49643518-project-report.pdf

8/13/2019 49643518-project-report.pdf

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Summer project report, 2010

SUMMER TRAINING REPORT

ON

SUBMITTED TO

Mr. SUMIT SURI

MANAGER

HDFC LTD. YAMUNA NAGAR

SUBMITTED BY

SHWETA NAGPAL

MBA

BPSM UNIVERSITY 1 SHWETA NAGPA


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BPSM UNIVERSITY (SONIPAT)

ACKNOWLEDGEMENT

Per!ect "# t$e !%mou# #%&"'( %') *$e' % per#o' (et pr%ct"c%+ eper"e'ce u')er t$e (u")%'ce o! epert o! t$ere#pect"-e !"e+), t$e .'o*+e)(e (%"'e) "# pr"ce+e##/W"t$ t$e #e'#e o! (re%t p+e%#ure %') #%t"#!%ct"o', I pre#e't t$"# project report e't"t+e) OMPARISON OHOME OAN SHEME O 3IERENT BAN4S5 comp+et"'( % t%#. #ucce##!u++& "# 'e-er % m%' e!!ort##"m"+%r+& comp+et"o' o! t$"# report "# t$e re#u+t o! "'-%+u%6+e #upport %') co'tr"6ut"o' o! 'um6er o! t$e peop+e#"' )"rect %') "')"rect m%''er/ I' t$e +"($t o! !ore(o"'(, !"r#t o! %++ m& $e%rt!e+t (re%t !u++'e## %') t$%'.# (oe# toMr/ SUMIT SURI %# % MANAGER o! H3 IMITE3 !or ("-"'( opportu'"t& to *or. !or $"# $"($+& e#teeme)or(%'"7%t"o' %') !or 6e"'( % co'#t%'t #ource o! "'#p"r%t"o' %') (u")%'ce t$rou($out t$e project/ W"t$out $"# %6+e#upport t$e project *ou+) 'ot $%-e #ee' t$e +"($t o! t$e )%&/At t$"# ju'cture, I *ou+) %+#o +".e to t$%'. %++ t$e ot$er te%m mem6er# o! t$e H3 IMITE3/ W"t$out t$e"r"')"#pe'#%6+e cooper%t"o', t$e project *o'8t $%-e 6ee' comp+ete) *"t$"' t$e #t"pu+%te) t"me per"o)/ "'%++& I

*ou+) +".e to t$%'. t$e #t%!! o! ot$er $ome +o%' pro-")er 6%'.#, *"t$out *$o#e cooper%t"o' "' pro-")"'( t$e )%t%!or t$e project *ou+) $%-e 6ee' "mpo##"6+e/



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PREFACE

Mo)er' or(%'"7%t"o'# %re $"($+& comp+e %) )&'%m"c# #tem#/ T$e& oper%te u')er -er& tur6u+e't #oc"%+

eco'om"c %') po+"t"c%+ e'-"ro'me't/ T$e& %re re9u"re) to reco'c"+e #e-er%+ "'comp%t"6+e (o%+#/ o'!+"ct"'( ro+e%') )"-er(e't "'tere#t t$e& %re %+#o !r%u($t *"t$ t$e u#e r"#. %') u'cert%"'t"e#, $e'ce t%ct!u+ m%'%(eme't o! #uc$or(%'"7%t"o' to p+%' to eecute (u")e, coor)"'%t"o' %') co'tro+ t$e per!orm%'ce o! peop+e to %c$"e-epre)eterm"'e) (o%+#/ M%'%(eme't $%# to .eep t$e or(%'"7%t"o' -"6r%'t mo-"'( %') "' e9u"+"6r"um/ It $%# to%c$"e-e (o%+ *$"c$ t$em#e+-e# %re c$%'("'( "t "# t$ere!ore % pro6+em $"($+& comp+e %') t"c.+"#$/T$"# "'!orm%t"o' *"++ 6e %##et to m%r.et"'( m%'%(er "' m%."'( e!!ect"-e )ec"#"o'#/ T$e re#e%rc$e# %re u#e) to%c9u"re %') %'%+&7e "'!orm%t"o' %') to m%.e #u((e#t"o'# to m%'%(eme't %# to $o* m%r.et"'( pro6+em# #$ou+)6e #o+-e)/T$e m%r.et"'( re#e%rc$ "# t$e proce## *$"c$ +"'.# to m%'u!%cturer, )e%+er# %') "')"-")u%+# t$rou($ "'!orm%t"o'"' "mport%'t p%rt o! curr"cu+um o! M/B/A/ pro(r%mme "# project t%.e' 6& t$e #tu)e't# to "'#t"tute u')er *$"c$ $eor #$e "# #tu)&"'(, %!ter comp+et"o' o! t$"r) #eme#ter o! t$e pro(r%mme/

T$e o6ject"-e o! t$"# project "# to e'%6+e t$e #tu)e't# to u')er#t%') t$e %pp+"c%t"o' o! t$e %c%)em"c# "' t$e re%+6u#"'e## +"!e/ I %m !u++& co'!")e't t$%t t$"# project report *"++ 6e etreme+& u#e!u+ to t$e m%'%(eme't/

BPSM UNIVERSITY : SHWETA NAGPA


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INTRODUCTION

T$e roo! o-er o'e8# $e%) %') (rou') 6e'e%t$ o'e8#!eet cou't %# t$e 6%re 'ece##"t"e# o! +"!e/ T$ere8# 'ot$"'(9u"te +".e o*"'( % $ome, $o*e-er $um6+e to ("-e t$%t *%rm %') (+o*"'( !ee+"'(/ But *$e' o'e 6u % $ome,o'e $%# muc$ more t$%' % !ee+ (oo) purc$%#e "' m"'); It8# %+#o % cruc"%+ "'-e#tme't )ec"#"o', per$%p# t$e6"((e#t #pe')"'( )ec"#"o' o! o'e8# +"!e/ T$ere %re %mp+e opportu'"t"e# to)%& !or &ou'( #%+%r"e) "'-e#tor# to p+%'t$e"r mo-e# e%r+& %') 6u& % $ou#e %t r"($t t"me< %') %t r"($t pr"ce/ I' t$e proce##, 'ot o'+& )o t$e& !u+!"++ t$%tc$er"#$e) )re%m o! o*"'( % $ou#e, 6ut %+#o put t$em#e+-e# o' t$e p%t$ to %c9u"r"'( propert& t$%t *ou+) meet t$e'ee)# %') %#p"r%t"o'# o! t$e"r (ro*"'( !%m"+&, e-e' %# "t +e%)# to *e%+t$ cre%t"o'/ E-er& "')"-")u%+ %#p"re# too*' % $ome/ But m%'& e"t$er #pe') % +"!et"me #%-"'( to purc$%#e % $ou#e or e$%u#t mo'e& o' mo't$+& $ou#e

re't#/Take a h!"e #a$ a$% #e& &he '$&h# re$& (ea"# *$+er&e% $& a,,r%a-#e EMI") -!#% %rea' h'e.

BPSM UNIVERSITY = SHWETA NAGPA


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OB/ECTIVE OF THE STUDY>

T$e m%"' o6ject"-e o! t$e #tu)& "# to !"') out t$e t%r"!! c$%'(e# c$%r(e# 6& ot$er 6%'.# "' comp%r"#o' to H36%'./ T$e %"m o! t$e #tu)& "# to $e+p H3 to .'o* *$ere "t +%c.# "' +o%'# %') $o* !or t$e per!orm%'ce o!

ot$er 6%'.# "# 6etter #o t$%t H3 !"(ure out t$e commo' pro6+em# 6e"'( !%ce) 6& t$e cu#tomer# *$"+e )e%+"'("' t$e +o%' )ep%rtme't #o t$%t !urt$er H3 c%' "mpro-e "t# #er-"ce# %') #c$eme# o!!ere) 6& t$em to t$e"rcu#tomer#/

PROFITABLE PROPOSITION

T$e o-er%++ )em%') "' re#")e't"%+ #ector $%# (ro*' 6& %6out ?


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c$%'(e# "' t$e +e')"'( r%te#D "# more pro'ou'ce) t$%' o' !+o%t"'( r%te +o%'# C*$ere t$e +o%' "'tere#t r%te -%r"e#*"t$ t$e c$%'(e# "' t$e "'tere#t r%teD/ or e%mp+e, t$e EMI o' % !"!tee' &e%r !"e) "'tere#t +o%' !or R#/ 1 +%.$

$%# come )o*' 6& R#/ 1 +%.$ $%# come )o*' 6& R#/ @=0, t$e corre#po')"'( !%++ "' t$e EMI o' % !+o%t"'( r%te+o%' "# o'+& =1F/ %p%rt !rom +o*er"'( t$e co#t o! o'e8# +o%', t$e #*"tc$o-er to mo't$+& re#t# $%# %'ot$er%)-%'t%(e > "t m%.e# "t e%#"er to comp%re +o%'#/

HOME LOAN

Home +o%'# %re +o%'# &ou $%-e %cce## to, )epe')"'( o' *$et$er &ou *%'t to 6u& or 6u"+) % $ou#e %') c%' %+#o6e u#e) to rep%"r or ete') %' e"#t"'( $ou#e/

Wh *a$ a+a# , &he"e #a$"0

Accor)"'( to +e')"'( "'#t"tut"o'#, %'& I')"%' re#")e't *$o "# o-er 21 &e%r# o! %(e %t t$e 6e("''"'( o! t$e+o%' %') 6e+o* F%t "t# m%tur"t& c%' %-%"+ o! t$e +o%'/ S%+%r"e) Emp+o&ee# %# *e++ %# Se+!< Emp+o&e) c"t"7e'#c%' %pp+&/ NRI S%+%r"e) %') RBI Se+! Emp+o&e), u')er RBI (u")e+"'e#, c%' %ppro%c$ o'+& '%t"o'%+"7e) 6%'.#%') ot$er H3 !or +o%'#/

Wh "h!#% $e 1&$ ,r a #a$ & -! a h!"e0

T%."'( % +o%' #eem# +".e % (oo) opt"o' *$e' t$e mo'e& %t $%') "# "'#u!!"c"e't to 6u& t$e $ou#e o! &our )re%m#/

o'#")er coup+e# "' t$e"r t*e't"e# %') t$"rt"e#/ T$e& e'jo& % (oo) "'come curre't+&, 6u& t$e"r %ccumu+%te)c%p"t%+ "#'8t e'ou($ to purc$%#e % $ou#e/ W$ere%# % $ome +o%' c%' ("-e t$em %cce## to c%p"t%+ t$e"r curre'te%r'"'(#/A+#o, "! &ou t%.e % 10 &e%r# o+) +o%' *$e' &ou %re t$"rt&, &ou cou+) rep%& "t 6& t$e t"me &ou8re !ort&/ So &ou)o'8t $%-e to 6e 6ur)e'e) *"t$ t$e "'tere#t %') %re !ree to p+%' &our ret"reme't #%-"'(#/

The 2!a$&!' , #a$ &ha& $e *a$ a+a# , 3

o%' #%'ct"o'e) )epe') o' &our rep%&me't c%p%c"t& *$"c$ "# 6%#e) o' &our curre't "'come %') &our !uture

rep%&me't c%p%c"t&/ You *ou+) "'c+u)e &our #pou#e8# '%me to e'$%'ce t$e +o%' %mou't/T$e m%"mum +o%' c%'6e #%'ct"o'e) -%r"e# *"t$ e%c$ 6%'."'#t"tut"o'# %') r%'(e# !rom R#/10 +%.$# to R#/ 1 crore/

