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Table of contents
CHAPTER I: INTRODUCTION
1.1. Background
1.2. Significance of the study
1.3. Scope and objectives
1.4. Limitations
CHAPTER II: PROFILE OF THE COMPANY
2.1. INURANCE IN INDIA
2.11. HS!"#$ "% &S'#(&)* & &+(
2.12. ,L*S!"&*S & &+(& L%* &S'#(&)* B'S&*SS
2.13. ,-"#!(&! ,L*S!"&*S & !H* &+(& &S'#(&)* B'S&*SS
2.14. *)"&",) -"L)$ )"&!*! (&+ ,-*#(!/*S "% LB*#(LS(!"&
"% &S'#(&)* S*)!"#
2.10. LS! "% &S'#(&)* )",-(&*S & &+(
2.1. B(S) %'&)!"&S "% &S'#(&)*
2.1. !"- &S'#(&)* )",-(&*S & &+(
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2.2. HEALTH INURANCE IN INDIA
2.21.H*(L!H &S'#(&)* & &+(6 )'##*&! S)*&(#"
2.22. )"&S',*# (&+ S")(L -*#S-*)!/* "& H*(L!H &S'#*&)*
2.23. ,-()! "% H*(L!H &S'#(&)* "& S!#')!'#* (&+ 7'(L!$ "%
-#/(!* -#"/S"&
2.24. #"L* "% #*'L(!"#S
2.20. /(#"'S H*(L!H &S'#(&)* -#"+')!S (/(L(BL* & &+(
2.2.*&*#(L &S'#(&)* /S. L%* &S'#(&)*
2.28. H*(L!H &S'#(&)* %"# S*&"# )!9*&S
2.2. ,"+*LS "% L"& !*#, )(#* & "!H*# )"'&!#*S
1: *#,(&$
2: ;(-(&3: '&!*+ S!(!*S
4: '&!*+ 5&+",
2.2
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3.4. S"'#)*S "% +(!(
CHAPTER I": ANALYI OF DATA
4.1. H*(L!H &S'#(&)* & &+( "--"'#!'&!$=)H(LL*&*S (&+
)"&)*#&S
4.2. /"L'&!(#$ H*(L!H S)H*,*S "# -#/(!* >%"#?-#"%! S)H*,*
4.3. &S'#(&)* "%%*#*+ B$ &"@S A )",,'&!$?B(S*+ H*(L!H
&S'#(&)*
4.4. S")(L &S'#(&)* "# ,(&+(!"#$ H*(L!H &S'#(&)* S)H*,*S
"# "/*#&,*&! #'& S)H*,*S nameCy the *SS= )HS:
4.0. H*(L!H &S'#(&)* &!(!/*S B$ S!(!* "/*#&,*&!S
CHAPTER I": UMMARY AND CONCLUION
CHAPTER ": U!!ETION AND RECCOMENDATION
#I#ILIO!RAPHY
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CHAPTER I: INTRODUCTION
1.1. Background
1.2. Scope of the study
1.3. #esearch objectives
1.4. Limitations
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1.1. #ac$%&o'n(
"ver the Cast 0D years ndia has achieved a Cot in terms of heaCth improvement. But stiCC
ndia is Eay behind many fast deveCoping countries such as )hina= /ietnam and Sri
Lanka in heaCth indicators Satia et aC 1
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f it is EeCC managed then it can improve access to care and heaCth status in the country
very rapidCy.
HeaCth insurance as it is different from other segments of insurance business is more
compCeG because of serious confCicts arising out of adverse seCection= moraC haard= and
information gap probCems. %or eGampCe= eGperiences from other countries suggest that
the entry of private firms into the heaCth insurance sector= if not properCy reguCated= does
have adverse conseFuences for the costs of care= eFuity= consumer satisfaction= fraud and
ethicaC standards. !he #+( EouCd have a significant roCe in the reguCation of this sector
and responsibiCity to minimise the unintended conseFuences of this change.
HeaCth sector poCicy formuCation= assessment and impCementation is an eGtremeCy
compCeG task especiaCCy in a changing epidemioCogicaC= institutionaC= technoCogicaC= and
poCiticaC scenario. %urther= given the institutionaC compCeGity of our heaCth sector
programmes and the pCuraCistic character of heaCth care providers= heaCth sector reform
strategies in the conteGt of heaCth insurance that have evoCved eCseEhere may have very
CittCe suitabiCity to our country situation. -roper understanding of the ndian heaCth
situation and appCication of the principCes of insurance keeping in vieE the sociaC reaCities
and nationaC objective are important.
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1.2. )%n)f)cance of t*e st'(+
!his dissertation presents revieE of heaCth insurance situation in ndia ? the opportunities
it provides= the chaCCenges it faces and the concerns it raises. ( discussion of theimpCications of privatiation of insurance on heaCth sector from various perspectives and
hoE it EiCC shape the character of our heaCth care system is aCso attempted. !he paper
foCCoEing areas6
*conomic poCicy conteGt
HeaCth financing in ndia
HeaCth insurance scenario in ndia
HeaCth insurance for the poor
)onsumer perspective on heaCth insurance
,odeCs of heaCth insurance in other countries
)ompetitive anaCysis of heaCth insurance sector in ndia
1.,. Resea&c* ob-ect)es
To 'n(e&stan( t*e /os)t)on of *ealt* )ns'&ance )n In()a
To 'n(e&stan( t*e ()ffe&ent sc*e0es of *ealt* )ns'&ance /&o)(e( b+
()ffe&ent co0/an)es.
To f)n( o't t*e f't'&e of Ins'&ance secto& )n In()a
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1.. L)0)tat)ons
1. !he study is confined to Cimited period.
2. (ccuracy of the study is pureCy based on the secondary data.
3. !he anaCysis and concCusion made by me as per my Cimited understanding and
there may be something variation in the actuaC situation.
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CHAPTER II: PROFILE OF THE COMPANY
2.1. HITORY
OF
INURANCE IN
INDIA
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2.11. HITORY OF INURANCE IN INDIA
n ndia= insurance has a deep?rooted history. t finds mention in the Eritings of ,anu
Manusmrithi := $agnavaCkya Dharmasastra : and 5autiCya Arthasastra :. !he Eritings
taCk in terms of pooCing of resources that couCd be re?distributed in times of caCamities
such as fire= fCoods= epidemics and famine. !his Eas probabCy a pre?cursor to modern day
insurance. (ncient ndian history has preserved the earCiest traces of insurance in the
form of marine trade Coans and carriers@ contracts. nsurance in ndia has evoCved over
time heaviCy draEing from other countries= *ngCand in particuCar.
11 saE the a(ent of l)fe )ns'&ance b's)ness )n In()a Eith the estabCishment of the
"rientaC Life nsurance )ompany in )aCcutta. !his )ompany hoEever faiCed in 134. n
12
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Eere aCso aCCegations of unfair trade practices. !he overnment of ndia= therefore=
decided to nationaCie insurance business.
(n "rdinance Eas issued on 1
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!his miCCennium has seen insurance come a fuCC circCe in a journey eGtending to nearCy
2DD years. !he process of &eo/en)n% of t*e secto& had begun in the earCy 1
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!he )ns'&ance secto& )s a colossal one and is groEing at a speedy rate of 10?2DJ.
!ogether Eith banking services= insurance services add about 8J to the country@s +-. (
EeCC?deveCoped and evoCved insurance sector is a boon for economic deveCopment as it
provides Cong? term funds for infrastructure deveCopment at the same time strengthening
the risk taking abiCity of the country.
2.12. MILETONE IN INDIAN LIFE INURANCE #UINE
• 1
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• 1
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many sociaC sector programmes.!his has Ced to severe resource constraints in the heaCth
sector in respect of non?saCary eGpenditure and this has affected the capacity and
credibiCity of the government heaCth care system to deCiver good FuaCity care over the
years. iven the increasing saCaries= Cack of effective monitoring and Cack of incentives to
provide good FuaCity services the provides in the government sector became indifferent to
the cCients. )Cients aCso did not demand good FuaCity and better access= as government
services Eere free of cost.
'nder this situation more and more cCients turned to the private sector heaCth providers
and thus the private sector heaCthcare has eGpanded. iven the sociaCistic poCiticaC
thinking and popuCist poCicy it has been generaCCy difficuCt for any government to
introduce cost recovery in pubCic heaCth sector. iven that government is unabCe to
provide more resources for heaCth care= and institute cost recovery= one of the Eays to
reduce the under?funding and augment the resources in the heaCth sector Eas to encourage
the deveCopment heaCth insurance.
(nother imperative for CiberaCiation of the insurance sector Eas the need for Cong?term
financiaC resources on sustainabCe basis for the deveCopment of infrastructure sector such
as roads= transports etc. t Eas reaCied that during the course of economic CiberaCiation=
the funds to deveCopment the infrastructure aCso became a major constraint. )ountry
certainCy needed infrastructure deveCopment. %or this the finances are major constraint. n
these investments the benefits are more sociaC than private. !he major concern Eas hoE
these finances can be made avaiCabCe at CoE costs. n past the deveCopment of sociaC
sector Eere financed using government channeCed funds through various semi?
government financiaC institutions. 'nder the CiberaCied economy this may not be
possibCe. "ne hope is that if the insurance sector deveCops rapidCy under privatiation
then it can provide Cong?term finance to the infrastructure sector.
