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5/25/2018 50189856 Birla Project Report
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A PROJECT REPORTON
EMPLOYEE SATISFACTION TOWARDSWELFARE MEASURES
ATRAJASHREE CEMENT
UNIT OF GRASIM INDUSTRIES Ltd.Aditya Nagar Ma!"#$d R%ad Di&t' G(!)arga *+ar,ata"a-.
A r%/$0t r$%rt &()1itt$d t%2i&3$&3arayya T$0#,%!%gy U,i3$r&ity 4$!g(1
A& a artia! 5(!5i!!1$,t %5 t#$ r$6(ir$1$,t 5%r t#$ a7ard %5
MASTER OF 4USINESS ADMINISTRATION
S()1itt$d 4y'
AKKANAGAMMA.S.W USN:3GN08MBA03.
U,d$r t#$ G(ida,0$ %5
I,t$r,a! G(id$ E8t$r,a! G(id$Mrs.PREETI JOSHI Mr.D.M.BIRADAR
G(r( Na,a" D$3 E,gi,$$ri,g 0%!!$g$. ASST. MANAGER CSR.
4idar 9::;
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AKNOWLEDGEMENT
It is my privilege to Mr. P.K.Jain, Joint Ee!"tivePresi#ent $%&, 'or giving me an opport"nity to !arry o"tmy pro(e!t )or*.
I eten# my sin!ere gratit"#e Mr.+.A. aligar, GM$%&'or provi#ing all t-e -elp to !omplete my pro(e!t.
My spe!ial t-an*s to Mr. .%.Kallig"#, Dy.MANAGE& $%&, 'or t-eir !ontin"o"s g"i#an!e to !omplete mypro(e!t.
I )o"l# li*e to t-an*s my g"i#e Mr.D.M.ira#ar, AsstManager /0& 1 my 'a!"lty 'or provi#ing t-ispla!ement.
I am etremely grate'"l to all t-e sta'' o' %& DEPT
2TIME$O33I/E 1 /0&4 'or t-eir inval"a5le insig-t an#s"ggestion an# sparing t-eir pre!io"s time to intera!t)it- me.
3inally I )o"l# li*e to t-an*s my 5elove# 5rot-er, 'amily1 my 'rien#s )-o en!o"rage# me t-ro"g- o"t t-is5lo!* pla!ement perio#.
Miss. Akkanagamma .S.WUSN:3GN08MBA03.
9
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TABLE OF CONTENTS
>
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INTRODUCTION TO GRASIM INDUSTRIES LIMITED:
A US ?9;.9 )i!!i%, 0%r%rati%, t#$ Aditya 4ir!a Gr%( i& i, t#$ !$ag($ %5 F%rt(,$
@::. It i& a,0#%r$d )y a, $8tra%rdi,ary 5%r0$ %5 =>:::: $1!%y$$& )$!%,gi,g t% >:
SI
No.
Particular
1 EXECUTIVE SUMMAR
! PROFILES
I,d(&try Pr%5i!$
C%1a,y Pr%5i!$
" INTRODUCTION
Stat$1$,t %5 t#$ r%)!$1
O)/$0ti3$& %5 t#$ St(dy
S0%$ %5 t#$ St(dy
M$t#%d%!%gy
Li1itati%,& %5 t#$ St(dy
# DATA ANALSIS AND INTERPRETATION
$ SUMMAR OF FINDINGS AND CONCLUSION
% SUGGESTIONS AND RECOMMENDATIONS
& APPENDIX
' BIBLIOGRAP(
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T#$ 9,d !arg$&t !ay$r i, 3i&0%&$ 5i!a1$,t yar,
T#$ 9,d !arg$&t i, t#$ C#!%r:: 3i!!ag$&
R$a0#i,g %(t t% 1i!!i%, $%!$ a,,(a!!y t#r%(g# t#$ Aditya 4ir!a C$,tr$ 5%r
C%11(,ity I,itiati3$& a,d R(ra! D$3$!%1$,t &$ar#$ad$d )y Mr&. Ra/ar$$
4ir!a
F%0(&i,g %, 'Ed(0ati%, H$a!t# a,d 5a1i!y W$!5ar$ &(&tai,a)!$ !i3$!i#%%d
i,5ra&tr(0t(r$ a,d $&%(&i,g &%0ia! 0a(&$&
R(,,i,g 9 S0#%%!& a,d = H%&ita!&
Tra,&0$,di,g t#$ 0%,3$,ti%,a! )arri$r& %5 )(&i,$&& t% &$,d %(t a 1$&&ag$ t#at W$
Car$.
GROUP VALUES.
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GRASIM CEMENT DIVISION:
I,dia& t#ird !arg$&t 0$1$,t 1a,(5a0t(r$ 7it# a, aggr$gat$ 0$1$,t 0aa0ity %5
=>.> MTPA &r$ad %3$r it& (,it& a0r%&& I,dia. Gra&i1 0$1$,t (,it& ar$ at Ja7ad a,d
Rai(r i, Mad#ya Prad$ S#a1)#(ra i, Ra/a&t#a, a,d Tir0#y i, Ta1i!,ad( a,d
Sa"$ i, G(/arat 1%&t %5 t#$ 0$1$,t (,it& ar$ $6(i$d 7it# &tat$ %5 t#$ art $6(i1$,t
a,d ar$ 0$rti5i$d 5%r ISO
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S#r$$ Dig3i/ay C$1$,t Si""a *G(/arat- =.:
T%ta! =.9:
INFORMATION ABOUT RA5AS(REE CEMENT *A UNITOF GRASIM INDUSTRIES4:
Ra/ar$$ C$1$,t *A U,it %5 Gra&i1 I,d(&tri$& Ltd.- i& !%0at$d at Aditya,agar
Ma!"#$d i, t#$ G(!)arga Di&tri0t %5 +ar,ata"a Stat$. T#$ !a,t #a& t#r$$ (,it&
1a,(5a0t(ri,g 0!i,"$r a,d PPCOPC C$1$,t %5 > @> grad$& a& $r &ta,dard&
()!i$d )y 4(r$a( %5 I,dia, Sta,dard&. T#$ 5ir&t U,it 7a& 0%11i&&i%,$d i, t#$ y$ar
=; t#$ &$0%,d %,$ i, =;;: a,d t#$ t#ird (,it i, =;;@ 7it# a t%ta! i,&ta!!$d 0aa0ity
%5 >.: 1i!!i%, T%,,$& $r a,,(1 *MTPA-. T#$ r%d(0ti%, 0aa0ity #a& )$$,
$,#a,0$d t% .9 MTPA a& %5 ,%7. T#$ 0$1$,t i& &%!d i, t#$ %$, 1ar"$t t#r%(g# a
7$!! $&ta)!i$d ,$t7%r".
