TODAY IS THE DAY!

Career Event SSP AMERICA HAS A NEW CEO THAT PUTS FOOD FIRST…CREATES A MORE WOMEN (EMPLOYEE) FRIENDLY WORK ENVIRONMENT…

NEW VENUE @ SKY HARBOR Brand new restaurant, we have immediate openings for all levels of employment. Interviews are being held on a daily basis, so apply today for consideration! We have needs for all hourly employees, front and back of house:

CASHIER –HOST –UTILITY –BUSSER -COOK One year experience working in food service environment is essential. High school diploma preferred. TIPSTER: WALK-IN INTERVIEWS ARE BACK! 1710 E. Grant Street #150. Best time is about 10 AM and it is a real interview – so go prepared!

100 OPENINGS!

“BUT, I NEVER WORKED! I HAVE NO EXPERIENCE!” - OHH! HOW WRONG!

We are recognized as The Food Travel Experts because of the accumulated

knowledge, experience and skills within SSP to operate food and beverage brands to the highest standard in travel locations. We deliver the best part of the journey for our customers by providing great food and drink, welcoming environments and

exceptional service.

We are customer focused Being customer focused means that we empathize with our customers’ needs, making their satisfaction our priority. We exist to serve our customers first. If you are not serving a customer, you should be serving somebody that is. --------------------------------------------------------------------------------

We are passionate about food Great food and drink is one of life’s true pleasures. We are passionate about high quality, good value and full flavored food and we appreciate the opportunity to share our passion with our customers. It is this love of food that drives our customers to return to us time and time again. --------------------------------------------------------------------------------

We find inspiration everywhere Constant innovation is an essential part of our fast moving business. We are sensitive to our customers’ changing needs and find inspiration all around us. We strive to work in a collaborative manner to share, adapt, and develop ideas across the business. --------------------------------------------------------------------------------

We celebrate our success We all appreciate being recognized for a job well done, no matter what our position within SSP. By celebrating individual success we recognize the diversity of talent that informs our

collective success. It also encourages each of us to go further and enjoy the rewards that come with success. --------------------------------------------------------------------------------

I can make a difference Each of us brings with us a wealth of experiences, knowledge and skills that help to deliver the best part the journey. We have the confidence to take the first step when we see a challenge or opportunity and we recognize our individual responsibility to our customers and each other. =============================================================================

At SSP America we are leading the way in ‘pioneering’ change for the food travel industry. It is not an easy task, but with an enthusiastic team of people driving for perfection, determination overcomes boundaries and creativity reaps achievements. Our culture breeds talent and encourages continual progression towards achieving better results. We learn from our successes and mistakes, we encourage and reward informed risk taking, and we love the feeling of triumph.

Passion for Service Our passion for food starts in the kitchen with our chefs and flows straight out into our dining rooms. We believe that great restaurant experiences are not complete without exceptional service. Going that extra mile is all part of the service and we want our customers to expect it when they dine with us.

Investing in Training & Development Our training and development programs range from customer satisfaction and orientation through to our comprehensive succession planning and talent management process, focusing on the development of SSP’s employees. The following are a few highlights from our many programs:

Guest Service Excellence Smiles are contagious and genuine service is invaluable, especially in an airport environment where stress is often the norm. These are just a few values taught in our Guest Service Excellence training course that our Food Travel Experts must complete in order to ensure we are delivering a positive, memorable experience.

Pathfinder Program The Pathfinder Program is designed to give practical tools and techniques that can improve core management skills in key areas such as coaching, delegation and prioritizing. All SSP General Managers must complete Pathfinder and undertake a 90-day ‘Real Work Challenge’.

Bespoke Management Training As part of our drive to provide the best possible learning environment and expertise for our staff, SSP has developed a partnership with leading restaurant and hotel school Rosen College, part of the University of Central Florida in Orlando. Rosen College has the world’s fastest growing hospitality program, with 2,200 undergraduate staff, 43 full time faculty members and four different degree programs. From 2008 to the end of 2013, more than 320 SSP managers worldwide completed the college’s industry renowned Multi-Site Management Program, which was carefully tailored to the SSP business. The program focused on core business skills and improved the consistency of our operations, enabling us to attract and retain the very best talent to SSP. ======================================================================= THIS IS A MUST READ… Pioneering change in the food travel industry You can view a digital version of the SSP America Corporate Brochure below (requires Flash Player). You can also download a PDF version of the brochure. http://www.foodtravelexperts.com/america/ssp-download/SSP_America_eBrochure.pdf =======================================================================

SSP AMERICA – COMPANY CHANGES WITH NEW CEO http://www.foodtravelexperts.com/international/ SSP AMERICA HAS A NEW CEO THAT PUTS FOOD FIRST…CREATES A MORE WOMEN (EMPLOYEE) FRIENDLY WORK ENVIRONMENT… http://foodtravelupdate.com/

KATE SWANN CEO, SSP I have recently joined SSP as CEO. I joined the company because travel retail is a fascinatingly dynamic business and the potential in the sector is enormous. As a leading player in this arena SSP is well placed, and our long and successful heritage, our world-leading portfolio of brands, and the expertise of our people make the company a formidable force. I am particularly excited to have joined the company just as the latest wave of SSP’s consumer insights research is completed. Our previous consumer insights research provided statistical data on a scale and scope that was far in excess of anything recorded in the business before. Our investment in this new research will give us the most up to date picture of what customers want in terms of food and beverage when they are travelling. Customer needs are

developing so fast, and trends in food and beverage are changing so frequently that the investment SSP puts into understanding these areas is invaluable in meeting our clients’ and customers’ needs better than anyone else. ==========================================================================

SSP AMERICA TO OPEN NEW VENUE @ SKY HARBOR Brand new restaurant, we have immediate openings for all levels of employment. Interviews are being held on a daily basis, so apply today for consideration! We have needs for all hourly employees, front and back of house:

Cashier –Host –Utility –Busser -Cook One year experience working in food service environment is essential. High school diploma preferred. 100 OPENINGS! TIPSTER: WALK-IN INTERVIEWS ARE BACK! 1710 E. Grant Street #150. Best time is about 10 AM and it is a real interview – so go prepared!

