Upload
gymadni
View
224
Download
0
Embed Size (px)
Citation preview
8/11/2019 5- Rashid Baloch - Talent Retention
1/22
Talent r etention approaches are only
determinants for the capaci ty
improvement i n Paki stan Sugar M i l ls.
BY
RA S H I D A L I B A L O C HGENERAL MANAGER
(HR & ADMINISTRATION)
8/11/2019 5- Rashid Baloch - Talent Retention
2/22
Objective of this Study
This study focuses on existing talent retention
approaches of the management in order to
gauge the impact of employeesturnover and
capacity improvement factors, in order to
identify the significance of their correlation.
8/11/2019 5- Rashid Baloch - Talent Retention
3/22
8/11/2019 5- Rashid Baloch - Talent Retention
4/22
Talent refers to the
ability to perform functions, solveproblems and set and achieve
objectives.and
Capacity Improvement refers to the
acquisition of these abilities within a
certain period of time.
8/11/2019 5- Rashid Baloch - Talent Retention
5/22
The retention management concept includes:
Attraction, recruitment, motivation,rewarding, employee job opportunities, workenvironment, the role of leadership, as well
as communication and understanding.
RETENTION MANAGEMENT
8/11/2019 5- Rashid Baloch - Talent Retention
6/22
Sense of fit to the
company
Loyal to the
company
Not afraid
of changes
Understanding of workingtasks & organizational values
(Boomerang Effect also)
Motivated in
their
work
Retain Talented
Employees!
8/11/2019 5- Rashid Baloch - Talent Retention
7/22
Why talent is not being retained in Sugar M il ls?
8/11/2019 5- Rashid Baloch - Talent Retention
8/22
Start the new jobwith enthusiasm
Question thedecision to accept
the job
Think seriouslyabout quitting
Try to changethings
Resolve to quit
Consider the cost ofquitting
Passively seekanother job
Actively seek
Quit to accept newjob, quit without a
job, or stay anddisengage
EMPLOYEES JOURNEY FROM
DISENGAGEMENT TO DEPARTURE
(Branham June 2005)
8/11/2019 5- Rashid Baloch - Talent Retention
9/22
According to the report of a task force on job-
hopping in Singapore, more than two-thi rds of the
organizations indicated that they had suffered a
productivity loss of greater than 10%as a resul t of
the high employee turnover (National ProductivityBoard, Singapore, 1988)
CATERPILLAR: has reaped impressive results from its employeeengagement and commitment initiatives, including:
$8.8 million annual savings from decreased attr i tion, absenteeism
and overtime
70%increase in output in less than four months
Decrease in the break-even point by almost 50% in units/day and a
decrease in gr ievances by 80%
$2 million increase in prof i t and a 34% increase in highly satisf ied
customers
8/11/2019 5- Rashid Baloch - Talent Retention
10/22
44
55
61
67
75
83
92
0 10 20 30 40 50 60 70 80 90 100
Distance
Experience
Salary
OCB/Shocks
Org: Justice
Profitability
Bad Boss
Talent Retention Survey (SHRM)
Source: Business & Talent. aligned, Employee engagement
8/11/2019 5- Rashid Baloch - Talent Retention
11/22
Micro Manager Boss
Involve in unimportantdetails for defeating you. Fears giving up control andtherefore wants to be involved in every detail of your work
Seagull Manager Boss
Flies into a workplace, makes a lot of noise, and flies off, pays no attention tothe project for the most part. They may be there at the beginning, providingsome vague direction and then disappear.
Abuse (r) Manager BossThe abuser is a toxic person who enjoys verbally abusing others. Or evenworse, the mistreatment rises to the level of physical threat
Mushroom (Liar) Manager BossFake information, False promises of raise in promotions or taking progressivedisciplinary actions, to get their work-done but taking twist directionsaftermath
8/11/2019 5- Rashid Baloch - Talent Retention
12/22
Procrastinator Boss
The procrastinator is terrified of making the wrong decision.Not very organized and recognizes it.