!he financiaC sector= Ehich consists of banks= financiaC institutions= insurance companies=
provident funds schemes= mutuaC funds Eere aCC under government controC. !here Eas
Cess competition across these units. (s a resuCt these institutions remained significantCy
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Cess deveCoped in their approach and management. nsurance sector has been most
affected by the government controCs. overnment had significant controC on the poCicies
these insurance companies couCd offer and utiCiation of the resources mobiCied by
insurance companies. "ne can see that most of the insurance products e.g.= Cife insurance
products: Eere promoted as mechanisms to improve the savings and taG sheCters rather as
risk coverage instruments. "ther segments of the insurance products greE because of the
statutory obCigations e.g.= ,otor /ehicCe= ,arine and %ire: under various acts. !he
management and organiation of insurance sector companies remained Cess deveCoped
and they negCected neE product deveCopment and marketing. !hus one of the hopes in
opening of the insurance sector Eas that the private and foreign companies EouCd rapidCy
deveCop the sector and improve coverage of the popuCation Eith insurance using neE
products and better management.
Last imperative for opening of the insurance sector Eas signing the !" ndia. (fter this
there Eas CittCe choice but to open the entire financiaC sector ? incCuding insurance sector
to private and foreign investors. +hoCakia 1
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,etLife nsurance )ompany Limited EEE.metCife.com
"m 5otak ,ahindra Life nsurance )o. Ltd. EEE.omkotakmahnidra.com
SB Life nsurance )ompany Limited EEE.sbiCife.co.in
!(!( ( Life nsurance )ompany Limited EEE.tata?aig.com
(,- Sanmar (ssurance )ompany Limited EEE.ampsanmar.com
+abur )' Life nsurance )o. -vt. Limited EEE.avivaindia.com
!ENERAL INURER
P'bl)c ecto&
&ationaC nsurance )ompany Limited EEE.nationaCinsuranceindia.com
&eE ndia (ssurance )ompany Limited EEE.niacC.com
"rientaC nsurance )ompany Limited EEE.orientaCinsurance.nic.in
'nited ndia nsurance )ompany Limited EEE.uiic.co.in
P&)ate ecto&
Bajaj (CCian eneraC nsurance )o. Limited EEE.bajajaCCian.co.in
)) Lombard eneraC nsurance )o. Ltd. EEE.iciciCombard.com
%%)"?!okio eneraC nsurance )o. Ltd. EEE.itgi.co.in
#eCiance eneraC nsurance )o. Limited EEE.riC.com
#oyaC Sundaram (CCiance nsurance )o. Ltd. EEE.royaCsun.com
!(!( ( eneraC nsurance )o. Limited EEE.tata?aig.com
)hoCamandaCam eneraC nsurance )o. Ltd. EEE.choCainsurance.com
*Gport )redit uarantee )orporation EEE.ecgcindia.com
H+%) )hubb eneraC nsurance )o. Ltd.
REINURER
eneraC nsurance )orporation of ndia EEE.gicindia.com
2.17. CONCEPT AND FUNCTION OF INURANCE
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nsured= are youK !he functions of nsurance EiCC give you an idea on hoE to go ahead
Eith the approach of insurance and Ehat type of insurance to choose. n a Caymans
Eords= insurance means= Ma guard against pecuniary Coss arising on the happening of an
unforeseen event@. n deveCoping economies= the insurance sector stiCC hoCds a Cot of
potentiaC Ehich can be tapped. ,ajority of the peopCe in the deveCoping countries remains
unaEare of the functions and benefits of insurance and it is for this reason that the
insurance sector is stiCC to groE.
!angibCe or intangibCe > an individuaC can insure anythingN Be it a house= car= factory= or
the voice of a singer= Ceg of a footbaCCer= and the hand of an author.....etc. t is possibCe to
insure aCC these as they have the possibiCity of becoming non functionaC by any disaster or
an accident.
#AIC FUNCTION OF INURANCE6
1. 1.-rimary %unctions
2. 2.Secondary %unctions
3. 3."ther %unctions
P&)0a&+ f'nct)ons of )ns'&ance
• P&o)()n% /&otect)on > !he eCementary purpose of insurance is to aCCoE security
against future risk= accidents and uncertainty. nsurance cannot arrest the risk
from taking pCace= but can for sure aCCoE for the Cosses arising Eith the risk.
nsurance is in reaCity a protective cover against economic Coss= by apportioning
the risk Eith others.
•
Collect)e &)s$ bea&)n% > nsurance is an instrument to share the financiaC Coss. tis a medium through Ehich feE Cosses are divided among Carger number of
peopCe. (CC the insured add the premiums toEards a fund and out of Ehich the
persons facing a specific risk is paid.
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• Eal'at)n% &)s$ > nsurance fiGes the CikeCy voCume of risk by assessing diverse
factors that give rise to risk. #isk is the basis for ascertaining the premium rate as
EeCC.
• P&o)(e Ce&ta)nt+ > nsurance is a device= Ehich assists in changing uncertainty
to certainty.
econ(a&+ f'nct)ons of )ns'&ance
• P&eent)n% losses > nsurance Earns individuaCs and businessmen to embrace
appropriate device to prevent unfortunate aftermaths of risk by observing safety
instructionsO instaCCation of automatic sparkCer or aCarm systems= etc.
• Coe&)n% la&%e& &)s$s 8)t* s0all ca/)tal > nsurance assuages the businessmen
from security investments. !his is done by paying smaCC amount of premium
against Carger risks and dubiety.
• Hel/s )n t*e (eelo/0ent of la&%e& )n('st&)es > nsurance provides an
opportunity to deveCop to those Carger industries Ehich have more risks in their
setting up.
Ot*e& f'nct)ons of )ns'&ance
• Is a sa)n%s an( )nest0ent tool > nsurance is the best savings and investment
option= restricting unnecessary eGpenses by the insured. (Cso to take the benefit of
income taG eGemptions= peopCe take up insurance as a good investment option.
• Me()'0 of ea&n)n% fo&e)%n e3c*an%e > Being an internationaC business= any
country can earn foreign eGchange by Eay of issue of marine insurance poCicies
and a different other Eays.
• R)s$ F&ee t&a(e > nsurance boosts eGports insurance= making foreign trade risk
free Eith the heCp of different types of poCicies under marine insurance cover.
nsurance provides indemnity= or reimbursement= in the event of an unanticipated Coss or
disaster. !here are different types of insurance poCicies under the sun cover aCmost
anything that one might think of. !here are Coads of companies Eho are providing such
customied insurance poCicies.
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2.19. CHALLEN!E FACIN! INURANCE INDUTRY:
• T*&eat of Ne8 Ent&ants: !he insurance industry has been budding Eith neE
entrants every other day. !herefore the companies shouCd carve out niche areas
such that the threat of neE entrants might not be a hindrance. !here is aCso a
chance that the big pCayers might sFueee the smaCC neE entrants.
• Po8e& of '//l)e&s: !hose Eho are suppCying the capitaC are not that big a threat.
%or instance= if someone as a very taCented insurance underEriter is presentCy
Eorking for a smaCC insurance company= there eGists a chance that any big pCayer
EiCCing to enter the insurance industry might entice that person off.
• Po8e& of #'+e&s: &o individuaC is a big threat to the insurance industry and big
corporate houses have a Cot more negotiating capabiCity Eith the insurance
companies. Big corporate cCients Cike airCines and pharmaceuticaC companies pay
miCCions of doCCars every year in premiums.
• Aa)lab)l)t+ of 'bst)t'tes: !here eGist a Cot of substitutes in the insurance
industry. ,ajorCy= the Carge insurance companies provide simiCar kinds of services
> be it auto= home= commerciaC= heaCth or Cife insurance.
Ho8 to c*oose an )ns'&ance co0/an+
!here are many factors to probe into Ehen an investor chose an insurance company.
• !he consumers as EeCC as the investors shouCd onCy focus on the insurers financiaC
strength and capabiCity to meet ongoing responsibiCities to its poCicyhoCders.
• !he fundamentaCs of the insurance company shouCd be strong and shouCd not
indicate a poor investment opportunity as this might aCso deter groEth.
2.1;. TOP INURANCE COMPANIE IN INDIA:
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L)fe Ins'&ance Co&/o&at)on of In()a ?
!he Life nsurance )orporation of ndia L): is undoubtedCy ndias Cargest Cife
insurance company. %uCCy oEned by government= L) is aCso the Cargest investor of the
country. L) has an estimated asset of #s. !riCCion. t aCso funds aCmost 24.J of the
eGpenses of overnment of ndia.
*stabCished in 1
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,etLife ndia nsurance )ompany Limited is another popuCar pCayer in ndian insurance
sector. ( joint venture betEeen the ;ammu and 5ashmir Bank= ,. -aCConji and )o.
-rivate Limited and other private investors and ,etLife nternationaC HoCdings= nc.=
,etLife nsurance offers a Eide range of financiaC soCutions to its customers incCuding
,et Suraksha= ,et Suraksha !#"-= ,et ,ortgage -rotector and ,et Suraksha -Cus etc.
t has its branches situated over DD Cocations across the country. ,ore than 0D=DDD
%inanciaC (dvisors Eork for ,etLife.
IN! "+s+a L)fe Ins'&ance ?
& /ysya Life nsurance entered into the ndian insurance industry in September 2DD1.
( joint venture betEeen & roup= (mbuja )ements= *Gide ndustries and *nam
roup= & /ysya Life nsurance uses its tEo channeCs= vi. the (Cternate )hanneC and
the !ied (gency %orce to distribute its products. !he first channeC has branches in 234
cities across the country and has got 3 saCes teams. "n the other hand= the Cater one has
more than D=DDD advisors. )urrentCy= & /ysya Life nsurance has tie ups Eith more
than 2DD cooperative banks.
#)&la 'n L)fe F)nanc)al e&)ces ?
BirCa Sun Life %inanciaC Services is a joint venture betEeen (ditya BirCa roup and Sun
Life %inanciaC nc= )anada. t has got an eGtensive netEork of more than DD branches.
