43 tricks to master

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    Research Paper & Strategic Brief

    Health Information Systems

    in Developing Countries 

    May 2009

     A Landscape Analysis 

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      Vital Wave Consulting HIS © 2009Page 1 • Contents

    Contents

    "#$%&$%' ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( ) 

     *+,$#-.&/0&1&$%' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 2 

    34&+5%67& 85119:; (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( &'&9:+? @&%?#/' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )A 

     B&:16$#.#0; (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )2 

    C9$/'+9D& E7&:76&- (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )

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      Vital Wave Consulting HIS © 2009Page 2 • Acknowledgements

    [09$/9 ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V) 

     \6&%$91 ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V2 

     *DD&$/64 *] \9.5& "?96$ *$9.;'6' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V

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      Vital Wave Consulting HIS © 2009Page 3 • Acknowledgements

    Acknowledgements

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    In India

    @9$6'? X519: #H =$%:9I&9.%?b 86//?9:%?9 8?9$,9: #H F:6'?%&&b F:( >9%%9$ "?9$/a F:( B9:5$ 8&&1 9$/ N9c6$/&: Z8 8&&:9?a 9.. #H %?& @6$6'%:; #H I&9.%? 9$/ `916.; ^&.H9:&a=$/69b Z:976$ 8:679'%979 #H =88a =$/69b *$9$/ 89?5 #H J9%6#$9. >5:9. I&9.%? @6''6#$a=$/69b 9$/ >9c&'? "?#5/?9:;(

    In Zambia

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    In Brazil

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      Vital Wave Consulting HIS © 2009Page 4 • Acknowledgements

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      Vital Wave Consulting HIS © 2009Page 5 • Executive Summary

    Executive Summary

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    Research methods

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    Health Care Trends shaping national health information systems today

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      Vital Wave Consulting HIS © 2009Page 6 • Executive Summary

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    ‘First generation’ HIS

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     ‘First generation’ HIS havedemonstrated significant impactin improving patient healthoutcomes and increasing theefficiency of health systems.Improvements have beendocumented in:

    ! Increased follow-up rates onanti-retroviral drug campaigns

    Sharp reduction in emergencyevacuation times and costs

    ! Dramatic shortening in TBdiagnose time

    ! Improved clinical efficiencyand laboratory revenues

    Note: Citations for these studies arein main text of the re ort

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      Vital Wave Consulting HIS © 2009Page 7 • Executive Summary

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    Movement toward a ‘second generation’ HIS in developing countries

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    Stage 1 Stage 2 Stage 3 Stage 4 Stage 5

    Peru

    Kenya

    Vietnam

    Bangladesh

    Haiti

    Mozambique

    Ghana

    India

    Indonesia

    Rwanda

    Ethiopia

    Zambia

    Sierra Leone

    South Africa

    Uganda

    Sao Paulo

    Belize

    Low Income

    Lower Middle Income

    Upper Middle Income

    China

    Mexico

    Ethiopia

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      Vital Wave Consulting HIS © 2009Page 8 • Executive Summary

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    Case studies illustrate different approaches for different goals

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    Case Study Region Income Level Scale Scope

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    rural focusCore health and

    disease indicators

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    Latin America Upper middleCitywide,

    urbanResource allocation,

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    AfricaLow

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      Vital Wave Consulting HIS © 2009Page 9 • Executive Summary

    India

    Featured HIS Initiative:Health ManagementInformation System for theNational Rural Health Mission(NRHM)

    Sponsors/Partners: NRHM,National Informatics Centre,

    National Health SystemsResource Centre, stategovernments

    Key System Attributes:Web-based system thatcollects health indicators formonitoring and evaluation ofNRHM programs

    Scale: Initial focus on 18poor, rural states followed bynationwide deployment

    Scope: Reproductive andchild health and infectiousdiseases, in line withMillennium DevelopmentGoals (MDGs) 4, 5, and 6

