37706831-Dabur-vs-Hul-final.pdf

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    Dabur Today

    Leading Indian Consumer Goods Company125 Years Old

    Provides Nature Based Solutions for a Healthyand Holistic LifestyleTurnover : Rs. 2834.11 Cr(FY 09)

    4000 Employees

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    Three Major SBU s:

    Consumer Care DivisionConsumer Health DivisionInternational Business Division

    Three Subsidiary Group Companies :Dabur InternationalFem Care PharmaNew U

    Eight step Down Subsidiaries

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    Manufacturing Facilities in India

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    Outside India

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    Product Lines

    Hair CareOral Care

    Health CareSkin CareHealth Care

    Food

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    1152.32

    1273.78

    1372.52

    1641.57

    2128.17

    2435.93

    0

    500

    1000

    1500

    2000

    2500

    3000

    Mar 2004 Mar 2005 Mar 2006 Mar 2007 Mar 2008 Mar 2009

    Sales Growth

    sales growth

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    Trends in sales quantity (products) (volume in tonnes)

    Dabur India Ltd.

    Product/s manufactured/tradedMar

    2005Mar

    2006Mar

    2007Mar

    2008Mar

    2009

    Ayurvedic Tooth Powder & Paste11565 11142 22661 23126 25227

    Chyawanprash 10905 11413 13373 14049 13741

    Fruits, Nector & Drinks40044 46857

    000 litres 000 litres

    Hair Oils16793 16769 21924 20401 22876

    Kls Kls Kls Kls KlsHajmola

    5213.1 5205.6 5979.1 7850.2 7667.5

    Honey

    1741.3 4516.3 4681.9 5309.7 5392.8

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    Expectations

    Channel members fromthe company

    DABUR

    Timely delivery

    Rewards and claims

    Adequate discountsSchemes and margins

    HUL

    Profits and C laims

    Timely Delivery

    Rewards

    Schemes and Margins

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    Company from the channel members

    DABUR

    Infrastructure

    Robust serviceCoverageSeeking new opportunitiesSales force

    Goodwill and attitudeExpansionTimely booking and delivery

    HUL

    Proper Retailing

    Maximum DistributionRight Attitude withCustomerProper Shelf Space

    Freshness of MerchandisingMeeting of TargetsFeedback (On Timely Basis)

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    Selection criteria of channel members

    DABURService (knowing andvisiting)Order cycleCredibilityGoodwill

    Sales growth

    HULExperienceFinancial PositionCredibilityMarket Knowledge &Coverage

    Personal Involvement

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    Criteria DABUR HUL

    Credit Period Advance Payments Advance Payments

    Mode of Payment Cheque Cash and Cheque

    Discounts None 1.5% (Only to Distributors)

    Margins 5% (Distributor) 5% (Distributor)

    8-15% (Retailer) 9-10% (Retailer)

    2% (Wholesaler)

    5% (Stockist)

    6% (Superstockist)

    Order Cycle Time Varies Varies

    Minimum Order Size Not Fixed Not Fixed

    Damaged Merchandise Refund Provided Company

    Commercial Terms

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    Logistics management

    Transportation : Trucks, TempoWho Pays: Company C&F Distributors

    Company PaysDistributors Retailers

    Distributor Pays

    Warehousing : 90% fill rate for modern tradeInventory : Minimum Inventory

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    Head of sales, National

    Regionalmanagers(N, E, W, S)

    Zonal managers(2 each)

    Area managers(3-5 each)

    ASE ASE ASE

    Sales

    officer

    Sales

    officer

    Sales

    officer

    Sales

    officer

    Sales

    officer

    Sales team hierarchy

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    Appraisal

    Channel members Exceeding

    Meeting

    Below

    (on the basis of growth, sales, cheque etc.)

    Retained

    Put Under Scanner

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    Employee performance appraisal

    Weightage 50% on Sales (food, healthcare, oralcare etc.)

    25% on processes (enhancing coverage, removinggaps, overall outstanding claims by stockists,forecast accuracy)

    25% on managerial skills (leadership etc.)

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    India's largest fast moving consumer goods company

    HUL's brands are spread across 20 distinct consumer categories.Leadership in Home & Personal Care Products and Foods &Beverages.

    Hindustan Unilever as the best consumer household products

    company as rated by the leading business magazine Forbes Global32,400 employees (40,000 including Group Companies), includingabout 1,425 managers.

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    Product portfolioPERSONAL PRODU CTS Skin care Oral Care Hair Care Deodorants Color Cosmetics

    SOAPS & DETERGENTS Fabric Wash Personal Wash House hold Care

    FOOD & BEVERAGES Ice Creams Beverages Popular Foods Culinary

    NEW VENTURE Max Hindustan Unilever Networks Ayurvedic Health and

    Beauty Care Products

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    11203.14 10996.73

    12108.87

    13189.7

    14895.56

    21927.23

    0

    5000

    10000

    15000

    20000

    25000

    Dec 2003 Dec 2004 Dec 2005 Dec 2006 Dec 2007 Mar 2009

    SALES GROWTH

    Series1

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    Segmented sales growth2003 2004 2005 2006 2007 2009Growth rate

    Beverages 1184.2 1194.6 1277.5 1330.7 1532.8 2294.594%

    Foods 602.46 285.07 313.72 384.91 537.73 810.7

    35%

    Ice Creams 93.39 88.94 98.15 137.07 160.64 235.14152%

    Personal Products 2410.2 2472.2 2951.9 3359.8 3671.8 5367.4123%

    Soaps & Detergents 4379.4 4470.7 4961.7 5595.9 6374.5 9880.6126%

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    Distribution NetworkCompany

    Distributors

    C&F Agents

    Retailers

    Consumer

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    Logistics Management

    Transportation: Trucks,Three-WheelersWho Pays: Company C&F Distributors

    Company PaysDistributors Retailers

    Distributor Pays

    Warehousing:Inventory: Seven Days

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    Sales Force

    Mixed Sales ForceTraining : After Every 6 months

    Weekly Support Visits by the Company sRepresentative.

    Monthly Targets : 20% Hike of the Last YearAchieved in the same month

    Current Market Situation

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    Performance AppraisalsTill Last Year This Year

    Incentives Quaterly Monthly

    Bonus Mid Year(2.5% of Basic) No Bonus

    Variable Annualy Annualy

    Other Benefits Bangkok Trip , Gold Coin Nothing