,ore than 1=80=DDD empaneCCed advisors Eork for BirCa Sun Life= Ehich currentCy covers
over 2 miCCion Cives.
MA< Ne8 Yo&$ L)fe ?
,aG &eE $ork Life nsurance )ompany Ltd. is one of the top insurance companies in
ndia. ( joint venture betEeen ,aG ndia Limited and &eE $ork Life nternationaC a part
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of the %ortune 1DD company ? &eE $ork Life:= ,aG &eE $ork Life nsurance )ompany
Ltd. started its operation in (priC 2DD1. t currentCy has around 810 offices Cocated in 3<
cities across the country. t aCso has around 80=32 agent advisors. ,aG &eE $ork Life
offers 3< products= Ehich cover both= Cife and heaCth insurance.
#a-a- All)an4 ?
Bajaj (CCian is a joint venture betEeen Bajaj %inserv Limited and (CCian S*= Ehere
Bajaj %inserv Limited hoCds 84J of the stake= Ehereas (CCian S* hoCds the rest 2J
stake. Bajaj (CCian has been rated i((( by )#( for its abiCity to pay cCaims. !he
company aCso achieved a groEth of 11J Eith a premium income of #s. 2 crore as on
,arch 31= 2DD
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2.2. HEALTH
INURANCE
IN INDIA
2.21.HEALTH INURANCE IN INDIA: CURRENT CENARIO
Int&o('ct)on
!he heaCth care system in ndia is characterised by muCtipCe systems of medicine= miGed
oEnership patterns and different kinds of deCivery structures. -ubCic sector oEnership is
divided betEeen centraC and state governments= municipaC and Panchayat CocaC
governments. -ubCic heaCth faciCities incCude teaching hospitaCs= secondary CeveC
hospitaCs= first?CeveC referraC hospitaCs )H)s or ruraC hospitaCs:= dispensariesO primary
heaCth centres -H)s:= sub?centres= and heaCth posts. (Cso incCuded are pubCic faciCities
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for seCected occupationaC groups Cike organied Eork force *S:= defence= government
empCoyees )HS:= raiCEays= post and teCegraph and mines among others. !he private
sector for profit and not for profit: is the dominant sector Eith 0D per cent of peopCe
seeking indoor care and around D to 8D per cent of those seeking ambuCatory care or
outpatient care: from private heaCth faciCities. hiCe ndia has made significant gains in
terms of heaCth indicators ? demographic= infrastructuraC and epidemioCogicaC See !abCes
1 and 2:= it continues to grappCe Eith neEer chaCCenges. &ot onCy have communicabCe
diseases persisted over time but some of them Cike maCaria have aCso deveCoped
insecticide?resistant vectors EhiCe others Cike tubercuCosis are becoming increasingCy drug
resistant. H/ A (+S has of Cate assumed eGtremeCy viruCent proportions. !he 1
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Table 1. Socioconomic indicators
Lan( a&ea 2J of EorCd area
#'&(en of ()sease =>? 21J of gCobaC disease burden
Po/'lat)on 1J of EorCd popuCation
U&ban : R'&al 2682
L)te&ac+ &ate =>? 0.3
an)tat)on =>? #uraC > ?
#uraC > 23.2
Poe&t+ l)ne =Rs.? #uraC > 328.0O 'rban > 404.11
Healt* secto& an( )ts f)nanc)n%: /&esent scene an( )ss'es fo& t*e f't'&e
+uring the Cast 0D years ndia has deveCoped a Carge government heaCth infrastructure
Eith more than 10D medicaC coCCeges= 40D district hospitaCs= 3DDD )ommunity HeaCth
)enters= 2D=DDD -rimary HeaCth )are centers and 13D=DDD Sub?HeaCth )enters. "n top of
this there are Carge number of private and &" heaCth faciCities and practitioners scatters
though out the country.
"ver the past 0D ears ndia has made considerabCe progress in improving its heaCth status.
+eath rate has reduced from 4D to < per thousand= infant mortaCity rate reduced from 11
to 81 per thousand Cive births and Cife eGpectancy increased from 31 to 3 years.
HoEever= many chaCCenges remain and these are6 Cife eGpectancy 4 years beCoE EorCd
average= high incidence of communicabCe diseases= increasing incidence of non?
communicabCe diseases= negCect of Eomens heaCth= considerabCe regionaC variation and
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threat from environment degradation. t is estimated that at any given point of time 4D to
0D miCCion peopCe are on medication for major sickness in ndia. (bout 2DD miCCion
Eorkdays are Cost annuaCCy due to sickness. Survey data indicate that about DJ peopCe
use private heaCth providers for outpatient treatment EhiCe D J use government
providers for in?door treatment. !he average eGpenditure for care is 2?0 times more in
private sector than in pubCic sector.
ndia spends about J of +- on heaCth eGpenditure. -rivate heaCth care eGpenditure is
80J or 4.20J of +- and most of the rest 1.80J: is government funding. (t present=
the insurance coverage is negCigibCe. ,ost of the pubCic funding is for preventive=
promotive and primary care programmes EhiCe private eGpenditure is CargeCy for curative
care. "ver the period the private heaCth care eGpenditure has groEn at the rate of 12.4J
per annum and for each one percent increase in per capitaC income the private heaCth care
eGpenditure has increased by 1.48J. &umber of private doctors and private cCinicaC
faciCities are aCso eGpanding eGponentiaCCy. ndian heaCth financing scene raises number of
chaCCenges= Ehich are6 increasing heaCth care costs= high financiaC burden on poor eroding
their incomes= increasing burden of neE diseases and heaCth risks and negCect of
preventive and primary care and pubCic heaCth functions due to under funding of the
government heaCth care.
iven the above scenario eGpCoring heaCth?financing options becomes criticaC. HeaCth
nsurance is considered one of the financing mechanisms to over come some of the
probCems of our system.
2.22. Cons'0e& an( soc)al /e&s/ect)e on *ealt* )ns'&ance
ith the CiberaCiation of insurance and entry of private companies in this business it is
very important that specific interventions are deveCoped Ehich focus on increasing the
consumer aEareness about insurance products. "ne of the major chaCCenges after
privatiation of insurance EouCd be hoE to deveCop such mechanisms= Ehich heCp
making consumers aEare about the various intricacies of insurance pCans. (s of noE
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information= knoECedge and aEareness of eGisting insurance pCans is very Cimited. !his is
aCso shoEn by the study of umber and 5uCkarni 2DDD: among the members of S*(=
*SS and medicCaim schemes. ith )onsumer -rotection (ct coming in force it has
become easy for aggrieved consumers to compCain and seek redressaC for their probCems.
)onsumer organiations such as )*#) of (hmedabad have been heCping consumers to
get due justice in disputes Eith the insurance companies. !heir eGperience EouCd be
varying vaCuabCe in guiding deveCopment of heaCth insurance pCans that are transparent
and just.
,any a times the insurance cCaims are rejected due to some smaCC technicaC reasons. !his
Ceads to disputes. ,ost of the time the conditions and various points incCuded in
insurance poCicy contracts is not negotiabCe and these are binding on consumers. !here is
no anaCysis on Ehat is fair practice and Ehat is unfair practice. iven that insurance
companies are Carge and aCmost monopoCy setting the consumers is treated as secondary
and they do not have opportunity to negotiate the terms and conditions of a contract.
,any times insurance companies do not strictCy foCCoE the conditions in aCC cases and this
create confusion and disputes. Shah , 1
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constitutes pre? eGiting conditions. )ourts= hoEever= have ruCed that even if there is deCay
in reneEing the poCicies it shouCd be considered as reneEed poCicy. n case tEo doctors
give different reports one favouring consumer and other insurance company= the
insurance company generaCCy foCCoEs the Cater opinion. !here are severaC such consumer?
reCated issues= Ehich need to be addressed in heaCth insurance.
"ne of the pCanks on Ehich the insurance has been dereguCated is the gain in efficiency
and passing on these benefits to the consumers. t is very unreaCistic to assume that
insurance companies EiCC be abCe to gain efficiency= Ehich heCps them to reduce the price
of schemes. (t Ceast one shouCd not be eGpecting this thing happening in the short?run.
But providing fuCC information to the consumer and deaCing Eith cCaims in a just and
eGpeditious manner is the minimum eGpected outcome of the dereguCation process.
)onsumer organiations have to pCay very active roCe in future deveCopment of the heaCth
insurance sector in ndia.
!here are severaC sociaC issues such as eGcCusions of seGuaCCy transmitted diseases= (+S=
deCivery and maternaC conditions etc. !hese are not sociaCCy and ethicaCCy acceptabCe.
Qnsurance companies much take care of aCC the risks reCated to heaCth. !he companies
may charge additionaC premium for certain conditions. SecondCy the present medicCaim
poCicy premiums are high and do not differentiate betEeen peopCe Civing in urban and
ruraC areas Ehere the costs of medicaC care are different. !hus the present poCicy is Cess
attractive to poor and ruraC peopCe. !he taG subsidy provided to the medicCaim is aCso
going CargeCy to the rich Eho are the taGpayers.
!he neEer heaCth insurance poCicies have to improve upon the shortcoming of the
eGisting poCicies.
