4th - 5th August 2015 National Convention Centre Canberra ......technologists and business leaders. The most exciting aspect of the 2015 Summit is the choice of three strategically

Australia’s leading government ICT event – over 2000 attendees

Brings together technology leaders from ALL levels of government

Over 30 Speakers and 70 Exhibitors, under 1 roof for 2 days

3 strategically focused streams covering the major pillars of government tech today

25 topical roundtable discussions for enhanced engagement and networking

TOTAL EXPENSE MANAGEMENT

DIAMOND SPONSOR

GOLD SPONSORS

SILVER SPONSOR

PLATINUM SPONSORS

RESEARCH PARTNER

INNOVATION THEATRE SPONSOR

REGISTER TODAY! | www.acevents.com.au/techingov

ONIGROUP

4th - 5th August 2015 National Convention Centre Canberra

9

Aneesh Chopra First CTO of the USA, Author,

Innovative State: How new technologies can transform

government

James DuncanCTO

Public Service Network (UK)

Rosie JessopHead of Security

Office of the CTO (UK)

Jane KingCIO

Australian Taxation Office (ATO)

Simon Andrews

COO ING Direct and IT News 2015

CIO of the Year

Lisa PortolanDirector, Communications,

Australian Sports Commission

Dr Tony LindsayChief of National Security

& Intelligence, Surveillance & Reconnaissance Division,

Defence Science and Technology Organisation (DSTO)

Dr Maria MilosavljevicCIO & CISO

Australian Crime Commission (ACC)

EARLY BIRDRegister before

June 12th and SAVE $300

4th - 5th August 2015 | National Convention Centre Canberra

This Summit is the annual meeting-of-the-minds, for technology leaders across Federal, State and Local Government.

For 2015, we have introduced a BRAND NEW conference format to ensure you and your team get the most out of your attendance.

Our opening keynote plenary will set the scene for what’s hot in technology across government today. Speakers from the USA and UK governments, as well as the leading figure heads behind Australia’s public sector digital agenda, will take to the stage.

Back by popular demand, the breakout peer-to-peer roundtables will see the conference retain its thought-leading status. Providing you with the chance to engage and network on a deeper level, the roundtables will cover every major topic that matters right now to technologists and business leaders.

The most exciting aspect of the 2015 Summit is the choice of

three strategically designed streams available to delegates

on day two:

Bring the whole team and wrap your enterprise in the latest and most-up-to-date trends, case studies, emerging tech and potential issues for public sector service delivery excellence.

Check out our website for event updates and join the conversation early!

We look forward to seeing you there!

The Technology in Government Team +61 2 8908 8515 [email protected]

Technology in Government

@Techingov

Secure GovernmentBuilding trusted and resilient eco systems

Future ServicesTransformation through technology

G2C CommsEngaging tomorrow’s digital citizen

Welcome to the 9th annual Technology in Government Summit!

L

PLENARYStill Canberra’s premier annual meeting place, the keynote plenary is where the major themes will be thrashed out and dissected for discussion. Our international speakers and local figure heads will deliver the latest case studies and projections. This is where plans for the future of Australia’s public sector service delivery are set.

STREAMSWith so much nitty gritty content to cover and speakers to match, the program features the chance to choose from one of three streams taking place on day two, ensuring you and your team get maximum return from attendance and can gather more intelligence than ever before.

NETWORKINGWith a large accompanying exhibition floor, bringing the entire event together, there are ample opportunities during the conference breaks and networking drinks function to meet and exchange with your peers and industry partners, over the technology issues and trends affecting you and your team. Grow your network and knowledge base and discover solutions to take back to the office.

ROUNDTABLESBreakout peer-to-peer roundtable discussions offer you the chance to hear what other departments and agencies are up to and learn from your public sector counterparts. Roll up your sleeves and get involved! Prepare to debate and challenge today’s tech trends!