Be$e,&" , &ak$4 a h'e #a$3

A $ome +o%' "# -er& )"!!ere't !rom % per#o'%+ +o%' +".e % c%r +o%' !or "'#t%'ce/ You c%' ut"+"7e % $ome +o%' !or!"'%'c"'( %' %##et t$%t *"++ $o+) "t# -%+ue %') e-e' %pprec"%te o-er t$e per"o) o! t$e +o%'/ T$ou($ "t# pr"ce cou+)!+uctu%te "' t$e #$ort term#, Tot%+ E#t%te *"++ #$o* c%p"t%+ %pprec"%t"o' o-er t$e &e%r#/ T$e -%+ue o! &our $ou#e(e'er%++& *$"+e t$e +o%' rem%"'# co'#t%'t/ I! &ou $%) opte) to *%"t, #%-e up %') 6u& % $ou#e, "t *ou+), "' t$e+o'( ru' co#t &ou muc$ more $ome +o%'# %+#o come *"t$ m%'& t% 6e'e!"t#/

BPSM UNIVERSITY F SHWETA NAGPA


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Ta5 -e$e,&" , &ak$4 a h'e #a$3

T$e "'come t% %ut$or"t"e# +oo. *"t$ !%-or upo' t$o#e #er-"c"'( % $ou#"'( +o%' !rom #pec"!"e) !"'%'c"%+"'#t"tut"o'#/ A'), "t "# up to &ou to 6e *"#e e'ou($ to t%.e %)-%'t%(e o! t$"#/

Se*&$ 67 , &he I$*'e Ta53

I'tere#t o' +o%' t"++ R#/1/ +%.$# per %''um "# eempte) !orm "'come t% Cu')er #ect"o' 2:2=C1D o! t$e I'comet% %ctD/

Se*&$ 88 , I$*'e Ta5 A*&3

You (et % 20 re6%te o' rep%&me't o! pr"'c"p+e )ur"'( % !"'%'c"%+ &e%r/ O'ce %(%"', o-er t$e &e%r#, t$e pr"'c"p+rep%&me't e+"("6+e !or re6%te $%# 6ee' e'$%'ce) !rom R#/10,000 to t$e curre't +"m"t o! R#/20,000 St%mp )ut&,re("#tr%t"o' !ee or tr%'#!er o! #uc$ $ou#e propert& to t$e %##e##e# "# %+#o co'#")ere) u')er t$"# %mou't/

F$a$*a# I$"&&!&$"9 :h*h 4+e9 h'e #a$"3

e%)"'( B%'.# Hou#"'( !"'%'ce comp%'"e#

FINANCIAL IMPLICATIONS OF AVAILING A LOAN (SMALL OR BIG)

T$ere %re #e-er%+ epe'#e# "'-o+-e) %p%rt !rom rep%&me't o! t$e %ctu%+ +o%' %mou't>

;. Pr*e""$4 ,ee"


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Bro%)+& t*o t&pe#< !"e) r%te %') -%r"%6+e r%te +o%'# *$"+e t$e !ormer )e%+# *"t$ % !"e) r%te o! "'tere#t o-er t$e't"re )ur%t"o' o! t$e +o%', t$e +%tter $%# t$e r%te o! "'tere#t c$%'("'( %ccor)"'( to t$e !+uctu%t"o'# "' t$e m%r.et/

LOAN THAT ONE CAN AVAIL

Up to @ T$"# "# t$e 6%#"c $ome +o%' !or t$e purc$%#e o! 'e* $ome/

H'e '1r+e'e$& #a$"> T$e#e +o%'# %re ("-e' !or "mp+eme't%t"o' rep%"r *or.# K re'o-%t"o' "' %$ome t$%t $%# %+re%)& 6ee' purc$%#e) 6& t$e c+"e't/

H'e *$"&r!*&$ #a$> T$"# "# %-%"+%6+e !or t$e co'#truct"o' o! 'e* $ome/

H'e e5&e$"$ #a$> T$"# "# ("-e' !or ep%')"'( or ete')"'( %' e"#t"'( $ome !or e/(/> %))"t"o' o! %'etr% room etc/

H'e *$+er"$ #a$> T$"# "# !or t$o#e *$o $%-e !"'%'ce) t$e pre#e't $ome *"t$ $ome +o%' K *"#$ topurc$%#eK mo-e to %'ot$er $ome !or *$"c$ #ome etr% !u')# %re re9u"re) t$rou($ $ome o' -er#"o'+o%' ,e"#t"'( +o%' "# tr%'#!erre) to t$e 'e* $ome "'c+u)"'( t$e etr% %mou't re9u"re) e+"m"'%t"'( t$e prep%&me't o! t$e pre-"ou# +o%'/

La$% 1!r*ha"$4 #a$> t$"# +o%' "# %-%"+%6+e !or t$e purc$%#"'( o! +%') !or 6ot$ co'#truct"o' %')"'-e#tme't purpo#e/

Br%4e #a$> t$e#e %re )e#"('e) !or t$o#e peop+e *$o *"#$ to #e++ t$e e"#t"'( $ome K purc$%#e %'ot$ero'e/ T$e 6r")(e +o%' $e+p !"'%'ce t$e 'e* $ome, u't"+ % 6u&er "# !ou') !or t$e $ome/

BPSM UNIVERSITY @ SHWETA NAGPA


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HDFC

INTRODUCTION

H3 CHome 3e-e+opme't "'%'ce orpor%t"o'D Home o%', I')"% $%-e 6ee' #er-"'( t$e peop+e !or %rou') :)ec%)e# %') pro-")"'( -%r"ou# $ou#"'( +o%' %ccor)"'( to t$e"r -%r"e) 'ee)# %t %ttr%ct"-e %') re%#o'%6+e "'tere#tr%te#/ O*"'( to t$e"r *")e 'et*or. o! !"'%'c"'(, H3 Home o%'# pro-")e #er-"ce# %t )oor#tep %') $e+p# &ou!"') % $ome %# per &our re9u"reme't#/

COMPANY PROFILE

H3 "m"te) !ou')e) "' 1JJ? 6& R%-" M%ur&% %') H%'#mu.$ 6$%" P%re.$, "# %' I')"%' NBS !ocu#"'( o'$ome +o%'#/ H3 oper%te# t$rou($ %+mo#t =0 +oc%t"o'# t$rou($out t$e cou'tr& *"t$ "t# corpor%te $e%)9u%rter# "' Mum6%", I')"%/ H3 %+#o $%# %' "'ter'%t"o'%+ o!!"ce "' 3u6%", UAE *"t$ #er-"ce %##oc"%te# "'4u*%"t/ H3 "# t$e +%r(e#t $ou#"'( comp%'& "' I')"% !or t$e +%#t 2? &e%r#/H3 *%# %mo'(#t t$e !"r#t to rece"-e %' "' pr"'c"p%+ %ppro-%+ !rom RBI to #et up % 6%'. "' t$e pr"-%te #ector,%# % p%rt o! t$e RBI8# +"6er%+"7%t"o' o! t$e I')"%' 6%'."'( "')u#tr&/ It *%# "'corpor%te) o' :0t$%u(u#t 1JJ= "' t$'%me o! LH3 B%'. "m"te)8, *"t$ "t# re("#tr%t"o' o!!"ce "' Mum6%"/ H3 6e(%' "t# oper%t"o'# %# %#c$e)u+e) commerc"%+ 6%'. o' 1Ft$%'u%r& 1JJ/

ABOUT THE PROMOTER

H3, t$e promoter, "# I')"%8# prem"er $ou#"'( !"'%'ce comp%'& %') e'jo& %' "mpecc%6+e tr%c. recor) "' I')"%%# *e++ %# "' "'ter'%t"o'%+ m%r.et#/S"'ce "t# "'cept"o' "' 1JJ?, H3 $%# m%"'t%"'e) % co'#"#te't (ro*t$ "' "t# oper%t"o' %') pro!"t%6"+"t&/ It#out#t%')"'( +o%' port!o+"o co-er# o-er % m"++"o' )*e++"'( u'"t#/ H3 $%# )e-e+ope) #"('"!"c%'t epert"#e "'ret%"+ mort(%(e +o%'# to )"!!ere't m%r.et #e(me't %') %+#o $%# % +%r(e corpor%te c+"e't 6%#e "' re+%t"o' to "t#$ou#"'( re+%te) cre)"t !%c"+"t"e# %') "t# "'-e#tme't "' port!o+"o/

BPSM UNIVERSITY J SHWETA NAGPA


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W"t$ "t# treme')ou# 6r%') e9u"t&, t$e #tro'( reput%t"o' "' t$e I')"%' %') "'ter'%t"o'%+ !"'%'c"%+ #er-"ce# m%r.et,+%r(e #$%re$o+)er 6%#e %') u'"9ue co'#umer !r%'c$"#e, H3 *%# ")e%++& po#"t"o'e) to promote % 6%'. "' t$e

I')"%' e'-"ro'me't/ H3 Cto(et$er *"t$ "t# !u++& o*'e) #u6#")"%r& H3 I'-e#tme't "m"te)D o*'# %6out :1 o! t$e e9u"t&/ T$e& $%) #t%rte) *"t$ % #tr%te("c %++"%'ce *"t$ t$e N%t*e#t (roup "' U4 *"t$ 20 e9u"t&, *$"c$$%# )"-e#te) +%ter o'/ T$e 6%'. $%# %+#o #"('e) % memor%')um o! u')er#t%')"'( !or #tr%te("c 6u#"'e##co++%6or%t"o' *"t$ c$%#e M%'$%tt%' B%'. "' e6/ 2, 1JJJ/

BUSINESS PHILOSOPHY

T$e m"##"o' o! t$e H3 B%'. "# to 6e *or+) c+%## I')"%' 6%'./ T$"# *ou+) "mp+& % 6%'. t$%t *ou+) meet-%r"ou# !"'%'c"%+ 'ee)# o! "t# cu#tomer# "' % co'-e'"e't %') co#t e!!ect"-e m%''er %t "'ter'%t"o'%+ #t%')%r) o!#er-"ce/

T$e 6%'. #ee.# to %c$"e-e t$e #t%tu# o! % pre!erre) or(%'"7%t"o'5 %mo'( "t# m%jor co'#t"tue't#< cu#tomer#,#$%re$o+)er#, re(u+%tor#, emp+o&ee#, #upp+"er# etc/ *$"+e m%"'t%"'"'( t$e $"($e#t +e-e+ o! "'te(r"t& %') corpor%te(o-er'%'ce/T$e 6u#"'e## p$"+o#op$& %t H3 6%'. "# 6%#e) o' !our core -%+ue#> oper%t"o'%+ ece++e'ce, cu#tomer !ocu#,%') pro)uct +e%)er#$"p %') peop+e compet"tor#/T$e B%'. !%ce# t$e #tro'( compet"t"o' "' %++ o! t$e"r pr"'c"p%+ +"'e# o! 6u#"'e##/ T$e"r pr"m%r& compet"tor# %re+%r(e pu6+"c #ector 6%'.#, ot$er pr"-%te #ector 6%'.#, !ore"(' 6%'.# %') "' #ome pro)uct %re%#, 'o'


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I' tre%#ur& %)-"#or& #er-"ce# !or corpor%te c+"e't#, t$e compete pr"'c"p%++& *"t$ !ore"(' 6%'.# "' !ore"('

ec$%'(e %') )er"-%t"-e# tr%)"'( %# *e++ %# SBI %') ot$er pu6+"c #ector 6%'.# "o' t$e !ore"(' ec$%'(e %')mo'e& m%r.et 6u#"'e##/