==========================================================

41-2011.00 Cashiers http://www.onetonline.org/find/match/1/41-2011.00?s=cashier 35-3021.00 Combined Food Preparation and Serving Workers, Fast Food http://www.onetonline.org/find/match/7/35-3021.00?s=cashier 35-3022.00 Counter Attendants, Cafeteria, Food Concession, and Coffee Shop http://www.onetonline.org/find/match/8/35-3022.00?s=cashier

35-9031.00 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop http://www.onetonline.org/find/match/1/35-9031.00?s=host 35-9021.00 Dishwashers http://www.onetonline.org/find/match/1/35-9021.00?s=dishwasher ========================================================= STUDY THE BACKGROUND OF THE COMPANY AND BE PREPARED TO GIVEN AN EXTENSTED ANSWER TO THE QUESTIONS:

• “What do you know about our company?” • “Why do you want to work for us at the Airport?”

REMEMBER THE TRADITIONAL OF “I NEED A JOB!” JUST DOES NOT HACK IT! http://www.foodtravelexperts.com/international/page/about/ CHECK THEM OUT AND FIND OUT WHY THEY ARE THE FOOD TRAVEL EXPERTS. ==========================================================================================

http://www.sspcareers.com/america/your-team-member-career/ MORE INFO ABOUT WHAT THEY HAVE TO OFFER… TIPSTER: You need to apply in person and bring a cheat sheet to fill out the application. If you are a card carrying UMOM Camper, you have the benefit of picking up the application at the Job Desk or in the fishbowl.

IS SSP AMERICA TRULY? Here in Phoenix, SSP America has two separate operations. One is at Sky Harbor Airport and there is the Homeland Security Badging

process. The badging process is complicated. Some things are acceptable after “X” number of years while other things are

never. Many times, even the employers are not sure.

DON’T ASSUME THAT THE ANSWER IS NO. If the employer is not certain how can you be? Contact the Sky Harbor Badging Office and make sure. Better to ask and be surprised than to just walk away from a great opportunity to only find out you were wrong. http://skyharbor.com/about/securitybadging.html

SSP AMERICA also has a 48,000 sq. ft. cooking facility off the airport at 16th St. and Grant. Since this is not at the airport, different rules and measures are in place. At the Grant Facility, your skills, abilities are the first consideration. If you have done your job to show them how well you match the skills that they need, you will find that they are much more willing to talk about your past. They are concerned with who you are and what you bring to the table. They look at the age, IMPORTANTLY they want to know the circumstances as to what happened, do you have remorse and what have you done to put your life back together. You need to reassure them that you are NO LONG that person and illustrate by what you have done to make yourself different. Repentant people are unlikely to repeat past mistakes. They look at how old the offence(s) are (with age and lack of additional charges a good indicator of truth on your part). ===============================================================

BEST ADVISE “BE HONEST…BE HUMAN!” If people see you as a human being, then mistakes are expected as is help and assistance. =============================================== APPLY IN PERSON: Monday - Friday 9am - 4pm 1710 E Grant St, Phoenix, AZ 85034 Cross Streets: Between E Sky Harbor Cir N and S. 16th Pl. Neighborhoods: Downtown, Central City, and South Phoenix

USED JOB SHACK INSIDER STUDY GUIDE…

If you really want a career with this company it is to your benefit to know who they are, what they do, how well they do it and what is their future.

Why should you put in all this extra effort for another interview at another cooking facility? If you don’t already know the answer to this…you are in the wrong spot, reading the wrong thing. To humor you…let’s go through this again: A. They have just received an 11 year contract with Sky Harbor. B. Since they have been here less than 6 months…they are not going anywhere for a long time and that gives you STABILITY! C. They are young here in the valley but, already, have a rep for promoting from within. Many of the people who went to the initial rounds of interviews (several months back) have already been promoted to leads or supervisors. D. They offer benefits from day one. E. They are ONLY one-third full on their staffing.

WHO ARE THEY? • How long have they been in business? • How many countries are they in? • What are their two “catch phrases?” (What two things are their passions?) • How do they see themselves? They are _________ of the ________ Food

Industry. • How strongly do they believe in TEAM WORK and how does that work for

them? WHO ARE YOU?

• Do you share their passions? In what way(s)? Be able to explain how that has an effect upon the quality of your effort at work?

• Do you have direct, prior experience in the industry? Related industry?

DEPENDING UPON POSITION - COOKING: • Do you have 6 months to a year of work experience? • Do you have a specialty? • Do you know what restaurants that they are cooking for? • How and why would you be good at a specific restaurant or better still in all

around cooking?

DEPENDING UPON POSITION.CASHIERING/HOST/RETAIL SALES ASSOCIATE:

• Can you operate a POS (point-of-sales) cash register? • Do you have good cash handling skills? • How good are you on handling/dealing with complaints? • Would the airport be an exciting place to work? If so, please explain why. • Are you a people person? Do you enjoy and work will in a constantly

changing setting? Can you work under pressure? Please be able to have an example or two that demonstrated this.