WHO ATTENDS

CIO/CTO/CSO

Head of department/Business unit

ICT Directors and Managers

Information Services Directors and managers

Project Officers

Head of Procurement

Head of corporate services

Head of infrastructure and architecture

Head of customer service/engagement

Head of digital and digital marketing

Head of communications and stakeholder relations

BENEFITS OF ATTENDING

Grasp digital service delivery excellence

Learn about the digital transformation agenda

Strategize for the future needs of the user, the customer, the citizen

Engage the business in technology’s potential

Initiate digital innovation in the enterprise

ABOUT TECHNOLOGY IN GOVERNMENT

ANEESH CHOPRA

Not many people get the privilege of using Barack Obama as a reference. Calling the work he did while at the White House “ground-breaking”, the US President credits Aneesh with bringing the government into the 21st century.

In his first Keynote in Australia, Aneesh will talk experiences and insights gained from acting as the first CTO of the United States. Using his 2014 book ‘Innovative State: How new technologies can transform government’ as the pillar stone, the analytics expert will focus on how we can tap entrepreneurial problem solvers to address challenges in health, energy and education markets among other public and regulated sectors.

This is an opportunity not to be missed in what promises to be a thrilling and inspiring session. And you’ll get the chance to ask Aneesh direct questions when he takes to the sofa for a special post-keynote Q&A.

JAMES DUNCAN

With his own web-computing cloud service acquired by Joyent in 2009, James has an impressive back-ground in technology start-ups and innovation.

Not surprising then, that as well as being CTO of the UK’s Public Service Network (PSN), he provides advice on technology and start-up culture and mentors startups through accelerator programmes.

Since taking on the role of CTO of the PSN, which sits under the Cabinet Office, James has made tracks in simplifying the department’s outputs and creating a clear understanding of what the PSN does, with a huge emphasis on the user-need.

Restoring user-need is the key to getting successful government programs off the ground he says. But what is it? Find out when James delivers the closing Keynote right before our annual networking drinks function on day one of the Summit.

ROSIE JESSOP

Security policy in the British government has been undergoing a huge set of changes with the introduction of the new Government Security Classifications in April 2014.

Rosie’s work is instrumental in designing modern approaches to information assurance, and in establishing the foundations for security practices that meet the user need. Not only in today’s technology environment, but tomorrow’s as well.

Having begun her career as a researcher in neuroscience, a fascination with technology led Rosie into consulting at Accenture. After working with a number of clients in the Energy sector to solve their business and technology problems, she joined the Cabinet Office as the Office of the CTO’s Head of Security in February 2014.


MEET THE SPEAKERS

JANE KING

Reinventing the Australian Taxation Office (ATO) is no mean feat but the departments new CIO has plenty of background knowledge and experience to set her in the right direction.

Having inherited the role from Bill Gibson in November 2014, Jane knows the ATO’s processes and culture since her time as Deputy Commissioner, Customer Services & Solutions. A position she held since 2007, Jane managed the contact centre network of around 1500 seats across eight sites and oversaw the customer service strategy, which is a corner-stone of the ATO’s new reinvention program.

Now responsible for Enterprise Solutions and Technology, with around 1800 staff and substantial outsourcing contracts, she is tasked with enabling the efficient and effective delivery of enterprise solutions and technology services supporting the business agenda.

She’ll discuss the strategic roadmap ahead for future customer experiences in her day one session at the Summit.

DR MARIA MILOSAVLJEVIC

A highly respected and well known public sector technology leader, Maria is making her Technology in Government debut at this years’ Summit. 2015 has already seen her highly praised for her Fusion project at the Australian Crime Commission (ACC), where partnerships and data sharing are a top focus going forward. It seems natural then that her session at the Summit will look at automating decision making using analytics and other AI Technology – sure to be a riveting and detailed presentation showing how government as whole can benefit from an automation culture.

