55705881 Neelam Dissertation Final Project

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    DISSERTATION REPORT SUBMITTED TOWARDS THE

    PARTIAL FULFILLMEN OF POST GRADUATE

    DEGREE IN MANAGEMENT

    WORK ENVIRONMENT STRESSOR-

    AN ANALYSIS OF IMPACT OF WORK VALUES & WORKEXPERIENCES ON JOB STRESS

    SUBMITTED TO SUBMITTED

    BYMS CHITRA NEELAMSHARM MBA(2009-11 A-!01019091!0

    AMITY GLOBAL BUSINESS SCHOOL

    NOIDA, AMITY UNIVERSITY, UTTAR PRADESH

    1

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    CERTIFICATE

    This is to certify that Ms. NEELAM SHARMA, a student of Post Graduate Degree in

    MA !"##$%"#11&, A'ity G(o)a( usiness Schoo(, Noida has carried out

    theDissertation Pro*ect T+TLED -/R0 EN+R/NMENT STRESS/RS%AN

    ANAL2S+S /N +MPA3T /4 /R0 AL5ES AND /R0 E6PER+EN3E /N

    7/ STRESS, under the a)(e guidance and su8er9ision of MS 3H+TRA 4acu(ty atAM+T2 GL/AL 5S+NESS S3H//L .

    This Dissertation re8ort has the re:uisite standard for the 8artia( fu(fi(('ent the Post

    Graduate Degree in MA. To the )est of our ;no

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    ACKNOWLEDGEMENT

    E9ery endea9or in itse(f is an i'8ression of the efforts of not on(y those

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    THANKS ' REGARDS,

    NELAM SHARMA

    D LARATION

    + dec(are that the dissertation entit(ed /R0 EN+R/NMENT STRESS/RS% AN ANALYSISOF

    IMPACT OF WORK VALUES

    AND WORK EXPERIENCES ON JOB STRESSsu)'itted )y 'e for the degree of under theguidance of MS 3H+TRA and has not for'ed the )asis for the a

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    E%cu#)% Su**a+!

    The ai' of this dissertation research is to ana(y@e the i'8act of

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    The third cha8ter discusses and e9a(uates the accurate resu(t fro' running e=tensi9e statistica(

    ana(ysis and 'ode(ing.

    The (ast 8art of the dissertation discusses the (i'itation of this research, indicates area of further

    research and discusses the i'8(ication of findings for the 8racticing 'anager

    TABLE OF CONTENT Pa"%

    3ha8ter 1 BBBBBBBBBBBBBBBBBBBBBBBBB 1

    +ntroduction

    1.1 Dissertation to8icBBBBBBBBBBBBBBBBBBBB "

    1." ac;ground of the to8icBBBBBBBBBBBBBBBBB. "

    1.> Pur8oseCsco8e of the study BBBBBBBBBBBBBBBB "

    1.? +'8ortance of the studyBBBBBBBBBBBBBBBBB.. >

    3ha8ter "

    Literature Re9ie Resu(t of 'is'atch of

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    ".F N+/SH a88roach to *o) stressBBBBBBBBBBBBBBBB 11

    ".$ 3auses of *o) stress% conf(ict that (ead to *o) stressBBBBBBB.. 1"

    ".1# 7o) conditions that 'ay (ead to *o) stressBBBBBBBBBBB. 1"

    ".11 Stress, hea(th and 8roducti9ity BBBBBBBBBBBBBBB. 1

    ".1" Gender hea(th ris; and

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    4indings and Discussions BBBBBBBBBBBBBB.. 1

    ?.1 4indings and discussionBBBBBBBBBBBBBBBBBBB.. "

    3ha8ter

    3onc(usion and suggestionsBBBBBBBBBBBBB....?

    .1 3onc(usionBBBBBBBBBBBBBBBBBBBBBBBBB..

    ." SuggestionBBBBBBBBBBBBBBBBBBBBBBBBB..

