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1
A STRATEGY FORPERFORMANCE
EXCELLENCE
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Executive Overview
Participant manual
Tools WorkbookKnowledge
Breakthrough
Lecture notes Lecture notes
Performance Excellence Series
Training Module Elements
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Session 1.0 Introduction..... 3
Session 2.0 Waste Management .. 14
Session 3.0 5S Implementation. 20
Element 3.1 Systematic Organization... 31
Element 3.1.1 Red Tag System. 47
Element 3.2 Sorting Visual Placement.. 33
Element 3.2.1 Visual Sign System.. 66
Element 3.2.2 Visual Color System... 76
Element 3.3 Scrubbing Clean. 40
Element 3.4 Standardizing Control... 45
Element 3.5 Self Discipline Control... 48
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What is 5S ?
An essential step required for Waste Elimination
An integral step in Kaizen
A required element to achieve Lean-site
Manufacturing.
Systematic
Organization
Seiri
Orderliness
Seiton
Cleanliness
Seiso
Cleanup
Seiketsu
Cleanup
Seiketsu
Standardization/Perseverance
Shitsuke
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5S Performance Excellence Model
Systematic-Systematic
Organization
Scrubbing clean
Self-Discipline-
Control
Customer Expectations
Sorting Visual
Placement
Standardizing
Control
Improved Quality
Improved Safety
Reduced costs
Consistent Deliveries
Improved Product/ Service
Options
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The Five Elements of 5S
Systematic SystematicOrganization- Identifying what
items are required and which
are not.
Sorting Visual Placement-
Items should be easilyretrievable, easy to get, and
visual-easy to see.
Self-Discipline/Control-
Ensuring that Systematic
Organization, Visual
Placement & Cleanliness
are maintained.
Scrubbing Clean-Keep the area free from debris,
dirt, oil, items not needed.
Standardizing Control-
Maintain and continually
improve the previous
improvements.
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Major CPI
Tools (6) Kai zen Lean Des crip t ion
Cp/Cpk Process capability assessmentDOE Design of experiments
SPC Process control based on statistics and data analysis
FMEA Risk assessment tool
Regression Correlate effect one variable has on another
Process Map Map process steps to communicate and identify opportunities
5 whys /2 hows Determination
methods for root cause discovery
Pareto Column chart ranking items highest to lowest
Fishbone Cause / Effect Diagram
5S Elimination waste
Visual Mgmt Emphasis on visual techniques to manage process
Poka-Yoke Error proofing techniques
Spagetti Chart
Kanban Material storage technique used to control process
Takt Time Determine pace or beat of a process
Std Work Evaluate tasks done during a process
SMED Single minute exchange of dies - Quick machine set upTPM Integrate maintenance strategy with process
Cellular Flow Reduce inventory & cycle time thru process layout and pull
production techniques
Expand Process Improvement Program to Utilize Kaizen Tool Kit
Tool Kit Comparison
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6 Sigma
Disciplined Methodology
Technical Approach(Quantitative)
Data Driven - Statistical
Customer Focus
Reduce Variation
Focus on Large ImpactLarger/Longer Projects
Kaizen
Philosophical Approach
Common Sense Approach(Qualitative)
Data Driven - Observation
Operational Focus
Waste Elimination 5S
Incremental ChangeSmaller/Shorter Projects
Complimentary Tools Driving Continuous Improvement
Expanding the Strategy
Performance Excellence
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Comparative AnalysisImprovement Methodologies
Similar in Structure
Improvements measured againstestablished process
Team oriented
Similar improvement tools
Measure effectiveness of improvements
Maintain new performance level
Standardize & Proceduralize
Results
More Efficient Processes
Comparison
Both are Effective Improvement
Mechanisms
CPI/6s best applied to large complexproblems
Kaizen/Lean best applied to achieve
incremental changes and eliminate wastes.
Measure
- Data Collection- Determine Process Potential / Goals
Evaluate
- Root Cause / Vital Few
- Statistical Analysis
Improve & Verify
- Implement Improvement
- Validate Improvement
Standardize
- Standardize / Leverage
- SPC
- Update Procedures
Evaluate
- Baseline Process Performance- Establish Target
Decide
-Compare solutions
-Choose
Act
-Communicate
- Implement improvement
- Control
Measure
- Validate improvement
- Standardize
- Update ProceduresFocus
- Reduce Process Variation
- Identify Critical Cause and Focus
Resources for Maximum Impact
Focus
- Eliminate Waste 5S
- Seek Incremental Process Changes
Kaizen/Lean6
Summary- Technical Approach based on Statistical
Analysis
- Requires Significant Data Collection
- Best applied to Manufacturing Processes
- Typical Projects 1-3 Months
Summary- Common Sense Approach based on
Observation
- Applicable to all types of processes
- Defined improvement strategy
- Typical Projects 1 week
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Why 5S
To eliminate the wastes that result from
uncontrolled processes.To gain control on equipment, material & inventory
placement and position.