Maria’s work at the ACC leads the Information Branch which manages information from entry to exit, ensuring that it is available, secure, exploited and disseminated to achieve outcomes for the ACC and our partners.

SIMON ANDREWS

In an exclusive-TechinGov session, this year’s ITNews CIO of the year will regale the Summit with the ‘how’ and the ‘why’ of the job that won him the accolade.

The Zero Touch Project, led by Simon, saw the successful transfer of ING Direct’s entire computing, network and storage infrastructure to a private cloud. The first financial institution in Australia to carry out the feat, ING Direct can now focus more on delivering customer function and less on managing technology.

This is a unique and fantastic opportunity to get the inside scope of one of the private sectors most talked about IT projects in 2015. We’re delighted to welcome Simon Andrews and ING Direct to the agenda.

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MEET THE SPEAKERS

8:45 Opening remarks from the Chair

Kevin Noonan, Global Public Sector Research Director, Ovum

8:55 INTERNATIONAL KEYNOTE: Innovative State: how new technologies can transform government

Aneesh Chopra, First CTO, United States Government and Author, Innovative State: How New Technology Can Transform Government

9:30 On-the-sofa with Aneesh

Taking Q&A from the floor and social media, Aneesh will discuss the presentation just delivered and answer those burning questions from the audience!

9:45 Is DevOps cloud’s silver lining? Adapting quickly to deliver directly to the customer

Jack Story, Distinguished Technologist, Hewlett-Packard Australia

10:15 The digital transformation agenda

Representative, Digital Transformation Office

10:40 Morning tea and TechinGov Expo viewing

11:25 PANEL DISCUSSION: Digital Government Innovation 2015 – 2025: How digital technologies can enable best-in-class public sector services for the future

Panellists:

Aneesh Chopra, First CTO, United States Government and Author, Innovative State: How New Technology Can Transform Government

James Duncan, CTO, Public Service Network UK Government

Representative, Digital Transformation Office

Moderator:

Mike Sutcliff, Group Chief Executive, Accenture Digital

11:55 Digital transformation strategy

Representative, CSC

12:20 Building the roadmap for ATO’s future customer experiences

Converting the technology into service delivery is the ATO’s key focus for the year ahead. Jane will discuss the business strategies in place and those soon to be implemented that will go towards developing the customer experience with ATO, making it easy for them to comply with requirements and reinventing the ATO as a centre for service delivery excellence.

Jane King, CIO, Australian Taxation Office

12:45 Networking lunch and TechinGov Expo viewing

Group Chief Executive—Accenture Digital

Mike Sutcliff is group chief executive of Accenture Digital, which integrates digital assets, software and services across digital marketing, analytics and mobility to help clients drive growth and create new sources of value.

In his role, Mr. Sutcliff focuses on leveraging the full breadth and scale of Accenture’s cloud, systems integration and enterprise application capabilities—and its global delivery network—to help clients integrate digital into all facets of their organizations to transform their businesses.

Specifically, he speaks to clients, media and industry analysts to position the digital difference and the opportunities it brings to improved business performance. Mr. Sutcliff sees two major themes driving the digital market: Digital Customers, Channels, and Markets, including designing and enabling improved multi-channel customer experiences, digital customer interactions, digital sales, and digital channel distribution capabilities; and Digital Enterprise, enabling new operating models and business processes, connected product platforms, analytics and collaboration capabilities to enhance productivity.

He oversees a global team of 23,000 people who provide a comprehensive portfolio of business and technology services, from developing digital strategies to implementing digital technologies and running digital processes on behalf of clients. Mr. Sutcliff is also a member of Accenture’s Global Management Committee.

Prior to assuming his current role, Mr. Sutcliff was senior managing director of Accenture’s Financial Services business in North America, with broad responsibility for the group’s strategy, client relationships and financial performance. Between 2000and 2005, he led Accenture’s Finance & Performance Management global service line.

