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8/9/2019 43 tricks to master
1/120
Research Paper & Strategic Brief
Health Information Systems
in Developing Countries
May 2009
A Landscape Analysis
8/9/2019 43 tricks to master
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Vital Wave Consulting HIS © 2009Page 1 • Contents
Contents
"#$%&$%' ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )
*+,$#-.&/0&1&$%' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( 2
34&+5%67& 85119:; (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( &'&9:+? @&%?#/' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )A
B&:16$#.#0; (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )2
C9$/'+9D& E7&:76&- (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( )
8/9/2019 43 tricks to master
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Vital Wave Consulting HIS © 2009Page 2 • Acknowledgements
[09$/9 ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V)
\6&%$91 ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V2
*DD&$/64 *] \9.5& "?96$ *$9.;'6' (((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((( V
8/9/2019 43 tricks to master
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Vital Wave Consulting HIS © 2009Page 3 • Acknowledgements
Acknowledgements
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In India
@9$6'? X519: #H =$%:9I&9.%?b 86//?9:%?9 8?9$,9: #H F:6'?%&&b F:( >9%%9$ "?9$/a F:( B9:5$ 8&&1 9$/ N9c6$/&: Z8 8&&:9?a 9.. #H %?& @6$6'%:; #H I&9.%? 9$/ `916.; ^&.H9:&a=$/69b Z:976$ 8:679'%979 #H =88a =$/69b *$9$/ 89?5 #H J9%6#$9. >5:9. I&9.%? @6''6#$a=$/69b 9$/ >9c&'? "?#5/?9:;(
In Zambia
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In Brazil
F:( P&9%:6G /& `9:69 C&9# 9$/ F:( C6$+#.$ @#5:9 #H S6.6+'a P:9G6.b F:( ".95/6# N65..69$# /9"#'%9a ".h5/69 /& `h%619 @6:9$/9a I&.#6'9 "#::9.a F:( F&T#:9? Z61&$%9a 9.. #H 8i# Z95.#"6%; F&D9:%1&$% #H I&9.%?b @#9+;: Z&:+?& 9$/ F:( C6069 J&961& /& *.1&6/9 #H "91D6$9'
8/9/2019 43 tricks to master
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Vital Wave Consulting HIS © 2009Page 4 • Acknowledgements
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Vital Wave Consulting HIS © 2009Page 5 • Executive Summary
Executive Summary
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Research methods
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Health Care Trends shaping national health information systems today
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Vital Wave Consulting HIS © 2009Page 6 • Executive Summary
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‘First generation’ HIS
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‘First generation’ HIS havedemonstrated significant impactin improving patient healthoutcomes and increasing theefficiency of health systems.Improvements have beendocumented in:
! Increased follow-up rates onanti-retroviral drug campaigns
!
Sharp reduction in emergencyevacuation times and costs
! Dramatic shortening in TBdiagnose time
! Improved clinical efficiencyand laboratory revenues
Note: Citations for these studies arein main text of the re ort
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Vital Wave Consulting HIS © 2009Page 7 • Executive Summary
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Movement toward a ‘second generation’ HIS in developing countries
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Stage 1 Stage 2 Stage 3 Stage 4 Stage 5
Peru
Kenya
Vietnam
Bangladesh
Haiti
Mozambique
Ghana
India
Indonesia
Rwanda
Ethiopia
Zambia
Sierra Leone
South Africa
Uganda
Sao Paulo
Belize
Low Income
Lower Middle Income
Upper Middle Income
China
Mexico
Ethiopia
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Case studies illustrate different approaches for different goals
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Case Study Region Income Level Scale Scope
India Asia Lower middleNational,
rural focusCore health and
disease indicators
Brazil(Sao Paulo)
Latin America Upper middleCitywide,
urbanResource allocation,
EMR-based
ZambiaSub-Saharan
AfricaLow
National,urban and rural
EMR-based
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India
Featured HIS Initiative:Health ManagementInformation System for theNational Rural Health Mission(NRHM)
Sponsors/Partners: NRHM,National Informatics Centre,
National Health SystemsResource Centre, stategovernments
Key System Attributes:Web-based system thatcollects health indicators formonitoring and evaluation ofNRHM programs
Scale: Initial focus on 18poor, rural states followed bynationwide deployment
Scope: Reproductive andchild health and infectiousdiseases, in line withMillennium DevelopmentGoals (MDGs) 4, 5, and 6
