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Steps to AvoidYour Mediclaim Being Rejected6
Connect with Smartsavers
www.savers.moneylife.in
steps to avoid your mediclaim being rejected6
2www.savers.moneylife.in
Health insurance is supposed to guard us against sudden healthcare expenses. However, after submitting their claim,
often, customers find that either their
claims have been denied or cut. A lot of
people meet with this fate, which is why
health insurance companies have a large
number of consumer cases pending
against them. Insurance companies
argue that it isnt always their fault. It
is rather the failure of the policyholder
to understand the policy that he has
bought. He has either not read the
terms or not followed the procedures,
clearly mentioned in the policy. That is
why he doesnt get his claims passed.
Can something be done about this?
How can you ensure that your claims
are met? Here are the cardinal rules
to remember to avoid your health
insurance claim being rejected. Some
of these rules apply before you make a
claim; others after you make a claim.
Here are the cardinal rules to remember to avoid your health insurance claim being rejected. Some of these rules apply before you make a claim; others af ter you make a claim.
steps to avoid your mediclaim being rejected6
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1. Be 100% truthful
Disclose all information asked, truthfully. Remember, insurance is a contract between the insurance company and a policyholder. So, if you want the insurer to keep its end of the bargain, you must keep yours. Provide the insurance company with complete and accurate information (name, age, gender,
complete address, contact number, past medical history, etc) at the time of filling up
the proposal form.
steps to avoid your mediclaim being rejected6
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2. Read the document carefully
Disclose all information, truthfully. Remember, insurance is a contract between the insurance company and a policyholder. So, if you want the insurer to keep its end of the bargain, you must keep yours. Provide the insurance company with complete and accurate information (name, age, gender, complete address,
contact number, past medical history, etc) at the time of filling up the proposal form.
steps to avoid your mediclaim being rejected6
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3. Understand the clauses
Be careful about the technical or legal language presented to you. Often, insurance companies will provide you with a document and explain the contract to you. However, read the document presented to you and seek to understand the legal clauses stated in the document in plain English. If needed use
our Insurance Helpline.
steps to avoid your mediclaim being rejected6
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4. Pay your premiums on time
Renew your policy before the due date. But while doing that, also read the policy wording so that you do not miss out on new inclusions and exclusions. Ensure you pay premiums on due dates before expiry of the grace period, as diagnosis of illness beyond the grace period is not covered. A revival of policy subsequent to
its lapse will be considered as new policy and hence there will be waiting period
operative from the date of revival.
steps to avoid your mediclaim being rejected6
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5. Complete all the required paperwork
The insurance company will not pay your claim if it isnt in line with its agreed terms and conditions. Remember, its a contract. Keep the doctors prescription or admission notes recommending the procedure or surgery and other investigation reports in well-ordered file.
steps to avoid your mediclaim being rejected6
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6. Understand the claims process
Insurance companies now insist on a short deadline for claims. If you do not submit your claim within that period, your claim will be rejected. For cashless hospitalisation you have to provide complete documentation and details from the onset of the ailment along with diagnosis and planned treatment. Also, send
advance intimation to the Third Party Administrators and insurance companies at
least 48 hours before in case of planned hospitalisation, and at the earliest in case of
emergency hospitalisation. With these precautions taken, chances that your claims
get rejected reduce to a large extent
steps to avoid your mediclaim being rejected6
9www.savers.moneylife.in
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