Mr. Sutcliff joined Accenture in 1987 and was named a partner in 1999. He holds a bachelor’s degree in electrical/computer engineering and a master of science degree in business from the Georgia Institute of Technology..

What are they?Roundtables are small group discussions focused on a particular topic and directed by a central table host who will guide the conversation and facilitate the questions and answers from the participants.

This is not death by power-point –the emphasis is on the discussion and debate among the 20 or so delegates sharing the table at any given time. Swap war stories, ask questions, gain a better understanding and then put it all into practice back in the office.

How will they work?Running in three rotations for 40 minutes, delegates will have the opportunity to pre-select which tables they would like to attend ahead of the event.

And with three time slots to pick from, there is something for everything to choose from build their own agenda – covering the issues and topics that matter most to you and your enterprise today.

2:05 – 2:45 Roundtable 1



4:05 Afternoon tea and TechinGov Expo viewing

4:35 Big Data in the cloud era - the government imperative

Gavin Jones, Managing Director, Australia & New Zealand, Pivotal Software

5:00 INTERNATIONAL KEYNOTE: What is the user need?

Often, programmes in government find that they have lost track of their purpose. They take on a life of their own through inertia, bureaucracy, or simply that people lose sight of the problem they are trying to solve. Repeatedly, we fail to ask “What does the user need?” That is especially true with infrastructure like data centres and networks. James will talk about some of the challenges faced and lessons learned from programmes like the British Government’s Crown Hosting Service, and the Public Service Network, and how restoring a focus on the user need has helped those programmes get off the ground, or get back to delivering the outcomes that are needed.

James Duncan, CTO, Public Service Network, Cabinet Office, UK Government

5:30 On-the-sofa with James Duncan

5:45 End of day oneJoin us on the expo floor for our annual networking drinks function

Keynote Plenary Conference

Day One Agenda | Tuesday 4th August

Delegates break into peer-to-peer roundtables


9:00 Department of Defence update

The CIO’s office at Defence will provide an update on the ever-changing ICT environment and the transformation of Defence ICT.

Senior representative, Office of the CIO, Department of Defence

9:35 Can government agencies keep up with the demand for mobility?

Mobile device use is widespread across the public sector. GCN research has found that nearly half of all government employees use mobile devices and regularly use multiple mobile computing platforms – an average of 2.5 devices – to do their jobs. Agency employees are on the go now more than ever before, away from their offices, traveling on official business, inspecting projects or simply taking part in agency-sponsored telework programs. There’s little doubt that mobility helps public sector agencies meet their missions but how will IT maintain control and protect sensitive data? In this session find out how to meet the growing demand for mobility while still maintaining control.

Andrew Fox, Director, AirWatch and End User Computing, VMware Australia and New Zealand

10:05 Private sector keynote case study: Executing a platform overhaul to a private cloud: a look into ING Direct’s Zero Touch project

Awarded CIO of the year in the wake of the successful transfer of ING’s entire computing, network and storage infrastructure into a private cloud, Simon will discuss:

• The how and why of the Zero Touch project• Lessons learned and pitfalls encountered• The result: repositioning the IT organisation to focus more on delivering customer function and less on managing technology

Simon Andrews, COO, ING Direct, ITNews 2015 CIO of the Year

10:30 Morning tea and TechinGov Expo viewing

11:30 Delegates break into three dedicated streams - selected in advance of the event:

Keynote Plenary Conference

Day Two Agenda | Wednesday 5th August

Building trusted and resilient eco systems

Transformation through technology Engaging tomorrow’s digital citizen

Secure Government Future Services G2C Comms

REGISTER TODAY! | www.acevents.com.au/techingov REGISTER TODAY! | www.acevents.com.au/techingov

11:30 The impact of future technologies – how changes in industry are shaping the government business of the future

Andrew Mills, CIO, QLD Government

11:55 Automating decision making in government using analytics and other AI technology: assessing the risks and benefits