LOANS

H3 6r"'(# 6%c. &ou % *")e r%'(e o! +o%'# to c%ter &our !"'%'c"%+ 'ee)#/T$e 6%'. o!!er# t$e !o++o*"'( +o%'#>

1D Per#o'%+ +o%'#/2D o'#umer +o%'#/:D Auto +o%'#

=D o%'# %(%"'#t #$%re#D o%'# %(%"'#t RBI 6o')#FD o%'# %(%"'#t "'#ur%'ce po+"c&?D E< I'#t%'t +o%'# ("-e t$e !%c"+"t& o! +o%'# %ppro-%+ "' t$e F0 #eco') o' t$e "'ter'et/@D H3 $%# o!!"ce# #pre%) %++ o-er t$e cou'tr&/ T$"# ete'#"-e 'et*or. $e+p# H3 "' pro-")"'( #er-"ce#

to +%r(e %') *e++ #pre%) out c+"e't#/ T$"# 'et*or. o! "'terco''ecte) o!!"ce# Co' )%t% c"rcu"t#D $e+p# H3to proce## %pp+"c%t"o' !or purc$%#e o! propert& %'&*$ere "' I')"%/ H3 $%# !urt$er e#t%6+"#$e) %' o!!"c"' 3u6%" %') #er-"ce %##oc"%te# "' 4u*%"t, Om%' %') u%rter to m%.e to e%#"er !or M"))+e E%#t 6%#e)'o'


12/61


You c%' rep%& t$e +o%' o-er % m%"mum per"o) o! 20 &e%r# u')er 6ot$ RH %') ARH/ Rep%&me't *"++ 'ot

or)"'%r"+& ete') 6e&o') &our %(e o! ret"reme't C"! &ou %re emp+o&e)D or o' &our re%c$"'( F &e%r# o! %(e,*$"c$e-er "# e%r+"er/ Ho*e-er, H3 *"++ e')e%-or to )eterm"'e t$e rep%&me't per"o) to #u"t &our co'-e'"e'ce

RATE OF INTEREST

T$e r%te o! "'tere#t o! H3 "# @/?/u')er t$e mo't$+& re#t opt"o', "'tere#t "# c%+cu+%te) o' mo't$+& re#t#/Pr"'c"p%+ rep%&me't "# cre)"te) %t t$e e') o! e-er& mo't$/At H3 &ou $%-e t$e c$o"ce 6et*ee' t$e 'orm%+ RH %') t$e "''o-%t"-e ARH/ A+ter'%t"-e+& &ou c%' %+#o%-%"+ t$e p%rt o! t$e +o%' u')er RH %') 6%+%'ce u')er ARH/H3 %+#o o!!er# &ou t$e opt"o' to #*"tc$ 6et*ee' #c$eme# !or t$e 'om"'%+ !ee/ I'tere#t r%te# o' ARH *"++ 6e+"'.e) to H38# Ret%"+ Pr"me e')"'( R%te CRPRD *$"c$ curre't+& "# 1:/? /T$e r%te o' &our +o%' *"++ 6e

re-"#e) e-er& t$ree mo't$# !rom t$e )%te o! !"r#t )"#6ur#eme't, "! t$ere "# % c$%'(e "' RPR, "/e/ t$e "'tere#t r%teo' &our +o%' m%& c$%'(e/ Ho*e-er, t$e EMI o' t$e $ome +o%' )"#6ur#e) *"++ 'ot c$%'(e/ C"! t$e "'tere#t r%te"'cre%#e#, t$e "'tere#t compo'e't "' %' EMI *"++ "'cre%#e %') t$e pr"'c"p%+ compo'e't *"++ re)uce, re#u+t"'( "'%' ete'#"o' o! t$e term o! t$e +o%', %') -"ce -er#% *$e' t$e "'tere#t r%te )ecre%#e#D/cu#tomer *"++ 6e pro-")e)*"t$ %' %''u%+ #t%teme't "')"c%t"'( t$e )et%"+# o! t$e "'tere#t %') pr"'c"p%+ p%&me't m%)e )ur"'( t$e &e%r/

SECURITY

Secur"t& !or t$e +o%' 'orm%++& "# !"r#t mort(%(e o! t$e propert& to 6e !"'%'ce) %')or #uc$ ot$er co++%ter%+#ecur"t& %# m%& 6e 'ece##%r&/ I'ter"m #ecur"t& m%& 6e re9u"re), "! t$e propert& "# u')er co'#truct"o'/ o++%ter%+or "'ter"m #ecur"t& cou+) 6e %##"('e) to H3 o! +"!e "'#ur%'ce po+"c"e#, t$e #urre')er -%+ue o! *$"c$ "# %t +e%#t

e9u%+ to t$e +o%' %mou't, (u%r%'tee# !rom #ou') %') #o+-e't (u%r%'tor#, p+e)(e o! #$%re# %') #uc$ ot$er"'-e#tme't# t$%t %re %ccept%6+e to t$e H3/o%'# !rom H3 %re %-%"+%6+e e-e' "! &ou %re %-%"+"'( % $ou#"'( +o%' !rom &our emp+o&er/ H3 $%# %+re%)&e'tere) "'to %rr%'(eme't# *"t$ #e-er%+ emp+o&er# e'%6+"'( emp+o&ee# to %-%"+ o! +o%'# 6ot$ !rom t$e emp+o&er%# *e++ %# H3 !or t$e #%me propert&/ P+e%#e )o e'#ure t$%t t$e t"t+e o! t$e propert& "# c+e%r, m%r.et%6+e %')!ree !rom e'cum6r%'ce/ To e+%6or%te t$ere #$ou+) 'ot 6e %'& e"#t"'( mort(%(e, +o%' or +"t"(%t"o' *$"c$ "# +".e+&to %!!ect t$e t"t+e to t$e propert& %)-er#e+&/

DOCUMENTS>SUPPORTING DOCUMENTS TO BE ATTATCHED3

OR A THE APPIANTS>

1D A++otme't +etter o! t$e o


13/61


D App+"c%6+e proce##"'( !ee#/FD Proo! o! re#")e'ce> %tte#te) cop& o! %'& o'e o! t$e !o++o*"'(>

%D R%t"o' c%r)6D P%##portcD 3r"-"'( +"ce'#e)D Voter# ")e't"t& c%r)eD urre't te+ep$o'e 6"++e+ectr"c"t& 6"++(%# 6"++

?D Proo! o! ")e't"t&> %tte#te) cop& o! %& o'e o! t$e !o++o*"'(>%D P%##port6D 3r"-"'( +"ce'#ecD Voter# ")e't"t& c%r) ")e't"t& c%r) "##ue) 6& t$e emp+o&er C"! emp+o&e) "' #t%tece'tr%+

(o-er'me'tD

)D PAN c%r)@D ert"!"c%te o! +o%' out#t%')"'( "##ue) 6& t$e +e')er C!or re!"'%'ce c%#e# o'+&DJD A'& ot$er "'!orm%t"o' re(%r)"'( &our rep%&me't c%p%c"t& t$%t "# 'ece##%r& %') *"++ %##"#t H3 "'

%ppr%"#"'( t$e +o%' propo#%+/

A33ITIONAY

IF YOU ARE EMPLOYED3

1D Ver"!"c%t"o' o! t$e emp+o&me't !orm *"t$ o'+& p%rt I !"++e) "'/2D %te#t or"("'%+ #%+%r& #+"p#%+%r& cert"!"c%te #$o*"'( %++ )e)uct"o'#/

:D I! &our jo6 "# tr%'#!er%6+e, perm%'e't %))re## *$ere corre#po')e'ce re+%t"'( to t$e %pp+"c%t"o' c%' 6em%"+e)/

=D A +etter !rom &our emp+o&er %(ree"'( to )e)uct t$e EMI to*%r)# t$e rep%&me't o! t$e +o%' !rom &our#%+%r&/ T$"# *"++ epe)"te t$e proce##"'( o! &our +o%' %pp+"c%t"o'/

D Your up)%te) or"("'%+ 6%'. p%## 6oo.# or or"("'%+ 6%'. #t%teme't# #$o*"'( #%+%r& %') #%-"'( e'tr"e#!or t$e +%#t #" mo't$#/

FD A p$oto


14/61


TA? BENEFIT

You %re e+"("6+e !or cert%"' t% 6e'e!"t# o' pr"'c"p%+ %') "'tere#t compo'e't# o! % +o%' u')er t$e I'come T%Act, 1JF1/

ELIGIBILITY

T$e rep%&me't c%p%c"t& %# )eterm"'e) 6& t$e H3 *"++ $e+p "' )ec")"'( $o* muc$ *e c%' 6orro* Ct$e co#t o!t$e propert& or R#/1crore *$"c$e-er "# +o*erD/ Rep%&me't c%p%c"t& t%.e# "'to co'#")er%t"o' !%ctor# #uc$ %#"'come, %(e, 9u%+"!"c%t"o'#, 'um6er o! )epe')e't#, #pou#e8# "'come, %##et#, +"%6"+"t"e#, #t%6"+"t& %') co't"'u"t& ooccup%t"o' %') #%-"'( $"#tor&/ A'), o! cour#e, H38# m%"' co'cer' "# to m%.e #ure &ou c%' com!ort%6+& rep%&t$e %mou't &ou 6orro*e)/

ABOUT THE PRODUCT

H38# Home o%'# o!!er# &ou -%r"ou# u'"9ue 6e'e!"t# %') %re e%#& to %rr%'(e %') rep%&%6+e "' e%#& mo't$+&"'#t%++me't#/ T$e term# o! t$e +o%' c%' 6e #tructure) %ccor)"'( to t$e cu#tomer re9u"reme't/Home +o%'# c%' 6e %pp+"e) !or 6& e"t$er "')"-")u%++& or jo"'t+&/ Propo#e) o*'er o! t$e propert&, "' re#pect o!*$"c$ t$e +o%' "# 6e"'( #ou($t, *"++ $%-e to 6e co


15/61


FREE COUNSELLING3

H3 6e+"e-e# t$%t "t "# "' t$e 6u#"'e## o! pro-")"'( #o+ut"o'# to %' "')"-")u%+# 'ee) !or o*"'( % $ou#e, %') 'otju#t "' t$e 6u#"'e## o! pro-")"'( !"'%'ce/ 4eep"'( t$"# "' m"') H3 *"++ pro-")e !ree cou'#e+"'( to o' $o* %'*$ere to 6u& % $ou#e "' I')"% Cpropert& #er-"ce#D or *$%t %re t$e pr"ce# %') tre')# "' t$e re%+ e#t%te m%r.et or*$%t prec%ut"o'# o'e #$ou+) t%.e 6e!ore 6u&"'( % $ou#e/ T$"# #er-"ce "# o!!ere) %t %'& o! t$e H38# o!!"ce#/

LEGAL AND TECHNICAL GUIDANCE3

H3 $%# 9u%+"!"e) +e(%+ %') tec$'"c%+ #t%!!# *$o +"%"#e *"t$ )e-e+oper to co++ect %') #crut"'"7e t$e propert&)ocume't# %') perm"##"o'#/ We $%-e m%#ter !"+e# o! mo#t project# 6e"'( )e-e+ope) 6& t$e repute) )e-e+oper#/ I$%# %+*% 6ee' H38# e')e%-or to protect t$e "'tere#t o! t$e 6orro*er, %# *e 6e+"e-e t$%t t$e 6u&"'( % $ou#e"# o'e o! t$e mo#t Import%'t )ec"#"o'# "' t$"# +"!e/

