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8/13/2019 55705881 Neelam Dissertation Final Project
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DISSERTATION REPORT SUBMITTED TOWARDS THE
PARTIAL FULFILLMEN OF POST GRADUATE
DEGREE IN MANAGEMENT
WORK ENVIRONMENT STRESSOR-
AN ANALYSIS OF IMPACT OF WORK VALUES & WORKEXPERIENCES ON JOB STRESS
SUBMITTED TO SUBMITTED
BYMS CHITRA NEELAMSHARM MBA(2009-11 A-!01019091!0
AMITY GLOBAL BUSINESS SCHOOL
NOIDA, AMITY UNIVERSITY, UTTAR PRADESH
1
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CERTIFICATE
This is to certify that Ms. NEELAM SHARMA, a student of Post Graduate Degree in
MA !"##$%"#11&, A'ity G(o)a( usiness Schoo(, Noida has carried out
theDissertation Pro*ect T+TLED -/R0 EN+R/NMENT STRESS/RS%AN
ANAL2S+S /N +MPA3T /4 /R0 AL5ES AND /R0 E6PER+EN3E /N
7/ STRESS, under the a)(e guidance and su8er9ision of MS 3H+TRA 4acu(ty atAM+T2 GL/AL 5S+NESS S3H//L .
This Dissertation re8ort has the re:uisite standard for the 8artia( fu(fi(('ent the Post
Graduate Degree in MA. To the )est of our ;no
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ACKNOWLEDGEMENT
E9ery endea9or in itse(f is an i'8ression of the efforts of not on(y those
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THANKS ' REGARDS,
NELAM SHARMA
D LARATION
+ dec(are that the dissertation entit(ed /R0 EN+R/NMENT STRESS/RS% AN ANALYSISOF
IMPACT OF WORK VALUES
AND WORK EXPERIENCES ON JOB STRESSsu)'itted )y 'e for the degree of under theguidance of MS 3H+TRA and has not for'ed the )asis for the a
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E%cu#)% Su**a+!
The ai' of this dissertation research is to ana(y@e the i'8act of
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The third cha8ter discusses and e9a(uates the accurate resu(t fro' running e=tensi9e statistica(
ana(ysis and 'ode(ing.
The (ast 8art of the dissertation discusses the (i'itation of this research, indicates area of further
research and discusses the i'8(ication of findings for the 8racticing 'anager
TABLE OF CONTENT Pa"%
3ha8ter 1 BBBBBBBBBBBBBBBBBBBBBBBBB 1
+ntroduction
1.1 Dissertation to8icBBBBBBBBBBBBBBBBBBBB "
1." ac;ground of the to8icBBBBBBBBBBBBBBBBB. "
1.> Pur8oseCsco8e of the study BBBBBBBBBBBBBBBB "
1.? +'8ortance of the studyBBBBBBBBBBBBBBBBB.. >
3ha8ter "
Literature Re9ie Resu(t of 'is'atch of
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".F N+/SH a88roach to *o) stressBBBBBBBBBBBBBBBB 11
".$ 3auses of *o) stress% conf(ict that (ead to *o) stressBBBBBBB.. 1"
".1# 7o) conditions that 'ay (ead to *o) stressBBBBBBBBBBB. 1"
".11 Stress, hea(th and 8roducti9ity BBBBBBBBBBBBBBB. 1
".1" Gender hea(th ris; and
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4indings and Discussions BBBBBBBBBBBBBB.. 1
?.1 4indings and discussionBBBBBBBBBBBBBBBBBBB.. "
3ha8ter
3onc(usion and suggestionsBBBBBBBBBBBBB....?
.1 3onc(usionBBBBBBBBBBBBBBBBBBBBBBBBB..
." SuggestionBBBBBBBBBBBBBBBBBBBBBBBBB..
.> Li'itations of the studyBBBBBBBBBBBBBBBBBBBB..F
BIBLOGRAPHY
ANNE/URES
APPENDI/
F
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$
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0& I+$uc#
T1% $#22%+a# T3#c
Tit(e /R0 EN+R/NMENT STRESS/R% AN ANAL2S+S /4 +MPA3T /4 /R0
AL5ES AND /R0 E6PER+EN3ES /N 7/ STRESS
Bac4"+u$ 5 1% T3#c
or; stress is recogni@ed
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for 'anaging
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1"
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". Literature re9ie + do not ;no<
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> + a' stressed
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these res8ondent get stressed out
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out
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26.4
26.6
26.8
27
27.2
27.4
27.6
27.8
28
28.2
No.of
res
pondent
Less than 57
More than 57
Gra8h >.1
;The 'edian of the res8onses of the section " of the :uestionnaire is ?.