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&%#i&ti0at$d 0%,tr%! i,&tr(1$,tati%, 5r%1 i,t$r,ati%,a!!y r$,%7,$d 5ir1& !i"$ +HD
H(1)%!dt W$dag AG %5 G$r1a,y 5%r $,&(ri,g 0%,&i&t$,t 6(a!ity %5 0$1$,t. T#$
C%1a,y i& 0%11itt$d t% T%ta! K(a!ity (&i,g #ig#!y &%#i&ti0at$d &tat$
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Li1$&t%,$ Cr($r Sta0"$r a,d R$0!ai1$r i3- C%a! Mi!! 7it# Cr($r a,d
P(!3$ri&ati%, 3- Ra7 Mi!!' 4a!! Mi!!& 7it# R%!!$r Pr$&& 3i- Ra7 M$a! Si!%& 3ii-
Pr$
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C$1$,t &!it Gri,di,g (,it at H%tgi *,$ar S#%!a(r Ma#aratra- i, =;;@ 7it#
>@:: TPD gri,di,g 0aa0ity.
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,(1)$r %5 $6(i1$,t t% d% t#$ r$6(ir$d 1%,it%ri,g a!! %3$r t#$ !a,t.
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7%r"!a0$.
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0%&t %5 1a,(5a0t(ri,g t#$ (,it #a& i1!$1$,t$d SAP R> ERP Pa0"ag$. T#i& 0%3$r&
1%d(!$& %5 PPPI PM KM MM FI CO HR. I,t$r,a! 0%11(,i0ati%, i& d%,$
1%&t!y )y $
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At Gr%( !$3$! W%r!d C!a&& Ma,(5a0t(ri,g *WCM- C%,0$t #a& )$$, ad%t$d t%
i1r%3$ E1!%y$$ Parti0iati%, i, &1a!! gr%(& t% E80$! t#$ Ma,(5a0t(ri,g a,d
i1r%3$ O3$ra!! E6(i1$,t E55$0ti3$,$&& )y $!i1i,ati,g L%&&$&. T#$ $55%rt& a,d
i,,%3ati3$,$&& %5 i,di3id(a!& a,d t$a1& ar$ r$0%g,i$d t#r%(g# M%ti3ati%,a!
S0#$1$& !i"$ G%%d W%r" A7ard E1!%y$$ S(gg$&ti%, S0#$1$ WCM T$a1
A7ard& C%11(,i0ati%, A7ard& a,d Sa5$ty A7ard& $t0.
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t#$ &(rr%(,di,g 0%11(,ity. +JST %rga,i$& 3ari%(& r%gra11$& !i"$ Ad(!t
Ed(0ati%, E,tr$r$,$(ri D$3$!%1$,t Agri0(!t(ra! D$3$!%1$,t M$di0a! a,d
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a,d 3i!!ag$r&.
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Ma!"#$d i, N%rt#$r, +ar,ata"a. Ma!"#$d ar$a 7a& d$3%id %5 a,y Wi!d!i5$ F%r$&t
!a,d Grai,g !a,d a,d H(1a, #a)itat& ri%r t% Ra/ar$$ C$1$,t. T#$ 0!i1at$ %5 t#i&
ar$a i& %5 tyi0a! $,i,&(!ar I,dia. It #a& !%7 rai, 5a!! a,d $8#i)it& 7id$ t$1$rat(r$
3ariati%, $8$ri$,0$& &$3$r$ &(11$r a,d 1%d$rat$ 7i,t$r. T#$ S%i! i& Sa!i,$ *PH
3a!($ .@-. T#$r$ i& ,% S$,&iti3$ Nat(ra! Ha)itat ar%(,d it.
Ra6a/+r,, c,3,0t Vi/io0
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0(&t%1$r&.
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da1& a,d )ridg$& 4ir!a P!(& 5%r 1a&& 0%,0r$t$ !ayi,g a,d ,%,
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1) C$1$,t &!it gri,di,g (,it at H%tgi *Ma#araatra- 7it# 0aa0ity %5 >@::
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0at$ri,g +ar,ata"a a,d +$ra!a 1ar"$t.
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0. Dy,a1i0 a,d a)!$ !$ad$ri &(%rt$d )y #ig#!y 6(a!i5i$d a0ti3at$d
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T#$ 1at$ria! i& 0a!0i,$d a,d #$at$d i, r$
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>. Ja1,a!a! 4a/a/ U0#it 2ya3a#ar P(ra&"ar 5%r 5air 4(&i,$&& Pra0ti0$& i, =;;@.
. Ra/$$3 Ga,d#i Nati%,a! K(a!ity A7ard i, =;;>.
R,c,0t a8ar-/ 8o0 )* t+i/ u0it ar,:
@. Gr$$, Rati,g %5 0$1$,t i,d(&tri$& > !$a3$& %(t %5 @ !$a3$& )y *C$,tr$ 5%r
&0i$,0$& a,d $,3ir%,1$,t- i, 9::.
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t$0# 5%(,dati%, G%a %, >=
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INTRODUCTION
INTRODUCTION TO RESEARC( TOPIC
W$!5ar$ r$5$r& t% a 0%,diti%,& %5 !i3i,g %5 a, i,di3id(a! %r gr%( i, a d$&ira)!$ a,d
#ay &tat$ %5 r$!ati%, i& 7it# t#$ 7#% $0%,%1i0a! a,d &%0ia! $0%!%gi0a! 7$!5ar$ 1$a,&
$,3ir%,1$,t 5ri$,d!y $8i&t$,0$ $0%!%gi0a! )a!a,0$ %!!(ti%, $8i&t$,0$ a,d r%$r &a,itati%,.
9
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Co0c,t :;
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7$!!
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Tra,&%rtati%,
D,7i0itio0:
E1!%y$$& 7$!5ar$ r$5$rr$d t% a& )$tt$r1$,t 7%r" 5%r $1!%y$$& r$!at$& t% ta"i,g
0ar$ %5 t#$ 7$!! )$i,g %5 7%r"$r& %r $1!%y$r&.
Ai3 o7 ,3lo*,, 8,l7ar,:;
Fr%1 #(1a,itaria, %i,t %5 3i$7 $1!%y$$& %(!d )$ r%3id$ 0$rtai, 5a0i!iti$& a,d
a1$,iti$& $0%,%1i0 %i,t %5 3i$7 it i& 3$ry $&&$,tia! a& it i1r%3$& t#$ !i3i,g a,d 7%r"i,g
0%,diti%, %5 $1!%y$$& a,d a!&% i,0r$a&$ r%d(0ti3ity
Su)6,ct )ac@9rou0- o7 t+, /tu-*:;
H(1a, r$&%(r0$& d$art1$,t !ay a 3ita! r%!$ i, I,dia, 1%d$r, &%0i$ty. O,$ %5 t#$
1ai, 5(,0ti%, %5 $r&%,,$! 1a,ag$1$,t i, i,d(&tria! %rga,iati%, i& t% !ay 0%,0$,trati%, %,
7$!5ar$ 1$a&(r$& t% )$ (,d$rta"$. T#$ 1a,ag$1$,t !%%"& a5t$r $1!%y$$& rig#t ,(1)$r a,d
rig#t "id&. T#$y 1(&t )$ &tati%,$d at t#$ rig#t !a0$ %, %,$ #a,d %, t#$ %t#$r #a,d 1$$t t#$ir
g$,(i,$ $8$0tati%, %5 r$t(r,& 5%r t#$ 7%r" a00%1!i$d )y t#$1. T#$ $r&%,,$!
