Embed Size (px)
Citation preview
4-Part Leadership Series: Excelling in Your Role as a
Health Center Leader
Session 1: Being a Leader vs. Being a BossLive Session:September 10, 2020
@NACHC
America’s Voice for Community Health Care
The National Association of Community Health Centers (NACHC) was founded in 1971 to promote efficient, high quality, comprehensive health care that is accessible, culturally and linguistically competent, community directed, and patient centered for all.
THE NACHCMISSION
Excelling in Your Role as a Health Center Leader
Being a Leader vs. Being a Boss• September 10, 2020 @ 2pm ET
Communicate Like a Leader• September 17, 2020 @ 2pm ET
Leading Curiosity, Creativity and Innovation
• September 24, 2020 @ 2pm ET
Applying Workplace Emotional Intelligence Tools
• October 1, 2020 @ 2pm ET
| 3
© SkillPath. All rights reserved.
Excelling in Your Role as a Health Center Leader: Being a Leader vs. Being a Boss
Presented by: Ray SanteriniSkillPath Seminars
© SkillPath. All rights reserved.
Managers and Supervisors
Being a Leader vs. Being a Boss
Leaders
© SkillPath. All rights reserved.
Being a Leader vs. Being a Boss
© SkillPath. All rights reserved.
EXERCISE
Boss vs. Leader: Six Core Areas
Key focus Driving force Work and objectives
Source of authority
Communication and delegation
Level of accountability
© SkillPath. All rights reserved.
How Bosses and Leaders Are Different
Boss LeaderBosses are about
supervision and telling people what to do.
Leaders are in the trenches with their
employees, providing help and guidance.
© SkillPath. All rights reserved.
DISCUSSION
Responsibilities Over Time
Time spent with task focus
Time spent with strategic
focus
Individual contributor
First-level supervisor Mid-manager Senior
manager
© SkillPath. All rights reserved.
New Responsibilities
Solving problems
Delegating tasks
Offering encouragement
Communicating (listening)
Motivating team members
Demonstrating leadership
© SkillPath. All rights reserved.
New Skill Sets
Focus on multiple issues
Perform tasks before being onboarded
Work with unfamiliar departments
Look at the big picture and identify high-impact issues
Be seen as a “go-to” person
Create the right work environment
© SkillPath. All rights reserved.
Five-step Approach to Adaptive Leadership TEAM MEMBER/
EMPLOYEE LEVEL
LEADERSHIP
RESPONSE
New to task
Willing, lacks confidence
Willing and able
L1
L2
L3
Introduction
Development
Delegation
D1
D2
D3
Look at both sides of adaptive leadership1
Categorize the team member’s level2
Select the correct leader development style3
Evaluate and analyze the task4
1
2 3
4
© SkillPath. All rights reserved.
LE
AD
ER
DE
VE
LO
PM
EN
T S
TY
LE
S
D3
D2
D1
L1 L2 L3
Abandoned Uncertain
Confused Demotivated
Disengaged Micro-managed
TEAM MEMBER LEVELS
Five-step Approach to Adaptive Leadership
Know the impact5
© SkillPath. All rights reserved.
EXERCISE
Adaptive Leadership Application
© SkillPath. All rights reserved.
Ray Santerini
***Don’t leave yet – more to come!!!
| 17
• Define the six differences between a leader and a boss to determine how one is more effective than the other
• Discuss the new day-to-day job responsibilities and skill sets faced during the transition from individual contributor to leader
• Explain how to utilize the five-step approach to adaptive leadership to match the right task, employee and leadership development style when assigning work and providing growth opportunities
1. What was something NEW that you learned today?
2. What one thing was validated for you that you are already doing as a health center leader?
3. What is the one thing you are going to put into practice as a leader in your health center?
@NACHC
Share what you learned
Practice, practice, practice
Ask for feedback
Complete the session evaluation
Register for the remaining sessions
Extended Follow-Up
Next Steps:
@NACHCwww.nachc.org | 19
Register for remaining sessions:https://www.nachc.org/trainings-and-conferences/leadership-development/four-part-health-center-leadership-webinar-series/
NACHC courtesy follow-up: approximately 120 days after the eventEmail from [email protected] and/or [email protected]
Contact information: Cindy ThomasDirector, Leadership Training, [email protected]
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human
Services (HHS) as part of an award totaling $6,625,000 with 0% financed with non-governmental sources. The contents are those of
the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.
@NACHC
ARE YOU LOOKING FOR RESOURCES?
Please visit our website www.healthcenterinfo.org
www.nachc.org | 20
Health Center Leadership Resources
• Leadership during crisis
• Resilient leadership• English & Spanish
• Core competencies
• Case studies
• E-learning modules
@NACHCwww.nachc.org | 21
End of Session 1✓ For being a leader in the health center
movement!
✓ For keeping our communities healthy!
✓ For serving on the front lines of COVID-19 response!
✓ For committing to personal/professional development to improve your own skills and the performance of your health center!
✓ For taking some time out of this crazy schedule we are living in to spend part of it with us for this leadership series!