    .> Li'itations of the studyBBBBBBBBBBBBBBBBBBBB..F

    BIBLOGRAPHY

    ANNE/URES

    APPENDI/

    F

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    $

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    0& I+$uc#

    T1% $#22%+a# T3#c

    Tit(e /R0 EN+R/NMENT STRESS/R% AN ANAL2S+S /4 +MPA3T /4 /R0

    AL5ES AND /R0 E6PER+EN3ES /N 7/ STRESS

    Bac4"+u$ 5 1% T3#c

    or; stress is recogni@ed

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    for 'anaging

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    1"

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    ". Literature re9ie + do not ;no<

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    > + a' stressed

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    these res8ondent get stressed out

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    out

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    26.4

    26.6

    26.8

    27

    27.2

    27.4

    27.6

    27.8

    28

    28.2

    No.of

    res

    pondent

    Less than 57

    More than 57

    Gra8h >.1

    ;The 'edian of the res8onses of the section " of the :uestionnaire is ?.

    Res8ondent

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    22

    23

    2425

    26

    27

    28

    29

    30

    31

    No.ofr

    espo

    nden

    t

    Less than 52

    More than 52

    Gra8h >.>

    I%+3+%a#

    4ro' the gra8h >.>,

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    0& INDEPENDENT Correlations

    2orkvalue(inde

    pendence)

    2orkexperience(indepen

    dence)

    2orkexandworkvalue( independent)

    Stress due toindependence

    2orkvalue(independe

    nt)

    3earson 4orrelation1 5"/(66) "/*(66) "''

    Sig" (-5tailed) " "+ " "/-

    N // // // //

    2orkexperience(independent)

    3earson 4orrelation5"/(66) 1 "+(66) 5"1-

    Sig" (-5tailed) "+ " "' "-+

    N // // // //

    2orkexandworkvalue(independent)

    3earson 4orrelation"/*(66) "+(66) 1 "+

    Sig" (-5tailed) " "' " "0/-

    N // // // //

    Stress due toindependence

    3earson 4orrelation"'' 5"1- 5"+ 1

    Sig" (-5tailed) "/- "-+ "0/- "

    N // // // //

    66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1% :+4 )alu% a$ :+4 %3%+#%c% 1a)% a %"a#)% c-+%la# -&6=6

    21:#" 1a 1%+% #2 a $#55%+%c% 7 cla21 # :+4 )alu% a$ :+4

    %3%+#%c% 5 1% +%23$% # 1% #$%3%$%c% 5ac+ &

    8& I al2 21:2 1a 1%+% #2 a 32##)% c-+%la# ;%:%% :+4 )alu%2,

    :+4 %3%+#%c% a$ 2+%22 (&6>

    R%2ul O a a)%+a"% 1%+% #2 a cla21 ;%:%% :+4 )alu% a$ :+4 %3%+#%c% + 1a)% l:

    c++%la# :1#c1 cau2%2 2+%22& T1% c++%la# ;%:%% :+4 )alu%2, :+4 %3%+#%c% a$

    2+%22 #2 al2 l: 21:#" 1a l: 2+%22 &

    8& CREATIVITY

    Correlations

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    workvalue(creativity)2orkexperience(

    creativity)

    2orkexand2orkvalue(cre

    ativity)Stress de to

    creativity factor

    2orkvalue(creativity) 3earson 4orrelation 1 5"' "*-(66) 5"1

    Sig" (-5tailed) " "*0 " "0'-

    N // // // //

    2orkexperience(4reativity)

    3earson 4orrelation 5"' 1 "/(66) "+'

    Sig" (-5tailed) "*0 " " "/'

    N // // // //

    2orkexandworkvalue(creativity

    3earson 4orrelation"*-(66) "/(66) 1 "/0

    Sig" (-5tailed) " " " "**+

    N // // // //

    Stress due tocreativity factor

    3earson 4orrelation5"1 "+' "/0 1

    Sig" (-5tailed) "0'- "/' "**+ "