1a,ag$1$,t t#at d$a!& 7it# (,d$rta"i,g t#$ir ,$$d& a,d )$#a3i%r 1(&t r$1$1)$r it.
E1!%y$$ i& a, i1%rta,t a&$0t t% )%%&t ( 1%ti3ati%, 5%r a0#i$3i,g %rga,iati%, g%a!&.
T#$ #i!%&%#y %5 a #$a!t#y %rga,iati%, i& t% $&ta)!i $1!%y$$ &a5$ty 1$a&(r$& a,d
7$!5ar$ a0ti3iti$& 7#i0# gi3$& a, %%rt(,ity 5%r t#$ 7%r"$r& t% $8r$&& t#y$ir$ &%0ia!
r$&%,&i3$,$&& t%7ard& t#$ 7$!5ar$ &0#$1$ %55$r$d t% t#$1. T#$r$ i& ,$0$&&ity t% ",%7 #%7
!a)%(r 7$!5ar$ %55i0$r $r5%r1& #i& d(ty i, 0r$ati,g $,3ir%,1$,t t% )%%&t %5 1%ra!$ %5 t#$
$%!$ 7%r"i,g i, t#$ %rga,iati%,. T#$ di55$r$,t a0t& r(!$& a,d r$g(!ati%, r$&0ri)$d )y t#$
g%3$r,1$,t t% &a5$g(ard t#$ 7$!5ar$ %5 t#$ 7%r"$r& a,d t% (t t#$1 i,t% 5%r0$ a,d i5 t#$y ar$
,%t t#$ r$a&%,& 5%r ,%t 5%r0$& ar$ 0!$ar!y $8a1i,$d.
Ma,%7$r i& %t#$r7i&$ t$r1$d a& #(1a, r$&%(r0$&. T#i& 0%,&i&t& %5 ",%7!$dg$
&"i!!& 0r$ati3$ a)i!ity a,d atit(d$ %5 t#$ 7%r"5%r0$ %5 a!! t#$ M& ,a1$!y 1at$ria!&
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1a0#i,$&. M%,$y a,d 1%ti3$ %7$r. T#$ 1%&t i1%rta,t %,$ i& M 5%r M$, %r H(1a,
R$&%(r0$& .
Pr%)!$1& r$!ati,g t% i,ad$6(a0y %5 7$!5ar$ 1$a&(r$ r%3id$d %r !a0" %5 7$!5ar$
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r%)!$1& a,d t% $3a!(at$ &%!(ti%, t% t#$ r%)!$1&. I, t#$ &t(dy %5 t#i& r%/$0t gr$at &tr$&& #a&
)$$, !aid %, t#$ i1a0t %5 &%0ia! r$&%,&i)i!ity a,d &%0ia! r$&%,&i3$,$&& t% &ti0" %(t a
)$t7$$, $0%,%1i0 %7$r a,d &%0ia! r$&%,&i3$,$&&.
A!! a0ti3iti$& % a,y $,t$rri&$ ar$ i,itiat$d a,d d$t$r1i,$ )y t#$ $r&%,& 7#% 1a"$
( t#$ i,&tit(ti%, !a,& %55i0$& 0%1(t$r& a(t%1at$d $6(i1$,t a,d a!! t#$ 1a"$ a 1%d$r,
5ir1 ar$ (,r%d(0ti3$ $8$0t 5%r #(1a, 0%1%,$,t& i& t#$ 0$,tra! a,d 1%&t i1%rta,t
)$0a(&$ a!! d$$,d& #%7 7$!! it i& d%,$ C$,& i& !i"$.
H(1a, r$&%(r0$ 1ay )$ t#r%(g# %5 a& t#$ t%ta! ",%7!$dg$ ta&" 0r$ati3$ a)i!iti$&
ta!$,t& a,d atit(d$ 3a!($& a,d atit(d$ %5 $%!$ 7#% t#$ %rga,iati%,& 7%r"5%r0$.
A #(1a, r$&%(r0$ ,$$d& t% )$ (ti!i$d t% t#$ 1a8i1(1 %&&i)!$ $8t$,t i, %rd$r t%
a0#i$3$ t% a0ti3$ %rga,iati%,a! a,d i,di3id(a! g%a!&. It i& t#$ 1%&t 3a!(a)!$ a&&$t %5 a,
%rga,iati%, i, 5a0t it i& a, $0%,%1i0 r$&%(r0$ 0%3$ri,g a!! #(1a, r$&%(r0$ %rga,i$d a,d
(,%rga,i$d $1!%y$d %r 0aa)!$ %5 $1!%y1$,t 7%r"i,g at a!! !$3$! #$,0$ i1%rta,0$ %5
#(1a, r$&%(r0$&.
H(1a, r$&%(r0$& 1a,ag$1$,t i& t#$ !a,,i,g %rga,ii,g dir$0ti,g a,d 0%,tr%!!i,g
%5 t#$ r%0(r$1$,t 0%1$,&ati%, i,t$grati%, 1ai,t$,a,0$ &$0ia!iati%, a,d &$arati%, %5
#(1a, r$&%(r0$& &% a& t% a00%1!i i,di3id(a! gr%( a,d &%0ia! g%a!&.
E55$0ti3$ 1a,ag$1$,t %5 1a,%7$r i& t#$ "$y t% a &(00$&&5(! %rga,iati%,. Si,0$ it i&
t#$ 5a0t%r r$&%,&i)!$ 5%r $r5%r1i,g t#%&$ a0ti3iti$& $&&$,tia!& 5%r a00%1!i$,t %5 t#$
%rga,iati%, g%a!&. T#$ dy,a1i0 ,at(r$ %5 1a, %&$& a 0#a!!$,g$ t% t#$ ta&" %5 $r&%,,$!
1a,ag$1$,t 7#i0# %3$r 0%1$& t#$ dy,a1i0 a,d d$3$!%& t#$ %t$,tia! %5 t#$ $0%,%1i0&
r$&(!ti,g i, 1a8i1(1 &ati&5a0ti%, i, 1$$ti,g &%1$ %5 t#$ir !i5$& 0%,ti,g$,0i$& a,d t% 1$$t
t#$ &%0ia! %)!igati%, %5 $1!%y$$&.
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ORIGIN AND GRO
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7%r"$r& !i5$ g%3$r,1$,t& a,8i$ty i, t#%&$ day& 7a& t% ta"$ &t$& ( t#$ 1%ra!$ %5 t#$
$1!%y$$& !ay$d i, t#$&$ 5a0t%ri$& t% #$! i, t#$ 1id&t %5 %!iti0a! di55i0(!t &it(ati%,.
