4 June 2004

Presentation to the Joint Portfolio and Select

Committees on Finance

Statistics South Africa

Continuous improvement

4 June 2004 4 June 2004

-2-

Statistics about statistics

• 10 038 550 A4 pages printed last year

• 860 086 questionnaires distributed last year

• 148 408 releases distributed to users last year

• 44 135 telephonic and email requests last year

• 25 000 hits on website per working day

• 225 million responses to Census 2001

• Largest number of hits on website in one day 41 691 (25 May 04)

• 90 000 copies of Census in Brief printed

• 2 653 downloads of Census in Brief in 20 days in May 04

-3-

Utilisation Framework for Official Statistics

TopPolitical

Authority

PlanningAuthority

Mass

Media

Specialist

Groups

ResourcesAuthority

StatisticalAuthority

-4-

Change in Political system First 2 yrs

Change in legal system Years 3 to 4

Change institutions Years 5-8

Demand for information

TRANSITION: Pre-Ten Review Period

Change in InformationSystems – Years 9-10

En

ds

lead

ers h

ip E

ra

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Programme alignment in political system

Programme alignmentin the legal system

Programme alignment in institutions

Demand for information

Projecting into the future: POST-TEN-YEAR-REVIEW

Change in the InformationSystem –

The next 10 yrsM

onitoring and evaluation

Mea

ns

Lea

der

ship

Era

Developmental state

-6-

Strategy

Peoplem anagem ent

Inform ationm anagem ent &

environm ent

F inance andResource

m anagem ent

Custom er focus

Lead

ersh

ip

Surveyplanning

Collect P rocess Analyse PublicationD issem i-

nateTrade & Industry

Labour statistics

Financialstatistics

Social statistics

Populationstatistics

Vital statistics

Nat

iona

l Acc

ount

s

Statistical process Output Outcome

Povertyalleviation

Access to basicservices

Em erging and re-em erging diseases

Ruraldevelopment

Economic grow th

Job creation

Tourism

Governance

Environment

Input

D ata item s

Q uestionna iredes ign

P os ta l su rvey Q ua lity check

C ap tu re

E d it

H ouseho ldsu rvey

A na lyseda ta qua lity

E s tim a tion

C om p iles ta tis tica l

re lease /repo rt

E d iting andlayou t

P ub lica tionon the w ebD is tribu tion

via pos t

C lass ifica tion

Stats SA's value chain

Tabu la tion Q ua lity aud it -ce rtifica tion D is tribu tion

o f m e tada ta -C D

S pec ia lreques ts

Impact on:

A dm in is tra tivereco rds /

G ove rnm en tM IS

SADC/NEPAD

Other official statistics (NSS)

Business andO perational

p lanning

Standards and definitions

Classification systems

Inte

grat

ive

econ

omic

,so

cial

and

dem

ogra

phic

info

rmat

ion

Price statistics

Povertystatistics

S am p ledes ign

Geographic frame/Business Frame

P rog ram m ing

Data management information delivery

Q ua lity p lanand c rite ria

-7-

Foundations of official statistics

• Business register

• Population register

• Dwelling register

• Population census

• Geographic frame

-8-

Economic and Social StatisticsMeasurable objective: To inform socio-economic decision-making by

providing accurate, relevant and timely economic and social statistical information

Industry and Trade Statistics

Financial Statistics

Price & Employ-ment Statistics

Statistical information on industry-related activities in the primary, secondary, tertiary, transport, tourism and other services sectors of the economy

Financial statistics on national, provincial, local government and the private sector

Price statistics on various goods and services at the consumer and producer level to monitor price changes (inflation rate)

Statistical information on employment and earnings in the formal non-agricultural South African business sector

21 272

16 226

31 442

Division Output Cost (R 000)

-9-

Economic and Social Statistics (cont.)Objective: To provide statistical information which is accurate, relevant and timely in order to inform socio-economic decision-

making

Social Statistics

Total

General Household Survey providing information on living conditions of South Africans

Statistics on labour market dynamics which include employment and unemployment

Statistics on Income and expenditure (pilot)

38 963

107 903


-10-

Population StatisticsMeasurable objective: To inform policy and planning processes on

the state of the population by providing relevant, accurate and timely information on the demographic characteristics of the

country

Population Census

Demographic Analysis

Health and Vital Statistics

Total

Planning Census 2011

Planning extended household survey

Dwelling frame (address register)

Thematic reports on fertility, mortality, migration and nuptiality as well as population projections and estimates

Statistical information on births, deaths, marriages, divorces, tourism and migration

124 607

4 791

8 750

138 148


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Quality and IntegrationMeasurable objective: To provide integrated social, economic and demographic information that enhances the quality and usage of

national statistics

Quality & Methodology

Integrative analysis

National Accounts

Human Capacity Development

TOTAL

Statistical quality and methodology support service to all producers of statistics

Analysing and integrating findings from various databases, narrative and graphic reports

Data about the level of economic activity within a coherent system of concepts and classification

Critical mass of skilled individuals

9 944

5 034

7 139

10 683

32 800


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Statistical Support and InformaticsMeasurable Objective: To improve service delivery and increase accessibility to statistical products and services to stakeholders

through providing and strengthening systems at national, provincial and district level

Geography

System of Registers

Information and Com-munications Technology

Geographic framework for spatial analysis of statistical information

Sample frame for the collection of economic statistics

A local area and wide area network to facilitate information sharing

9 185

12 501

35 530


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Statistical Support and Informatics (cont.)