FLE?IBLE (CUSTOMI@ED) REPAYMENT SCHEMES3

4eep"'( "' m"') t$e !%ct t$%t e%c$ "')"-")u%+ $%# u'"9ue pro6+em re9u"r"'( u'"9ue #o+ut"o', H3 $%#)e-e+ope) -%r"ou# rep%&me't opt"o'# +".e Step Up Rep%&me't %c"+"t& CSURD, +e"6+e o%' I'#t%++me't P+%'CIPD B%++oo' P%&me't p+%' %') Structure) Rep%&me't P+%'/

STEP UP REPAYMENT FACILITY

H3 t) $%# % $"t$erto *"t$ &ou, r"($t t$rou($5 /T$"# #t%teme't H3 pro-e# t"me %')A(%"' 6& )e-e+op"'( c+o#e re+%t"o'#$"p *"t$ "')"-")u%+ cu#tomer# %') 6& co'#t%'t+&

3e-e+op"'( %') m%r.et"'( "' t$e m%r.et 'e* %') "''o-%t"-e pro)uct# t$%t "'cre%#e t$eom!ort +e-e+ o! t$e cu#tomer#/ A+o'( t$e #%me p$"+o#op$& H3 c%me up *"t$ Step Up Rep%&me't %c"+"t&*$"c$ o'ce %(%"' re%##ure# cu#tomer# t$%t H3 $e+p# &ou %c$"e-e &our )re%m/T$"# !%c"+"t& "# e#pec"%++& $e+p!u+ to t$o#e cu#tomer# *$o *%'t to (et % +o%' o' %' %mou't

t$%t "# 'ot !%++"'( *"t$"' t$e perm"##"6+e +"m"t o! t$e"r rep%&me't c%p%c"t&/ It %+#o "# "' +"'e *"t$ H3# %"m topro-")e (re%ter )e(ree o! per#o'%+"7%t"o' "' #er-"ce %') t$e too+#/ He'ce t$ere c%' 6e t$e #"tu%t"o' *$ere"' t$e%pp+"c%'t "# 'ot "' t$e po#"t"o' to p%& t$e re9u"re) EMI *$"c$ "# c%+cu+%te) 6& t$e IPS CI')"-")u%+ +o%'proce##"'( #temD/H3 "' t$"# c%#e o!!er# to +et t$e %pp+"c%'t u#e o'e o! t$e t*o p+%'# to rep%& t$e +o%'

%mou't/

The EMI Ch"er ;

I' t$"# p+%' t$e %pp+"c%'t (et# t$e %)-%'t%(e !rom H3 to #e+ect t$e %mou't t$%t$e *%'t# to p%& %# $"# !"#t EMI/ T$"# me%'# t$%t H3 *"++ +et t$e %pp+"c%'t )ec")e*$%t %mou't $e c%' com!ort%6+& p%& to H3 "' t$e !"r#t term o! $"# o%' Rep%&me't Sc$e)u+e/ T$e #tem*"++ c%+cu+%te t$e 'et t*o EMI# !or t$e 'et t*o term#



16/61


T$e cu#tomer c%' $e'ce )ec")e *$e' $e *%'t# to rep%& t$e m%"mum %mou't o! t$e o%' to H3 %') *$e'

$e *%'t# to rep%& m"'"mum +e!to-er or rem%"'"'( %mou't o! t$e +o%' "' t$e !orm o! #t"++ #m%++er EMI#/

The EMI Ch"er 6

T$"# p+%' "# %' ete'#"o' o! t$e %!oreme't"o'e) p+%' /I' t$"# p+%' H3 $e+p# t$e App+"c%'t 6& +ett"'( $"mc$oo#e t*o EMI# /T$"# me%'# t$%t t$e App+"c%'t c%' #e+ect t$e %mou't t$%t $e *%'t# t*o p%& !or 6ot$ t$e "r#t%') t$e Seco') term# o! $"# rep%&me't #c$e)u+e/ T$"# tr%'#+%te# "'to more $e+p %') more co'-e'"e'ce to t$e%pp+"c%'t/ Ho*e-er t$e 6e'e!"t# o! t$e#e p+%'# )o'8t #top $ere/

T$e App+"c%'t c%' %+#o %++oc%te t$e term +e'(t$ !or *$"c$ $e *%'t# to p%& *$%t %mou'tT$"# tr%'#+%te# "'to % (re%t %)-%'t%(e to t$e App+"c%'t /He c%' 'o* +"'.

1/ H"# curre't #%+%r&2/ T$e r%te o! %-er%(e "'creme't,:/ H"# e"#t"'( %') epecte) o6+"(%t"o'#,=/ H"# e"#t"'( %') epecte) epe'#e#/ T$e +e'(t$ o! t$e term %mo'( ot$er#/

H3 c%' $e'ce %##"#t t$e App+"c%'t "' )e-e+op"'( % muc$ more per#o'%+"7e) +o%' p+%' %# comp%re) to "t#compet"tor# "' t$e Hou#"'( o%' m%r.et/

T$e App+"c%'t c%' %+#o #%-e mo'e& 6& u#"'( t$e#e p+%'# /T$"# "# 6ec%u#e t$e tot%+ Out!+o* "' c%#e o! % re(u+%rp+%' "# more %# comp%re) to t$e#e #pec"%+ p+%'#/ T$e App+"c%'t *"++ $e'ce o6t%"' more 6e'e!"t "' c%#e o!Prep%&me't %') e+#e*$ere/

/ A++ o%'# !rom H3 t) %re #u6ject to T% eempt"o' %') 6e tre%te) %# Re6%te/ He'ce H3 +et# t$ecu#tomer #%-e t$e"r $%r) e%r'e) mo'e&/

FLE?IBLE LOAN INSTALMENT PLAN (FLIPDA'ot$er "r#t o! "t# ."') pro)uct !rom H3 /T$"# "# %+#o to %##"#t t$e App+"c%'t to e%#"+& #ecure % +o%' "' t$e!o++o*"'( co')"t"o'/ IP "# u#e) *$e' t$e %pp+"c%'t %') co


17/61


%pp+"c%'t# $e'ce t*o "'come# /T$ere!ore "' t$e jo"'t p%&me't t$e& c%' com6"'e t$e"r "'come to rep%& t$e +o%'/et t$ere 6e Mr/ A %') B *$o *%'t to t%.e % +o%' !or 1= &e%r# /A "# t$e !%t$er %') B "# t$e #o' o! A /No*

co'#")er t$e #"tu%t"o' "' *$"c$ A %') B *%'t to t%.e % +o%' %') jo"'t+& rep%& "t /But A "# 2 &e%r# o+) %') B "#o'+& 2 /He'ce A *"++ ret"re %!ter @ &e%r# %') *"++ 'ot 6e rep%&"'( t$e EMI 6ut B c%' co't"'ue to rep%& t$e+o%'/ I' t$%t c%#e %+t$ou($ t$ere *"++ 6e % pro6+em %t ot$er p+%ce# 6ut "' H3 t$"# "# #o+-e) 6& t%."'( )"!!ere't"'come# "' t$e term#/ He'ce t$e "'come t$%t *"++ 6e co'#")ere) e%r+"er *"++ 6e t$e !%t$er8# "'come %') %t $"#ret"reme't or %t %'& ot$er #e+ecte) #t%(e o! rep%&me't *e *"++ 6e("' to co'#")er o'+& t$e "'come o! t$e #o'/

T$e %)-%'t%(e o! IP "' term# o! t$e App+"c%'t "# t$%t o! jo"'t p%&me't, per#o'%+"7%t"o', e%#& rep%&me't, %')!ree)om !rom m%'& po##"6+e pro6+em#/

I' t$e I++u#tr%t"o' t$e !%t$er "# (o"'( to p%& o'+& !or 10 mo't$# %') %!ter t$%t *e %re to co'#")er t$e #o'# #%+%r&o'+& !or t$e 'et rem%"'"'( F0 mo't$#/

PARI PASSU>SECOND MORTGAGE ARRANGEMENT3

H3 $%# % t"e


18/61


APPLICATION CAN BE MADE BEFORE SELECTING THE PROPERTY3

I')"-")u%+# m%& m%.e %' %pp+"c%t"o' !or t$e +o%' e-e' "! t$e propert& $%# 'ot 6ee' #e+ecte) or t$e co'#truct"o'$%# 'ot comme'ce)/ H3 c%' pro-")e %##"#t%'ce "' +oc%t"'( %' %ppropr"%te $ou#e to #uc$ cu#tomer#/

HOME IMPROVEMENT LOANS3

A# %' ec+u#"-e o!!er to "t# e"#t"'( cu#tomer# H3 o!!er# Home Impro-eme't o%' up to 100 o! t$e"mpro-eme't co#t %# comp%re) to t$e $ome "mpro-eme't +o%'# up to ?0 o! t$e "mpro-eme't co#t o!!ere) tot$e (e'er%+ pu6+"c/

FEE3

A proce##"'( !ee o! 0/ o! t$e +o%' %mou't %pp+"e) !or r#/ per r#/1000 o! t$e +o%' %pp+"e) !or "# p%&%6+e *$e't$e %pp+"c%t"o' !orm "# #u6m"tte) to H3/ T$"# !ee "# "' t$e re#pect o! co#t# "'c")e't%+ to t$e %pp+"c%t"o'/ ore%mp+e>

o%' %pp+"e) !or !ee#

R#/20000 R#/100R#/100000 R#/ 00

O' %ppro-%+ o! t$e +o%', % +o%' o!!er "# m%)e to &ou o' %ccept%'ce o! t$e o!!er/ You $%-e to p%& %'%)m"'"#tr%t"-e !ee o! R#/0/ o! t$e +o%' %ppro-e)/ You c%' %+#o p%& t$e proce##"'( !ee %') %)m"'"#tr%t"-e !ee

up!ro't "/e/ 1 o! t$e +o%' %t t$e t"me o! #u6m"##"o' o! t$e +o%' %pp+"c%t"o' "t#e+!/ T$"# !ee "# "' re#pect o! t$eco#t# "'c")e't%+ to t$e %pp+"c%t"o'/ T%e# %# %pp+"c%6+e *"++ 6e c$%r(e) o' t$e !ee# co++ecte)/

CHARGES3

or "e) R%te Home o%' CRHD %' e%r+& re)empt"o' c$%r(e o! 2 o! t$e %mou't 6e"'( prep%") "# p%&%6+e, "t$e %mou't 6e"'( rep%") "# more t$%' 2 o! t$e ope'"'( 6%+%'ce/ Ho*e-er u')er A)ju#t%6+e R%te Home o%'CARHD opt"o' e%r+& re)empt"o' c$%r(e# o! 2 "# p%&%6+e o'+& "' c%#e o! commerc"%+ re!"'%'ce/ You m%& 6ere9u"re) to #u6m"t t$e cop"e# o! &our B%'. St%teme't# or %'& ot$er )ocume't# t$%t H3 )eem# 'ece##%r& to-er"!& t$e #ource o! prep%&me't/You c%' m%.e p%&me't !or !ee# %') c$%r(e# 6& c$e9ue m%r.e) p%&ee8# %ccou't o'+&5 )r%*' o' % 6%'. "' % c"t&

*$ere H3 $%# %' o!!"ce or 6& )em%') )r%!t Cp%&%6+e %t p%r to H3D/

HOW TO APPLY

u#tomer c%' e"t$er )o*'+o%) C"' P3 !orm%tD t$e %pp+"c%t"o' !orm or (et t$e %pp+"c%t"o' !orm 6& E


