3rd Party Selling Reference

8/10/2019 3rd Party Selling Reference

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HELP LINK IN SELLER CENTRAL

A-Z GUARANTEE

PRO-MERCHANT SUBSCRIPTION

AMAZON PRODUCT ADS

FBA EXPORT

SHIPPING OPTIONS

SHIPPING RATES AND CREDIT 19

RETURNS INFO

GETTING PAID

INCORRECT NEGATIVE FEEDBACK

APPAREL SELLING PRIVILEGES REMOVAL

SELLER PERFORMANCE

CORRECTING PRODUCT DETAILS

HOW BUY BOX WORKS

FEES AND PRICING

IRS REPORTING REGULATIONS

PROVIDING YOUR TAXPAYER IDENTIFICATION

INFORMATION TO AMAZON

TAX FORM INFO

SELLERSTOOLBOX.COM FEATURES

SCOUTING - MOBILE & BROWSER

BULK PRICING

ANALYTICS REPORTS

VELOCITY REPORT

SALES TAX REPORT

RETURNS AND SHIPMENT ERRORS

PRICING

CUSTOM SOFTWARE DEVELOPMENT

CUSTOMER RETURNS SERVICE

CATEGORIES REQUIRING APPROVAL

PERMITTED AND PROHIBITED LISTING

CATEGORIES TO CHECK RESTRICTIONS

PRODUCT BUNDLING

PRODUCT DETAIL PAGE RULES

PRODUCT TITLE REQUIREMENTS

PROHIBITED CONTENT AND INTELLECTUAL PROPERTY VIOLATIONS

HAZARDOUS MATERIALS

DATE AND TEMPERATURE SENSITIVE PRODUCTS

TEMPERATURE-SENSITIVE PRODUCTS

IMMEDIATE DISPOSAL RETURNS

LOST AND DA MAGED INVENTORY REIMBURSEMENT

PACKAGING AND PREP REQUIREMENTS

VOLUME AND CONTAINER RESTRICTIONS

SHIPPING AND ROUTING REQUIREMENTS

FBA FULFILLMENT FEES

DETERMINE PACKAGE TYPE

PACKAGE TYPE FEES

CALCULATING OUTBOUND WEIGHT

MULTI-CHANNEL FBA FEES

PREFERRED FBA CARRIERS

FBA FEES

INVENTORY CLEANUP DATES

MONTHLY INVENTORY STORAGE FEES

LONG TERM STORAGE EXAMPLES

QUALIFICATIONS FOR STICKERLESS COMMINGLED PRODUCTS

HIGHLIGHTS FROM TERMS OF SERVICE

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TABLE OF CONTENTS

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How To Use

This document is designed to help you find information quickly. It compiles many

references, lists, and tables from Amazon.com and FBA which are needed to list

products, understand fees, and other tasks while selling on Amazon.com.

Throughout this document you will find numbers after headings and other

information. That number is a node id on Amazon and is a reference to where the

information was gathered. You can click on the number to go to the web page. Or

you can get to the webpage by pasting this URL into your browser and appending

the number to it.

http://www.amazon.com/gp/help/customer/display.html?nodeId=

DISCLAIMER:

The information in this document is for reference purposes only. It is designed to

provide a quick method to look up information related to selling on Amazon and

through FBA. There may be errors and/or omissions present and the author makes

no guarantees pertaining to accuracy or completeness. When in doubt, search the

documentation on Amazon.

This content was created in May 2013 and thus will become out of date as Amazonmakes changes.

If you are interested in contributing, commenting, suggesting, or questioning

anything in this document, please contact Robert Casto at robert@sellerstoolbox.

com. SellersToolbox welcomes any help you wish to offer.

Categories Requiring Ap proval 14113001

Automotive Parts

Clothing, Accessories & Luggage

Collectible Books

Entertainment Collectibles

Gift Cards

Industrial & Scientific

Jewelry

Motorcycle & ATV

Sexual Wellness

Shoes, Handbags & Sunglasses

Sports Collectibles

Textbook Rentals(not currently accepting)

Watches

Wine

Permitted and Prohibited Listing 200277040

Violation Consequences:

Cancel listing

Limit listing privileges

Suspend listing privileges

Loss of selling privileges

Report a Violation: http://www.amazon.com/gp/help/reports/

contact-us/ref=ag_xx_cont_200164330

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http://www.amazon.com/gp/help/customer/display.html?nodeId=14113001http://www.amazon.com/gp/help/customer/display.html?nodeId=200277040http://www.amazon.com/gp/help/customer/display.html?nodeId=200277040http://www.amazon.com/gp/help/customer/display.html?nodeId=14113001


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Categories to Check Restricti ons

Alcohol 200277080

Animals & Animal Products 200277100

Art 200277120

Automotive 200277140

Clothing 200277160

Cosmetics & Skin/Hair Care 200277200

Currency, Coins, Cash Equivalents, and Gift Cards 200277180

Drugs, Drug Paraphernalia & Dietary Supplements 200277220

Electronics 200277240

Food & Beverage 200277280

Gambling & Lottery 200277380 Hazardous & Dangerous Items 200277300

Human Parts & Burial Artifacts 200277320

Jewelry & Precious Gems 200277340

Kindle Accessories 200500140

Medical Devices & Accessories 200277400

Offensive Products 200277420

Other 200685950

Postage Meters & Stamps 200277480

Recalled Products 200277500

Sexual Wellness 200277520

Stolen Property & Lock Picking Devices 200277600

Surveillance Equipment 200277620

Tobacco & Tobacco-Related Products 200277660

Warranties & Services 200277680

Weapons 200277700

Product Bundling 200442390

Must be complementary, match the listing exactly, cannot be modified

once made, and have a unique UPC

Not allowed in books, music, video, dvd, or video games categories.