Apply Control Techniques to Eliminate Erosion of
Improvements.
Standardize Improvements for Maintenance of
Critical Process Parameters.
Look Familiar?
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Overproduction
Delays (waiting time)
Transportation
Process Inventories
Motions
Defective products Untapped Resources
Mis-used Resources
9Wastes
The Nine types of wastes.
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Overproduction ______________________________
Delays (waiting time)__________________________
Transportation _______________________________
Process_____________________________________ Inventories__________________________________
Motions ____________________________________
Defective products ____________________________
Untapped Resources __________________________ Mis-used Resources ___________________________
9
Wastes
Give an example of each type of waste.
The Nine types of wastesThink Break
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5 S Element Waste/ Improvement Item Deliverable
Systematic
Organization
Elimination of finding.
Reduction of part selection errors.
Reduced Costs
Improved Quality
Increased Product Options
Sorting-Visual
Placement
Elimination of finding.
Elimination of nonconformances.
Elimination of motion.
Reduction of part selection errors.
Reduced Costs
Increased Safety
Improved Quality
Increased Product Options.
Scrubbing Clean Increased safety.Preventive maintenance.
Increased equipment knowledge.
Increased Safety
Improved Quality
Standardization
Control
Increased equipment life.
Higher morale.Clean environment.
Increased visibility of nonconformances.
Improved Quality
Consistent DeliveryImproved Safety
Elimination of Waste
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Systematic
Organization
CleanlinessVisual Placement
Standardization
5 S
Implementation
Plan
Progressive
Enhancements
Step 1
Establish 5 S
Implementation Team
Step 2
Develop Specific
Implementation Plan
Step 3
Develop Communication
Plan
Step 4Develop 5 S Training Plan
Step 5
Implement 5 S
Step 6
Verification of Effectiveness
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Removing Red Tagged stuff
What Stuff would you Red Tag in these pictures?
Picture A__________________________________________________________
Picture B _________________________________________________________
Think Break
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In the following pictures, identify some of the finding wastes ( assume you work in a
distribution center and you have to fill an order with product located in the following
pictures).
___________________ ___________________ _________________
___________________ ___________________ _________________
___________________ ___________________ _________________
___________________ ___________________ _________________
Everythinghas a useable place
Think Break
Finding Wastes
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Some evidence of standardized work areas
Clear, shiny aisle ways
Color coded areas
Slogans, banners
No work-in-process ( WIP )
One-Piece Flow
Standardized Work Sheets
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Visual Color System Implementation
Develop a map identifying the access ways(aisles, entrances, walkways etc.)and the action areas.
Perform any necessary realignment of walkways, isles, entrances.
Assign an address to each of the major action areas.
Mark off the Walkways, Aisles & entrances from the action areas Table 1.0
Apply flow-direction arrows to aisles & walkways Table 1.0
Perform any necessary realignment of action areas.
Mark-off the inventory locations Table 1.0.
Mark-off equipment/machine locations Table 1.0
Mark-off storage locations( Cabinets,shelves,tables) Table 1.0
Color-code the floors and respective action areas per Table 1.0.
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Cleanliness involves cleaning every aspect of
the Organization and the removal of dirt,
dust,oil, scraps on the floor, & garbage.
Key Deliverables
A cleanSystematic Organization results in increased safetyand
efficiency.
Increased
Safety
Increased
Efficiency
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Step 2: Allocation:
Assign resources to the specific tasks required to make 3S a habit.
5S To Do Plan Date: Page of
5S Team Members Company/Division Name: Person Preparing This Sheet
Item#
DateStarted
5S element 5S Task - Action PersonResponsible
Location/Department
PercentComplete
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
100 25
75 50
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5S for the Workplace
Training andSourcebook
for5S Worksheets
How to Use This Manual
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The continuous improvement tools that are presented in Sections1-10 of this manual are shown in order of use. These formsMUST be completed in the order presented in this manual. Eachsection contains a brief description of the tool, its purpose, whento use it, who should use it, how to use it, and the expectedresults.
Remember to focus on the elimination of waste.Strive to maximize yields and obtain cost reductionsfrom existing machinery and equipment beforebuying solutions. Improve current systems andtechniques before automation. Automating a systemor practices without first having an understanding ofthe process will not solve underlying processproblems.
Perhaps the most important point to remember is that
we must understand a process before we make anyattempt in changing it. No Tampering is the first ruleof continuous improvement. We can not tamper witha process without understanding it.
By using these tools, we will all share a common andsystematic approach for questioning, analyzing,proposing solutions, experimenting, and finally,implementing proven changes.
The problems that exist in the worldtoday
cannot be so lved by the same level of
th ink ing
that created them.
