58816606 Barriers to Sme Growth in Ghana

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    Small Business Economics (2008) 30:385403 Springer 2007

    DOI 0!007"s87#007#$04%#

    &'e Barriers o ro*' in'ana

    +aul ,! -! .o/son

    Bernar -! O/eng

    -BS&.-1&! &'is paper presens 'e

    resuls o orere logi regression moels o'e pro/lems ace / 500 enrepreneurs

    rom si regions o 'ana agains 'e

    c'aracerisics o 'e enrepreneurs an 'eir

    /usinesses an *'e'er 'ese *ere

    ssemaicall relae o a lis o 37 acors

    'a 'e perceie as limiing 'eir a/ili o

    ac'iee 'eir o/6ecies in 'e perio 2002

    2005! &'e resuls s'o* 'a 'e eucaion

    /u no 'e se or age o 'e enrepreneurs

    *ere relae o /usiness /arriers! amil

    Businesses gro*ing /usinesses 'ose

    proiing raining an 'ose *'ic' i no

    spen mone on .9D *ere more liel o

    encouner /usiness /arriers! &'e inings o

    'e researc' also reeale 'a in general

    irms in conur/aions *ere more liel o

    encouner /arriers!

    ;E< =O.DS: Enrepreneurs'ip/usiness /arriers /usiness o/6ecies-rica!

    ,E> 1>-SSII1-&IO?S: D2 >2 >2%@3!

    ! Inroucion

    &'ere is a as enrepreneurs'ipan small /usiness lieraure*'ic' is concerne *i'eplaining 'e acors /e'insuccessul irms paricularlpapers looing a 'eeerminans o gro*' (>iunenan &o'mo 2003A

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    s o 'e enrepreneurs an 'eir/usinesses an *'e'er 'ese*ere ssemaicall relae o alis o 37 acors 'a 'eperceie as limiing 'eir a/ilio ac'iee 'eir o/6ecies in 'e

    las 3 ears an 'e *ere alsogien 'e opporuni o inicae i'ere *ere o'er acors noinclue in 'e lis! .esponensinicae *'e'er 'e acors ellino one o our caegories no

    imporanmoeraelimporan

    imporan orcruciallimiaion!&'is

    acaemicsan alsopolic maersso 'a ourunersaningo

    enrepreneurs'ip can /eaance analso 'apu/lic secormone is

    aanageousl spen or'e /enei ooseringgro*'! ='ils'e ocus o

    'e researc'is 'anacomparisons*i' /usinesspro/lems

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    386 +aul ,! -! .o/son an Bernar -! O/eng

    and difficulties in the US, UKand other coun-tries willalso be made in the paper.

    This study is

    therefore aimed toidentify andunderstand the natureof entrepreneurship inhana and to identifythe problems, whichentrepreneursencountered. !f hana,and "frica more#enerally are to #rowand to achie$e le$elsof prosperity which arecloser to those le$elsen%oyed in de$eloped

    countries such as theUS then there is aneed to better under-stand entrepreneursproblems.

    The ne&t sectionbrie'y re$iews thepre$ious research. Thethird section describesthe data set andmethodolo#y and thehypotheses, which aretested a#ainst thecharacteristics of thebusi-nesses and theentrepreneurs. Thefourth sectionpresents the mainresearch (ndin#s.)astly, a conclusioncompletes the paper.

    2! +reious researc'

    Ta#oe et al. *+used si& case studiesto e&amine the impactof (nancial sectorliberali-sation */S)policies on the formalmana#e-ment of smalland medium-si0edenterprises in hana.

    Ta#oe et al. *+found that the main(nancial challen#efacin# S12s wasaccess to aordablecredit.

    4olf *+5analysed a data set of enter-prises in theformal commercial

    a#ricultural andmanufacturin# sectors

    in hana. 4olfs *+5 studye&aminede&porters,performanceindica-tors,and the mainbusiness

    obstacles.4olf *+5used a si&point scale of7not, little,somewhat,uite, $ery,ande&tremely,and re-portedthe results of9 factors, butdid not relatethese to thecharacteristicsof the

    enterprises ortheir owners.She found thatinterest rates*6+:, accessto credit*+:,depreciation*56: andin'ation *53:were the fourmostimportantbusinessobstacles inhana, where

    thepercenta#e inparentheseswere thecombined $eryor e&tremelyproblematicscores.