Fees based on category where listed.

Bundle must be in product title, and the 1st feature and description

must state number of items and list the products

Image must be of all the items, not pieced together

Product Detail Page Rules 200414280

Add a Product tool only for items not listed

Cannot add items that already have a page

All sellers of the product will use the new page

Include only item features, not item condition

Book, Music, Video, and DVD bundles may only be listed if they were

bundled by the manufacturer

Prohibited or Restricted products cannot be listed

Must meet North American Product Safety Standards

All images must meet Amazon standards

Titles, descriptions, bullet points, or images may not contain:

o Pornographic, obscene, or offensive content. o Phone numbers, physical mail addresses, e-mail addresses,

or website URLs

o Availability, price, condition, alternative ordering information,

or alternative shipping offers

o Spoilers about Book, Music, or Video listings

o Reviews, quotes, or testimonials

o Requests for customer reviews

o Advertisements, promotional material, or watermarks on

images, photos, or videos

o Time-sensitive information

Prohibited Content and Intellectual Property

Violations 200414300

Prohibited Content:

For distribution outside the United States

Illegal/potentially illegal products

Offensive material

Nudity and Pornography

Privacy invasion

Advertisements

Digitally downloadable

IP Property Violations:

Counterfeits

Unauthorized or unlicensed

Recopied Media

Transferred media

Promotional media

Rights of Publicity

6 7
http://www.amazon.com/gp/help/customer/display.html?nodeId=200277080http://www.amazon.com/gp/help/customer/display.html?nodeId=200277100http://www.amazon.com/gp/help/customer/display.html?nodeId=200277120http://www.amazon.com/gp/help/customer/display.html?nodeId=200277140http://www.amazon.com/gp/help/customer/display.html?nodeId=200277160http://www.amazon.com/gp/help/customer/display.html?nodeId=200277200http://www.amazon.com/gp/help/customer/display.html?nodeId=200277180http://www.amazon.com/gp/help/customer/display.html?nodeId=200277220http://www.amazon.com/gp/help/customer/display.html?nodeId=200277240http://www.amazon.com/gp/help/customer/display.html?nodeId=200277280http://www.amazon.com/gp/help/customer/display.html?nodeId=200277380http://www.amazon.com/gp/help/customer/display.html?nodeId=200277300http://www.amazon.com/gp/help/customer/display.html?nodeId=200277320http://www.amazon.com/gp/help/customer/display.html?nodeId=200277340http://www.amazon.com/gp/help/customer/display.html?nodeId=200500140http://www.amazon.com/gp/help/customer/display.html?nodeId=200277400http://www.amazon.com/gp/help/customer/display.html?nodeId=200277420http://www.amazon.com/gp/help/customer/display.html?nodeId=200685950http://www.amazon.com/gp/help/customer/display.html?nodeId=200277480http://www.amazon.com/gp/help/customer/display.html?nodeId=200277500http://www.amazon.com/gp/help/customer/display.html?nodeId=200277520http://www.amazon.com/gp/help/customer/display.html?nodeId=200277600http://www.amazon.com/gp/help/customer/display.html?nodeId=200277620http://www.amazon.com/gp/help/customer/display.html?nodeId=200277660http://www.amazon.com/gp/help/customer/display.html?nodeId=200277680http://www.amazon.com/gp/help/customer/display.html?nodeId=200277700http://www.amazon.com/gp/help/customer/display.html?nodeId=200442390http://www.amazon.com/gp/help/customer/display.html?nodeId=200414280http://www.amazon.com/gp/help/customer/display.html?nodeId=200414300http://www.amazon.com/gp/help/customer/display.html?nodeId=200414300http://www.amazon.com/gp/help/customer/display.html?nodeId=200414280http://www.amazon.com/gp/help/customer/display.html?nodeId=200442390http://www.amazon.com/gp/help/customer/display.html?nodeId=200277700http://www.amazon.com/gp/help/customer/display.html?nodeId=200277680http://www.amazon.com/gp/help/customer/display.html?nodeId=200277660http://www.amazon.com/gp/help/customer/display.html?nodeId=200277620http://www.amazon.com/gp/help/customer/display.html?nodeId=200277600http://www.amazon.com/gp/help/customer/display.html?nodeId=200277520http://www.amazon.com/gp/help/customer/display.html?nodeId=200277500http://www.amazon.com/gp/help/customer/display.html?nodeId=200277480http://www.amazon.com/gp/help/customer/display.html?nodeId=200685950http://www.amazon.com/gp/help/customer/display.html?nodeId=200277420http://www.amazon.com/gp/help/customer/display.html?nodeId=200277400http://www.amazon.com/gp/help/customer/display.html?nodeId=200500140http://www.amazon.com/gp/help/customer/display.html?nodeId=200277340http://www.amazon.com/gp/help/customer/display.html?nodeId=200277320http://www.amazon.com/gp/help/customer/display.html?nodeId=200277300http://www.amazon.com/gp/help/customer/display.html?nodeId=200277380http://www.amazon.com/gp/help/customer/display.html?nodeId=200277280http://www.amazon.com/gp/help/customer/display.html?nodeId=200277240http://www.amazon.com/gp/help/customer/display.html?nodeId=200277220http://www.amazon.com/gp/help/customer/display.html?nodeId=200277180http://www.amazon.com/gp/help/customer/display.html?nodeId=200277200http://www.amazon.com/gp/help/customer/display.html?nodeId=200277160http://www.amazon.com/gp/help/customer/display.html?nodeId=200277140http://www.amazon.com/gp/help/customer/display.html?nodeId=200277120http://www.amazon.com/gp/help/customer/display.html?nodeId=200277100http://www.amazon.com/gp/help/customer/display.html?nodeId=200277080


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Product Title Requirements 201101000

DO: Capitalize first letter of each word, use numbers, spell out mea

surements, include size and color with child ASIN, keep to 50

characters, and use standard text.

