KK Italy Trading

ASIF IQBAL Board Member

Total Cambodge

THOMAS HUNDT Board Member

Smart

KATIE SCHEDING Secretary General

MangoTango Asia

Thank you...

ANDRE DE JONG Board MemberRobert Bosch

DANIEL WEIN Board Member

DFDL

NARY UNG Board Member

ANZ Royal

22 ACTIVITIES

Breakfast Talks are usually aimed at management-level professionals and feature one or several guest speakers who present ready-to-use information on technical or sector-specific topics. Each talk is followed by a Q&A session.

BreakfastTalks

Following Bloomberg New Energy Finance presentation of their 2018 New Energy Outlook- a long term economic analysis of the worlds power system out to 2050 - panelists discussed implications for Cambodia and the current trends in the Kingdom.

August 20th, 2018

Raffles Hotel Le Royal

Speakers :

Ms. Colleen Regan, Bloomberg New Energy FinanceMs. Nodira Akhmedkhodjaeva, Programs Director, Nexus DevelopmentMr. Morten Kvammen, Finance Consultant, 3iMr. Rogier Van Mansvelt, Renewable Energy Engineer, Comin Asia

Moderator :

Ms. Bridget McIntosh, Director at EnergyLab

Spotlight:

FEB 1 Real Estate Market Trends in Phnom Penh

MAR 6 Delivering Energy Efficiency in Cambodia

MAR 14 Developing Team Productivity

APR 5 Greening the Tourism Sector

MAY 10 Tax for non-profit organizations

MAY 24 Affordable Housing in Cambodia

JUN 21 Cyber Security

AUG 30 Bloomberg New Energy Forecast

SEP 13 Principal and Agency New Regulations

OCT 18 Create an Effective Business Strategy

NOV 1 Construction Insurance Policies in Cambodia

NOV 8 Regional Outlook of Southeast Asia

DEC 6 Business Opportunities in Laos

DEC 13 Managerial Delegation

BREAKFAST TALK ON BLOOMBERG NEW ENERGY FORECAST

22 ACTIVITIES


SeminarsWe occasionally organize free seminars with the Royal Government which offer attendees practical information about regulation changes issued by the Royal Government. Ministry officials are invited to present updates, and the private sector has the opportunity to ask questions and provide feedback.

EuroCham Luncheons are mainly high-level talks given by senior Government leaders and experts who share their vision and policy agenda with the executives of our network.

Luncheons

JAN 17 H.E. DR. SAY SAMAL Minister of Environment

NOV 20 H.E. DR. KUN NHEM Director General of Customs and Excise


DISSEMINATION WORKSHOP ON TRADE REMEDIES LAW

Date September 18th, 2018Location Hotel Cambodiana

EuroCham and the Ministry of Commerce hosted a dissemination workshop on the Law on Trade Remedies. This half-day seminar was conducted to give an over-view of Cambodia's recently adopted Trade Remedies Law and how it will apply.

Two leaders of the Royal Government joined our mem-bers this year. In January, H.E. Say Samal gave a very candid assessment of his recent years at the helm of the Ministry of Environment and of his endeavor to complete

the draft Environment & Natural Resources Code, before taking questions from the participants. In December, H.E. Kun Nhem, Director General of Customs and Excise, gave a brief overview of ongoing reforms before extensively answering practical questions from participants.

Career Talks

Date May 07, 2018

Location Sokha Angkor Resort Siem Reap

Attendance 226

NIPTICT in collaboration with EuroCham hosted an innovative full day seminar titled SMEs Go Digital. This free event was designed to be a platform for start-up businesses and experts to interact and discuss the challenges, opportunities and importance of the digital industry. Par-ticipants received a full day of expert insights.

• Digital Tools for SMEs• Financing Tech Startups and SMEs: Bank, FinTech and

Crowdfunding for Tech Startup and SMEs• SME Digital Transformation: Mentorships, Accelerators,

Incubators• Tax, Incentives and Other Support for SMEs and Tech

Startups• Policies and Government Coordination for SMEs and

Tech Startups

TECH STARTUP AND MSMEs

Seminars

24 ACTIVITIES

Career Talks are a joint initiative launched in 2017 by the EuroCham Human Resources Committee and the Agence Universitaire de la Francophonie (AUF), aiming to prepare university students to the employment market, by inviting professionals to share personal and professional experiences and provide insights on career opportunities as well as company activities.

This workshop is a first step towards fulfilling the commitments of EuroCham to strengthen cooperation between the private sector and the academic sector by

enabling university staff and students to better under-stand the current needs and career development pros-pects in the private sector.

23 January 2018: Career Talk at the Royal University of Agriculture

(RUA)

25 May 2018: Career Talk at the University of Health Sciences

(UHS)

26 ACTIVITIES

EuroCham networking events stand out among Phnom Penh’s most popular professional gatherings, the inter-national and local business community flock to these regular events to expand their business prospects at fun, stylish, and often interesting venues. Average attendance 150Total 2018 attendance 800+

NetworkingNights

JAN 11 Toast to 2018

FEB 7 Special Networking Night with Porsche

MAR 15 Networking at the Iconic Chinese House Restaurant

MAY 17 Tasting Europe

JUN 30 Celebrating EuroFair

OCT 4 Special Networking Night with ICBA at Segafredo

DEC 12 Networking Event to Celebrate the Launch of Benelux Chapter

26 ACTIVITIES


To reach a wider audience and offer more value to mem-bers on specific topics and occasions, we also organized a series of special events in 2018.

SpecialEvents

TASTING EUROPE Date May 17, 2018

Location FCC’s Mansion Heritage Bar

Attendance 147

In celebration of Europe day, we organized a culinary journey across Europe with the aim of promoting the Old Continent’s gastronomy by treating the participants with

food and drink tastings provided by various European F&B businesses.

Date 12 Dec, 2018Location Raffles Hotel le RoyalAttendance 200

After the successful launches of ICBA and NordCham in 2017, EuroCham celebrated on 12 December 2018 the launch of its latest National Chapter, BENELUX Cambodia with a Special Networking Cocktail at Raffles Hotel Le Royal in the presence of high profile diplomats and government representatives as honorary guests.

Benelux Cambodia represents the Belgian, Dutch and Luxembourgish business communities active in Cambo-dia. It is actively supported by the Embassies of Belgium, the Netherlands and Luxembourg, and existing Benelux Business Associations such as BeLuThai and NTCC, both based in Bangkok.

BENELUX Cambodia, welcomes professionals with Belgian, Dutch and Luxembourgish connections that are active in Cambodia and has the core objectives of strengthening the Benelux presence and identity in the Kingdom while pro-moting it as an attractive trade and investment destination within the international Benelux Network.

BENELUX LAUNCH EVENT


28 ACTIVITIES

Date 29-30 June & 1 July 2018

Exhibitors 48

Attendance 4600+

From 29 June to 1 July, EuroCham hosted EuroFair, Cambodia’s first trade exhibition exclusively dedicated to European brands.

With 51 exhibitors from 7 European countries representing 15 different industries, including a dedicated food square, EuroFair was widely covered by the media and attracted nearly 5,000 visitors, both consumers and entrepreneurs.

The Fair was inaugurated by a Secretary of State for Com-merce in the presence of numerous business executives,

EuroFair

28 ACTIVITIES

29EUROCHAM - YEAR IN REVIEW 2018 29EUROCHAM - YEAR IN REVIEW 2018

government officials and diplomats in a high profile opening ceremony. The three-day program also included a special networking event, “Celebrating EuroFair”, where exhibitors and partners could socialize with business representatives and VIP guests around a glass of champagne.

EuroFair was designed to enhance the visibility of European brands in the Cambodian market and to attract newcomers to the Kingdom. Significantly, the largest exhibitor was

an Italian luxury furniture company who came to test the market and subsequently opened an outlet in Phnom Penh.

We would like to thank all exhibitors and partners who joined this extraordinary exhibition and we look forward to organizing the second edition in 2020, on an even larger scale!

30 ACTIVITIES

ForumsIPR FORUMDate Feb 08, 2018

Location Raffles Hotel Le Royal

Attendance 154

Half-day forum with topics such as:• Counterfeits & Parallel Imports;• Solutions & Strategies Against Counterfeit and Parallel

Imports.