FACILITIES PROVIDED FOR T(E EMPLOEES
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S.No. Title Page
= I,d(&tria! Ca,t$$, = 9
9 R$&t r%%1 L(,0# r%%1 >
>. H%&ita! >
4a&i0 Fa0i!iti$& >
@ C!()
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4irt#day gi5t @
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; U,i5%r1 P$r&%,a! Pr%t$0ti3$ $6(i1$,t
=: C% Gard$,
= C%0%,(t Oi! Jagg$ry
=@ C%11$r0ia! $&ta)!i$,t
= S%0i% R$!igi%(& A0ti3ity
I. INDUSTRIAL CANTEEN
U,d$r t#$ 5a0t%ri$& A0t =; it i& &tat(t%ry r$6(ir$1$,t %5 t#$ $1!%y$r t%r%3id$ t#$ ,$0$&&ary 0a,t$$, 5a0i!iti$& 7#$r$ 1%r$ t#a, 9@: 7%r"$r&%rdi,ari!y $1!%y$d i, a,y %,$ day %5 t#$ r%0$$di,g =9 1%,t# i, t#$5a0t%ry. T#$ 0a,t$$, #a& t% )$ r(, %, N% !%&& a,d N% r%5it& )a&i&.
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a) Eligibility for canteen facility
I, Ra/ar$$ C$1$,t Ca,t$$, i& r(,,i,g (,d$r C%,tra0t at t#$ &()&idi$d
rat$. T#$ 0a,t$$, 5a0i!iti$& $8t$,d$d (t% t#$ grad$ I *W%r"1$, t%Jr.E,gr.- Ar$,ti0$& P$r1a,$,t C%,tra0t 7%r"$r& 7%r"i,g i, Pa0"i,g
!a,t St%r$& Gy&(1 (,!%adi,g H%rti0(!t(r$ a,d 4ad!idar& 7#% ar$7%r"i,g i, Pa0"i,g !a,t.
E80$t 4ad!idar& a!! r$1ai,i,g $1!%y$$& 7i!! g$t 0%(%, 7%rt# R&.=9::a1 t% :.>: a1 $3$ry day.
L(,0# 7i!! )$ &$r3$d at =9.>: t% 9.>: .1
Di,,$r 7i!! )$ &$r3$d )$t7$$, ;':: 1 a,d =:.>: 1.
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d) Billing
Agai,&t t#$ &a!$ %5 0%(%, 0%1a,y i& ayi,g @ %5 t#$ t%ta! a1%(,taid a& &()&idy t% t#$ C%,tra0t%r a,d a, additi%,a! S()&idy a0t(a! *7#i0# i&
t#$ ay1$,t %5 =9 0%,tra0t !a)%(r& a& $r t#$ 1i,i1(1 7ag$ a,d =0%%"7i!! )$ aid a 0%,&%!idat$d 7ag$ %5 R&.:::.::-. I, additi%, t% t#at >i,d(&tria! LP Ga& 0y!i,d$r& 7i!! )$ r%3id$d t% t#$ 0%,tra0t%r.
$- Ca,t$$, C%11itt$$ 1$$ti,g' Ca,t$$, 0%11itt$$ 7i!! 1$$t $3$ry a!t$r,ati3$1%,t# t% di&0(&& a)%(t t#$ i&&($& r$!at$d t% t#$ 0a,t$$,.
II. REST ROOM / LUNCH ROOM
A& a &tat(t%ry r$6(ir$1$,t (,d$r t#$ Fa0t%ri$& A0t 7$ ar$r%3idi,g R$&t r%%1 L(,0# R%%1 5%r t#$ $1!%y$$&.
III. HOSPITAL
T% ta"$ 0ar$ %5 t#$ #$a!t# %5 $1!%y$$& a,d t#$ir 5a1i!i$&1$1)$r& t#$ #%&ita! i& 7$!! $6(i$d 7it# Ray La)%rat%ry5a0i!iti$& 7it# 9 M$di0a! O55i0$r& a,d ara1$di0a! &ta55& ar$
r%3idi,g &$r3i0$ t% t#$ $1!%y$$& a,d t#$ir 5a1i!i$&. O,0$ i, 5%rt,ig#t&$0ia!i&t ar$ 0a!!$d 5%r t#$ 0%,&(!tati%, a,d tr$at1$,t.
A1)(!a,0$ &$r3i0$ i& r%3id$d d(ri,g t#$ $1$rg$,0i$&.
I2. BASIC FACILITIES'
Dri,"i,g 7at$r 7ai,g a,d t%i!$t 5a0i!iti$& r%3id$d 5%r t#$$1!%y$$& i, 3ari%(& !%0ati%,& i, t#$ !a,t.
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V. CLUB
I, Ra/ar$$ C$1$,t t#$r$ ar$ t7% 0!()& ,a1$!y U!!a& Sta55 C!() a,dE1!%y$$& C!()
a) Objectives of the club:
T% r%3id$ r$0r$ati%,a! 5a0i!iti$& a,d a1$,iti$& t% it& 1$1)$r&
T% 1a"$ a3ai!a)!$ 5%r t#$ 1$1)$r& t% di&!ay a,d t#$ir !it$raryi,t$r$&t &"i!!& &%rt& &%0ia! trait& a,d %t#$r a0ti3iti$&.
b) Activities:
C%,d(0ti,g 3ari%(& 0(!t(ra! r%gra11$& C%,d(0ti,g 3ari%(& &%rt& a,d ga1$&
T% i,0r$a&$ !it$rary ",%7!$dg$ 0%,d(0ti,g 3ari%(& 0%1$titi%,&5%r r$&id$,t&.
Li)rary 5a0i!iti$&
Fa0i!iti$& 5%r !ayi,g i,d%%r a,d %(td%%r ga1$&.
C$!$)rati%, %5 Nati%,a! Stat$ 5$&ti3a!&.
0- Membership fee'
M%,t#!y 0%,tri)(ti%, 5%r $1!%y$$& 0!() i& R&.@ * M$1)$ri i&3%!(,tary-
M%,t#!y 0%,tri)(ti%, 5%r U!!a& Sta55 C!() i& d$$,d (%, t#$1$1)$r& 4a&i0 ay * M$1)$ri i& 0%1(!&%ry-
Agai,&t t#$ E1!%y$$& 0%,tri)(ti%, Ma,ag$1$,t 0%,tri)(t$&=@:.
T+, Clu) actiiti,/ 3a0a9,- )* El,ct,- No3i0at,- 3,3),r/ o7 t+,,3lo*,,/.
VI. SWIMMING POOL
A &%#i&ti0at$d S7i11i,g %%! i& r%3id$d 5%r t#$ )$,$5it %5$1!%y$$& a,d t#$ir 5a1i!i$&.
a) Membership fee:
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F%r i,di3id(a! 1$1)$ri R&. 9@ 7i!! )$ 0%!!$0t$d $r1%,t# a,d 5%r 5a1i!y R&.@: 7i!! 0%!!$0t$d.
VII. BIRTHDAY GIFT
O, t#$ %00a&i%, %5 $1!%y$$& )irt#day a& a t%"$, %5 !%3$ a,d a55$0ti%,1a,ag$1$,t i& r$&$,ti,g a gi5t 7it# gr$$ti,g 0ard 5%r t#$ $1!%y$$&.