2.2,. I0/act of Healt* )ns'&ance on st&'ct'&e an( @'al)t+ of /&)ate
/&o)s)on
!he eGperiences in CiberaCiing the private heaCth insurance suggest that it has undesirabCe
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effects on the costs of heaCth care. !he costs of care generaCCy go up. iven the present
system of fee for service and current scenario of heaCth infrastructure in private sector= the
deveCopment of insurance EiCC need improvements in FuaCity and change in structure. !he
neE investments to improve FuaCity EiCC resuCt into high cost and therefore increase in
prices of insurance products. !here EouCd be deveCopments in the direction of eGpCoring
options of managed care= Ehich EouCd heCp in reducing the costs. !he deveCopments
EouCd be needed in the direction of strong information base and accreditation system for
providers. !he structure of the heaCth sector EiCC have to change from muCtipCe?singCe
doctor hospitaCs and cCinics to Carger hospitaCs and poCycCinics= Ehich provide services of
muCtipCe speciaCities and can operate at Carger scaCe. !his
EiCC aCCoE them to provide high FuaCity professionaC care at competitive prices. (s one of
the responses to these issues !hird -arty (dministrators !-(: are rapidCy emerging in
ndia. Here Ee can Cearn from the modeCs= Ehich have emerged eCseEhere. But their
appCicabiCity to ndian situation needs to be eGamined carefuCCy. !hese aspects of the
heaCth sector EiCC need detaiCed study.
e Cack adeFuate information base to operate insurance schemes at Carge scaCe. !he
insurance mechanism prevaCent in many deveCoped countries has their history. HeaCth
reforms eGperiences in many countries are repCete Eith the suggestion that the systems
cannot be repCicated easiCy.
SeCf?reguCation is an important in any market driven system. !he reguCation from outside
does not Eork. mpCementation of reguCation in this sector is difficuCt. e significantCy
Cack mechanisms and institutions= Ehich EouCd ensure seCf? reguCation and continuing
education of provides and various stakehoCders. !he accreditation systems are hard to
impCement Eithout mechanisms to seCf?reguCate. %or eGampCe it took 30 years in 'S to
put the accreditation system effectiveCy in pCace. %or eGampCe= it has been difficuCt for
many States in ndia to put nursing homes CegisCation in pCace. iven the deterioration on
standards in medicaC education= Cack of reguCation by medicaC counciC and rising
eGpectations of the community it is difficuCty to ensure FuaCity standards in ndian heaCth
care system. iven this situation heaCth insurance systems EiCC have to deaC Eith this
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compCeG issue of FuaCity of care in years to come.
2.2. Role of &e%'lato&s
!he government has estabCished nsurance #eguCatory and +eveCopment (uthority
#+(: Ehich is the statutory body for reguCation of the EhoCe insurance industry. !hey
EouCd be granting Cicenses to private companies and EiCC reguCate the insurance business.
(s the heaCth insurance is in its very earCy phase= the roCe of #+( EiCC be very cruciaC.
!hey have to ensure that the sector deveCops rapidCy and the benefit of the insurance goes
to the consumers. But it has to guard against the iCC effects of private insurance. !he main
danger in the heaCth insurance business Ee see is that the private companies EiCC cover
the risk of middCe cCass Eho can afford to pay high premiums. 'nreguCated
reimbursement of medicaC costs by the insurance companies EiCC push up the prices of
private care. So Carge section of ndias popuCation Eho are not insured EiCC be at a
reCative disadvantage as they EiCC= in future= have to pay much more for the private
care. !hus checking increase in the costs of medicaC care EiCC be very important roCe of
the #+(.
SecondCy= #+( EiCC need to evoCve mechanisms by Ehich it puts some kind of statue in pCace that private insurance companies do not skim the market by focusing on rich and
upper? cCass cCients and in the process negCect a major section of ndias popuCation. !hey
must ensure that companies deveCop products for such poorer segments of the community
and possibCy buiCd an eCement of cross?subsidy for them. overnment companies can take
the Cead in this matter and cataCye neE products for the poor and CoEer middCe cCass as
they have done in the past.
!hirdCy the reguCators shouCd aCso encourage &"s= )o?operatives and other coCCectives
to inter into the heaCth insurance business and deveCop products for the poor as EeCC as for
the middCe cCass empCoyed in the services sector such as education= transportation=
retaiCing etc and the seCf empCoyed. !his couCd be run as no?profit?no Coss basis simiCar to
the scheme pioneered by ndian ,edicaC (ssociation for its members. SpeciaC Cicenses
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EiCC have to be given to &" for this purpose Eithout insisting on the minimum capitaC
norms= Ehich are for commerciaC insurance companies.
2.25. "ARIOU HEALTH INURANCE PRODUCT A"AILA#LE IN INDIA
!he eGisting heaCth insurance schemes avaiCabCe in ndia can be broadCy categoried as6
/oCuntary heaCth insurance schemes or private?for?profit schemes ,andatory heaCth
insurance schemes or government run schemes nameCy *SS= )HS: nsurance offered
by &"sA)ommunity based heaCth insurance *mpCoyer based schemes
1. "ol'nta&+ *ealt* )ns'&ance sc*e0es o& /&)atefo&/&of)t sc*e0es:
n private insurance= buyers are EiCCing to pay premium to an insurance company that
pooCs simiCar risks and insures them for heaCth reCated eGpenses. !he main distinction is
that the premiums are set at a CeveC= Ehich are based on assessment of risk status of the
consumer or of the group of empCoyees: and the CeveC of benefits provided= rather than as
a proportion of consumer@s income.
n the pubCic sector= the eneraC nsurance )orporation ): and its four subsidiary
companies &ationaC nsurance )orporation= &eE ndia (ssurance )ompany= "rientaC
nsurance )ompany and 'nited nsurance )ompany: provide voCuntary insurance
schemes.
!he most popuCar heaCth insurance cover offered by ) is ,edicCaim poCicy
Me()cla)0 /ol)c+: ? t Eas introduced in 1
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segment of popuCation.
Some of the various other voCuntary heaCth insurance schemes avaiCabCe in the market
are 6? (sha deep pCan = ;eevan (sha pCan = ;an (rogya poCicy= #aja #ajesEari poCicy=
"verseas ,edicCaim poCicy= )ancer nsurance poCicy= Bhavishya (rogya poCicy= +readed
disease poCicy= HeaCth uard= )riticaC iCCness poCicy= roup HeaCth insurance poCicy=
Shakti ShieCd etc. (t present HeaCth insurance is provided mainCy in the form of riders.
!here are very feE pure heaCth insurance poCicies under voCuntary heaCth insurance
schemes.
2. Man(ato&+ *ealt* )ns'&ance sc*e0es o& %oe&n0ent &'n sc*e0es =na0el+ EI
C!H?
E0/lo+e& tate Ins'&ance c*e0e =EI?: *nacted in 1
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#ising costs and technoCogicaC advancement in super speciaCty treatment.
,anagement information is not satisfactory.
!he patients are not satisfied Eith the services they get LoE utiCiation of the
hospitaCs.
n ruraC areas= the access to services is aCso a probCem.(CC these probCems indicate an
urgent need for reforms in the *SS Scheme.
Cent&al !oe&n0ent Healt* Ins'&ance c*e0e =C!H?: *stabCished in 1
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these= the scheme Eas not successfuC.
!he reasons for faiCing to attract ruraC poor are many 6?
!he pubCic sector companies Eho Ehere reFuired to impCement this scheme find it to be
potentiaCCy Coss making and do not invest in propagating it. !o meet the target= it is
Cearnt that severaC fieCd officers pay the premium under fictious names. dentification of
eCigibCe famiCies is a difficuCt task -oor find it difficuCt to pay the entire premium at one
time for future benefit= foregoing current consumption needs. -aper Eork reFuired to
settCe the cCaims is cumbersome +eficit in avaiCabiCity of service providers Set back due
to heaCth insurance companies refusing to reneE the previous year@s poCicies.
n 2DD4= the government aCso provided an insurance product to the elf Hel/ !&o'/
=H!? for a premium of #s.12D and sum assured of #s.1DDDDA?. HoEever= the intake is
negCigibCe. !he reasons for poor intake are simiCar to those cited above.
,. Ins'&ance offe&e( b+ N!OsBCo00'n)t+ base( *ealt* )ns'&ance
)ommunity based schemes are typicaCCy targeted at poorer popuCation Civing in
communities. Such schemes are generaCCy run by charitabCe trusts or non?governmentaC
organiations &"s:. n these schemes the members prepay a set amount each year for
specified services. !he premia are usuaCCy fCat rate not income reCated: and therefore not
progressive. !he benefits offered are mainCy in terms of preventive care= though
ambuCatory and inpatient care is aCso covered. Such schemes tend to be financed through
patient coCCection= government grants and donations. ncreasingCy in ndia= )BH
schemes are negotiating Eith for profit insurers for the purchase of custom designed
group insurance poCicies.
)BH schemes suffer from poor design and management. "ften there is a probCem of
adverse seCection as premiums are not based on assessment of individuaC risk status.
!hese schemes faiC to incCude the poorest of the poor. !hey have CoE membership and
reFuire eGtensive financiaC support. "ther issues reCate to sustainabiCity and repCication of
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such schemes.
Some of the popuCar )ommunity Based HeaCth nsurance schemes are6 ? SeCf?*mpCoyed
omen@s (ssociation S*(:= !ribuvandas %oundation !%:= !he ,uCCur ,iCk )o?
operative= SeEagram= (ction for )ommunity "rganiation= #ehabiCitation and
+eveCopment ())"#+:= /oCuntary HeaCth Services /HS: etc.
. E0/lo+e& base( sc*e0es
*mpCoyers in both pubCic and private sector offers empCoyer based insurance schemes
through their oEn empCoyer. !hese faciCities are by Eay of Cump sum payments=
reimbursement of empCoyees@ heaCth eGpenditure for out patient care and hospitaCiation=
fiGed medicaC aCCoEance or covering them under the group heaCth insurance schemes.
!he #aiCEays= +efense and Security forces= -Cantation sector and ,ining sector run their
oEn heaCth services for empCoyees and their famiCies.