DO NOT: Use ALL CAPS, capitalize conjunctions, articles or

prepositions; include seller info, price or promotional message; use

merchant, brand, or manufacturer name or information; symbols, or

subjective commentary.

Hazardous Materials 200339720

Cannot process by Fulfillment by Amazon:

Items regulated by the U.S. Department of Transportation: explosives,

compressed gases or aerosols, flammable liquids or solids, oxidizers,

poisons and corrosive materials 200525830

Lithium batteries can be sold with required information 200385160

Vehicle tires and batteries

DEA regulated substances and chemicals

Devices, drugs, dietary supplements that require a prescription,

supervision, or direction

FDA prohibited products

A plant not double packaged or legal to sell

Recalled product

Items illegal to sell in an individual US jurisdiction

Tobacco products

Alcohol

Guns, parts, kits, mace, black powder, ammunition (excluding bb

bullets, caps, air gun balls, cap guns, model guns that do not fire)

Sellable but not FBA:

Gift cards / certificates

Items with pamphlets, price-tags, non-Amazon stickers

Dimensions > 144 x 96 x 96 or > 150 pounds

Shipment requiring LTL carrier handling

Require but do not have proper preparation 200243250

Damaged or defective unless appropriately labeled and

marked as used

Improperly registered labels

Products restricted by manufacturer

Illegally manufactured items, replications or reproductions: counterfeits

may be destroyed

Determined unsuitable 200339710

Date and Temperature Sensitive Products 200339730

FBA items must expire in 90 days or more

o Expiration < 50 days will be removed or destroyed

Expiration date in 36+ pt font on carton and unit

o Date format: MM-DD-YYYY

o Cover original date if different

o Cover manufactured date if present

Cannot mix products with expiration dates

Must have FBA labels 200243200

Fully enclosed and sealed in shippable packaging

Products needing preparation (glass jars, bottles) must have

expiration date on the outside

Temperature-sensitive product s 200339730

Handle 50 to 100 degree shelf life

No markings with temperature requirements unless range is from

50 to 100 degrees

If meltable, only accepted between October 1 and April 30; after

May 1 products may be disposed

Removal order is needed to have meltable inventory returned

before May 1 200280670

No items allowed needing refrigeration or freezing

No perishables are permitted

Immediate disposal returns 200386180

Hazmat Items: (hazardous chemicals, flammable substances,

batteries, perfumes )

All chemicals/alcohol will be disposed of

Broken glass

Opened Personal Care and Sexual Wellness items

Consumables

Anything with an expiration date or lot number

Bedding

Baby Items

8 9
http://www.amazon.com/gp/help/customer/display.html?nodeId=201101000http://www.amazon.com/gp/help/customer/display.html?nodeId=200339720http://www.amazon.com/gp/help/customer/display.html?nodeId=200525830http://www.amazon.com/gp/help/customer/display.html?nodeId=200385160http://www.amazon.com/gp/help/customer/display.html?nodeId=200385160http://www.amazon.com/gp/help/customer/display.html?nodeId=200243250http://www.amazon.com/gp/help/customer/display.html?nodeId=200339710http://www.amazon.com/gp/help/customer/display.html?nodeId=200339730http://localhost/var/www/apps/conversion/tmp/scratch_6/deId=200243200http://www.amazon.com/gp/help/customer/display.html?nodeId=200339730http://www.amazon.com/gp/help/customer/display.html?nodeId=200280670http://www.amazon.com/gp/help/customer/display.html?nodeId=200386180http://www.amazon.com/gp/help/customer/display.html?nodeId=200386180http://www.amazon.com/gp/help/customer/display.html?nodeId=200280670http://www.amazon.com/gp/help/customer/display.html?nodeId=200339730http://localhost/var/www/apps/conversion/tmp/scratch_6/deId=200243200http://www.amazon.com/gp/help/customer/display.html?nodeId=200339730http://www.amazon.com/gp/help/customer/display.html?nodeId=200339710http://www.amazon.com/gp/help/customer/display.html?nodeId=200243250http://www.amazon.com/gp/help/customer/display.html?nodeId=200385160http://www.amazon.com/gp/help/customer/display.html?nodeId=200525830http://www.amazon.com/gp/help/customer/display.html?nodeId=200339720http://www.amazon.com/gp/help/customer/display.html?nodeId=201101000


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Lost and Damaged Inventory Reimbursement 200242960

Limit of $2,000 insurance; if higher, get 3rd party insurance.

Examples of insured products:

Damaged in fulfillment center

Lost in fulfillment center

Missing in fulfillment center for 30 days

Lost or damaged in delivery to the customer

Lost or damaged in shipping to the fulfillment center using

Amazon-partners

Examples of products not covered:

Products listed in FBA Product Restrictions or not meeting

Inventory Requirements.