VIII. MEDICAL EXAMINATION:
A& a &tat(t%ry r$6(ir$1$,t a!! t#$ $1!%y$$& %(!d (,d$rg%1$di0a! $8a1i,ati%, %,0$ i, a y$ar. A00%rdi,g!y a d$tai!$d &0#$d(!$i& 0#a!"$d %(t a,d ad3i&$d t#$ $1!%y$$& t% g% 5%r a 1$di0a!$8a1i,ati%, i, %(r di&$,&ary. D(ri,g t#$ 0%(r&$ %5 1$di0a!$8a1i,ati%, i5 a,y $1!%y$$ 5%(,d t% )$ &(55$ri,g 5r%1 a,y di&$a&$ai!1$,t 7i!! )$ ad3i&$d t% g% 5%r r%$r tr$at1$,t.
T#i& #$!& t#$ $1!%y$$& t% ta"$ r$3$,ti3$ 0ar$ %, 0$rtai, #$a!t#
r%)!$1&.
IX. UNIFORM AND PERSONAL PROTECTIVE EQUIPMENTS:
a) Uniform
T#$ 0%1a,y 7i!! r%3id$ $3$ry y$ar t7% air& %5 (,i5%r1&t% a!! $r1a,$,t a,d 0%,tra0t%r& 7%r"1$, 7#% ar$ 7%r"i,g i,
a0"i,g !a,t gy&(1 (,!%adi,g.
A!! t#$ $1!%y$$& ar$ r%3id$d &i1i!ar 6(a!ity %5 (,i5%r1&.
b) afety shoes
A air %5 &a5$ty %$& i& r%3id$d t% t#$ $1!%y$$& $3$ryy$ar.
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0- !aincoat and gum boot'
O,0$ i, t#r$$ y$ar& a!! t#$ $1!%y$$& ar$ r%3id$d a rai,0%at
a,d g(1)%%t.
d- "elmet'
O,0$ i, t7% y$ar& #$!1$t i& i&&($d t% t#$ $1!%y$$&. A& a,$80$ti%,a! 0a&$& #$!1$t 7i!! )$ r%3id$d a5t$r t#$ 0$rti5i0ati%, %5t#$ Sa5$ty D$art1$,t.
X. CO;OPRATIVE SOCIET:
F%r t#$ )$,$5it %5 t#$ $1!%y$$& Ra/ar$$ C$1$,t #a& %$rati,g a0%,&(1$r 0%< %$rati3$ &%0i$ty 7#i0# r%3idi,g 3a!(a)!$ &$r3i0$ t% t#$$1!%y$$&.
a- Pr%3i&i%, St%r$.)- Li6(idat$d P$tr%!$(1 Ga& 0y!i,d$r&.0- Mi!" &(!y t% t#$ 0%!%,y r$&id$,t& a,d G($&t H%(&$&.
I. TRANSPORT FACILITIES:
Ra/ar$$ 0$1$,t #a& a &$arat$ 7i,g t% !%%" a5t$r t#$ tra,&%rt 0%,3$,i$,0$ %5 t#$
0%!%,y r$&id$,t& &t(d$,t& a,d g($&t&.
a- T% 5a0i!itat$ t#$ r$&id$,t& 0%1a,y i& %$rati,g )(& &$r3i0$ 5r%1Aditya,agar t% G(!)arga t7i0$ a day %, &()&idi$d rat$ a,d &$0ia!
&$r3i0$ 7i!! )$ r%3id$d a& %, 7#$, r$6(ir$d *%00a&i%,a!!y-.
)- T% 5a0i!itat$ t#$ &t(d$,t 7#% ar$ 0%11(ti,g 5r%1 Ma!"#$d a,d&(rr%(,di,g 3i!!ag$& ar$ r%3id$d )(& 5a0i!iti$&.
0- Ta8i 5a0i!iti$& a!&% a3ai!a)!$ %, 0#arg$a)!$ )a&i& 5%r t#$ $1!%y$$&.
II. ESTATE DEPARTMENT'
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F%r 0%!%,y 1ai,t$,a,0$ a &$arat$ E&tat$ D$art1$,t i& 7%r"i,g5%r t#$ )$,$5it %5 t#$ 0%!%,y r$&id$,t& a,d r%3idi,g ti1$!y &$r3i0$&.
C%1a,y i& r%3idi,g 0$rtai, a1%(,t %5 5r$$ (,it $!$0tri0ity t% t#$$1!%y$$& d$$,di,g (%, t#$ir grad$&. O3$r a,d a)%3$ 7i!! )$
0#arg$d at r$a&%,a)!$ rat$. C%1a,y i& &(!yi,g Fr$$ 7at$r t% t#$ r$&id$,t&.
;9: 6(tr&. r%3id$d 5%r t#$ $1!%y$$& d$$,di,g (%, t#$ir grad$.A ,%1i,a! 0#arg$& 7i!! )$ 0%!!$0t$d 5r%1 t#$ $1!%y$$& t%7ard& t#$r$,t.
F(r,it(r$ 7i!! )$ r%3id$d t% a!! $1!%y$$& d$$,di,g (%, t#$irgrad$.
XIII. GARDEN:
C%1a,y #a& a &$arat$ 7i,g 5%r t#$ d$3$!%i,g a,d 1ai,tai,i,g %5gard$, i, t#$ 0%!%,y.
I, 3ari%(& !%0ati%,& 0%1a,y #a& d$3$!%$d ar"&.
C%1a,y #a& d$3$!%$d P()!i0 Gard$, 5%r t#$ 0%!%,y r$&id$,t&a,d i,&ta!!$d 3ari%(& $,t$rtai,1$,t 5a0i!iti$& 5%r t#$ 0#i!dr$,.
XIV. COCONUT OIL a0- 5AGGER:
A!! t#$ 7%r"1$, a!! )$ r%3id$d 9: gra1& %5 C%0%,(t %i! a,d : gra1&/agg$ry $r att$,da,0$.
XV. COMMERCIAL ESTABLIS(MENT:
Aart 5r%1 0%
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XVII. RECREATIONAL FACILIT:
T#r%(g# 0a)!$ T2 ,$t7%r" =9 T2 0#a,,$!& ar$ )$i,g r%3id$d t% t#$ 0%!%,y r$&id$,t&
XVIII.EDUCATION INSTITUTIONS
a) Sch!:
4$&t $d(0ati%, i& r%3id$d t% t#$ $1!%y$$& 0#i!dr$, 5r%1 +i,d$rgart$,t% II r$ (,i3$r&ity 0%(r&$ #a3i,g E,g!i a& it& 1$di(1 (,d$r t#$C4SE Sy!!a)(&. T#$ &0#%%! i& )$i,g r(, )y 4#arat#iya 2idya 4#a3a,7it# 9 t$a0#i,g &ta55 =: N%, t$a0#i,g &ta55& a,d ==9@ &t(d$,t&. W$#a3$ g%%d 5a0i!iti$& 5%r &%rt& a,d ga1$& M(&i0 Art Dra7i,g $t0.