2.27.!ENERAL INURANCE ". LIFE INURANCE
SeveraC Cife insurance companies have of Cate pCunged into the heaCth segment= Ehich tiCC
recentCy Eas dominated by generaC insurance companies. (mong others= )) -rudentiaC
has Caunched HospitaC )are and )risis )over and Bajaj (CCian= the )are %irst pCan. Life
nsurance )orporation= too= pCans to roCC out products soon. But= are these products any
different from those offered by the generaC insurance companies= popuCar as medicCaim
poCiciesK
A(anta%es of Healt* )ns'&ance offe&e( b+ L)fe )ns'&e&: Because of the Cong term
nature of the pCans= the poCicy hoCder can pCan in advance his future medicaCAcare
eGpenses. But it is not so under eneraC insurance. Since= the generaC insurance poCicies
are subject to reneEaC every year= if the poCicy hoCder has been making severaC cCaims and
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is considered a risk= the generaC insurance company may deny reneEaC or reneE it for a
much higher premium.
A(anta%es of Healt* )ns'&ance offe&e( b+ !ene&al )ns'&e&: !hough a Cump sum
amount is paid by Cife insurers and is of Cong term nature= this comes Eith a cost. !hey
charge bigger premiums compare Eith the eneraC insurers. n addition= most generaC
insurance companies offer medicaC charges up to 3D days before a person is hospitaCied
and pay the cCaims if a person has been undergoing treatment at home ? aCso caCCed
domiciCiary hospitaCiation. !he Cife insurers seem to Cack this faciCity at this point in
time.
2.28. HEALTH INURANCE FOR ENIOR CITIEN
(geing heaCth poCicy Fuestions are noE freFuentCy raised in ndia. ndia has not yet found
a cCear=fair and adeFuate system for financing the groEing demand for Cong?term care as
the popuCation ages. !he migration of popuCation for jobs and CiveCihood from ruraC areas
to urban areas and betEeen cities has Ced to the breaking doEn of the age oCd traditionaC
jointT or eGtendedT famiCy system in ndia. !his system provides a good supporting
structure for the care of oCder persons by keeping famiCies together= pooCing financiaC
resources and making famiCy members avaiCabCe in case of need. !his Eeakening in thetraditionaC support systems for oCder peopCe is eGpected to Cead to a rapid increase in the
demand for formaC care provided by institutions such as nursing and residentiaC homes
and aCso services provided in the community.
(t present= there are no sociaC schemes or federaC or centraC government mechanisms for
funding of heaCth care for the aging popuCation. !he reCiance is currentCy on private
sector= voCuntary organiations and indigenous programs that deCiver DJ of heaCth care
the remainder is in the form of overnment hospitaCs and ,unicipaC corporations:. !he
medicaC infrastructure to handCe substantiaC number of oCder aduCts is Cacking. !here is no
provision for organied Cong term care for chronicaCCy sick= eGcept for the upper middCe
cCass and the rich Eho can afford to provide good care at home Eith some professionaC
heCp. Hence= there is a need for innovative= cost effective heaCth insurance products for
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senior citiens Ehich cater effectiveCy to their needs.
LON! TERM CARE
!his paper focuses primariCy on Cong?term care as the subject of Cong?term care L!): is
receiving increasing attention both in the research community and by overnment
because of the beCief that an ageing popuCation EiCC greatCy sEeCC the demand for Cong
term care services and create huge pubCic eGpense. "ne of the issues Ehich need to be
determined is by hoE much demand EiCC increaseO another is to address the ambiguity
over Ehether Cong?term care is a response to a medicaC condition= a sociaC need or both.
!he coroCCary is to decide hoE the burden is to be shared betEeen the individuaC= the
famiCy and the state.
Before going on to discussing Ehat different nations are doing= it is essentiaC Ee first
appreciate the nature and significance of Cong?term heaCth care.
Long?term care is administered to peopCe Eho have reached a stage in Cife in Ehich they
are dependent on others for sociaC= personaC and medicaC needs. t is usuaCCy associated
Eith the very oCd= but= in fact= couCd begin at any age depending on the reasons for their
disabiCity > perhaps a road accident= a mentaC or a congenitaC condition. (n important
sociaC objective for Cong?term care is to ensure that peopCe are given the opportunity to
choose Ehere their care is deCivered. iven that oCder peopCe prefer to remain at home the
avaiCabiCity and affordabiCity of heCp to support this is cruciaC.
/arious countries have different insurance systems to cover L!). ndia is acFuainted Eith
short? term heaCth schemes provided by non?Cife insurers and the government. !he need
of the hour in ndia= keeping in vieE the increasing tendency to opt for nucCear famiCy
system and increased Congevity= is a comprehensive Cong term heaCth care faciCity for aCC.
f Ee Cook at most deveCoped economies a microcosm of Ehich is discussed here beCoE:=
Ee see that most of these nations have a Eorking and EorkabCe L!) system for the
benefit of its citiens= primariCy the senior citiens.
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*Gperiences from other countries need to be studied= so that Ee can deveCop a modeC
based on good innovations from various countries EhiCe keeping the reaCities of ndian
heaCth system.
2.2;. MODEL OF LON! TERM CARE IN OTHER COUNTRIE
1? !ERMANY
,andatory Cong?term care L!): insurance Eas introduced throughout ermany at the
beginning of 1
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take up private insurance= and get part of the contribution paid by their empCoyer.
%or peopCe dependent on income support= the CocaC authority concerned may choose
betEeen paying the contributions on behaCf of the individuaCs concerned and taking the
risk of having to pay for their care.
Because it is a -($ system= the L!) insurance has not been abCe to buiCd up more than
a smaCC financiaC baCance. (ccording to the CaE= the baCance must be sufficient to continue
to make payments for 1.0 monthsO at the moment it is sufficient to cover three.
#enef)ts
t takes five years to FuaCify for benefits. (part from that= the onCy FuaCifying reFuirement
is the need for care= so benefits are paid independent of age. !hree kinds of benefits are
offered6 professionaC domiciCiary care= institutionaC care= and benefits in cash. +ifferent
kinds of benefits may aCso be combined. Benefits are not dependent on the income of the
individuaC. -eopCe appCying for benefits are eGamined by a doctor and then divided into
three groups. !he criticaC factors are the person@s abiCity to perform activities of daiCy
Civing (+L:= together Eith the time that these activities are estimated to consume.
,entaC impairments are not taken into account.
2? APAN
Since ;apan became industriaCied Fuite Cate= it aCso deveCoped sociaC security systems
sCightCy Cater than most other deveCoped countries. %amiCy patterns changed as traditionaC
caring arrangements based on three?generation househoCds and obCigations on chiCdren to
Cook after eCderCy parents shoEed signs of breaking doEn. n 1
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!he L!) insurance is financed by 0D J from taGes and by 0D J from insurance
premiums. !he taG revenues are coCCected by 0D J from nationaC taGes= and CocaC and
regionaC taGes contribute Eith 20 J each. -remiums are coCCected from peopCe aged 4D
years and over. %amiCy members are automaticaCCy covered.
%or the eCderCy= premiums are deducted from pensions. !hese premiums are aCso income?
#eCated !he L!) insurance is administered by municipaCities.
#enef)ts
*CigibiCity for benefits from the L!) insurance is soCeCy based on need. !hus= the
financiaC position and famiCy structure of the insured are not taken into account. !he L!)
insurance covers institutionaC as EeCC as home?based care= and cCients in aCC categories
eGcept the Ceast needy may choose betEeen them.
!here are three kinds of institutions6 former sociaC service nursing homes= formerCy
heaCth? insurance financed homes for eCderCy and medicaC nursing care faciCities. Home
care services incCuded are nursing care= rehabiCitation= medicaC advice and various
community services.
'nCike the erman system there are no cash benefits provided in the scheme.
hen the private L!) insurance Eas introduced= severaC Carge for?profit corporations
made huge investments in home services in the anticipation of increased demand due to
the increased freedom to choose providers. HoEever= recipients have proved to be more
conservative than eGpected= and stayed Eith their former providers. !his has incurred
some Cosses on private corporations offering home care.
,? UNITED TATE
!he 'nited States had a Fuite ambitious sociaC EeCfare programme for eCderCy aCready
around the turn of the tEentieth century. (t this time= more than one Fuarter of federaC
eGpenditure Eas dedicated to pensions for )iviC ar veterans and their famiCies.
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Long?term care makes up a smaCC but increasing part of pubCic spending in the 'nited
States.
F)nanc)n%
n the 'nited States= funds for heaCth and Cong?term care for eCderCy is provided from
pubCic as EeCC as private sources. -ubCic funding is based on Me()ca)( an( Me()ca&e
programmes= EhiCst the private eCement consists of private insurance as EeCC as out of?
pocket payments
Me()ca)( is a taG?based programme designed for CoE?income earners. t covers hospitaC
care as EeCC as home care. *ven if the ,edicaid programme Eas not originaCCy designed
to concentrate on heCp for the eCderCy= it has evoCved into an important piCCar for Cong?term
care financing
Me()ca&e is a nationaC sociaC insurance programme. )ontributions are paid either as
M,edicare taG@ EhiCe Eorking= or by continuing to pay premiums after retirement.
,edicare compensates nursing home costs if the insured has been treated in a hospitaC for
at Ceast three days. ,edicare onCy reimburses costs for doctors@ and nurses@ services.
Home care is onCy provided if the cCient needs skiCCed nursing care and is homebound.
