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    Quality Risk Management& its application in sterile processing

    Ian R Thrussell, MHRA, UK

    Manufacture of sterile medicines Advanced workshop for SFDA GMP inspectors,

    Nanjing, November 2009

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    To provide information on the backgroundof the ICH Q9 document

    Give an aid by providing some points ofdiscussions on the understanding of the qualityrisk management concept

    Illustrations of how Risk Mamangement can beapplied in sterile product manufacture

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    The ICH process

    ICH Q9 and other ICH guidelines

    From Risk to Quality Risk Management

    Opportunities, Challenges and Benefit

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    The ICH process

    ICH Q9 and other ICH guidelines

    From Risk to Quality Risk Management

    Opportunities, Challenges and Benefit

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    International Conference onHarmonisation

    of Technical Requirementsfor Registration ofPharmaceuticalsfor Human Use

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    Guidelines on

    Quality

    Chemical and pharmaceutical QA

    Safety

    In vitro and in-vivo pre-clinical

    studies

    Efficacy

    Clinical studiesin human subject

    Multidisciplinary

    General topics

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    The ICH process

    ICH Q9 and other ICH guidelines

    From Risk to Quality Risk Management

    Opportunities, Challenges and Benefit

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    Q1 Stability Q2 Analytical Validation

    Q3 Impurities

    Q4 Pharmacopoeias

    Q5 Quality of Biotechnological Products

    Q6 Specifications

    Q7 Good Manufacturing Practice

    Q8 Pharmaceutical Development Q9 Quality Risk Management

    Q10 Pharmaceutical Quality Systems

    Different:- not a recipe

    - not a SOPjust a guidance

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    Process

    Materials

    Design

    Manufacturing

    Distribution

    Patient

    Facilities

    Opportunities to impactrisk using quality risk

    management

    LINK TO PATIENT RISK

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    Research

    PreclinicalPhase

    Clinical

    PhasesLaunch

    QualityICH Q9

    Safety

    Efficacy

    Manufacturing& Distribution

    GLP

    GCP

    GMP/GDP

    End oflife cycle

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    Nanjing, November 200911|Source: basic model adapted from FDA (1999). Managing the Risks from Medical Product Use.

    Known Side Effects

    Avoidable Unavoidable

    Medication or DeviceError

    Product Defects

    PreventableAdverseEvents

    Injury orDeath

    UnexpectedConsequences

    Public Health

    ICH Q9

    Safety

    Efficacy

    Quality

    Managing the risk of drug product use

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    ICH Regulators: FDA: New paradigm with the 21st Century

    GMP initiative

    EMEA: Revised EU directives

    MHLW: Revised Japanese law (rPAL)

    EU & Japan became involved at ICHGMP Workshop in July 2003: 5 year vision agreed:

    Develop a harmonised pharmaceutical quality system applicable across thelife cycle of the product emphasizing an integrated approach to quality riskmanagement and science

    Consequent ICH Expert Working Groups (EWG):

    ICH Q8, on Pharmaceutical Development, doc. approved 2005

    ICH Q9, on Quality Risk Management, doc. approved 2005

    ICH Q10, on Quality Systems, topic accepted 2005

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    risk-based

    concepts andprinciples

    The new paradigm

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    Pharmaceutical Development (Q8)

    Past: Data transfer / Variable output

    Present: Knowledge transfer / Science based /Consistent output

    Pharmaceutical Quality Systems

    (Q10)Past: GMP checklist

    Future: Quality Systems across productlife cycle

    Quality Risk Management (Q9)Past: Used, however poorly defined

    Present: Opportunity to use structuredprocess thinking

    ChangedParadigm

    Q9

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    Riskfro

    mM

    anufacturingsite High

    Low

    HighLow

    Using Q9Quality Risk

    Managementprinciples

    contin

    uali

    mprovem

    ent

    Q10

    Pharm.Quality

    Systems

    Q8 Pharmaceutical Development

    Product and process risk

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    Q10Q8

    Process

    Materials

    Design

    Manufacturing

    Distribution

    Patient

    Facilities

    Opportunities to impactrisk using quality risk

    management Q9

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    Old Approach New Approach Remarks

    Broad Concept

    Quality decisions divorced

    from science and risk

    evaluation.

    Adherence to filing

    commitments.

    Quality decisions and filing

    committments based on

    Process Understanding

    and Risk Management.