") I#$%&'(a! T(a##* I#&''%'+:
T#$ )$&t I,d(&tria! Trai,i,g i& r%3id$d t% >9 &t(d$,t& i, t#$ trad$ %5E!$0tri0a! a,d 1$0#a,i0a! 7it# 5%(r t$a0#i,g &ta55 a,d = ,%, t$a0#i,g&ta55 t#r%(g# +agi,a Ja,a S$3a Tr(&t t% t#$ !%0a! &t(d$,t&.
I. COMMUNITY DE2ELOPMENT'
T#$ 0%1a,y i& a!&% r(,,i,g a r(ra! d$3$!%1$,t t#r%(g# +agi,a Ja,a
S$3a Tr(&t. T#$ tr(&t i& 0%,d(0ti,g 3ari%(& r(ra! D$3$!%1$,tPr%gra11$& 5%r t#$ r(ra! 1a&& i& t% #$! t#$1 t% #$! t#$1&$!3$&.T%7ard& t#i& it #a& 0#a,,$!i&$d t#$ $,$rgi$& a,d $8$rti&$ %5 3ari%(&ag$,0i$& t% )ri,g a, I,t$grat$d d$3$!%1$,t. T#$ tr(&t i& %rga,i&i,g3ari%(& #$a!t# 0a1& 5%r t#$ r(ra! $%!$.
>
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DATA ANALSIS AND
INTERPRETATION
>
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DATA ANALSISI AND INTERPRETATIONTa)l, 1
Ta)l, /+o8i09 t+, /ati/7actio0 a)out t+, ?ualit* o7 Foo- roi-,- i0 t+,
ca0t,,0
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d =@ =@
9 Sati&5i$d @ @
> N$(tra! 9: 9:
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
15%
65%
20%
0%
0%
0%
10%
20%
30%
40%
50%
60%
70%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=N%. %5 R$&%,d$,t&
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ 7$ 0a, 5i,d t#at t#$ 6(a!ity %5 5%%d i& &ati&5a0t%ry. @ %5 $%!$ ar$
&ati&5i$d =@ $%!$ ar$ #ig#!y &ati&5i$d a,d %,!y 9: $%!$ #a3$ ,$(ra! %i,i%,.
Ta)l, !
Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ +*9i,0,
>;
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SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
=Hig#!y Sati&5i$d
@ @
9 Sati&5i$d @@ @@
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
45%
55%
0% 0%
0%
0%
10%
20%
30%
40%
50%
60%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
No. o7 R,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ @@ %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d @ %5 t#$ r$&%,d$,t& ar$ #ig#!y
&ati&5i$d t% t#$ #ygi$,$ i, t#$ 0a,t$$,.
:
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Ta)l, "
Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ (o/ital 7aciliti,/ M,-ical 7aciliti,/
roi-,- )* t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d =@ =@
9 Sati&5i$d @ @
> N$(tra! :: ::
Di&&ati&5i$d =: =:
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P,rc,0ta9, o7 r,/o0-,0t
15%
75%
0%
10% 0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
1
No. o7 R,/o0-,0t/
I0t,rr,tatio0:
Ma/%rity %5 t#$ r$&%,d$,t& i.$. @ &ati&5i$d a,d =@ %5 t#$ r$&%,d$,t& ar$ #ig#!y
&ati&5i$d a,d %,!y =: %5 r$&%,d$,t& ar$ di&&ati&5i$d.
=
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Ta)l, #
Ta)l, /+o8i09 t+, /ati/7actio0 to8ar- )a/ic 7aciliti,/
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @: @:
9 Sati&5i$d >@ >@
> N$(tra! =: =:
Di&&ati&5i$d :@ :@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P,rc,0ta9, o7 r,/o0-,0t
50%
35%
10%
5%0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
1
No. o7 R,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at #a!5 %5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d r$1ai,i,g
>@ r$&%,d$,t& ar$ &ati&5i$d a,d =: r$&%,d$,t& ar$ di&&ati&5i$d.
Ta)l, $
9
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Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ ,-ucatio0 7acilit* roi-,- )* t+,
co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d : :
9 Sati&5i$d : :
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
40%
60%
0%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ 7$ 0a, &ay t#at 1%r$ t#a, #a!5 %5 t#$ r$&%,d$,t& t%!d t#at t#$y ar$
&ati&5i$d a,d r$1ai,i,g : r$&%,d$,t& ar$ #ig#!y &ati&5i$d.
Ta)l, %
>
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Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ clu) 7acilit* i0 t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
=Hig#!y Sati&5i$d
>@ :9 Sati&5i$d : :
> N$(tra! :@ :@
Di&&ati&5i$d :@ :@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
35%
5% 5% 0%
60%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at : %5 t#$ r$&%,d$,t& ar$ &ati&5i$d >@ %5 t#$
r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d r$1ai,i,g @ r$&%,d$,t& #a3$ ,$(tra! %i,i%,.
Ta)l, &
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45/74
Ta)l, /+o8i09 t+, /ati/7actio0 o7 ,3lo*,,/ to8ar-/ )irt+-a* 9i7t roi-,-
)* t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d : :
9 Sati&5i$d : :
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
60%
40%
0%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
It i& 0!$ar t#at 1%r$ t#a, t#$, #a!5 %5 t#$ r$&%,d$,t& i.$. : ar$ #ig#!y &ati&5i$d a,d
r$1ai,i,g : ar$ &ati&5i$d 7it# 4irt#day gi5t.
Ta)l, '
@
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Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ Tra0/ort 7acilit* roi-,- )* t+,
co3a0*
SI. No. G,0-,rNu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d >@ >@
9 Sati&5i$d @ @
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
35%
65%
0%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ 1a/%rity %5 t#$ $1!%y$$& r$&%,d$d t#at Tra,&%rt 5a0i!ity r%3id$d i&
&ati&5a0t%ry .
Ta)l,
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47/74
Ta)l, /+o8i09 t+, /ati/7actio0 to8ar-/ Co33,rcial ,/ta)li/+3,0t
roi-,- )* t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d : :
9 Sati&5i$d : :
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
60%
40%
0%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
M%&t %5 t#$ $1!%y$$& r$&%,d$d t#at t#$y ar$ &ati&5i$d i, 0%11$r0ia! $&ta)!i$,t
r%3id$d )y t#$ 0%1a,y.
Ta)l, 1
5/25/2018 50189856 Birla Project Report
48/74
Ta)l, /+o8i09 /ati/7actio0 to8ar-/ Co33u0it* -,,lo3,0t roi-,- )*
t+, co3a0*.
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d >: >:
9 Sati&5i$d @ @
> N$(tra! =: =:
Di&&ati&5i$d =@ =@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
30%
45%
10%
15%
0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ @ ar$ &ati&5i$d >: ar$ #ig#!y &ati&5i$d a,d =: #a3$ ,$(tra!
%i,i%, a,d =@ ar$ di&&ati&5i$d.