19/61


t$e cu#tomer/ u#tomer# c%' m%.e p%&me't# 6& t$e c$e9ue m%r.e) p%&ee8# %ccou't o'+&5 )r%*' o' % 6%'. "' c"t& *$ere t$e H3 $%# %' o!!"ce, 6& )em%') )r%!t Cp%&%6+e %t p%rt to H3D or 6& c%#$/ u#tomer c%' m%.e

%' %pp+"c%t"o' %t %'& t"me %!ter t$e& $%-e )ec")e) to %c9u"re % $ou#e e-e' *$e' t$e $ou#e $%# 'ot 6ee' #e+ecte)or co'#truct"o' $%# 'ot comme'ce)/H3 *"++ co'#")er &our %pp+"c%t"o', m%.e e'9u"r"e# %# "t )eem# 'ece##%r& %') co'-e& "t# )ec"#"o' to &ou/ O'%ccept%'ce o! t$e o!!er, &ou *"++ $%-e to p%& %' %)m"'"#tr%t"-e !ee !or t$e +o%' %ppro-e)/ u#tomer c%' t%.e t$e)"#6ur#eme't o! t$e +o%' %!ter t$e propert& $%# 6ee' comp+ete) %') &ou $%-e "'-e#te) &our o*' co'tr"6ut"o' "'!u++ Co*' co'tr"6ut"o' "# t$e tot%+ co#t o! t$e propert& +e## H38# +o%'D/ T$e +o%' *"++ 6e )"#6ur#e) "' !u++ or "'#u"t%6+e "'#t%++me't# C'orm%++& 'ot ecee)"'( t$ree "' 'um6erDt%."'( "'to %ccou't t$e re9u"reme't o! t$e !u')#%') t$e pro(re## o! t$e co'#truct"o', %# %##e##e) 6& H3 %') 'ot 'ece##%r"+& %ccor)"'( to t$e 6u"+)er8#%(reeme't/

BPSM UNIVERSITY 1J SHWETA NAGPA


20/61


STAGES OF HOME LOAN

PROCESS

"r#t o! %++ )ocume't# %re co++ecte)


Recomme')%t"o'O-er CROVRD

3ou6+e $ec."'(O-er C3OVRD"

$r(

DISBURSE

The La$

App+"c%t"o'Mu'"r.%HUB o("' Sc%''"'(

3%t% E'tr&


21/61


RESEARCH MYTHODOLOGY

Re#e%rc$ met$o)o+o(& "# %' "mport%'t p%rt o! e-er& project/ Bec%u#e "t $e+p# "' .'o*"'( $o* to #e+ect t$erepre#e't%t"-e #%mp+e !rom t$e *or+) or t$e (e'er%+ popu+%t"o', t$e r"($t re#e%rc$ too+# %') tec$'"9ue# tocomp+ete t$e re#e%rc$/T$e #tu)& o! t$e co'#umer 6e$%-"or "# "mport%'t 6ec%u#e $e "# t$e ."'(/ T$e re#e%rc$ proce## "# 6%#e) upo'#ur-e& met$o), #o "' or)er *e (o to #er-"ce pro-")er %') #er-"ce# u#er *$"c$ "# t$e cu#tomer#/T$e re#e%rc$ "'-o+-e# t$e !o++o*"'( #tep#>

De,$e &he 1r-#e' a$% re"ear*h -e*&+e3T$e pro6+em %') o6ject"-e "# to %##e## t$e #er-"ce# o!!ere)6& t$e -%r"ou# #er-"ce pro-")er# %') *$%t t$e cu#tomer *%'t#/

De+e#1$4 &he re"ear*h 1#a$3 T$e #eco') #t%(e o! t$e re#e%rc$ met$o)o+o(& "# to )e-e+op % re#e%rc$

p+%'/ T$e re#e%rc$ p+%' )e#"('e) to t%.e t$e )ec"#"o' o' t$e )%t% #ource#, re#e%rc$ %ppro%c$e#, re#e%rc$"'#trume't#, #%mp+"'( p+%' %') co't%ct met$o)#/

S!r+e re"ear*h3 It *%# % )e#cr"pt"-e re#e%rc$/

Re"ear*h $"&r!'e$&3 T$e u#e o! %' e!!ect"-e re#e%rc$ "'#trume't "# -er& "mport%'t 6ec%u#e t$rou($t$"# "'#trume't *e co++ect )%t% "' t$"# project t$rou($ o6#er-%t"o'# %') per#o'%+ "'ter-"e* *ereco')ucte)/

Per"$a# $&er+e:3 %# *e *ere )o"'( )"rect #e++"'( *e "'ter%cte) *"t$ m& cu#tomer# %') %#.e) %6outt$e"r -"e*# "' #e+ect"'( % #er-"ce %') *$%t %re t$e"r *%'t# %') epect%t"o'# !rom % #er-"ce pro-")er/

Sa'1#$4 1#a$3 A!ter !"'%+"7"'( t$e re#e%rc$ %ppro%c$ %') "'#trume't# %#%mp+"'( mu#t 6e )e#"('e).

Sa'1#$4 !$&33%t% $%-e 6ee' co++ecte) !rom 6%'.#/

Sa'1#$4 "e3 It $%# 6ee' co++ecte) !rom !our 6%'.#/

Sa'1#$4 1r*e%!re3 *$%t proce## #$ou+) 6e u#e) to co++ect t$e #%mp+e/ So, repre#e't%t"o' #%mp+e,co'-e'"e'ce #%mp+"'( "# u#e)/

C##e*& &he $,r'a&$3 A!ter comp+et"'( %++ t$e #tep#, t$e )%t% %re co++ecte) !rom )"!!ere't #ource#/

A$a#e &he $,r'a&$3 A!ter t$e )%t% "# co++ecte) t$e& %re %'%+&7e) to .'o* t$e !"')"'(#/ T$e )%t% "#t$e' t%6u+%te) to )e-e+op t$e !re9ue'c& )"#tr"6ut"o'/

Pre"e$& &he ,$%$4"3 A# t$e +%#t #tep, t$e !"')"'(# %re pre#e'te) t$%t %re re+e-%'t to t$e m%jor m%r.et"'()ec"#"o'#/



22/61


ANALYSIS OF DATA



23/61


T$e $ome +o%'# pro-")e) 6& t$e 6%'.# %re more or +e## #%me %t t$e 6%#"c +e-e+/ T$e 6%'.# (e'er%++& tr& to (o

%$e%) o! ot$er 6%'.# "' term# o! %ttr%ct"'( 'um6er o! cu#tomer# to t$e"r cou'tr"e#/ or t$"# t$e& %re tr&"'( too!!er #ome u'"9ue #er-"ce# %# per t$e u'"9ue re9u"reme't# o! t$e u'"9ue "mport%'t cu#tomer#/

COMPARITIVE STATEMENT OF HOME LOAN

PARTIUARS H3 III PNB SBI

ROICIE3D 1= 1


24/61


10 to20&r#


25/61


COMPARISON OF MA/OR PLAYERS

T$e m%r.et# !or $ome +o%'# $%-e 6ee' #"77+"'( "' I')"%/ T$e #purt "' (ro*t$ "' rece't &e%r# %') t$e pro#pect o!co't"'ue) 6uo&%'c& "' )em%') $%-e %ttr%cte) m%'& p+%&er# to t$e "')u#tr& *$"c$ t"++ % coup+e o! &e%r# 6%c. $%)t*o m%jor p+%&er#< H3 %') I Hou#"'( "'%'ce/ T$e re#u+t "# cut1D M%"mum c%#$


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FD Tre%#ure c$e#t coc.er !%c"+"t&?D Po*er p%& ro++

@D Ret%"+ tre%#ur& "'#trume't#

CORPORATE BANKING

MOBIE OMMERSEIII 6%'. 'o* 6r"'(# 6%c. %ccou't K III cre)"t c%r) to cu#tomer# !"'(ert"p# /*"t$ mo6"+e commercecu#tomer c%' per!orm % *")e r%'(e o! 9uer& 6%#e) tr%'#%ct"o' !rom t$e"r or%'(e tm CMum6%"D K A"rte+C3EHID mo6"+e p$o'e , *"t$out e-e' m%."'( % c%++/1D Acce## mu+t"p+e %ccou't#2D B%+%'ce "'9u"r& to t$e +"'.e) %ccou't

:D $e9ue 6oo. re9ue#t=D M"'" #t%teme't +"#t"'( o! +%#t t$ree tr%'#%ct"o'#D Re9ue#t !or %ccou't #t%teme't# C6& m%"+ or !%D

ICICI

1D Attr%ct"-e IR2D 3oor #tep #er-"ce !rom e'9u"r& #t%(e t"++ t$e !"'%+ )"#6ur#eme't/:D No (u%r%'tor re9u"re)/=D %' tr%'#!er &our e"#t"'( $"($ "'tere#t r%te +o%'/D Spec"%+ 100 !u')"'( !or #pec"%+ propert"e#/

FACTORS AFFECTING YOUR LOAN AMOUNT

W"t$III B%'. Home o%'#9 !c%' (et %$ome +o%'#u"te) to &our 'ee)#. T$e$ome +o%' %mou't)epe')#o' &our rep%&me't c%p%6"+"t& %') "# re#tr"cte) to % m%"mum o! @0 o! t$e co#t o! t$e propert& or t$e co#t o!co'#truct"o' %# %pp+"c%6+e/ A 'um6er o! !%ctor# %re t%.e' "'to %ccou't *$e' %##e##"'( &our rep%&me't c%p%c"t&/Rep%&me't c%p%c"t& t%.e# "'to co'#")er%t"o' !%ctor# #uc$ %# "'come, %(e, 9u%+"!"c%t"o'#, 'um6er o! )epe')%'t#,#pou#eQ# "'come, %##et#, +"%6"+"t"e#, #t%6"+"t&, co't"'u"t& o! occup%t"o' %') #%-"'(# $"#tor&/Ho*e-er, t$ere %re *% 6& *$"c$ &ou c%' e'$%'ce &our e+"("6"+"t&/

T$e !"'%+ %mou't to 6e #%'ct"o'e) *"++)epe') o' &our rep%&me't c%p%c"t&/

Ho*e-er, *$%t &ou u+t"m%te+& %re e't"t+e) to *"++ $%-e to co'!orm *"t$"' t$e +"m"t# !"e) !or e%c$ +o%'/

A+#o, *$e' t$e comp%'& +oo.# %t t$e tot%+ co#t, re("#tr%t"o' c$%r(e#, tr%'#!er c$%r(e# %') #t%mp )ut& co#t# %re"'c+u)e)/

BPSM UNIVERSITY :2 SHWETA NAGPA

I! &our #pou#e "# e%r'"'(, put $"m$er %# % co


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D*!'e$&" re!re% ,r H'e La$ Sa$*&$

ICICI Ba$k H'e La$", I')"%8# +e%)"'( H'e La$" Pr+%er, o!!er# %ttr%ct"-e "'tere#t r%te# %')u'6e%t%6+e 6e'e!"t# to e'#ure t$%t &ou (et t$e 6e#t )e%+/ 4eep"'( &our co'-e'"e'ce "' co'#")er%t"o', *e %#. &ou!or m"'"m%+ m%')%tor& )ocume't# !or t$e "a$*&$$4 o! &our h'e #a$, to .eep t$e proce## tot%++& $%##+e

We re9u"re t$e !o++o*"'( )ocume't# to #%'ct"o' &our $ome +o%'>

Sa$*&$ D*!'e$&"omp+ete) %pp+"c%t"o' !orm

P$oto(r%p$

ee $e9ue

P$oto I)e't"t& Proo!

A(e Proo!

S"('%ture Ver"!"c%t"o' Proo!

Re#")e'ce A))re## Proo!

