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7/30/2019 6. Presentation Skills
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PRESENTATIONSKILLS
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INSTRUCTOR QUALITIES
Subject Matter Expert(SME)
Interpersonal/
Communication SkillsInstructional Skills
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CRITERIA IN SELECTING A
RESOURCE PERSON:
1. Must himself believe and exerciseempowerment.
2. Expertise in subject matter.
3. Experience
4. Articulate
5. Approachable
6. Highly recommended by reliable sources
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INSTRUCTORS FUNCTIONS/ROLES:
Facilitators of the learning processResource expert
Course Administrator
LecturerInput giver
Trainer
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Traineras Strategic
ChangeManager
Traineras
GroupFacilitator
Traineras Designer &
Manager ofLearningProcess
ROLES OF A TRAINER
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RAINOR/COACH
Should tell what/how to do things
Observe and give feedback
ESEARCHER/RECORDER
Get the factsPresent logically
CTOR/ENTERTRAINER
Keep the interest level high
Dramatize key points
NSPIRATION/MODELServe as example of good behavior
AVIGATOR/SUPERVISOR
Set the right direction for participants
VERSEER/SUPERVISOR
Manage the learning centerManage the time
Manage the logistics
EINFORCER/REWARDER
Praise good performance
Reinforce weak points
RA
IN
OR
EFFECTIVE
TRAINOR
ROLES
T
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Desire to Instruct
Ability to Teach
Appearance
Sensitivity
Patience
Attitude
Tact
Knowledge of your Subject
Communication Ability
Enthusiasm
Friendliness
Courtesy
Sincerity
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You can learn from others and profit fromexperience; you can, and will, growprofessionally.
It can be stated that you will be a more effectiveinstructor when you develop the desire to
instruct. It is universally accepted that an individual does
a better job when he has the internal motivation
(desire) to do the job.
DESIRE TO INSTRUCT
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KNOWLEDGE OF YOUR SUBJECT
You grow mentally as you work to understandyour subject and become more aware of the
problems involved in it.
Association with others -- trainees, fellowinstructors, and supervisors -- furthers your
mental growth.
Technical skills grow as you practice andpresent demonstrations in the use of
equipment.The best way to master a subject is to teach it.
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Good instructors succeed primarily through studyand hard work.
Some possess in a greater degree than others dothose traits which are desirable in an instructor,
but this is only one factor in becoming a
competent instructor. How successful you are depends on the desireyou have to develop your abilities to the
maximum degree.
ABILITY TO TEACH
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A mental readiness for activity, your feelings towardsthings, what you stand for, and the responsibilities you
willingly assume are forces which determine the quality ofyour work and how much satisfaction and enjoyment you
get from it.
Tackle the instructional assignment determined to do thebest possible job of teaching, and become engrossed in
your work and find teaching a pleasure - and do a fine job.
Teaching others can be a source of much pride in personalachievement and prestige. We benefit from our mistakes.
Yourattitude, not your aptitude,
determines your altitude.
ATTITUDE
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SENSITIVITY
Just as some electronic instruments have acontrol for sensitivity, so you must be sensitive
to the constant changes in attitudes and
behavior of your trainees.
Spotting the various changes will become easierwith practice, but dont become smug about it.
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ENTHUSIASM
I you are deeply interested in a group of ideas, a set offacts, or a type of work you are more likely to get others
interested.
When you see the value of what you are teaching, youteach with enthusiasm -- that is, your enthusiasm shows in
voice quality, facial expression, and in general bearing and
outlook.
Your trainees will almost certainly reflect a great deal of thesame enthusiasm.
Certainly, they are not going to get very steamed up aboutclass work unless you act as though it is important.
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PATIENCE
You must realize that just as Rome was not builtin a day, so you cannot do everything you plan
to do for a trainee according to a strict andunchanging schedule.
Delays, slow-placed learning often create moraleand disciplinary problems which will tax your
self-control severely.
You must be patient and thus deal calmly withproblems before they get too big for you to
handle
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As a friendly person you like people, and are interested inthem as persons.
You should avoid the sort of extreme familiarity which wouldinterfere with your control of the trainees and with your
judgment of their progress.
Fortunately, an instructor can be friendly without beingoverfamiliar.
Without taking the attitude of some instructors who act asthough they hate the trainees, you can make the trainees
feel that you are interested in them, and that you will be glad
to give them help and guidance.
FRIENDLINESS
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It isnt enough for you to understand the ideas andprocesses that are to bought.
You must be able to get what you know across to trainees. You need to vitalize what you teach (make it alive and
meaningful) by relating it to their experience, their needs,
and their interests.
You must learn to get down where the trainees are at thestart of each lesson, and then lead them gradually toward
more complete understanding and skill.
COMMUNICATION ABILITY
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Tact is defined as the ability to deal
with others without giving offense.
You have it when you know what is appropriate to do or saywhen working with others.