Ta)l, 11
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Ta)l, /+o8i09 r,/o0/, to8ar-/ r,cr,atio0al 7aciliti,/ roi-,- )* t+,
co3a0*.
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @: @:
9 Sati&5i$d @ @
> N$(tra! :: ::
Di&&ati&5i$d :@ :@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
50%
45%
0% 5%0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ 7$ 0a, &ay t#at @: ar$ #ig#!y &ati&5i$d a,d @ ar$ &ati&5i$d a,d @
ar$ di&&ati&5i$d .
Ta)l, 1!
;
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Ta)l, /+o8i09 r,/o0/, to8ar-/ Proi-,0t 7u0- 7acilit* roi-,- )* t+,
co3a0*.
SI. No. R,/o0/,/
Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @ @
9 Sati&5i$d @: @:
> N$(tra! :@ :@
Di&&ati&5i$d :@ :@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
45%
50%
5%
0% 0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& t#at @ r$&%,d$,t& ar$ #ig#!y &ati&5i$d @: ar$ &ati&5i$d a,d @
$%!$ #a3$ ,$(tra! %i,i%,..
Ta)l, 1"
@:
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51/74
Ta)l, /+o8i09 r,/o0/, to8ar-/ R,/t roo3 Lu0c+ roo3 roi-,-
7acilit* )* t+, co3a0*.
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d : :
9 Sati&5i$d @ @
> N$(tra! =: =:
Di&&ati&5i$d :@ :@
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
40%
45%
10%
5%0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ 7$ 0a, t#at : ar$ #ig#!y &ati&5i$d a,d @ ar$ &ati&5i$d a,d =:
r$&%,d$,t& #a3$ ,$(tra! %i,i%, @ ar$ di&&ati&5i$d r$gardi,g R$&t r%%1 L(,0# r%%1 .
Ta)l, 1#
@=
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Ta)l, /+o8i09 r,/o0/, to8ar-/ Fir/t Ai- Faciliti,/ i0 t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d >: >:
9 Sati&5i$d : @
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
30%
70%
0%
0% 0%
0%
10%
20%
30%
40%
50%
60%
70%
Highly Satisfied
Satisfied
Neutral
DissatisfiedHighly dissatisfied
= P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at : r$&%,d$,t& ar$ #ig#!y &ati&5i$d >: ar$ #ig#!y
&ati&5i$d 7it# 5ir& aid 5a0i!iti$& i, t#$ 0%1a,y.
Ta)l, 1$
Ta)l, /+o8i09 r,/o0/, to8ar-/ G*3 7acilit* i0 t+, co3a0*
@9
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SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d >@ >@
9 Sati&5i$d @ @
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
35%
65%
0%0%
0%0%
10%
20%
30%
40%
50%
60%
70%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ 7$ 0a, &ay t#at 1%r$ t#a, #a!5 %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d >@ %5
$%!$ ar$ #ig#!y &ati&5i$d .
Ta)l, 1%
Ta)l, /+o8i09 r,/o0/, to8ar-/ A00ual (,alt+ C+,c@u i0 t+, co3a0*
@>
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SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @ @
9 Sati&5i$d @@ @@
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
45%
55%
0%
0% 0%0%
10%
20%
30%
40%
50%
60%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
L$&& t#a, #a!5 %5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d 1%r$ t#a, #a!5 %5 t#$ r$&%,d$,t&
ar$ &ati&5i$d 7it# t#$ a,,(a! #$a!t# 0#$0"( i, t#$ 0%1a,y.
Ta)l, 1&
@
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Ta)l, /+o8i09 r,/o0/, to8ar-/ Tr,at3,0t o7 Acci-,0t a0- I06ur* i0 t+,
co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d 9@ 9@
9 Sati&5i$d : :
> N$(tra! :@ :@
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
25%5% 0%
70%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
: %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d 9: %5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d @
%5 t#$ r$&%,d$,t& #a3$ ,$(tra! %i,i%,.
Ta)l, 1'
@@
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Ta)l, /+o8i09 r,/o0/, to8ar-/ Co;o,rati, /oci,t* roi-,- )* t+,
co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @: @:
9 Sati&5i$d @ :
> N$(tra! :@ :@
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
50%
45%
5%
0% 0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
1
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at $8a0t #a!5 %5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d @ ar$
&ati&5i$d a,d %,!y @ %5 t#$ r$&%,d$,t& #a3$ ,$(tra! %i,i%, t%7ard& C%
5/25/2018 50189856 Birla Project Report
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Ta)l, /+o8i09 oi0io0 a)out loa0/ A0- a-a0c,/ roi-,- )* t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d >@ >@
9 Sati&5i$d @@ @@
> N$(tra! =: =:
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
35%
55%
10%
0% 0%
0%
10%
20%
30%
40%
50%
60%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=
P,rc,0ta9, o7 r,/o0-,0t/
I0t,rr,tatio0:>@ %5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d @@ %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d
=: #a3$ ,$(tra! %i,i%,. A)%(t !%a, 5a0i!iti$&.
Ta)l, !
@
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Ta)l, /+o8i09 r,/o0/, to8ar-/ u0i7or3 ,r/o0al rot,cti, ,?ui3,0t
roi-,- )* t+, co3a0*
SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @@ @@
9 Sati&5i$d : :
> N$(tra! :@ :@
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
55%
5% 0%
40%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
@@ :5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d : %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d @
#a3$ ,$(tra! %i,i%,.
Ta)l, !1
Ta)l, /+o8i09 oi0io0 a)out Fa3il* (,alt+ Pla0 roi-,- )* t+, co3a0*
@
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SI. No. R,/o0/,/Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y Sati&5i$d @ @
9 Sati&5i$d : :
> N$(tra! =@ =@
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
P$r0$,tag$ %5 r$&%,d$,t
45%
15% 0%
40%
Highly stisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at @ %5 r$&%,d$,t& ar$ #ig#!y &ati&5i$d a,d : %5 t#$
r$&%,d$,t& ar$ &ati&5i$d a,d =@ #a3$ ,$(tra! %i,i%,.
Ta)l, !!
@;
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Ta)l, /+o8i09 O,rall Sati/7actio0 to8ar-/ 8,l7ar, 7aciliti,/ roi-,- )*
t+, co3a0*
SI. No R,/o0/,/ Nu3),r o7
r,/o0-,0t/
P,rc,0ta9, o7
r,/o0-/
= Hig#!y &ati&5i$d 9: 9:
9 Sati&5i$d : :
> N$(tra! :: ::
Di&&ati&5i$d :: ::
@ Hig#!y di&&ati&5i$d :: ::
Total 1 1
20%
80%
0% 0% 0%0%
10%
20%
30%
40%
50%
60%
70%
80%
Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
=No. o7 R,/o0-,0t/
I0t,rr,tatio0:
Fr%1 t#$ a)%3$ ta)!$ it i& 0!$ar t#at : %5 t#$ r$&%,d$,t& ar$ &ati&5i$d a,d r$1ai,i,g 9:
%5 t#$ r$&%,d$,t& ar$ #ig#!y &ati&5i$d t%7ard& 7$!5ar$ 5a0i!iti$& r%3id$d )y t#$ 0%1a,y.