• What does customer service mean to you and how do you make that a part of how you do your job?

• What is your concept of team work and how does this affect your daily work? • Have an example in how team work made the difference at being successful.

SECURITY: • Are you able to pass a Homeland Security Background Test? Drug Test? • Do you have or can assemble a list of places that you have lived and worked

for the past ten years? • Do you already have an AZ Fingerprint Clearance Card? Do you have an

AZDPS Security Guard License? HOW ARE YOU GOING TO DRESS TO APPLY? Please remember that they are a very large company and that these positions are NOT at their commissary but, at the airport. How well you present yourself is a factor in the decision making to hire you or not. Dress should be AZ Casual or above. This needs to be “going to work” clothes not “going to the club” or “hanging out at the park” style of fashion. ========================================================================== We are truly the Food Travel Experts, skilled in combining global reach with a distinctive local touch. Drawing on our years of global operational insight and experience we can consistently deliver high quality food and beverage services to travelling customers, in often demanding and challenging operational conditions. http://www.foodtravelexperts.com/international/page/about/ ===========================================================================

APPLY IN PERSON: Monday - Friday 9am - 4pm 1710 E Grant St, Phoenix, AZ 85034 Cross Streets: Between E Sky Harbor Cir N and S. 16th Pl. Neighborhoods: Downtown, Central City, and South Phoenix

THIS IS CRITICAL!!! When you apply you must know if you are applying for a position at the airport or at the cooking facility because the answers you must give them will be very different from one another due to the fact that they are looking for a very specific type of person for each and they do not mix. AT THE AIRPORT: They need an ubberly friendly, people person who can start up a conversation without hesitation. This is necessary because you are on the service line and deal directly with the public. AT THE COOKING FACILITY: A person

who is chatty is the “kiss of death” at the cooking facility as they will never get any work done. There are three questions you will be asked and the better prepared you are to answering these questions the quicker you get hired. They do not normally hire on the spot but, they have twice and both times it was a very well prepared UMOM Applicant.

QUESTION 1: You will be asked this question before you realize that you are being interviewed and is so critical that a wrong answer will seriously end the interview other than for the niceties. The Question is “Tell me what you know about my company?” One of our two direct hires got hired here. He was so prepared that the lady challenged his info and got on the computer to check him out. She was startled and said “I have been with the company for 15 years and I did not know that…WOW!” He was hired on the spot. If you have read this guide and have done your homework then you will know that the following is important:

A. They have been in business for _____ years and are in ____countries. B. The have a passion for ________ and a passion for _______. C. They have a ____ year contract with Sky Harbour. D. They represent the following venues (restaurants) __________________.

TIPSTER: put this together into starting a conversation with the interviewer instead of reciting mere facts. Here would be the way that we would start: “I have spent some time on your website and I was very impressed by your company and that you have been in business for…what is it ____years? (Wait for answer) Then I saw you are in… what is it _____ countries? But then I read about your passion for ______ and ________. (Pause for effect) and the more I thought about it, the more I said that is me…that is what I am all about. This is when I made my mind up to come down to introduce myself.”

QUESTION 2: Half way through the interview they will ask you “Tell me about yourself.” This is where I will remember how ubber they are into team work and will continue with my hidden message of “I am you and you are me…” Here is what we would say: “The first thing that you need to know about me is

that I am a true believer in team work as everywhere that I have worked where we had a good team, there was nothing that we couldn’t achieve…In fact, I so believe in the power of team work, that I have tried to start teams at the places (that I worked) that didn’t have a team…” If you have a good story about team work, please insert here in the conversation…

QUESTION 3: Your answer to this question will depend upon which location you are applying. The answers do not mix. In fact, we had a young fellow give the cook facility answer (perfectly) but, he didn’t know that job was at the airport and he was not hired. Remember they are looking for a specific type of person for each location. The question is “Why do you want to work for us (SSP America)?” Please keep reading as your answer here means the difference between getting the job or not. FOR THE AIRPORT: Remember ubber people person is needed here. Here your answer is judged by not only what you say but in how you say it. Remember when you were a kid and you discovered Christmas and Ice Cream? Remember that sense of excitement? Combine those and say something to the effect… “Work for you at the AIRPORT…Why wouldn’t I? This would be the neatest place to work as I am such a people person…” Have a couple of stories about how you went out of you way to help people…toss in a passion for _____ and ______...and you are on your way to getting hired. FOR THE COOKING FACILITY: You need a totally different person here. They need a person who is series, looking for more than just another job and who sees the potential of growing with a company that has a ____contract with Sky Harbour. Our answer would be “Why do I want to work for you here at the cooking facility? To be truthful, I am tired of dead end, junk jobs…in fact, if I wanted a junk job, I could go get ten of them today. (PAUSE FOR EFFECT) I am looking for an opportunity to come into a company like SSP and work as hard as I can, learn as much as I can…and maybe, just maybe…I can turn this into the career that I am seeking. This is why I wanted to come down and introduce myself…” ***MUST HAVE THE AVAILABILITY THAT THEY NEED…OPEN AVAILABILITY PEOPLE GET HIRED FIRST***