Restricted products through a removal order

Defective units or units lost or damaged by customers,

distributors or sellers

Default Replacement Value by Category

Packaging and Prep Requirements 200243250

No loose products

Label - Sold as a Set

Boxes - 6 sided, completely sealed, pass 3 drop test

Polybagged Units 5+ opening must have suffocation warning,

.09+ mil thick and transparent

Must have scannable label after bagging

Case packed - matching SKU and condition

Expiration Dates - On carton 36+ pt font, and individual units, format

is MM-DD-YYYY

No marketing materials allowed

Liquids 200280420

Must pass 3 drop test, cap is tightened, and have double-seal or

safety seal. Without double seal must be bagged.

Volume and container restricti ons

Category Replacement Value

Book $12

Music $10

Video $10

DVD $15Electronics $100

Jewelry $50

Video Games $25

Kitchen $25

Gourmet $25

Home $50

Sports $50

Baby $20

Toy $20

Beauty $20

Health $20

All other $25

Packaging

Requirements

Container

Type

Sellable

UnitSize Volume

Double

Sealed

Screw

Cap

Corrugated

Box

GlassSingle StandardSize

< 4 oz Yes No

4 + oz. Ineligible for FBA

Oversize Ineligible for FBA

Bundled Ineligible FBA

Non-

glass

Single

StandardSize

< 50 oz. Yes No

50+ oz Ineligible for FBA

Oversize Ineligible for FBA

Bundled

StandardSize

< 68 oz,(12 lb.)

Yes Yes

68+ oz.(12+ lb.)

Ineligible for FBA

Oversize Yes Yes

10 11
http://www.amazon.com/gp/help/customer/display.html?nodeId=200242960http://www.amazon.com/gp/help/customer/display.html?nodeId=200243250http://www.amazon.com/gp/help/customer/display.html?nodeId=200280420http://www.amazon.com/gp/help/customer/display.html?nodeId=200280420http://www.amazon.com/gp/help/customer/display.html?nodeId=200243250http://www.amazon.com/gp/help/customer/display.html?nodeId=200242960


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Shipping and Routing Requirements 200243260

Girth = length + 2 * height + 2 * width

Sides standard-sized item boxes < 25.

UPS limits: Length < 108, Girth < 165

Surcharge for girth over 130

Boxes with volume over 5,184 in3 or 3 ft3 receive a dimensional

weight charge

Boxes with weight > 50 lbs. may only contain one unit. If weight >

50 lbs, label Team Lift, if > 100 lbs. label Mech Lift. Boxes with

jewelry must be < 40 lbs

No gaylords or POS containers

Do not bundle boxes Remove labels and markings when reusing boxes

Allowed containers: Regular Slotted Carton, B flute, Edge Crush

Test 32, and 200 lb/sq. inch burst strength

Dunnage-Allowed: Foam, air pillows, full sheets of paper.

Dunnage-Not Allowed: Styrofoam peanuts, biodegradable peanuts,

cornstarch peanuts, crinkle wrap, shredded paper

FBA Fulfillment Fees 201119410

Determine Package Type

Pellets, Powders, and Granular 200280430

Must pass 3 drop test, lids must be secure. If the product has an unse

cure lid, it must be placed in a sealed bag.

Sharp Units 200280440

Packaging must completely cover the sharp object, use blister pack to

cover the sharp edge, attach the sharp product to a footprint and wrap

the unit in plastic, check that product cannot pierce its packaging.

Glass, Ceramic, Breakable, and Fragile Units 200280450

Must pass 3 drop test, must be packaged in a six solid-sided box or

completely protected in bubble wrap so the product is not exposed inany way, individually wrap all units.

Plush Units 200280460

Use sealed bags or shrink wrap, leave no exposed surface of the unit.

Do not allow bag or shrink wrap to stick out more than 3 inches

from dimensions.

Baby Products 200956720

Use sealed bags or shrink wrap, leave no exposed surface of the unit.

Do not allow bag or shrink wrap to stick out more than 3 inches

from dimensions.

Apparel , Fabri c, and Textiles 200280470

Individually pack in sealed bags or shrink wrap, box items that could be

damaged by bags. Shoe products must be in a shoe box or polybag,

lids must be secured with non-adhesive band or removable tape.

Jewelry 200342400

Individually pack pouches in plastic bags with the barcode on the

outside of the pouch. Boxes that are easily cleaned and not easily

damaged do not need to be bagged.

Small Products 200944670

If a products largest side is less than 2-1/8 it must be packaged

in a polybag.

Plexiglas 200492640

Use label at least 2 X 3 declaring it is Plexiglas.

Adult Products 200505430

Bag in black, opaque bags.

Size Tier Longest

Side

Median

Side

Shortest

Side

Length +

GirthWeight

SmallStandard

Size

15 12 0.75

Media:14 oz.

Non-Media:12 oz

LargeStandard

Size

18 14 8 20 lb.

SmallOversize

60 30 130 70 lb.

MediumOversize

108 130 150 lb.

LargeOversize

108 165 150 lb.

SpecialOversize

Over108

Over165

Over150 lb.