Sao Paulo, Brazil
Featured HIS Initiative:SIGA Saúde
Sponsors/Partners: SaoPaulo City Department ofHealth
Key System Attributes:
Enterprise Resource Planning-like system with electronicmedical records to manageresource allocation andpatient flow
Scale: Regional, managing20 million health encountersper year at 702 healthfacilities
Scope: Comprehensiveresource management andrecording essential healthencounter data
Zambia
Featured HIS Initiative:SmartCare Electronic HealthRecord System
Sponsors/Partners:Ministry of Health of Zambia,US President’s EmergencyPlan for AIDS Relief
(PEPFAR), US Centers forDisease Control andPrevention (CDC)
Key System Attributes:Distributed database systemproviding a portable patienthealth record to each patient
Scale: 400 health facilities,with 250,000 patientsregistered
Scope: Health records forante-natal care and HIVtreatment modules, withfamily planning, outpatient,lab, pharmacy and under age5 modules added in 2009
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Vital Wave Consulting HIS © 2009Page 10 • Executive Summary
Looking forward
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Next Steps:
! Drive consensus adoption of a minimum set of essential indicators
! Determine the common, essential information needs across countries
Additional Recommendations:
! Enhance HIS success rates by supporting initiatives that have high-levelsponsorship and occur in the context of wider health-system reform
! Support in setting clear priorities for reform
! Define HIS needs and goals
! Streamline data collection
! Develop HIS to support user decision-making
!
Plan for project operations and maintenance at project outset
! Invest in adapted technology
! Develop commercial markets
! Increase project accountability by changing the structure of provider contracts
! Invest in increasing the attractiveness of the HIS technology and services market
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Vital Wave Consulting HIS © 2009Page 11 • Introduction
Introduction
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A multi-faceted research approachwas used to create this report,starting with a comprehensivereview of secondary literature onHIS and health-related ITinitiatives in developing countries,followed by extensive interviewswith experts in the healthinformatics field and rounded outwith in-country research – inthree extremely diversedeveloping countries: India,Brazil and Zambia.
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Vital Wave Consulting HIS © 2009Page 12 • Introduction
Research Methods
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Case Study Region Income Level Scale Scope
India Asia Lower middleNational,
rural focusCore health and
disease indicators
Brazil(Sao Paulo)
Latin America Upper middleCitywide,
urbanResource allocation,
EMR-based
ZambiaSub-Saharan
AfricaLow
National,urban and rural
EMR-based
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Vital Wave Consulting HIS © 2009Page 13 • Introduction
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Terminology
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Vital Wave Consulting HIS © 2009Page 14 • Introduction
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Vital Wave Consulting HIS © 2009Page 15 • Landscape Overview
Landscape Overview
Decentralization and the Importance of Health InformationSystems
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Trends Shaping the Idea of a National Health InformationSystem
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Vital Wave Consulting HIS © 2009Page 16 • Landscape Overview
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Vital Wave Consulting HIS © 2009Page 17 • Landscape Overview
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Impact of ‘first generation’ HIS on patient
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The need for a new concept of HIS
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First generation HIS havedemonstrated significant impactin improving patient healthoutcomes and increasing theefficiency of health systems.Improvements have beendocumented in:
! Increased follow-up rates onanti-retroviral drug campaigns
!
Sharp reduction in emergencyevacuation times and costs
! Dramatic shortening in TBdiagnose time
! Improved clinical efficiencyand laboratory revenues
The same first generation HIS
systems also share a number ofcommon traits or constraints:
! Anchored in the public sector
! Significant fragmentation andduplication in data collection
! Not generally used by thoseproviding or managing healthservices at the local level
! Data collection is a significantburden on those collecting the
data
!