    Quality by Design.

    Design Space concept

    introduced to integrate

    process knowledge with

    regulatory evaluation.

    Quality

    Post-factum sampling and

    quality testing.

    Process Validation.

    Management of variability

    Process control focused on

    critical attributes.

    Continuous Quality

    Verification.

    Quality by design definition

    applied. Measure critical

    process parameters to control

    output product quality.

    Systems

    Systems designed to inhibit

    changes & minimize business

    risks. Discourages

    improvement & innovation.

    Changes managed within

    company's quality system.

    Real time batch release

    feasible.

    Regulators and industry place

    higher reliance / trust /

    understanding on systems.

    Multidisciplinary evaluation

    and decision making.

    Regulatory

    Compliance focus.

    Changes require prior

    approval.

    Regulatory scrutiny adjusted

    to level of Process

    Understanding. Continuous

    improvement allowed

    within Design S ace.

    Requires mechanisms to

    communicate Process

    Understanding data

    ("inspectable rather than

    reviewable") .

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    Continuous

    Improvement

    ProcessUnderstanding

    Risk

    CMCregulatoryoversight

    CompanysQuality system

    cGMPregulatoryoversight

    Continuous

    Improvement

    ProcessUnderstanding

    Risk

    CMCregulatoryoversight

    CompanysQuality system

    cGMPregulatoryoversight

    Q8&Q9

    Q10&Q9

    ProcessUnderstanding

    Risk(P/R)

    CMCregulatoryoversight

    CompanysQuality system

    cGMPregulatoryoversight

    Postapprovalchange

    ProcessUnderstanding

    Risk(perceived & real)

    CMC regulatoryOversight

    (Submission)

    CompanysQuality system

    cGMP regulatoryoversight

    (Inspection)

    PostApproval Change

    (PAC) PAC toContinuous

    Improvement

    ProcessUnderstanding

    Risk

    CMCregulatoryoversight

    CompanysQuality system

    cGMPregulatoryoversight

    PAC toContinuous

    Improvement

    ProcessUnderstanding

    Risk

    CMC regulatoryOversight

    (Submission)

    CompanysQuality system

    cGMP regulatoryoversight(Inspections)

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    What does it mean?

    What is it worth?

    Where does it lead?

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    The investigation of risks

    is at once

    a scientific activity and

    an expression of cultureKasperson, Renn, Slovic et al. (1988)

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    Understand and influence the factors (hazards)which impact regulators and industry business

    Create awareness and a culture

    Supports an effective pro-active behaviour

    Open factual dialogue Make decisions traceable and consistent

    Provide assurance

    Risks are adequately managed

    Compliance to external and internal requirements

    Recognise risks at a desired level

    Zero risk not possible

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    ?

    Increasingexternalrequirementsfor best practice,transparency and

    compliance Public / Community Governments Regulators Patients Investors /Creditors

    Growingcomplexityand scope of risks

    GlobalisationMultinational

    Multi-factor approaches Regulatory expectations Acceptance of

    risk and uncertainty

    Increasingeffortsand costsfor sustainability

    Documentation Projects Systems Interfaces

    The hurdles

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    QualityRisk

    Management

    Proactivedisclosure

    build trust andunderstanding

    Improvecommunication

    through sharingbestpractice and science

    based knowledge

    An appropriate integrated approachhelps to meet requirements more efficiently

    Master complexityConvert data into knowledge

    e.g. by using methodology and tools

    Empowerment & Flexibility

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    Individual Risk is a cognitive and emotional response to expected

    lossTechnicians

    Risk is usually based on the expected value of theconditional probability of the event occurring multiplied bythe consequences of the event given that it has occurred

    ICH Q9 Combination of the probability of occurrence of harm

    andthe severity of that harm

    Different meaning of risk

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    Organizations might use many different meanings of risk Depending on the type of risk management program

    In general, "probability" and "severity" must be considered In a given program definitions will fine-tune the concepts

    so that a risk management program can be createdand applied

    Make the detail in the definition fit the objectiveof the program

    Accept the different "realities" among the stakeholders Harmonized guidance needs to focus concepts

    into useful terms for the purpose (e.g. protection of patient [Q9])

    S i d P b bili i l

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    Which consequence is more severe?

    300 lives lost in single, fiery plane crash.

    300 lives lost on roads over a weekend.