12 13
http://www.amazon.com/gp/help/customer/display.html?nodeId=200243260http://www.amazon.com/gp/help/customer/display.html?nodeId=201119410http://www.amazon.com/gp/help/customer/display.html?nodeId=200280430http://www.amazon.com/gp/help/customer/display.html?nodeId=200280440http://www.amazon.com/gp/help/customer/display.html?nodeId=200280450http://www.amazon.com/gp/help/customer/display.html?nodeId=200280460http://www.amazon.com/gp/help/customer/display.html?nodeId=200956720http://www.amazon.com/gp/help/customer/display.html?nodeId=200280470http://www.amazon.com/gp/help/customer/display.html?nodeId=200342400http://www.amazon.com/gp/help/customer/display.html?nodeId=200944670http://www.amazon.com/gp/help/customer/display.html?nodeId=200492640http://www.amazon.com/gp/help/customer/display.html?nodeId=200505430http://www.amazon.com/gp/help/customer/display.html?nodeId=201119410http://www.amazon.com/gp/help/customer/display.html?nodeId=200243260http://www.amazon.com/gp/help/customer/display.html?nodeId=200505430http://www.amazon.com/gp/help/customer/display.html?nodeId=200492640http://www.amazon.com/gp/help/customer/display.html?nodeId=200944670http://www.amazon.com/gp/help/customer/display.html?nodeId=200342400http://www.amazon.com/gp/help/customer/display.html?nodeId=200280470http://www.amazon.com/gp/help/customer/display.html?nodeId=200956720http://www.amazon.com/gp/help/customer/display.html?nodeId=200280460http://www.amazon.com/gp/help/customer/display.html?nodeId=200280450http://www.amazon.com/gp/help/customer/display.html?nodeId=200280440http://www.amazon.com/gp/help/customer/display.html?nodeId=200280430


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Package Type Fees

Calculating Outbound Weight

Shipping

Method

Order

Handling

Pick &

Pack

Weight Handling/lb.

First 15 lbs. +next 16-

70+next 71-

150

Standard $1.90 $0.60 $0.45 $0.45 $0.45

Expedited $7.40 $0.60 $0.55 $0.70 $0.85

Priority $14.40 $0.60 $1.50 $1.75 $2.00

Multi-Channel FBA Fees 201119430

Standard Size Media

Standard Size Non-Media

Oversize

Preferred FBA CarriersSmall Parcels (SPDs) - UPS

Less than Truckload (LTL) - ABF and BNSF

Full Truckload (FLT) - CH Robinson

FBA Fees 200685110

Inventory Cleanup Dates

Standard $4.75 $0.75 $0.45 $0.45 $0.45

Expedited $7.40 $0.75 $0.55 $0.70 $0.85

Priority $14.40 $0.75 $1.50 $1.75 $2.00

Standard $7.00 $3.00 $0.50 $0.70 $0.90

Expedited $7.40 $3.00 $0.60 $0.80 $1.00

Priority $14.40 $3.00 $1.50 $1.75 $2.00

Special Handling for Qualifying LCD andCRT Units

Add $85.00 for allshipping methods

Special Handling for Qualifying Projection andPlasma Units

$125.00 for all shippingmethods

Inventory Removal Orders

Service Per Standard-Size Unit Per Oversize Unit

Return $0.50 $0.60

Disposal $0.15 $0.30

Inventory Cleanup Dates Affected inventoryLong Term Storage Fee

per ft3 of item

August 15February 15

Units in fulfillmentcenters 365+ days

$22.50

Size Tier

Order

HandlingUnit

Pick &Pack

Weight Handling

1 lb. 2 lb. Over 2 lbs.

Small

Standard-Media

$0.00 $1.00 $0.42

Large

StandardMedia

$0.00 $1.00 $0.46 $0.76 $0.76 +

$0.40/lb.

Small

StandardNon-Media

$0.00 $1.00 $0.42

Large

StandardNon-Media

$0.00 $1.00 $0.46 $0.99 $0.99 +

$0.38/lb

SmallOversize

$0.00 $4.00 $0.99 + $0.38/lb

MediumOversize

$0.00 $5.00 1.49 + $0.38/lb.

Large

Oversize$0.00 $8.00 $60.00 + $0.76/lb. above 90 lbs.

Special

Oversize$0.00 $10.00

$120.00 + $0.90/lb.above 90 lbs.

Product Size Tier

and CategoryOutbound Shipping Weight

Standard-Size Media 2 oz (0.125 lb.) + Unit Weight

Standard-Size

Non-Media 4 oz (0.25 lb.) + Unit Weight

Oversize Media andNon-Media

16 oz (1.00 lb.) + (Dimensional Weight or UnitWeight, whichever is greater)

Special Oversize 16 oz (1.00 lb.) + Unit Weight

14 15


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Monthly Inventory Storage Fees

Long Term Storage Examples

Qualifications for Stickerless Commingled Products 200243180

Must be non-media

Not qualified from time to time: Antiques, Apparel, Art, Jewelry,

Loose stones, Software, Shoes, Sports memorabilia, Wine,

Video games New condition

UPC or EAN scanable barcode

UPC or EAN maps to a single ASIN

Accessible barcodes on outside

No expiration date

Highlights f rom Terms of Service -

https://sellercentral.amazon.com/gp/help/external/help-

popup.html?itemID=1791#FBA

Do not list Amazon on any import documents

Notify Amazon of recalls issued on products

Amazon determines refunds and replacements

90 day returns deadline if account is ended

Help link in Seller Central 1161232

A-Z Guarantee

Check A-to-Z Guaranteed Claims regularly

Covered in Guarantee:

Buyer never received item ordered

Buyer received different item than description

Buyer returned item but seller does not respond

When a claim is submi tted:

Respond immediately

No response is accepting responsibility Customer may be reimbursed during investigation