    1ambula*++inter$iewed 3+small busi-nessentrepreneursin ;i#eria aswell as#o$ernmentofficials, banie'olm ($$8)oun in eas-rica 'a 'egener o 'eo*ner#manager*as a signiicaneermi#nan o'e surial raeo 'e /usiness! -su

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    3? +aul ,! -! .o/son an Bernar -! O/eng

    by Sau and 1anu*+5 reported thatthe hanaian female-owned (rms weremore lihGuali(cations. !t wouldbe #enerally e&pectedthat those entre-preneurs with hi#hle$els of educationencoun-tered fewerproblems than thosewith lower le$els ofeducation.

    The education of theentrepreneurs was

    cate#orisedaccordin# totheir hi#hestuali(ca-tioninto one of four #roups7 *ipost#raduate,professional

    uali(cations,de#rees orA2 H" le$els,where thelater are theuali(cationswhichdeterminesentry touni$ersities inhana and theUK, and areeui$alent tohi#h school#raduation inthe USC *iitechnical,

    $ocational andapprenticeshipsC *iii A2 H@le$el whichcorresponds tothose with aneducation upto 6 years ofa#eC and, *i$

    %unior schoolcerti(-cates,or noeducation.

    3!2! >ocaion

    !n the UK $ariousstudies ha$efound thatsmallbusinesseswhich werelocated inmore Haccessi-ble rural areasperformedbetter thantheircounterpartsin the urbanareas *Keeble,+3.

    =owe$er,similar studiesunderta

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    the perfor-mance and#rowth of smallbusinesses by loca-tion. The closenessbetween (rms andtheir customers canpro$ide impetus forde$elopment due tothe ease with which

    the (rms can identifycustomer needs. Thus,it is e&pected thatthose (rms inconurbationsencounter fewerbarriers than othertypes of locations.

    4! .esuls

    The entrepreneursindicated if each ofthe fac-tors was notimportant, moderately

    important, important,or of crucial important./or ease of interpretation of theresults it was feltdesirable to combine

    to#etherimportant andcrucial for thesummarystatistics,althou#h inthe re#res-sionmodels thefourcate#orieswere retained

    and estimatedby orderedlo#it models.

    Tests formulticollinearity usin#correlationmatrices,tolerancestatistics and$ariancein'ationfactorssu##est thatthis is not aproblem in themodels.Table !shows the listof barriers,

    which wereencounteredin tryin# tomeet theirbusiness

    ob%ecti$eso$er the last 3years.

    The hi#hrate of in'ation wasthe most per-cei$edlimitation and

    it wasmentioned by9.5: of therespondents.

    This wasfollowed bytoo hi#hinterest rateswhich wasmentioned by68.: of therespondentsand the hi#hrate of thedepreciationof the Aedi

    occupied thethird positionwith 63.:.

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    &'e Barriers o ro*' in 'ana 3?

    T"B)2!

    )imitations encounteredby entrepreneurs in

    achie$in# their businessob%ecti$es o$er the last 3

    years, *: report-in#important, or crucial

    limitation

    /actor

    inance!nadeuate access to debt (nance

    !nadeuate access to euity (nance

    !nterest rates too hi#h

    Go not ha$e collateral to

    secure ban< loan

    Gifficult to meet loan criteria

    !nadeuate family (nance

    @are!nadeuate demand

    Too many competin# (rms

    Aompetition from imported

    #oods

    =i#h ad$ertisin# costs

    !nadeuate mar

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    *See Tables !!EF!!.1ore speci(callyfamily businesseswere more li

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    3$2

    T"B)2

    encounteredb

    yentrepreneursinachie$in

    #theirbusine

    s

    s ob%ecti$es o$er the last three years, by (nancial factors

    !nadeuateaccess

    !nadeuate accessto !nterest rates

    to debt (nance euity (nance too hi#h

    rowth ).6 *.5 ).5 *.a

    1anufacturin# ).6?? *.+3a ).53*.+88

    Ser$ices ).8+ *.+6a ).+59*.+?

    Si0e *)o# .6? *.+6a ).*.+9?

    2&porter ).3 *.+3 .+?8 *.+3

    !nno$ator ).3 *.+8 ).368*.+56

    IG ).36+ *.+39 .?5 *.++

    Trainin# .9 *.? .3+6*.++?