HoEever= for cCients meeting the reFuirements= personaC care services may be provided as
EeCC. ,edicare home services are provided for free
n recent years= a private market for Cong?term care insurance has emerged in the 'nited
States. -rivate insurance companies > there are more than 1DD of them > offer
compCementary insurance for costs reCated to Cong?term care. !he insurance products are
designed for cases Ehere benefits from ,edicare have been eGhausted= and Ehere the
insured is not entitCed to ,edicaid benefits. nsurance is voCuntary= and has normaCCy been
taken out individuaCCy.
Before signing up= the poCicyhoCder goes through a medicaC eGamination. !he insurance
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company aCso reFuests information regarding the customer@s consumption of medicaC
services= his or her CifestyCe and physicaC or mentaC disabiCities= if any. )ontributions are
based on these data= and sometimes they become prohibitiveCy high. *stimates shoE that
as much as 2D J of the eCderCy popuCation EouCd be refused Cong term care insurance.
#enef)ts
Benefits offered by private Cong?term insurance poCicies vary. Some onCy incCude nursing
home care= Ehereas others onCy cover home care. !ypicaCCy= onCy care given by nurses or
doctors is covered. &ormaCCy= poCicies offer a fiGed per diem compensation if care is
needed. Benefits are paid for a Cimited timeO e.g. five years or remaining Cife years
!he financing of L!) is a very topicaC issue in the 'nited States. eaknesses in the
eGisting system have received particuCar attention= and there is Eidespread concern that
L!) may become more probCematic under the burden of ageing.
? Un)te( )n%(o0
!he main principCe of the British L!) system as it evoCved during the post?Ear era Eas
that CocaC authorities provided care in residentiaC homes= Ehereas the &HS took care of
particuCarCy fraiC peopCe.
F)nanc)n%
n the '5 there are tEo main sources of L!) funding apart from consumers
themseCves:= nameCy CocaC authorities and the &HS. LocaC authorities are responsibCe for
the buCk of pubCic spending on L!)= and their share has increased in the Cast feE years.
LocaC authorities have tEo main sources of funding ? government grants and counciC
taGes. overnment grants are decided annuaCCy by the centraC government and then
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distributed to the individuaC authorities according to a resource aCCocation formuCa.
Since 1
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severaC grounds. %or eGampCe= it has been accused of offering poor co?ordination betEeen
different financing bodies and thus providing incentives for cost shifting.
%urthermore= there has been broad agreement that the system is unfair since it penaCies
savers and faiCs to offer comprehensive coverage despite the fact that pubCic financing is
universaC through the taG system.
%rom f)%'&e 1 it can be seen that the eGpenditure on heaCth as a J of +- is onCy 0J in
ndia Ehich is much CoEer than that of deveCoped countries but is comparabCe Eith
)hina.
)onsidering that ndia is one of the rapidCy groEing economies= the share of HeaCth in
+- is Fuite CoE. !his may be attributed to Cack of aEareness in generaC popuCation of
heaCth schemes and not understanding the significance of heaCth protection.
ndustry sources estimate that heaCth care spending in ndia EiCC increase by around 12J
annuaCCy over today@s vaCue of 'SP23 biCCion roughCy 0.2J of +-:.
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%rom figures 2 R 3 it can be seen that generaC government eGpenditure on heaCth as J of
totaC eGpenditure on heaCth and as a J of totaC government eGpenditure is much CoEer
than even )hina.
!his shoEs that in ndia= -rivate heaCth *Gpenditure dominates overnment eGpenditure.
!he government funds aCCocated to heaCth care sector have aCEays been CoE in reCation to
the popuCation of the country.
e see that overnment of ndia has earmarked a meager 3J of totaC eGpenses on HeaCth
!his may be understandabCe considering that Ee have very Cess sociaC?security schemes in
pCace. !his is another sad observation considering that ndia@s is second most popuCated
country in the EorCd Eith the maGimum of peopCe beCoE the poverty Cine. ,ore focus on
infrastructure deveCopment during the recent times may be the reason. (CternativeCy=
indirect support coming from private schemes can be a reason too. ( more active
penetration into the ruraC areas can improve the percentage over time
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SociaC security eGpenditure is aCso much CoEer compared to other countries eGcept '5
!his )hart can be interpreted in conjunction Eith %igure 2 above.!his may be due the
bottCenecks Ee discussed above on overnment Schemes.
!his can be justified keeping in vieE the nascent stage of insurance industry in ndia
Ehich is steadiCy yet confidentCy picking up. HoEever= ruraC aEareness and utiCiation of
these schemes are stiCC disappointing.
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"ver DJ of heaCth financing is private financing= much of Ehich is out of pocket
payments and not by any pre?payment schemes. ith insurance industry opening up and
non?Cife sector being detariffed= Ee can hope to see an infCuG of many competitive
products in the near future.
iven the heaCth financing and demand scenario= heaCth insurance has a Eider scope in
present day situation in ndia. HoEever= it reFuires carefuC and significant efforts to tap
ndian heaCth insurance market Eith proper understanding and training
2.2.IMPLICATION OF PRI"ATIATION ON HEALTH INURANCE
!he privatiation of insurance sector and constitution of IRDA envisage improving the
performance of state insurance sector in the country by increasing benefits from
competition in terms of CoEered costs and increased CeveC of consumer satisfaction.
HoEever= the impCications of the entry of private insurance companies in heaCth sector are
not very cCear. !here are severaC contentious issues pertaining to deveCopment in this
sector and these need criticaC eGamination. #oCe of private insurance varies depending on
the economic= sociaC and institutionaC settings in a country or a region.
)ritics of private insurance argue that privatiation EiCC divert scarce resources aEay
form the pooC= escaCate heaCth costs= aCCoE cream skimming and adverse seCection.
(ccording to this vieE= private heaCth insurance CargeCy negCects the sociaC aspect of
heaCth protection. n the contrast= supporters of private heaCth insurance cCaim that private
insurance can bridge financing gaps by offering consumers vaCue for money and heCp
them avoid Eaiting Cines= CoE FuaCity care and under the tabCe payments?probCems often
observed Ehen househoCds can use pubCic heaCth faciCities for free or participate in
mandatory sociaC insurance schemes. Both the arguments are correct in the sense= private
heaCth insurance can be vaCuabCe tooC to compCiment or suppCement eGisting heaCth
financing options onCy if they are carefuCCy managed and adapted to CocaC needs and
preferences.
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ndia= Eith reCativeCy deveCoped economy and a strong middCe cCass popuCation= offers
most promising environment for private heaCth insurance deveCopment. )urrentCy= private
heaCth insurance pCays onCy a marginaC roCe in heaCth care systems but it is graduaCCy
gaining importance.
-rivate heaCth insurance is certainCy not the onCy aCternative or the uCtimate soCution to
address aCarming heaCth care chaCCenges in ndia. HoEever= it is an option that Earrants?
and aCready receives?groEing consideration by poCicy makers in the country. !hus the
Fuestion is not if this tooC EiCC be used in the future but Ehether it EiCC be appCied to the
best of its potentiaC to serve the needs of the country@s heaCth care system.
CHAPTER III: REEARCH METHODOLO!Y
,.1. REAEARCH PROCE
,.2. LITRATURE TUDY
,.,. HO6 TO FIND RI!HT LITRATURE
,.. OURCE OF DATA
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REEARCH METHODOLO!Y
!o be abCe to estimate the reCiabiCity of a report= the methods Ehich it is based upon haveto be considered. Hence= this third chapter= methodoCogy= EiCC give the reader an insightinto my research process= seCection and data coCCection.
,.1. REAEARCH PROCE:
,y Eork began Eith a Citerature study= foCCoEed by preparation for my data coCCection.,y data coCCection incCuded the detaiC about various heaCth insurance companies and their schemes= Ehich anaCyed. dreE concCusions from the anaCysis Ehich gave me anansEer to our purpose. !he different steps are separateCy presented beCoE under corresponding headCines.
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,.2. LITRATURE TUDY:
!he first part of the Eork Eith our dissertation Eas to carry out a Citerature study. beganEith a preCiminary treatment of the Citerature.
,.,. HO6 TO FIND RI!HT LITRATURE:
!o be abCe to see Ehich direction Ee Eanted our empiric study to take Ee began by)onsidering the subject of the ndian nsurance Sector. !o get the essentiaC informationfor the frame of reference carried out a Citerature study=concentrating on reCevant booksand articCes. !he Citerature Eas of scientific character and mainCy concerned the topicsCike insurance sector in ndia= roCe of heaCth insurance=benefits of heaCth insurance=historyand current scenario of heaCth sector in ndia. n addition to the books= used articCesfrom various EeCC knoEn journaCs.
A /&el)0)na&+ l)te&at'&e t&eat0ent
(fter acFuiring Citerature needed= it can be beneficiaC to prioritie them and makeorganied notes of the content before starting the Eork of the frame of references. used-ateC R +avidson@s 1
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!he data coCCected for this project is basicaCCy secon(a&+ (ata 8*)c* )s collecte( from
;ournaC= ,agines= nternet and Books.(s it is reaCCy a very difficuCt task to take vieEs
of higher authorities of any company in such a Cess time and anaCyse their reponses.
CHAPTER I":
ANALYI OF
DATA
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.1. Healt* Ins'&ance )n In()a O//o&t'n)t)es C*allen%es an( Conce&ns
Healt* Ins'&ance
HeaCth insurance in a narroE sense EouCd be Man individuaC or group purchasing heaCth
care coverage in advance by paying a fee caCCed !rmium." n its broader sense= it EouCd
be any arrangement that heCps to defer= deCay= reduce or aCtogether avoid payment for
heaCth care incurred by individuaCs and househoCds. iven the appropriateness of this
definition in the ndian conteGt= this is the definition= Ee EouCd adopt. !he heaCth
insurance market in ndia is very Cimited covering about 1DJ of the totaC popuCation. !he
eGisting schemes can be categoried as6
/oCuntary heaCth insurance schemes or private?for?profit schemesO
*mpCoyer?based schemesO
nsurance offered by &"s A community based heaCth insurance= and
,andatory heaCth insurance schemes or government run schemes nameCy *SS=
)HS:.