N% $1!%y$$ i& di&&ati&5i$d.
:
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SUMMAR OF FINDINGS
CONCLUSION
=
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FINDINGS
Ca,t$$, 5a0i!ity M$di0a! 5a0i!ity r%3id$d )y t#$ 0%1a,y i& &ati&5a0t%ry.
T#$ 5a0i!ity !i"$ !%a, a,d ad3a,0$& &ta55 r%d(0t (r0#a&$ r%3id$d )y t#$ 0%1a,y
ar$ g%%d.
Pr%3idi,g )irt#day gi5t t% t#$ $1!%y$$ i& g%%d..
R$gardi,g %3$ra!! &ati&5a0ti%, t%7ard& 7$!5ar$ 1$a&(r$& t#$ r$&%,&$ i& g%%d.
M%&t %5 t#$ r$&%,d$,t& r$&%,d$d t#at t#$ ta&t$ %5 5%%d r%3id$d )y t#$ 0%1a,y i&
&ati&5a0t%ry.
Sati&5a0ti%, t%7ard& )a&i0 5a0i!iti$& r$&%,&$ i& &ati&5a0t%ry.
M%&t %5 t#$ $1!%y$$& r$&%,&$ t%7ard& $d(0ati%, 5a0i!ity i& 3$ry g%%d.
T#$ %i,i%, %5 t#$ $1!%y$$& r$gardi,g t#$ gy1 5a0i!ity i& g%%d.
Tra,&%rt 5a0i!ity r%3id$d )y t#$ 0%1a,y i& &ati&5a0t%ry.
T#$ $1!%y$$ r$&%,d$,t %, 0%11$r0ia! $&ta)!i$,t i& g%%d.
C%
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CONCLUSION
A!! t#$ &tat(t%ry a,d ,%,
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SUGGESTIONS
RECOMMENDATION
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SUGGESTIONS RECOMMENATIONS
T#$ 0%1a,y 1ay 0%,&id$r ta"i,g ,$0$&&ary &t$& i, i1r%3i,g 3ari$ty %5 it$1& i, t#$
a,d #ygi$,$.
C%1a,y 0a, a!&% &$t ( 1%r$ &%rt& 0(!t(ra! a0ti3iti$& a,d 5a1i!y g$t t%g$t#$r 7it0#
i1r%3$ $1!%y$$ &ati&5a0ti%, a,d r%d(0ti3ity.
Pr%3id$ a 0#a,0$ i, %$, #%(&$ 1$$ti,g t% $1!%y$$& t% $8r$&& t#$ir 3i$7&.
E8tra #%(r& 7%r"$d 0a, )$ r$7ard$d 7it# %3$r ti1$.
Pr%$r 0ar$ %(!d )$ ta"$, 7#$, $1!%y$$ 7%r"i,g i, da,g$r%(& 1a0#i,$.
T#$ 5a0i!ity %5 7ar%%1 1(&t )$ i1r%3$d.
@
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APPENDIX
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A Ca/,;Stu-* o0 E3lo*,, /ati/7actio0 to8ar-/ . Ag$
. D$&ig,ati%,'
@. D$art1$,t'
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RESEARC( DATA
=. H%7 d% y%( rat$ t#$ 6(a!ity %5 5%%d r%3id$d i, t#$ 0a,t$$,
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
9.H%7 d% y%( rat$ t#$ #ygi$,$ !$3$! i, t#$ 0a,t$$,
Hig#!y &ati&5i$d Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
>.H%7 d% y%( rat$ t#$ H%&ita! 5a0i!iti$&1$di0a! 5a0i!iti$& r%3id$d )y t#$0%1a,y
Hig#!y &ati&5i$d Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
. H%7 d% y%( rat$ )a&i0 5a0i!iti$& *I$. Dri,"i,g 7at$r War%%1&-r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
@. H%7 d% y%( rat$ t#$ $d(0ati%, 5a0i!iti$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
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N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
. H%7 d% y%( rat$ t#$ 0!() 5a0i!ity r%3id$d )y t#$ 0%1a,y Hig#!y &ati&5i$d
Sati&5i$d N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
.H%7 d% y%( rat$ t#$ 4irt#day gi5t r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
. H%7 d% y%( rat$ t#$ Tra,&%rt 5a0i!iti$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=:. H%7 d% y%( rat$ t#$ C%11$r0ia! $&ta)!i$,t *I$ T$!$#%,$ )%%t#%&t %55i0$5!%(r 1i!!-r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=9. H%7 d% y%( rat$ t#$ 0%11(,ity d$3$!%1$,t 1$a&(r$& ta"$, )y t#$0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
;
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N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
==. H%7 d% y%( rat$ t#$ r$0r$ati%,a! 5a0i!iti$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=9. H%7 d% y%( rat$ t#$ r%3id$,t 5a0i!iti$& r%3id$d )y t#$ 0%1a,y Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=>. H%7 d% y%( rat$ t#$ r$&t r%%1 !(,0# r%%1 5a0i!iti$& r%3id$d )y t#$
0%1a,y Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=.H%7 d% y%( rat$ t#$ 5ir&t aid 5a0i!iti$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=@. H%7 d% y%( rat$ t#$ gy1 5a0i!iti$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra!
:
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Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=. H%7 d% y%( rat$ t#$ a,,(a! #$a!t# 0#$0"( i, t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d N$(tra!
Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=. H%7 d% y%( rat$ 0% %$rati3$ &%0i$ty r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=. H%7 d% y%( rat$ t#$ !%a,& ad3a,0$& r%3id$d )y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
=;. H%7 d% y%( rat$ t#$ (,i5%r1 $r&%,a! r%t$0ti3$ $6(i1$,t r%3id$d)y t#$ 0%1a,y
Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
9:. H%7 d% y%( rat$ 5a1i!y #$a!t# !a, 5a0i!ii$& r%3id$d )y t#$ 0%1a,y
=
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Hig#!y &ati&5i$d
Sati&5i$d
N$(tra! Di&&ati&5i$d
Hig#!y di&&ati&5i$d
9
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BIBLIOGRAP(
>
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BIBLIOGRAP(
Boo@/ r,7,rr,-
SI.No Titl, Pu)li/+ Aut+or
=- H(1a, r$&%(r0$ a,d Hi1a!aya P()!i H%(&$ +. Aat#a
P$r&%,a! 1a,ag$1$,t
9- I,d(&tria! r$!ati%,& Tat M0Gra7 Hi!! ()!ii,g Ar(, M%,aa
C%1a,y Ltd
>- H(1a, Pr%)!$1 i, I,dia Si,d#( P()!i0ati%, P3t. Ltd. Dr. +.G. D$&aiI,d(&tri$&
- Mar"$ti,g r$&$ar0# S(!ta, C#a, S%,& Dr. D. S#ar1a
@- Stati&ti0& M$t#%d& S(!ta, C#a, S%,& S.P. G(ta