    /amily Business .59 *.+9c .++?*.+56

    ender ).9 *.+8 .53 *.36

    "#e .66? *.88c ).9*.??5

    =i#h school #raduation plus ).+65 *.++ .9? *.+8

    TechnicalJ Foc ).36*.+ ).533*.+?9

    H@ )e$els ).88*.+99 ).5*.3+?

    Aonurbation .+5 *.+3+ .69 *.+9

    )ar#e Town .+ *.+89 .63 *.353

    )o# li

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    foreduca

    tionthee&clu

    dedcomparison

    #roupisDunio

    rSchoolAertifi

    cate *plus no education, 3 obser$ationsC for location thee&cluded comparison #roup is small towns.

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    +aul

    ,!-!.

    o/son

    an

    0

    Bern

    ar0-!

    O/en

    g

    &'e Barriers o ro*' in 'ana

    &-B>E III

    Esimaes o an orere logi moel o 'e limiaions encounere /enrepreneurs in ac'ieing 'eir /usinesso/6ecies oer 'e las 'ree ears /

    mare relae acors

    Inaeuae &oo man 1ompeiion rom ig' aerising Inaeuaeeman compeing irms impore goos coss mare researc'

    ro*' 0!004 (0!004) 0!003 (0!004) 0!0% (0!005)a

    0!008(0!005)c

    0!00(0!005)@anuacuring )0!2%4 (0!25% ) 0!75 (0!25) )!52 (0!28)

    a0!454(0!2%4)

    c)0!%5(0!257)

    Serices )0!223 (0!2%0) 0!250 (0!255) )!543 (0!2$5)a

    0!430(0!2%8) )0!287(0!2%2)Sie (>og) )0!7$ (0!2%)

    a)0!334 (0!25) )0!3$0 (0!287) )0!322(0!2%5) 0!8(0!2%%)

    Eporer 0!502 (0!230)/

    )0!300 (0!220) 0!223 (0!255) 0!050(0!230) 0!04$(0!233)Innoaor )0!387 (0!202)

    c0!2$$ (0!207) 0!3$ (0!237) )0!335(0!2 )0!5(0!25)

    .9D )0!28% (0!233) )0!87% (0!22%)a

    )0!%2% (0!27)/

    0!77(0!225) )0!334(0!234)&raining 0!22 (0!$2) )0!20 (0!$) 0!07$ (0!222) 0!22(0!$5) )0!4(0!20)

    amil Business 0!402 (0!22)c

    0!3$3 (0!208)c

    )0!44% (0!235) 0!27(0!28) 0!%$8 (0!23)a

    ener )0!37% (0!27%) 0!37$ (0!278) 0!0% (0!322) )0!358(0!2%7) )0!005(0!288)-ge 0!%22 (0!87$) )!857 (0!85%) )0!454 (0!$$2)

    /)!307(0!8$5) 0!7$(0!$05)

    ig' sc'ool )0!053 (0!245) )0!5%4 (0!247)/

    0!3$4 (0!28)c

    )0!25$(0!25) )0!0(0!2%)grauaion plus

    &ec'nical"Goc 0!053 (0!24) )0!40$ (0!248)c

    0!47% (0!284)c

    0!428(0!247)c

    0!53% (0!255)/

    HO >eels )0!373 (0!280) )0!473 (0!2%3)c

    0!374 (0!307) )0!0%3 (0!274) )0!003 (0!288)1onur/aion 0!3 (0!224) 0!584 (0!22$)

    /!300 (0!30)

    a)0!7%2(0!233)

    a)0!382(0!24)

    >arge &o*n )0!2%4 (0!278) 0!%32 (0!27$)/

    0!$82 (0!355)a

    )0!7$$(0!283)a

    )0!24(0!2$5)

    >og lieli'oo )5%2!40 )58$!%08 )442!84% )552!237 )505!434

    ? 443!a

    Sig

    niicanaFleel!