Pro-Merchant Subscription

$39.99 subscription fee

$0.99 per sale fee is waived

Still pay commission and the variable closing fee

Access to Volume Listing and Order Management

Eligible for Featured Merchant status

Unlimited product listings

Amazon Produ ct Ads

Ads on Amazon.com that link to your website

Charged only when a customer clicks an ad

Month Cost / ft3 / month

January - September $0.45

October -December $0.60

Example

Product

Cubic

volumeper Unit

BaseStorage

Fee (perUnit per

month)

BaseStorage

Fee (perUnit per

year)

Long-TermStorage

Fee (perUnit per

year)

Long-Term

StorageFee

multipleover Base

StorageFee

Averagebook

0.025 $0.01 $0.14 $1.10 7.7

Averagetoy

0.102 $0.05 $0.60 $4.58 7.7

Large toy 1.172 $0.53 $6.85 $52.73 7.7

16 17


10/17

FBA Export 200242770

Applies to media and eligible non-media products

Shipping: Priority (2-4 days), Expedited (5-8 days), Standard (15-32 days)

Supported Countries:

Alaska and Hawaii

US Protectorates

APO/FPO

Canada

Europe and Asia

Australia Argentina, Brazil, Costa Rica, Mexico, South Africa

Shipping Options 1161252&qid=1364100230&sr=1-1

Must ship within 2 days of order

Must offer standard shipping. Priority expedited shipping is optional

Domestic Standard: 4 to 14 business days in U.S., 7 to 32

business days international

Domestic Expedited:2 to 6 business days

Premium expedited shipping and international shipping for media:

2-Day Domestic: within 48 hours

1-Day Domestic:within 24 hours

Standard Intl:3 to 6 weeks + customs

Expedited Intl:3 to 7 business days + customs

Handling Time + Transit Time = Delivery Time

Handling Time:Between order placement and seller drop off

to delivery service. Default 1-2 business days unless qualified

for one-day handling

Transit Time:Loading dock to customer

Delivery Time:Order placement to customer

Shipping Rates and Credit

Table shows the amount received from Amazon to offset shipping cos t

Stan dar d Ex pedi ted Tw o Day On e DayStandard

Intl

Expedited

Intl

Books 3.99 6.99 11.98 17.9816.95 1lb23.95 >

1lb44.95

Music 3.99 6.19 7.98 11.98 14.29 44.95

Videos 3.99 6.19 11.98 17.98 14.29 44.95

DVDs 3.99 6.19 7.98 11.98 14.29 44.95

VideoGames

3.99 6.99

Software3.99 6.99

Electronics

4.49 + 0.50/lb.(weight of item)

KindleAccessories

Camera &Photo

Tools &Hardwares

Kitchen &Houseware

OutdoorLiving

Computer

Sports &Outdoors

Cell Phones& Service

MusicalInstruments

OfficeProducts

Toy & Baby

Other

18 19
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11/17

Returns Info 15015721

Requirements fo r a Full Refund

New condition

All original packaging and accessories included

Media items still in plastic wrap

Musical instruments, televisions, and consumer electronics need

UPC or serial number

Shoes and clothing must be unworn

Items with FREE Return Shipping

Purchased from Amazon.com

o Baby Items, Shoes, Clothing, Accessories, Jewelry, Watches(except from Sports & Outdoors)

Getting Paid 1161250

Automatic transfer to your bank account every 14 days, may request a

transfer once every 24 hours 3485851

Incorrect negative feedback 1161258

Feedback will only be removed if it contains:

Obscenity/profanity

E-mail address, full name, or telephone number

Only a product review

Apparel sell ing pr ivi leges removal 200370580

Removed for poor performance, violations of Selling Policies

200267770, violations of Prohibited and Restricted Products

Reinstating Privileges:

Create a Plan of Action

Send appeal to Amazon

On Removal of Privileges notice click Appeal

Enter Plan of Action with telephone number

Usually answered within 48 hrs

Seller Performance 12880481

Metric goals:

Order defect rate: < 1%

Pre-fulfillment cancel rate: < 2.5%

Late shipment rate: < 4%

Refund rate: order correlated.

Correcting Product Details 200392930

Methods to correct product information

1. Use Actions link under Manage Inventory or upload an inventory file

2. Click Update Product Info under Product Details

Methods to change product i mage on detail page

1. Use Actions link under Manage Inventory or submit inventory file with

new image URL

2. Under Product Details on detail page, click give feedback on images

(use to report incorrect images)

How Buy Box Works 200401830 Buy Box Placement increases sales

Featured Merchants compete for it based on factors: competitive price,

available stock, updated inventory, and planned vacations 200219380

Fees and Prici ng 1161240

20 21

Item price

+ Shipping paid by the buyer

+ Gift wrap paid by the buyer

- Referral fee

- Variable closing fee

-

$0.99 per item fee (unless seller pays a subscription fee)

= Total deposited to seller account
http://www.amazon.com/gp/help/customer/display.html?nodeId=15015721http://www.amazon.com/gp/help/customer/display.html?nodeId=1161250http://www.amazon.com/gp/help/customer/display.html?nodeId=1161258http://www.amazon.com/gp/help/customer/display.html?nodeId=200370580http://www.amazon.com/gp/help/customer/display.html?nodeId=12880481http://www.amazon.com/gp/help/customer/display.html?nodeId=200392930http://www.amazon.com/gp/help/customer/display.html?nodeId=200401830http://www.amazon.com/gp/help/customer/display.html?nodeId=200219380http://www.amazon.com/gp/help/customer/display.html?nodeId=1161240http://www.amazon.com/gp/help/customer/display.html?nodeId=200219380http://www.amazon.com/gp/help/customer/display.html?nodeId=1161240http://www.amazon.com/gp/help/customer/display.html?nodeId=200401830http://www.amazon.com/gp/help/customer/display.html?nodeId=200392930http://www.amazon.com/gp/help/customer/display.html?nodeId=12880481http://www.amazon.com/gp/help/customer/display.html?nodeId=200370580http://www.amazon.com/gp/help/customer/display.html?nodeId=1161258http://www.amazon.com/gp/help/customer/display.html?nodeId=1161250http://www.amazon.com/gp/help/customer/display.html?nodeId=15015721