ISS CLEANING SVC 4811 N 7th St, Phoenix, AZ

ISS awarded cleaning contract with Phoenix Sky Harbor Airport ISS has started delivery of

janitorial services to Phoenix Sky Harbor Airport for a two-year cleaning contract. Phoenix Sky Harbor, the 9th largest airport in the United States and the largest commercial airport in the American Southwest, has selected ISS as their service provider for janitorial services. Under the two year contract, ISS will be delivering janitorial services to all public areas, including airport offices and rental car facilities. The ISS team will consist of over 375 dedicated service professionals. Their sole focus will be on delivering a safe and clean environment for the more than 40 million passengers and staff the airport serves each year. Mauro Scigliano, COO for ISS US commented: “We are delighted to have been chosen as service provider for Phoenix Sky Harbor Airport. This contract is a significant award for ISS and underlines our strength in the aviation sector across North America.” Cleaning is not just cleaning and with ISS you can find a range of different areas to work in within cleaning. Daily cleaning is where we have the most colleagues working and often a large part of the working day takes place when the customer is not at work which can be late in the daytime, early in the morning or during the night. This provides many of our colleagues with an opportunity to fit a job with for example studies or other required daytime activities. Apart from daily cleaning we also have opportunities to work with for example window cleaning, laundry, dry cleaning, IT and telephone cleaning and a range of specialized cleaning such as industry, hospital or food hygiene cleaning. APPLY FOR WORK BY GOING DOWN TO THEIR OFFICE AND FILLING OUT AN APPLICATION...TAKE A CHEAT SHEET WITH YOU TO FILL OUT THE APPLICATION CORRECTLY AND COMPLETELY. TAKE YOUR TIME, BE NEAT AS THIS IS A REFLECTION OF THE QUAILITY OF YOUR WORK. GO DRESSED LIKE YOU ARE READY TO GO TO WORK, NOW! IMPORTANT: YOU MUST BE ABLE TO PASS AN AIRPORT BACKGROUND CHECK. Contact the Sky Harbor Badging Office and make sure. Better to ask and be surprised than to just walk away from a great opportunity to only find out you were wrong. http://skyharbor.com/about/securitybadging.html

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http://www.slideshare.net/fredgwest1999/17-june-new-update-of ================================================================ Every day, someone comes in and starts their conversation with the “Job-A-Ranger” by looking him in the eye and (going on for an extended period of time) in tearing themselves down because they have no professional work history. They are confused by the difference between experience and skills or abilities. They don’t understand that most entry or re-entry level jobs do not require an actual, professional work history. This is why they are entry level jobs. The employers are looking not for a trained pro. The employers are looking for someone who has the basic skills, abilities and desire to learn to become a professional. With this type of job, the employer is looking mostly for availability and a desire to work for their company and that you want to do a specific job. In the world of entry or re-entry jobs experience is many times a negative. This is a world where it is more important that you know how to ride a bicycle instead of where or when you learned to ride. Every time your natural skills and abilities are enough to get you a job. If you add to that open availability and a desire to do the job that you applied for you are a dream applicant to that employer. The standard response that the “Job-A-Ranger” gets back is “BUT…I don’t have any skills because “I have been a stay-out home parent!”

The truth is that for many occupations, a stay-at-home parent would (almost) be considered over qualified because they have been doing the actual work for “all their life!” The idea is to grasp that concept and learn how to communicate with the employer. No more than you would want to be speaking Polish to an employer who is speaking English; you don’t want to be talking experience when the employer is speaking skills and abilities. If the employer and you are speaking the same language, then your chances of getting hired will greatly improve. Basic skills in the cleaning industry are (these skills help get you hired) Do you (have you) know how to mop a floor? Can you run a vacuum cleaner? Do you know how to sweep the kitchen floor? Do you know how to wax a floor? Do you (have you) know how to dust? Do you know how clean windows? Do you know how to clean a mirror? Do you (have you) know how to wash a dish? Do you know how to clean pots and pans? Do you (have you) know how to clean your own room? Do you know how to make a bed? Do you know how to wash sheets and towels? Do you know of to fold sheets? If you answered the majority of these questions with “yes” then, you are (almost) over qualified to be in the cleaning industry. The question of “IF” you get hired will have nothing to do with your skill set. The reason will come down to: Availability or your lack of availability to work the days and/or hours that they employer needs you to work. Motivation or your lack of interest in the employer’s company and/or the specific job that you applied for. If you come across as this is your job of last resort or that you don’t like this type of work or that you will take this until you get a better offer. If you follow the simple program of the Used Job Shack, do your homework and take your “A” Game with you to their interview, then you stand a good chance of getting that job. THE CLEANING INDUSTRY The cleaning industry ranges from taking care or cleaning someone’s home to cleaning 12-14 hotel rooms per day to cleaning large corporate offices and all the way to wearing a “bunny suit” to clean manufacturing clean rooms. The salaries can range from minimum wage to $24+/HR. This is an industry where you can start your own business; you can work PT/FT or select the hours that you want to work. The opportunities are there to work where you feel most comfortable, be it cleaning at a school to dusting the Governor’s Office (even the White House has a cleaning crew…think the President washes his own sheets and bedspread?

THE HOME COMPANION SHOPING GUIDE TO WORKING IN THE CLEANING INDUSTRY There are a few big dogs in this market, some mutts and quite a few puppies. Many large companies run their own cleaning crews (like the hotels/motels/resorts) while others hire smaller companies to do the work for them.

• If you are interested in working for a large company doing janitorial or maintenance work, see if they are running help wanted ads.

• If they are running ads then all you need is “RULE NUMBER FOUR” to help you assemble an application that will get you past the computer gate keeper and into an interview.