The Intellectual Property Rights Forum took place with the participation of the Cambodia Counter-Counterfeit Committee (CCCC) with whom EuroCham has engaged

LOGISTICS FORUMDate Feb 13, 2018

Location The Great Duke Phnom Penh

Attendance 183

The first EuroCham Logistics Forum covered topics such as: • Improving Connectivity and Regional Competitiveness• E-logistics: the Last Mile Delivery• Future Connectivity: Diversification of Transportation

Modes• Investment Readiness through Improved Logistics

cooperation since 2017. The main content provider was our Healthcare Committee, with supportive participation from the Automotive Committee and other members involved in consumer goods import and retail. We also partnered with the EU IPR SME Help Desk whose most renowned local expert joined the event. The forum proved very successful, with contents being repeatedly quoted afterwards by Royal Government stakeholders.

The Forum was organized with our Transport and Logistics Committee. It was opened by the Senior Minister of Public Works and Transports and saw the participation of high level speakers such as a Secretary of State for Posts and Telecommunications and a Deputy Director General of Customs. Participants from European and Japanese companies shared their recommendations for improved logistics and investment readiness with nearly 200 people comprising high level officials, international experts, and CEOs.

30 ACTIVITIES


TAX FORUM SIEM REAPDate June 08, 2018

Location Sokha Angkor Resort Siem Reap

Attendance 180

Our most popular event expanded for the first time to the province where tax compliance is also becoming an increasingly hot topic!• Recent Tax Developments• Simplified Accounting for Small Taxpayers• Issues for Small Taxpayers• Tourism and Hospitality Industry Tax Regimes• Tax for Non-Profits

This Forum was led by our Tax Committee with the view of providing support to the business community in Siem Reap where compliance is a bigger issue, being far away from the central administration. As promised in our previous Tax Forum in Phnom Penh, the Director General of Taxation traveled to Siem Reap to open the event of nearly 200 attendees and stayed for half a day, personally answering questions from participants.


TALL BUILDING FORUMDate June 26, 2018

Location Raffles Hotel Le Royal

Attendance 147

EuroCham and the Council on Tall Buildings and Urban Habitat (CTBUH) co-organized the very first Tall Buildings Forum in Cambodia. The topics covered included:• Tall Building Design and its Impact on Urban Planning• Technical Constraints and Challenges• How Tall Can We Go?• Tall Buildings and the Urban Landscape• Impact on Cambodia’s Development Model

EuroCham and our Real Estate & Construction Committee organized this half day event to discuss the technical challenges of tall buildings and their impact on urban landscape and planning, a very timely topic in Phnom Penh! A meaningful conference opened by a Secretary of State for Land Management, Urban Planning and Construction, it became one of EuroCham most successful events ever.

TAX FORUMDate Oct 25, 2017

Location The Great Duke Hotel

Attendance 519

For its third edition, EuroCham's most popular event saw the country's leading tax professionals and high level officials from the General Department of Taxation sit together to discuss Cambodia’s tax regulations and compliance while addressing numerous questions from the participants.Topics covered included:• Recent Tax Developments• Transfer Pricing• Double Taxation Agreement - Implementation Issues

• Small Medium Enterprise Issues • Tax Dispute

This year again, the forum was presided over by H.E Mr. Kong Vibol, Delegate of the Royal Government in charge as Director-General of the General Department of Taxation who provided key policy information in his opening remarks.

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02Advocacy38

40

Description & Strategy

White Book

36 ADVOCACY

41EBA & Seniority Indemnity Payment

42 50

46Actions & Achievements Government-Private

Sector Forum

Sectoral Committees• Automotive• Information and Communication

Technologies• Green Business• Healthcare• Human Resources• Real Estate & Construction• Transportation & Logistics• Tax• Tourism• Agribusiness


What is advocacy? Advocacy provides EuroCham members a dialogue platform with the Royal Government of Cambodia.

Is it lobbying? The explicit objective of lobbying is to influence the outcome of government decisions, generally to benefit a minority (like a company or industry). Advocacy aims to assist through the collective feedback of the private sector; alert the government to unclear policies, implementation issues and other obstacles to doing

business, while proposing ways to strengthen overall competitiveness and attractiveness for trade and investment.

How does it work? Two-way communication is at the heart of advocacy; members convey feedback to relevant Ministries, who in turn can quickly communicate updates, new policy, and clarifications to the private sector. This is done through forums and conferences, digital channels, and occasional technical

consultations on the drafting of regulation.

What is EuroCham’s role? EuroCham acts as a facilitator; the advocacy is led by members who have formed committees around specific topics or sectors.

How specifically does EuroCham facilitate? We organize forums, seminars, breakfast talks and workshops, participate in consultations with the Royal Government, sign and


EuroCham’s Advocacy team is committed

to giving EuroCham members a voice in

our organized dialogue with the Royal

Government. A large part of this endeavor

relies on our Sectoral Committees - groups

of EuroCham members - who regularly

meet to discuss constructive solutions to

regulatory and structural issues affecting

businesses in Cambodia. Since 2014,

these committees propelled EuroCham’s

advocacy initiatives by providing policy

inputs to the White Book and public-

private technical consultations, and by

preparing EuroCham Forums, Luncheons

and Breakfast Talks as a means of bringing

open dialogue and information sharing

to our wider membership. In order to

efficiently convey the voice of its members

to the Royal Government, EuroCham has

also been actively participating in relevant

Working Groups of the Government-Private

Sector Forum (G-PSF), especially Industrial

Relations; Law, Tax & Governance;

Tourism; Customs; and Mines & Energy.

EuroCham co-chaired the Secretariat of

the Government-Private Sector Forum

Working Group on Tourism (G-PSF

Working Group B) until mid-2018, when

we transferred this responsibility to the

Cambodia Tourism Federation (CTF) with

the view of strengthening the private sector

influence through a “one voice”, single

body. Having generally been recognized as

a legitimate representative of the compliant

private sector, EuroCham has also been

able to further strengthen its dialogue with

the Royal Government by securing ongoing

bilateral relationships with various relevant

Ministries, thus providing opportunities for

active members to convey industry views

and feedback at the highest level.

In 2018, EuroCham continued to reach out

to other business associations, especially

the Cambodia Chamber of Commerce,

the Young Entrepreneurs Association

of Cambodia, the Cambodia Freight

Forwarders Association the Garment

Manufacturers Association of Cambodia,

while remaining an active member of

the Cambodian Federation of Business

Associations, in order to send a common

message to the Royal Government,

whenever possible. This strategy of

cross-chambers coordination strengthens

the relevance and legitimacy of our

policy recommendations, enabling us to

secure major successes in convincing our

Government counterparts, for instance

when dealing with tax or customs related

issues, but also to present a common

stance on major issues such as Seniority

Indemnity Payment.

Throughout the years, we have been

able to maintain the general recognition

and appreciation of our White Book,

whose second edition was released in

September 2017, containing 76 policy

recommendations. Similarly to the first

edition, the rate of responses provided in

2018 by the Royal Government to these

recommendations stands slightly above

60%. However we were able to secure

a marked improvement in the number of

written responses: the General Department

of Taxation, the Ministry of Labour and

Vocational Training, the Ministry of

Health and the Ministry of Posts and

Telecommunication have indeed accepted

to not only discuss the contents of the

White Book in extensive meetings but

also to provide official written responses

to its recommendations. Throughout

2018, EuroCham Sectoral Committees,

including our newly created Agribusiness

Committee, have also started to provide

inputs to the third edition of the White

Book to be published in 2019.

Finally, in order to further make the voice of

private sector heard at the policy-making

level, EuroCham has continued to engage

with various Development Partners.

Throughout 2018, we have been regularly

in touch with institutions such as IMF or

the World Bank who have expressed their

appreciation over the value of EuroCham’s

feedback, and especially the high quality

of the White Book’s contents, concerning

the Cambodian economic perspective and

overall business climate.

Advocacy explained

38 ADVOCACY

Sectoral Committees in 2018• Automotive• Information and Communications

Technology• Green Business• Healthcare• Human Resources• Real Estate & Construction• Transports & Logistics• Taxation• Tourism• Agribusiness

62% 24of EuroCham Members

Involved in Sectoral Committees

Collaborations with Government Bodies

implement memoranda of understanding (MOUs), and collaborate with relevant associations like the Cambodia Chamber of Commerce. Whenever possible, we also provide feedback and inputs to the various Development Partners who are working closely with the Cambodian authorities.