    300 lives potentiallylost from cancer within the next 20 years

    Which probability is probable?What does a 30% chance of rain tomorrow mean?

    30% of the days like tomorrow will have at least a trace of rain.

    30% of the area will have rain tomorrow.

    30% of the time tomorrow, it will rain. Gigerenzer, et. al (2005)

    G. Claycamp, FDA, September 2005

    Severityand Probabilityare simpleconcepts?

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    severity

    probabilityParameters

    forevaluating risks

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    A picture of the life cycle

    Probability Detectability Severity

    past today future

    Refersto

    time

    Refers

    to

    Refers

    to

    = Risk Priority Number

    x x

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    Existinginternaldocumentationsystem Whereto be infuture?

    (Mission, Policy)What to do?(e.g. Directives)How to do?

    (e.g. Guidelines)Detailed instructions

    (e.g. Standard Operating Procedures) Records

    ICH Q9

    Rules & Procedures(internal regulations) Records &Reports

    How can Q9 be implemented?

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    Numbers

    Does the Risk Priority Number tell the truth?

    Keep a robust data set for further evaluation!

    Is the data set comparable?

    Are the data plain and concise?

    What about trending and use of statistics

    including extrapolation? What amount of data is enough?

    e.g. start with the existing data set

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    Anything

    that has the potential toharm patients,product quality orthe business(loss, interruption, image)

    Potential threat- chemical reaction- manufacturing issues- facilities and equipment

    System defect- not detected

    - insufficiently prevented- emerges by degree

    Failure- technical breakdown- human breakdown

    - extrinsic effect

    hazard

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    Time

    ProcessPa

    rameter

    Lower Specification Limit (LSL)

    Upper Specification Limit (USL)

    today

    Uncertainty

    RISK: For a given severity of risk event, what are the chances(probability) of exceeding the USL in the next period of time?

    Tomorrow ?

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    Time

    ProcessParameter

    Lower Specification Limit (LSL)

    Upper Specification Limit (USL)

    today

    Uncertainty

    RISK: Control options are scenarios for risk management. Notethat this scenario shows the best estimate is below the USL.

    Tomorrow ?

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    Time

    P

    rocessParam

    eter

    Lower Specification Limit (LSL)

    Upper Specification Limit (USL)

    today

    Uncertainty

    Take a cut at a moment intime:

    Risk has a distribution.

    Tomorrow ?

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    Hazardmay

    cause harm

    Hazardmay not

    cause harm

    uncertainty

    Hazardis less likely to

    cause harm

    Manage risksin relation toprobability &

    severity

    Lack of, or inadequate knowledge

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    Quality

    Risk

    Degree to which a setof inherent propertiesof a product, system or processfulfills requirements

    combination of theprobability of occurrence of harm andthe severity of that harm

    Systematic process for the assessment,control, communication and reviewof risks to the quality of the drug (medicinal)product across the product lifecycle

    Management

    QRM

    ICH Q9

    HAS NOT QRM ALREADY

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    Yes, however we need to firm-up and set the priorities in relation torisks. We need to know

    How good is QRM compliance and decision making?

    To what extent QRM has to be implemented or formalised?

    An then focus efforts and communicate in order to

    Avoid duplication of effort and to align initiatives

    Develop scope by using different viewpointse.g. from management, internal and external customers

    HAS NOT QRM ALREADYBEEN IMPLEMENTED

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    ISO/IEC Guide 73: 2002 - Risk Management -Vocabulary - Guidelines for use in Standards

    ISO/IEC Guide 51:1999 - Safety Aspects -Guideline for their inclusion in standards

    WHO Technical Report Series No 908, 2003 Annex 7 Application ofHazard Analysis and Critical Control Point (HACCP) methodology topharmaceuticals

    GAMP Good Practice Guide ISPE, 2005

    A risk-based approach to compliantelectronic records and signatures

    ISO 14971:2000 - Application of Risk Managementto Medical Devices

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    Risk Review

    RiskCommunication

    Risk Assessment

    Risk Evaluationunacceptable

    Risk Control

    Risk Analysis

    Risk Reduction

    Risk Identification

    Review Events

    RiskAcceptance

    InitiateQuality Risk Management Process

    Output / Result of the

    Quality Risk Management Process

    RiskManagementtools

    ISO 14971(medical devices) vs ICH Q9

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    Main body explains the What?

    Annex I give ideas on the How?