Dr Maria Milosavljevic, CIO & CISO, Australian Crime Commission

12:20The Internet of Things in public sector: what you need to know

12:45Networking lunch and TechinGov Expo viewing

2:10 Facilitating the good and spotting the bad – creating innovative, efficient and effective ways to protect Australia’s borders

Gavin McCairns, First Assistant Secretary, Research and Innovation Division, Department of Immigration and Border Protection

2:35 Using Big Data for social good in promoting and enhancing government services

Professor Geoff Webb, Director, Monash Centre for Data Science

3:00 PANEL DISCUSSION: Quantifying the business value of disruptive change

This panel of experts will discuss how to provide proof of value when innovating with technology

Gavin McCairns, First Assistant Secretary, Research and Innovation Division, Department of Immigration and Border Protection

Dr Maria Milosavljevic, CIO & CISO, Australian Crime Commission

Matt Holden, General Manager HP Helion Cloud, Australia and New Zealand, Hewlett-Packard

3:35

Transforming the Australian Bureau of Statistics

Patrick Hadley, CIO, Australian Bureau of Statistics

4:00 Close of conference

Stay tuned to the website for agenda updates!

11:30 Exploring the emerging and available mechanisms for G2C engagement over broadband

Everyone wants to go all digital but at what point is the human touch lost and the effective communication in peril?

NICTA have been exploring the gateway between personal and virtual communication, developing technologies for remote delivery of face to face services.

Dr Terry Percival, Director Broadband and the Digital Economy, NICTA

11:55 Delivering on ambition – designing meaningful, resilient and effortless digital citizen interactions

Mike Sutcliff, Group Chief Executive, Accenture Digital

12:20 Leveraging brand loyalty - how to engage your citizen base more effectively across multiple touch points

Lisa Portolan, Director Communications, Australian Sports Commission


2:10 Engagement at the ABC

Angela Clark, Director Digital Network, ABC

2:35 Creating an integrated customer experience

Speaker to be announced

3:00 Measuring and evaluating your comms effectiveness: providing ROI on interaction

Speaker to be announced



Group Chief Executive—Accenture Digital

Mike Sutcliff is group chief executive of Accenture Digital, which integrates digital assets, software and services across digital marketing, analytics and mobility to help clients drive growth and create new sources of value.

In his role, Mr. Sutcliff focuses on leveraging the full breadth and scale of Accenture’s cloud, systems integration and enterprise application capabilities—and its global delivery network—to help clients integrate digital into all facets of their organizations to transform their businesses.

Specifically, he speaks to clients, media and industry analysts to position the digital difference and the opportunities it brings to improved business performance. Mr. Sutcliff sees two major themes driving the digital market: Digital Customers, Channels, and Markets, including designing and enabling improved multi-channel customer experiences, digital customer interactions, digital sales, and digital channel distribution capabilities; and Digital Enterprise, enabling new operating models and business processes, connected product platforms, analytics and collaboration capabilities to enhance productivity.

He oversees a global team of 23,000 people who provide a comprehensive portfolio of business and technology services, from developing digital strategies to implementing digital technologies and running digital processes on behalf of clients. Mr. Sutcliff is also a member of Accenture’s Global Management Committee.

Prior to assuming his current role, Mr. Sutcliff was senior managing director of Accenture’s Financial Services business in North America, with broad responsibility for the group’s strategy, client relationships and financial performance. Between 2000and 2005, he led Accenture’s Finance & Performance Management global service line.

Mr. Sutcliff joined Accenture in 1987 and was named a partner in 1999. He holds a bachelor’s degree in electrical/computer engineering and a master of science degree in business from the Georgia Institute of Technology..

11:30 INTERNATIONAL CASE STUDY: Transforming information security in government

Rosie Jessop, Head of Security, Office of the CTO, UK Government

12:00 On-the-sofa with Rosie

12:15 What are the current document security issues faced in Government?