Res8ondent
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22
23
2425
26
27
28
29
30
31
No.ofr
espo
nden
t
Less than 52
More than 52
Gra8h >.>
I%+3+%a#
4ro' the gra8h >.>,
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0& INDEPENDENT Correlations
2orkvalue(inde
pendence)
2orkexperience(indepen
dence)
2orkexandworkvalue( independent)
Stress due toindependence
2orkvalue(independe
nt)
3earson 4orrelation1 5"/(66) "/*(66) "''
Sig" (-5tailed) " "+ " "/-
N // // // //
2orkexperience(independent)
3earson 4orrelation5"/(66) 1 "+(66) 5"1-
Sig" (-5tailed) "+ " "' "-+
N // // // //
2orkexandworkvalue(independent)
3earson 4orrelation"/*(66) "+(66) 1 "+
Sig" (-5tailed) " "' " "0/-
N // // // //
Stress due toindependence
3earson 4orrelation"'' 5"1- 5"+ 1
Sig" (-5tailed) "/- "-+ "0/- "
N // // // //
66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1% :+4 )alu% a$ :+4 %3%+#%c% 1a)% a %"a#)% c-+%la# -&6=6
21:#" 1a 1%+% #2 a $#55%+%c% 7 cla21 # :+4 )alu% a$ :+4
%3%+#%c% 5 1% +%23$% # 1% #$%3%$%c% 5ac+ &
8& I al2 21:2 1a 1%+% #2 a 32##)% c-+%la# ;%:%% :+4 )alu%2,
:+4 %3%+#%c% a$ 2+%22 (&6>
R%2ul O a a)%+a"% 1%+% #2 a cla21 ;%:%% :+4 )alu% a$ :+4 %3%+#%c% + 1a)% l:
c++%la# :1#c1 cau2%2 2+%22& T1% c++%la# ;%:%% :+4 )alu%2, :+4 %3%+#%c% a$
2+%22 #2 al2 l: 21:#" 1a l: 2+%22 &
8& CREATIVITY
Correlations
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workvalue(creativity)2orkexperience(
creativity)
2orkexand2orkvalue(cre
ativity)Stress de to
creativity factor
2orkvalue(creativity) 3earson 4orrelation 1 5"' "*-(66) 5"1
Sig" (-5tailed) " "*0 " "0'-
N // // // //
2orkexperience(4reativity)
3earson 4orrelation 5"' 1 "/(66) "+'
Sig" (-5tailed) "*0 " " "/'
N // // // //
2orkexandworkvalue(creativity
3earson 4orrelation"*-(66) "/(66) 1 "/0
Sig" (-5tailed) " " " "**+
N // // // //
Stress due tocreativity factor
3earson 4orrelation5"1 "+' "/0 1
Sig" (-5tailed) "0'- "/' "**+ "
N // // // //
66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a %"a#)% c-+%la# (-&. ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 21:#" c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &=@
21:#" 1%! 1a)% l: 2+%22 $u% a$)%+2% %3%+#%c% 1#2 5ac+&
R%2ul P%3l% "%%+all! 1a)% a $#55%+%c% # :+4 )alu% a :+4 %3%+#%c% 1% 5ac+
c+%a#)#! a$ al2 1a)% 2+%22 ;u 1% l%)%l 5 2+%22 #2 )%+! l: + %"l#"#;l%&
6& CHALLENGE
Correlations
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2orkvalue(4hallenge)
2orkexperience(challenge)
2orkexandworkvalue
Stress due tochallenge
2orkvalue(challenge) 3earson 4orrelation 1 "1-* "1(66) "-/
Sig" (-5tailed) " "/+ " "/0
N // // // //
2orkexperience(challenge) 3earson 4orrelation "1-* 1 "(66) 5"/
Sig" (-5tailed) "/+ " " "0
N // // // //
2orkexandworkvalue(challenge)
3earson 4orrelation"1(66) "(66) 1 "1*-
Sig" (-5tailed) " " " "-+
N // // // //
Stress due to challenge 3earson 4orrelation "-/ 5"/ "1*- 1
Sig" (-5tailed) "/0 "0 "-+ "
N // // // //
66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a l: c-+%la# (&08 ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &
08, 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u a a )%+! l: +a%&
R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 ;u # )%+! l: +
%"l#"#;l% 3%3l% ca c3% u3 :#1 + ca a$
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.& M%! + 2%+)#c% 2c#%!