    N // // // //

    66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a %"a#)% c-+%la# (-&. ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 21:#" c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &=@

    21:#" 1%! 1a)% l: 2+%22 $u% a$)%+2% %3%+#%c% 1#2 5ac+&

    R%2ul P%3l% "%%+all! 1a)% a $#55%+%c% # :+4 )alu% a :+4 %3%+#%c% 1% 5ac+

    c+%a#)#! a$ al2 1a)% 2+%22 ;u 1% l%)%l 5 2+%22 #2 )%+! l: + %"l#"#;l%&

    6& CHALLENGE

    Correlations

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    2orkvalue(4hallenge)

    2orkexperience(challenge)

    2orkexandworkvalue

    Stress due tochallenge

    2orkvalue(challenge) 3earson 4orrelation 1 "1-* "1(66) "-/

    Sig" (-5tailed) " "/+ " "/0

    N // // // //

    2orkexperience(challenge) 3earson 4orrelation "1-* 1 "(66) 5"/

    Sig" (-5tailed) "/+ " " "0

    N // // // //

    2orkexandworkvalue(challenge)

    3earson 4orrelation"1(66) "(66) 1 "1*-

    Sig" (-5tailed) " " " "-+

    N // // // //

    Stress due to challenge 3earson 4orrelation "-/ 5"/ "1*- 1

    Sig" (-5tailed) "/0 "0 "-+ "

    N // // // //

    66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a l: c-+%la# (&08 ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &

    08, 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u a a )%+! l: +a%&

    R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 ;u # )%+! l: +

    %"l#"#;l% 3%3l% ca c3% u3 :#1 + ca a$

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    .& M%! + 2%+)#c% 2c#%!

    Correlations

    workvalue(

    7oney)

    2orkexper

    ience(7oney)

    2orkexandw

    orkvalue(7oney)

    Stress due

    to oneyfactor

    2orkvalue(7oney) 3earson 4orrelation 1 "1**(6) "0*(66) "'*

    Sig" (-5tailed) " "'0 " "+

    N // // // //

    2orkexperience(7oney)

    3earson 4orrelation "1**(6) 1 "*'0(66) 5"*

    Sig" (-5tailed) "'0 " " "*'

    N // // // //

    2orkexandworkvalue(7oney)

    3earson 4orrelation "0*(66) "*'0(66) 1 "+00

    Sig" (-5tailed) " " " "0/

    N // // // //

    Stress due to oney

    factor

    3earson 4orrelation "'* 5"* "+00 1

    Sig" (-5tailed) "+ "*' "0/ "

    N // // // //

    6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a l: c-+%la# (&0 ;%:%% c+%a#)% :+4 )alu% a$ :+4%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &

    >@@,:1#c1 #2 )%+! 1#"1 21:#" 2u33+ 1#"1 2+%22 l%)%l&

    R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a 1#"1 l%)%l

    *%! *a%+ a$ 3%3l% a+% +%a$! c*3+*#2% :#1 # cau2#" 1%* 1#"1 2+%22& T1#2

    #2 c2#$%+%$ a2 1% *2 #*3+a 2+%22+ a*" 1% +%23$% &

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    =& POWER

    Correlations

    workvalues(

    power)

    workexperience(powe

    r)

    workvaluesandworkexperience(power)

    stress dueto power

    factor

    2orkvalues(power) 3earson4orrelation

    1 5"(6) "01(66) 5"0/

    Sig" (-5tailed) " "1 " "'0-

    N // // // //

    2orkexperience(power)

    3earson4orrelation

    5"(6) 1 "10 "'(6)

    Sig" (-5tailed) "1 " "'-* "-'

    N // // // //2orkvaluesandworkexperience(power)

    3earson4orrelation

    "01(66) "10 1 "''

    Sig" (-5tailed) " "'-* " "

    N// // // //

    Stress due topower factor

    3earson4orrelation

    5"0/ "'(6) "'' 1

    Sig" (-5tailed) "'0- "-' " "