They react to you in a positive, friendly, and cooperativemanner,
The instructor who is tactful can get along with others -- atleast when working with normal individuals.
Teaching requires a considerable understanding of humannature and a lot of empathy with trainees as they face
perplexing and difficult prelims.
If you exercise tact, you will build a feeling of mutualconfidence and understanding between yourself and your
trainees.
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A instructors physical appearance gives thetrainees their first impression of him.
You should, therefore, be an example ofneatness and cleanliness. Personal
cleanliness in general is to be expected of all
instructors.
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The person who has it treats others politelyand with consideration.
It is an indication of ones respect for theessential dignity of others.
As an instructor you should be just ascourteous as you expect your trainees to be.
The courteous instructor usually hascourteous trainees.
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He takes the easy way out -- even by cheating. He doesnt really care about developing real
quality; he is satisfied to fool others if he can.
The sincere person is anxious to grow. Hetakes his responsibility seriously.
Being sincere does not mean that you do notmake mistakes, or that you will achieve the
necessary results without struggle.
Sincerity is defined as honesty of mind or intention.
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WHAT I HEAR -I FORGET
WHAT I SEE -I MAY REMEMBERWHAT I DO -I UNDERSTAND
IF I MAKE A MISTAKE, I LEARN WHY
AND UNDERSTAND BETTER
Quotes to remember:
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MESSAGE STRUCTURE:
CLOSE
SINK
LINK
TELL
SELL
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SELL
Principal benefit to audience
High Emotional Impact
Focus the attention
High level of involvement Specific
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TELL
Solutions
Structure What
How
When
Where
Supporting
Facts Benefits
Costs
Resources
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LINK
Seek from the Audience Comments
Questions
Objectives
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SINK
Address the concerns
Answers Statistics
Examples
Demonstrations
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CLOSE
End the
Presentationwith Impact
Summary
Seekconcrete
action
3 Positive
Conditions All questions
answered
No moreoutstanding issues
Clear support
signals
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GOOD PRESENTATION
Well-modulated voiceProfessional appearanceTime Management
Knowledge of subject matter
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GOOD PRESENTATION
CONTENTOrganizationLanguagerelevance to the audience
Knowledge of the subject matterClarity of the objective
PROCESSVoice- variability, IntonationNon-verbal, appropriate gestures,
facial expressionBody movementsBlockinguse of Audio-visual aids
Sensitivity to the audience
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PRESENTATION GUIDELINES:
1. Success depend on whether audience needs
are met.2. Have clear and specific objectives
persuade audience to hear, understand, believe,
accept or act.
3. Plan and prepare
organization, content and delivery
4. Establish credibility and be persuasive.
5. Be efficient in delivering.
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PRESENTATION STRATEGIES:
Getting & Keeping Audience Attention:
Address need, concern or worry item Use anecdotes, humor Present reliable statistics Use presentation aids Make audience work
(games, warm-up, exercise, cases, etc.)
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PRESENTATION STRATEGIES:
BONDING WITH AUDIENCE: Show respect by active listening,
inviting questions/comments Keeping relax Dont appear hurried, smile &
pause often Do not embarrass Be modest and humble Be courteous with after-session
discussions.
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PRESENTATION STRATEGIES:
ESTABLISHING CREDIBILITY: Create favorable initial impression as
someone who knows what you aretalking about.
Use appropriate anecdotes to reinforce
your representations of expertise(prefer use of we, they) Supply details & supporting information Be accurate
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PRESENTATION STRATEGIES:
IMPRESSIVE DELIVERY:
Radiate authority, self-assurance ofsituation well in hand, poise
Be confident, Take charge at the start. Dont open with apologies or call
attention to mistakes. Get involved. Mention a little known
fact about speakers connectionwith subject.
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PRESENTATION STRATEGIES:
IMPRESSIVE DELIVERY:
Communicate well. Choose appropriateorganization, content & deliverytechniques.
Make voice expressive (friendly &
energetic) Use gestures, facial expressions & eye
contact meaningfully)
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PRESENTATIONS:
USED VISUAL AIDS TO:
1. Communicate Ideas2. Understand Problems
3. Sell Programs4. Better Decisions
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THINK VISUAL80% of what we retain in our minds comes
from visual stimuli.
Good visual aids
attract audience attention,
arouse interest,
amplifies & clarifies meaning, and
promotes understanding of
subject presented.
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VISUALS CHECKLIST
Spelling
Consistency of Terms Usage Visual Elements of Balance
Audience Profile Alignment
Conciseness
Cohesiveness
Color Selection
Picture Reinforcement
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COMMON PITFALLS TO SUCCESS
AS AN INSTRUCTOR:
Taking short-cuts
Not explaining the whys
Unorganized approachMaking assumptions
Failing to prepare
Not setting high standards
Not adhering to standardsLack of time
Lack of preparation
Lack of patience
Lack of follow-through