Correlations
workvalue(
7oney)
2orkexper
ience(7oney)
2orkexandw
orkvalue(7oney)
Stress due
to oneyfactor
2orkvalue(7oney) 3earson 4orrelation 1 "1**(6) "0*(66) "'*
Sig" (-5tailed) " "'0 " "+
N // // // //
2orkexperience(7oney)
3earson 4orrelation "1**(6) 1 "*'0(66) 5"*
Sig" (-5tailed) "'0 " " "*'
N // // // //
2orkexandworkvalue(7oney)
3earson 4orrelation "0*(66) "*'0(66) 1 "+00
Sig" (-5tailed) " " " "0/
N // // // //
Stress due to oney
factor
3earson 4orrelation "'* 5"* "+00 1
Sig" (-5tailed) "+ "*' "0/ "
N // // // //
6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a l: c-+%la# (&0 ;%:%% c+%a#)% :+4 )alu% a$ :+4%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &
>@@,:1#c1 #2 )%+! 1#"1 21:#" 2u33+ 1#"1 2+%22 l%)%l&
R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a 1#"1 l%)%l
*%! *a%+ a$ 3%3l% a+% +%a$! c*3+*#2% :#1 # cau2#" 1%* 1#"1 2+%22& T1#2
#2 c2#$%+%$ a2 1% *2 #*3+a 2+%22+ a*" 1% +%23$% &
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=& POWER
Correlations
workvalues(
power)
workexperience(powe
r)
workvaluesandworkexperience(power)
stress dueto power
factor
2orkvalues(power) 3earson4orrelation
1 5"(6) "01(66) 5"0/
Sig" (-5tailed) " "1 " "'0-
N // // // //
2orkexperience(power)
3earson4orrelation
5"(6) 1 "10 "'(6)
Sig" (-5tailed) "1 " "'-* "-'
N // // // //2orkvaluesandworkexperience(power)
3earson4orrelation
"01(66) "10 1 "''
Sig" (-5tailed) " "'-* " "
N// // // //
Stress due topower factor
3earson4orrelation
5"0/ "'(6) "'' 1
Sig" (-5tailed) "'0- "-' " "
N // // // //
6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a *$%+a% c-+%la# (-&666 ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &
..,:1#c1 #2 *$%+a% 21:#" 2u33+ a *$%+a% 2+%22 l%)%l&
R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a *$%+a% l%)%l
3:%+ *a%+ a$ 3%3l% $ %a2#l! :a c*3+*#2% # cau2#" 2+%22 & T1#2 al2 #2
c2#$%+%$ a2 a #*3+a 2+%22+ a*" 1% +%23$% &
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& ACHIVEMENTS
Correlations
workvalues(achieveent
)
workexperience(achie
veent)
2orkvaluesandworkexperience(achiev
eent)
Stress dueto
achieveetfactor
2orkvalues(achieveent)
3earson4orrelation
1 "-+0 "+0(66) "//
Sig" (-5tailed) " "/1 " "*+0
N // // // //
2orkexperience(ac
hieveent)
3earson
4orrelation
"-+0 1 "*1(66) "0
Sig" (-5tailed) "/1 " " "'0
N // // // //
workvaluesandworkexperience(achieveent)
3earson4orrelation
"+0(66) "*1(66) 1 "'0
Sig" (-5tailed) " " " "'+-
N// // // //
Stress due to stressfactor
3earson4orrelation
"// "0 "'0 1
Sig" (-5tailed) "*+0 "'0 "'+- "
N // // // //
66 4orrelation is significant at the "1 leve (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a *$%+a% c-+%la# (&8>@ ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2 &
.@,:1#c1 #2 1#"1 21:#" 2u33+ 1#"1 2+%22 l%)%l&
R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 2+%22 a *$%+a% l%)%l
ac1#%)%*% *a%+ a$ 3%3l% $ %a2#l! :a c*3+*#2% # cau2#" 2+%22& T1#2
al2 #2 c2#$%+%$ a2 a #*3+a 2+%22+ a*" 1% +%23$% &
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. INT!"!#$N%L #&ILL# Correlations
workvalue(interperson
al skills)
2orkexperience(interpersonal
skills)
2orkexandworkvalue(inte
rpersonalskills)
Stress dueto
interpersonal factor
2orkvalue(interpersonal skills)
3earson 4orrelation 1 5"-+(6) "+'(66) 5"1-
Sig" (-5tailed) " "1' " "-11
N // // // //
2orkexperience(interpersonal skills)
3earson 4orrelation 5"-+(6) 1 "-0+(6) "1'-
Sig" (-5tailed) "1' " "- "
N // // // //
2orkexandworkvalue(interpersonal skills)
3earson 4orrelation "+'(66) "-0+(6) 1 5"+'
Sig" (-5tailed) " "- " "/''
N // // // //
Stress due tointerpersonal factor
3earson 4orrelation 5"1- "1'- 5"+' 1
Sig" (-5tailed) "-11 " "/'' "
N // // // //
6 4orrelation is significant at the "/ level (-5tailed)"66 4orrelation is significant at the "1 level (-5tailed)"
I%+3+%a#
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a %"a#)% c-+%la# (-&68> ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2