Passive Boss
Totally avoids conflict and making unpopular decisions. This boss
refuses to lead employees, and will not confront problems.
Narcissist Boss
Believes that he or she is 'special' & unique and the smartestperson in the world. lacks empathy, shows arrogant,
Dictator Boss
The dictator genuinely believes that he has all the answers and
expects everything to be done his way.
8/11/2019 5- Rashid Baloch - Talent Retention
13/22
Talent gone..!
Loss of Trust &
Confidence in
senior leaders
Overwork / work-
li fe imbalance
Feeli ng devalued &
Unrecognized
No Growth
opportunities
No Coaching &
Feedback
M ismatch Job
& Person
Unexpected Job
/ Workplace
8/11/2019 5- Rashid Baloch - Talent Retention
14/22
There are three types
of connections that
foster Retention
8/11/2019 5- Rashid Baloch - Talent Retention
15/22
What
The capacity to accept chal lenges
The capacity to develop strategies
The capacity to draw action plans
When
The capacity to mobil ize and manage resources
The capacity to bui ld and manage partnerships The capacity to foster an enabli ng environment for community
Whom
The capacity to implement action plan The capacity to monitor progress
Capacity Improvement
(Yemile Mizrahi, June, 2003, WBI Evaluation Studies, No. EG03-72,World Bank Institute ,The World Bank, Washington, D.C)
8/11/2019 5- Rashid Baloch - Talent Retention
16/22
Retention rate
Talented personnel in theorganization
Retention rate
Talented personnel in the targeteddepartment
Attrition rateshow long Talented personnel stay in
the organization
Profiling
When the best and brightest stayed in
or left the organization
(Skills Inventory)
Indicators ofCapacity
Improvement
Cohen and Wheeler, 1992, pp.125-140
8/11/2019 5- Rashid Baloch - Talent Retention
17/22
LEARNING
Adaptation
Attitudinal
change
Capacity
Improvement
Researcher found that Capacity
Improvement involves a complex
process of..
at the individual, organizational,
and institutional levels.
8/11/2019 5- Rashid Baloch - Talent Retention
18/22
Recognize that people are valuable . Think of them as agreat art collection that has taken time and money todevelop. Take of them, nurture them, and youll keep
them.
F ind out why people are leaving . Theanswer to this question is the f irst step torealizing you have a problem and can bethe basis for your retention strategy.
Recognize you have a problem .Once understood and the
responsibility is identified, you willcreate a strong retention program.
Set goals for yourretention strategy
CI Tobelem, 1992, pp.23-51 4.13
8/11/2019 5- Rashid Baloch - Talent Retention
19/22
Boilerplate Principles of
OrganizationalCapacity(PeterMorgan, 1997, p.9)
Organization can learn and adapt to changing circumstances. I t has a self -renewing
capacity
The organi zation stresses the importance of understanding that measur ing capacity
is dif ferent from measur ing performance or outcomes.
IN SEARCH OF CAPACITY INDICATORS
The organization has an effective program for the recrui tment, development and
retention of staff that can adequately perform i ts cri tical f unctions
The organization has a structure, technology, and set of procedures that enable the
staff to carry out the cri tical functions
The organization has the abil i ty, the resources and the autonomy to focus on a
manageable set of objectives over a reasonable per iod of time
The organization has a culture, a set of values and an organizational motivation that
values and rewards performance
8/11/2019 5- Rashid Baloch - Talent Retention
20/22
80%
72%
61%58%
56%
52% 51%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Salary Designation Domestic
problems
Bad Boss Ignoring
Contribution
Skills
underestimated
Workplace
Conditions
Reasons for Leaving Sugar Mills
8/11/2019 5- Rashid Baloch - Talent Retention
21/22
81%
77%
72%
54% 53% 53%
49% 48%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Salary Honour Designation Job Security Medical &Family Care
Reward &Recognition
FairTreatment
AbleLeadership
Reasons for Stay in Sugar Mills
8/11/2019 5- Rashid Baloch - Talent Retention
22/22
Thank
youvery
much