12/17

Referral Fees Media Variable Closing Fees

$1.35 for all media

Music, Video and DVD are $0.80 until April 24, 2014 for FBA

IRS Reporting Regulations 200663310

U.S. taxpayer sellers must file Form 1099-K if exceeding

$20,000 in gross sales

200 transactions

Non-U.S. taxpayers must give Form W-8BEN to Amazon

Providing Your Taxpayer Identification Information to Amazon

All Professional Sellers and sellers with 50+ transactions in a calendar year must

provide Taxpayer Identification to Amazon.

https://sellercentral.amazon.com/gp/seller/configuration/account-info-page.

html/ref=ag_acctinfo_dnav_onconfig_

Use link to enter taxpayer info or validate W-9 or W-8BEN forms. A short interview

will automatically determine correct tax form.

Tax Form Info

1099-K forms due on the last day of February for the previous

years transactions

1099-k forms can be filed electronically through FIRE.

Contact filer if information is in error.

Contact IRS: 1-866-455-7438

http://www.irs.gov/uac/FAQs-on-New-Payment-Card-Reporting-Requirements

DomesticStandard

DomesticExpedited

International

Non-mediaproducts

$0.45 +$0.05/lb.

$0.65 +$0.10/lb.

Not available

Product Type Referral Fee

Amazon Kindle 15%

Automotive Parts and Accessories 12%

Baby Products (excluding baby apparel) 15%

Books 15%

Camera and Photo 8%

Consumer Electronics 8%

Electronics Accessories 5% for portion $1-100 +

8% for portion greater than $100

Entertainment Collectibles20% for portion $1-100 +

10% for portion $100-1,000 +6% for portion greater than $1,000

Home & Garden (including Pet Supplies)** 15%

Industrial & Scientific (Food Service,Janitorial & Sanitation)

12%

Kindle Accessories 25%

Music 15%

Musical Instruments 15%

Office Products 15%

Personal Computers 6%

Shoes, Handbags and Sunglasses 15%

Software & Computer Games 15%

Sporting Goods 15%

Sports Collectibles20% for portion $1-100 +

10% for portion $100-1,000+6% for portion greater than $1,000

Tires & Wheels 10%

Tools & Home Improvement 12%

Toys 15%

Unlocked Cell Phones 8%

Video & DVD 15%

Video Games 15%

Video Game Consoles 8%

Watches 15%

Other 15%

22 23
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13/17

SellersToolbox.com Features

Browser based - no downloads or installation

Multiple logins permitted

All tools located in one convenient place

Fast reports, no waiting to gather data

Data updated frequently throughout the day

Connects directly with your Seller Central account

No need to reenter sales, fees, or inventory data

Simple to use and navigate

Email and phone support

Research emailed on completion, no need to check

Order links to Seller Central Product Detail links on Amazon.com

Reports available in comma, tab, ExcelTM formats

New tools added quarterly

Scouting - Mobile & Browser

Our Scouting tools do much more than show you prices. We offer browser-based

scouting when at your desk, and iPhone and Android version for when you are out

at the stores. We include information that no other scouting tool does today.

Indicators when a product is an Add-On, Hazmat, or Oversized

Current inventory information for PRO and ADVANCED accounts

Sales and pricing history for PRO and ADVANCED accounts

Lowest 5 prices for New, Used, and FBA sellers

Shopping carts based on supplier to keep purchases separate

Complete breakdown of all fees

NET pricing for easy view to determine if product is profitable

Integrated barcode scanner library, nothing else to buy Ability to search plain text, UPC, EAN, ASIN, ISBN

Can use voice to text capabilities of the phone to enter search terms

Pick list when multiple products are found

Links to 5 other sites to research product quickly and easily

Full product details, images, features, and more all available

Bulk Pricing

If you have lots of products you want to research at once, our bulk pricing tool will

make it simple. Paste your list, choose the type of data, and hit submit. You will get

an Excel spreadsheet in the mail when it is done, complete with over 60 data points

about each product.

Analyt ics Reports

There are many reports covering sales, inventory, payments, fees, 1099-K, and

much more. All reports offer download in CSV, TAB, and Excel formats. And can be

requested in monthly, quarterly, and yearly timeframes. Now you can see your fees,

track costs, and get a clear view of your profitability yearly, monthly, and even down

to the individual sale

Velocity Report

Managing your inventory can be a difficult task. You need to know how much your

selling, how quickly it sells, how long it takes to get from the supplier, and to get

it to Amazon if you use FBA. That is a lot of information that has to be gathered,

processed, and turned into a quantity so that orders can be placed in time.

Get this wrong and you could have too much inventory sitting idle, or worse, not

have enough and loose sales to your competitors. The Velocity report was made

to eliminate much of this work and make it easy to do frequently. With the Velocity

report you can ...

