5. Training & Development

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    Training and DevelopmentTraining and Development(Theme Five)(Theme Five)

    Jayendra Rimal

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    Recollection - Are we aware?Recollection - Are we aware?

    o 10 % o what i! read

    o "0% o what i! heardo #0% o what i! !een

    o $0% what i! heard and !een

    o 0% o what i! !aid and written

    o &0% o what i! !aid a! it i! done

    (Dale in 'dcational edia)

    o * hear * orgeto * !ee * remem+er

    o * do * nder!tand

    (,hine!e rover+)

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    Training and DevelopmentTraining and Development

    *t i! a !hort-term proce!! tili.ing a !y!tematic andorgani.ed procedre +y which employee! ac/irenowledge !ill! and attitde or a deinite prpo!e2 Agood training program !hold re!lt in3

    o *mprovement! in method! o wor

    o Redction in wa!te and accident rate

    o Redction in !pervi!ion

    o Redction in learning time at the 4o+

    o *mprovement in /ality and prodction rate

    o *ncrea!e in motivationo *mproved morale and redction o grievance!

    o Redction in manpower o+!ole!cence

    o er!onal growth enlarged !ill and improved

    awarene!!

    l

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    Training roce!! odelTraining roce!! odel

    A!!e!!ment De!ign *mplementation 'valation

    A!!e!! need!

    rioriti.e need!Deine o+4ective!

    Develop le!!on plan!

    Develop5ac/ire

    material!

    6elect method! and

    techni/e!

    6chedle the

    program

    Deliver the

    Training

    programme

    6elect evalation

    criteria

    Determine

    evalation de!ign

    ,ondct

    evalation oprogramme or

    intervention

    *nterpretre!lt!

    d

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    7eed! A!!e!!ment7eed! A!!e!!ment

    8ap +etween what an organi.ation e9pect! and whatactally occr!2 A need! a!!e!!ment can identiy3

    o An organi.ation! goal! and it! eectivene!! inreaching them

    o Di!crepancie! +etween employee! !ill! and !ill!re/ired or eective crrent 4o+ re/irement

    o Di!crepancie! +etween crrent !ill! and !ill!needed to perorm the 4o+ !cce!!lly in the tre

    o The condition! nder which the :RD activity willoccr

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    ;evel * -;evel * -

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    ;evel ** - Ta! Analy!i!;evel ** - Ta! Analy!i!@hat m!t +e done to perorm a 4o+ or complete a proce!!!cce!!lly2

    ,omponent! o Ta! Analy!i!3

    12 Develop an overall 4o+ de!cription throgh 4o+ analy!i!

    "2 *dentiy the ma4or ta!!

    #2 *dentiy what it tae! to do the 4o+

    2 *dentiy the area! that can mo!t +eneit rom training

    $2 rioriti.e training need!

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    ;evel *** - er!on Analy!i!;evel *** - er!on Analy!i!

    @ho need! to +e trained and what ind o training theyneed2 Directed at determining the training need! o the

    individal employee2 #0-degree perormance apprai!al!ed2

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    Training De!ignTraining De!ign

    Bey Activitie!3

    o 6etting o+4ective!

    o 6electing the trainer

    o Developing a le!!on plan

    o 6electing program method! and techni/e!

    o reparing material!

    o 6chedling the program

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    Training rogram

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    ;e!!on56e!!ion lan;e!!on56e!!ion lan

    o *t i! a trainerG! gide to the actal delivery2

    o 6ome !alient eatre!3

    o ,ontent to +e covered

    o 6e/encing o activitie!

    o 6election o training media

    o Timing and planning o each activity

    o 6election o method o in!trction

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    ;e!!on lan contdH;e!!on lan contdH

    12 rogram Title3

    "2

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    Training Delivery ethod!Training Delivery ethod!

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    Training Delivery ethod!Training Delivery ethod!

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    'valation'valation

    rpo!e o evalation o Training rogram! 3

    o *! the programme achieving it! o+4ective!?

    o *dentiy !trength! weane!!e! leading to change!

    o Determine co!t +eneit ratio o the programme

    o Decide on who !hold participate in tre programme!o *dentiy who +eneited the mo!t or lea!t

    o Reinorce ma4or point! to +e made to participant!

    o 8ather data to a!!i!t in mareting tre programme!

    o Determine i programme wa! appropriate

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    BirpatricG! 'valation ('9panded) FrameworBirpatricG! 'valation ('9panded) Framewor

    (;evel 1) Reaction K (Aective) :ow well did the trainee! lie the training?

    -(tility) @hat wa! the perceived !elne!! rom thetraining?

    (;evel ") ;earning K :ow mch did the trainee learn rom the training?

    (;evel #) Cehavior K @hat +ehavior change occrred a! a re!lt o thetraining?

    (;evel ) Re!lt! K @hat tangi+le otcome! occrred a! a re!lt o the

    training? - @hat wa! the R

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    Any Questions?

    28 October 2009 Jayendra Rimal 17

    Thank you