EuroCham Tools We have also developed two key tools to represent our members’ voices - one technical and one general. Each year and a half (since 2016) we combine all of

our committees’ policy analysis and technical proposals into a professionally produced “White Book”, distributed (and roundly praised) throughout the highest level of government.

Our wider membership is also able to make their voices heard by way of a comprehensive annual survey, the results of which are detailed in our yearly Business Confidence Survey report. This report provides an empirical understanding of the advantages and challenges to doing

10

SectoralCommittees

2

White Book Editions

5

Sectoral Forums

2

Luncheons2

New MOUs


business in Cambodia, and quantifies the impact of Government reform initiatives.

Policy Responses to the

2017 White Book

60% 96Consultations

wih the Royal Government

40 EuroCham Cambodia Year in Review: 2017

White Book

• The Ministry of Labour and Vocational Training has allowed businesses to register the contract of foreign employees detailing their job requirements without using the Ministry’s predefined contractual template.

• The Ministry of Posts and Telecommunication has been working on the draft E-Commerce Law with the Ministry of Commerce who invited our ICT Committee to join open and closed meetings for feedback on the Law which is expected to be adopted in 2019.

• The Ministry of Health is in the process of developing an online platform to electronically manage medical product registrations and importations to expedite and simplify the process of obtaining import and renewal licenses. In addition to the online platform, the Ministry is also working on drafting the guidelines and joint-Prakas on post-registration variations.

• The Ministry of Environment has welcomed our initiative to establish the Cambodian Green Building Council with cooperation from the Ministry of Land Management, Urban Planning and Construction.

EuroCham has successfully made its members’ voice and concerns known to the Royal Government by producing a series of White Books. The EuroCham White Book is a compilation of policy recommendations for trade and investment, and provides constructive support to the Royal Government’s efforts in addressing issues that impact the ease of doing business in Cambodia. It is also designed to be an effective tool for promoting constructive public-private dialogue and offering suggestions for the improvement of Cambodia-Europe business relations.

In 2018, EuroCham Sectoral Committees made an ongoing effort to seek responses to the 76 Recommendations included in the second White Book that was released late 2017. In addition to the numerous bilateral meetings secured with various Ministries to discuss these recommendations, EuroCham also received official written responses from the Ministry of Labour and Vocational Training, the Ministry of Economy and Finance (General Department of Taxation), the Ministry of Health (Department of Drugs & Food, National Health Products Quality Control Centre), the Ministry of Posts and Telecommunications. This is a marked improvement from the first edition where only the General Department of Taxation had provided a written answer to the White Book.

• The Ministry of Economy and Finance has issued a Prakas on the Rules and Procedures on Income and Expense Allocation among Related Parties (transfer pricing), which provides enterprises that undertake transactions with related parties with clear guidelines and procedures.

• The Royal Government of Cambodia has issued a Sub-Decree on fire safety requiring Commercial Buildings to install extinguishing system to prevent fires. Incidentally, 2018 also saw the Project Advisory Board established under the Ministry of Labour and Vocational Training to promote occupational safety and health in the construction sector, with EuroCham's Real Estate & Construction Committee officially appointed on this Board.

Overall, the rate of policy responses to the White Book, either through direct feedback or related policy changes, stands above 60% while we are expecting similar engagement with the Royal Government for the third edition. Among the most significant responses to the White Book 2017 edition are the following:

40 ADVOCACY

Mitigating the Impact of Seniority Indemnity Payments On 21 September 2018, the Ministry of Labour and Vocational

Training released Prakas 443 to establish the payment of seniority

indemnity for all employees. While the decision to protect

workers against the abrupt closure of mostly garment factories

is commendable, the mechanism for 12 years of back payments

included in Prakas 443 raised deep concerns among the business

community.

As a result, EuroCham and the Cambodia Chamber of Commerce

joined hands to gather more than 30 business associations in

raising their grave concerns with the Ministry of Labour and

Throughout 2018, EuroCham relentlessly advocated against the

possible withdrawal of EBA. As early as March 2018, EuroCham

sent a letter to Cecilia Malmström, the European Commissioner for

Trade, expressing the view that “calls for the European Union and

the global community in general to review Cambodia’s preferential

trade partner status would be detrimental to the enormous

advancements the country has made in the past decades in a

range of economic areas”.

To convey our concerns at the highest level, EuroCham’s Chairman

traveled twice to personally meet with Madame Cecilia Malmström,

Vocational Training. Unifying under a single advocacy voice was

unprecedented in Cambodia, and bore fruits when a special

public-private task force was created by the Royal Government to

discuss and address the fears of the private sector on the impact

that seniority indemnity payments could potentially have on the

financial viability of businesses.

While the results of these negotiations are still to be formally

announced, there is high hope that the actions led by EuroCham

and the Cambodia Chamber of Commerce will deliver a positive

outcome that will be announced very soon.

first in Singapore during the EU-ASEAN Business Summit in March

2018, then in Brussels with an EU-ABC delegation in October.

In addition to these individual efforts, EuroCham endeavored

to mobilize the entire private sector in Cambodia to convey

their concerns to the European Union with regard to the

counterproductive effect of a possible EBA withdrawal.

Although the European Commission has indeed taken the decision

to initiate the formal investigation into withdrawing the EBA

arrangement, EuroCham will continue to lobby Brussels against

this while also advocating with the Royal Government to undertake

further reforms to improve the Kingdom’s competitiveness.


The Campaign For EBA

During the course of 2018, EuroCham was particularly active on two unexpected fronts, one domestic and one international, though both vitally important to the private sector and Cambodia’s competitiveness: EBA and Seniority Indemnity. While the campaign to retain EBA is protracted and complex, there is hope that the negotiations with the Royal Government regarding seniority indemnity payments will bring some results in the coming year.


Actions and Achievements

In 2018, EuroCham continued to actively cooperate with various Ministries, in order to organize our members’ inputs and feedback into a unified message to the Royal Government. While our Sectoral Committees have regularly reached out to their counterparts, several Ministries have also invited EuroCham and its members to share their views on economic policy and the ease of doing business.

ONGOING COOPERATION WITH THE GOVERNMENT

Council for the Development of Cambodia

• General cooperation to promote Cambodia as a trade and investment destination

• Participation in a general meeting on the Government-Private Sector Forum, with the Cambodia Chamber of Commerce

Ministry of Land Management, Urban Planning and Construction

• Regular meetings to provide inputs into Coastal Management draft regulations

• Cooperation to design, produce and launch a Worksite Safety Booklet for construction site workers

• Organization of a FIDIC presentation for high level officials• Providing technical assistance to nine specific areas of

cooperation

Ministry of Posts and Telecommunication

• Support to the organization of the SMEs Go Digital Forum • Participation of a Ministry official in the EuroCham

Breakfast Talk on Cyber Security• Discussion and provision of the written responses to the

White Book 2017 policy recommendations

Ministry of Labour and Vocational Training

• Appointment of EuroCham to the Project Advisory Board to promote occupational health and safety standards in Cambodia's construction sector

• Participation of EuroCham in the public-private Task Force appointed to discuss implementation issues related to the Prakas 443 on the Payment of Seniority Indemnity

• Discussion and provision of the written responses to the White Book 2017 policy recommendations

Ministry of Commerce

• Meeting to provide inputs and feedback on the draft E-Commerce Law

• Co-organization of a dissemination workshop on the Trade Remedies Law

• Consultations on Trade Strategy and Trade Facilitation• Participation and presiding over EuroCham’s events such

as the opening of EuroFair and Benelux Chapter

• Promotion and facilitation of European investment and trade in Cambodia

Ministry of Economy and Finance

• Consultation meeting to provide feedback and inputs on the Customs and Excise Procedures and the New Simplified Customs Clearance System

42 ADVOCACY

• Regular consultative group discussions to gather inputs on fiscal policy

• Consultative meeting on the private sector growth forecast

• Series of consultative meetings on import and export tax tariff and excise.