Kevin Trinh, Google search for work APAC, Google


2:10 Information integration – the vital enabler for Australian National Security requirements

Dr Tony Lindsay, Chief, National Security & Intelligence, Surveillance & Reconnaissance Division, Defence Science and Technology Organisation

2:35 Addressing the cyber-skills gap in Australia: what we must teach today to address the hackers of tomorrow

Dr Jill Slay, Director, Australian Centre for Cyber Security, UNSW Canberra

3:00 PANEL DISCUSSION: Building digital trust – embedding privacy and security into the customer facing services provided by government and winning citizen engagement

Rosie Jessop, Head of Security, Office of the CTO, UK Government

Dr Jill Slay, Director, Australian Centre for Cyber Security, UNSW Canberra

Kate Monckton, Privacy Officer, Security Group - Legal & Security Department, NBN

Manoj Kumar, South Pacific Security Lead, Hewlett-Packard South Pacific

3:30 When the attackers aren’t just hackers, and why cryptography won’t save you from them

Peter Gutmann, Computer Scientist, Department of Computer Science, University of Auckland (NZ)



Building trusted and resilient eco systems

Transformation through technology Engaging tomorrow’s digital citizen

Secure Government Future Services G2C Comms


1000’S OF ATTENDEES

NETWORKING

HUB

INFORMATION EXCHANGE


PEER TO PEER ROUNDTABLES

HOST A ROUNDTABLE

Ryan MatthewsT: 02 8908 8515

E: [email protected]

COLLABORATION

ENGAGEMENT

ANALYSIS

ANSWERS

Back by popular demand – the breakout peer to peer roundtables will spearhead day one at the Technology in Government Summit.

Bring the team, split up, ask questions, get answers and compare notes back at the office.

This is knowledge sharing and intelligence gathering on a whole new level.

How they work

25 topic specific tables

40 minutes x 3 times in a row

One expert host facilitator

20 of your public sector peers

Delegates will select their roundtables ahead of the event – choosing the topic that is most pertinent to their role and their enterprise. Don’t miss out on your opportunity to share your own experiences and take a deep dive into the pressing issues facing government today.

VISIT THE EXPO

Australia’s largest public sector

ICT conference and exhibition, this

is a unique opportunity to source

solutions and make decisions on

technology for your enterprise.

What you will see

Cloud Computing

Social Business Platforms

Data Centres

Mobile Devices

Mobile software

Content Management & Content Delivery

Community & Collaboration Software

CRM/Business Intelligence/Analytics

Information Management

Security/ID Management/Authentication

Online Video

Network Infrastructure

Compliance & Risk Management

Hosting & Connectivity

Want to sponsor or exhibit?

Technology in Government is a premium branding, market and lead generation platform for ICT solutions providers. If you offer products, services or solutions that you feel could play a part in public sector ICT modernisation, and would like to engage with the biggest gathering of government decision makers in Australia, you should sponsor or exhibit at this event.

CONTACT US TO GET INVOLVED

Ryan MatthewsT: 02 8908 8515

E: [email protected]

MARKETING CODE: WEB

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4th - 5th August 2015 | National Convention Centre Canberra

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If you are unable to attend this event, a replacement delegate may be sent in your place at no extra charge. Association and Communications Events does not provide refunds for cancellations made more than 7 days after your registration is received, therefore the invoiced fee remains payable in full. Should you wish to cancel your registration within the 7 day cooling off period, we will refund your registration fee less an administration fee of $150 (GST inclusive). Any cancellation must be made in writing and sent by email. Association and Communications Events will make available course documentation to any delegate who is unable to attend and who has paid in full. Unfortunately some speakers request their papers are not distributed. See terms and conditions at: www.acevents.com.au/policy.html

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4th - 5th August 2015 National Convention Centre Canberra ......technologists and business leaders. The most exciting aspect of the 2015 Summit is the choice of three strategically