    N // // // //

    6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a *$%+a% c-+%la# (-&666 ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &

    ..,:1#c1 #2 *$%+a% 21:#" 2u33+ a *$%+a% 2+%22 l%)%l&

    R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a *$%+a% l%)%l

    3:%+ *a%+ a$ 3%3l% $ %a2#l! :a c*3+*#2% # cau2#" 2+%22 & T1#2 al2 #2

    c2#$%+%$ a2 a #*3+a 2+%22+ a*" 1% +%23$% &

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    & ACHIVEMENTS

    Correlations

    workvalues(achieveent

    )

    workexperience(achie

    veent)

    2orkvaluesandworkexperience(achiev

    eent)

    Stress dueto

    achieveetfactor

    2orkvalues(achieveent)

    3earson4orrelation

    1 "-+0 "+0(66) "//

    Sig" (-5tailed) " "/1 " "*+0

    N // // // //

    2orkexperience(ac

    hieveent)

    3earson

    4orrelation

    "-+0 1 "*1(66) "0

    Sig" (-5tailed) "/1 " " "'0

    N // // // //

    workvaluesandworkexperience(achieveent)

    3earson4orrelation

    "+0(66) "*1(66) 1 "'0

    Sig" (-5tailed) " " " "'+-

    N// // // //

    Stress due to stressfactor

    3earson4orrelation

    "// "0 "'0 1

    Sig" (-5tailed) "*+0 "'0 "'+- "

    N // // // //

    66 4orrelation is significant at the "1 leve (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a *$%+a% c-+%la# (&8>@ ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &

    .@,:1#c1 #2 1#"1 21:#" 2u33+ 1#"1 2+%22 l%)%l&

    R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a *$%+a% l%)%l

    ac1#%)%*% *a%+ a$ 3%3l% $ %a2#l! :a c*3+*#2% # cau2#" 2+%22& T1#2

    al2 #2 c2#$%+%$ a2 a #*3+a 2+%22+ a*" 1% +%23$% &

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    . INT!"!#$N%L #&ILL# Correlations

    workvalue(interperson

    al skills)

    2orkexperience(interpersonal

    skills)

    2orkexandworkvalue(inte

    rpersonalskills)

    Stress dueto

    interpersonal factor

    2orkvalue(interpersonal skills)

    3earson 4orrelation 1 5"-+(6) "+'(66) 5"1-

    Sig" (-5tailed) " "1' " "-11

    N // // // //

    2orkexperience(interpersonal skills)

    3earson 4orrelation 5"-+(6) 1 "-0+(6) "1'-

    Sig" (-5tailed) "1' " "- "

    N // // // //

    2orkexandworkvalue(interpersonal skills)

    3earson 4orrelation "+'(66) "-0+(6) 1 5"+'

    Sig" (-5tailed) " "- " "/''

    N // // // //

    Stress due tointerpersonal factor

    3earson 4orrelation 5"1- "1'- 5"+' 1

    Sig" (-5tailed) "-11 " "/'' "

    N // // // //

    6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"

    I%+3+%a#

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a %"a#)% c-+%la# (-&68> ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2

    )%+! l: (-&>., 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u 3%3l% $ ca+% *uc1 a;u

    2uc1 2+%22 a$ a$

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    >& VARIETY

    Correlations

    workvalue(

    variety)

    2orkexperience(varie

    ty)

    2orkexandworkvalue(vari

    ety)

    Stress dueto variety

    factor

    2orkvalue(variety) 3earson 4orrelation 1 5"1- "/*(66) "'*

    Sig" (-5tailed) " "- " "

    N // // // //

    2orkexperience(variety)

    3earson 4orrelation 5"1- 1 "-(66) 5"00

    Sig" (-5tailed) "- " " "'1

    N // // // //

    2orkexandworkvalue(variety)

