CHETANA’S BACHELOR OF MANAGEMENT STUDIES

SURAJ. CHAUDHARI ROLL NO: 3103

SERVICE FAILURE

MAHINDRA

I had recently visited MAHINDRA showroom at Panvel to buy XUV 500, but the sales person their named Rohit didn’t know much features about the car.

CITY CENTAUR- BANGALORE

“ PROMISES NOT DELIVERED”

HOME SHOP 18

DELIVERED DAMAGE PHONE

HP PETROL PUMP, PANVEL

“ NO AIR CHECK FACILITY PROVIDED”

HONDA

SERVICE FAILURE -ENGINE PROBLEM

ATVM MACHINES NOT IN PROPER WORKING CONDITION

WESTERN RAILWAY

5 SPICE

SERVICE OFFERED WAS VERY LATE AND NO QUICK RESPONSE