Objective: To develop and strengthen system of national, provincial and district level to improve access to

statistical information

Statistical Information Services

Provincial Offices/ Provincial Co-ordi-nation

Total

Accessibility of Stats SA’s statistics to all users, in accordance with its obligations to disseminate statistical information for the public good

Fieldwork capacity (e.g. establishing regional offices) within Stats SA for surveys and censuses, statistical information solutions for provincial and local stakeholders and statistical and geographical information services to all provincial stakeholders

13 507

58 531

129 254


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Statistician General’s OfficePurpose: To provide corporate support services for the

activities of the department including strategic leadership, administrative services and the office of the national

statistics system

NSS

SG support

Programme Coordination and MIS

Internal Audit

Total

System of national statistics, including development indicators and statistical capacity building in government

Internal communications, Public and media relations, International relations

Project planning and management On-line management information system

31 Internal audits conducted

5 579

21 859

7 099

3 521

38 058


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Organisation and ManagementPurpose: To provide corporate support services for the

activities of the department including strategic leadership, administrative services and the office of the

national statistics system

Finance and Provisioning

Human Resource Mangement

Service Delivery Improvement

Total

Sound financial and procurement management and administration

Effective human resource management and administrationEmployee commitment and alignment

Strategic performance planning, management and reporting

34 521

16 826

6 372

57 719


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Total budget for 2004/2005 by programme

1

2

3

4

5

Total

Executive Cluster and Organisation and Management

Economic and Social Statistics

Population Statistics

Quality and Integration

Statistical Support and Informatics

95 777

107 903

138 148

32 800

129 254

503 882

Programme

Programme description Cost (R 000)

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Achievements:

- First industry releases published based on new business register sample- Better measurement of business services and tourism- Publishing rural CPI on monthly basis- Harmonisation of employment statistics from businesses and households- Comprehensive strategy for economic statistics developed

Challenges

- Second economy not adequately measured- Sample sizes too small for provincial and local breakdown- Income & Expenditure Survey not adequately funded- Frequency of Labour Force Survey- Implementation of the Government Financial Statistics framework

Key improvement and development areas:

- Ensuring quality inputs for the re-basing of GDP- Improved large sample survey programme- New field collection methodology for CPI- Improving the coverage of PPI - Non-financial census of municipalities- Pilot for the Income & Expenditure survey- Pilot for the Housing and Rental survey

Economic and Social Statistics

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Achievements:

- Publishing Census 2001results- Dissemination of and training on census results- Web access to Census 2001 results

Challenges:

- Extended household survey replacing census 2006- Tourism and Migration statistics- Coding of causes of deaths- Integration with Population register- Planning for Population Census 2011


- Analysis of population and development interrelationships- Causes of deaths - backlog- Implication of not having a population census in 2006

Population Statistics

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Achievements:

- Publishing provincial GDP- First graduates back from foreign countries training in official statistics

Challenges:

- Establishing common standards and definitions- Supply and Use tables to be published in 2005- Tourism Satellite accounts- World-class statistical methodologies- Improving analytical capacity- Institute for training in official statistics


- Re-basing GDP- Establishing a system of classification (CARS)- Establishing economic analysis capacity- Establishing a poverty statistics unit in Stats SA- Establishing a programme for continuous statistical skills development- Systematic quality management

Quality and Integration

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Achievements:

- New Stats SA website for improved accessibility and usage- Web-enabled geographic access to census information- Geo-coding of businesses at municipal level- Business register includes VAT and Income Tax information- Basic district office infrastructure

Challenges:

- Dwelling frame (National Address Register)- Infrastructure and statistical capacity for provincial and district offices- Improved service delivery to users- Developing a data governance system- Interdepartmental collaboration regarding registers and address system


- Storage area network- Data management and Information Delivery (DMID)- Business register improvement survey- Establishment of district offices

Statistical support and informatics

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Snapshot of the South African Business Register

Current Integrated Business Register Data

Income Tax 65%

VAT8%

Skills development levy3%

PAYE4%

DTI14%

UIF5%

Customs1%

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Achievements:

- Expenditure within budget - Risk management assessment completed & controls identified- Integrative strategic, business and operational planning and budgeting- Detail project planning on the MIS- HIV/Aids strategy and action programme in place- Contribution to ten year review

Challenges:

- Full compliance with regulatory requirements- Performance indicators for Stats SA- Recruiting and retaining skilled professionals- Managing change- Implementation of coordination mechanisms for the NSS- MSSI- Knowledge management


- Implementation of risk management strategy- Implementation of supply chain management- Competency profiling- Integrative human resource strategy- Audit of statistical capacity in government departments- Focusing on user needs- Communication strategy including branding