Improvement
Identify waste
Measurement
5S
Template
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Table of Contents
Section 1 Development of 5S To Do Plan:Establishment of the 5S team focused on
the development, training, and implementation of the companys 5S program.Deliverable includes action plan and associated tasks with the 5Simplementation. 4
Section 2 Waste Identification Map: Identification of the 9 wastes associated withproduction of products and services. A detailed map of each major work area isdeveloped describing the major types of wastes in each area. These wastes arethe improvement opportunities that exist prior to5S...
The overall wastes is calculated for all the work areas and identified on the 9
Waste Radar Chart
7
Section 3 5S Action sheet: Establishing baseline key performancemetrics in terms ofkey deliverables, photographs, and current conditions of the before 5Simplementation phase. Deliverable includes the 5S actionsheet.
11
Red Tag Strategy: The utilization of Red Tags to visually identify items whichare not needed or used infrequently..
14
Section 5 Visual Color Sheets: Utilization of colors to identify specific work actions,inventory locations, access areas within the work environment. Initializationbegins with development of Visual ColorSheets.
17
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Section 6 Visual Sign Sheets: Utilization of signs to identify machine, equipment, tooling,inventory, safety, hazard and work center locations. Sample SignSheets.
20
Section 7 Standard Cleaning Work Sheet:A cleaning matrix identifying the work arearesponsibilities, supplies, and schedules for cleaning. .. 23
Section 8 Cleaning To Do List:A action list identifying specific cleaning tasks for eachwork area identified on the Standard Cleaning Work Sheet.. 27
Section 9 5S Status Report:A report identifying implementation effectiveness of each 5S
steps applied. A variable metric ranging from 0-5 is established for each stepimplemented.. 30
Section 10 Waste Identification Map: Identification of the 9 wastes associated withproduction of products and services. A detailed map of each major work area isdeveloped describing the major types of wastes in each area. These wastes arethe improvement opportunities that exist prior to 5S
9 Wastes Radar Chart:After the completion of 5S, the results of the waste reduction
is recorded, charted and compared to the initial 9 Waste Radar Chart.
33
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Section 2
Waste Identification Map
Waste Identification Map
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Manager or Team Leader (Section A) Area or Process Name (Section B) Person Preparing This Sheet (Section C)
Over production Delays
Transportation
Process Inventory
Motion
Defective Product
Defective
Untapped
ResourcesMis-used
Resources
Waste Identification Map
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9 Waste Radar Chart
% of Waste Before 5S
% of Waste After 5S
0
Defect ive Product
Tran sportati on
Delays
ResourcesMi s-used
Process
10
Motion
Inventory
UntappedResources
90
70
2030
4050
60
80
100Over production
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Overproduction Delays Transportation Inventory Motion Processes Defective
Products
Untapped
Resources
Mis- Used
Resources
Before After Before After Before After Before After Before After Before After Before After Before After Before After
00
90
80
70
60
50
40
30
20
10
0
The Nine Wastes
PercentageofWaste
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Waste Identification Map
Purpose Used to create a visual picture of a work area to assess waste in work placeorganization, office/cell layout and crewing. Shows the type of each waste insection/division of the organization. Also utilized to indicate equipment type,size, and distances within each work area.
When To Use The Waste Identification Map should be used after the 5S To Do plan iscompleted. A map should be developed for each department or focus areaof the 5S program. Do not attempt to develop a single Map for an entireorganization, it will become too busy to be effective.
Who Should Use It The Waste Identification Map can be used by anyone involved in continuousprocess improvement.
Expected Benefits The Waste Identification Map will provide information about work waste ineach department, work sequence, equipment layout and distances. TheWaste Identification Map not only provides actual waste, but also provides avisual layout of the interrelationship of the waste.
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How To Use It 1. Referring to the 5S To Do Plan, identify each respective area 5S will
be implemented. Develop a Waste Identification Map for each area ordepartment and complete sections A, B, C, with the necessaryinformation. Note you may have multiple Maps for the entire 5Simplementation program.
2. For each work department, fill in the equipment, access areas,
storage areas, inventory locations etc. on the Map. It is best to drawthese to scale.
3. Next identify the processes for each areaon the Map.
4. Next, list the products and servicesat each applicable workstation.
5. Next, identify the product/service flowthrough the respectiveprocesses & work stations.
6. Establish time trials for each major activityand when completed
document the time for each major activitywithin the department.
7. Document the type of waste and time associated with each wasteateach activity, process, equipment, inventory, storage, and officelocation.
8. For each type of waste identified, complete the waste matrix section onthe bottom of the 9 Waste Radar Chart in the before column. Note:The y-axis list % of waste, use whatever metric makes sense i.e.time, $, labor hours, productivity etc. Remember that your goal isto reduce these wastes as a result of the 5S Program.
Chart the % waste value for each type of waste on the Radar Chart.Connect each of the values on the radar chart. This is extremely important,this is your baseline metric and will be used to determine the magnitude ofyour improvements.
Next Step You are now ready to move to the next step, the Action Sheet.
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