• Meeting on the outlook for European investment in Cambodia

Ministry of Environment

• Provision of inputs and feedback on the draft Environmental and Natural Resources Code of Cambodia

• Regular discussions on the creation of Cambodian Green Building Council

• Luncheon with the Minister of Environment

Ministry of Health

• Meeting to discuss healthcare promotional events procedures and issues raised in the White Book

• Discussion on the requirements for laboratory test with the National Health Products Quality Control Center and visit of the Center

• Regular meetings on the guidelines about fees for post-registration variations

• Participation in the Workshop on Public Private Partnerships in the Healthcare Sector

Ministry of Tourism

• Participation in the Government-Private Sector Forum meetings on Tourism

• Moderating a panel discussion on "China Ready"

General Department of Taxation

• Participation in the Tax-Private Sector Partnership Mechanism

• Participation and presiding over EuroCham’s Tax Forums• Discussion and provision of written responses to the

White Book 2017 policy recommendations

General Department of Customs and Excise

• Participation to the Customs-Private Sector Partnership Mechanism

• Meeting to discuss issues related to Customs-Export Oriented Non-Garment Industry

• Meeting to provide feedback on the existing draft Prakas on Code of Conduct for Customs Brokers

• Luncheon with the Director General of Customs and Excise

Cambodian Counter Counterfeit Committee

• Presentation at the Regional Conference for the combating against counterfeit and parallel imports

• Meeting to identify the action and areas of cooperation to fight against counterfeit products

NEW MOUs WITH INTERNATIONAL CHAMBERS

Cambodia Chamber of Commerce• Cooperation on a number of activities to conduct effective

advocacy with the Royal Government

GIZ / Global Development Network• Cooperation to promote better links between

development cooperation and the private sector

Conseillers du Commerce Extérieur de la France (CCEF)

• Transferring of the CSR Contest & Awards

NEW PROPOSED MOU

Cambodian Counter Counterfeit Committee• Provision of cooperation upon a number of activities to

overcome counterfeit activities in Cambodia

DEVELOPMENT PARTNERS ENGAGEMENT

• Close relationships with GIZ• Consultations with the Swiss Development Cooperation• Regular consultations with visiting IMF missions on

Cambodia’s economy• Regular consultations with visiting World Bank missions

on various sectors• Participation to the launch of the World Bank Economic

Outlook for Cambodia• Regular consultations with JICA about the Logistics

Master Plan• Consultations with ILO• Consultation with the United Nations about their

Development Assistance Framework


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GREEN BUSINESS

Green businesses (also known as sustainable businesses) minimize the negative impact on the global or local environment, community and society. The Green Business Committee is open to all companies and individuals that either work in the green business sector – e.g. renewable energy or waste management, or operate their businesses by respecting green principles – e.g. energy efficiency or low carbon dioxide emissions, as well as Corporate Social Responsibility principles. The main objective is to raise awareness for green business practices in Cambodia and to draw public attention on issues that require urgent revision.

The Committee comprises 3 active Subcommittees:• Renewable Energy• Green Financing• Corporate Social Responsibility

Executive Committee Andeol Cadin, Chairman ( AF Architecture & Development )Rogier Van Mansvelt, Vice-Chairman ( Comin Asia )Nodira Akhedkhodjeava, Vice-Chairwoman ( Nexus )Coralie BAUDET, Vice-Chairwoman ( Exo Travel )

www.eurocham-cambodia.org/advocacy/green_business

Overview

Our ten Sectoral and Cross-sectoral Committees function as platforms for information sharing on specifics sectors of activity and are the primary contributors to the EuroCham Advocacy Program. Throughout the year, the Committees have provided inputs into EuroCham White Book before it is formally presented to the Royal Government during the Cambodia-EU Business Dialogue. Committees were then involved in subsequent consultations to discuss these recommendations with relevant Ministries. Several Committees initiate events organized by EuroCham such as our Breakfast Talks that focus on specific, technical topics geared toward management-level professionals, or highly visible Sectoral Forums that promote topics relevant to the sector through keynote speeches and panel debates.

Sectoral Committees

46 ADVOCACY

Highlights

• Organized 4 Breakfast Talks

• Provided feedback on the announcement of a new solar tariff scheme with the Electricity Authority of Cambodia

• Provided feedback on the final draft Environment & Natural Resources Code

• Met with the Ministry of Land Management, Urban Planning and Construction and the Ministry of Environment to discuss the establishment of the Cambodia Green Building Council

• Participated in a workshop related to incentives for affordable housing developments organized by the Ministry of Economy and Finance

• Participated in the Ministry of Environment Congress

• Participated in OXFAM CSR Platform

• Joined a UNDP consultation on renewable energy and biomass

• Provided Inputs into a UNDP study on "Cambodia: Derisking Renewable Energy Investment"

• Provided inputs into the Ministry of Industry and Handicraft policy for promoting Energy Efficiency & Renewable Energy Development

• Invited to advise on Sustainable Urban Planning and Finance by a United Nations regional mission

• Participated in the Clean Energy Week events

• Followed up on responses to the White Book 2017

• Provided inputs for the White Book 2019

AUTOMOTIVE

The Automotive Committee is opened to authorized importers and distributors of automotive brands headquartered in Europe.

The Committee is a platform for information sharing and discussion, and concerns itself with matters that solely related to automotive industry while seeking to join hands with the Cambodian authorities in order to improve overall business environment and practices in the sector.

Executive Committee James Zemke, Chairman ( Star Auto – Mercedes Benz )Peter Brongers, Vice Chairman ( CAIF )

www.eurocham-cambodia.org/advocacy/automotive

Highlights • Contributed inputs to the Technical Working Group 3 of

the Customs Private Sector Partnership Mechanism

ADVOCACY 47

• Met with Senior Minister for Industry and Handicraft to request a delay of enforcement of the Announcement No. 150


• Provided Inputs for the White Book 2019

TOURISM

The Tourism Committee is a platform for discussion and exchange. Its aim is to identify issues affecting businesses in the tourism and hospitality sector, and propose constructive solutions to the Royal Government through the Government-Private Sector Forum and other venues of consultation.

In early 2015, EuroCham successfully nominated the Chairman of its Tourism Committee, Mr. Luu Meng, to be elected as Co-Chair of the Government-Private Sector Forum Tourism Working Group. As such EuroCham was entrusted with the Secretariat of the G-PSF Tourism Working Group (Working Group B) while working hard to strengthen the Cambodia Tourism Federation of which we are a Board Member. In 2018, EuroCham transferred the Working Group B Secretariat to the Cambodia Tourism Federation with the view of promoting a single-voice advocacy for the entire tourism and hospitality sector.

Executive Committee Chef Luu Meng, Chairman ( Almond Group )Sharee Bauld, Secretary General ( Executive Director of Cambodia Tourism Federation ) www.eurocham-cambodia.org/advocacy/tourism

Highlights • Transferred the Secretariat role of the Private Sector

Working Group B to the Cambodia Tourism Federation to gather the entire tourism and hospitality sector under a single umbrella

• Acted as a Board Member of the Cambodia Tourism Federation

• Continuously worked to strengthen the Cambodia Tourism Federation and its capacity

• Provided inputs into the Tourism Issues Matrix held by Cambodia Tourism Federation.

• Participation in the Government Private Sector Forum organized by the Ministry of Tourism.

• Made presentations in several events organized by the Ministry of Tourism including Youth and Clean Forum; China Ready Forum

• Participated in a conference on coastal development in Preah Sihanouk Province held by the Ministry of Tourism

HUMAN RESOURCES

The Human Resources Committee consists of companies and professionals involved in the human resources and recruitment sectors. The Committee works on promoting awareness about Cambodian labour laws and aims to assist implementation of regulations that are fair to all. In addi-


tion, the Committee works on promoting closer relations between employers, educational institutions and students with the view of contributing to bridging the skill gap. The Committee is also regularly invited at consultations organized with the Ministry of Labour and Vocational Training by the Cambodia Federation of Business Associations (CAMFEBA).

Executive Committee

Djamel El Akra, Chairman ( HBS LAW )

www.eurocham-cambodia.org/advocacy/human_resources

Highlights

• Organized a series of Career Talks 2018-2019 in 6 Universities with AUF

• Joined public-private consultations on the Draft Law on Minimum Wage

• Organized a Breakfast Talk on Team Productivity

• Secured a meeting with the Secretary of State for Labour and Vocational Training to discuss issues related to the White Book Human Resources Chapters and received subsequent official written response

• Advocacted against the adverse effects of the Seniority Indemnity Payment with the Ministry of Labour and Vocational Training

• Followed up on responses to the White Book 2017.