D*!'e$& ,r &he Sa#are%

%#t : mo't$#8 S%+%r& S+"porm 1F

B%'. St%teme't !or t$e +%#t F mo't$# !rom S%+%r& Accou't

Rep%&me't Tr%c. recor) o! e"#t"'( +o%'# o%' c+o#ure +etter

D*!'e$& ,r &he Se#,=e'1#e%

I'come T% Retur' omput%t"o' o! Tot%+ I'come Au)"tor# Report B%+%'ce S$eet Pro!"t K o## Accou'tcert"!"e) 6& $%rtere) Accou't%'t !or +%#t 2 &e%r# C: &e%r# !or Home E9u"t&D C6ot$ !or 6u#"'e## %') per#o'%+ o!p%rt'er#)"rector#D

B%'. #t%teme't !or t$e +%#t F mo't$# !rom oper%t"'( %ccou't

Rep%&me't Tr%c. recor) o! e"#t"'( +o%'# o%' c+o#ure +etter

Bo%r) Re#o+ut"o' "' c%#e o! % comp%'&

Proo! o! e"#te'ce

O!!"ce A))re## Proo!

Photo Identity Proof, Residence Address Proof, Signature Verification Statement for all the main partners /directors.

BPSM UNIVERSITY :: SHWETA NAGPA
http://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htmhttp://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htm


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HOME LOAN

1D u#tomer mu#t 6e %t 21 &e%r o! %(e *$e' t$e +o%' "# #%'ct"o'e)/2D T$e +o%' mu#t term"'%te 6e!ore or *$e' &ou t*"' F &e%r o! %(e or 6e!ore ret"reme't, W$"c$e-er "# e%r+"er/:D u#tomer mu#t 6e emp+o&e) or #e+! emp+o&e) *"t$ re(u+%r #ource o! "'come

LOAN AMOUNT

A 'um6er o! !%ctor# %re t%.e' "'to %ccou't *$e' %##e##"'( rep%&me't c%p%c"t&/

u#tomer "'come, %(e, 'um6er o! )epe')e't#, 9u%+"!"c%t"o', %##et K+"%6"+"t"e#, #t%6"+"t& %') co't"'u"t& o!cu#tomer emp+o&me't/ Bu#"'e## "# o'e o! t$em/ Ho*e-er t$ere %re *% 6& *$"c$ &ou c%' e'$%'ce &oure+"("6"+"t&/

I! t$e cu#tomer #pou#e "# e%r'"'( put $e#$e %# % co


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0 6ro.er%(e o' !"r#t #%+e propert"e# %cce## t$e e't"re m%r.et u')er our roo! #"te -"#"t# to t$e propert"e# #$ort+"#te) 6& &ou/ He+p "' 'e(ot"%t"'( t$e 6e#t pr"ce/ He+p t$e +e(%+ )ocume't%t"o'/

#

LISTINGS BELOW ARE THE STEP INVOLVED IN AVAILING OF A HOMELOAN

A per#o' %pp+"e# !or % $ome +o%'

T$e eecut"-e meet# t$e %pp+"c%'t K 6r"e!# $"m t$e e't"re +o%' proce##, re9u"reme't# K t$e -%r"ou#opt"o'# %-%"+%6+e/

T$e %pp+"c%'t c$oo#e# % $ou#"'( !"'%'ce comp%'& CHD K $%')o-er t$e "'come

3ocume't to t$e eecut"-e %re t$e "'come )ocume't# %re $e%)e) o-er to t$e H !or e+"("6"+"t& K

%ppro-%+/

T$e H -er"!"e# t$e )ocume't# K c$ec.# t$e rep%&"'( c%p%c"t&, #%-"'( $%6"t#, te'ure o! #er-"ce# etc/ o!t$e %pp+"c%'t K %ppro-e# t$e +o%' %mou't/

A!ter %ppro-%+ %' o!!er +etter "# ("-e' to t$e %pp+"c%'t 6& t$e H, %+o'( *"t$ +"#t o! or"("'%+ t"t+e)ocume't# t$%t $%-e to $%') o-er to t$e H/

T$e %pp+"c%'t ("-e# t$e or"("'%+ propert& t"t+e )ocume't to t$e H

T$e H #crut"'"7e# t$e +e(%+ K t$e tec$'"c%+ %#pect# o! t$e or"("'%+ t"t+e )ocume't/

I! t$e H "# #%t"#!& %# to t$e +e(%+ K tec$'"c%+ %#pect o! t$e )ocume't t$e' t$e %pp+"c%'t "# c%++e) to #"('t$e +o%' %(reeme't

T$e +o%' )"#6ur#eme't #c$e)u+e "# )ec")e) 6& t$e H %ccor)"'( to t$e #t%(e o! co'#truct"o' CI!

propert& u')er co'#truct"o'D or % o'et"me p%&me't "# m%)e "! propert& "# re%)& !or Po##e##"o'/ T$e %pp+"c%'t (et# po##e##"o' o! t$e propert& )epe')"'( upo' t$e +e-e+ o! comp+et"o' o! t$e propert&/

T$e %pp+"c%'t c%' #t%rt p%&"'( t$e EMI#/

DISBURSEMENT

u#tomer +o%' *"++ 6e )"#6ur#e) %!ter &ou ")e't"!& K #e+ect t$e propert& or t$e $ome t$%t cu#tomer %repurc$%#"'( %') o' t$e"r #u6m"##"o' o! t$e re9u"#"te +e(%+ )ocume't#/W$"+e t$e cu#tomer m%& 6e u')er "mpre##"o' t$%t t$e +"#t o! )ocume't# %#.e) !or "t "# r%t$er ete'#"-e/ E%c$ %')e-er& #"'(+e )ocume't %#.e) !or *"++ 6e -er"!"e) K c$ec. to e'#ure t$e"r #%!et&/ T$"# m%& t%.e #ome t"me 6ut t$e6%'.# *%'t to e'#ure % c+e%r t"t+e %') *"++ comp+ete %++ t$e +e(%+ K tec$'"c%+ -er"!"c%t"o' to e'#ure t$%t t$e& $%-e

!u++ r"($t to t$e"r $ome/T$e 2:0 % c+e%r%'ce o! t$e #e++er# or :?1 c+e%r%'ce !rom t$e %ppropr"%te "'come t% %ut$or"t"e# C"! %pp+"c%6+eD "#%+#o 'ee)e) o' #%t"#!%ctor& comp+et"o' o! %6o-e, o' re("#tr%t"o' o! co'-e&%'ce )ee) %') o' t$e "'-e#tme't o!&our o*' co'tr"6ut"o', t$e +o%' %mou't C%# *%rr%'te) 6& t$e #t%(e o! co'#truct"o'D *"++ 6e )"#6ur#e) 6& III/T$e )"#6ur#eme't *"++ 6e "' !%-or o! t$e 6u"+)er#e++er/

BPSM UNIVERSITY : SHWETA NAGPA


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At III B%'. Home o%'#, *e )"#6ur#e t$e +o%' %mou't %!ter &ou ")e't"!& %') #e+ect t$e propert& or $ome t$%&ou %re purc$%#"'( %') #u6m"t t$e re9u"#"te +e(%+ )ocume't#/

W$"+e &ou m%& 6e u')er t$e "mpre##"o' t$%t t$e +"#t o! )ocume't# %#.e) !or "# r%t$er ete'#"-e, p+e%#e 'ote t$%t "# !or &our o*' (oo)/ E%c$ %') e-er& #"'(+e )ocume't %#.e) !or *"++ 6e -er"!"e) %') c$ec.e) to e'#ure &our#%!et&/T$"# m%& t%.e #ome t"me 6ut *e *%'t to e'#ure % c+e%r t"t+e %') *"++ comp+ete %++ t$e +e(%+ %') tec$'"c%+-er"!"c%t"o'# to e'#ure t$%t &ou $%-e !u++ r"($t# to &our $ome/Your +o%' *"++ 6e )"#6ur#e) %!ter &ou ")e't"!& %') #e+ect t$e propert& or $ome t$%t &ou %re purc$%#"'( %') o'&our #u6m"##"o' o! t$e re9u"#"te +e(%+ )ocume't#/

T$e 2:0 A +e%r%'ce o! t$e #e++er %') or :?I c+e%r%'ce !rom t$e %ppropr"%te "'come t% %ut$or"t"e# C"!%pp+"c%6+eD "# %+#o 'ee)e)/O' #%t"#!%ctor& comp+et"o' o! t$e %6o-e, o' re("#tr%t"o' o! t$e co'-e&%'ce )ee) %') o' t$e "'-e#tme't o! &our

o*' co'tr"6ut"o', t$e +o%' %mou't C%# *%rr%'te) 6& t$e #t%(e o! co'#truct"o'D *"++ 6e )"#6ur#e) 6& III B%'./

D"-!r"e'e$& D*!'e$&"

Propert& )ocume't# C%# per PK3 !or re#pect"-e #t%te# %') %# %#.e) 6& emp%'e++e) +%*&er# !or "')"-")u%+ c%#e#D

%c"+"t& A(reeme't

3"#6ur#%+ Re9ue#t orm

$e9ue Su6m"##"o' orm !or Pre EMI %') EMI c$e9ue#

ES or Auto 3e6"t !or III B%'. %ccou't $o+)er# or Po#t 3%te) $e9ue# !or EMI Pre EMI

Per#o'%+ Gu%r%'tor8# 3ocume't# CPG orm, P$oto(r%p$, I)e't"t& Proo!, A))re## Proo!, S"('%ture Ver"!"c%t"o'%') I'come )ocume't#, "! %pp+"c%6+eD

I' c%#e o! propert& "# o*'e) 6& % comp%'&

Memor%')um o! E'tr&

orm @

NO

AMOUNT

T$"# +%r(e+& )epe') o' % 'o/ o! !%ct# +".e o'e# %(e ,pro!e##"o', #%+%r&, t$e c"t& o'e re#")e "# %mo'( ot$er #uc$!%ctor#/ "t -%r"e# 6et*ee' 2/1+%.$ to 1crore )epe')"'( o' t$e +e')er< %# t$e ru+e o! t$e t$um6, )epe')"'( o' Ho'e $%-e to cou($ up 1 < 20 o! t$e +o%' %mou't %# t$e )o*' p%&me't/ or #m%++er %mou't, t$"# m%& 'ot 6emuc$/ But !or !"(ure rem%"'"'( "'to +%.$ t$"# cou+) m%.e +o%)# o! )"!!ere'ce/ or e/(/ %' %p%rtme't o! co#t"'( R10 +%.$ m%& (et @ !"'%'c"'(, #o o'e *"++ $%-e to %rr%'(e !or rem%"'"'( R# 1 +%.$/ I! o'e t%.e# t$"# "'to%mou't t$e %))"t"o'%+ t$ou#%')# *"++ )e!"'"te+& put % #tr%"' o' o'e# !"'%'ce#/

BPSM UNIVERSITY :F SHWETA NAGPA
http://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htmhttp://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htm


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TENURE

Ge'er%++& t$e m%"mum te'ure o! $ome +o%'# "# 1 &e%r#, *"t$ % !e* +e')er# o!!er"'( te'ure o! 20 &e%r# or moreIII o!!er# 1 &e%r +o%'/ T$e +o'(er t$e te'ure, t$e more o'e p%& "' tot%+ "'tere#t 6ut o'e# mo't$+& p%&me't*"++ 6e +e##/ So )epe')"'( o'e# e%r'"'( pote't"%+ K 6%'. 6%+%'ce o'e c%' c$oo#e %' %ppropr"%te te'ure/ A'"mport%'t re9u"reme't o! mo#t o! t$e 6%'.# H# "# t$%t o'e p% up t$e e't"re +o%' 6e!ore o'e ret"re#/ O'e c%'%+*% prep%& o'e# e't"re +o%' %mou't 6e!ore "t "# )ue/ T$ere "# % tre') to )o %*%& *"t$ t$e pre