• If they aren’t or don’t run ads they contract the work out to a smaller company. • If they contract the work out, it is easy to find out who that company is by calling the

business office and asking them just that (now you know who to contact). • If the company is small, don’t waste time sending your killer resume out to every

cleaning company this side of the Mississippi, they won’t (for the most part) even read it any more than you read the junk mail that you get in the mail. The key here is to go local and to go “OLD SCHOOL...”

This means that you need to go to www.yellowpages.com Generate a list of all the cleaning companies within 5-10 miles of where you live or want to live. Use this list to research each company to find out who they are and how do they hire. Most times, the easiest, directress and the simplest solution is to spruce yourself up to look like you are on your way to work, do your homework so that you can have an intelligent conversation about their business (or industry), put on your walking shoes and go out and start knocking on doors. This is very effective because most of these small companies don’t have the money or the time to run an ad except as a desperate, last measure. Here Old Lady Luck can and will be your friend. You may will find yourself at the right place, at the right time, saying the right thing to the right person and get the job. Couldn’t hurt could it? The key concept here is to get yourself out and in front of as many people (face-to-face) as you can within this industry or who are somewhere in the food chain of making a hiring decision.

No one has ever been hired by resume or application alone. The resume/application is a prop to get attention that you hope will lead to an interview. Why not cut out the middle steps and go out and get yourself in direct contact with a person who can hire you? Cut out all of the middle men (people) and the great thing with these small cleaning

companies is that you can do just that – if you try. So welcome to our first attempt to help you out and we thought that we would assist you at the other end of the industry by assembling a sundry collection of ads from the larger companies.

THE GREAT CLEANING JOB SEARCH – PHOENIX

WARNING! THIS IS A RULE NUMBER 4 ALERT YOU WILL NEED OUR OLD FRIEND ONET TO FILL OUT THESE APPLICATIONS. FAILURE TO USE ONET WILL RESULT IN FAILURE TO GET CALLED FOR INTERVIEW, LEAD TO DISAPPOINTMENT, CONTINUED UNEMPLOYMENT AND A LESSOR PAYING DEAD-END JOB. http://www.onetonline.org/ ===============================================

We are looking for hardworking individuals that will enjoy working in a fast-paced environment. We are in need of both men and women as there are a variety of positions available. Must be available to work anytime. We work around the schedule of the events... You must be able to commit to the schedule (if you don't think you can commit, you need not apply). BACKGROUND CHECKS. APPLY IN PERSON AT 430 N. 47TH AVE. Phoenix, AZ 85043. Bring all necessary information to complete an employment application as well as documentation to complete the hiring process.

STILL HIRING…STILL HAVE 100’S OF OPENINGS…STILL A CHANCE! With more than 300+ offices located throughout the country, a job as a janitor, cashier,

security officer or building engineer is available right around the corner from where you live. To inquire about great cleaning jobs near you, use our Office Locator below to find an office location and hours to apply in person.

ABM EMPLOYS MORE THAN 100,000 PEOPLE IN HOURLY SERVICE POSITIONS We are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

TIPSTER: SPOILER ALERT! Campers! Apply ONLY online and you may be as old as Uncle Bob before they call you in for an interview? Like HMSHOST, they receive so many applications because they are a national (and one of the largest) facilities management company. RULE # 4 is critical here to a point but, there is still an extra step that you must do to actually get an interview. You must attend one of their occasional job fairs or (better yet and they tell you to do this very thing!) GO INTO ONE OF THEIR LOCAL OFFICES and introduce yourself. REMEMBER THE CONCEPT OF MAKING YOURSELF A SERIOUS CANDIDATE? Remember how HMSHOST tells you to apply online but NEVER pulls applications until after you have tracked down their HR Office and impress them with your “A” Game and show them that you are ready to go to work – only then, do they pull your applicant off their computer. Remember why? Because till you did that, you were not a serious candidate in their mind and if you are not serious then they do not need to waste their time with you…they have far too many people applying to care. OK, campers! Ditto here! Till you show up and their office totally serious and prepared they more than likely not call you. Rule #4 helps and when they do pull your application, it will be a deal maker because your application will be what they are looking for – if you did Rule #4 correctly.

APPLY ONLINE THEN, SPRUCE UP YOUR “A” GAME AND MAKE A BEE-LINE TO THE NEAREST ABM OFFICE! THERE ARE 7 OFFICES IN YOUR AREA.

A. Sky Harbor International Airport Terminal 4, Level 1, Door 7, Phoenix, AZ 85034 B. 642B N. 17th Avenue, Phoenix, AZ 85007 C. 2632 W Medtronic Way, Tempe, AZ 85281 D. 2320 E. Jones Rd. Phoenix, AZ 85040 E. 4745 N. 7th Street Ste. 102, Phoenix, AZ 85014 F. 4000 N. Central Ave. Ste. 1750, Phoenix, AZ 85012 G. 3602 E Southern Ave 1 & 2, Phoenix, AZ 85040 Many of their jobs pay very well and they always have a large number of openings. Your background MAY be an issue as many of their locations are in schools, government offices, businesses or large factories. Their job description(s) are fairly good at telling you if you should apply or not. The concept is that if they do not say anything, apply and roll the dice…DO NOT ASSUME YOU KNOW…If you go over there with you “A” Game and you have done your job correctly in frontloading the conversation with your skills (THAT MATCHES WHAT THEY ARE LOOKING FOR) and got them wanting you…Betcha you will not need 100% to pass their check…maybe, you can slide in with a 69% or they will try to find something for you? Remember that they are a billion dollar corporation with 100,000 employees.

