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November 1, 2022 NAWRA June 2010 1 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

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Page 1: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

April 18, 2023 NAWRA June 2010 1

Welfare Rights Service Training

Welfare Rights

in

Children & Young Peoples ServiceJulie Burton

Natalie Rigby

Page 2: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

April 18, 2023 Introduction to Benefits 2

• Julie Burton Principal Welfare Rights Officer– [email protected]

• Natalie Rigby Welfare Rights Officer– [email protected]

Page 3: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Provision across CYPS

April 18, 2023 Introduction to Benefits 3

•Young Peoples Service

•Children in Need Teams

– both funded by 3 year SLA with CYPS

•Learning Disabilities Transitions Team

– funded via Commissioning

Page 4: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Young Peoples Service

Children (Leaving Care) Act 2000 Implemented 1st October 2001 Imposes new financial and support responsibilities on

Local Authorities for 16 &17 year olds who have been “looked after” for 3 months or more

The Act gives particular emphasis on education, training and employment for care leavers up to age 21

April 18, 2023 Introduction to Benefits 4

Page 5: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

CLC Act states that under no circumstances should the personal allowance and accommodation costs paid by the local authority fall below the level of state benefits for 16 and 17 year olds

Welfare Rights now provide a Welfare Rights Service for the Young People’s Service

April 18, 2023 Introduction to Benefits 5

2 full time Welfare Rights Officers

£12k contribution to PWRO post

Page 6: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Purpose of current SLA

To provide benefits advice in the context of the Children Leaving Care Act 2000 to service users to ensure income maximisation

To identify potential income and savings to Children’s Services as a result of income maximisation and standardising local authority payments

To advise on policy matters

April 18, 2023 Introduction to Benefits 6

Page 7: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

The Young Peoples Service• The Young People’s Service has been set up to provide a services for young people aged 16 to 21 (24 if in education) who are either:

Looked after

Preparing to leave care or

Recently left care

April 18, 2023 Introduction to Benefits 7

Page 8: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

YPS• The service helps young people prepare for the future by

giving them help with:

• Young Peoples Service Workers

• Connexions Advisors

• Teenagers to Work

• Supported Lodgings

• Nurse

• Welfare Rights Officers

April 18, 2023 Introduction to Benefits 8

Page 9: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Benefits and Savings to the LA

• Ensure claims are made at appropriate time• Take up of Education Maintenance Allowance• Offset setting up home costs with Social Fund

Community Care Grant• Benefit maximisation for young people in residential care

April 18, 2023 Introduction to Benefits 9

LA is responsible for financial support to care leavers. Savings can be made by:

Page 10: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Pre WR involvement

• Ad hoc payments for young people• Some payments discretionary and dependant on

worker• No record of what was paid and why• No procedures in place

April 18, 2023 Introduction to Benefits 10

Page 11: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Now

April 18, 2023 Introduction to Benefits 11

• Standardised payments in line with benefit rates

• 16 & 17 year olds access benefits where exempt

• Financial procedures for care leavers

• Direct involvement from WRO in planning

• Ongoing review of procedures to reflect policy and regulation changes

Page 12: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Monies Raised

April 18, 2023 Introduction to Benefits 12

CLC Monies Raised 2009 -10 £437,269.77

£896.80 Adoption Allowance £2,124.40 Child Benefit £10,164.00 Child Tax Credit

£14,913.38 Council Tax Benefit £1,124.81 CT Disability Reduction £136.00 CT Status Discount£24,708.90 DLA Care £7,982.75 DLA Mob £429.20 Discretionary Housing Payment

£2,190.00 EMA £32,194.10 ESA Cont-based £20,983.18 ESA Income-related

£1,330.00 HIP Grant £150,359.72 Housing Benefit £58,060.51 Income Support£36,026.55 JSA (Income-based) £48,534.00 LHA £3,000.00 Mat Grant (Sure Start)

£1,050.00 SF BL £5,506.00 SF CCG £893.55 SF CL£14,661.92 Working Tax Credit

Page 13: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Current issues

• Consultation Planning Transition to Adulthood for Looked After Children

• Apprenticeships – low pay• G v Southwark• Financial capability of care leavers• Unaccompanied minors

April 18, 2023 Introduction to Benefits 13

Page 14: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Welfare Rights within YPS

• Our team is split into the North and South of the team

• We work intensively with young people who are care leavers aged 16-21(24 in education)

• Enables us to create strong working relationship with most of our cases

• Also with 16-18 year old Children In Need cases

April 18, 2023 Introduction to Benefits 14

Page 15: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

How do we work?

• We offer home visits, form filling, representation, advice around any type of change in circumstance

• We work very closely with YPAs and SWs• We offer in house training to the workers on

benefit issues• Lots of crisis intervention on behalf of our young

clients

Page 16: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Types of work

• Initial visit at 16- assessment and introduction to our team

• Liase with DWP and Council depts • Assist with phone calls or paper claims at 18

when claiming benefits• Crisis work such as sanctions, appeals and• Attend planning meetings and feedback on

benefit issues

Page 17: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Particular benefit issues

• Change of income when care leavers turn 18• Problems with benefit sections- implicit consent and

authority forms• Proof of identity and supporting evidence around making

claims• Some young people not advising on changes-only

making contact at crisis point• Public perception of Care Leavers• LHA direct payments to young people• ESA-very difficult for young people to qualify with

mild/moderate issues

April 18, 2023 Introduction to Benefits 17

Page 18: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Children in Need

• Purpose is to reduce s17 payments and deal with issues around Child Benefit

• Initial 6 month pilot in one district office

• Extended to cover the whole county

• In last 2 quarters of 2009 -2010 raised £224,196.42

April 18, 2023 NAWRA June 2010 18

Page 19: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Transitions Team

• Half a post to maximise income for young people with Learning Disabilities

• Work closely with schools and attend year 11 reviews

• Raised £149,021.83 (2009 -2010)

April 18, 2023 NAWRA June 2010 19

Page 20: 30 April 2015NAWRA June 20101 Welfare Rights Service Training Welfare Rights in Children & Young Peoples Service Julie Burton Natalie Rigby

Contact details

Julie Burton, Principal Welfare Rights Officer

Welfare Rights Team

Social Inclusion Service, Adults Wellbeing and Health Durham County Council

Aycliffe Young People's Centre, Main Block, 1 York Road, Newton Aycliffe, County Durham DL5 6JB

Direct Dial: 01325 372783

[email protected]

April 18, 2023 Introduction to Benefits 20