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T$e "'tere#t r%te# %') EMI8# %re 'ot o'+& t$e co#t !%ctor/ Ne-er u')ere#t"m%te $o* muc$ t$e proce##"'( !ee %')%)m"'"#tr%t"o' !ee# %mou't to/ A 0/ %)m"'"#tr%t"o' !ee# %') 0/ proce##"'( !ee o' #%&, % R#/00000 +o%'

*ou+) 6e R#/000/ ot$er t"me#"t cou+) 6e ju#t o'e !ee Ce"t$er %)m"'"#tr%t"o' or proce##"'( 6ut cou+) &et *or. outo 6e muc$ more "! "t "# co'#")er%6+& $"($er %t, #%&, 2/ or :/ T$e -%r"ou# ot$er !ee#, *$"c$ o'e "# re9u"re) top%& %+o'( *"t$ t$e m%r("' %mou't %re>

INTEREST TA?3

T$"# "# t% p%&%6+e o' t$e "'tere#t p%") o' % $ome +o%' %') 'ot t$e pr"'c"p%+/ T$"# "# #omet"me# "'c+u)e) "' t$e"'tere#t r%te o! t$e +o%', or m%& 6e c$%r(e) #ep%r%te+& %# "'tere#t t%/

PROCESSING CHARGE

It "# t$e !ee p%&%6+e to t$e +e')er o' %pp+&"'( !or % +o%'/ It "# e"t$er % !"e) %mou't 'ot +"'.e) to t$e +o%' or m%&6e % perce't o! t$e +o%' %mu't/ T$e +o%' %mou't rece"-e) 6& &ou c%' 6e +e## t$%' proce##"'( !ee/

PREPAYMENT PENALTIES

W$e' t$e +o%' "# p%") 6%c. 6e!ore t$e ') o! t$e %(ree) )ur%t"o' % pe'%+"t& "# c$%r(e) 6& #ome 6%'.# orcomp%'"e#, *$"c$ "# u#u%++& 6et*ee' 1 %') 2 o! t$e %mou't 6e"'( prep%")/

OTHERS

It "# 9u"te po##"6+e t$%t #ome +e')# m%& +e-& % )ocume't%t"o' or co'#u+t%'t c$%r(e/

ICICI BANK ANNOUNCES ITS BASE RATE9 VALID FROM /ULY ;9 6;

III B%'. $%# %''ou'ce) % #$"!t "' t$e e"#t"'( 6e'c$m%r. r%te !rom +o%t"'( Re!ere'ce R%te CRRD I


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S%'ct"o' %ppro-%+ *"t$out $%-"'( #e+ecte) % propert&/

ree Per#o'%+ Acc")e't I'#ur%'ce CTerm# K o')"t"o'#D

I'#ur%'ce opt"o'# !or &our $ome +o%' %t %ttr%ct"-e prem"um

PUN/AB NATIONAL BANK

INTRODUCTION

PNB $%# o-er =00 6r%'c$e# %') o!!"ce# 6r"'("'( t$e Pu'j%6 N%t"o'%+ B%'. to &our )oor#tep/ Arou') 2=00

o!!"ce# come u')er t$e 'et*or. o! e'tr%+"7e) B%'."'( So+ut"o' or BS/ A 'ee) !or ce'tr%+"7e) 6%'."'( #temprompte) PNB to (o computer"7e) %') *$%t !o++o*e) *%# t$e e#t%6+"#$me't o! BS "' Pu'j%6 N%t"o'%+ B%'.6r%'c$e# "' %++ t$e +e%)"'( c"t"e# +".e 3e+$", Pu'e, $e''%", Mum6%", A$me)%6%), $%')"(%r$, Gur(%o',H&)er%6%), %+%')$%r, 4o+.%t%, u)$"%'%, No)%+ %') B%'(%+ore/ I'ter'et B%'."'( Ser-"ce# %re pro-")e) to %++cu#tomer# "' t$e BS 6r%'c$e#/ A 6r%'c$ %') ATM +oc%tor "# %+#o %-%"+%6+e o' t$e o!!"c"%+ *e6#"te o! Pu'j%6N%t"o'%+ B%'./ or %' o-er-"e* o! t$e %''u%+ report or t$e 6%'. pro!"+e, t$e #"te c%' 6e re#ource!u+/ T$e *e6#"te%+#o pro-")e# "'!o o' t$e c%reer# %') recru"tme't# %t PNB %') t$e e%m re#u+t#/ T$e c%reer# %t '%t"o'%+"7e) 6%'.+".e PNB %re t$e mo#t #ou($t %!ter o'e %') c%')")%te# %re #e+ecte) o' t$e 6%#"# o! t$e"r e%m re#u+t/ PNB toppe)t$e Be#t P%&"'( ommerc"%+ B%'. c%te(or& *"t$ %' o-er%++ r%t"'( o! @?/= %# e-%+u%te) 6& t$e SSSRet"reme't, 3e%t$ K u'er%+ Be'e!"t# Pro(r%m/

PROFILE OF PNB

T$e pro!"+e o! t$e PNB #$o*# #uper"or -a$k$4 "er+*e" "' corpor%te, per#o'%+ %') "'ter'%t"o'%+ 6%'."'(,"')u#tr"%+ %') %(r"cu+tur%+ !"'%'ce %') !"'%'ce o! tr%)e/ Pu'j%6 N%t"o'%+ B%'. 6o%#t# o! % -%r"e) c+"e'te+eco'#"#t"'( o! #m%++ %') me)"um "')u#tr"%+ u'"t#, eporter#, mu+t"


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o! "t# A##oc"%te B%'.# %+re%)& 'et*or.e), to)%& "t o!!er# t$e +%r(e#t 6%'."'( 'et*or. to t$e I')"%' cu#tomer/ T$B%'. "# %+#o "' t$e proce## o! pro-")"'( comp+ete p%&me't #o+ut"o' to "t# c+"e'te+e *"t$ "t# o-er @00 ATM#, %')

ot$er e+ectro'"c c$%''e+# #uc$ %# I'ter'et 6%'."'(, )e6"t c%r)#, mo6"+e 6%'."'(, etc/T$e o6ject"-e# o! t$eomp%'& %re "' +"'e *"t$ o6ject"-e# +%") )o*' 6& RBI !or t$e Pr"m%r& 3e%+er#>

Stre'(t$e' t$e "'!r%#tructure "' t$e (o-er'me't #ecur"t"e# m%r.et "' or)er to m%.e "t -"6r%'t, +"9u") %') 6ro%)6%#e)/

E'#ure t$e )e-e+opme't o! u')er*r"t"'( %') m%r.et m%."'( c%p%6"+"t"e# !or Go-er'me't Secur"t"e#Impro-e #eco')%r& m%r.et tr%)"'( #tem, *$"c$ *ou+) co'tr"6ute to pr"ce )"#co-er&, e'$%'ce +"9u")"t& %')

tur'o-er %') e'cour%(e -o+u't%r& $o+)"'( o! Go-er'me't #ecur"t"e# %mo'(#t % *")er "'-e#tor 6%#eBecome %' e!!ect"-e co')u"t !or co')uct"'( ope' m%r.et oper%t"o'#/

PNB HISTORY

Pu'j%6 N%t"o'%+ B%'. o! I')"% *%# e#t%6+"#$e) 6& %+% %jp%t R%" "' t$e pre


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#t%')%r)"7e 6r%'c$ proce##e#, %c$"e-e $"($ #c%+%6"+"t& !or !uture 6u#"'e## (ro*t$, pro-")e !+e"6"+"t& o! cre%t"'("''o-%t"-e 6%'."'( pro)uct# to "t# +"'e# o! 6u#"'e##, %') %t t$e #%me t"me, re)uce o-er%++ co#t#/ T$e -"#"o'%r&

7e%+ %') t$e !utur"#t"c -"e* o! t$e B%'.8# top m%'%(eme't "' t$e &e%r 200?


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PNB G$%r Su)$%r Yoj%'% $ome +o%'# %re o!!ere) !or up (r%)%t"o', re'o-%t"o' or rep%"r o! $ou#e!+%t/ It "'c+u)e#%mo'( ot$er#, "'ter'%+ %') eter'%+ rep%"r#, *%ter proo!"'(, roo!"'(, !+oor"'(, e+ectr"c%+, *oo)*or. etc/ T$e +o%'

%mou't r%'(e# !rom % m"'"mum o! R# 0,000 to % m%"mum o! R#/ 1000000/ Borro*erQ# m"'"mum co'tr"6ut"o'*"++ 6e 2 o! t$e e#t"m%te) co#t o! rep%"r#re'o-%t"o'#

INDIVIDUALor co'#truct"o'purc$%#e o! $ou#e!+%t> < ? o! t$e co#t o! co'#truct"o' o! $ou#e or purc$%#e o! $ou#e!+%t/o#t o! c%r p%r."'( up to t$e m%"mum ete't o! o! t$e co#t o! !+%t$ou#e c%' %+#o 6e "'c+u)e) "' t$e co#t o!t$e project/or c%rr&"'( out rep%"r# re'o-%t"o'# %))"t"o'# %+ter%t"o'#> < ? o! t$e e#t"m%te) co#t #u6ject to m%"mum o!R#/ 20 +%c#/o%' "# %-%"+%6+e up to R#/ 20 +%c# !or purc$%#e o! %') P+ot/

o%' "# %-%"+%6+e m%"mum up to R#/ 2 +%c# !or !ur'"#$"'(

PRODUCT RANGE OF COMPANY>INDUSTRY3

T$e pro)uct# %') #er-"ce# pro-")e) 6& t$e PNB %re "' -%r"ou# !"e+)#, #uc$ %#>

NRI #er-"ce# I'ter'%t"o'%+ 6%'."'( orpor%te 6%'."'( A(r"cu+tur%+ 6%'."'(

I'ter'%t"o'%+ 6%'."'(

ELIGIBILITY

A(e o! t$e %pp+"c%'t mu#t 6e +e## t$%' F0 &e%r#/E"#t"'( $ome +o%' 6orro*er c%' %+#o %pp+& pro-")e) t$e"r +o%' %ccou't "# re(u+%r %') 'o IR "rre(u+%r"t& per#"#t

DOCUMENTS NEEDED

1/ Proo! o! ")e't"t&2/ Proo! o! "'come

:/ Proo! o! re#")e'ce=/ B%'. #t%teme't or P%## Boo. *$ere #%+%r& or "'come "# cre)"te)// E)uc%t"o' ert"!"c%teF/ P$oto#?/ S%+%r& #+"p# K !orm 1F@/ I'come t% retur' +%#t : &e%r# %+o'( *"t$ 6%+%'ce #$eet#/J/ A##et# +"%6"+"t"e# #t%teme't#/10/ 3ocume't# o! propert&/

BPSM UNIVERSITY =2 SHWETA NAGPA


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11/ E#t"m%te o! co'#truct"o'/12/ Gu%r%'tor

FREEHOLD AND LEASEHOLD PROPERTY

T$e +o%' c%' 6e (r%'te) 6ot$ !or !ree$o+) %') +e%#e$o+) propert&/I' c%#e o! +e%#e$o+), +o%' c%' 6e (r%'te) o' t$e 6%#"# o! po*er o! %ttor'e& 6%#"# !rom or"("'%+ %++otee *$ere33APU3AHU3A perm"t co'-er#"o' o! +e%#e$o+) "'to !ree$o+) propert& ot$er*"#e %)-%'ce "# 'ot perm"tte)%(%"'#t p+ot purc$%#e) o' Po*er o! Attor'e& 6%#"#/