SG’s office and Organisation and Management

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Focusing on governance

What has been done

1. Appointment of DDG for Organisation and Management2. Risk assessment and control identification process3. MIS tracking of all audit queries to ensure accountability4. Of the 35 major audit issues, 19 have been dealt with, 5

will be finalised before the end of Jun 04, and the remaining will be dealt within this calendar year

5. Performance agreements for senior managers in place6. Delegations (PSA and PFMA) finalised

-24-

Plans for this year

• Reconfigure structure to improve management of support functions

• Streamlining of HR, Finance and Procurement to improve service delivery and deal with BEE and Supply chain management

• Improvement of management structures to improve controls – EXCO

• Establishment of regular quarterly review meetings to entrench accountability resulting in quarterly performance reports

• Appointment of legal advisor to work on contracts and ensure compliance with legislation

• Learning centre including interventions on organisational culture

Focusing on governance

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Access

Info

Treatment

Competence

Presentation

Environment

EfficiencyQuality

40

45

50

55

60

65

70

75

80

85

90

-0.5 0.0 0.5 1.0 1.5 2.0 2.5

Impact

Score

IV I.

Results of Customer satisfaction survey - 2002

Factor Score ImpactAccess/Facility 66 0.1Information Channels 68 0.7Presentation 68 0.6Treatment 74 0.2Competence 67 0.2Efficiency 65 0.6Environment 60 0.1Quality of Statistics 66 2.5

All sectors (CSI – 67)

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Customer satisfaction index: 2002

Breakdown of responses per sector

Public sector National Government 16

Public sector Provincial Government 14

Public sector Para-statal Institution 16

Public sector Academic Institution 13

Private sector Banking 15

Private sector Manufacturing 18

Private sector Mining 40

Private sector Agriculture 18

Undefined 65

Sectors too small to analyse 22

All sectors 237

January 2002 - sample size 1,100

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Factor Score ImpactCommunication / Information 47 0.2Job satisfaction 55 1.8Competence and capacity 66 0.2Goal and follow up 51 0.4Management style 58 0.4Physical working environment 48 1.0Psychosocial conditions 62 0.9Working pace 61 0.1

Comm

Job sat

Goal

Managem

Comp

Working pace

Phys. env

Phys. cond

30

35

40

45

50

55

60

65

70

75

80

0.0 0.5 1.0 1.5 2.0

Impact

Score

IV. I.

Staff Opinion Survey: 2001

Staff satisfaction Index: 44

Number of observations: 733

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Number of observations: 1 303

Factor Score ImpactCommunication / Information 40 1.0Job satisfaction 56 1.0Competence and capacity 64 0.1Goal and follow up 45 0.2Management style 53 0.4Physical working environment 58 0.5Psychosocial conditions 58 1.4Working place 63 0.1

Comm

Job sat

Goal

Managem

CompWorking place

Phys. env Psy. cond

25

35

45

55

65

75

0.0 0.5 1.0 1.5 2.0

Impact

Score

IV. I.

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Number of observations: 492

Comm

Job sat

Goal

Managem

Comp

Working pacePhys. env

Phys. cond

40

45

50

55

60

65

70

75

80

0.0 0.5 1.0 1.5 2.0

Impact

Score

IV. I.

Factor Score ImpactCommunication / Information 50 0.1Job satisfaction 57 1.8Competence and capacity 64 0.1Goal and follow up 52 1.1Management style 58 0.5Physical working environment 59 0.9Psychosocial conditions 64 0.3Working pace 60 0.1

-30-

Attend to urgently Maintain and improve

Drop Innovate

Stakeholder satisfaction

Deg

ree

of

imp

ort

ance

Strategic priorities for the next 12 months

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Attend to urgently Maintain and improve

Drop Innovate

Stakeholder satisfaction

Deg

ree

of

imp

ort

ance

Horizontal organisationGeographyMISDatawarehouseStrategy scorecard

BAR & Parallel samples wef 1 Dec 2003

Benchmarking of GDP (Nov 2004)

Improvements to key economic series

Improvements to Business register

Huge Changes to Prices (CPI)

Income and Expenditure Survey (pilot)

Planning for census replacement

Causes of death backlog

Focusing on user needs

Risk management

Leadership and management

Strategic priorities for the next 12 months

Social statistics

Dissemination of products

Planning

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Key achievements

• Release of Census 2001 results and extensive dissemination

• Establishing strategy for economic statistics

• Putting together a comprehensive business register

• Releasing economic statistics based on new register

• Substantial improvements in governance

• Getting planning right

• New website (www.statssa.gov.za)

-33-

Future Challenges

• Statistics for a developmental state – government plays interventionist role – great need for information to monitor development

• Government establishing M&E framework – role of NSS and Stats SA

• Statistics become strategically important

• State statistics – measures the formal economy

• Government statistics – measures government priorities including the second economy

• Stats SA to respond to these challenges

• Here is our website

http://localhost/

Documents

4 June 2004