Independent systems areseldom integrated
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Figure 2 – Typical Vision of HIS
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Population
PopulationSurvey
Vital
Registration
HealthInsuranceRecords
FacilityServiceRecords
Supply ChainInventory
Data
DataRepository
Hospitals &Clinics
NationalHealth
Insurance
MOH
NationalProgramDirector
DistrictHealthOfficer
FacilityManager
DonorProgramOfficer
PublicHealth
Researcher
Analysis &Reports
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Movement Toward a National HIS in Developing Countries
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D a t a F l o w
a n
d C o l l e c t i o n
Stage 1 Stage 2 Stage 3 Stage 4 Stage 5
! Data collection isbased on manualtallies from activityregisters
! Multiple redundantforms
!
Data collection isexternal to routineoperations, timeconsuming
! Data collection isbased on manualtallies from activityregisters
! Focus on using existingsystems to collect an
optimized and smallerset of data with a viewto increasing dataquality, relevance.
! Collection burdenreduced, more rapidavailability possible
! Data collection isbased on manual talliesfrom activity registers
! District data collectionconverted to electronicstorage and reporting
!
No change to basicprocess of compiledreports passed upinstitutional chain.
! Data captured incourse of routinetransactions ratherthan collected. Nomanual tabulationfrom registers. Heavyreliance on electronic
data storage (somepaper-based datacollection may remain)
!
Operational systems(e.g., patientscheduling, labmanagement,pharmaceuticalmodules) as datasource
! Data capturedelectronically fromroutine business ops(clinical andadministrative)
!
Integration of data
from multipleinformation systems atall levels of healthsystem
! Data collectionprovides decisionsupport for clinicians
D a t a U t i l i z a t i o n a n d I n t e g r a t i o n
!
Disorganized andineffective districtreporting
! Data quality poor, longdelays in reporting
!
No integration ofseparate informationsystems
! Peer data from otherfacilities orgeographies rarelyavailable
!
District data collectionnormalized, simplified
!
More rapid dataavailability
! Improved management
decisions possible withquality data
! No integration withother informationsystems
!
Formal electroniccommunication,storage andautomated reporting ofcollected data
! Increased analytics
! Aggregated data nottied to individualelectronic medicalrecords
!
Data from otherfacilities andgeographies can beobtained for peercomparison
!
Enabled individual IDs,EMR, appointment,scheduling andreminders, facilityoperations capabilities(lab, pharmacy, etc.)
!
Systematic businessprocess analysisrequired
!
Access to informationfrom all levels ofservice deliverynetwork possible andencouraged
! Public health data notintegrated
! Complex reporting
!
Full Personal HealthRecord for allindividuals
! Complex reporting
! Evidence-based
decision making anddata-drivenmanagement
! Integrates allsignificant health-related data from allcomponent systems
!
Explicit nationalpolicies on datastandards andinteroperability
R e s o u r c e s a n d C a p a c i t y
!
Little or no computerliteracy at local level
!
Capacity for data
analysis limited,confined to centralMoH
!
Little or no computerliteracy at local level
!
Basic capacity for data
analysis at local levels
!
M&E capacity atcentral level
!
Limited computerliteracy required fordata entry at locallevel
! Increased analyticalcapabilities
!
Moderate to significantcomputer literacyrequired for largernumber of users
! Substantial technicalskills required onongoing basis
! Often local push fornational adoption, butno sustained nationalcommitment or funding
!
Managers at all levelsstrongly inclined tousing data to supportdecision making
! Strong culture of data-driven management
! Strong consistentleadership andsupport. Nationalcommitment toongoing funding
S c o p e
Scope: Modest -captures only districtindicators
Same as Stage 1 Same as Stage 1 Greatly expanded withinclusion of patient-level data from healthsystem transactions(EMR), and resourcedata (personnel,medical supplies)
Maximized, with Stage4 data integrated withpublic health data
S c a l e
Can be country-widedepending oncompliance and follow-through (which is oftenspotty)
Same as Stage 1 Projects often beginwith one or twodistricts, but aim fornationwide deployment
Sub-national becauseof increased resourceand capabilityrequirements
National, entirepopulation included
Table 1 - National HIS Efforts in Developing Countries
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8/9/2019 43 tricks to master
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Vital Wave Consulting HIS © 2009Page 28 • Landscape Overview
Cross-cutting ‘Second Generation’ Trends
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