    Sao Paulo, Brazil

    Featured HIS Initiative:SIGA Saúde 

    Sponsors/Partners: SaoPaulo City Department ofHealth 

    Key System Attributes:

    Enterprise Resource Planning-like system with electronicmedical records to manageresource allocation andpatient flow 

    Scale: Regional, managing20 million health encountersper year at 702 healthfacilities 

    Scope: Comprehensiveresource management andrecording essential healthencounter data 

    Zambia

    Featured HIS Initiative:SmartCare Electronic HealthRecord System 

    Sponsors/Partners:Ministry of Health of Zambia,US President’s EmergencyPlan for AIDS Relief

    (PEPFAR), US Centers forDisease Control andPrevention (CDC) 

    Key System Attributes:Distributed database systemproviding a portable patienthealth record to each patient 

    Scale: 400 health facilities,with 250,000 patientsregistered 

    Scope: Health records forante-natal care and HIVtreatment modules, withfamily planning, outpatient,lab, pharmacy and under age5 modules added in 2009 

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      Vital Wave Consulting HIS © 2009Page 10 • Executive Summary

    Looking forward

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    Next Steps: 

    ! Drive consensus adoption of a minimum set of essential indicators

    ! Determine the common, essential information needs across countries

    Additional Recommendations:

    ! Enhance HIS success rates by supporting initiatives that have high-levelsponsorship and occur in the context of wider health-system reform

    ! Support in setting clear priorities for reform

    ! Define HIS needs and goals

    ! Streamline data collection

    ! Develop HIS to support user decision-making

    Plan for project operations and maintenance at project outset

    ! Invest in adapted technology

    ! Develop commercial markets

    ! Increase project accountability by changing the structure of provider contracts

    ! Invest in increasing the attractiveness of the HIS technology and services market

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      Vital Wave Consulting HIS © 2009Page 11 • Introduction

    Introduction

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    A multi-faceted research approachwas used to create this report,starting with a comprehensivereview of secondary literature onHIS and health-related ITinitiatives in developing countries,followed by extensive interviewswith experts in the healthinformatics field and rounded outwith in-country research – inthree extremely diversedeveloping countries: India,Brazil and Zambia.

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      Vital Wave Consulting HIS © 2009Page 12 • Introduction

    Research Methods

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    Landscape Overview

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    The need for a new concept of HIS

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    First generation HIS havedemonstrated significant impactin improving patient healthoutcomes and increasing theefficiency of health systems.Improvements have beendocumented in:

    ! Increased follow-up rates onanti-retroviral drug campaigns

    Sharp reduction in emergencyevacuation times and costs

    ! Dramatic shortening in TBdiagnose time

    ! Improved clinical efficiencyand laboratory revenues

    The same first generation HIS

    systems also share a number ofcommon traits or constraints:

    ! Anchored in the public sector

    ! Significant fragmentation andduplication in data collection

    ! Not generally used by thoseproviding or managing healthservices at the local level

    ! Data collection is a significantburden on those collecting the

    data

    Independent systems areseldom integrated

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      Vital Wave Consulting HIS © 2009Page 22 • Landscape Overview

    Figure 2 – Typical Vision of HIS

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    Population

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    Data

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    Hospitals &Clinics

    NationalHealth

    Insurance

    MOH

    NationalProgramDirector

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    FacilityManager

    DonorProgramOfficer

    PublicHealth

    Researcher

    Analysis &Reports

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      Vital Wave Consulting HIS © 2009Page 23 • Landscape Overview

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    Movement Toward a National HIS in Developing Countries 

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      Vital Wave Consulting HIS © 2009Page 24 • Landscape Overview

       D  a   t  a   F   l  o  w

      a  n

       d   C  o   l   l  e  c   t   i  o  n

    Stage 1  Stage 2  Stage 3  Stage 4  Stage 5 

    !  Data collection isbased on manualtallies from activityregisters

    !  Multiple redundantforms

    Data collection isexternal to routineoperations, timeconsuming

    !  Data collection isbased on manualtallies from activityregisters

    !  Focus on using existingsystems to collect an

    optimized and smallerset of data with a viewto increasing dataquality, relevance.