    3earson 4orrelation "/*(66) "-(66) 1 5"//

    Sig" (-5tailed) " " " "*01

    N // // // //

    Stress due to varietyfactor

    3earson 4orrelation "'* 5"00 5"// 1

    Sig" (-5tailed) " "'1 "*01 "

    N // // // //

    66 4orrelation is significant at the "1 level (-5tailed)"

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a %"a#)% c-+%la# (-&086 ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2

    al2 %"a#)% (-&==, 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u 3%3l% $ ca+% *uc1

    a;u 2uc1 2+%22 a$ a$

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    C$'!L%TI$N %# % ()$L

    Co'relations

    workvalue2orkexper

    ience2orkexandw

    orkvalue Stress

    2orkvalue 3earson 4orrelation 1 "10 "++(66) 5"10*

    Sig" (-5tailed) " "1/ " "1/-

    N // // // //

    2orkexperience 3earson 4orrelation "10 1 "*0(66) 5"1'

    Sig" (-5tailed) "1/ " " "''0

    N // // // //

    2orkexandworkvalue 3earson 4orrelation "++(66) "*0(66) 1 "'

    Sig" (-5tailed) " " " "1/

    N // // // //

    Stress 3earson 4orrelation 5"10* 5"1' "' 1

    Sig" (-5tailed) "1/- "''0 "1/ "

    N // // // //

    66 4orrelation is significant at the "1 level (-5tailed)"

    I 3+%$#c2 : 1#"2 1a

    0& T1%+% #2 a l: c-+%la# (&0@ ;%:%% c+%a#)% :+4 )alu% a$ :+4

    %3%+#%c% 1a *%a2 1%+% #2 a c5l#c&

    8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2)%+! l: (&6., 1#2 1%+% *%a2 1a 1%+% #2 a *$%+a% 2+%22

    R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 *$%+a% 2+%22 ,3%3l% a+%

    +%a$! c*3+*#2% 2*% 5ac+ a$ :#1 12% 5ac+2 :1#c1 1%! 1a)% a2 1%#+

    3+#+##%2&

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    Cclu2# 5 1% I%+3+%a#

    /n the )asis of the a)o9e inter8retation

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    FINDINGS

    1. There is a difference )et

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    . Peo8(e a(so

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    CONCLUDING REMARKS

    or; stress is a rea( cha((enge for e'8(oyees and the organi@ation. As organi@ation and their

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    /f a(( the factors studied 'oney ,achie9e'ent and 8o

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    SUGGESTION

    1. E'8(oyees shou(d )e screened thorough(y )efore a88ointing if they can ad*ust

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    L#*#a#2 5 1% 2u$!

    So'eti'es in ad9erse conditions and un

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    At the ti'e of sur9ey fe< 'idd(e (e9e( e=ecuti9es

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    R%5%+%c%2 a$ 5u+1%+ +%a$#"

    B42

    4e(d'an, S Ro)ert !thEdition&% 5nderstanding Psycho(ogy. Tata Mc Gra< Hi((

    Ro))ins, P. Ste8hen !1#th

    Edition&% /rgani@ation eha9ior

    Pare;h 5day !thEdition&% Stress Manage'ent

    4(ach, 4. !Ed.&. !"##>&% Stress and +ts Manage'ent. Ne< 2or; Norton J 3o.

    Gary Dess(er% !$thEdition&% Hu'an Resource Manage'ent

    Ro))ins, 3ou(ter !thEdition&% Manage'ent

    aron, yrne !1#thEdition&% Socia( Psycho(ogy

    Stress and fatigue, Their i'8act on Hea(th and Safety in the

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    W%;2#%2

    htt8CC

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    SECTION I

    The :uestionnaire a)o9e is de9e(o8ed to ;no< oneIs Persona( and or; 9a(ues and to see if they are

    in 'atch

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    >1 + fee( stressed > + find it difficu(t to e=8ress 'y unha88inessCanger

    >? + ha9e financia( o)(igation + canIt see' to'eet.

    > + do not ;no< + a' stressed $ + )eco'e enraged and resentfu(

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