HEALTHCARE

The Healthcare Committee consists of healthcare professionals sharing similar codes of conduct and whose manufacturing facilities are either located in Cambodia or abroad. The Committee promotes high standards in quality control for local manufacturing processes and encourage ethical promotional activities. The main objective of the Healthcare Committee is to build a safe environment for patients and a fair environment for conducting business.

Executive Committee

Jean-Gaetan Guillemaud, Chairman ( Zuellig Pharma )Thomas Thiebault, Vice-Chairman ( DKSH )Cecile Ga, Vice-Chairwoman ( Servier )

www.eurocham-cambodia.org/about/advocacy/healthcare

Highlights

• Strengthened relationships with the Ministry of Health.

• Secured meetings to discuss the recommendations of the White Book Healthcare chapter with the Director General for Health, the Director of the Department of Drugs and Food, and the Director of the National Health Products Quality Control Center and received subsequent written responses from these Departments.

• Maintained a close collaboration with the Counter Counterfeit Committee of Cambodia to support the combat against parallel imports and counterfeit products


• Worked on the contents of an MOU with the Counter Counterfeit Committee of Cambodia

• Successfully encouraged the introduction of guidelines and a joint-Prakas on pharmaceutical market variations.

• Participated in the IPR Forum

• Organized a Career Talk in collaboration with the Human Resources Committee at the University of Health Sciences

• Met with the International Institute of Research Against Counterfeit Medicines (IRACM)

• Delivered a presentation about Counterfeit Medicine at the Regional Conference on Combating falsified and substandard Medicines



TAX

The Tax Committee works on collecting information about the legal and practical aspects of the developing Cambodia tax system while taking the pressures of a transitioning economy into account. The Committee also works to help EuroCham members to stay compliant in a changing tax environment while proposing solutions to the Royal Government and major stakeholders through existing Advocacy channels.

Executive Committee Clint O'Connell, Chairman ( DFDL )Brendan James Lalor, Vice-Chairman ( Ernst & Young )

www.eurocham-cambodia.org/advocacy/tax

Highlights

• Successfully organized two Tax Forums in Siem Reap and Phnom Penh with outstanding turnout

• Organized two Breakfast Talks on Tax for Non-Profit Organizations, and on Principal and Agency New Regulations

• Secured a meeting with H.E Kong Vibol to discuss the issues raised in the White Book Tax Chapter on the White Book and received subsequent written answers

• Participated in the meetings of the Tax-Private Sector Partnership Mechanism

• Participated in a series of meetings on tax incentives policy organized by the Ministry of Economy and Finance



48 ADVOCACY

REAL ESTATE & CONSTRUCTION

This Committee, comprised of companies involved in real estate, construction, engineering and legal services, actively engages the Ministry of Land Management, Urban planning and Construction by providing technical assistance to the draft regulations. It is particularly interested in construction standards and safety, as well as urban and coastal land use planning and management.

Executive CommitteeMichel Cassagnes, Chairman ( Archetype Cambodia )Christophe Forsinetti, Vice-Chairman ( KC JSM Service ) Charles Amar, Vice-Chairman ( DFDL )Simon Vancliff, Vice-Chairman www.eurocham-cambodia.org/advocacy/real_estate

Highlights

• Maintained a close relationship with the Ministry of Land Management, Urban Planning and Construction by MoUs.

• Published a booklet on Occupational Safety and Health at Construction Site in cooperation with the Ministry of Land Management, Urban Planning and Construction

• Organized a Tall Building Forum with international experts.

• Organized a Breakfast Talk on Real Estate Price Trends in Phnom Penh

• Organized a Breakfast Talk on Construction Insurance Policies.

• Organized a FIDIC seminar for the high level officials of the Ministry of Land Management, Urban Planning and Construction

• Appointed on the Project Advisory Board (PAB) under the Ministry of Labour and Vocational Training and provided inputs over the four draft Prakas related to occupational safety and health in the construction sector initiated by the PAB’s members

• Provided technical inputs into the draft Sub-Decree on Coastal Management

• Engaged with the Ministry of Environment and the Ministry of Land Management, Urban Planning and Construction to discuss the possible creation of a Cambodian Green Building Council

• Participated in the 1st & 2nd Cambodia Property Awards (as Judge and Supporting Association)



Sectoral Committees

ADVOCACY 49

INFORMATION AND COMMUNICATION TECHNOLOGIES

The ICT Committee is open to EuroCham members that provide technology services or have a significant interest in New Technologies or the ICT sector.

With the view of supporting the continuous growth and development of ICT related industries in Cambodia and its transformation into a regional competitive digital economy. The Committee seeks to deepen cooperation with the Cambodian authorities and connect with other stakeholders, by contributing to joint initiatives and provide inputs across a range of legal, regulatory, technical, and educational fields.

Executive Committee Chris McCarthy, Chairman ( MangoTango Asia ) www.eurocham-cambodia.org/advocacy/digitalandnewtechnology

Highlights: • Established a close cooperation with the Ministry of Posts

and Telecommunication

• Successfully co-organized the SMEs Go Digital Forum with the Ministry of Posts and Telecommunications and the Ministry of Industry and Handicraft

• Secured a meeting with the Secretary of State for Posts and Telecommunications to discuss the issues in the White Book and subsequently received a written answer

• Organized a Breakfast Talk on Cyber Security with the participation of an official from the Ministry of Posts & Telecommunications

• Participated in several meetings with the Ministry of Commerce to provide feedbacks on the Draft E-Commerce Law



TRANSPORTATION AND LOGISTICS

The Transportation and Logistics Committee is open to companies that provide transportation or logistics services or companies that have a significant interest in the import-export industries.

Current members include container shipping lines, freight forwarding and logistics companies, airlines, airport operators, consulting firms, and parcel service companies. The Committee is very active in consultations with the Royal Government and Development Partners on topics related to Cambodia’s connectivity, from policy formulation to solving issues that are hampering the Kingdom’s competitiveness. The Committee also enjoys good relationships with Cambodia Freight Forwarders Association (CAMFFA).


Executive Committee Charles Esterhoy, Chairman ( Worldbridge )

www.eurocham-cambodia.org/advocacy/transportation_logistics

Highlights: • Organized a Logistics Forum presided over by the Senior

Minister for Public Works and Transportation.

• Participated in various consultations with JICA regarding the Logistic Masterplan.

• Regularly participated in the Customs-Private Sector Partnership Meeting

• Engaged the General Department of Waterways and Maritime Transport, and Ports to resolve the issues of transit containers stuck in Vietnam.


• Provided Inputs for the White Book 2019.

AGRIBUSINESS

Established in 2018, the Agribusiness Committee is open to EuroCham members which are involved in the Cambodian Agribusiness sector or have a significant interest in agriculture or food processing. The Committee is a platform for discussion and exchange with the view of identifying issues affecting the agribusiness sector and proposing constructive solutions to the Royal Government. The committee may organize public events to promote public-private dialogue on information sharing.

Subcommittees

• Economic Land Concession (ELC)-Plantation

• Agri-Food Processing

• Farming and Agricultural Inputs

Executive Committee Jef Boedt, Chairman ( Socfin KCD )Eugene Kraamwinkel, Vice-Chairman ( Grandis Timber Limited)Romain Grosjean, Vice-Chairman ( Jebsen & Jessen )David Sok, Vice-Chairman ( Golden Rice Cambodia )

www.eurocham-cambodia.org/advocacy/agribusiness

Highlights: • Secured a meeting with the Minister for Agriculture, Forestry

and Fisheries to introduce the Agribusiness Committee

• Successfully advocated against the Agri-inputs import ban on all crop protection products with the Ministry of Agriculture, Forestry and Fisheries

Apart from G-PSF Working Group B, EuroCham also joins other relevant Working Groups of the G-PSF to ensure its members’ concerns are discussed by the Government. In 2018, EuroCham participated in the following meetings:

• 4 meetings of the Working Group B on Tourism

• 2 meetings of the Working Group D on Law, Tax and Governance

• 1 meeting of the Tax-Private Sector Partnership Mechanism

• 1 meeting of the Customs-Private Sector Partnership Mechanism

• 1 meeting of the Customs-Export Oriented Garment Industry Working Group

• 2 meetings of the Customs-Export Oriented Non-Garment Industry Working Group

Through its Advocacy program, EuroCham is also in the position to request bilateral meetings with senior lead-ers of the Royal Government. In 2018, the Chairpersons of EuroCham's relevant Sectoral Committees were able to exchange views directly with:

• The Senior Minister of Public Works and Transport who welcomed cooperation of our EuroCham’s Transports and Logistics Committee and presided over the EuroCham Logistics Forum 2018.