    Annex II give ideas on the Where?

    It can be implemented by industry and regulators

    Pharmaceutical development (ICH Q8) and Quality Systems (ICH

    Q10) will facilitate the What?, How? and Where?

    It helps prevent overly restrictive and unnecessary requirements

    being imposed by either industry or regulators(ICH Q9)

    ICH Q9 document

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    To show how it can be applied by regulators and industry toquality of pharmaceuticals (including API)

    We already do a lot of quality risk managementactivities without identifying them as such

    To enable manufacturing and regulatory flexibility

    Provides the What? How? and Where? for quality riskmanagement

    Pharmaceutical development (ICH Q8) and Quality

    Systems (ICH Q10) facilitate theWhat?, How? and Where?

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    Hiding risks

    Writing half the truth (e.g. in an investigationreport)

    A means of removing industrys obligation to

    comply with regulatory requirements

    Both Companies & Inspectors have to think andnot simply follow black and white rules

    Concerns regarding QRM

    What happens to regulatory expectations

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    Quality management as function of time

    Consequences

    What ifdisaster happens?

    Nowadays

    QRM

    Based on Prof. M. Haller, University St. Gallen, Switzerland

    Using QRM

    Prior use of QRM maylower the consequences

    What happens to regulatory expectationswhen things go wrong?

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    The weakest linkin the chain will nolonger be a problem

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    Say, what you do

    Do, what you say

    Gain experience

    Improve it

    Approval

    Manufacture

    for market

    Analyse root cause:

    Continuous

    improvement

    Updatedocumentation

    Quality

    RiskManagem

    ent(QRM)

    (Risk of) Failure ?

    Integrate QRM during product life cycle

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    Definitions of Compliance: Conformity in fulfilling official requirements

    The act or process of complying to adesire, demand, or proposal or to coercion

    A disposition to yield to others

    Theability of an object to yield elasticallywhen a force is applied: flexibilityDefinition of Flexibility:

    characterised by a ready capabilityto adapt to new,different, or changingrequirements

    Source: www.webster.com, 01. Nov.04

    http://www.webster.com/http://www.webster.com/
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    QRM may help to define acceptable qualitylevels

    Not every single detail can nor should be covered by

    Specifications (product quality)

    Documents (quality systems)

    Set priorities and allocate resourcesaccording to the potential for protection of patients

    Usescience-based andrisk-based behavior

    O t it f th I d t &

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    Opportunity for the Industry &Regulators

    Using the same guideline apply QRM to Industry (development, manufacture and distribution)

    Competent authorities (reviewer and inspectorate)

    Facilitates common approaches to quality riskmanagement in our every day jobs

    Supports science-based decision making

    Focus resources based on risks to patients

    Avoids restrictive and unnecessary requirements

    Facilitates communication and transparency

    C l i f ICH Q9

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    Conclusions for ICH Q9

    Over all: Positive Contribution to patient protection Further develops Quality Risk Management awareness,

    that is already part of industry and regulatory culture

    Ongoing change in behaviour Identifying risks can be positive A long list of identified risks that are assessed and

    controlled provides high quality capability

    Awareness of quality risks Risk-basedapproach A potential of risks remains - No Zero risk!

    W F d f I d t d

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    Way Forward for Industry andRegulators

    Improve communication and transparency

    Adapt existingstructures, organizations and systems

    Raise awareness of rationales for decision making

    Develop training on methods and tools, as appropriate

    Do not create new QRM organisations

    Do not create new requirements Adapt existing requirements using quality risk

    management behaviors

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    Opportunities & Benefits

    Encourages transparency Create baseline for more science-based decisions

    Facilitates communication Matrix team approach

    An aid to convince the stakeholders with trust Encourages a preventive approach

    Proactive control of risks and uncertainty Benefit of knowledge transfer by team approach

    Changes behavior Better understanding of risk-based decisions Acceptance of residual risks

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    The use of Quality Risk Management ismandatory is an expectation of EU & PICsGMP but ICH Q9 is not

    However, if you dont use it,

    you will not gain the benefits

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    Change in behaviour

    Sharing information

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    Change in behaviour

    From tick-box

    approach for compliancetowards

    systematicrisk-based thinking

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    Change in behaviour

    Doing things,

    that do not matter

    for the patient

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    Integration of QRM

    into existing systems

    and

    regulatory processes

    will take time, trust andcommunication