)%+! l: (-&>., 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u 3%3l% $ ca+% *uc1 a;u
2uc1 2+%22 a$ a$
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>& VARIETY
Correlations
workvalue(
variety)
2orkexperience(varie
ty)
2orkexandworkvalue(vari
ety)
Stress dueto variety
factor
2orkvalue(variety) 3earson 4orrelation 1 5"1- "/*(66) "'*
Sig" (-5tailed) " "- " "
N // // // //
2orkexperience(variety)
3earson 4orrelation 5"1- 1 "-(66) 5"00
Sig" (-5tailed) "- " " "'1
N // // // //
2orkexandworkvalue(variety)
3earson 4orrelation "/*(66) "-(66) 1 5"//
Sig" (-5tailed) " " " "*01
N // // // //
Stress due to varietyfactor
3earson 4orrelation "'* 5"00 5"// 1
Sig" (-5tailed) " "'1 "*01 "
N // // // //
66 4orrelation is significant at the "1 level (-5tailed)"
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a %"a#)% c-+%la# (-&086 ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2
al2 %"a#)% (-&==, 1#2 1%+% *%a2 1a 1#2 cau2%2 2+%22 ;u 3%3l% $ ca+% *uc1
a;u 2uc1 2+%22 a$ a$
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C$'!L%TI$N %# % ()$L
Co'relations
workvalue2orkexper
ience2orkexandw
orkvalue Stress
2orkvalue 3earson 4orrelation 1 "10 "++(66) 5"10*
Sig" (-5tailed) " "1/ " "1/-
N // // // //
2orkexperience 3earson 4orrelation "10 1 "*0(66) 5"1'
Sig" (-5tailed) "1/ " " "''0
N // // // //
2orkexandworkvalue 3earson 4orrelation "++(66) "*0(66) 1 "'
Sig" (-5tailed) " " " "1/
N // // // //
Stress 3earson 4orrelation 5"10* 5"1' "' 1
Sig" (-5tailed) "1/- "''0 "1/ "
N // // // //
66 4orrelation is significant at the "1 level (-5tailed)"
I 3+%$#c2 : 1#"2 1a
0& T1%+% #2 a l: c-+%la# (&0@ ;%:%% c+%a#)% :+4 )alu% a$ :+4
%3%+#%c% 1a *%a2 1%+% #2 a c5l#c&
8& S%c$l!, 1% c-+%la# ;%:%% :+4 )alu%, :+4 %3%+#%c% a$ 2+%22 #2)%+! l: (&6., 1#2 1%+% *%a2 1a 1%+% #2 a *$%+a% 2+%22
R%2ul T1%2% 5#"u+%2 21: 1a 1%+% #2 a c5l#c :1#c1 cau2%2 *$%+a% 2+%22 ,3%3l% a+%
+%a$! c*3+*#2% 2*% 5ac+ a$ :#1 12% 5ac+2 :1#c1 1%! 1a)% a2 1%#+
3+#+##%2&
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Cclu2# 5 1% I%+3+%a#
/n the )asis of the a)o9e inter8retation
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FINDINGS
1. There is a difference )et
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. Peo8(e a(so
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CONCLUDING REMARKS
or; stress is a rea( cha((enge for e'8(oyees and the organi@ation. As organi@ation and their
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/f a(( the factors studied 'oney ,achie9e'ent and 8o
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SUGGESTION
1. E'8(oyees shou(d )e screened thorough(y )efore a88ointing if they can ad*ust
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L#*#a#2 5 1% 2u$!
So'eti'es in ad9erse conditions and un
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At the ti'e of sur9ey fe< 'idd(e (e9e( e=ecuti9es
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R%5%+%c%2 a$ 5u+1%+ +%a$#"
B42
4e(d'an, S Ro)ert !thEdition&% 5nderstanding Psycho(ogy. Tata Mc Gra< Hi((
Ro))ins, P. Ste8hen !1#th
Edition&% /rgani@ation eha9ior
Pare;h 5day !thEdition&% Stress Manage'ent
4(ach, 4. !Ed.&. !"##>&% Stress and +ts Manage'ent. Ne< 2or; Norton J 3o.
Gary Dess(er% !$thEdition&% Hu'an Resource Manage'ent
Ro))ins, 3ou(ter !thEdition&% Manage'ent
aron, yrne !1#thEdition&% Socia( Psycho(ogy
Stress and fatigue, Their i'8act on Hea(th and Safety in the
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W%;2#%2
htt8CC
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SECTION I
The :uestionnaire a)o9e is de9e(o8ed to ;no< oneIs Persona( and or; 9a(ues and to see if they are
in 'atch
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>1 + fee( stressed > + find it difficu(t to e=8ress 'y unha88inessCanger
>? + ha9e financia( o)(igation + canIt see' to'eet.
> + do not ;no< + a' stressed $ + )eco'e enraged and resentfu(
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