• The Senior Minister of Industry and Handicraft who presided over the SMEs Go Digital Workshop

• The Minister of Labour and Vocational Training who met with EuroCham’s Chairman and the President of the Cambodia Chamber of Commerce to discuss

Government-Private Sector Forum Working Group B on Tourism (G-PSF Working Group B)

Government Private Sector Forum

In 2018 we transferred our role as Secretariat of the Government-Private Sector Forum—Tourism Working Group (“G-PSF, Working Group B”) to the Cambodia Tourism Federation, in order to promote a "one voice" advocacy srategy.

EuroCham however remains actively involved in several G-PSF Working Groups.

50 ADVOCACY

The Ministry of Tourism and EuroCham have been working together to address tourism issues within the framework of the Government-Private Sector Forum. EuroCham co-chaired the Secretariat of the Government-Private Sector Forum Working Group on Tourism (G-PSF Working Group B) until mid-2018, when we transferred this responsibility to the Cambodia Tourism Federation (CTF) with the view of strengthening the private sector influence through a “one voice”, single body. In 2018, EuroCham successfully managed to bring concerns of its Tourism Committee members to be addressed by the Royal Government through the coordination of the Cambodia Tourism Federation (CTF).

In addition, EuroCham has been regularly invited to join consultations and information sharing sessions with various ministries such as:

• The Ministry of Economy and Finance for regular meetings with EuroCham's Tax Committee on policy direction for tax incentives and on economic policy in general as well as on connectivity.

• The Ministry of Labour and Vocational Training for a series of consultative meetings with EuroCham's Real Estate and Construction Committee on drafting a Prakas related to occupational safety and health in construction worksite as well as with the Human Resources Committee on the Minimum Wage Draft Law and on the Seniority Indemnity implementation issues.

• The Ministry of Public Works and Transports for various consultations on the Logistics Master Plan .

• The Ministry of Environment for Consultations about the Draft Environment & Natural Resources Code and for workshops on Greening Industrial Sector & Integrating Nationally Determined Contributions in National Development Plans.

• The Ministry of Commerce for matters related to promoting intellectual property registration and trademark registration, participating in drafting the e-commerce law, devising the trade facilitation strategy, and discussions on the registered exporter system.

• The Ministry of Tourism for workshops on development and management of tourism industry, program of internship & apprenticeship in tourism sector, employment and skill needs.

• The Ministry of Land Management, Urban Planning and Construction for a dissemination workshop on the safety booklet for construction sector, inputs for the establishment of Cambodian Green Building Council and a FIDIC workshop.

• The General Department of Customs and Excise for anniversary and discussion of ASYCUDA process.

• The Cambodia Counter Counterfeit Committee for matters related to fighting against counterfeit and parallel pharmaceutical products and participating in a high level regional conference on "Combating Counterfeit Medicines".

• The National Bank of Cambodia for a Macroeconomic Conference on Broadening Sources of Cambodia's Growth and for the Anniversary of Re-Introduction of the Riel.

implementation issues related to Seniority Indemnity Payment.

• The Minister of Environment who gave the green light to discuss the establishment of a Green Building Council with the Secretary General of the National Council for Sustainable Development and who presided over a EuroCham Luncheon.

• The Minister of Agriculture, Forestry and Fisheries who welcomed the creation of EuroCham’s Agribusiness Committee and agreed to preside over a future luncheon.

• The Minister and several Secretaries of State for Commerce who provided support and honored EuroCham by presiding over the opening of our Benelux Chapter and EuroFair event and who chaired consultations on the e-commerce draft Law

• The Secretary of State for Labour and Vocational Training who welcomed cooperation with EuroCham’s Human Resources Committee and provided detailed answers to the issues raised in the White Book Human Resources Chapter.

• The Secretary of State for Land Management, Urban Planning and Construction who welcomed the renewal and continued implementation of our MOU, especially in the field of Construction Standards and Coastal Management, and who also presided over the EuroCham’s Tall Building Forum.

• The Secretary of State for Post and Telecommunications who provided extensive answers to the White Book and welcome cooperation to promote the digital economy in Cambodia

• The Chairman of the Cambodian Counter Counterfeit Committee who welcomed cooperation with our Healthcare Committee to tackle counterfeit activities and parallel import and who presided over the EuroCham Intellectual Property Rights Forum

• The Director General of the Ministry of Health with whom pharmaceuticals registration and post-registration variation were discussed and who opened the door to regular consultations with the Department of Drugs and Food.

• The Director General of Waterway and Maritime Transport and Ports who provided support to the EuroCham’s shipping line members to solve issues related to containers in transit from Vietnam.

• The Executive Director of Electricity Authority of Cambodia who welcomed the input and feedback on the Solar Capacity and Consumption Charge Circular from the Green Business Committee.


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54 EUROCHAM - YEAR IN REVIEW 2017

03Outreach56

58


Outreach Activities

54 OUTREACH

OUTREACH 55

60Outreach Calendar 2019

61Our International

Network


We created the Outreach program to promote Cambodia’s business opportunities abroad. Our goal is for more European companies to consider Cambodia as a potential new market for trade and investment, and to assist them in their development here.

Doing this brings new clients and partners to EuroCham members, and results in a larger European voice in our advocacy efforts with the Royal Government. The Outreach program is funded entirely by the European Union grant and not by memberships contributions. However, some members may voluntarily join our conferences abroad to share their experience and expand their network.

What is Outreach?

Strategy

In August 2018, EuroCham and several of its members were invited to the Embassy of the Netherlands in Bang-kok to present the results of a multi-sectoral study to the Dutch business community based in Thailand. Commis-sioned by the Dutch Embassy with the view of attracting Dutch companies to Cambodia, this in-depth study pre-sented detailed analysis of several high-potential sectors of the Cambodian economy: agriculture, energy, garment, healthcare and logistics. The conference was followed by a networking event with members of the Netherlands Thai Chamber of Commerce and the Belgian Luxembourg Thai Chamber of Commerce.

Multi Sectoral Presentation at the Dutch Embassy in Bangkok

56 OUTREACH


Collaboration is an essential part of any outreach strategy. We use the assistance of local chambers of commerce, trade agencies and professional associations to reach European SMEs. As the Cambodian market is not familiar to most, we often work closely with other Southeast Asian markets (namely Myanmar, Laos and Vietnam) to attract a larger audience and generate interest for the whole region.

We have developed a strong spirit of cooperation with regional chambers and associations, and they are helpful in connecting us with their members. A notable advantage is that European companies already operating in the region have a better understanding of business opportunities in Cambodia, and are often keen on developing their activities here. They are also more familiar with local business practices.

In 2018, the EuroCham team continued to travel abroad, especially throughout Southeast Asia, to promote Cambodia with European companies, while progressively preparing the shift to more online outreach activities. This strategy is part of our willingness to continue outreach beyond our European Union funding, through digital tools such as webinars, a YouTube channel and the establishment of a dedicated web page.

EuroFair 2018 was our largest outreach event as it was also designed to attract new European companies to test the Cambodian consumer market. As such, EuroFair succeeded in luring newcomers to Cambodia, in particular its largest exhibitor, an Italian luxury furniture company who subsequently opened an official outlet in Phnom Penh.

OUTREACH 57

ConferencesHong-Kong, Indonesia, Thailand,

Singapore, Vietnam

Trade MissionsDenmark; NTCC & BeLuThai

WebinarBusiness opportunities in the

healthcare sector

Roadshows /Outreach Missions

Hong-Kong, Singapore, Thailand, Vietnam

EuroSphere

Countries ReachedHong-Kong, Indonesia, Singapore,

Thailand, Vietnam

Companies Reached

12

2

1

6

5

180+


58 EUROCHAM - YEAR IN REVIEW 2017

JANUARY

Phnom Penh: Danish multi sectoral trade mission

Hong-Kong: 8 meetings

Singapore: Business opportunities in Cambodia

2018 MONTH BY MONTH

Europe

FEBRUARY

Phnom Penh: Advantage Austria trade delegation

B2B Meeting: One-on-one discussions

with decision makers about opportunities

relevant to their business in Cambodia

Goals: To sell EuroCham services, trade

mission when relevant

Types of Outreach Activities Trade Show: From niche to multi-industry,

and attendance ranging from thousands to

hundreds of thousands, EuroCham visits

(or exhibits at) trade shows to answer

preliminary questions and grow our

promotional database.