    !  Collection burdenreduced, more rapidavailability possible

    !  Data collection isbased on manual talliesfrom activity registers

    !  District data collectionconverted to electronicstorage and reporting

    No change to basicprocess of compiledreports passed upinstitutional chain.

    !  Data captured incourse of routinetransactions ratherthan collected. Nomanual tabulationfrom registers. Heavyreliance on electronic

    data storage (somepaper-based datacollection may remain)

    Operational systems(e.g., patientscheduling, labmanagement,pharmaceuticalmodules) as datasource

    !  Data capturedelectronically fromroutine business ops(clinical andadministrative)

    Integration of data

    from multipleinformation systems atall levels of healthsystem

    !  Data collectionprovides decisionsupport for clinicians

       D  a   t  a   U   t   i   l   i  z  a   t   i  o  n  a  n   d   I  n   t  e  g  r  a   t   i  o  n

    Disorganized andineffective districtreporting

    !  Data quality poor, longdelays in reporting

    No integration ofseparate informationsystems

    !  Peer data from otherfacilities orgeographies rarelyavailable

    District data collectionnormalized, simplified

    More rapid dataavailability

    !  Improved management

    decisions possible withquality data

    !  No integration withother informationsystems

    Formal electroniccommunication,storage andautomated reporting ofcollected data

    !  Increased analytics

    !  Aggregated data nottied to individualelectronic medicalrecords

    Data from otherfacilities andgeographies can beobtained for peercomparison

    Enabled individual IDs,EMR, appointment,scheduling andreminders, facilityoperations capabilities(lab, pharmacy, etc.)

    Systematic businessprocess analysisrequired

    Access to informationfrom all levels ofservice deliverynetwork possible andencouraged

    !  Public health data notintegrated

    !  Complex reporting

    Full Personal HealthRecord for allindividuals

    !  Complex reporting

    !  Evidence-based

    decision making anddata-drivenmanagement

    !  Integrates allsignificant health-related data from allcomponent systems

    Explicit nationalpolicies on datastandards andinteroperability

       R  e  s  o  u  r  c  e  s  a  n   d   C  a  p  a  c   i   t  y

    Little or no computerliteracy at local level

    Capacity for data

    analysis limited,confined to centralMoH

    Little or no computerliteracy at local level

    Basic capacity for data

    analysis at local levels

    M&E capacity atcentral level

    Limited computerliteracy required fordata entry at locallevel

    !  Increased analyticalcapabilities

    Moderate to significantcomputer literacyrequired for largernumber of users

    !  Substantial technicalskills required onongoing basis

    !  Often local push fornational adoption, butno sustained nationalcommitment or funding

    Managers at all levelsstrongly inclined tousing data to supportdecision making

    !  Strong culture of data-driven management

    !  Strong consistentleadership andsupport. Nationalcommitment toongoing funding

       S  c  o  p  e

    Scope: Modest -captures only districtindicators

    Same as Stage 1 Same as Stage 1 Greatly expanded withinclusion of patient-level data from healthsystem transactions(EMR), and resourcedata (personnel,medical supplies)

    Maximized, with Stage4 data integrated withpublic health data

       S  c  a   l  e

    Can be country-widedepending oncompliance and follow-through (which is oftenspotty)

    Same as Stage 1 Projects often beginwith one or twodistricts, but aim fornationwide deployment

    Sub-national becauseof increased resourceand capabilityrequirements

    National, entirepopulation included

    Table 1 - National HIS Efforts in Developing Countries

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      Vital Wave Consulting HIS © 2009Page 25 • Landscape Overview

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      Vital Wave Consulting HIS © 2009Page 27 • Landscape Overview

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  • 8/9/2019 43 tricks to master

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    Cross-cutting ‘Second Generation’ Trends

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