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    /

    Signiica

    na5Fleel!c

    Sig

    niicana0Fle

    el!

    results showed nostatistically si#ni(cant rela-tionship with familybusinesses. !n e&aminin#the infrastructure factorsand socio-cultural factorsa#ainst family and non-family businesses shown in

    TableF!!, the data re$ealedthat hi#h transport costsand the use of businessresources to support familywere the only statisticallysi#ni(cant results. Theresults are consistent withpre$ious researchers whoha$e established lin

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    supply, which were bothinfrastructure barriers showninTableF!!C and more li

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    3$4

    &-B>Ere /

    enrepreneursi

    nac'ieing'eir/us

    inesso/6eciesoer'elas'reeea

    rs

    /managerialanec'nical

    acors

    S'orage o ig' *ages -ccess o ne*

    sille la/our or sille la/our ec'nolog

    ro*' 0!007 (0!004) 0!0(0!004)a

    0!00%(0!004)@anuacuring )0!378 (0!25$) 0!380(0!255) 0!533 (0!248)

    /

    Serices )0!04 (0!2%0) 0!2$5(0!25$) )0!%4(0!254)

    Sie (>og) 0!238 (0!2%%) 0!5(0!257) 0!82(0!25)Eporer )0!0$5 (0!242 0!54(0!227) 0!44(0!224)

    Innoaor )0!%4 (0!22)a

    )0!570 (0!203)a

    )0!024(0!207)

    .9D )0!27 (0!240) )0!57%(0!22%)a

    )0!%4%(0!227)a

    &raining 0!32 (0!202) 0!055(0!$2) 0!8(0!$4)amil Business 0!%00 (0!225)

    a0!$07 (0!20)

    a0!4%$ (0!2$)

    /

    ener )0!344 (0!275) )0!3(0!277) 0!452(0!283)-ge !32 (0!$2%) 0!7%(0!875) 0!80(0!880)

    ig' sc'ool )0!035 (0!258) )0!43%(0!242)c

    )0!447(0!25)c

    grauaion plus)0!%&ec'nical"Goc 0!472 (0!255)

    c0!0$(0!243) (0!24%)

    HO >eels 0!377 (0!28) )0!204(0!274) 0!034(0!27$)

    1onur/aion )0!83 (0!238)a

    )0!342(0!234) )0!34$(0!233)>arge &o*n )0!253 (0!288) )0!37(0!288) 0!2%$(0!288)

    >og lieli'oo )520!04$ )575!%%7 )5%2!883

    ? 443!a

    Si

    gniicanaFleel!/

    S

    igniicana5Fleel!c

    Si

    gniican

    a0Fleel!

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    +aul

    ,!-!.

    o/son

    an

    0

    Bern

    ar0-!

    O/en

    g

    T"B)2F

    2stimates of an ordered lo#it model of the limitationsencounteredbyentrepreneur

    sinachie$in#theirbusinessob

    %ecti$eso$erthelastthreeyear

    s,byin

    putsre-lated

    factors

    =i#hcost =i#h cost ofof local imported raw

    raw materials materials

    rowth .*.a

    .3 *.1anufacturin# ).38*.+6 ).+5 *.+6

    Ser$ices ).3?9*.+6?a ).93 *.+9a

    Si0e *)o# ).6*.+66/ ).33 *.+6

    2&porter ).+*.++? .8 *.++/

    !nno$ator .?*.++ .5? *.+5/

    IG ).36*.+3 ).5+ *.+35c

    Trainin# .353*.++c . *.++a

    /amily Business .355*.+ ).68 *.+

    ender .99*.+8 .6 *.+?3

    "#e ).+39.8? ).9?6 *.8?9/

    =i#h school ).655*.+3/

    ).53 *.+

    #raduation plus

    ).+8 ).53TechnicalJ Foc. *.+5 *.+6

    H@ )e$els ).3*.+98/ ).3+8 *.+8

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    Aonurbation ).6*.+38/ .63 *.+53/ ).+5*.+3? ).36

    )ar#e Town ).9?+*.+?+a ).59 *.35 ).+66 *.35 .+

    )o# li

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    &'

    eB

    arriers

    (o)ro*

    ('

    in)'

    an

    a

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    3$5

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    3?6 +aul ,! -! .o/son an Bernar -! O/eng