Goals: To obtain decision maker contacts;

follow up to offer trade missions and services

Outreach Activities

MARCH

Jakarta: Cambodia Laos Myanmar Vietnam Business Opportunities

APRIL

Singapore: International Enterprise

MAY

Ho Chi Minh City: EuroSphere

58 OUTREACH

OUTREACH 59

Brussels: EU-ASEAN SME Support Network Launch

Phnom Penh: EuroFair

JUNE

Southeast Asia

AUGUST

Bangkok: Presenta-tion at the Embassy of the Netherlands

Vietnam: NordCham Networking in Vietnam

OCTOBER

Bangkok: Cambodia Laos Myanmar Business Opportunities

SEPTEMBER

Phnom Penh: Belgian/Dutch delegation in Cambodia

Webinar: Cambodia healthcare sector

DECEMBER

Institutional Meeting: Chambers,

embassies and professional institutions

are the most reliable way to find new

businesses interested in expansion, and

we try to meet with as many as possible.

Goals: To spread the word about

Cambodia’s specific opportunities, to

ensure they promote our services and

trade missions to their networks

Conference: We give general and sectoral

conferences to raise awareness about

opportunities in Cambodia

Goals: To raise awareness about

Cambodia as a trade and investment

destination, to promote EuroCham as a

network and service provider

Webinar: An interactive online seminar

conducted over the internet in real time.

Goals: to promote specific sectors online

to a wider range of European companies,

to showcase EuroCham knowledge and

network


OutreachCalendar 2019

EuroCham continues its efforts to promote Cambodia as a destination for investments with digital tools. As our European Union funding will come to an end, we will rely more on digital tools to continue attracting European investors to the Kingdom.

In 2018, we kickstarted a series of webinars involving presentations and discussions with our members on current status of specific sectors and market potential. These webinars, along with other videos produced by EuroCham, form our recently established YouTube channel and attract an increasing number of viewers.

The coming year will also see the creation of a specific web page “Invest in Cambodia” to reach out directly to European SMEs and investors in Europe and Southeast Asia, with first hand information on the Cambodian economy, sectors of activity, regulations and other relevant data. Finally, our outreach publication “Business Opportunities in Cambodia” will also be updated in 2019.

Digital Outreach

Spotlight:

60 OUTREACH

Conferences and trade showsKuala Lumpur (May); EuroSphere Vietnam (June); Taipei (September); Vienna (November)

WebinarsLogistics (January); Real Estate & Construction (April)

Youtube The channel is regularly updated with new videos

With the support of the European Commission, the European Business Organization (EBO) Worldwide Network was created in 2001 between representatives of EU business associations and chambers of commerce in non-EU countries. There are more than 35 officially recognized European Chambers operating around the world in countries outside of the EU.

Though different in structures and focuses, these associations and CCIs share one common goal – to represent the European business interests in so-called Third Markets. Their aim is to raise awareness about EU policy priorities and activities, and improve market access for European businesses.

EU-ABCEuropean-ASEAN Business Council

Endorsed by the European Commission and recognized by ASEAN, the EU-ASEAN Business Council (EU-ABC) is the premier advocacy body representing the voice of European businesses in ASEAN, and offers its members a medium to easily exchange information with one another.

The EU-ABC’s membership is made up of eight European Chambers of Commerce in Southeast Asia as well as large European multinational corporations. It allows members to engage in high-level meetings with policymakers in the ASEAN countries, the ASEAN secretariat, and EU institutions.

As an active member of the EU-ABC, we have contributed inputs to regional position papers on ASEAN market access and have been recognized for having one of the highest EU-ABC Business Survey rate of participation of all member chambers for the last three years in a row.

EU-ASEANBusiness Networks

EBOWWNThe European Chambers of the World and their network

The EU-ASEAN Business Networks is a collective of ASEAN-based organizations and projects implementing the EU’s ICI+ / SEBSEAM project. While not identical in structure and objectives, each of these networks shares the common goal of ensuring EU companies can operate in ASEAN markets as efficiently and openly as possible.

The SEBSEAM (Support for European Business in South-East Asia Markets) project is made up of three pillars: outreach (promotion), services (support for European companies on the ground), and advocacy (public-private dialogue at country level).

In order to present their project updates, share best practices and discuss jointly-planned activities, the EU-ASEAN Business Networks hold coordination meetings twice a year.

We work very closely with the networks, particularly our neighboring colleagues in EuroCham Myanmar, ECCIL (Laos) and EVBN (Vietnam) including during joint investment seminars where we present our countries' business opportunities throughout Europe or Southeast Asia.

EBO

Our International Network


04Services66

67

Description

Overview & Statistics

64 SERVICES

EuroCham Team

74Highlights 2019


70

Market Surveys Sector-specific information; interviews with knowledgeable stakeholders, primary data gathering and analysis

Market AnalysisComprehensive research to answer specific client questions via tailor-made studies, including market entry studies, feasibility analyses and impact assessments

Business Partner Research Business matching between prospective investors and our local network, trade missions, Information-gathering and networking tours; turnkey and bespoke meeting arrangement

Institutional Research ServicesTailored research assignments for NGOs, multilateral institutions and embassies

Trade MissionsInformation gathering and networking tours, turnkey and bespoke

Advisory Services Technical advice on matters such as business registration, taxation, IPR protection, dispute resolution; referrals to local experts

Translation ServicesKhmer to English and English to KhmerKhmer to French and French to Khmer

Recruitment Services Promotion of job vacancies to our network via our media platforms; identifying suitable candidates

Business PromotionSponsorship packages: annual and event-specific

Events Planning Organizing business launch events to introduce or promote European businesses and products to the Cambodian market

If interested in any of the above services please contact us:+ 855 023 964 141

[email protected]

Important for MembersEuroCham’s business services are offered at discounted rates for EuroCham members.

What are EuroCham Business Services?

With an impressive network, capacity to obtain primary data, and an embedded knowledge of the marketplace, our Business Services team helps organisations in Europe and Cambodia save time, get answers, and grow, regardless of the sector. Our goal is to be ‘only one step away’ from the introductions, data and key information that prospective investors require. In 2018 our Services team significantly expanded both its technical capabilities, and in-country networks to deliver on this. With a unique connection to the private and public sectors, our Services team now also supports institutions and NGOs obtain answers to their research questions.

66 SERVICES

In 2018, Business Services further expanded through more sophisticated consultancies; we hosted trade missions, provided consulting to multinational corporations and development agencies, developed our capacity to conduct primary data collection for market research assignments, and helped plenty of SMEs enter the market.

EuroCham is increasingly seen as a trusted partner for companies and institutions that wish to understand the Cambodian market.

Service Requests The Services team has responded to more than 257 individual service requests from European businesses and investors seeking information about the Cambodian market. The majority of requests seek specific information within their particular sector, and guidance on how products and services that have

Overview

Institutional Studies 68.7%

Trade Mission 7.7%

Business Partner Research 7.2%

B2B Meetings 4.7%

Feasibility Studies 3.6%

Events 1.5%

Other 6.6%

Invoiced Services Revenue

Sectors In 2018 we advised companies looking to invest in the following sectors:

• Agriculture• Automotive• Construction and Real

Estate• Education• Energy• Food and Beverage• Garment• Healthcare• Manufacturing• Infrastructure• Services• Tourism• Transport and Logistics

been successful in Europe or in the ASEAN region can be adapted to meet the specific needs of the Cambodian context. We also draw upon our strong relationships with various Ministries and experts from the private sector in order to provide timely and accurate information to investors requiring clarification on legal and administrative matters such as provisions of the Kingdom’s Labor Law, or the requirements of the business registration process.

Trade Missions We also provided sectoral trade missions, in which EuroCham develops a bespoke itinerary for multiple companies to visit Cambodia and learn about specific aspects of the market.