HIRED? - ONLY if you did your job! =============================================================== START HERE: https://abm.tms.hrdepartment.com/cgi-bin/a/searchjobs_quick.cgi =============================================================== THIS SHOULD GET YOU STARTED. https://abm.tms.hrdepartment.com/cgi-bin/a/searchjobs_quick.cgi THIS IS CRITICAL (ACCORDING TO THEM) DO YOU KNOW OUR VALUES? http://www.abm.com/pages/our-company.aspx ===================================================

OS - Irrigation Technician Phoenix, AZ 85007 US 9713

OS - Site Manager Chandler, AZ 85226 US 9409

OS - Security Officer (Entry Level) Phoenix, AZ 85012 US 9342

OS - Cleaner Phoenix, AZ 85043 US 9198

AS - Airline Passenger Assistant Phoenix, AZ 85034 US 8994

OS - HVAC Technician Phoenix, AZ 85043 US 8723

OS - Schools Cleaner 325 Avondale-Goodyear, AZ 85323 US (Primary) Buckeye, AZ 85326 US Chandler, AZ 85226 US El Mirage, AZ 85335 US Phoenix, AZ 85048 US Scottsdale, AZ 85262 US Sun City, AZ 85379 US Surprise, AZ 85374 US Tempe, AZ 85284 US Tolleson, AZ 85353 US

8017

Cleaner Glendale, AZ 85303 US Phoenix, AZ 85020 US Phoenix, AZ 85027 85013 US (Primary) Tempe, AZ 85281 US

7994

Floor Crew Technician Chandler, AZ 85226 US Chandler, AZ 85248 US (Primary)

7993

OS - Cleanroom Cleaner Chandler, AZ 85226 US Chandler, AZ 85248 US (Primary)

7992

OS - Cleaner Chandler, AZ 85226 US Chandler, AZ 85248 US (Primary)

7991

Rover Phoenix, AZ 85012 US 7466

Administrative Assistant Phoenix, AZ 85040 US 7469

OS - Cleanroom Manager Chandler, AZ 85226 US 7180

OS - Night Operation Manager Chandler, AZ 85248 US 6961

OS - Day Porter Tempe, AZ 85281 US 6512

OS - Building Engineer Chandler, AZ 85286 US Phoenix, AZ 85018 US Phoenix, AZ 85027 US (Primary) Scottsdale, AZ 85251 US

6418

OS - Parking Lot Attendant Phoenix, AZ 85012 US 6049

OS - Garage Maintenance Phoenix, AZ 85012 US 5691

Operations Support Technician Scottsdale, AZ 85260 US 3697

OS - Utility Person On Call / Rovers Avondale-Goodyear, AZ 85338 US Phoenix, AZ 85043 US (Primary)

3611

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HVAC Commercial Technician Phoenix, AZ 85040 US 1917

OS - Parking Attendant/Driver Phoenix, AZ 85012 US 1895

BUT, I STAYED HOME AND TOOK CARE OF MY KIDS…I HAVE NO EXPERIENCE! Every day someone comes in says that they don’t have any skills; no marketable abilities and no experience because they stayed home and took care of their children. This is the most incorrect statement of 2014 (or any year) because it is so very far away from being true. The truth is that they are over qualified for many of the jobs that they (usually because this is what they have years of experience doing) most want to do caregiving, cleaning or cooking. In the entry level(s) of these trades, they are seasoned professionals not in some made up or clever re-wording of housewife (husband) but in ONET ONLINE (Labor Department) professional job descriptions:

Residential Cleaner –

37-2012.00 Maids and Housekeeping Cleaners http://www.onetonline.org/find/match/3/37-2012.00?s=housekeeper

Summary Report for: 37-2012.00 - Maids and Housekeeping Cleaners Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming. Sample of reported job titles: Breakfast and Room Attendant, Cottage Attendant, Environmental Services Aide, Environmental Services Worker, Housekeeper, Housekeeping, Housekeeping Aide, Housekeeping Laundry Worker, Room Attendant, Room Cleaner

MOST INCORRECT STATEMENT OF

2014

Tasks • Carry linens, towels, toilet items, and

cleaning supplies, using wheeled carts. • Disinfect equipment and supplies, using

germicides or steam-operated sterilizers. • Clean rooms, hallways, lobbies, lounges,

restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

• Dust and polish furniture and equipment. • Keep storage areas and carts well-stocked, clean, and tidy. • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.

Tools & Technology - • Tools used in this occupation: • Cleaning brushes — Tile brushes • Clothes dryers — Household

dryers; Industrial clothes dryers • Floor polishers — Floor

burnishers; Power floor buffers • Laundry type washing machines

— Household washers; Light commercial washing machines; Washer extractors

• Vacuum cleaners — Backpack vacuums; Industrial vacuum cleaners; Standing HEPA vacuums

Technology used in this occupation: • Data base user interface and query software — Data entry software • Electronic mail software — Email software • Facilities management software — Computerized maintenance management system

CMMS software • Inventory management software — Inventory tracking software • Materials requirements planning logistics and supply chain software — Computerized

bed control system software

Knowledge • Customer and Personal Service —

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills • Service Orientation — Actively looking for ways to help people. • Coordination — Adjusting actions in relation to others' actions. • Abilities • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms,

and/or legs. • Trunk Strength — The ability to use your abdominal and lower back muscles to support

part of the body repeatedly or continuously over time without 'giving out' or fatiguing. • Stamina — The ability to exert yourself physically over long periods of time without

getting winded or out of breath. • Information Ordering — The ability to arrange things or actions in a certain order or

pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

• Near Vision — The ability to see details at close range (within a few feet of the observer).

