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7/28/2019 37706831-Dabur-vs-Hul-final.pdf
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Dabur Today
Leading Indian Consumer Goods Company125 Years Old
Provides Nature Based Solutions for a Healthyand Holistic LifestyleTurnover : Rs. 2834.11 Cr(FY 09)
4000 Employees
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Three Major SBU s:
Consumer Care DivisionConsumer Health DivisionInternational Business Division
Three Subsidiary Group Companies :Dabur InternationalFem Care PharmaNew U
Eight step Down Subsidiaries
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Manufacturing Facilities in India
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Outside India
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Product Lines
Hair CareOral Care
Health CareSkin CareHealth Care
Food
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1152.32
1273.78
1372.52
1641.57
2128.17
2435.93
0
500
1000
1500
2000
2500
3000
Mar 2004 Mar 2005 Mar 2006 Mar 2007 Mar 2008 Mar 2009
Sales Growth
sales growth
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Trends in sales quantity (products) (volume in tonnes)
Dabur India Ltd.
Product/s manufactured/tradedMar
2005Mar
2006Mar
2007Mar
2008Mar
2009
Ayurvedic Tooth Powder & Paste11565 11142 22661 23126 25227
Chyawanprash 10905 11413 13373 14049 13741
Fruits, Nector & Drinks40044 46857
000 litres 000 litres
Hair Oils16793 16769 21924 20401 22876
Kls Kls Kls Kls KlsHajmola
5213.1 5205.6 5979.1 7850.2 7667.5
Honey
1741.3 4516.3 4681.9 5309.7 5392.8
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Expectations
Channel members fromthe company
DABUR
Timely delivery
Rewards and claims
Adequate discountsSchemes and margins
HUL
Profits and C laims
Timely Delivery
Rewards
Schemes and Margins
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Company from the channel members
DABUR
Infrastructure
Robust serviceCoverageSeeking new opportunitiesSales force
Goodwill and attitudeExpansionTimely booking and delivery
HUL
Proper Retailing
Maximum DistributionRight Attitude withCustomerProper Shelf Space
Freshness of MerchandisingMeeting of TargetsFeedback (On Timely Basis)
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Selection criteria of channel members
DABURService (knowing andvisiting)Order cycleCredibilityGoodwill
Sales growth
HULExperienceFinancial PositionCredibilityMarket Knowledge &Coverage
Personal Involvement
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Criteria DABUR HUL
Credit Period Advance Payments Advance Payments
Mode of Payment Cheque Cash and Cheque
Discounts None 1.5% (Only to Distributors)
Margins 5% (Distributor) 5% (Distributor)
8-15% (Retailer) 9-10% (Retailer)
2% (Wholesaler)
5% (Stockist)
6% (Superstockist)
Order Cycle Time Varies Varies
Minimum Order Size Not Fixed Not Fixed
Damaged Merchandise Refund Provided Company
Commercial Terms
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Logistics management
Transportation : Trucks, TempoWho Pays: Company C&F Distributors
Company PaysDistributors Retailers
Distributor Pays
Warehousing : 90% fill rate for modern tradeInventory : Minimum Inventory
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Head of sales, National
Regionalmanagers(N, E, W, S)
Zonal managers(2 each)
Area managers(3-5 each)
ASE ASE ASE
Sales
officer
Sales
officer
Sales
officer
Sales
officer
Sales
officer
Sales team hierarchy
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Appraisal
Channel members Exceeding
Meeting
Below
(on the basis of growth, sales, cheque etc.)
Retained
Put Under Scanner
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Employee performance appraisal
Weightage 50% on Sales (food, healthcare, oralcare etc.)
25% on processes (enhancing coverage, removinggaps, overall outstanding claims by stockists,forecast accuracy)
25% on managerial skills (leadership etc.)
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India's largest fast moving consumer goods company
HUL's brands are spread across 20 distinct consumer categories.Leadership in Home & Personal Care Products and Foods &Beverages.
Hindustan Unilever as the best consumer household products
company as rated by the leading business magazine Forbes Global32,400 employees (40,000 including Group Companies), includingabout 1,425 managers.
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Product portfolioPERSONAL PRODU CTS Skin care Oral Care Hair Care Deodorants Color Cosmetics
SOAPS & DETERGENTS Fabric Wash Personal Wash House hold Care
FOOD & BEVERAGES Ice Creams Beverages Popular Foods Culinary
NEW VENTURE Max Hindustan Unilever Networks Ayurvedic Health and
Beauty Care Products
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11203.14 10996.73
12108.87
13189.7
14895.56
21927.23
0
5000
10000
15000
20000
25000
Dec 2003 Dec 2004 Dec 2005 Dec 2006 Dec 2007 Mar 2009
SALES GROWTH
Series1
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Segmented sales growth2003 2004 2005 2006 2007 2009Growth rate
Beverages 1184.2 1194.6 1277.5 1330.7 1532.8 2294.594%
Foods 602.46 285.07 313.72 384.91 537.73 810.7
35%
Ice Creams 93.39 88.94 98.15 137.07 160.64 235.14152%
Personal Products 2410.2 2472.2 2951.9 3359.8 3671.8 5367.4123%
Soaps & Detergents 4379.4 4470.7 4961.7 5595.9 6374.5 9880.6126%
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Distribution NetworkCompany
Distributors
C&F Agents
Retailers
Consumer
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Logistics Management
Transportation: Trucks,Three-WheelersWho Pays: Company C&F Distributors
Company PaysDistributors Retailers
Distributor Pays
Warehousing:Inventory: Seven Days
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Sales Force
Mixed Sales ForceTraining : After Every 6 months
Weekly Support Visits by the Company sRepresentative.
Monthly Targets : 20% Hike of the Last YearAchieved in the same month
Current Market Situation
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Performance AppraisalsTill Last Year This Year
Incentives Quaterly Monthly
Bonus Mid Year(2.5% of Basic) No Bonus
Variable Annualy Annualy
Other Benefits Bangkok Trip , Gold Coin Nothing