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15 Questions Every Leader Must Ask
5 Questions Every Leader Must Ask:Engaging Your Team to Achieve Any Goal
Based on the book:
25 Questions Every Leader Must Ask
ObjectivesThis workshop will help you:
• Change the emphasis from a backward-focused mindset of “what went wrong” to a “Forward Focus™” that expands possibilities, solutions and achievement.
• Utilize a 5-step questioning process, apply the knowledge gained from the answers you receive, and build on each question to create a successful outcome.
• Create buy-in, establish accountability, and build trust within your team.
• Apply the Framework for Leadership™ to a wide range of management challenges.
35 Questions Every Leader Must Ask
Where Are You Now?
• What are your current leadership challenges?
• Problems?
• Areas that need to change?
45 Questions Every Leader Must Ask
5 Questions Every Leader Must Ask
Video
55 Questions Every Leader Must Ask
The Framework for Leadership
•Step 1: Focus Forward – What is already working?
•Step 2: Analyze Successes – What caused this success?
•Step 3: Clarify the Goal – What is our objective?
•Step 4: Establish Benefits – What are the benefits of accomplishing this objective?
•Step 5: Plan and Take Action – What can we do more, better, or differently to move closer to our objective?
65 Questions Every Leader Must Ask
Step 1: Focus Forward The answer is in the room.
– Oakley and Krug
Step 1 Focus Forward – What is already working?
Step 2 Analyze Successes – What caused this success?
Step 3 Clarify the Goal – What is our objective?
Step 4 Establish Benefits – What are the benefits of accomplishing this objective?
Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?
75 Questions Every Leader Must Ask
Asking Question 1
• What are our strengths in this area?• What do you like about our current
process?• Where do we agree?• What has worked in similar situations
in the past?• Where are we making progress?• Of everything we’ve tried, what has
created some success?
85 Questions Every Leader Must Ask
Benefits of Question 1• A baseline of success is established.
• The group’s energy level is raised.
• Defensiveness is eliminated; complainers are disarmed.
• Self-confidence is restored.
• Trust is built in you as a leader.
• People who have been slow to contribute in the past become more active participants.
• Cooperation increases.
• Creativity is unleashed – new ideas evolve.
95 Questions Every Leader Must Ask
Step 2: Analyze Success
Step 1 Focus Forward – What is already working?
Step 2 Analyze Successes – What caused this success?
Step 3 Clarify the Goal – What is our objective?
Step 4 Establish Benefits – What are the benefits of accomplishing this objective?
Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?
105 Questions Every Leader Must Ask
Benefits of Question 2• People are validated for their
contributions.• Knowing what worked can help you
replicate the result.• Knowing what worked helps you
transfer success to other groups and projects.
115 Questions Every Leader Must Ask
Asking Question 2
• What did we do to accomplish this win?
• What do users like about the areas where our current process works?
• What did we do differently this time vs. last time to create a higher level of success?
• What did we do on this project last time that helped us avoid problems?
125 Questions Every Leader Must Ask
Step 3: Clarify the Goal
Step 1 Focus Forward – What is already working?
Step 2 Analyze Successes – What caused this success?
Step 3 Clarify the Goal – What is our objective?
Step 4 Establish Benefits – What are the benefits of accomplishing this objective?
Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?
135 Questions Every Leader Must Ask
Asking Question 3
• What are we trying to accomplish? • If you could describe the ideal
(product/service/end result), what would it look like?
• How will we define success?• Are we aligned on the objective? Let’s
make sure…• How can we communicate the objective
clearly and effectively to everyone involved? What should we say?
145 Questions Every Leader Must Ask
Step 4: Establish Benefits
Step 1 Focus Forward – What is already working?
Step 2 Analyze Successes – What caused this success?
Step 3 Clarify the Goal – What is our objective?
Step 4 Establish Benefits – What are the benefits of accomplishing this objective?
Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?
155 Questions Every Leader Must Ask
Peeling the Benefits Onion
Individual
Team
Organization
Ownership
Customer
165 Questions Every Leader Must Ask
Step 5: Plan and Take Action
Step 1 Focus Forward – What is already working?
Step 2 Analyze Successes – What caused this success?
Step 3 Clarify the Goal – What is our objective?
Step 4 Establish Benefits – What are the benefits of accomplishing this objective?
Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?
175 Questions Every Leader Must Ask
Getting Ready
• Understand the issue, and have information about it available.
• Be sure you have the right people in the room.
• Prepare the participants to lead the discussion.
185 Questions Every Leader Must Ask
The Mini-Framework
Question 1: What is working?Question 5: What can we do more, better,
or differently to get closer to our goal?
195 Questions Every Leader Must Ask
Workshop Summary
• Focus Forward – What is already working?
• Analyze Successes – What caused this success?
• Clarify the Goal – What is our objective? • Establish Benefits – What are the
benefits of accomplishing this objective?• Plan and Take Action – What can we do
more, better, or differently to move closer to our objective?
205 Questions Every Leader Must Ask
Thank you for participating!