.2. "ol'nta&+ *ealt* )ns'&ance sc*e0es o& /&)atefo&/&of)t sc*e0es
n private insurance= buyers are EiCCing to pay premium to an insurance company that
pooCs peopCe Eith simiCar risks and insures them for heaCth eGpenses. !he key distinction
is that the premiums are set at a CeveC= Ehich provides a profit to third party and provider
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institutions. -remiums are based on an assessment of the risk status of the consumer or
of the group of empCoyees: and the CeveC of benefits provided= rather than as a proportion
of the consumer@s income.
n the pubCic sector= the eneraC nsurance )orporation ): and its four subsidiary
companies &ationaC nsurance )orporation= &eE ndia (ssurance )ompany= "rientaC
nsurance )ompany and 'nited nsurance )ompany: and the Life nsurance )orporation
L): of ndia provide voCuntary insurance schemes. !he Life nsurance )orporation
offers Ashad! Plan ## and $%an Asha Plan ##. !he eneraC nsurance )orporation
offers -ersonaC (ccident poCicy= $an Aro&ya !olicy, Ra' Ra'shari !olicy, Mdiclaim
!olicy, %rsas Mdiclaim !olicy, *ancr #nsuranc !olicy, Bha%ishya Aro&ya !olicy
and Dradd Disas !olicy (Sri%asta%a + as -uotd in Bhat R Mal%ankar D,
2000)
"f the various schemes offered= ,edicCaim is the main product of the ). !he ,edicaC
nsurance Scheme or ,edicCaim Eas introduced in &ovember 1 D yrs. )hiCdren 3 months > 0 yrs: are
covered Eith their parents. !his scheme provides for reimbursement of medicaC eGpenses
noE offers cashCess scheme: by an individuaC toEards hospitaCiation and domiciCiary
hospitaCiation as per the sum insured. !here are eGcCusions and pre?eGisting disease
cCauses. -remiums are caCcuCated based on age and the sum insured= Ehich in turn varies
from #s 10 DDD to #s 0 DD DDD. n 1
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had onCy covered 4DD DDD individuaCs by 1
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of diagnosis. !he iCCnesses covered incCude6 first heart attackO )oronary artery disease
reFuiring surgery6 strokeO cancerO kidney faiCureO major organ transpCantationO muCtipCe
scCerosisO surgery on aortaO primary puCmonary arteriaC hypertension= and paraCysis. hiCe
eGcCusion cCauses appCy= premium rates are competitive and high?sum insurance
can be opted for by the insured.
? !he HospitaC )ash +aiCy (CCoEance -oCicy provides cash benefit for each and every
compCeted day of hospitaCiation= due to sickness or accident. !he amount payabCe per
day is dependant on the seCected scheme. +ependant spouse and chiCdren aged 3 months
> 21years: can aCso be covered under the -oCicy. !he benefits payabCe to the
dependants are Cinked to that of insured. !he -oCicy pays for a maGimum singCe
hospitaCiation period of 3D days and an overaCC hospitaCiation period of 3DAD compCeted
days per poCicy period per person regardCess of the number of confinements to
hospitaCAnursing home per poCicy period.
ICICI Lo0ba&(: )) Lombard offers roup HeaCth nsurance -oCicy. !his
poCicy is avaiCabCe to those aged 0 > D years= Eith chiCdren being covered Eith
their parents: and is given to corporate bodies= institutions= and associations. !he
sum insured is minimum #s 10 DDDA? and a maGimum of #s 0DD DDDA?. !he premium chargeabCe depends upon the age of the person and the sum insured
seCected. ( sCab Eise group discount is admissibCe if the group sie eGceeds 1DD.
!he poCicy covers reimbursement of hospitaCiation eGpenses incurred for
diseases contracted or injuries sustained in ndia. ,edicaC eGpenses up to 3D days
for -re?hospitaCiation and up to D days for post?hospitaCiation are aCso
admissibCe. *GcCusion cCauses appCy. ,oreover= favourabCe cCaims eGperience is
recognied by discount and converseCy= unfavourabCe cCaims eGperience attracts
Coading on reneEaC premium. "n payment of additionaC premium= the poCicy can
be eGtended to cover maternity benefits= pre?eGisting diseases= and reimbursement
of cost of heaCth check?up after four consecutive cCaims?free years.
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Ma3 Ne8 Yo&$ L)fe Ins'&ance: !he Ceading private Cife insurance company ?
,aG &eE $ork Life nsurance )ompany Ltd. has Caunched CifeCine ? a heaCth
insurance product on ednesday= 0th ,arch 2DD= across ndia. &oE= the
company can boast of offering compCete heaCth and Cife insurance products across
CC regions in ndia. !his neECy Caunched heaCth insurance product of ,aG &eE
$ork Life nsurance )ompany offers three groups of heath insurance soCutions.
!he +irector ,arketing -roduct ,anagement and )orporate (ffairs of ,aG &eE
$ork Life nsurance said that these three distinct heath insurance products are
meant to cover eventuaCities Cike hospitaCiation= surgery and criticaC iCCness of the
insured. He points out that these pCans have been structured Eith features Cike
coverage for a Eide range of aiCments= no cCaim discount on revised premium for
a heaCthy Cife= a fiGed premium for a five?year term= free second opinion from the
best heaCth care institutions of ndia on detection of iCCness. %urther= it aCso has
provision for a free teCephonic medicaC heCpCine across ndia.
!he hospitaCiation ? is covered by Q,edicash pCanQ= Ehich is meant to provide a
fiGed amount of cash benefit on a day?to?day basis during the entire period of
hospitaCiation of the insured. !he ,edicash pCan EouCd aCso cover eGpenses foradmission in )'= Cump sum benefits against an unCimited number of surgeries
and recuperation benefits.
!he second pCan of the neECy Caunched heaCth insurance of ,aG &eE $ork Life
nsurance= is the QeCCness -CanQ= Ehich is a more attractive one and covers
criticaC iCCness Cike cancer= aCheimers= heart aiCments= Civer disease= deafness=
permanent disabiCity= etc. !he eCCness pCan covers thirty eight criticaC iCCnesses=
Ehich is the highest number of iCCness covered under one insurance pCan in ndia
by any insurance company.
!he third heaCth insurance poCicy of ,aG &eE $ork Life nsurance is a term pCus
heaCth protection pCan knoEn as QSafety &etQ. !his provides coverage to the
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insured person for any Cosses incurred by himAher in eventuaCities Cike criticaC
iCCness= accident= disabiCity and death.
ith 21 Cakh Cife insurance poCicies and Eith an assured sum of #s 2=DDD crores
in its kitty ,aG Life nsurance Eishes to achieve business at Ceast five percent
higher than it did in the Cast financiaC year. !he company aCso announced that it
EouCd go for an eGpansion drive and EouCd aCso increase the number of branch
offices in !amiC &adu Eithin the fiscaC year 2DD?2DD
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of treatment. "ver 13D minor surgeries that reFuire Cess than 24 hours
hospitaCiation under day care procedure are aCso covered. *Gtra heaCth covers Cike
generaC heaCth and eye eGamination= CocaC ambuCance service= hospitaC daiCy
aCCoEance= and 24 hours assistance can be avaiCed of.*GcCusion cCauses appCy.
E0/lo+e&base( sc*e0es:*mpCoyers in both the pubCic and private sector offers
empCoyer?based insurance schemes through their oEn empCoyer?managed
faciCities by Eay of Cump sum payments= reimbursement of empCoyee@s heaCth
eGpenditure for outpatient care and hospitaCiation= fiGed medicaC aCCoEance=
monthCy or annuaC irrespective of actuaC eGpenses= or covering them under the
group heaCth insurance poCicy. !he raiCEays= defence and security forces=
pCantations sector and mining sector provide medicaC services and A or benefits to
its oEn empCoyees. !he popuCation coverage under these schemes is minimaC=
about 3D?0D miCCion peopCe.
.,. Ins'&ance offe&e( b+ N!Os B co00'n)t+base( *ealt* )ns'&ance
)ommunity?based funds refer to schemes Ehere members prepay a set amount each year
for specified services. !he premia are usuaCCy fCat rate not income?reCated: and thereforenot progressive. ,aking profit is not the purpose of these funds= but rather improving
access to services. "ften there is a probCem Eith adverse seCection because of a Carge
number of high?risk members= since premiums are not based on assessment of individuaC
risk status. *Gemptions may be adopted as a means of assisting the poor= but this EiCC aCso
have adverse effect on the abiCity of the insurance fund to meet the cost of benefits.
)ommunity?based schemes are typicaCCy targeted at poorer popuCations Civing in
communities= in Ehich they are invoCved in defining contribution CeveC and coCCecting
mechanisms= defining the content of the benefit package= and A or aCCocating the schemes=
financiaC resources (#ntrnational 1aour 33ic 4ni%rsitis Pro&ramm 2002 as -uotd
in Ranson / Acharya A, 200). Such schemes are generaCCy run by trust hospitaCs or
nongovernmentaC organiations &"s:. !he benefits offered are mainCy in terms of
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preventive care= though ambuCatory and in?patient care is aCso covered. Such schemes
tend to be financed through patient coCCection= government grants and donations.
ncreasingCy in ndia= )BH schemes are negotiating Eith the for? profit insurers for the
purchase of custom designed group insurance poCicies. HoEever= the coverage of such
schemes is CoE= covering about 3D?0D miCCion Bhat= +). ( revieE by Bennett= )resse
et aC. (as -uotd in Ranson / Acharya A, 200) indicates that many community?based
insurance schemes suffer from poor design and management= faiC to incCude the poorest?
of?the? poor= have CoE membership and reFuire eGtensive financiaC support. "ther issues
reCate to sustainabiCity and repCication of such schemes.
o0e e3a0/les of co00'n)t+base( *ealt* )ns'&ance sc*e0es a&e ()sc'sse( *e&e)n.
elfE0/lo+e( 6o0enGs Assoc)at)on =E6A? !'-a&at: !his scheme
estabCished in 1
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being restricted to members of the (,'L +airy )ooperatives. Since then= over 1
DD DDD househoCds have been enroCCed under this scheme= Eith the !% functioning
as a third party insurer.