    &-B>E GI

    Esimaes o an orere logi moel o 'e limiaions encounere / enrepreneurs in ac'ieing 'eir /usinesso/6ecies oer 'e las 'ree ears / economic"regulaor acors

    ig' rae o ig' epreciaion ig' a an .egisraion" 1orrupioninlaion o 'e cei impor uies >icensing".e ape

    ro*' 0!004(0!005) 0!00%(0!004) 0!004 (0!004) 0!07(0!004)/

    0!00%(0!005)@anuacuring )0!357(0!252) )0!044(0!24%) 0!7$5 (0!25)

    a0!3(0!2%2) )0!455 (0!252)

    c

    Serices )0!507(0!25%)/

    )0!0$(0!252) 0!77% (0!257)a

    0!2%0(0!2%%) )0!582(0!2%)Sie (>og) )0!2$4(0!252) 0!2% (0!250) )0!00% (0!255) )0!2(0!2%$) )0!08(0!2%%)Eporer )0!030(0!22%) )0!7(0!2$) 0!333 (0!22$) )0!5(0!238) )0!205(0!23%)

    Innoaor )0!00(0!20%) 0!070(0!202) 0!284 (0!204) 0!450(0!23)/

    0!74(0!23).9D )0!04(0!225) )0!304(0!225) )0!$0 (0!222) 0!32 (0!234) )0!2$0(0!23$)&raining 0!270(0!$4) 0!04(0!$0) 0!338 (0!$5)

    c0!44$(0!203)

    /0!20(0!20)

    amil Business 0!0%7 (0!24) 0!0$ (0!2) )0!087 (0!22) 0!548(0!234) 0!57$(0!228)

    ener )0!3$%(0!282) )0!020(0!27$) 0!033 (0!283) )0!0%%(0!2$4) )0!45(0!285)-ge )0!80$(0!878) )!%28(0!857)

    c0!008 (0!852) 0!38(0!$5) 0!387(0!$4)

    ig' sc'ool )0!7$(0!250) )0!078(0!247) 0!2 (0!248) 0!570(0!2%0)/

    0!05(0!258)grauaion plus

    &ec'nical"Goc! )0!074(0!250) 0!7$(0!250) 0!002 (0!24%) 0!%4(0!2%0) )0!05%(0!258)HO >eels )0!84(0!2%8) 0!0% (0!2%3) )0!040 (0!2%%) 0!25$(0!27%) 0!87(0!28)

    1onur/aion 0!082(0!22%) 0!278(0!224) !023 (0!23)a

    0!504(0!24)/

    0!4$4 (0!235)/

    >arge &o*n )0!54(0!28)c

    )0!44(0!277) 0!370 (0!27%) 0!0%$(0!2$5) )0!78(0!2$%)

    >og lieli'oo )55!22 )584!703 )572!444 )4$3!285 )503 !73

    ? 443!aSigniican a F leel!

    /Signiican a 5F leel!

    cSigniican a 0F leel!

    of business resources to support family*See Table F!!. These results support the

    earlier (ndin# of 1ead and )iedholm*??8 who reported that micro (rmse&perienced hi#her closure rates than thesmall and medium (rms due to a lac< ofdemand and the shorta#e of wor

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    &'e Barriers o ro*' in 'ana 3?9

    !n hana it is e&tremelydifficult for the small businessowner-mana#er to secure euity

    loans from the stoc< mar

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    si#ni(cant at the : le$el orbetter7 inadeuate access todebt (nance, interest rates toohi#h, no collateral to secureban< loans, the difficulty to meetloan criteria, and inadeuatefamily (nance. !n four inputsmodels sector was statisticallysi#ni(cant at the : le$el andthey were7 the hi#h cost of localraw materials, the hi#h cost ofimported raw materials,inadeuate supply of rawmaterials, and the poor ualityof local raw materials.

    !n contrast, ser$ice sector (rmswere much more li

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    3$8

    &-B>E

    encounere/en

    repreneursinac'ieing'eir/usines

    so/6eciesoer'e

    l

    as 'ree ears / inrasruc#ure an socio#culural acors

    ig' cos o uili >ac o inusrial ig' ranspor >o* uali o +oor elecommunicaio

    c'arges sies coss elecrici"*aer ne*or:ssuppl

    ro*' 0!04 (0!004)a

    0!00(0!005)/

    0!008 (0!004)c

    0!005 (0!004) )0!005 (0!005)@anuacuring 0!773 (0!254)

    a!00 (0!282)

    a)0!40$ (0!243) !0$3 (0!2%)

    a0!3$0 (0!270)

    Serices 0!72% (0!258)a

    0!%% (0!287)/

    )0!387 (0!250) 0!802 (0!2%3)a

    0!57% (0!275)

    Sie (>og) )0!828 (0!258)a

    )0!354 (0!270) )0!523 (0!25%)/

    )0!08 (0!257) 0!020 (0!2%4)