E?TENT OF LOAN

or co'#truct"o'purc$%#e) o! $ou#e!+%t ? o! t$e co#t o! co'#truct"o' or purc$%#e o! $ou#e!+%t/or c%rr&"'( out rep%"r#re'o-%t"o'%))"t"o'#%+ter'%t"o'> < ? o! t$e e#t"m%te) co#t #u6ject to m%"mum o! R#

20 +%c#/o%' up to R#/ 20 +%c# !or purc$%#e o! +%')p+oto%' "# %-%"+%6+e m%"mum up to R#/ 2 +%c# !or !ur'"#$"'(

CHARGES

Pre payment charges 2%

Balance Transfer Charges

(incase of refinance)2%

Part-payment Charges Nil

Switching Charges

(Fixed to Floating or vice-a-versa)Nil

SPEED OF SANCTION OF LOAN

T$e +o%' *"++ 6e #%'ct"o'e) *"t$"' ? *or."'( )%/

TENURE3

You c%' rep%& t$e +o%' o-er % m%"mum per"o) o! 2 &e%r# u')er 6ot$ RH %') ARH "' SBI / Rep%&me't*"++ 'ot or)"'%r"+& ete') 6e&o') &our %(e o! ret"reme't C"! &ou %re emp+o&e)D or o' &our re%c$"'( F &e%r# o!%(e, *$"c$e-er "# e%r+"er/

BPSM UNIVERSITY =: SHWETA NAGPA


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RATE OF INTEREST

or rep%&me't per"o)"e) Opt"o' !or+o%'#CUpto 20+%cD

"e) Opt"o' !or+o%'#CA6o-e 20+%cD

+o%t"'( Opt"o'!or+o%'#CUpto 20+%cD

+o%t"'( Opt"o' !or+o%'#CA6o-e 20+%cD

"D Upto &e%r# J/2 10/00 @/? J/0

""D A6o-e K upto 10 &e%r# 10/00 10/2 J/00 J/0

"""D A6o-e 10 K upto 20 &e%r# 10/0 10/? J/2 J/?

"-D A6o-e 20 &r# K upto 2&r#/

10/? 11/00 J/0 10/00

T$e "'tere#t r%te c%' 6e !"e) or !+o%t"'(Opt"o' c%' 6e c$%'(e) !rom !"e) to !+o%t"'( %') -"ce -er#% *"t$ !+%t c$%r(e# o! 2 !ee o' 6%+%'ce out#t%')"'(/"e) "'tere#t r%te 6e re#et %!ter % 6+oc. o! &e%r "' re#pect o! +o%'# )"#6ur#e) o' or %!ter 1/0@/200F

DOCUMENTATION CHARGES

R#/ 1:0 Ser-"ce T%

UPFRONT FEE

or +o%'# up to R#/ :00 +%c# 0/0 o! t$e +o%' %mou't *"t$ % c%p o! R#/ 20,000 o%'# !or NRI# %') PIO#

SBI Free%'> P+e)("'( ot$er !"'%'c"%+ #ecur"t& t$%' mort(%("'( t$e $ou#e

SBI Ma5 Ga$> Oper%te &our $ome +o%' %ccou't +".e &our SB or urre't Accou't

PRODUCT RANGE OF COMPANY>INDUSTRY3

T$e pro)uct# %') #er-"ce# pro-")e) 6& t$e SBI %re "' -%r"ou# !"e+)#, #uc$ %#> B%'."'( #er-"ce# NRI #er-"ce# I'ter'%t"o'%+ 6%'."'( orpor%te 6%'."'( A(r"cu+tur%+ 6%'."'( I'ter'%t"o'%+ 6%'."'(

SBI HOUSING LOAN

Fea&!re"

SBI Home o%' pro-")e# 'o c%p o' m%"mum +o%' %mou't !or t$e purc$%#eco'#truct"o' o! $ou#e!+%t/

T$ere "# %' opt"o' to c+u6 t$e "'come o! t$e %pp+"c%'tQ# #pou#e %') c$"+)re' to compute t$e e+"("6+e +o%'%mou't/

T$e 6%'. pro-")e# !ree per#o'%+ %cc")e't "'#ur%'ce co-er/

A comp+"me't%r& "'ter'%t"o'%+ ATM cum 3e6"t c%r) "# %+#o pro-")e) 6& SBI/

O' t$e #pot "' pr"'c"p+e %ppro-%+ "# % #pec"%+ pro-"#"o' !or t$e %pp+"c%'t/ I! %++ t$e re9u"re) )ocume't# %re #u6m"tte) 6& t$e %pp+"c%'t, SBI Home o%' "# #%'ct"o'e) *"t$"' F )%

o! t$e )%te o! #u6m"##"o'/

T$e %pp+"c%'t c%' %+#o co'#")er SBIQ# Home o%' %# % Term o%' or %# %' O-er)r%!t !%c"+"t&, "' c%#e$e#$e *%'t# to #%-e o' "'tere#t %') m%"m"7e (%"'#/

SBI Home o%' %+#o pro-")e# !ree per#o'%+ %cc")e't "'#ur%'ce co-er up to R# =0 %.$#/

Rep%&me't "# perm"tte) up to ?0 &e%r# o! %(e, *$"c$ "# %' %))e) %)-%'t%(e o! SBI Home o%'/SCHEMES PROVIDED BY SBI

BPSM UNIVERSITY =@ SHWETA NAGPA


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T$e Mo#t Pre!erre) Home o%' pro-")er SBI B%'. o!!er# % Home o%'*"t$ Attr%ct"-e I'tere#t R%te# *"t$

%te#t Sc$eme# %') Be'e!"t#/ SBI%+#o pro-")e# % Hou#"'( +o%'*"t$ )"!!ere't #c$eme#/ Sc$eme# Are> T$e )r%#t"c re)uct"oo! m"'"mum )o*' p%&me't +e-e+# !rom 20 to 0 A !ocu#e) e!!ort to t%r(et t$e +o* "'come 6orro*er T$e re)uct"o' "' pr"-%te mort(%(e "'#ur%'ce re9u"reme't# o' $"($ +o%' to -%+ue mort(%(e# T$e "'cre%#"'( u#eo! #o!t*%re to #tre%m+"'e t$e or"("'%t"o' proce## %') mo)"!&rec%#t )e+"'9ue't +o%'# "' or)er to .eep t$emc+%##"!"e) %# curre't $%'(e# "' t$e %ppr%"#%+ proce## *$"c$ $%# +e) to *")e#pre%) o-er %ppr%"#%+o-er T$e Ro+e o! 3e+"'9ue'c& M%'%(eme't/ T$e& #tu)"e) t$%t Pu6+"c "'-e#tme't "' %') promot"o' o!$omeo*'er#$"p %') t$e $ome mort(%(e m%r.et o!te' re+"e# o' t$ree ju#t"!"c%t"o'# to #upp+eme't #$e+ter (o%+#> to6u"+) $ou#e$o+) *e%+t$ %') eco'om"c #e+!


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!urt$er t$e#e o6ject"-e#, $o*e-er, %') #omet"me# u')erm"'e t$em/ T$e mo#t -"#"6+e tr"((er# o! t$e rece't #ur(e"' #u6 pr"me )e+"'9ue'c& $%-e pro)uce) c%++# !or emer(e'c& !orec+o#ure %-o")%'ce "'ter-e't"o'# C%# *e++ %#

!ro't


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-%r"%t"o' per#"#t# %cro## "'come (roup#/ T$"# %rt"c+e emp+o rece't mort(%(e or"("'%t"o' )%t% to !ocu# o' t$ere-e%+e) pre!ere'ce# o! +o*< %') mo)er%te


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re-e%+ t$%t )ur"'( 200=


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21D I' 1JJ1 Su#%' M/ W%c$ter %') P%u+ S/ %+em$%) #tu)"e) %6out t$e ommu'"t& Re"'-e#tme't %') re)"tR"#.> E-")e'ce !rom %' A!!or)%6+e Home o%' Pro(r%m/ T$"# #tu)& e%m"'e# t$e per!orm%'ce o! $ome

purc$%#e +o%'# or"("'%te) 6& % m%jor )epo#"tor& "'#t"tut"o' "' P$"+%)e+p$"% u')er % !+e"6+e +e')"'( pro(r%m6et*ee' 1J@@ %') 1JJ=/ We e%m"'e +o'(


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CONCLUSION

T$e I')"%' cu#tomer $%# come % +o'( *%& !rom purc$%#"'( to !u+!"++"'( t$e"r 'ee)# !rom 6u&"'( % $ou#ecu#tomer# 'o* (r%6 e-er&t$"'( t$%t come# t$e"r *%& 6ut t$e& )o t$e"r o*' #ur-e& o! opt"mum +o%'# #%me "# t$ec%#e *"t$ 6%'.# K $ou#"'( +o%'#/ W"t$ "''umer%6+e c$o"ce# 6e!ore $"m, t$e cu#tomer "# 'ee)e) t$e' ."'(/ It "#t$ere!ore "mper%t"-e t$%t "! t$e 6%'. $%# to #uccee) "' compet"t"-e *or+), "t #$ou+) 6e tec$'o+o("c%+ #t%rr&/u#tomer ce'tr"c pro(re##"-e )r"-e' 6& $"($e#t #t%')%r) o! cooper%t"-e (o-er'%'ce K (u")e) 6& #ou') et$"c%+-%+ue# K %6o-e %++ #$ou+) $%-e per#o'%+"7e) cu#tomer #er-"ce#/ T$ere "# #cope o! ep+o"t"'( t$e -%#t m"))+e"'come (roup 6& re+e%#"'( +o%'# *"t$ #pec"%+ "'tere#t r%te, *$"c$ *ou+) 6e 6e'e!"c"%+ to 6ot$ p%rt"e#/

BPSM UNIVERSITY J SHWETA NAGPA


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RECOMMENDATION

T$e !o++o*"'( #u((e#t"o'# %re #tro'(+& recomme')e)>

To 6ro%)e' t$e cu#tomer 6%#e t$e -%#t m"))+e "'come #tr%t% #$ou+) 6e !u++& ep+o"te)/

S"mp+"!& t$e proce)ure, re)uce #er-"ce c$%r(e# K )em%') o'+& t$e 6%#"c e##e't"%+ proo!/

Mo#t 6%'.# %re re+uct%'t to %)-%'ce +o%' to t$e #er-"ce c+%##/ E/(/ +%* &e%r#, po+"ce o!!"cer# etc/ t$"#%#pect mu#t 6e ep+o"te)/

A)opt"o' o! !+e"6+e K more +e'"e't pe'%+t& #$ou+) t$e

u#tomer !%"+# to )epo#"t t$e p%&me't o' t"me/ T$e pe'%+t& #$ou+) 6e c%#e to c%#e 6%#"# r%t$er t$%' t$e#%me !or t$e e't"re cu#tomer 6%#e/

Re#tr"ct"o' to 6e re)uce) to 6%re m"'"mum !or +o%' %)-%'ce# K !or rep%&me't/ or e/(/ o!!er# o'( termrep%&me't !%c"+"t"e# K $%-e 'o %(e re#tr"ct"o' to c$oo#"'( rep%&me't/ T$e m%"mum %(e !or rep%&me'tcou+) 6e "'cre%#e to F


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Documents

49643518-project-report.pdf