In 2018, we organized 3 multi-sectoral trade missions for delegations from Denmark, Austria, and for Dutch and Belgian European companies operating in Thailand to mark the launch of the Benelux Chapter in Cambodia. These trade missions hosted around 30 companies from various sectors. We enabled these companies to gain key insights into the Cambodian market through bespoke facilitated meetings with sector experts and prospective business partners.


68.7%3.6%

4.7%

7.2%

1.5%

7.7%

6.6%

Origin of Requests

TestimonialEuroCham comes highly recommended

25%

14%

11%7%

6%

4%

36%

13%13%

6%

3%

14%

3%

8%

3%2%

France 36% Germany 13% Italy 13% Netherlands 6% Belgium 3%

Germany 38.4% Netherlands 25.1% France 10.2% UK 9.2% Italy 5.1%

" We were very satisfied with the level of services provided by EuroCham Cambodia in their multi-sectoral market research. The report was of a high quality reflecting EuroCham’s in-depth knowledge and comprehensive network in Cambodia. EuroCham staff were also highly organized and professional. We would not think twice to recommend their services to Dutch companies seeking support in Cambodia."

Thomas van Leeuwen, Deputy Ambassador, The Netherlands Embassy in Bangkok.

In 2018, about 84% of our service requests came from EU citizens or organisations. French nationals, many of whom are directed to us by the CCIFC continue to represent over a third of our service requests. Companies from Germany, Italy, the Netherlands and Belgium are also well represented. 11% of our requests originate from ASEAN Member States, a notable increase on previous years.

While French companies make up the majority of our service requests, the largest part of our invoiced revenue came from organisations headquartered in Germany and the Netherlands.

Origin of Revenue

Other EU 14% Cambodia 3% Other ASEAN 8% India 3% USA 2%

Denmark 4.6% Belgium 3% United States 1.8% Austria 1.3% Cambodia 1.3%

Highlight

68 SERVICES

Workshops On Public Private Partnerships In The Healthcare And Tourism SectorEuroCham was commissioned by GIZ to undertake a study into the barriers to investment in Cambodia’s healthcare and tourism sectors, and to identify ways to improve each sector’s attractiveness through Public Private Partnerships (PPP). To culminate the study, on 28 September and 1 October at Raffles Hotel Le Royal, EuroCham organized two workshops on Public Private Partnerships in the Healthcare and Tourism Sectors, funded by GIZ. These half-day conferences aimed at identifying

challenges and opportunities to promote Public Private Partnerships in the Healthcare and Tourism sectors. The events were attended by over 100 participants and provided a unique platform for discussions between public and private stakeholders on how to promote the PPP mechanism in each sector. Speakers included H.E Mr. Sam Vongsy, Head of the Central Public Private Partnerships Unit in the Ministry of Economy of Finance, who shared details on Cambodia’s upcoming PPP Law.

38.4%

25.2

%10.2%

9.2%

5.1%

4.6%3%

1.8%1.3 %1.3

%

Projects UndertakenMarket surveys, business partner

research, B2B, trade mission

B2B Meetings Facilitated

Requests from French Nationals

Investor Service Requests

Sector information, legal clarification administrative advice

225

Increase in Revenue from 2017

84% 19 56

38%

Update: 2019Trade missionsAs of February, 2019 may see the following trade missions:

September: Italian Wine Distributor Trade Mission in collaboration with the Italian Trade Agency (ITA)Sectors: Food and Beverage (Wine)

Trade Missions Completed in 2018:

January: Danish Trade Mission in collaboration with Anderson ConsultingSectors: Shipping, Aquaculture, Infrastructure, Security

February: Austrian Trade Mission in collaboration with the Austrian Embassy in Thailand and Advantage AustriaSectors: Infrastructure, Construction, Engineering

December: BeNeLux Trade Mission in collaboration with the Netherlands-Thai Chamber of Commerce (NTCC) & the Belgian-Luxembourg-Thai Chamber of Commerce (BeLuThai)Sectors: Agriculture, Transport & Logistics, Food & Beverage


November: German Trade Mission in collaboration with Außenhandelskammer (AHK)Sectors: Energy (Solar)

BLAISE KILIAN Executive Director

TOM HESKETH Business Services Manager

CHAN VIRATH Office Manager

HUM SOPHOANVOTEY Project Manager

SASWAT BAJRACHARYA Communication Manager

GUILLAUME MALTAVERNE Outreach Coordinator

CHHAY DINUTTAMA Junior Project Officer

ING PANGSONG Junior Finance Officer

YEN LINA Accountant

HORTENSE HERPHELIN Junior Market Analyst

TAING ZOLA Junior Project Officer

SOV CHAMPAVATEY Junior Communication Officer

JULIETTE LOHÉZIC Junior Auditor

AYDEN DARMENIA Trade and Investment

Research Analyst

KAY KETRATANAK Events & Membership

Coordinator

NGUON CHAMNIT Operations Manager

LYZE IKOPO BENTOTO Project Manager

CHOU RITHY Graphic Designer

CHHOEURN MAKARA Advocacy Officer

Meet The EuroCham Team

70 EUROCHAM TEAM

71

CHHUM SOPHORN Senior Relationship Manager

LIM BUNHOK Advocacy Consultant

KIERAN GLOVER Communication Officer

SAO VISAKHA Junior Communication Officer

PAUL GASPARJunior Market Analyst

THAI SIVMEY Junior ICBA Chapter

Coordinator

LIM GHEKHUOYJunior NordCham Chapter

Coordinator

GIULIA GIONCO Project Manager

SAO KANIKA Junior Advocacy Officer

ANTOINE MOISSON Junior Market Analyst

PAU CLUA RUIZ Market Research Analyst

Thank you...


As the Chairman of EuroCham it is with the greatest warmth that I thank Ratana for the blaze of intelligence, energy and creativity that she has brought to the organisation over three action-packed years. Under her stewardship, EuroCham has become a beacon to the business community both here and abroad, and an infinite source of guidance, knowledge, leadership and support. None of the organisation’s tremendous successes in this time would have been possible without her extraordinary hard work, dedication, passion, time and talent.”

Arnaud Darc, EuroCham ChairmanRATANA PHURIK-CALLEBAUT

Executive Director

73SERVICES

Breakfast Talks

16 Jan: Impact Investing 17 Jan: A Toast to 2019 Networking Event 31 Jan: Transfer Pricing Compliance11 Feb: Update about EBA and its Impact on Cambodia21 Feb: Cambodia’s Salary Survey28 Feb: Plastic Challenges and its Solutions 21 Mar: Food Safety11 Apr: IPR Update

Luncheons

22 Feb: Luncheon with Minister of Agriculture, H.E. Mr Veng Sakhon14 Mar: Luncheon with Deputy Prime Minister H.E. Aun Pornmoniroth, Minister of Economy and FinanceTentative: Luncheon with the Senior Minister of Industry and Handicraft

Networking

EU ASEAN Networking EventTasting EuropeDirectory Launch

Forums

Real Estate and Construction ForumCambodia EU Business Dialogue Tax Forums Siem ReapTax Forum Phnom Penh

Special Events

Jun: EuroCham CSR Contest & Awards Gala DinnerMar: French Week/Quinzaine Francaise (CCIFC)Jun: Gala CCEF (CCIFC) Jul: Bastille Day (CCIFC)Sep: Viking Crayfish party (NordCham)Oct: Oktoberfest (ADW)

International Fairs EuroSphere Vietnam

Publications

• EuroCham’s Monthly Newsletter• Year in Review 2019• Directory 2019-2020• White Book 2019• Business Confidence Survey 2019• Cambodia Business Opportunities 2019

Business and Trade Missions

Mar: Austrian Trade Mission (Austria Advantage)Oct: Italian Trade AgencyNov: German Chambers of Commerce Abroad

Outreach

Jun: Kuala LumpurSep: TaipeiNov: Vienna

Services Contact us!

Career Talks Mar: Institut de Technologie du Cambodge (ITC) May: Royal University of Agriculture (RUA) Apr: Royal University of Law and Economics (RULE)May: Royal University of Fine Arts (RUFA)

And more to come…

Highlights 2019

74 EUROCHAM TEAM

Documents

60% - EventBank€¦ · 21/03/2018 · official media broadcasting open wine f&b p & a asia law office pactics cambodia palace gate hotel & resort pancam paradox agency pernod ricard