The City of Detroit Department of Transportation operates its programs without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Persons who believe they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Detroit Department of Transportation. For more information on the City of Detroit Department of Transportation’s civil rights program, our obligations and procedures for filing a complaint, call 313-933-1300, email DDOTtitle6@detroitmi.gov; visit our administrative office at 1301 East Warren Ave., Detroit, Michigan 48207 or our website at www.RideDetroitTransit.com. For translation assistance, call the DDOT Customer Service Office at (313) 933-1300. Para asistencia de traducción, llame a la Oficina de Servicio al Cliente DDOT al (313) 933-1300.

General Information(313) 933-1300 or (888) DDOT-BUS (336-8287)

Customer Service Office(ADA Paratransit Service)

(313) 933-1300

TextMyBus ServiceText your nearest location to 50464

TDD/TTY Hearing-Impaired Schedule Information

(313) 834-3434

After-Hours and WeekendsEmergency Lift Service Assistance

6PM - 6AM(313) 935-LIFT (935-5438)

Voice Relay Service:(800) 649-3777

Ride DDOT @Ride DDOT

www.RideDetroitTransit.com313.933.1300

TextMyBus lets you find out when your bus will arrive using DDOT’s real-time bus tracking information.

Find out when your DDOT bus is coming by texting your nearest location or streetaddress to 50464.

If you don’t get a response, you can also text to 313-499-0937.

For example, text “Woodward and Warren” or “1250 E. Grand”.

DEPARTMENTDEPARTMENT

What is the WSU Student Fare Pass?

Q A&Q: Can we use our WSU Student Fare Pass on SMART routes?A: No, this pass is for DDOT buses only.

Q: Will we need to get transfers when using multiple DDOT buses for one trip?A: No, the WSU Student Fare Pass is unlimited for all DDOT rides throughout the month of September. Simply show the driver your pass and Student I.D. card every time you ride DDOT.

Q: How do I obtain bus schedules with route and time information?A: Bus schedules are available on our website, www.RideDetroitTransit.com. You can also call our Customer Service Line at (313) 933-1300 and request schedules from our Customer Service Representatives. Schedules are also available at various locations throughout the Detroit Metropolitan area.

Q: What is currently in place to ensure safety on DDOT buses?A: DDOT now has cameras on our buses which help deter violence, enforce rider regulations and prevent theft. We also have our own transit police who ride our coaches to further enhance safety and security to passengers as well as drivers.

DEPARTMENTDEPARTMENT

The Detroit Department of Transportation (DDOT)has partnered with Wayne State University (WSU)to provide a free bus pass to all on-campus student residents. The WSU Student Fare Pass is a 30-day card valid throughout the month of September offering unlimited rides. Students must present their pass and student I.D. cards when boarding DDOT coaches.

This pilot program is being offered as a way to get students familiar with riding the city bus system. Once the success of this pilot is assessed, continued partnerships of this kind will be determined.

We hope that students will take advantage of the WSU Student Fare Pass and all of the benefits that public transportation offers. Our services are an economical way to travel to and from work, school and recreation. DDOT’s services also provide cleaner air and allows texting, reading or dozing during your commute. Our buses also have bike racks to enhance the convenience to our customers. We look forward to transporting you around our beautiful city!

Exploring with DDOT

Need groceries?MeijerMichigan-based supercenter open 6AM-11AM daily#53 Woodward to Fairgrounds board Eastbound #17 8 MileEastern MarketGet locally grown produce at the country’s largest historic public market district every Saturday 7AM-4PM#53 Woodward to #31 Mack to Russell St.Whole FoodsShop Detroit’s largest natural and organic grocery store open 8AM-10PM daily #53 Woodward to Woodward and Mack; walk one block east

Looking for dining & entertainment?GreektownLively downtown Detroit casino and restaurant district near Comerica Park and Ford Field#16 Dexter to Washington Blvd. & Grand River - board People Mover at Times SquareFairlane MallHome to over 160 stores and restaurants, including AMC Star Fairlane 21#16 Dexter to Washington Blvd. and Grand River; board #37 Michigan one block west at Rosa Parks Transit CenterGM Renaissance CenterPlenty of restaurants, shops, GM exhibits and the Ren Cen 4 Theatre #53 Woodward downtown to Jefferson Ave.

Want to get outdoors?Dequindre Cut & Detroit RiverwalkRun, walk, bike or relax along the riverfront or visit the new Outdoor Adventure Center#53 Woodward downtown to Jefferson Ave. Belle IsleRent a kayak or visit the Belle Isle Aquarium, Conservatory, Nature Zoo, or Dossin Great Lakes Museum#53 Woodward downtown to Jefferson Ave.