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Work Activities • Performing General Physical Activities —

Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

• Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Work Context • Spend Time Standing — How much does this job require standing? • Spend Time Bending or Twisting the Body — How much does this job require bending or

twisting your body? • Contact With Others — How much does this job require the worker to be in contact with

others (face-to-face, by telephone, or otherwise) in order to perform it? • Spend Time Making Repetitive Motions — How much does this job require making

repetitive motions?

• Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?

• Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?

• Spend Time Walking and Running — How much does this job require walking and running?

• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?

• Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?

• Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?

Job Zone Title Job Zone Two: Some Preparation Needed

• Education: These occupations usually require a high school diploma.

• Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

• Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

• Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.

• SVP Range (4.0 to < 6.0)

Interests - Interest code: RC • Realistic — Realistic occupations frequently involve work activities that include practical,

hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

• Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles • Dependability — Job requires being reliable,

responsible, and dependable, and fulfilling obligations.

• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

• Integrity — Job requires being honest and ethical. • Attention to Detail — Job requires being careful about detail and thorough in

completing work tasks. • Independence — Job requires developing one's own ways of doing things, guiding

oneself with little or no supervision, and depending on oneself to get things done. • Concern for Others — Job requires being sensitive to others' needs and feelings and

being understanding and helpful on the job. • Cooperation — Job requires being pleasant with others on the job and displaying a

good-natured, cooperative attitude. • Achievement/Effort — Job requires establishing and maintaining personally challenging

achievement goals and exerting effort toward mastering tasks. • Adaptability/Flexibility — Job requires being open to change (positive or negative) and

to considerable variety in the workplace.

Work Values • Relationships — Occupations that satisfy this work value allow employees to provide

service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

• Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

• Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Related Occupations 35-2021.00 Food Preparation Workers Bright Outlook Bright Outlook 35-3041.00 Food Servers, Non-restaurant Bright Outlook 35-9011.00 Dining Room and Cafeteria Attendants and Bartender Helpers Bright Outlook 35-9021.00 Dishwashers Bright Outlook 37-2011.00 Janitors and Cleaners, Except Maids and Housekeeping Cleaners Bright Outlook 39-3093.00 Locker Room, Coatroom, and Dressing Room Attendants 45-2041.00 Graders and Sorters, Agricultural Products 51-3022.00 Meat, Poultry, and Fish Cutters and Trimmers 51-6011.00 Laundry and Dry-Cleaning Workers 51-6021.00 Pressers, Textile, Garment, and Related Materials

Sources of Additional Information Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement. •Maids and Housekeeping Cleaners external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition. •International Executive Housekeepers Association (IEHA) external site, 1001 Eastwind Dr., Suite 301, Westerville, OH 43081-3361. Phone: (800) 200-6342. Fax: (614) 895-1248.

SIMPLE (POST ONET ONLINE) RESUME NARRATIVE (FOR CLEANING JOB)

Here is the stay-at-homer who had no believe that they had neither skill nor abilities to do anything in the world of work. After a very quick edit of the massive details of ONET ONLINE, we have gone from ZERO to eight years of professional experience as a Residential Cleaner. This is not some made up job or clever rewording of house wife/husband. THIS IS A REAL JOB DONE BY A REAL PERSON IN A REAL WORK ENVIRONMENT. The below is a simplistic, assembly of duties that the applicant did as per the US Department of Labor. This would be good for usage in creating a basic; I need a resume today for an entry level or re-entry level job. This will not get you past a company’s gatekeeper and thus would be ineffective in applying for any online

applications for hotels, stores, resorts or large companies. For these applications take your time to compile enough detail (key words and phrases) to secure your application and you an interview. It is as easy as 1-2-3…do you have 100+? 2008 - Present PRIVATE RESIDENTIAL CLEANER

Phoenix, Metro Area • Responsible for the daily cleaning, upkeep and basic maintenance of a

private, residential home in the Phoenix Metro Area. • Maintain linens, towels, toilet items, and related cleaning supplies. • Utilize disinfect equipment and supplies, using germicides or sterilizers to

clean bathrooms, kitchen and childcare areas to OSHA Standards. • Skilled in the usage of household cleaning chemicals, the proper storage of

and the correct disposal of dangerous chemicals to local health code standards.

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, and other work areas so that health standards are met.

• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

• Observe precautions required to protect property and report damage, theft, and found articles.

• Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

• Dust and polish furniture and equipment. • Keep storage areas and carts well-stocked, clean, and tidy. • Wash windows, walls, ceilings, and woodwork, waxing and polishing as

necessary. ==================================================

http://www.slideshare.net/fredgwest1999/12-june-35783291

E-BOOK READ, PRINT AND/OR DOWN LOAD THIS SPECIAL ISSUE…Kindle/Nook/Android capable

TOLLESON ORDER SELECTOR 2014 Position ID 75019-168971. Atlas Logistics in Tolleson is looking to add Order Selectors to its team. The position is working weekends, holidays, and a 2nd shift. Ability to work in a –20 degree to 55+ degree F environment (temperature varies within each department) for long periods of time. Ability to work any shift including weekends. Ability to handle empty pallets weighing up to 60 pounds. Ability to read and perform basic math functions. http://careers.americold.com/index.cfm?fuseaction=75019.viewjobdetail&CID=75019&JID=168971&&cfcend 53-7062.00 Laborers and Freight, Stock, and Material Movers, Hand http://www.onetonline.org/find/match/1/53-7062.00?s=warehouse