T*e Mall'& M)l$ Coo/e&at)e in 5arnataka estabCished a )BH scheme in 1
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1
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E0/lo+ee an( tate Ins'&ance c*e0e =EI?
!he enactment of the *mpCoyees State nsurance (ct in 1
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groups can be avaiCed of= under the provisions of the ,aternity Benefit (mendment: (ct
1
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impCementation even as a piCot project.
n keeping Eith the recommendations of the !enth %ive $ear -Can and the &ationaC
HeaCth -oCicy &H-: 2DD2= the +epartment of %amiCy eCfare is aCso proposing to
commission studies in eight states covering eight districts= to generate district?specific
data= Ehich is essentiaC for conceptuaCiation of a reasonabCe and financiaCCy viabCe
insurance scheme.
!he current pCan > the !enth %ive $ear -Can 2DD2?D8: ? aCso focuses on eGpCoring
aCternative systems of heaCth care financing incCuding heaCth insurance so that essentiaC=
need?based and affordabCe heaCth care is avaiCabCe to aCC. !he urgent need to evoCve=
impCement and evaCuate an appropriate scheme for heaCth financing for different income
groups is acknoECedged. n the past= the government has tried to ensure that the poor get
access to private heaCth faciCities through subsidy in the form of duty eGemptions and
other such benefits. SociaC heaCth insurance for famiCies Civing beCoE the poverty Cine has
been suggested as a mechanism for reducing the adverse economic conseFuences of
hospitaCiation and treatment for chronic aiCments reFuiring eGpensive and continuous
care.
n the budget for the year 2DD2?2DD3= an insurance scheme caCCed $anraskha Eas
introduced= Eith the aim of providing protection to the needy popuCation. ith a premium
of #e 1A? per day= it ensured indoor treatment up to #s 3 DDD per year at seCected and
designated hospitaCs and outpatient treatment up to #s 2 DDD per year at designated
cCinics= incCuding civiC hospitaCs= medicaC coCCeges= private trust hospitaCs and other &"?
run institutions. ( feE states have started impCementing this scheme under piCot phase.
n the budget for the period 2DD3?2DD4= another initiative of community?based heaCth
insurance has been announced. !his scheme aims to enabCe easy access of Cess
advantaged citiens to good heaCth services= and to offer heaCth protection to them. !his
poCicy covers peopCe betEeen the age of three months to 0 years. 'nder this scheme= a
premium eFuivaCent to #e 1 per day or #s 30 per year: for an individuaC= #s 1.0D per
day for a famiCy of five or #s 04 per year:= and #s 2 per day for a famiCy of seven or
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#s 83D per year:= EouCd entitCe them to get reimbursement of medicaC eGpenses up to
#s 3D DDD toEards hospitaCiation= a cover for death due to accident for #s 20DDD and
compensation due to Coss of earning at the rate of #s 0D per day up to a maGimum of 10
days. !he government EouCd contribute #s 1DD per year toEards the annuaC premium= so
as to ensure the affordabiCity of the scheme to famiCies Civing beCoE the poverty Cine. !he
impCementation of this scheme rests Eith the four pubCic sector insurance companies.
!he government aCso offers assistance by Eay of CCness (ssistance %unds= Ehich have
been set up by the ,inistry of HeaCth and %amiCy eCfare at the nationaC CeveC and in a
feE states. State CCness (ssistance %unds eGist in (ndhra -radesh= Bihar= oa= ujarat=
HimachaC -radesh= ;ammu and 5ashmir= 5arnataka= 5eraCa= ,adhya -radesh=
,aharashtra= ,ioram= #ajasthan= Sikkim= !amiC &adu= !ripura= est BengaC= &)! of
+eChi and '! of -ondicherry. ( &ationaC CCness (ssistance %und &(%: Eas set up in
1
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by the nsurance )ompany= nameCy the &eE ndia (ssurance )ompany.
!he overnment of oa aCong Eith the &eE ndia (ssurance )ompany in 1
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CHAPTER ": UMMARY AND CONCLUION
!he preceding sections of this paper present the heaCth insurance scenario in ndia. iven
the situation= there are feE issues of concern or barriers toEards impCementing a sociaC
heaCth insurance scheme in ndia. !hese are enumerated beCoE aCong Eith the possibCe
Eay ahead.
ndia is a CoE?income country Eith 2J popuCation Civing beCoE the poverty Cine= and
30J iCCiterate popuCation Eith skeEed heaCth risks. nsurance is Cimited to onCy a smaCC
proportion of peopCe in the organied sector covering Cess than 1DJ of the totaC
popuCation. )urrentCy= there no mechanism or infrastructure for coCCecting mandatory
premium among the Carge informaC sector. *ven in terms of the eGisting schemes= there is
insufficient and inadeFuate information about the various schemes. +ata gaps aCso
prevaiC. ,uch of the focus of the eGisting schemes is on hospitaC eGpenses. !here
continues to be Cack of aEareness among peopCe about heaCth insurance. n spite of
eGisting reguCation in some States= the private sector continues to operate in an aCmost
unhindered manner. !he groEth of heaCth insurance increases the need for Cicensing and
reguCating private heaCth providers and deveCoping specific criteria to decide upon
appropriate services and fees.HeaCth insurance per se= suffers from probCems Cike adverse
seCection= moraC haard= cream?skimming and high administrative costs. !his is coupCed
Eith the fact that in the absence of any costing mechanisms= there is difficuCty in
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caCcuCating the premium. !here is aCso a need to evoCve criteria to be used for deciding
upon target groups= Eho EouCd avaiC of the SH schemeAs and aCso to
address issues reCating to Ehether indirect costs EouCd be incCuded in heaCth insurance.
HeaCth insurance can improve access to good FuaCity heaCth care onCy if it is abCe to
provide for heaCth care institutions Eith adeFuate faciCities and skiCCed personneC at
affordabCe cost.
iven this scenario= the chaCCenge= then= for ndian poCicy?makers is to find Eays to
improve upon the eGisting situation in the heaCth sector and to make eFuitabCe= affordabCe
and FuaCity heaCth care accessibCe to the popuCation= especiaCCy the poor and the
vuCnerabCe sections of the society. t is in a Eay inevitabCe that the state reforms its pubCic
heaCth deCivery system and eGpCores other sociaC security options Cike heaCth insurance.
mpCementing reguCations EouCd be one= but by no means the best mechanism to contain
provider behaviour and costs. !his can onCy be done by deveCoping mechanisms Ehere
government and househoCds can together pooC their funds. !his couCd be one Eay of
controCCing provider behaviour.
!here is an urgent need to document gCobaC and ndian eGperiences in sociaC heaCth
insurance. +ifferent financing options EouCd need to be deveCoped for different target
groups. !he Eide differentiaCs in the demographic= epidemioCogicaC status and the
deCivery capacity of heaCth systems are a serious constraint to a nationaCCy mandated
heaCth insurance system. iven the heterogeneity of different regions in ndia and the
regionaC specifications= one EouCd need to undertake piCot projects to gather more
information about the popuCation to be targeted under an insurance scheme and deveCop
options for different popuCation groups. HeaCth poCicy?makers and heaCth systems
research institutions= in coCCaboration Eith economic poCicy study institutes= need to
gather information about the prevaiCing disease burden at various geographicaC regionsO to
deveCop standard treatment guideCines= to undertake costing of heaCth services for
evoCving benefit packages to determine the premium to be Cevied and subsidies to be
givenO and to map heaCth care faciCities avaiCabCe and the institutionaC mechanisms Ehich
need to be in pCace= for impCementing heaCth insurance schemes. SkiCC? buiCding for the
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personneC invoCved= and capacity?buiCding of aCC the stakehoCders invoCved= EouCd be a
criticaC component for ensuring the success of any heaCth insurance programme.
!he success of any sociaC insurance scheme EouCd depend on its design=the
impCementation and monitoring mechanisms Ehich EouCd be set in pCace and it EouCd
aCso caCC for restructuring and reforming the heaCth system= and deveCoping the necessary
prereFuisites to ensure its success.
CHAPTER "I: U!!ETION AND RECCOMENDATION
HeaCth insurance is Cike a knife. n the surgeon@s hand it can save the patient= EhiCe in the
hands of the Fuack= it can kiCC. HeaCth insurance is going to deveCop rapidCy in future. !he
main chaCCenge is to see that it benefits the poor and the Eeak in terms of better coverage
and heaCth services at CoEer costs Eithout negative aspects of cost increase and overuse
of procedures and technoCogy in provision of heaCth care.
n ndia has Cimited eGperience of heaCth insurance. iven that government has
CiberaCied the insurance industry= heaCth insurance is going to deveCop rapidCy in future.
!he chaCCenge is to see that it benefits the poor and the Eeak in terms of better coverage
and heaCth services at CoEer costs Eithout the negative aspects of cost increase and over
use of procedures and technoCogy in provision of heaCth care. !he eGperience from other
pCaces suggest that ifheaCth insurance is Ceft