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4-H Youth Development Program
4-H Online Record Book WebinarPart 1: Introduction & Login
Presented byScott Mautte and Steven Worker
February 8, 2012, 11-12pmFebruary 9, 7-8pm
Yes, these webinars will be recorded.
Agenda
1. Welcome & Introduction
2. Background about ORB3. 4hOnline Relationship to ORB
4. Live View of ORB Login
5. Common Login Issues
Anytime during the presentation, please ask questions in the chat box.
Request of all of you• Users help us identify bugs and places for improvement.• Your information/data is not lost, even if you cannot
see them.
This is exactly the opposite of how we feel!
WHY ORB?
• Improved reporting system that will improve efficiencies
• Makes data collection fun & uniform• Measures 4-H Impact• Helps Youth develop record keeping
skills in a 21st century environment• Opportunities for mentoring• Extended opportunities for club
members to connect with each other
How many people are using the system?
• As of February 2, 2012 12noon: 2,113 people using ORB.
The ORB & 4hOnline Relationship
• ORB gets all its information directly from 4hOnline.
• ORB uses the same login information that you use to gain access to 4hOnline.
• http://ca.4honline.com/
DATA
4-H Youth Development Program
Live Training Portion
4-H Youth Development Program
Common Log-In Issues
1. Email address problems
2. Adult password problems
3. Youth password problems
Before going further…
• Is the enrollment entered in 4hOnline?• Not just paper forms handed in … the information has to be
entered into the 4hOnline enrollment system.
• Was your family email address entered correctly?• No typos? • You haven’t changed it? • Not using a secondary email?
Email problems
What is my 4hOnline email address?!
• Each enrollment record is placed within a family account.
• Each family account contains one primary email address for the family
• Does not matter whether that family includes youth, youth and adults, or just adults.
• This is typically from either the adult or youth enrollment form and is either entered by
a) the parent of the member in 4hOnline.b) by the County 4-H Office in 4hOnline.
If you don’t remember or know the email address, do not create a new account, contact your Volunteer Enrollment Coordinator or the County 4-H Office.
Why is my email not working?
• Try another email address.
• Contact your Volunteer Enrollment Coordinator or the County 4-H Office.
• There are four possible causes: 1) you are using an incorrect email address.
2) your enrollment has not been entered into 4hOnline.
3) an email was not entered for your family account [left blank].
4) your family email was entered incorrectly.For example: [email protected] was entered as [email protected]
Password problems
What is my (adult) 4hOnline password?!
• To obtain your 4hOnline password and you KNOW your email address:
• Click “I forgot my password.”
• The 4hOnline system will send the password to the email address on record.
http://ca.4honline.com/
And then this error?!• This is really an email address
problem. Look back to errors with email addresses.
• Try another email address. • Contact your Volunteer Enrollment
Coordinator or the County 4-H Office. • There are four possible causes:
1) you are using an incorrect email address.2) your enrollment has not been entered into 4hOnline.3) an email was not entered for your family account [left
blank].4) your family email was entered incorrectly.
For example: [email protected] was entered as [email protected]
What is my (youth) 4hOnline password?!
• Parents need to go to https://ca.4honline.com/ and log into their 4hOnline account.
• Once logged into 4hOnline, parents need to set an Online Record Book password by clicking “Change Youth Password for Record books.”
• One youth password for entire family.
• This will set a separate password for youth members to access the 4-H Online Record Book.
What is my (youth) 4hOnline password?!
I don’t show up!
I don’t show up!• Contact your Volunteer Enrollment Coordinator or
the County 4-H Office.
• There are three possible causes: 1) your enrollment was entered less than 15 minutes ago.
2) your enrollment has not been entered into 4hOnline.
3) your enrollment was entered in a different family account.
4) Perhaps there’s a bug?
Login Unsuccessful?!• Contact your Volunteer
Enrollment Coordinator or the County 4-H Office.
• There are two possible causes:
1) Your enrollment is not “active.”
2) your enrollment was entered less than 15 minutes ago.
3) Perhaps there’s a bug?
ORB Team
We are currently putting together a team of youth and volunteers to help:
1. Create help guides for ORB2. Create & deliver ORB training
mini webinars and video helps
3. Revise, update and expand the ORB user guide
http://www.ca4h.org/files/134533.pdf
4-H Youth Development Program
4-H Online Record Book Webinars
These presentations will be archived for future viewing.For help, contact [email protected]
Webinar Series for the 4-H Online Record Bookhttp://www.ca4h.org/Resources/Members/RecordBook/ORB/
#3 Youth Functions, Forms, and Privacy SettingsCounty office staff version on February 22, 11-12pmVolunteers and members version on February 23, 7-8pm
#4 Project & Club Leader Functions and Approving FormsCounty office staff version on February 29, 11-12pmVolunteers and members version on March 1, 7-8pm
#1 Introduction and Logging-InCounty office staff version on February 8, 11-12pmVolunteers and members version on February 9, 7-8pm
#2 Paper vs. Electric: Navigating the Forms in the Online Record BookCounty office staff version on February 15, 11-12pmVolunteers and members version on February 16, 7-8pm