    Eporer )0!247 (0!28) )0!00$(0!230) 0!$8 (0!222) )0!288 (0!22) )0!00 (0!23)Innoaor 0!53$ (0!203)

    a0!28%(0!22) 0!225 (0!20) 0!5%2 (0!208)

    a)0!04 (0!2)

    .9D 0!040 (0!22%) #0!47(0!240)c

    0!52 (0!22%) 0!3$8 (0!225)c

    0!300 (0!228)&raining 0!278 (0!8$) 0!230(0!200) 0!0$4 (0!$) 0!50 (0!$3)

    a 0!3$% (0!20)amil Business )0!04% (0!2) 0!405(0!2$) 0!373 (0!20$)

    c0!44$ (0!2$) 0!575 (0!22%)

    ener )0!04 (0!285) 0!533(0!2%0) )0!224 (0!277) )0!5$4 (0!273)/

    )0!275 (0!28%)

    -ge !%8 (0!877)c

    0!053(0!$02) )!00 (0!872) !0% (0!857) !%55 (0!8$2)

    ig' sc'ool 0!54 (0!24%) #0!%82(0!2%0)a

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    /)0!05 (0!272) )0!48 (0!27%) 0!455 (0!28)

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    +aul

    ,!-!.

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    &'e Barriers o ro*' in 'ana 3??

    supply, and poortelecommunication networ

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    mana#ers.

    4!! Eucaion

    !n the models the e&cludedcomparison #roup was %uniorschool certi(cates. There were$ery few relationships between

    secondary school certi(cates, ortechnical and $ocational uali(-cations compared to %uniorschool le$els of education andthe business barriersC only fourmodels showed ne#ati$elysi#ned statistically si#ni(cant

    relationships. !ncontrast thoseentrepreneurs withle$els of educationassoci-ated with "le$els or hi#her,correspond to#raduatin# from hi#hschool in the US, weremuch less li

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    5 +aul ,! -! .o/son an Bernar -! O/eng

    the hi#h cost of localraw materials,outmoded euipment,the hi#h cost of replacin# oldeuipment, thedifficulty in (ndin#

    appropriateeuipment and thepoor uality of imported rawmaterials.

    The model resultscon(rm the analysis ofthe crosstabulations ofeducation a#ainst thebusi-ness barriers andthat thoseentrepreneurs whoha$e stayed on andachie$ed a formalle$el of educationassociated with an 8year old, or hi#her, aremuch less liocaion

    The results show thatlocation plays animpor-tant part ine&plainin# theli

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    were more li

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    &'e Barriers o ro*' in 'ana 5

    percenta#e of respondents whoindicated that thiswas an important or a

    crucial problem. Thestudy found thatbusinesses whichemployed familymembers were moreli

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    conditions for anentrepreneurialeconomy in hanathey ha$e clearly hada short term ad-$erseimpact on business.

    The (ndin#s doallow #o$ernment to

    loo< at those factorswhere they can maonon:

    ,essica ;ingsle+u/lis'ers!

    Barringer B! .! ! !,ones an D! O!

    ?eu/aum 2005 -Juaniaie

    1onen -nalsis o'e 1'aracerisicso .api ro*'

    irms an &'eirouners ,ournalo BusinessGenuring 20(5)%%3%87!

    Barle =! an G!Buic 200Barriers o S@Ero*' inSloenia @O1@OS& 77$5!

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    Enrepreneur uman

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    Brou*er E! -!;leinnec' an ,!O! ?! .ei 6nen

    $$3 Emplomenro*' anInnoaion a 'eirm >eel

    ,ournal oEoluionarEconomics 3(2)535$!

    Buame S! ;! $$%Enrepreneurs'ip:

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    -ciiies =i'in 'eInsiuional1one o 'ana>un: >unCniersi +ress!

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    402 +aul ,! -! .o/son an Bernar -! O/eng

    Aosh, "., ". =u#hes and 1.4eeer-formance, /irm Si0e,and 1ana#ement>roblem Sol$in# ,

    ,ournal o Small Business@anagemen 38*5, 5+E8.Iobb, ". and D. 4ol

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    US".

    Sau, K. and T. 1anu, +5,HStrate#ic Aapabilities ofha-naian /emale Business@wners and the >erformanceof Their Fentures , 1imeo,@ntario, Aanada, Broc