Do research on all of your inventory or specific suppliers

Research performing inventory or review those that are not selling

Use from 7 days to 1 year worth of sales history

Calculate coverage needed from 7 days out to 1 year

Hide recently ordered items

Focus on FBA or Merchant fulfilled items only

See the number of days coverage you have for an item

See the number of items that should be purchased

Manage suppliers and number of items per case to help with ordering

See cost and update easily if it has not been entered

See current price of the item along with its sku and title

Sort all information by any column or combination of columns

Download a detailed Excel spreadsheet with even more information

24 25


14/17

Sales Tax Report

One of the most strenuous aspects of running a business is managing your taxes.

Sellers Toolboxs Sales Tax tool takes away the fear of audits by accurately

calculating taxes for your sales. No more spending hours figuring out what you

owe; now with Sellers Toolbox it takes seconds to get your tax information in

accurate reports showing all of the details.

Sales Tax uses an extensive database of information provided by Zip2Tax, a sales

and tax information provider for businesses. Their researchers track rate and zip

code changes across all 50 states and US territories, providing accurate and up

to date resources.

With our Sales Tax tool, every sale is reported with tax rates, jurisdictions, filing

codes, and shipping tax. You can view sales taxes by state, monthly, quarterly, and

yearly. Our reports provide state, county, city, and special district tax rates with filing

codes, making it even easier to file your taxes online. Your total tax bill is provided

so you can file your taxes quickly. All of this information can be exported to CSV

and XLS files, so you have accurate tax records at your fingertips. Save the files

to create an archive of tax records you can use in case of an audit.

Returns and Shipment Errors

As unfortunate as it is, returns are part of the selling business. Not only do they

count as a loss for you, they can be complicated and time consuming to manage.

But the Sellers Toolbox Returns tool simplifies the process and makes each case

as easy to navigate as possible.

Returns allows you to view all details on any given return showing you dates,

status, and product information so you have all the information you need at your

finger tips. Look up a return by date, SKU, case number, or status, and feel

confident in your negotiations with your customers and Amazon.

Our tool doesnt just give you the numbers, it also helps you manage return i

nformation such as customer satisfaction and reasons for returns. Returns allows

you to associate a Case # and enter notes to simplify your work in trying to get

reimbursed by Amazon. No more will you lose money because you didnt have

time to review this often ignored part of your business.

26 27


15/17

Custom Software Development

SellersToolbox is more than a bunch of tools. It is a platform on which custom

solutions can be built.

Reports

Special reports can be built to fit your specific needs. Sales, fees, inventory, and

other information from more than just Amazon.com can be pulled and put together

into a form that works best for you.

Exports

Files can be exported into any number of different formats, including Microsoft

Word, Excel, Open Office, PDF, XML, or even a custom file format. Any of thesefiles can be automatically emailed or transferred to a destination of your choice.

Tools

Special tools can be developed for your business based on your specific needs.

Current tools on the site can be modified to include or hide information providing

a customized method for completing a task.

Benefits

No software to install

Maintenance and backups done automatically

Shortened development time

No ongoing maintenance costs--just normal subscription fees

for the website*

* Custom changes or enhancements charged at normal development rate.

Customer Returns Service

SellersToolbox is happy to announce a new service to deal with your customer

returns. Our goal is to simplify your life as a seller and help you focus on what

you do best, finding and selling great products on Amazon.

Features

Ability to automatically ship from Amazon to our processing center

Payment for items regardless of condition

Support for overstock item removal (must be approved)

Monitoring of return trends to help you find potential problems

Custom options and features available to fit your needs

Benefits

Eliminate expenses associated with processing returns

Predictable income without the effort of resale

Better than taking the standard tax deduction

Can be fully automated or handled manually, your choice

How does it work?

Once a service contract has been put into place which outlines the services,

options, and other details of agreement; the following would take place on

your Seller Central account.

Enable Automated Unfulfillable Removals

Set to Return and not Dispose

Set schedule as determined in contract

Set your email address for notification

Enter our processing center address

To learn more, please use the Contact Us link on SellersToolbox.com and choose

Returns Service for the purpose of contact. If you would like us to call you, please

provide a phone number and the best time to call.

28 29


16/17

CUSTOMER TESTIMONIALS

Matt W.

This software has saved me thousands of dollars a month! We cannow easily determine what we need to order and how many of each item to send in

to FBA. SellersToolbox is the best investment we have made in regards to selling

on Amazon as it allows us to best utilize our capital and saves us time. Any

serious Amazon seller is at a serious disadvantage without this software.

Al M.

SellersToolbox is a tremendous value for my business. I use iton a regular basis to help manage my amazon inventory. I use the Bulk Pricing

Application for product research and profit analysis on potential buys from

wholesalers. Its quick and gives me precise competative pricing information

for easy analysis.

Eric S.

I use Sellers Toolbox to save time researching and analyzing my salesdata with just a few clicks. The downloadable reports are cleanly formatted and let

me work with the data quickly. When Ive needed help the support has been fast

and accurate. I highly recommend Sellers Toolbox.

David P.

I have found the close listings tool alone to be worth the monthlysubscription fee. I like to have a good idea of what I have in inventory, and your

tool is the best way I know of to deal with closing listings for FBA items that

have sold out. It is a definite time saver. The merge shipments tool has been

a lifesaver as well. Its helped me out of a couple of pinches that I couldnt

have corrected otherwise.

30 31


17/17

Phone: (513) 847-4942

Email: [email protected]

sellerstoolbox.com

SellersToolbox is more than a bunch of tools.

It is a platform on which custom solutions can be built.

30 DAY MONEY BACK GUARANTEE
http://www.sellerstoolbox.com/http://www.sellerstoolbox.com/

Documents

3rd Party Selling Reference