SANITATION/PALLET MASTER TOLLESON Lift and carry warehouse products packaged in bulk or in broken cases that will weigh between 30 lbs. and 60 lbs. on a daily basis. A minimum of 1 year of stand-up forklift experience. REMEMBER: LACK OF EXPERIENCE DOES NOT MEAN THAT SKILLS ARE NOT REQUIRED (Maybe a lot). Read the full job description and supplement with both the warehouse and janitor job descriptions that are posted on ONET. http://careers.americold.com/index.cfm?fuseaction=75019.viewjobdetail&CID=75019&JID=171557&&cfcend =============================================================================

INVENTORY CONTROL ASSOCIATE TOLLESON Position ID 75019-174284. To maintain a smooth and efficient operation of the WIN waving and dropping work according to warehouse guidelines. Communicating trailer readiness by inputting load information into CAMS. Perform all inventory-related tasks in all departments. http://careers.americold.com/index.cfm?fuseaction=75019.viewjobdetail&CID=75019&JID=174284&&cfcend ===========================================================================

Sure, you need to work to support yourself. But you want a job that’s more than just a paycheck. You’re looking for a job that inspires. Work that employs your mind, gives you the chance to grow, and that revolves around building relationships. Macy’s delivers on all of these opportunities, and so much more – the magic of offering our customers unique experiences, affordable luxury, and a strong sense of community. Opportunities range from running the detailed business operations of a Fortune 500 company to planning the merchandise that captures shoppers’ imaginations to working the retail sales floor, where so much of the magic of Macy’s comes to life. Come. Explore the exciting opportunities waiting at Macy’s. We offer the kind of jobs and careers we think you’ll be excited about. Goodyear, AZ Macy's Logistics: Full Time 2ND shift Yard Driver, Full Time Requisition ID: LOG02450 http://www.macysjobs.com/Search/JobDetail/LOG02450

Goodyear, AZ - Macy's Logistics: Macy's Direct to Consumer Fulfillment Center: Seasonal Warehouse Associate - 5x8 Monday-Friday, 4X10 Monday-Thursday, 3X12 Friday-Sunday Requisition ID: LOG02349 http://www.macysjobs.com/Search/JobDetail/LOG02349

Goodyear, AZ - Macy's Logistics Fulfillment Center: Power Equipment Operator Seasonal Requisition ID: LOG02443 http://www.macysjobs.com/Search/JobDetail/LOG02443

Goodyear, AZ - Macy's Direct to Consumer Fulfillment Center: Maintenance Supervisor, FT Requisition ID: LOG02428 http://www.macysjobs.com/Search/JobDetail/LOG02428

Goodyear, AZ - Macy's Logistics: Occ. Health RN 2nd Shift Requisition ID: LOG02256 http://www.macysjobs.com/Search/JobDetail/LOG02256

Goodyear, AZ - Macy's Direct to Consumer Fulfillment Center: Seasonal Warehouse Associate, Sunday to Thursday - 2nd Shift 5:00 PM-1:30 AM Requisition ID: LOG02343 http://www.macysjobs.com/Search/JobDetail/LOG02343

Goodyear, AZ - Macy's Logistics: Maintenance Mechanic, Full Time Requisition ID: LOG02452 http://www.macysjobs.com/Search/JobDetail/LOG02452

MACYS TEMPE CALL CENTER HIRING The salary range for this position is $12.00 to $14.50 per hour. High school diploma or general education degree (GED) required. High school diploma or general education degree (GED) required.

Bilingual Customer Service Representative - Full Time Evenings with Weekends - Tempe, AZ Requisition ID: CRE01293 http://www.macysjobs.com/Search/JobDetail/CRE01293 Bilingual Customer Service Representative - Seasonal FT. Varied Shifts with weekends. Tempe - Requisition ID: CRE01263 http://www.macysjobs.com/Search/JobDetail/CRE01263 Customer Service Fraud Analyst - Seasonal Full Time. Various shifts with weekends. Tempe, AZ - Requisition ID: CRE01275 http://www.macysjobs.com/Search/JobDetail/CRE01275http://www.macysjobs.com/Search/JobDetail/CRE01287 Customer Service Representative (Credit Granting)- Full Time Seasonal- Varied Shifts With Weekends. Tempe, AZ - Requisition ID: CRE01287 http://www.macysjobs.com/Search/JobDetail/CRE01287 Customer Service Representative (Electronic Gift Card) - Full Time Seasonal, Varied Shifts With Weekends, Tempe AZ - Requisition ID: CRE01286 http://www.macysjobs.com/Search/JobDetail/CRE01286 =============================================================================

PORTER - PHOENIX The LPC groundskeeper is a valuable member to the on-site management team. They are responsible for the overall upkeep of the exterior image. Depending on the size and age of the community, the position consists of a variety of duties. The following qualifications must be met before consideration for employment as groundskeeper: Must be able to lift 80-100 lbs on a regular basis. http://careers.lincolnapts.com/jobs/6467377/porter ========================================================================== WARNING! THIS IS A RULE NUMBER 4 ALERT YOU WILL NEED OUR OLD FRIEND ONET TO FILL OUT THESE APPLICATIONS. FAILURE TO USE ONET WILL RESULT IN FAILURE TO GET CALLED FOR INTERVIEW, LEAD TO DISAPPOINTMENT, CONTINUED UNEMPLOYMENT AND A LESSOR PAYING DEAD-END JOB. http://www.onetonline.org/